CyberData 011211x Operation Manual

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Page 1

VoIP V3 Indoor Intercom

The IP Endpoint Company

Operations Guide

Part #011211*, RAL 9003, Signal White Color

*Replaces #011111

Document Part #930500I

for Firmware Version 8.0.0



CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

Page 2

VoIP V3 Indoor Intercom Operations Guide 930500I

Technical Support  

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php

 

Phone: (831) 373-2601, Ext. 333 Email: [email protected] Fax: (831) 373-4193 Company and product information is at www.cyberdata.net.

Part # 011211* *Replaces 011111.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.

The IP Endpoint Company

CyberData Corporation 930500I Operations Guide

Page 3

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.

CyberData Corporation 930500I Operations Guide

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Important Safety Instructions

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

14. WARNING: The VoIP V3 Indoor Intercom enclosure is not rated for any AC voltages!

Warn in g

Electrical Hazard: This product should be installed by a licensed electrician according to

all local electrical and building codes.

Warn in g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to the

floor/wall in accordance with the installation instructions.

Warn in g

The PoE connector is intended for intra-building connections only and does not route to the outside plant.

CyberData Corporation 930500I Operations Guide

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Revision Information

Revision 930500I, which was released on April 17, 2014 and corresponds to firmware version 8.0.0, has the following changes:

• Updates Section 2.3.4, "Link and Activity LEDs"

• Updates Section 2.4.3, "Log in to the Configuration Home Page"

• Updates Section C.4, "Warranty"

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Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Product Features ......................................................................................................................3

1.4 Supported Protocols .................................................................................................................4

1.5 Supported SIP Servers .............................................................................................................4

1.6 Product Specifications ..............................................................................................................5

Chapter 2 Installing the VoIP V3 Indoor Intercom 6

2.1 Parts List ..................................................................................................................................6

2.2 Intercom Components ..............................................................................................................7

2.3 Intercom Setup .........................................................................................................................9

2.4 Configure the Intercom Parameters ......................................................................................17

2.5 Upgrade the Firmware and Reboot the Intercom ...................................................................54

2.6 Command Interface ................................................................................................................57

2.2.1 Call Button and the Call Button LED ..............................................................................8

2.3.1 Intercom Connections ....................................................................................................9

2.3.2 Connecting the Intercom to the Auxiliary Relay ...........................................................10

2.3.3 Identifying the VoIP Intercom Connectors ....................................................................12

2.3.4 Link and Activity LEDs .................................................................................................14

2.3.5 RTFM Button ................................................................................................................15

2.3.6 Adjust the Volume ........................................................................................................16

2.4.1 Factory Default Settings ...............................................................................................17

2.4.2 Intercom Web Page Navigation ....................................................................................18

2.4.3 Log in to the Configuration Home Page .......................................................................19

2.4.4 Configure the Device ....................................................................................................22

2.4.5 Configure the Network Parameters .............................................................................25

2.4.6 Configure the SIP Parameters .....................................................................................27

2.4.7 Configure the Nightringer Parameters ..........................................................................32

2.4.8 Configure the Sensor Configuration Parameters ..........................................................34

2.4.9 Configure the Multicast Parameters .............................................................................37

2.4.10 Configure the Audio Configuration Parameters ..........................................................39

2.4.11 Configure the Event Parameters ................................................................................44

2.4.12 Configure the Autoprovisioning Parameters ...............................................................49

2.5.1 Uploading the Firmware ...............................................................................................54

2.5.2 Reboot the Intercom .....................................................................................................56

2.6.1 Command Interface Post Commands ..........................................................................57

Appendix A Mounting the Indoor Intercom 61

A.1 Wall Mounting Components ...................................................................................................61

A.2 Cable Connections .................................................................................................................62

A.3 Wall Mounting Option .............................................................................................................63

A.4 Gang Box Option ....................................................................................................................64

A.5 Wall Cutout Dimensions .........................................................................................................65

A.6 PCB Dimensions ....................................................................................................................66

Appendix B Setting up a TFTP Server 67

B.1 Set up a TFTP Server ............................................................................................................67

B.1.1 In a LINUX Environment ..............................................................................................67

B.1.2 In a Windows Environment .........................................................................................67

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Appendix C Troubleshooting/Technical Support 68

C.1 Frequently Asked Questions (FAQ) ........................................................................................68

C.2 Documentation .......................................................................................................................68

C.3 Contact Information ................................................................................................................69

C.4 Warranty .................................................................................................................................70

C.4.1 Warranty & RMA Returns within the United States ......................................................70

C.4.2 Warranty & RMA Returns outside of the United States ...............................................71

C.4.3 Spare in the Air Policy ..................................................................................................71

C.4.4 Return and Restocking Policy ......................................................................................71

C.4.5 Warranty and RMA Returns Page ...............................................................................71

Index 72

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1 Product Overview

VoIP V3 INTERCOM, PoE, INDOOR ON-

LY,RAL 9003,RoHS COMPLIANT

011211A / 021078C

WWW.CYBERDATA.NET

211000001

Model number

1.1 How to Identify This Product

To identify the VoIP V3 Indoor Intercom, look for a model number label similar to the one shown in

Figure 1-1. The model number on the label should be 011211.

Figure 1-1. Model Number Label

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1.2 Typical System Installation

Door Strike

VoIP Intercom

IP Phone

IP PBX Server

Generic PoE Switch

12 34 56

GENERAL ALERT

The Voice-over-IP (VoIP) VoIP V3 Indoor Intercom is a SIP endpoint designed to provide VoIP phone connectivity in a tamper proof and secure package.

Figure 1-2 illustrates how the VoIP V3 Indoor Intercom can be installed as part of a VoIP phone

system.

Figure 1-2. Typical Installation—Door Entry/Access Control

Product Overview

Typical System Installation

Warnin g

Electrical Hazard: The VoIP V3 Indoor Intercom enclosure is not rated for any AC

voltages.

Warnin g

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

Warnin g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to

the floor/wall in accordance with the installation instructions.

Warnin g

The PoE connector is intended for intra-building connections only and does not route to the outside plant.

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1.3 Product Features

The VoIP V3 Indoor Intercom has the following features:

• Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage.

• SIP compliant

• Dual speeds of 10 Mbps and 100 Mbps

• PoE 802.3af-enabled (Powered-over-Ethernet)

• Adaptive full duplex voice operation

• Network/Web management

• Network configurable speaker volume

• Network configurable door or intrusion sensor settings

• Network configurable relay activation settings

• Dial out extension supports the addition of comma delimited pauses before sending additional DTMF tones

• Network configurable microphone input sensitivity adjustment

• Network downloadable product firmware

• Doubles as a paging speaker

• Call button

• Call activity indicator (Call Button LED)

• Tamper proof design

• Concurrent SIP and multicast paging

• Dry contact relay for auxiliary control

• Autoprovisioning

• Configurable audio files

• Night Ringer

• Door closure and tamper alert signal

• Peer-to-peer capable

Product Overview

Product Features

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1.4 Supported Protocols

The Intercom supports:

•SIP

• HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of Intercom operations.

• DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• TFTP Client

Facilitates hosting for the Autoprovisioning configuration file.

•RTP

• RTP/AVP - Audio Video Profile

• Facilitates autoprovisioning configuration values on boot

• Packet Time 20 ms

• Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Product Overview

Supported Protocols

1.5 Supported SIP Servers

The following link contains information on how to configure the Intercom for the supported SIP servers:

http://www.cyberdata.net/support/voip/server.html

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1.6 Product Specifications

Category Specification

Speaker Output 1 Watt Peak Power

Ethernet I/F 10/100 Mbps

Protocol SIP RFC 3261 Compatible

Power Input PoE 802.3af compliant 

Operating Temperature -10o C to 50o C (14o F to 122o F)

Payload Types G711, A-law and µ-law

Regulatory Compliance FCC Class A, UL 60950

Auxiliary Relay 1A at 30 VDC

Dimensions 5.118” x 5.118” x 2.25” (H x W x D)

Weight 0.71 lbs./shipping weight of 1.1 lbs.

Part Number 011211

Table 1-1. Specifications

or 8 to 12 VDC at 1000 mA

(0.32 kg/shipping weight of 0.5 kg)

Product Overview

Product Specifications

a.This number replaces the 011111 number.

Figure 1-3.

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2 Installing the VoIP V3 Indoor Intercom

2.1 Parts List

Ta bl e 2-1 illustrates the VoIP V3 Indoor Intercom parts.

Table 2-1. Parts List

Quantity Part Name Illustration

1 Intercom Assembly

1 Installation Quick Reference Guide

1 Intercom Mounting Accessory Kit

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2.2 Intercom Components

Call Button

Speaker

See Section 2.2.1, "Call Button

and the Call Button LED" for 

information about the functionality of the Call Button.

Figure 2-1 shows the components of the Intercom.

Figure 2-1. Intercom Components

Installing the VoIP V3 Indoor Intercom

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2.2.1 Call Button and the Call Button LED

Call Button and Call Button LED

2.2.1.1 Calling with the The Call Button

• You may initiate a call by pressing the Call button.

• An active call is indicated by the Call Button LED blinking at one second intervals.

• The Intercom can automatically answer an incoming call.

• You can press the Call button to terminate an active call whether the call was an incoming call or a call that was initiated by you.

2.2.1.2 Call Button LED Function

• Upon initial power or reset, the Call Button LED will illuminate.

• When the software has finished initialization, the Call Button LED will blink twice.

• When a call is established (not just ringing), the Call Button LED will blink.

• On the Device Configuration Page, there is an option called Button Lit When Idle. This option sets the normal state for the indicator light. The Call Button LED will still blink during initialization and calls.

• The Call Button LED flashes briefly at the beginning of RTFM mode.

Installing the VoIP V3 Indoor Intercom

Call Button and the Call Button LED

Figure 2-2. Call Button and Call Button LED

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2.3 Intercom Setup

GENERAL ALERT

J3 Terminal Block

Wire (IN) Terminal Block can accept 16 AWG wire

Relay Contact: (1 A at 30 VDC for continuous loads) 3 = Normally Open Common 4 = Normally Open Contact

5 = Door Sense Input 6 = Door Sense Ground Reference

2 = Power Ground*

1 = 8 to 12 VDC at 1000 mA*

Alternate Power Input:

*Contacts 1 and 2 on the J3 terminal block are only for powering the Intercom from a non-PoE 12 VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Intercom and void the product warranty.

2.3.1 Intercom Connections

Figure 2-3 shows the pin connections on the J3 (terminal block). This terminal block can accept 

16 AWG gauge wire.

Installing the VoIP V3 Indoor Intercom

Intercom Connections

Note As an alternative to using PoE power, you can supply 8 to 12 VDC at 100

0 mA into the

terminal block.

Caution

Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for powering the Intercom from a non-PoE 12 VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Intercom and void the product warranty.

Figure 2-3. Intercom Connections

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Connecting the Intercom to the Auxiliary Relay

GENERAL ALERT

2.3.2 Connecting the Intercom to the Auxiliary Relay

Warning

Electrical Hazard: The VoIP V3 Indoor Intercom enclosure is not rated for any

AC voltages.

Warning

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached

to the floor/wall in accordance with the installation instructions.

Installing the VoIP V3 Indoor Intercom

Warning

Electrical Hazard: The relay contacts are dry and provided for a normally

open and momentarily closed configuration. Neither the alternate power input nor PoE power can be used to drive a door strike.

Warning

The PoE connector is intended for intra-building connections only and does not route to the outside plant.

The VoIP Intercom incorporates an on-board relay which enables users to control an external relay for activating an auxiliary device such as an electric door strike (see

Wiring Diagram").

The Intercom relay contacts are limited to 1A at 30 VDC. The Intercom relay activation time is selectable through the web interface and is controlled by DTMF tones generated from the phone being called. The DTMF tones are selectable from the web interface as well.

Note The three digit code for the auxiliary relay must be sent in conformance with RFC2833

DTMF generation.

Figure 2-4, "Auxiliary Relay

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Installing the VoIP V3 Indoor Intercom

Intercom Setup

Operations Guide 930500I CyberData Corporation

Figure 2-4. Auxiliary Relay Wiring Diagram

POWER SUPPLY

30 VDC @ 1A

MAX.

Switching Diode

High PIV UltraFast

Solid State

Mechanical

Relay

Controlled Device

Depending Upon

AC or DC rated

Output Contacts

Requirements

Power Source

AC or DC

Controlled Device

Such As

Electric Door Strike

Strobe Light

( )

OUT

Example of External Relay (not supplied)

Intercom PCB

Auxiliary Relay Wiring Contacts

2 1

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2.3.3 Identifying the VoIP Intercom Connectors

J10

See the following Figures and Tables to identify the connectors and functions.

Figure 2-5. Connector Locations

Installing the VoIP V3 Indoor Intercom

Identifying the VoIP Intercom Connectors

Table 2-2. Connector Functions

Connector Function

J2 Call Button. LED Interface

J6 Microphone Interface

J7 Speaker Interface

J10 Proximity Sensor Interface - N/A

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Installing the VoIP V3 Indoor Intercom

JP1

JP5

JP7

JP10 (2 Pin)

J5 (8 Pin)

Identifying the VoIP Intercom Connectors

Figure 2-6. Connector Locations

Table 2-3. Connector Functions

Connector Function

J1 PoE Network Connection (RJ-45 ethernet)

J3 Terminal Block (see Figure 2-3)

J4 Factory Only—Console Port

J5 Factory Only—JTAG

JP1 Factory Only—Reset

JP5 Factory Only—Watch Dog

JP7 Factory Only—Boot Mode

JP10 Disables the intrusion sensor when installed.

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2.3.4 Link and Activity LEDs

Link

Activity

When you connect the Ethernet cable or power supply to the Intercom, the following occurs:

• The square, GREEN Link LED above the Ethernet port (Figure 2-7) indicates that the network connection has been established.

• The square, YELLOW Activity LED (see Figure 2-7) blinks when there is network activity.

Figure 2-7. Network LEDs

Installing the VoIP V3 Indoor Intercom

Link and Activity LEDs

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2.3.5 RTFM Button

When the Intercom is operational and linked to the network, use the Reset Test Function Management (RTFM) button (see SW1 in confirm the Intercom’s IP Address and test that the audio is working.

Note You must do these tests prior to final assembly.

Figure 2-8) on the Intercom board to announce and

Figure 2-8. RTFM Button (SW1)

Installing the VoIP V3 Indoor Intercom

RTFM Button

2.3.5.1 Announcing the IP Address

To announce a device’s current IP address:

1. Press and release the RTFM button (see SW1 in Figure 2-9) within a five second window.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

Note Pressing and holding the RTFM button for longer than five seconds will restore the device to

the factory default settings.

Figure 2-9. RTFM Button (SW1)

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2.3.5.2 Restoring the Factory Default Settings

When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state.

Note Each Intercom is delivered with factory set default values.

To restore the factory default settings:

1. Press and hold the RTFM button (see SW1 in Figure 2-10) for more than five seconds.

2. The device announces that it is restoring the factory default settings.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

Figure 2-10. RTFM Button

Installing the VoIP V3 Indoor Intercom

Adjust the Volume

2.3.6 Adjust the Volume

You can adjust the volume through the Speaker Volume setting on the Device Configuration Page.

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2.4 Configure the Intercom Parameters

To configure the Intercom online, use a standard web browser.

Installing the VoIP V3 Indoor Intercom

Factory Default Settings

Configure each Intercom and verify its operation bef an Intercom, refer to Appendix A, "Mounting the Indoor Intercom"for instructions.

2.4.1 Factory Default Settings

All Intercoms are initially configured with the following default IP settings:

When configuring more than one Intercom, attach the Intercoms to the network and configure one at a

time to avoid IP address conflicts.

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

ore you mount it. When you are ready to mount

Table 2-4. Factory Default Settings

10.10.10.10

255.0.0.0

10.0.0.1

a. Default if there is not a DHCP server present.

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2.4.2 Intercom Web Page Navigation

Ta bl e 2-5 shows the navigation buttons that you will see on every Intercom web page.

Table 2-5. Web Page Navigation

Web Page Item Description

Installing the VoIP V3 Indoor Intercom

Intercom Web Page Navigation

Link to the Home page.

Link to the Device Configuration page.

Link to the Ne

Link to go to the SIP Configuration page.

Link to go to the Nightring

Link to the Sen

Link to the Mul

Link to the A

Link to the Ev

Link to the Autoprovisioning Configuration page.

Link to the Update F

tworking page.

er page.

sor Configuration page.

ticast Configuration page.

udio Configuration page.

ent Configuration page.

irmware page.

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2.4.3 Log in to the Configuration Home Page

1. Open your browser to the Intercom IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Intercom.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to

easily find and configure the default web address of the CyberData VoIP products.



CyberData’s VoIP Discovery Utility program is available at the following website address:

http://www.cyberdata.net/support/voip/discovery.html

Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to

scan for the device on the network and open your browser from there.

2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (

Web Access Username: admin

Web Access Password: admin

Figure 2-11):

Installing the VoIP V3 Indoor Intercom



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Figure 2-11. Home Page

Installing the VoIP V3 Indoor Intercom

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Installing the VoIP V3 Indoor Intercom

3. On the Home Page, review the setup details and navigation buttons described in Ta bl e 2-6.

Table 2-6. Home Page Overview

Web Page Item

Description

Device Settings

Device Name Shows the device name.

Change Username Type in this field to change the username.

Change Password Type in this field to change the password.

Re-enter Password

Type the password again in this field to confirm the new password.

Current Settings

Serial Number Shows the device serial number.

Mac Address Shows the device Mac address.

Firmware Version Shows the current firmware version.

IP Addressing Shows the current IP addressing setting (D

HCP or static).

IP Address Shows the current IP address.

Subnet Mask Shows the current subnet mask address.

Default Gateway Shows the current default gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Speaker Volume Shows the current speaker volume level.

Microphone Gain Shows the current microphone gain level.

SIP Mode is Shows the current status of the SIP mode.

Multicast Mode is Shows the current status of the Multicast mode.

Event Reporting is Shows the current status of the Event Reporting mode.

Nightringer is Shows the current status of the Nightringer mode.

Primary SIP Server Shows the current status of the Primary SIP Server.

Backup Server 1 Shows the current status of Backup Server 1.

Backup Server 2

Shows the current status of Backup Server 2.

Import/Export Settings

Press the Browse button to select a configuration file to import.

Press the I

mport Configuration button to save a board configuration to the board.  Note: The

Press the Ex

board will have to be reset before changes will take effect.

port Configuration button to download the current board

configuration.

Click the Sa

Note: Y

Click on the Rebo

Operations Guide 930500I CyberData Corporation

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

ot button to reboot the system.

Page 29

2.4.4 Configure the Device

1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-

12.

Installing the VoIP V3 Indoor Intercom

Figure 2-12. Device Configuration Page

Configure the Device

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Installing the VoIP V3 Indoor Intercom

Configure the Device

2. On the Device Configuration page, you may enter values for the parameters indicated in

Ta bl e 2-7.

Table 2-7. Device Configuration Parameters

Web Page Item Description

Volume Settings

Speaker Volume Type the desired Intercom volume level into this field.

Microphone Gain Type the desired microphone gain level into this field.

Relay Settings

Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF

code.

DTMF Activation Code Type the desired DTMF activation code 

(25 character limit).

DTMF Activation Duration (in seconds) Type the desired DTMF activation duration (in seconds) (2

character limit [activation times now go up to 99 seconds]).

NOTE: A DTMF activation duration of 0 will toggle the relay indefinitely or until the activation code is sent again

Play tone during DTMF Activation When selected, the device will play a tone when the relay

is activated with a DTMF code.

Activate Relay During Ring When selected, the relay will be activated for as long as

the call is active.

NOTE: When the phone is set to Auto Answer, it will not ring and this option does nothing.

Activate Relay During Night Ring Check this box to activate the relay for as long as a Night

Ring tone is ringing.

Activate Relay While Call Active When selected, the relay will be activated for as long as

the call is active.

Activate Relay on Button Press When selected, the relay will be activated when the Call

Button is pressed.

Relay on Button Press Timeout (in seconds) Type the desired time (in seconds) that you want the relay

to activate after the Call Button is pressed (1 character limit).

Miscellaneous Settings

Auto-Answer Incoming Calls When selected, the device will automatically answer

incoming calls.

When Auto Answer is Off, the device will play a ringtone through the Intercom speaker until someone presses the button.

Button Lit When Idle When selected, the Call Button remains lit when idle.

Play Ringback Tone When selected, you will hear a ringback tone while making

a call.

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Table 2-7. Device Configuration Parameters (continued)

Web Page Item Description

Enable Push to Talk This option is for noisy environments. When enabled, the

microphone will be muted normally. When the button is pressed and held, it will unmute the microphone and allow the operator to send audio back.

NOTE: When Enable Push to Talk is enabled, you cannot stop an active call with the call button. The device on the other end will need to end the call.

NOTE: Enable Push to Talk will not work on some older hardware.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Test Audio button to do an audio test. When the Tes t Audio button is pressed, you will hear a voice message for testing the device audio quality and volume.

Click on the Test Microphone button to do a microphone test. When the Test Microphone button is pressed, the following occurs:

1. The device will immediately start recording 3 seconds of audio.

2. The device will beep (indicating the end of recording).

3. The device will play back the recorded audio.

Click on the Test Relay button to do a relay test.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click the Save button.

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2.4.5 Configure the Network Parameters

1. Click the Networking button to open the Network Configuration page (Figure 2-13).

Figure 2-13. Network Configuration Page

Installing the VoIP V3 Indoor Intercom

Configure the Network Parameters

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2. On the Network Configuration page, enter values for the parameters indicated in Tab l e 2-8.

Table 2-8. Network Configuration Parameters

Web Page Item Description

Stored Network Settings

IP Addressing Select either DHCP IP Addressing or Static IP Addressing by

marking the appropriate radio button. If you select Static, configure the remaining parameters indicated in

Table 2-8. If you select DHCP,

go to Step 3.

IP Address Enter the Static IP address.

Subnet Mask Enter the Subnet Mask address.

Default Gateway Enter the Default Gateway address.

DNS Server 1 Enter the DNS Server 1 address.

DNS Server 2 Enter the DNS Server 2 address.

DHCP Timeout

DHCP Timeout in seconds Enter the desired timeout duration (in seconds) that the device will

wait for a response from the DHCP server before defaulting back to the stored static IP address.

Note: A value of -1 will cause the device to retry indefinitely and a value of 0 will cause the device to reset to a default of 60 seconds.

Current Network Settings Shows the current network settings.

IP Address Shows the current Static IP address.

Subnet Mask Shows the current Subnet Mask address.

Default Gateway Shows the current Default Gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings. This updates the changed parameters and reboots the Intercom if appropriate.

4. Connect the Intercom to the target network.

5. From a system on the same network as the Intercom, open a browser with the new IP address of the Intercom.

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2.4.6 Configure the SIP Parameters

1. Click SIP Config to open the SIP Configuration page (Figure 2-14).

Note For specific server configurations, go to the following website address:

http://www.cyberdata.net/support/server/index.html

Figure 2-14. SIP Configuration Page

Installing the VoIP V3 Indoor Intercom

Configure the SIP Parameters

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2. On the SIP Configuration page, enter values for the parameters indicated in Tab le 2-9.

Table 2-9. SIP Configuration Parameters

Web Page Item Description

Enable SIP Operation Enables or disables SIP operation.

SIP Settings

Primary SIP Server Use this field to set the address (in dotted decimal notation or

as a canonical name) for the Primary SIP Server. This field can accept canonical names of up to 255 characters in length.

Primary SIP User ID Type the SIP User ID for the Primary SIP Server 

(up to 64 alphanumeric characters).

Primary Auth ID Type the Authenticate ID for the Primary SIP Server

(up to 64 alphanumeric characters).

Primary Auth Password Type the Authenticate Password for the Primary SIP Server

(up to 64 alphanumeric characters).

Backup SIP Server 1

Backup SIP Server 2

• If all of the Primary SIP Server and Backup SIP Server fields are populated, the device will attempt to stay registered with all three servers all of the time. You can leave the Backup SIP Server 1 and Backup SIP Server 2 fields blank if they are not needed.

• In the event of a registration failure on the Primary SIP Server, the device will use the next highest priority server for outbound calls (Backup SIP Server 1). If Backup SIP Server 1 fails, the device will use Backup SIP Server 2.

• If a higher priority SIP Server comes back online, the device will switch back to this server.

Backup SIP User ID 1

Backup SIP User ID 2

Backup SIP Auth ID 1

Backup SIP Auth ID 2

Backup SIP Auth Password 1

Backup SIP Auth Password 2

Type the SIP User ID for the Backup SIP Server  (up to 64 alphanumeric characters).

Type the SIP Authenticate ID for the Backup SIP Server  (up to 64 alphanumeric characters).

Type the SIP Authenticate Password for the Backup SIP Server (up to 64 alphanumeric characters).

Use Cisco SRST When selected, the backup servers are handled according to

Cisco SRST (Survivable Remote Site Telephony).

Remote SIP Port Type the Remote SIP Port number (default 5060) 

(8 character limit).

Local SIP Port* Type the Local SIP Port number (default 5060) 

(8 character limit).

Outbound Proxy Type the Outbound Proxy as either a numeric IP address in

dotted decimal notation or the fully qualified host name  (255 character limit [FQDN]).

Outbound Proxy Port Type the Outbound Proxy Port number (8 character limit).

Re-registration Interval (in seconds) Type the SIP Registration lease time (in seconds)

Operations Guide 930500I CyberData Corporation

For information about Point-to-Point Configuration, see

Section 2.4.6.2, "Point-to-Point Configuration".

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Installing the VoIP V3 Indoor Intercom

Configure the SIP Parameters

Table 2-9. SIP Configuration Parameters (continued)

Web Page Item Description

Call Disconnection

Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire

after a connection delay before a call is terminated.

Note: A value of 0 will disable this function.

RTP Settings

RTP Port (even) Specify the port number used for the RTP stream after

establishing a SIP call. This port number has to be an even number and defaults to 10500.

Dial Out Settings

Dial Out Extension Type the dial out extension number (64 character limit).

Note: For information about dial-out extension strings and DTMF tones, see Section 2.4.6.1, "Dial Out Extension Strings

and DTMF Tones (using rfc2833)".

Extension ID Type the desired Extension ID (64 character limit).

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings.

2.4.6.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

On the SIP Configuration Page, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds aft seconds. A pause of one second will be sent after each numerical digit.

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Note The ma

er a call is first established with a remote device. Subsequent commas will pause for 2

Table 2-10. Examples of Dial-Out Extension Strings

DTMF tone '2'

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

ximum number of total characters in the dial-out field is 64.

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2.4.6.2 Point-to-Point Configuration

Intercom is set to NOT register with a SiP server

When the board is set to not register with a SIP server (see Figure 2-15), it's possible to set the intercom to dial out to a single endpoint.

In this case, the dial-out extension should be the IP address of the remote device. The Intercom can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode.

Note Receiving point-to-point SiP calls may not work with all phones.

Figure 2-15. SIP Configuration Page Set to Point-to-Point Mode

Installing the VoIP V3 Indoor Intercom

Configure the SIP Parameters

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2.4.6.3 Delayed DTMF

On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit.

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Installing the VoIP V3 Indoor Intercom

Configure the SIP Parameters

Table 2-11. Examples of Dial-Out Extension Strings

DTMF tone '2'

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1

Note The ma

ximum number of total characters in the dial-out field is 25.

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2.4.7 Configure the Nightringer Parameters

GENERAL ALERT

When the Nightringer is enabled, the Intercom will register as a second SIP extension. Registration does not have to be to the same server as the primary SIP registration. Any calls made to the Nightringer extension will cause the Intercom to play a ring tone. There is no way to answer this call. The Nightringer is designed to be used in buildings where calls made after hours are directed to a ring group.

Caution

Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode.

1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-16.

Figure 2-16. Nightringer Configuration Setup

Installing the VoIP V3 Indoor Intercom

Configure the Nightringer Parameters

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Installing the VoIP V3 Indoor Intercom

Configure the Nightringer Parameters

2. On the Nightringer Configuration page, enter values for the parameters indicated in Ta bl e 2-12.

Table 2-12. Nightringer Configuration Parameters

Web Page Item Description

Enable Nightringer When the nightringer is enabled, the unit will attempt to

Nightringer Settings

SIP Server Type the SIP server represented as either a numeric IP

address in dotted decimal notation.

Remote SIP Port Type the Remote SIP Port number (default 5060)

(8 character limit).

Local SIP Port Type the Local SIP Port number (default 5060)

(8 character limit). Note: This v

alue cannot be the same as the Local SIP Port*

found on the SIP Configuration Page.

User ID Typ e the U

Authenticate ID Ty pe the A

ser ID (up to 64 alphanumeric characters).

uthenticate ID (up to 64 alphanumeric

characters).

Authenticate Password Ty p e th e A

uthenticate Password (up to 64 alphanumeric

characters).

Re-registration Inter

val (in seconds) Type the SIP Registration lease time in minutes (default is

60 minutes) (8 character limit). Re-registration Interval (in seconds)*

Click the Sa

Note: Y

Click on the Re

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

boot button to reboot the system.

3. After changing the parameters, click on the Save button.

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Configure the Sensor Configuration Parameters

2.4.8 Configure the Sensor Configuration Parameters

The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor Configuration page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met.

The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when the Intercom is removed from the case.

For each sensor there are four actions the Intercom can take:

• Flash the LED until the sensor is deactivated (roughly 10 times/second)

• Activate the relay until the sensor is deactivated

• Loop an audio file out of the Intercom speaker until the sensor is deactivated

• Call a preset extension and play a pre-recorded audio file (once)

Note Calling a preset extension can be set up as a point-to-point call, but currently can't send

delayed DTMF tones.

Installing the VoIP V3 Indoor Intercom

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Configure the Sensor Configuration Parameters

1. Click Sensor Config to open the Sensor Configuration page (Figure 2-17).

Figure 2-17. Sensor Configuration Page

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Installing the VoIP V3 Indoor Intercom

Configure the Sensor Configuration Parameters

2. On the Sensor Configuration page, enter values for the parameters indicated in Ta bl e 2-13.

Table 2-13. Sensor Configuration Parameters

Web Page Item Description

Door Sensor Settings

Door Sensor Normally Closed Select the inactive state of the door sensors.

Door Open Timeout (in seconds) Select the number of seconds that you want to pass before the

door sensor is activated.

Flash Button LED Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Activate Relay Check this box to activate the relay until the sensor is deactivated.

Play Audio Locally Check this box to loop an audio file out of the Intercom speaker

until the sensor is deactivated.

Make call to extension Check this box to call a preset extension (once).

Play recorded audio Check this box to play a pre-recorded audio file (once).

Dial Out Extension Enter the desired dial-out extension number.

Dial Out ID Type the desired Extension ID (64 character limit).

Use this button to test the door sensor.

Intrusion Sensor Settings

Flash Button LED* Check this box to flash the LED until the sensor is deactivated

(roughly 10 times/second).

Activate Relay Check this box to activate the relay until the sensor is deactivated.

Play Audio Locally Check this box to loop an audio file out of the Intercom speaker

until the sensor is deactivated.

Make call to extension Check this box to call a preset extension (once).

Play recorded audio Check this box to play a pre-recorded audio file (once).

Dial Out Extension Enter the desired dial-out extension number.

Dial Out ID Type the desired Extension ID (64 character limit).

Use this button to test the Intrusion sensor.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

3. After changing the parameters, click Save Settings.

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2.4.9 Configure the Multicast Parameters

Multicast groups use multicasting to create public address paging zones. Multicasting is based on the concept of a group. Multicast addresses specify an arbitrary group of IP hosts that have joined the group and want to receive traffic sent to the group. Group members send IGMP messages to their local multicast routers, allowing the group traffic traversal from the source.

The Multicast Configuration page allows the Intercom to join up to 10 paging zones for receiving ulaw/alaw encoded RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many devices can be in a given paging zone. Each multicast group is defined by a multicast address and port number. Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance. Multicast groups are compatible with IGMP through version three. The Intercom supports simultaneous SIP and Multicast.

1. Click on the Multicast Configuration button to open the Multicast Configuration page. See

Figure 2-18.

Figure 2-18. Multicast Configuration Page

Installing the VoIP V3 Indoor Intercom

Configure the Multicast Parameters

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Installing the VoIP V3 Indoor Intercom

Configure the Multicast Parameters

2. On the Multicast Configuration page, enter values for the parameters indicated in Ta bl e 2-14.

Table 2-14. Multicast Configuration Parameters

Web Page Item Description

Enable Multicast Operation Enables or disables multicast operation.

Device Settings

Priority Indicates the priority for the multicast group. Priority 9 is the

highest (emergency streams). 0 is the lowest (background music). SIP calls are considered priority 4.5. See Section

2.4.9.1, "Assigning Priority" for more details.

Address Enter the multicast IP Address for this multicast group (15

character l

Port (range can be from 2000 to 65535) Enter the port number for this multicast group (5 character

limi

Note: The multicast ports have to be even values. The webpage will enforce this restriction.

Multicast Group Name Assign a descriptive name for this multicast group (25

character l

Click the Sa

Note: You need to reboot for changes to take effect.

Click on the Re

imit).

t).

imit).

ve button to save your configuration settings.

boot button to reboot the system.

3. After changing the parameters, click on the Save button.

2.4.9.1 Assigning Priority

When playing multicast streams, audio on different streams will preempt each other according to their priority in the list. An audio stream with a higher priority will interrupt a stream with a lower priority.

If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will

upt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with

interr priority 5 through 9.

During priority 9 m

Note SIP calls

prioritized.

Ringtones and Nightringtones

Ringtones all play at the same priority level. This means that it is possible to have a nightring tone and a normal ringtone playing at the same time.

ulticast streams the volume level is set to maximum.

, multicast streams, ring tones, ringback tones, and nightring tones are all

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Configure the Audio Configuration Parameters

2.4.10 Configure the Audio Configuration Parameters

The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom.

1. Click Audio Config to open the Audio Configuration page (Figure 2-19).

Figure 2-19. Audio Configuration Page

Installing the VoIP V3 Indoor Intercom

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Figure 2-20. Audio Configuration Page (continued)

2. On the Audio Configuration page, enter values for the parameters indicated in Ta bl e 2-15.

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Installing the VoIP V3 Indoor Intercom

Configure the Audio Configuration Parameters

Table 2-15. Audio Configuration Parameters

Web Page Item Description

Audio Files

0-9 The name of the audio configuration option is the same as the spoken audio that

plays on the board (24 character limit).

'0' corresponds to the spoken word “zero.”

'1' corresponds to the spoken word “one.”

'2' corresponds to the spoken word “two.”

'3' corresponds to the spoken word “three.”

'4' corresponds to the spoken word “four.”

'5' corresponds to the spoken word “five.”

'6' corresponds to the spoken word “six.”

'7' corresponds to the spoken word “seven.”

'8' corresponds to the spoken word “eight.”

'9' corresponds to the spoken word “nine.”

Dot Corresponds to the spoken word “dot.” (24 character limit)

Audiotest Corresponds to the message “This is

the CyberData IP speaker test message...”

(24 character limit)

Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24

acter limit).

char

Your IP Address is Corresponds to the message “Your IP address is...” (24 character limit).

Rebooting Corresponds to the spoken word “Rebooting” (24 character limit).

Restoring default Corresponds to the message “Restoring default” (24 character limit).

Ringback tone This is the ringback tone that plays when calling a remote extension 

(24 character limit).

Ring tone This is the tone that plays when set to ring when receiving a call 

(24 character limit).

Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor T

Door Ajar Corresponds to the message “Door Ajar” (24 char

Night Ring Specifies the ringtone for nightring. By default th

riggered” (24 character limit).

acter limit).

is parameter uses the same audio file

that is selected for the Ring Tone parameter.

The Br

owse button will allow you to navigate to and select an audio file.

The Play button will play that audio file.

lete button will delete any user uploaded audio and restore the stock audio

The De file.

The Sa selected the file by using the Browse button. The Save button will delete any preexisting user-uploaded audio files.

Operations Guide 930500I CyberData Corporation

ve button will download a new user audio file to the board once you've

Page 49

2.4.10.1 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

You can use the free utility Audacity to convert audio files into this format. See Figure 2-21 through

Figure 2-23.

Configure the Audio Configuration Parameters

Figure 2-21. Audacity 1

Installing the VoIP V3 Indoor Intercom

Figure 2-22. Audacity 2

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Configure the Audio Configuration Parameters

WAV (Microsoft) signed 16 bit PCM

When you export an audio file with Audacity, save the output as:

• WAV (Microsoft) signed 16 bit PCM.

Figure 2-23. WAV (Microsoft) signed 16 bit PCM

Installing the VoIP V3 Indoor Intercom

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2.4.11 Configure the Event Parameters

Click the Event Config button to open the Event Configuration page (Figure 2-24). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events

when actions take place on the board.

Figure 2-24. Event Configuration Page

Installing the VoIP V3 Indoor Intercom

Configure the Event Parameters

Ta bl e 2-16 shows the web page items on the Event Configuration page.

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Installing the VoIP V3 Indoor Intercom

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Table 2-16. Event Configuration

Web Page Item Description

Enable Event Generation When selected, Event Generation is enabled.

Remote Event Server

Remote Event Server IP Type the Remote Event Server IP address. 

(64 character limit)

Remote Event Server Port Type the Remote Event Server port number.

(8 character limit)

Remote Event Server URL Type the Remote Event Server URL.

(127 character limit)

Events

Enable Button Events When selected, Button Events are enabled.

Enable Call Active Events When selected, Call Active Events are enabled.

Enable Call Terminated Events When selected, Call Terminated Events are enabled.

Enable Relay Activated Events When selected, Relay Activated Events are enabled.

Enable Relay Deactivated

When selected, Relay Deactivated Events are enabled.

Events

Enable Ring Events When selected, Ring Events are enabled.

Enable Night Ring Events When selected, there is a notification when the unit receives a

night ring.

Enable Multicast Start Events When selected, Multicast Start Events are enabled.

Enable Multicast Stop Events When selected, Multicast Stop Events are enabled.

Enable Power On Events When selected, Power On Events are enabled.

Enable Security Events When selected, Security Events are enabled.

Enable 60 Second Heartbeat

ents

When selected, 60 Second Heartbeat Events are enabled.

Click the Sa

ve button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the T

est Event button to test an event.

Click on the Reboot button to reboot the system.

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2.4.11.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events).

Note The XML is URL-encoded before transmission so the following examples are not completely

accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata>

Installing the VoIP V3 Indoor Intercom

Configure the Event Parameters

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>HEARTBEAT</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 196 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>BUTTON</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 201 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_ACTIVE</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79

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User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RINGING</event> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_START</event> <index>8</index> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 233 Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_STOP</event> <index>8</index> </cyberdata>

POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_ACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79

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User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata>

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2.4.12 Configure the Autoprovisioning Parameters

1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  See Figure 2-25.

Figure 2-25. Autoprovisioning Configuration Page

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Installing the VoIP V3 Indoor Intercom

Configure the Autoprovisioning Parameters

2. On the Autoprovisioning Configuration page, you may enter values for the parameters indicated in Ta bl e 2-17.

Table 2-17. Autoprovisioning Configuration Parameters

Web Page Item

Description

Autoprovisioning

Enable Autoprovisioning See Section 2.4.12.1, "Autoprovisioning".

Get Autoprovisioning from DHCP See Section 2.4.12.1, "Autoprovisioning".

Autoprovisioning Server (IP Address) See Section 2.4.12.1, "Autoprovisioning" (15 character limit).

Autoprovisioning Autoupdate  (in minutes)

Type the desired time (in minutes) that you want the

utoprovisioning feature to update (6 character limit).

Press the Get A

utoprovisioning Template button to get an

autoprovisioning file for this board.

Click the Sa

Note: Y

Click on the Re

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

boot button to reboot the system.

3. After changing the parameters, click the Save button.

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Page 58

2.4.12.1 Autoprovisioning

Installing the VoIP V3 Indoor Intercom

Configure the Autoprovisioning Parameters

Enable Autoprovisioning Option

Networking

Get Autoprovisioning from DHCP

With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in on-board memory and will be visible on the web page. The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server. CyberData will provide a template for this XML file and the user can modify it for their own use.

To use autoprovisioning, create a copy of the autoprovisioning template with the desired settings and name this file with the mac address of the device to configure (for example: 0020f7350058.config). Put this file into your TFTP server directory and manually set the TFTP server address on the board.

It is not necessary to set every option found in the autoprovisioning template. As long as the XML is valid, the file can contain any subset. Options not autoprovisioned will default to the values stored in the on board memory. For example if you only wanted to modify the device name, the following would be a valid autoprovisioning file:

<?xml version="1.0" encoding="utf-8" ?> <specific>

<DeviceName>auto Intercom</DeviceName>

</MiscSettings>

</specific>

The board will only apply networking settings or firmware upgrades after a reboot.

When this option is checked, the device will automatically fetch its autoprovisioning server address from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-servername) or OPTION 66. If both options are set, the device will use OPTION 150.

Refer to the documentation of your DHCP server for setting up OPTION 150.

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Installing the VoIP V3 Indoor Intercom

Configure the Autoprovisioning Parameters

To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both option 66 and 150), here's an example dhcpd.conf:

# dhcpd.conf # # Configuration file for ISC dhcpd (see 'man dhcpd.conf') # ddns-update-style ad-hoc;

option option-150 code 150 = ip-address;

subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120;

option routers 10.0.0.1; option subnet-mask 255.0.0.0;

option domain-name "voiplab"; option domain-name-servers 10.0.0.1;

option time-offset -8; # Pacific Standard Time

option tftp-server-name "10.0.0.254";

Autoprovisioning Server (IP Address)

Autoprovisioning Autoupdate

Autoprovisioned Firmware Upgrades

option option-150 10.0.0.254;

range 10.10.0.1 10.10.2.1;}

Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an address manually.

If Autoprovisioning is enabled and the Autoprovisioning Autoupdate value is something other than 0 minutes, a service is started on startup that will wait the configured number of minutes and then try to re-download its autoprovisioning file. It will compare its previously autoprovisioned file with this new file and if there are differences, it will reboot the board.

An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three minutes, and the web page will be unresponsive during this time.

The 'FirmwareVersion' value in the xml file must match the version stored in the 'FirmwareFile'.

<FirmwareVersion>v6.3.0</FirmwareVersion> <FirmwareFile>630-intercom-uImage</FirmwareFile>

If these values are mismatched, the board can get stuck in a loop where it goes through the following sequence of actions:

1. The board downloads and writes a new firmware file.

2. After the next reboot, the board recognizes that the firmware version does not match.

3. The board downloads and writes the firmware file again.

CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.

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Installing the VoIP V3 Indoor Intercom

Configure the Autoprovisioning Parameters

Autoprovisioned Audio Files

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page.

The device uses the file name to determine when to download a new audio file. This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have been loaded to the board, the audio file settings will not change. You can force a change to the audio files on the board by clicking the Delete button on the Audio Configuration page which will restore the default audio file. You can also change the autoprovisioning file with the word default set as the file name.

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Installing the VoIP V3 Indoor Intercom

GENERAL ALERT

Uploading the Firmware

2.5 Upgrade the Firmware and Reboot the Intercom

Caution

Equipment Hazard: V3 devices like the VoIP V3 Indoor Intercom cannot use

firmware 6.x.x or earlier, and older V1 and V2 devices cannot use firmware

7.x.x or later.

Caution

Equipment Hazard: To upgrade from firmware version v7.x.x to v8.x.x,

customers must first upgrade to firmware version v8.0.0.

Note A new firmware signature prevents users from loading firmware intended for one device to a

different device.

See Table 2-18.

Firmware File Name Description

intercom_v7.1.6_with_signature Intercom v7.1.6 with signature can be used to downgrade the

intercom_v8.0.0_with_signature Intercom v8.0.0 with signature can be used to downgrade the

2.5.1 Uploading the Firmware

To upload the firmware from your computer:

1. Retrieve the latest Intercom firmware file from the VoIP V3 Indoor Intercom D

http://www.cyberdata.net/products/voip/digitalanalog/intercomindoorv3/downloads.html

2. Unzip the firmware version file. This file may contain the following:

• Firmware file

• Release notes

3. Log in to the Intercom home page as instructed in Section 2.4.3, "Log in to the Configuration

Home Page".

Table 2-18. Firmware

firmware from version 8.0.0 or higher.

irmware to version 8.0.0 from a higher version.

ownloads page at:

4. Click the Up

Operations Guide 930500I CyberData Corporation

date Firmware button to open the Upgrade Firmware page. See Figure 2-26.

Page 62

Installing the VoIP V3 Indoor Intercom

Figure 2-26. Upgrade Firmware Page

Uploading the Firmware

5. Select Browse, and then navigate to the location of the Intercom firmware file.

6. Click S

Note Do not reboot the b

Note This starts the upg

ubmit.

oard after pressing the Submit button.

rade process. Once the Intercom has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash. The Intercom will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).

Ta bl e 2-19 shows the web page items on the Upgrade Firmware page

Table 2-19. Firmware Upgrade Parameters

Web Page Item

File Upload

Firmware Version Shows the current firmware version.

Description

Use the Br Intercom firmware file that you want to upload.

Click on the Submit button to automatically upload the selected firmware and reboot the system.

owse button to navigate to the location of the

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Page 63

2.5.2 Reboot the Intercom

Reboot

To reboot a Intercom, log in to the web page as instructed in Section 2.4.3, "Log in to the

Configuration Home Page".

1. Click Reboot (Figure 2-27). A normal restart will occur.

Installing the VoIP V3 Indoor Intercom

Figure 2-27. Reboot System Section

Reboot the Intercom

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Installing the VoIP V3 Indoor Intercom

Command Interface Post Commands

2.6 Command Interface

Some functions on the device can be activated using simple POST commands to the web interface. The examples in can send HTTP POST commands to the device should work.

2.6.1 Command Interface Post Commands

Note These commands require an authenticated session (a valid username and password to

work).

Device Action HTTP Post Command

Trigger relay (for configured delay) wget --user admin --password admin --auth-no-challenge --quiet -

Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --quiet -

Place point-to-point callb  (example: IP phone address = 10.0.3.72)

Terminate active call wget --user admin --password admin --auth-no-challenge --quiet -

Force reboot wget --user admin --password admin --auth-no-challenge --quiet -

Test Audio button

Announce IP address wget --user admin --password admin --auth-no-challenge --quiet -

Play the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "1" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Ta bl e 2-20 use the free unix utility, wget commands. However, any program that

Table 2-20. Command Interface Post Commands

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_relay=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "call=130"

wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "call=10.0.3.72"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "terminate=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "reboot=yes"

wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "test_audio=yes"

O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data "speak_ip_address=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_0=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_1=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes"

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Installing the VoIP V3 Indoor Intercom

Command Interface Post Commands

Table 2-20. Command Interface Post Commands (continued)

Device Action HTTP Post Command

Play the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_4=yes"

Play the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_5=yes"

Play the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_6=yes"

Play the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_7=yes"

Play the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_8=yes"

Play the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_9=yes"

Play the "Dot" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_d=yes"

Play the "Audio Test" audio file (from Audio Config) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_audiotest=yes"

Play the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_pagetone=yes"

Play the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_youripaddressis=yes"

Play the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_rebooting=yes"

Play the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_restoringdefault=yes"

Play the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringback=yes"

Play the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_ringtone=yes"

Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Operations Guide 930500I CyberData Corporation

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes"

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Installing the VoIP V3 Indoor Intercom

Command Interface Post Commands

Table 2-20. Command Interface Post Commands (continued)

Device Action HTTP Post Command

Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_nightring=yes"

Delete the "0" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_0=yes"

Delete the "1" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_1=yes"

Delete the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_2=yes"

Delete the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_3=yes"

Delete the "4" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_4=yes"

Delete the "5" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_5=yes"

Delete the "6" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_6=yes"

Delete the "7" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_7=yes"

Delete the "8" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_8=yes"

Delete the "9" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_9=yes"

Delete the "Audio Test" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_audiotest=yes"

Delete the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_pagetone=yes"

Delete the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_youripaddressis=yes"

Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet -

Operations Guide 930500I CyberData Corporation

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_rebooting=yes"

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes"

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Installing the VoIP V3 Indoor Intercom

Command Interface Post Commands

Table 2-20. Command Interface Post Commands (continued)

Device Action HTTP Post Command

Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringback=yes"

Delete the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_ringtone=yes"

Delete the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_intrusionsensortriggered=yes"

Delete the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_doorajar=yes"

Delete the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_nightring=yes"

Trigger the Door Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "doortest=yes"

Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --quiet -

O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "intrusiontest=yes"

a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.4.6.2, "Point-to-Point Configuration"

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Appendix A: Mounting the Indoor Intercom

A.1 Wall Mounting Components

Before you mount the Intercom, make sure that you have received all the parts for each Intercom. Refer to the following tables.

Table A-1. Wall Mounting Components (Part of the Accessory Kit)

Quantity Part Name Illustration

4 Sheet Metal Screw

4 Plastic Ribbed Anchor

Table A-2. Gang Box Mounting Components

Quantity Part Name Illustration

4 #6-32 FlatHead Countersunk Machine Screw

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A.2 Cable Connections

to J2

021078D

Speaker to J7

Back Plate

Push-Button

to J6

Microphone

PCBA

Mounting

Screws

Mounting

Screws

PCBA

Figure A-1 shows how to properly connect the VoIP Intercom.

Figure A-1. Cable Connections

Mounting the Indoor Intercom

Cable Connections

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Page 70

A.3 Wall Mounting Option

Backplate

Wall

(Not Provided)

Network Cable &

for Ground Wire Connection

Pick One of Four Mounting Hole

Screw

121001A

Accessory Kit

(4 Places) on Wall

Pre Drill Holes

Ground Wire

Cutout

Mounting

Screw (3x)

Slot

Entry

Cable

Closed

Slots

Cable

Figure A-2 shows a wall mounting option.

Note Be sure to connect the VoIP V3 Indoor Intercom to the Earth Ground.

Figure A-2. Wall Mounting Option

Mounting the Indoor Intercom

Wall Mounting Option

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A.4 Gang Box Option

Two Gang Box use four

Wall Cutout

or Two Gang Box

Backplate accept

Single Gang Box

Single Gang Box use two

Backplate

Wall Cutout

121002B

Screw Accessory Kit

Mounting Screw (3x)

(Not Provided)

Ground Wire

Any Available Mounting Hole

Ground Wire Connect to

(Not Provided)

Network Cable

Slot

Entry

Cable

Closed

Slots

Cable

Figure A-3 shows a 1-Gang Box and a 2-Gang Box mounting option.

Note Be sure to connect the VoIP V3 Indoor Intercom to the Earth Ground.

Figure A-3. Gang Box Mounting

Mounting the Indoor Intercom

Gang Box Option

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Page 72

A.5 Wall Cutout Dimensions

Dimensions are in Inches [Millimeter]

Wall Cutout

0.25 [6.4]

Top Cable Entry Closed

Top Cable Entry Opening

Figure A-4 shows the maximum recommended wall cutout dimensions.

Figure A-4. Maximum Recommended Wall Cutout Dimensions

Mounting the Indoor Intercom

Wall Cutout Dimensions

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Page 73

Mounting the Indoor Intercom

PCB Dimensions

Operations Guide 930500I CyberData Corporation

A.6 PCB Dimensions

Figure A-5 shows the PCB dimensions and the intrusion sensor range.

Figure A-5. PCB Dimensions and Intrusion Sensor Range

SW1

JP7

JP10

JP1

JP5

TOP SIDE

BOTTOM SIDE

J10

4.200 [106.68]

0.063 [1.60]

0.591 [15.00]

0.516 [13.10]

DIMENSIONS ARE IN INCHES [MILLIMETER]

0.063 [1.60]

2.300 [58.42]

3.700 [93.98]

ø0.138 [ø3.51]

Fits #6-32 Machine Screw

(4 Places)

1.169 [29.70]

Eective Range for

Intrusion Sensor to Function

from 3 mm to 14 mm

0.118 [3.00]

0.551 [14.00]

< Intrusion Sensor >

Page 74

Appendix B: Setting up a TFTP Server

B.1 Set up a TFTP Server

Autoprovisioning requires a TFTP server for hosting the configuration file.

B.1.1 In a LINUX Environment

To set up a TFTP server on LINUX:

1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory.

2. Run the following command where /tftpboot/ is the path to the directory you created in

Step 1: the directory that contains the files to be uploaded. For example:

in.tftpd -l -s /tftpboot/your_directory_name

B.1.2 In a Windows Environment

You can find several options online for setting up a Windows TFTP server. This example explains how to use the Solarwinds freeware TFTP server, which you can download from the following website address:

http://www.cyberdata.net/support/voip/solarwinds.html

To set up a TFTP server on Windows:

1. Install and start the software.

2. Select File/Configure/Security tab/Transmit Only.

3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory.

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Appendix C: Troubleshooting/Technical Support

C.1 Frequently Asked Questions (FAQ)

A list of frequently asked questions (FAQs) are available on the VoIP V3 Indoor Intercom product page at:

http://www.cyberdata.net/products/voip/digitalanalog/intercomindoorv3/faqs.html

Select the support page for your product to see a list of frequently asked questions for the CyberData product:

C.2 Documentation

The documentation for this product is released in an English language version only.  You can download PDF copies of CyberData product documentation from the VoIP V3 Indoor Intercom product page at:

http://www.cyberdata.net/products/voip/digitalanalog/intercomindoorv3/docs.html

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C.3 Contact Information

Troubleshooting/Technical Support

Contact Information

Contact

Sales

Technical  Support

Returned Materials Authorization

CyberData Corporation 3 Justin Court Monterey, CA 93940 USA

www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193

Sales 831-373-2601 Extension 334

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php

The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting. Please also include as much detail as possible in the Comments section of the Support Form.

Phone: (831) 373-2601, Ext. 333 Email: [email protected]

To return the product, contact the Returned Materials Authorization (RMA) department:

Phone: 831-373-2601, Extension 136 Email: [email protected]

When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. Also, RMA numbers require an active VoIP Technical Support ticket number. A product will not be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:

CyberData Corporation 3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number"

RMA Status Form

If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address:

http://www.cyberdata.net/support/rmastatus.html

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C.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail Within Warranty, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the purchase price of the product will be assessed. Repairs that are Within Warranty period but are damaged by improper installation, modification, or abuse are deemed Out of Warranty and will be charged at the Out of Warranty rate. A device is deemed Out of Warranty when its purchase date is longer than two years or when the device has been damaged due to human error during installation, modification, or abuse. A replacement unit will be offered at full cost if the device cannot be repaired.

End of Life Devices out of warranty are included under this policy. However, End of Life devices are not eligible for our Spare in the Air program. End of Life devices are devices that are no longer produced or sold. Therefore, we cannot offer a Spare in the Air replacement. Technical support is still available for these devices. However, no firmware revisions or updates will be scheduled. If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP.

Troubleshooting/Technical Support

Warranty

Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

CyberData shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if CyberData is informed in advance of the possibility of such damages.

C.4.1 Warranty & RMA Returns within the United States

If service is required, you must contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you at this point.

Your issued RMA number must be printed on the outside of the shipping box. No product will be accepted for return without an approved RMA number. The product in its original package should be sent to the following address:

CyberData Corporation

3 Justin Court.

Monterey, CA 93940

Attn: RMA "xxxxxx"

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Troubleshooting/Technical Support

C.4.2 Warranty & RMA Returns outside of the United States

If you purchased your equipment through an authorized international distributor or reseller, please contact them directly for product repairs.

C.4.3 Spare in the Air Policy

CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address:

http://www.cyberdata.net/support/warranty/spareintheair.html

C.4.4 Return and Restocking Policy

For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures.

Warranty

For End Users, please contact the company that you purchased your equipment from for their return policy.

C.4.5 Warranty and RMA Returns Page

The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address:

http://www.cyberdata.net/support/warranty/index.html

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Index

Numerics

16 AWG gauge wire 9

AC voltages 2 AC voltages, intercom enclosure is not rated 10 act light 14 activate relay (door sensor) 36 activate relay (intrusion sensor) 36 address, configuration login 19 announcing a device’s IP address 15 audio configuration 39

night ring tone parameter 41 audio configuration page 39 audio encodings 4 audio files, user-created 42 autoprovisioning 51

autoprovisioned audio files 53

autoprovisioned firmware upgrades 52

autoprovisioning autoupdate 52

autoprovisioning enabled option 51

autoprovisioning from DHCP 51

autoprovisioning server (IP address) 52

get autoprovisioning template button 50

networking 51

setting up a TFTP server 67 autoprovisioning configuration 49, 50 auxiliary relay 5, 10 auxiliary relay wiring diagram 11

backup SIP server 1 28 backup SIP server 2 28 backup SIP servers, SIP server

backups 28

cable connections 62 call button 8

LED 8 call button LED 8 changing

the web access password 22 Cisco SRST 28 command interface 57 commands 57 configurable parameters 23, 26, 28 configuration

audio 39

default IP settings 17

door sensor 34

intrusion sensor 34

network 25

SIP 27

using Web interface 17 configuration home page 19 configuration page

configurable parameters 23, 26 contact information 69 contact information for CyberData 69 Current Network Settings 26 current network settings 26 cutout dimensions 65 cutout dimensions, maximum recommended 65 CyberData contact information 69

default

gateway 17

intercom settings 72

IP address 17

subnet mask 17

username and password 17

web login username and password 19 default gateway 17, 26 default intercom settings 16 default IP settings 17 default login address 19 device configuration 22

device configuration parameters 50

the device configuration page 49 device configuration page 22 device configuration parameters 23 device configuration password

changing for web configuration access 22 DHCP Client 4 DHCP IP addressing 26 dial out extension (door sensor) 36 dial out extension (intrusion sensor) 36 dial out extension strings 29 dial-out extension strings 31

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Index

dimensions 5

maximum recommended wall cutout dimensions 65

pcb dimensions and intrusion sensor range 66 discovery utility program 19 DNS server 26 door sensor 34, 36, 41

activate relay 36

dial out extension 36

door open timeout 36

door sensor normally closed 36

flash button LED 36

play audio locally 36 door strike

cannot be powered by alternate power input nor PoE

power

DTFM

play tone during DTMF activation 23 DTMF tones 29, 31 DTMF tones (using rfc2833) 29

earth ground 63, 64 enable night ring events 45 event configuration

enable night ring events 45 expiration time for SIP server lease 28, 33 export configuration button 21 export settings 21

http POST command 57 http web-based configuration 4

identifying your product 1 illustration of intercom mounting process 61 import configuration button 21 import settings 21 import/export settings 21 installation, typical intercom system 2 intercom configuration

default IP settings 17

intercom configuration page

configurable parameters 28

intrusion sensor 34, 36

activate relay 36 dial out extension 36 flash button LED 36

play audio locally 36 IP address 17, 26 IP addressing 26

default

IP addressing setting 17

J3 terminal block, 16 AWG gauge wire 9

factory default settings 16

how to set 16

firmware

where to get the latest firmware 54 firmware signature 54 flash button LED (door sensor) 36 flash button LED (intrusion sensor) 36

gang box option 64 get autoprovisioning template button 50 green link light 14

home page 19

Operations Guide 930500I CyberData Corporation

lease, SIP server expiration time 28, 33 lengthy pages 38 link light 14 Linux, setting up a TFTP server on 67 local SIP port 28 log in address 19

MGROUP

MGROUP Name 38

mounting

gang box mounting 64 gang box option 64 maximum recommended wall cutout dimensions 65 wall cutout dimensions 65, 66 wall mounting 63 wall mounting components 61

Page 81

Index

wall mounting option 63 mounting an intercom 61 multicast configuration 37 Multicast IP Address 38

navigation (web page) 18 navigation table 18 network configuration of intercom 25 network rate 5 Network Setup 25 nightring tones 38 Nightringer 9, 32 Nightringer in peer to peer mode (cannot be used) 32 nightringer settings 33 Nightringer, SIP registration required 32

operating temperature 5

product specifications 5 supported protocols 4 supported SIP servers 4

typical system installation 2 product specifications 5 protocol 5 protocols supported 4

reboot 55, 56 regulatory compliance 5 remote SIP port 28 reset test function management button 15 resetting the IP address to the default 61, 68 restoring factory default settings 16, 72 restoring the factory default settings 16 return and restocking policy 71 ringtones 38

lengthy pages 38 RJ-45 13 RMA returned materials authorization 69 RMA status 69 RTFM button 15 RTFM jumper 15, 16 RTP/AVP 4

packet time 4 pages (lengthy) 38 part number 5 password

for SIP server login 28 login 19

restoring the default 17 payload types 5 pcb dimensions and intrusion sensor range 66 play audio locally (door sensor) 36 play audio locally (intrusion sensor) 36 play tone during DTMF activation 23 point-to-point configuration 30 port

local SIP 28

remote SIP 28 POST command 57 power requirement 5 priority

assigning 38 product

configuring 17

mounting 61

parts list 6 product features 3 product overview

product features 3

sales 69 sensor setup page 35 sensor setup parameters 34 sensors 36 server address, SIP 28 service 69 setting up an intercom 9 settings, default 16 SIP

enable SIP operation 28 local SIP port 28

user ID 28 SIP (session initiation protocol) 4 SIP configuration 27

SIP Server 28 SIP configuration parameters

outbound proxy 28

registration and expiration, SIP server lease 28, 33

user ID, SIP 28 SIP registration 28 SIP remote SIP port 28 SIP server 28

password for login 28

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SIP servers supported 4

user ID for login 28 SIP settings 29 Spare in the Air Policy 71 speaker output 5 SRST 28 static IP addressing 26 subnet mask 17, 26 supported protocols 4

tech support 69 technical support, contact information 69 terminal block, 16 AWG gauge wire 9 TFTP server 4, 67

Index

user ID

for SIP server login 28 username

changing for web configuration access 22

default for web configuration access 19

restoring the default 17

wall cutout dimensions 65, 66 wall cutout dimensions, maximum recommended 65 wall mounting option 63 warranty 70 warranty & RMA returns outside of the United States 71 warranty and RMA returns page 71 warranty policy at CyberData 70 web access password 17 web access username 17 web configuration log in address 19 web page

navigation 18 web page navigation 18 web-based intercom configuration 17 weight 5 wget, free unix utility 57 Windows, setting up a TFTP server on 67

yellow act light 14

Operations Guide 930500I CyberData Corporation