This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
CyberData Corporation931338BOperations Guide
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
General Alert
This pictorial alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictorial alert indicates the Earth grounding connection point.
CyberData Corporation931338BOperations Guide
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
14. WARNING: The SIP-enabled h.264 Video Outdoor Intercom with Keypad enclosure is not
rated for any AC voltages!
Warn in g
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warn in g
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
Warn in g
The PoE connector is intended for intra-building connections only and does not
route to the outside plant.
CyberData Corporation931338BOperations Guide
Revision Information
Revision 931338B, which corresponds to firmware version 1.0.0, was released on April 28, 2017,
and has the following changes:
•Updates Section 2.5, "Upgrade the Firmware"
•Adds Section 2.6, "Reboot the Device"
Browsers Supported
The following browsers have been tested against firmware version 1.0.0:
•Internet Explorer (version: 10)
•Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0)
•Chrome (version: 29.0.1547.66 m)
•Safari (version: 5.1.7)
Operations Guide931338BCyberData Corporation
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product .....................................................................................................1
1.2 Typical System Installation .......................................................................................................2
1.3 Product Features ......................................................................................................................3
C.3 Contact Information ..............................................................................................................101
C.4 Warranty and RMA Information ............................................................................................101
Index 102
ii
Operations Guide931338BCyberData Corporation
1 Product Overview
SIP-ENABLED H.264 VIDEO OUTDOOR
INTERCOM WITH KEYPAD
011414A / 021495* / 021498D
www.cyberdata.net
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAN ICES-3 (A)/NMB-3(A)
V1.0.0
00:20:F7:03:83:CA
414000001
Model number
Serial number begins with 414
1.1 How to Identify This Product
To identify the SIP-enabled h.264 Video Outdoor Intercom with Keypad, look for a model number
label similar to the one shown in
•The model number on the label should be 011414.
•The serial number on the label should begin with 414.
Figure 1-1. Model Number Label
Figure 1-1. Confirm the following:
1
Operations Guide931338BCyberData Corporation
1.2 Typical System Installation
802.3af Compliant Ethernet Switch
IP PhoneIP PBX Server
Intercom
The following figures illustrate how the SIP-enabled h.264 Video Outdoor Intercom with Keypad can
be installed as part of a VoIP phone system.
Figure 1-2. Typical Installation
Product Overview
Typical System Installation
2
Operations Guide931338BCyberData Corporation
1.3 Product Features
The SIP-enabled h.264 Video Outdoor Intercom with Keypad has the following features:
•PoE 802.3af enabled (Powered-over-Ethernet)
•SIP compliant
•Adjustable camera angle
•12-key keypad with backlight
•Programmable speed dial
•Full-duplex voice operation
•Supports SRST (Survivable Remote Site Telephony) in a Cisco environment
•Network web management
•Network adjustable speaker volume and microphone sensitivity
•Network downloadable firmware
•Doubles as a paging speaker
•Dry relay contact for auxiliary control (controls external power)
•Door closure and tamper alert signal
•Optional Weather Shroud for even greater weather protection
•IP65 rated enclosure
•Conformal coated PCBA
•Optional Security Torx screws with driver kit
•Downloadable alert, ringtones and callout messages
Product Overview
Product Features
3
Operations Guide931338BCyberData Corporation
1.4 Supported Protocols
The Intercom supports:
•SIP
•HTTP Web-based configuration
•Provides an intuitive user interface for easy system configuration and verification of Intercom
operations.
•DHCP Client
•Dynamically assigns IP addresses in addition to the option to use static addressing.
•TFTP Client
•Facilitates hosting for the Autoprovisioning configuration file.
•RTP
•RTP/AVP - Audio Video Profile
•Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
Product Overview
Supported Protocols
4
1.5 Supported SIP Servers
The following link contains information on how to configure the device for the supported SIP servers:
Power InputPoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply
Speaker Output1 Watt Peak Power
On-Board Relay1A at 30 VDC
Operating Temperature-10° C to 50° C [14° F to 122° F]
Payload TypesG711, A-law and µ-law
SIP Video PayloadBaseline profile @ 320x240
Video Lens Angle72 degrees
Dimensions
Weight
Boxed Weight
Part Number011414
b
7.480 in. [190 mm] Length
2.284 in. [58 mm] Width
5.118 in. [130 mm] Height
2.8 lbs. [1.27 kg]
4.0 lbs. [1.81 kg]
Weather Shroud is 1.2 lbs. [0.54 kg]
011215 Weather Shroud (sold separately)
Product Overview
Specifications
a
5
a. Contacts 1 and 2 on the J3 terminal block are only for powering the device from a non-PoE 12VDC
power source as an alternative to Network PoE power. Use of these contacts for any other purpose will
damage the device and void the product warranty.
b. Dimensions are measured from the perspective of the product being upright with the front of the product
facing you.
Operations Guide931338BCyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
2 Installing the SIP-enabled h.264 Video
Outdoor Intercom with Keypad
2.1 Parts List
Ta bl e 2-2 illustrates the parts for the SIP-enabled h.264 Video Outdoor Intercom with
Keypad.
NoteSee Appendix A, "Mounting the SIP-enabled h.264 Video Outdoor Intercom
with Keypad" for physical mounting information.
Table 2-2. Parts List
QuantityPart NameIllustration
1SIP-enabled h.264 Video Outdoor Intercom with
Keypad Assembly
Parts List
6
1Installation Quick Reference Guide
1Mounting Accessory Kit
Operations Guide931338BCyberData Corporation
2.2 Intercom Components
Call Button
Camera
See Section 2.2.1, "Call Button
and Indicator Light" for
information about the functionality
of the Call Button.
Keypad
See Section 2.2.2, "Dialing from
the Keypad" for
information about the functionality
of the keypad.
Microphone Hole
Speaker
Figure 2-1 shows the components of the Intercom.
Figure 2-1. Intercom Components
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Components
7
Operations Guide931338BCyberData Corporation
2.2.1 Call Button and Indicator Light
Call button and indicator light
2.2.1.1 Indicator Light Function
•Upon initial power or reset, the Call Button LED will illuminate.
•During network setup the Call Button LED will blink 10 times per second until the device can find
a network address. This can take from 5 to 60 seconds.
•When the software has finished initialization, the Call Button LED will blink twice.
•When a call is established (not just ringing), the Call Button LED will blink.
•On the Device Configuration Page, there is an option called Button and Keypad Lit when Idle. This option sets the normal state for the indicator light. The indicator light will still blink
during initialization and calls.
•The indicator light flashes briefly at the beginning of RTFM mode.
Figure 2-2. Call Button and Indicator Light
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Components
8
2.2.2 Dialing from the Keypad
•See the Enable Telephone Operation setting in Section 2.4.6, "Configure the Button
Parameters".
Operations Guide931338BCyberData Corporation
2.3 Intercom Setup
0 degrees
Screw used for adjustment
0 degrees
Camera
2.3.1 Mechanical Adjustment
The SIP-enabled h.264 Video Outdoor Intercom with Keypad has a mechanical adjustment that
ships in the default position of 0 degrees horizontal (
down or 15 degrees up as shown in Figure 2-4 and Figure 2-5.
Figure 2-3. Mechanical Adjustment at 0 degrees horizontal
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Setup
Figure 2-3), but it allows you to tilt it 15 degrees
9
Operations Guide931338BCyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
+/- 15 degrees
Screw used for adjustment
Stop
Stop
Camera
Figure 2-4. Mechanical Adjustment at +15 Degree Angle to - 15 Degree Angle
Intercom Setup
10
Operations Guide931338BCyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Screw used for adjustment
+/- 15 degrees
Stop
Stop
Camera
Figure 2-5. Mechanical Adjustment at +15 Degree Angle to - 15 Degree Angle
Intercom Setup
11
Operations Guide931338BCyberData Corporation
2.3.2 Field of View
73”
62”
57”
41”
30”
5”
-15 degrees from horizontal
0 degrees from horizontal
+15 degrees from horizontal
1’
2’
3’
20” (0.5m)
Typical Height of Video Intercom
52” to center of camera
0.5m (1.64’)1m (3.28’)1.5m (4.92’)
0.5m (1.64')
1m (3.28')
1.5m (4.92')
2m (6.56')
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Setup
Figure 2-6 shows the field of view of the SIP-enabled h.264 Video Outdoor Intercom with Keypad
when it is mounted at the recommended 48 to 52 inches above the ground.
Figure 2-6. Field of View
12
Operations Guide931338BCyberData Corporation
2.3.3 Intercom Connections
GENERAL ALERT
Wire(s) in
Tin Wire to 0.25 inch [6mm]
Terminal block can accept up to 16 AWG wire.
Tool required for terminal block screw:
Size #00 Phillip Drive Screwdriver
Alternate Power Input:
1 = +8 to +12VDC @ 1000mA Regulated Power Supply*
2 = Power Ground*
Relay Contact:
(1 A at 30 VDC for continuous loads)
3 = Relay Common
4 = Relay Normally Open Contact
5 = Sense Input
6 = Sense Ground
7 = Remote Switch "A"
8 = Remote Switch "B"
*Contacts 1 and 2 on the terminal block are only for
powering the device from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
device and void the product warranty.
3
4
Figure 2-7 shows the pin connections on the terminal block. This terminal block can accept
16 AWG gauge wire.
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Setup
13
NoteAs an alternative to
Power Supply into the terminal block.
Caution
Equipment Hazard: Contacts 1 and 2 on the terminal block are only for powering
the device from a non-PoE 12 VDC power source as an alternative to Network PoE
power. Use of these contacts for any other purpose will damage the device and void
the product warranty.
Figure 2-7. Intercom Connections
using PoE power, you can supply +8 to +12VDC @ 1000mA Regulated
Operations Guide931338BCyberData Corporation
2.3.3.1 Remote Switch Connection
Wire(s) in
Tin Wire to 0.25 inch [6mm]
Terminal Block
7
8
Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed.
The call will go to the extension specified as the dial out extension on the SIP page.
Figure 2-8. Remote Switch Connection
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Setup
14
Operations Guide931338BCyberData Corporation
2.3.4 Using the On-Board Relay
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: The relay contacts are dry and provided for a normally open
and momentarily closed configuration. Neither the alternate power input nor PoE
power can be used to drive a door strike.
Warning
Electrical Hazard: The relay does not support AC powered door strikes.
Any use of this relay beyond its normal o
product and is not covered under our warranty policy.
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Setup
perating range can cause damage to the
15
The device has a built-in relay that can be activated by a web configurable DTMF string that can be
received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other
triggering events. See the Device Page on the web interface for relay settings.
This relay can be used to trigger low current devices like LED strobes and security camera input
signals as long as the load is not an indu
1 Amp @ 30 VDC. Inductive loads can cause excess
ctive type and the relay is limited to a maximum of
ive “hum” and can interfere with or damage the
unit’s electronics.
This relay interface also has a general purpose input port that can be used to monitor an external
s
witch and generate an event.
For more information on the sensor options, see the Sensor Configuration Page on the web
interface.
Operations Guide931338BCyberData Corporation
2.3.5 Wiring the Circuit
DC Source
+
1 A @ 30 VDC
Sense Input
LED Strobe Light
Terminal Block of the CyberData Device
1
8
The terminal block can accept 16 AWG stranded wire.
Pin 3 - Relay Common
Pin 4 - Relay Normally Open Contact
Pin 5 - Sense Input
Pin 6 - Sense Ground
2.3.5.1 Devices Less than 1A at 30 VDC
If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see
Figure 2-9 for the wiring diagram.
When configuring with an inductive load, please use an intermediary relay with a High PIV Ultrafast
Switching Diode.
Figure 2-9. Devices Less than 1A at 30 VDC
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Setup
16
If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:
http://support.cyberdata.net/
Operations Guide931338BCyberData Corporation
2.3.6 Intercom Connectors
See the following figures and tables to identify the connectors and functions of the Intercom.
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Setup
Figure 2-10. Connector Locations
17
Operations Guide931338BCyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Table 2-3. Connector Functions
ConnectorFunction
JCAMCamera Interface
H_AECEcho Cancellation Interface
JBTNCall Button LED Interface
JMICMicrophone Interface
JMIC2Second Microphone Interface — Not Used
JSPKRSpeaker Interface
JKPADKeypad Interface — Not Used
JYSensor Interface — Not Used
JP3Audio Mute — Factory Use Only
JP4Boot from mSD Card — Factory Use Only
JP7EPROM Write Protect — Factory Use Only
JP10Disables the intrusion sensor when installed.
J17Sitara Card Interface — Factory Use Only
Intercom Setup
18
JBT1Touch Button -1 Interface — Not Used
JBT2Touch Button -2 Interface — Not Used
Operations Guide931338BCyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Setup
Figure 2-11. Connector Locations
19
Operations Guide931338BCyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Setup
Table 2-4. Connector Functions
ConnectorFunction
J1PoE Network Connection (RJ-45 ethernet)
JP5Reset jumper
a
JXAuxiliary Strobe Interface
Q8Intrusion Detector
JAECAEC Configuration Interface — Factory Use Only
JIOTerminal Block (see Figure 2-7)
JCONConsole Port — Factory Use Only
JSPIReserved — Factory Use Only
SW1See Section 2.3.8, "RTFM Button"
a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would
prevent the board from running all together.
20
Operations Guide931338BCyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
100Mb Link
Link/Activity
LED (GREEN)
LED (AMBER)
2.3.7 Activity and Link LEDs
2.3.7.1 Verifying the Network Connectivity and Data Rate
When you plug in the Ethernet cable or power supply to the Intercom, the following occurs:
•The square, GREENLink/Activity LED blinks when there is network activity (see Figure 2-12).
•The square, AMBER 100Mb Link LED above the Ethernet port indicates that a 100Mb network
connection has been established (see
Figure 2-12. Activity and Link LED
Figure 2-12).
Intercom Setup
21
Operations Guide931338BCyberData Corporation
2.3.8 RTFM Button
RTFM Button (SW1)
When the Intercom is operational and linked to the network, you can use the Reset Test Function
Management (RTFM) button (see SW1 in
confirm the Intercom’s IP Address and test to see if the audio is working.
NoteYou must do these tests prior to final assembly.
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Setup
Figure 2-13) on the Intercom board to announce and
Figure 2-13. RTFM Button
22
Operations Guide931338BCyberData Corporation
2.3.8.1 Announcing the IP Address
RTFM Button (SW1)
To announce a device’s current IP address:
1. Press and release the RTFM button (see SW1 in Figure 2-14) within a five second window.
NoteThe device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
NotePressing and holding the RTFM button for longer than five seconds will restore the device to
the factory default settings.
Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad
Intercom Setup
Figure 2-14. RTFM Button
23
Operations Guide931338BCyberData Corporation
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