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of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
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described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
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TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
The IP Endpoint Company
CyberData Corporation930463AOperations Guide
Revision History
Revision 930463A, which corresponds to firmware version 2.0.5, is the first release and was released
on April 9, 2012 .
CyberData Corporation930463AOperations Guide
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a licensed elect r ician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the fl o o r /wall in accordanc e w i th the installation instr u ctions.
CyberData Corporation930463AOperations Guide
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
General Alert
This pictor al alert indicates a potentially hazardous situation. This al er t will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictor al alert indicate s the Earth grounding connection point.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and Caution,
the specific hazard type, and pictorial alert icons.
CyberData Corporation930463AOperations Guide
Abbreviations and Terms
Abbreviation or TermDefinition
A-lawA standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVPAudio Video Profile
Cat 5TIA/EIA-568-B Category 5
DHCPDynamic Host Configuration Protocol
LANLocal Area Network
LEDLight Emitting Diode
MbpsMegabytes per Second.
NTPNetwork Time Protocol
PBXPrivate Branch Exchange
PoEPower over Ethernet (as per IEEE 802.3af standard)
RTPReal-time Transport Protocol
RTFMReset Test Function Management
TalkbackTwo-way communication enabled
TFTPTrivial File Transfer Protocol
u-lawA companding algorithm, primarily used in the digital telecommunication
UCUnified Communications
VoIPVoice over Internet Protocol
CyberData Corporation930463AOperations Guide
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product ..............................................................................................................2
1.3 Product Features .....................................................................................................................................3
1.7 Starting a Push-to-Talk Session from an IP Phone (Summary) .......................................................6
1.8 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Summary) ....................................6
1.9 Starting a Push-to-Talk Session from an IP Phone (Detailed) .........................................................7
1.10 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed) ..................................14
Chapter 2 Installing the Singlewire-enabled Speaker 20
2.1 Parts List ................................................................................................................................................ 20
2.2 Set Up and Test the Speaker ............................................................................................................... 21
2.3 Configure the Speaker Parameters ...................................................................................................32
2.4 Configuring the Clock .........................................................................................................................36
2.5 Upgrade the Firmware and Reboot the Singlewire-enabled Speaker .......................................... 38
2.6 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later .....................42
i
2.2.1 Connect Power to the Speaker ................................................................................................21
B.4.1 Warranty & RMA Returns within the United States ...........................................................53
B.4.2 Warranty & RMA Returns Outside of the United States ....................................................53
B.4.3 Spare in the Air Policy .............................................................................................................53
B.4.4 Return and Restocking Policy .................................................................................................54
B.4.5 Warranty and RMA Returns Page ..........................................................................................54
Index55
Operations Guide930463ACyberData Corporation
1 Product Overview
802.3af Compliant Ethernet Switch
IP Phone
12 34 56
IP TalkbackInformaCast ServerIP SpeakerRemote Call Button
Speaker
GENERAL ALERT
The CyberData Singlewire-enabled Push-to-Talk speaker enables two-way conversations using the
Singlewire Push-to-Talk application running on the phone. The Singlewire-enabled Speaker easily
connects into local area networks with a single CAT5/6 cable from your PoE switch. Its small
footprint allows the speaker to be mounted almost anywhere with multiple mounting options
available.
By use of the optional remote call button, calls to a predetermined extension can be initiated from
the room with the speaker. During the active calls, the LED light on the switch can be programmed
to blink to show call activity.
Figure 1-1 illustrates a typical configurations for the Singlewire-enabled Speaker.
Figure 1-1. Typical Installation
1
NoteThe version of InformaCast needs to be 4.0 or higher.
NotePrior to installation, create a plan for the locations of your speakers.
Operations Guide930463ACyberData Corporation
General Alert
Consult local building and electrical code requirements prior to installation.
1.1 How to Identify This Product
SPEAKER,V2 SINGLEWIRE PTT,
CEILING/WALL MNT,RAL9002,RoHS
011182A / 021037G
Model number
WWW.CYBERDATA.NET
182000001
To identify the VoIP Singlewire-enabled V2 Push-to-Talk Speaker, look for a model number label
similar to the one shown in
following:
• 011182, RAL 9002, Gray White, Standard Color
• 011183, RAL 9003, Signal White, Optional Color
Figure 1-2. The model number on the label should be one of the
Figure 1-3 illustrates a typical configurations for the Singlewire-enabled Speaker.
See the following sections for other installation options:
● Section 2.2.1.3, "Running the Singlewire-enabled Speaker with Auxiliary Power"
● Section 2.2.2.1, "Singlewire-enabled Speaker with Remote Call Button"
● Section 2.2.2.2, "Singlewire-enabled Speaker with Extra Speaker Connection"
● Section 2.2.2.3, "Singlewire-enabled Speaker with Line Out"
Figure 1-3. Typical Installation
Product Overview
Installation
3
1.3 Product Features
● Push-to-Talk
● Informacast-controlled operation
● Web-based configuration
● Web-based firmware upgradeable
● Small footprint
● High efficiency speaker driver
● PoE 802.3af Enabled (Powered-over-Ethernet)
● Network and external speaker volume control
● Optional external call button and LED indicator
Operations Guide930463ACyberData Corporation
1.4 Supported Protocols
The Singlewire-enabled Speaker supports:
•Multicast
•DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
•InformaCast Version 4.0 and greater
•TFTP Client
Facilitates Web-based firmware upgrades of the latest speaker capabilities.
•RTP
•Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
Product Overview
Supported Protocols
4
1.5 Product Specifications
Category Specification
Sensitivity96dB/1W/1M S.P. Level
Output10 Watts Peak Power
Operating temperature-30 to 55 C (-22 to 131 F)
Port baud rate10/100 Mbps
ProtocolSinglewire InformaCast 4.0 and higher
Power InputPoE 802.3af (as per IEEE 802.3af standard from a UL listed power source)
Payload typesG711, A-law and µ-law
Regulatory complianceFCC Class B, CE
Warranty2 years limited
Dimensions9” x 2.4”
Weight2.8 lbs./shipping weight of 3.8 lbs.
(1.3 kg/shipping weight of 1.7 kg)
Part number011182, RAL 9002, Gray White, Standard Color
011183, RAL 9003, Signal White, Optional Color
Operations Guide930463ACyberData Corporation
1.6 Dimensions
9.0 [229]
3.0 [75]
Dimensions are in Inches [Millimeter]
Figure 1-4 shows the dimensions for the Singlewire-enabled Speaker.
Figure 1-4. Dimensions
Product Overview
Dimensions
5
Operations Guide930463ACyberData Corporation
Product Overview
Starting a Push-to-Talk Session from an IP Phone (Summary)
1.7 Starting a Push-to-Talk Session from an IP Phone
(Summary)
To start a push-to-talk session from an IP phone:
1. Make sure that the Cisco environment is set it up with the Intercom Service.
2. On the Cisco IP phone, select the Service button.
3. Select the Informacast Intercom Service.
4. On the Cisco IP phone, dial the extension number for the Speaker that you want to call.
5. When the call from the Cisco IP phone to the Speaker is active, you can do one of the following:
•Select the Listen button on the phone to listen to someone talking into the Speaker.
•Select the Tal k button on the phone to talk to someone listening to the Speaker.
NoteThe IP phone always controls the talking and listening feature of the Speaker.
6. Select the Exit button to terminate the call.
6
NoteFor a more detailed explanation of this procedure with pictures, see Section 1.9, "Starting a
Push-to-Talk Session from an IP Phone (Detailed)".
1.8 Starting a Push-to-Talk Session from a Push-to-Talk
Speaker (Summary)
To start a push-to-talk session from a push-to-talk speaker:
1. Make sure that the Cisco environment is set it up with the Intercom Service.
2. Press the Remote Call Button to make the Singlewire-enabled Speaker dial a pre-programmed
IP phone extension.
3. When the call from the Singlewire-enabled Speaker to the Cisco IP phone is active, you can do
one of the following:
•Select the Listen button on the phone to listen to someone talking into the Speaker.
•Select the Tal k button on the phone to talk to someone listening to the Speaker.
NoteThe IP phone always controls the talking and listening feature of the Speaker.
4. Select the Exit button to terminate the call.
NoteFor a more detailed explanation of this procedure with pictures, see Section 1.10, "Starting a
Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)".
Operations Guide930463ACyberData Corporation
Product Overview
Services buttonInformacast Intercom serviceButton under Select in the phone window
Starting a Push-to-Talk Session from an IP Phone (Detailed)
1.9 Starting a Push-to-Talk Session from an IP Phone
(Detailed)
To start a Push-to-Talk Session from an IP Phone:
1. Press the Services button. In the Phone window, you will see the words Informacast Intercom
listed under Services.
2. Press the button under the word Select in the phone window.
Figure 2. Select the Informacast Intercom Service
7
Operations Guide930463ACyberData Corporation
Product Overview
Speaker Selection
Button under Select in the phone window
Starting a Push-to-Talk Session from an IP Phone (Detailed)
3. When the words Speaker Selection and Dial Code appear in the phone window, use the
keypad to enter the dial code for the preconfigured Push-to-Talk speaker that you want to call.
4. After entering the dial code, press the button under the word Submit in the phone window to
call the speaker.
Figure 3. Enter the Dial Code
8
Operations Guide930463ACyberData Corporation
Product Overview
Talking to “Speaker Name”
Starting a Push-to-Talk Session from an IP Phone (Detailed)
5. When the words Talking to “Speaker Name” appear in the phone window, the speaker is in Talking Mode. A person at the speaker can begin talking to the phone.
Figure 4. Talking Mode
9
Operations Guide930463ACyberData Corporation
Product Overview
Button under Listen in the phone window
Starting a Push-to-Talk Session from an IP Phone (Detailed)
6. If you want to switch the speaker to Listening Mode, the person at the phone must press the
button under the word Listen that is in the phone window.
Figure 5. Press the Listen Button to Switch to Listening Mode
10
Operations Guide930463ACyberData Corporation
Product Overview
Listening to “Speaker Name”Button under Talk in the phone window
Starting a Push-to-Talk Session from an IP Phone (Detailed)
7. When the words Listening to “Speaker Name” appear in the phone window, the speaker is in
Listening Mode. A person at the speaker can begin listening to someone talking through the
phone.
8. If you want to switch the speaker back to Talking Mode, the person at the phone must press the
button under the word Tal k that is in the phone window.
Figure 6. Listening Mode
11
Operations Guide930463ACyberData Corporation
Product Overview
Button under Exit in the phone window
Starting a Push-to-Talk Session from an IP Phone (Detailed)
9. To end the call at any time, the person at the phone must press the button under the word Exit
in the phone window.
Figure 7. Press Exit to End to End the Call
12
Operations Guide930463ACyberData Corporation
Product Overview
Button under Exit in the phone window
Starting a Push-to-Talk Session from an IP Phone (Detailed)
10. The person at the phone must then press the button under the word Exit in the phone window
again to return to the Home screen.
Figure 8. Press Exit Again to Return to the Home Screen
13
Operations Guide930463ACyberData Corporation
Product Overview
Remote Call Button
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
1.10 Starting a Push-to-Talk Session from a Push-to-Talk
Speaker (Detailed)
To start a Push-to-Talk Session from a Push-to-Talk Speaker:
1. The person at the preconfigured Push-to-Talk speaker must press the Remote Call Button. The
speaker will immediately call a specific IP phone.
Figure 9. Press the Remote Call Button
14
Operations Guide930463ACyberData Corporation
Product Overview
Talking to Talkback Test
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
2. When the words Talking to Talkback Test appear in the phone window, the speaker is in Talking Mode. A person at the speaker can begin talking to the phone.
Figure 10. Talking Mode
15
Operations Guide930463ACyberData Corporation
Product Overview
Button under Listen in the phone window
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
3. If you want to switch the speaker to Listening Mode, the person at the phone must press the
button under the word Listen that is in the phone window.
Figure 11. Press the Listen Button to Switch to Listening Mode
16
Operations Guide930463ACyberData Corporation
Product Overview
Listening to Talkback TestButton under Talk in the phone window
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
4. When the words Listening to Talkback Test appear in the phone window, the speaker is in Listening Mode. The person at the speaker can begin listening to someone talking through the
phone.
5. If you want to switch the speaker back to Talking Mode, the person at the phone must press the
button under the word Tal k that is in the phone window.
Figure 12. Listening Mode
17
Operations Guide930463ACyberData Corporation
Product Overview
Button under Exit in the phone window
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
6. To end the call at any time, the person at the phone must press the button under the word Exit
in the phone window.
Figure 13. Press Exit to End to End the Call
18
Operations Guide930463ACyberData Corporation
Product Overview
Button under Exit in the phone window
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
7. The person at the phone must then press the button under the word Exit in the phone window
again to return to the Home screen.
Figure 14. Press Exit Again to Return to the Home Screen
19
Operations Guide930463ACyberData Corporation
2 Installing the Singlewire-enabled Speaker
2.1 Parts List
Ta bl e 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall
mounting.
NoteThe installation template for the Singlewire-enabled Speaker is located on the Installation
Quick Reference Guide that is included in the packaging with each speaker.
Table 2-1. Parts
QuantityPart NameIllustration
1Singlewire-enabled Speaker Assembly
20
1Installation Quick Reference Guide
1Speaker Mounting Accessory Kit
(Part #070054A)
Operations Guide930463ACyberData Corporation
2.2 Set Up and Test the Speaker
802.3af Switch Class “0”
Cat 5 Ethernet cable
Speaker
Set up and configure each speaker before you mount it.
CyberData delivers each speaker with the following factory default values:
Table 2-2. Factory Network Default Settings—Default of Network
ParameterFactory Default Setting
IP AddressingDHCP
IP Address
Web Access Usernameadmin
Web Access Passwordadmin
Subnet Mask
Default Gateway
a
a
a
a. Default if there is not a DHCP server present.
10.10.10.10
255.0.0.0
10.0.0.1
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
21
2.2.1 Connect Power to the Speaker
Figure 2-1 through Figure 2-3 illustrates how to connect power to the Singlewire-enabled Speaker.
2.2.1.1 Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch
Figure 2-1 illustrates how to connect the Singlewire-enabled Speaker to a 802.3af compliant PoE
switch via a Cat 5 Ethernet cable.
Figure 2-1. Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch
Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
PoE Injector (Part #010867A)
Non PoE Switch
Speaker
Cat 5 Ethernet cable
Set Up and Test the Speaker
2.2.1.2 Singlewire-enabled Speaker (with PoE Injector) to a 802.3af Compliant PoE
Switch
In Figure 2-2, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.
Figure 2-2. Singlewire-enabled Speaker Speaker (with PoE Injector) to a Non PoE Switch
22
Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
GND
AC adaptor
12-14 VDC @ 3 Amps
12-14 VDC
Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
BTN SENSE
BUTTON LED (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
2.2.1.3 Running the Singlewire-enabled Speaker with Auxiliary Power
In Figure 2-3, the power for the Singlewire-enabled Speaker can either come from an 802.3af
Network connection or from an external source.
Figure 2-3. Running the V2 Speaker with Auxiliary Power
23
Set Up and Test the Speaker
Operations Guide930463ACyberData Corporation
2.2.2 Installation Options
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (+)
RELA Y NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
Speaker
Back View
BTN SENSE
BUTTON LED (-)
Figure 2-5 through Figure 2-6 illustrates various installation options for the Singlewire-enabled
Speaker.
2.2.2.1 Singlewire-enabled Speaker with Remote Call Button
In Figure 2-4, when you press the remote call button, the speaker will initiate a SIP call to a predetermined extension.
When you call the Speaker from a remote phone and auto-answer is not enabled, the LED on the
remote button will blink. The call will be answered when the button is pressed.
Figure 2-4. Singlewire-enabled Speaker with Remote Call Button
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
24
Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
8 Ohm Analog Speaker
16 gauge wire and
a maximum length
of 20 feet
Speaker
(Part #011120, RAL 9002)
(Part #011121, RAL 9003)
AUX SPEAKE R (-)
AUX SPEAKE R (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
BTN SENSE
BUTTON LED (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
2.2.2.2 Singlewire-enabled Speaker with Extra Speaker Connection
In Figure 2-5, the Singlewire-enabled Speaker supports an amplified audio output for a second
analog speaker. While the total speaker wattage is the same, by connecting a low cost analog
speaker, additional coverage can be realized.
25
Set Up and Test the Speaker
Speaker Setup
When using the second speaker connection, the digital volume control needs to be set to less than
level 8 while making pages. Some adjustment of this value may be required depending on the
specific PoE switch.
Figure 2-5. Singlewire-enabled Speaker with Extra Speaker Connection
Operations Guide930463ACyberData Corporation
2.2.2.3 Singlewire-enabled Speaker with Line Out
Office area in Factory
Factory Floor
Amplifier
Line Out:
Output Signal Amplitudes 2.0 VPP maximum
Output Level +2dBm nominal
Total Harmonic Distortion 0.5% maximum
Output Impedance 10k ohm
Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
BTN SENSE
BUTTON LED (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
In Figure 2-6, for areas that require more speaker volume, the Singlewire-enabled Speaker can be
connected directly to an auxiliary amplifier to drive additional horns or speakers. This is done
through the line-out connection.
Figure 2-6. Singlewire-enabled Speaker with Line Out
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
26
Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
Speaker
Status
(Green)
Network
Link/Activity
(Yellow)
Set Up and Test the Speaker
2.2.3 Confirm that the Speaker is Operational and Linked to the Network
After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face
confirm that the speaker is operational and linked to the network.
Figure 2-7. Status and Activity LEDs
27
2.2.3.1 Status LED
After supplying power to the speaker:
1. The green power/status LED and the yellow network LED comes on immediately.
NoteIf the board is set to use DHCP and there is not a DHCP server available on the network, it
will try five times with a three second delay between tries and eventually fall back to the
programmed static IP address (by default 10.10.10.10). This process will take approximately
80 seconds.
2.2.3.2 Link LED
● The Link LED is illuminated when the network link to the speaker is established.
● The Link LED blinks to indicate network traffic.
Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
RTFM button
Set Up and Test the Speaker
2.2.4 Confirm the IP Address, Test the Audio, and Check the Volume
2.2.4.1 Reset Test Function Management (RTFM) Button
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) button (
IP Address, test that the audio is working, and check the volume.
Figure 2-8) on the speaker face to announce and confirm the speaker’s
Figure 2-8. RTFM Button
28
To announce a speaker’s current IP address:
1. Press and release the RTFM button within a five second window.
2. When you hear the IP address announcement, check the speaker volume.
NoteThe speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
NotePressing and holding the RTFM button for longer than five seconds will restore the speaker
to the factory default settings.
Operations Guide930463ACyberData Corporation
2.2.5 Adjust the Volume
Volume control dial
To adjust the speaker volume, turn the Vo l u m e control dial (Figure 2-9) on the speaker face.
NoteThe Singlewire-enabled Speaker has two volume controls: Networked-based (as controlled
by the Singlewire protocol from InformaCast) and External (volume knob).
Installing the Singlewire-enabled Speaker
Figure 2-9. Volume Control
29
Set Up and Test the Speaker
Operations Guide930463ACyberData Corporation
2.2.6 Using the Microphone
Microphone
During an active call, the microphone can be used to “talk” to someone at a pre-configured IP phone
extension. See
Figure 2-10.
Figure 2-10. Microphone
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
30
To set the factory default settings:
1. Press and hold the RTF M button for more than five seconds.
2. The speaker announces that it is restoring the factory default settings.
NoteThe speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
Operations Guide930463ACyberData Corporation
2.2.7 How to Set the Factory Default Settings
RTFM button
2.2.7.1 RTFM Button
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) button (
Figure 2-11) on the speaker face to set the factory default settings.
Figure 2-11. RTFM Button
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
31
To set the factory default settings:
1. Press and hold the RTF M button for more than five seconds.
2. The speaker announces that it is restoring the factory default settings.
The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to
10.10.10.10 if a DHCP server is not present).
Operations Guide930463ACyberData Corporation
2.3 Configure the Speaker Parameters
To configure the speaker online, use a standard web browser.
Configuration of the speaker is taken care of by the InformaCast server. If an InformaCast server can
not be found, the speaker will return to factory defaults as shown in
Table 2-3. Factory Network Default Settings—Default of Network
ParameterFactory Default Setting
IP AddressingDHCP
IP Address
Web Access Usernameadmin
Web Access Passwordadmin
Subnet Mask
Default Gateway
a
a
a
a. Default if there is not a DHCP server present.
10.10.10.10
255.0.0.0
10.0.0.1
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
Tabl e 2-3.
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Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
2.3.1 Singlewire-enabled Speaker Web Page Navigation
Ta bl e 2-4 shows the navigation buttons that you will see on every Singlewire-enabled Speaker web
page.
Table 2-4. V2 Paging Amplifier Web Page Navigation
Web Page ItemDescription
Link to the Home page.
33
Link to the Clock Configuration page.
Link to the Update Firmware page.
a.This page is us ed only if the CyberData Cloc k Kit is installed .
a
Operations Guide930463ACyberData Corporation
2.3.2 Log in to the Configuration Home Page
1. Open your browser to the Singlewire-enabled Speaker IP address. This can be found within the
InformaCast Server Test Menu.
NoteIf the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
NoteMake sure that the PC is on the same IP network as the Singlewire-enabled Speaker.
2. When prompted, use the following default Web Access Username and Web Acce ss Password
to access the Home Page (
Web Access Username: admin
Web Access Password: admin
Figure 2-12):
Figure 2-12. Home Page
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
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Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
3. On the Home Page, review the setup details described in Table 2-5.
Table 2-5. Home Page Overview
Web Page ItemDescription
Device Settings
Change UsernameType in this field to change the username (25 character limit).
Change PasswordType in this field to change the password (19 character limit).
Re-enter PasswordType the password again in this field to confirm the new password
(19 character limit).
Current Settings
Serial NumberShows the device serial number.
Mac AddressShows the device Mac address.
Firmware VersionShows the current firmware version.
IP AddressingShows the current IP addressing setting (DHCP or Static).
IP AddressShows the current IP address.
Subnet MaskShows the current subnet mask address.
35
DNS Server 1Shows the current DNS Server 1 address.
DNS Server 2Shows the current DNS Server 2 address.
Boot TimeShows the boot time.
Current TimeShows the current time.
InformaCast ServerShows the InformaCast Server IP address.
Configuration FileShows the configuration file.
B’casts AcceptedShows the number of B’casts accepted.
B’casts RejectedShows the number of B’casts rejected.
B’casts ActiveShows the number of active B’casts.
RTP Packets Rx’dShows the number of RTP packets Rx’d.
Clock StatusShows the current clock status.
Clock FirmwareShows the current clock firmware version.
Beep on InitializationWhen Yes is selected, you will hear a beep when the device
initializes.
Button Lit When IdleWhen selected, the Remote Call Button LED remains lit when idle.
Blink Button While RecordingWhen selected, the Remote Call Button LED blinks while a call is in
progress.
Activate Relay While RecordingWhen selected, the relay will activate while a call is in progress.
Operations Guide930463ACyberData Corporation
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
2.4 Configuring the Clock
1. Click the Clock Config button to open the Clock Configuration page. See Figure 2-14.
Figure 2-13. Clock ConfigurationPage
Installing the Singlewire-enabled Speaker
Configuring the Clock
36
NoteThe Clock Configuration page is always visible. If a clock is not installed, the Clock Status
will indicate NOT INSTALLED. Otherwise it shows INSTALLED.
Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
Configuring the Clock
Ta bl e 2-6 shows the web page items on the NTP Server and Clock Configuration page.
Table 2-6. NTP Server and Clock Configurat ion
Web Page ItemDescription
Clock StatusDisplays the current clock status.
Clock FirmwareDisplays the current clock firmware version.
Clock Settings
Clock Brightness (0-14)Allows you to select the clock brightness level (0-14)
(2 character limit)
Use Ambient Light SensorEnables or disables the ambient light sensor.
Clock Color TypeAllows you to select the clock colon type (Off, On, or
Blink)
Clock Time FormatAllows you to select the clock format (12 or 24 hour)
Current Time
Current Time in 24 hour format (HHMMSS)Allows you to input the current time in the 24 hour format.
(6 character limit)
37
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
2.5 Upgrade the Firmware and Reboot the Singlewireenabled Speaker
2.5.0.1 Upgrade the Firmware
To upload the firmware from your computer:
1. Retrieve the latest Singlewire-enabled Speaker firmware from the Singlewire-enabled Speaker
2. Unzip the Singlewire-enabled Speaker version file. This file may contain the following items:
•Firmware file
•Release notes
3. Log in to the Singlewire-enabled Speaker home page as instructed in Section 2.3.2, "Log in to the
Configuration Home Page".
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Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-14.
Figure 2-14. Firmware Upgrade Pa ge
39
5. Click Browse, and then navigate to the location of the Singlewire-enabled Speaker firmware
file.
6. Click Submit.
NoteThis starts the upload process. Once the Singlewire-enabled Speaker has uploaded the file,
the Uploading Firmware countdown page appears, indicating that the firmware is being
written to flash. The Singlewire-enabled Speaker will automatically reboot when the upload
is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The
uploaded firmware filename should be displayed in the system configuration (indicating
successful upload and reboot).
NoteThe way that the integrity of the configuration file is validated has changed. There is no
problem with updating the firmware but if you downgrade (or downgrade, make some
changes, and then upgrade again) the device may think that the configuration is corrupt
and restore defaults.
Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
Ta bl e 2-7 shows the web page items on the Upgrade Firmware page.
Table 2-7. Firmware Upgrade Settings
Web Page ItemDescription
File Upload
Firmware VersionShows the current firmware version.
Please specify a fileRefer to the Browse button description.
Use the Browse button to navigate to the location of the
firmware file that you want to submit.
Click on the Submit button to automatically submit the
selected firmware and reboot the system.
Click on the Reboot button to reboot the system.
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Operations Guide930463ACyberData Corporation
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
Reboot
2.5.1 Reboot the Singlewire-enabled Speaker
To reboot a Singlewire-enabled Speaker, log in to the web page as instructed in Section 2.3.2, "Log in
to the Configuration Home Page".
1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-15).
Figure 2-15. Reboot System Section
Installing the Singlewire-enabled Speaker
41
2. Click Reboot. A normal restart will occur and you will see the following Reboot page.
Operations Guide930463ACyberData Corporation
Figure 2-16. Reboot Page
Installing the Singlewire-enabled Speaker
Edit IP Speakers
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
2.6 Identifying and Testing a Ceiling Speaker when Using
InformaCast 8.1 or Later
This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker
when using Singlewire's InformaCast software version 4.0 or later.
NoteIf you have questions or need help, please consult your InformaCast documentation and or
contact the CyberData support team.
NoteCyberData's support is limited to IP endpoint functionality when used with an InformaCast
system.
To add the Singlewire-enabled Speaker to the InformaCast server:
1. Click Edit IP Speakers on the Main Screen of the Singlewire Informacast Server Web Interface.
Figure 2-17. Main Screen of the Singlewire InformaCast Server Web Interface
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Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
View
InformaCast has detected new speakers.
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new
speakers. Click View.
Figure 2-18. IP Speaker Configuration Page
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Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
Te s t
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
3. The IP Speaker Configuration page will show four newly detected speakers. Click Te st .
Figure 2-19. IP Speaker Configuration Page
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Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
Test durationTe s tCancelView Speaker’s Status Page
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
4. On the Te s t IP Speaker page, Enter a number into the Test duration field.
5. Click Te s t .
6. You will hear a tone from the speaker being testing.
7. After the test, click Cancel to return to the IP Configuration page.
Figure 2-20. Test IP Speaker Page
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Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
Add
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server.
Figure 2-21. IP Configuration Page
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Operations Guide930463ACyberData Corporation
Installing the Singlewire-enabled Speaker
Add
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
9. On the Add IP Speaker page, Fill out appropriate fields and click Add.
Figure 2-22. Add IP Speaker Page
47
Your speaker is now registered to the InformaCast server. You now can configure this device as part
of the InformaCast system setup as required.
Operations Guide930463ACyberData Corporation
Appendix A: Mounting the Speaker
A.1 Mount the Speaker
Before you mount the speaker, make sure that you have received all the parts for each speaker. Refer
Tab le A-1 and Tab le A-2.
to
Table A-1. Drop Ceiling Moun ting Components (Part of the Accessory Kit)
QuantityPart NameIllustration
3#8 Nylon Thumb Nuts
3#8 Fender Washers
48
38-32 x 1 1/4" Mounting Screws
Table A-2. Drywall Mounting Components (Part of the Accessory Kit)
QuantityPart NameIllustration
3Plastic Ribbed Anchors
3#8 Sheet Metal Screws
Operations Guide930463ACyberData Corporation
*Ceiling Tile or Dry Wall
VoIPV2Speaker
Assembly
#8 Fender Washer (3x)
#8 Nylon Thumb Nut (3x)
#6 Screw (3x)
Dry Wall Mounting Kit
Template
Plastic Ribberd Anchor (3x)
Dry Wall Mounting Kit
#8-32x1 1/4" (3X)
Ceiling Mounting Screw
*Optional Reinforcement Mount
P/N: 010991A (Sold Seperately)
Speaker Assembly
49
Mount the Speaker
To mount the speaker:
1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure A-1). This
template is located on the back page of the Installation Quick Reference Guide that is delivered
with each speaker.
Figure A-1. VoIP Speaker Assembly
Operations Guide930463ACyberData Corporation
Mount the Speaker
2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.3, "Confirm that the Speaker is
Operational and Linked to the Network" explains how the Link and Status LEDs work.
3. At this point:
•For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its
screw holes align with those you prepared.
•For drywall mounting, place the three PLASTIC RIBBED ANCHORS in the holes you
prepared, and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw
holes in the assembly with the anchors.
4. To fasten the speaker:
•For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON
THUMB NUTS, and #8 FENDER WASHERS to secure the speaker.
NoteFor weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number
010991A).
•For drywall mounting, use the three #8 SHEET METAL SCREWS to secure the speaker.
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Operations Guide930463ACyberData Corporation
Appendix B: Troubleshooting/Technical
Support
B.1 Frequently Asked Questions (FAQ)
To see a list of frequently asked questions, go to the following URL:
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation by going to the following URL:
When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail within the warranty period, CyberData will
repair or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of
the product will be assessed. Repairs that are in warranty but are damaged by improper
modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData,
both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for
repaired products shipped back to the customer by CyberData, will be paid by CyberData.
CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.
B.4.1 Warranty & RMA Returns within the United States
53
Warranty
If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to be
returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package should
be sent to the following address:
CyberData Corporation
3 Justin Court.
Monterey, CA 93940
Attn: RMA "xxxxxx"
B.4.2 Warranty & RMA Returns Outside of the United States
If you purchased your equipment through an authorized international distributor or reseller, please
contact them directly for product repairs.
B.4.3 Spare in the Air Policy
CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States
and Canada. More information about the Spare in the Air policy is available at the following web
address:
For our authorized distributors and resellers, please refer to your CyberData Service Agreement for
information on our return guidelines and procedures.
For End Users, please contact the company that you purchased your equipment from for their
return policy.
B.4.5 Warranty and RMA Returns Page
The most recent warranty and RMA information is available at the CyberData Warranty and RMA
Returns Page at the following web address:
using Web interface 32
configuration home page 34
confirming IP address 28
contact information 52
contact information for CyberData 52
CyberData contact information 52
CyberData support limited to IP endpoint
functionality 42
D
default
gateway 21, 32
IP address 21, 32
subnet mask 21, 32
username and password 21, 32
web login username and password 34
default gateway 21, 32
default login address 34
device configuration 21
dimensions 4, 5
downgrading (may restore factory defaults) 39
drivers 51
drop ceiling mounting of speaker 50
drywall mounting of speaker 50
E
Ethernet cable 50
F
factory default settings
how to set 30, 31
faqs 51
features 3
firmware
downgrading (may restore factory defaults) 39
where to get the latest firmware 38
firmware upgrade parameters 40
frequently asked questions (faqs) 51
H
home page 34
I
identifying the speaker (when using InformaCast 4.0) 42
identifying your product 2
illustration of speaker mounting process 48
InformaCast
Add IP Speaker Page 47
IP Speaker Configuration page 43
Test IP Speaker Page 45
testing and identifying a Singlewire-enabled ceiling
speaker 42
InformaCast needs to be 4.0 or higher 1
installation, typical speaker system 3
IP address 21, 32
IP addressing
default
IP addressing setting 21, 32
Operations Guide930463ACyberData Corporation
56
L
link LED 50
log in address 34
M
mounting a speaker 48
N
navigation (web page) 33
navigation table 33
network link activity, verifying 27
NTP server 37
O
output 4
overview 1
P
parts
#8 fender washers 48
#8 nylon thumb nuts 48
#8 sheet metal screws 48
8-32 x 1 1/4" mounting screws 48
plastic ribbed anchors 48
password
login 34
restoring the default 21, 32
pdf copies 51
plastic ribbed anchors 48, 50
port baud rate 4
power requirement 4
power, connecting to speaker 21
product
configuring 32
mounting 48
parts list 20
product features 3
product overview 1
product features 3
product specifications 4
product specifications 4
R
reboot 40
rebooting the Singlewire-enabled speaker 41
Reset Test Function Management (RTFM) switch 28, 31
restoring the factory default settings 30, 31
return and restocking policy 54
RMA returned materials authorization 52
RMA status 52
RTFM switch 28, 31
S
sales 52
Second Speaker Setup 25
sensitivity 4
service 52
Singlewire Informacast Server Web Interface 42
Singlewire-enabled Ceiling Speaker
how to identify 2
Singlewire-enabled Speaker
installation 1, 3
Singlewire-enabled Speaker (with PoE Injector) to a
802.3af Compliant PoE Switch 22
Singlewire-enabled Speaker to a 802.3af Compliant PoE
Switch 21
Singlewire-enabled Speaker with Extra Speaker
Connection 25
Singlewire-enabled Speaker with Line Out 26
Spare in the Air Policy 53
speaker configuration page
configurable parameters 35
status LED 50
subnet mask 21, 32
T
tech support 52
technical support 51
technical support, contact information 52
template for speaker and screw holes 49
testing audio 28
testing the speaker (when using InformaCast 4.0) 42
typical system installation 3
U
username
default for web configuration access 34
restoring the default 21, 32
Operations Guide930463ACyberData Corporation
utilities 51
V
verifying
network link and activity 27
power on to speaker 27
VoIP speaker assembly 50
volume, adjusting 28
W
warranty 53
warranty & RMA returns outside of the United States 53
warranty & RMA returns within the United States 53
warranty and RMA returns page 54
warranty policy at CyberData 53
web access password 21, 32
web access username 21, 32
web configuration log in address 34
web page