CyberData 011182, 11183 Operation Manual

The IP Endpoint Company

VoIP Singlewire-enabled
Push-to-Talk Speaker
Operations Guide

011182, RAL 9002, Gray White, Standard

011183, RAL 9003, Signal White, Optional

Document Part #930463C

for Firmware Version 3.0.1



Part Number

CyberData Corporation

3 Justin Court

Monterey, CA 93940

[phone]

VoIP Singlewire-enabled Push-to-Talk Speaker Operations Guide 930463C

Technical Support 


The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://support.cyberdata.net/



Phone: [phone], Ext. 333
Email: [email protected]
Fax: [phone]
Company and product information is at www.cyberdata.net.

The IP Endpoint Company

Part #
011182, RAL 9002, Gray White, Standard
011183, RAL 9003, Signal White, Optional

COPYRIGHT NOTICE:
© 2015, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.

CyberData Corporation 930463C Operations Guide

Revision History

Revision 930463C, which corresponds to firmware version 3.0.1, was released on August 19, 2015,
and has the following changes:

• Adds the following feature to Section 1.3, "Product Features":

• Supports SingleWire/Informacast Server Resilience

• Updates Figure 2-12, "Home Page"

• Updates Figure 2-14, "Firmware Upgrade Page"

• Updates Figure 2-15, "Reboot System Section"

Operations Guide 930463C CyberData Corporation

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

Warn in g

Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.

Warn in g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.

CyberData Corporation 930463C Operations Guide

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.

CyberData Corporation 930463C Operations Guide

Abbreviations and Terms

Abbreviation or Term Definition

A-law A standard companding algorithm, used in European digital

communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.

AVP Audio Video Profile

Cat 5 TIA/EIA-568-B Category 5

DHCP Dynamic Host Configuration Protocol

LAN Local Area Network

LED Light Emitting Diode

Mbps Megabytes per Second.

NTP Network Time Protocol

PBX Private Branch Exchange

PoE Power over Ethernet (as per IEEE 802.3af standard)

RTP Real-time Transport Protocol

RTFM Reset Test Function Management

Talkback Two-way communication enabled

TFTP Trivial File Transfer Protocol

u-law A companding algorithm, primarily used in the digital telecommunication

UC Unified Communications

VoIP Voice over Internet Protocol

CyberData Corporation 930463C Operations Guide

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................2

1.2 Installation ................................................................................................................................3

1.3 Product Features ......................................................................................................................3

1.4 Supported Protocols .................................................................................................................4

1.5 Product Specifications ..............................................................................................................4

1.6 Dimensions ...............................................................................................................................5

1.7 Starting a Push-to-Talk Session from an IP Phone (Summary) ...............................................6

1.8 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Summary) ..............................6

1.9 Starting a Push-to-Talk Session from an IP Phone (Detailed) ..................................................7

1.10 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed) ............................14

Chapter 8 Installing the Singlewire-enabled Speaker 20

2.1 Parts List ................................................................................................................................20

2.2 Set Up and Test the Speaker ..................................................................................................21

2.3 Configure the Speaker Parameters .......................................................................................33

2.4 Configuring the Clock .............................................................................................................37

2.5 Upgrade the Firmware and Reboot the Singlewire-enabled Speaker ....................................39

2.6 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later ...................44

i

2.2.1 Connect Power to the Speaker .....................................................................................22

2.2.5 Installation Options .......................................................................................................25

2.2.9 Confirm that the Speaker is Operational and Linked to the Network ..........................28

2.2.12 Confirm the IP Address, Test the Audio, and Check the Volume ...............................29

2.2.14 Adjust the Volume ......................................................................................................30

2.2.15 Using the Microphone ................................................................................................31

2.2.16 How to Set the Factory Default Settings .....................................................................32

2.3.1 Singlewire-enabled Speaker Web Page Navigation .....................................................34

2.3.2 Log in to the Configuration Home Page .......................................................................35

2.5.2 Reboot the Singlewire-enabled Speaker ......................................................................42

Appendix A Mounting the Speaker 50

A.1 Mount the Speaker ................................................................................................................50

Appendix B Troubleshooting/Technical Support 53

B Frequently Asked Questions (FAQ) ...........................................................................................53

B Documentation ..........................................................................................................................53

B.1 Contact Information ................................................................................................................54

B.2 Warranty and RMA Information ..............................................................................................54

Index 55

Operations Guide 930463C CyberData Corporation

1 Product Overview

GENERAL ALERT

802.3af Compliant Ethernet Switch

IP Phone

12 34 56

IP Talkback InformaCast ServerIP SpeakerRemote Call Button
Speaker

The CyberData Singlewire-enabled Push-to-Talk speaker enables two-way conversations using the
Singlewire Push-to-Talk application running on the phone. The Singlewire-enabled Speaker easily
connects into local area networks with a single CAT5/6 cable from your PoE switch. Its small footprint
allows the speaker to be mounted almost anywhere with multiple mounting options available.

By use of the optional remote call button, calls to a predetermined extension can be initiated from
t

he room with the speaker. During the active calls, the LED light on the switch can be programmed to

blink to show call activity.

Figure 1-1 illustrates a typical configurations for the Singlewire-enabled Speaker.

Figure 1-1. Typical Installation

1

Note The vers

Note Prio

Operations Guide 930463C CyberData Corporation

r to installation, create a plan for the locations of your speakers.

ion of InformaCast needs to be 4.0 or higher.

General Alert

Consult local building and electrical code requirements prior to installation.

1.1 How to Identify This Product

SPEAKER,V2 SINGLEWIRE PTT,

CEILING/WALL MNT,RAL9002,RoHS

011182A / 021037G

Model number

WWW.CYBERDATA.NET

182000001

To identify the VoIP Singlewire-enabled Push-to-Talk Speaker, look for a model number label similar
to the one shown in

• 011182, RAL 9002, Gray White, Standard Color

• 011183, RAL 9003, Signal White, Optional Color

Figure 1-2. The model number on the label should be one of the following:

Figure 1-2. Model Number Label

Product Overview

How to Identify This Product

2

Operations Guide 930463C CyberData Corporation

1.2 Installation

802.3af Compliant Ethernet Switch

IP Phone

12 34 56

Speaker InformaCast ServerSpeakerRemote Call Button

Figure 1-3 illustrates a typical configurations for the Singlewire-enabled Speaker.

See the following sections for other installation options:

• Section 2.2.4, "Running the Singlewire-enabled Speaker with Auxiliary Power"

• Section 2.2.6, "Singlewire-enabled Speaker with Remote Call Button"

• Section 2.2.7, "Singlewire-enabled Speaker with Extra Speaker Connection"

• Section 2.2.8, "Singlewire-enabled Speaker with Line Out"

Figure 1-3. Typical Installation

Product Overview

Installation

3

1.3 Product Features

• Push-to-Talk

• Informacast-controlled operation

• Supports SingleWire/Informacast Server Resilience

• Web-based configuration

• Web-based firmware upgradeable

• Small footprint

• High efficiency speaker driver

• PoE 802.3af Enabled (Powered-over-Ethernet)

• Network and external speaker volume control

• Optional external call button and LED indicator

Operations Guide 930463C CyberData Corporation

1.4 Supported Protocols

The Singlewire-enabled Speaker supports:

• Multicast

• DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• InformaCast Version 4.0 and greater

• TFTP Client

Facilitates Web-based firmware upgrades of the latest speaker capabilities.

•RTP

• Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms

Product Overview

Supported Protocols

4

1.5 Product Specifications

Category Specification

Sensitivity 96dB/1W/1M S.P. Level

Output 10 Watts Peak Power

Operating temperature -30 to 55 C (-22 to 131 F)

Port baud rate 10/100 Mbps

Protocol Singlewire InformaCast 4.0 and higher

Power Input PoE 802.3af (as per IEEE 802.3af standard from a UL listed power source)

Payload types G711, A-law and µ-law

Regulatory compliance FCC Class B, CE

Warranty 2 years limited

Dimensions 9” x 2.4”

Weight 2.8 lbs./shipping weight of 3.8 lbs.

(1.3 kg/shipping weight of 1.7 kg)

Part number 011182, RAL 9002, Gray White, Standard Color

011183, RAL 9003, Signal White, Optional Color

Operations Guide 930463C CyberData Corporation

1.6 Dimensions

9.0 [229]

3.0 [75]
Dimensions are in Inches [Millimeter]

Figure 1-4 shows the dimensions for the Singlewire-enabled Speaker.

Figure 1-4. Dimensions

Product Overview

Dimensions

5

Operations Guide 930463C CyberData Corporation

Product Overview

Starting a Push-to-Talk Session from an IP Phone (Summary)

1.7 Starting a Push-to-Talk Session from an IP Phone
(Summary)

To start a push-to-talk session from an IP phone:

1. Make sure that the Cisco environment is set it up with the Intercom Service.

2. On the Cisco IP phone, select the Service button.

3. Select the Informacast Intercom Service.

4. On the Cisco IP phone, dial the extension number for the Speaker that you want to call.

5. When the call from the Cisco IP phone to the Speaker is active, you can do one of the following:

• Select the Listen button on the phone to listen to someone talking into the Speaker.

• Select the Ta lk button on the phone to talk to someone listening to the Speaker.

Note The IP phone always controls the talking and listening feature of the Speaker.

6. Select the Exit button to terminate the call.

6

Note For a more detailed explanation of this procedure with pictures, see Section 1.9, "Starting a

Push-to-Talk Session from an IP Phone (Detailed)".

1.8 Starting a Push-to-Talk Session from a Push-to-Talk
Speaker (Summary)

To start a push-to-talk session from a push-to-talk speaker:

1. Make sure that the Cisco environment is set it up with the Intercom Service.

2. Press the Remote Call Button to make the Singlewire-enabled Speaker dial a pre-programmed
IP phone extension.

3. When the call from the Singlewire-enabled Speaker to the Cisco IP phone is active, you can do
one of the following:

• Select the Listen button on the phone to listen to someone talking into the Speaker.

• Select the Ta lk button on the phone to talk to someone listening to the Speaker.

Note The IP phone always controls the talking and listening feature of the Speaker.

4. Select the Exit button to terminate the call.

Note For a more detailed explanation of this procedure with pictures, see Section 1.10, "Starting a

Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)".

Operations Guide 930463C CyberData Corporation

Product Overview

Services buttonInformacast Intercom service Button under Select in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

1.9 Starting a Push-to-Talk Session from an IP Phone
(Detailed)

To start a Push-to-Talk Session from an IP Phone:

1. Press the Services button. In the Phone window, you will see the words Informacast Intercom
listed under Services.

2. Press the button under the word Select in the phone window.

Figure 2. Select the Informacast Intercom Service

7

Operations Guide 930463C CyberData Corporation

Product Overview

Speaker Selection

Button under Select in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

3. When the words Speaker Selection and Dial Code appear in the phone window, use the
keypad to enter the dial code for the preconfigured Push-to-Talk speaker that you want to call.

4. After entering the dial code, press the button under the word Submit in the phone window to call
the speaker.

Figure 3. Enter the Dial Code

8

Operations Guide 930463C CyberData Corporation

Product Overview

Talking to “Speaker Name”

Starting a Push-to-Talk Session from an IP Phone (Detailed)

5. When the words Talking to “Speaker Name” appear in the phone window, the speaker is in
Talking Mode. A person at the speaker can begin talking to the phone.

Figure 4. Talking Mode

9

Operations Guide 930463C CyberData Corporation

Product Overview

Button under Listen in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

6. If you want to switch the speaker to Listening Mode, the person at the phone must press the
button under the word Listen that is in the phone window.

Figure 5. Press the Listen Button to Switch to Listening Mode

10

Operations Guide 930463C CyberData Corporation

Product Overview

Listening to “Speaker Name” Button under Talk in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

7. When the words Listening to “Speaker Name” appear in the phone window, the speaker is in
Listening Mode. A person at the speaker can begin listening to someone talking through the
phone.

8. If you want to switch the speaker back to Talking Mode, the person at the phone must press the
button under the word Tal k that is in the phone window.

Figure 6. Listening Mode

11

Operations Guide 930463C CyberData Corporation

Product Overview

Button under Exit in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

9. To end the call at any time, the person at the phone must press the button under the word Exit in
the phone window.

Figure 7. Press Exit to End to End the Call

12

Operations Guide 930463C CyberData Corporation

Product Overview

Button under Exit in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

10. The person at the phone must then press the button under the word Exit in the phone window
again to return to the Home screen.

Figure 8. Press Exit Again to Return to the Home Screen

13

Operations Guide 930463C CyberData Corporation

Product Overview

Remote Call Button

Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)

1.10 Starting a Push-to-Talk Session from a Push-to-Talk
Speaker (Detailed)

To start a Push-to-Talk Session from a Push-to-Talk Speaker:

1. The person at the preconfigured Push-to-Talk speaker must press the Remote Call Button. The
speaker will immediately call a specific IP phone.

Figure 9. Press the Remote Call Button

14

Operations Guide 930463C CyberData Corporation

Product Overview

Talking to Talkback Test

Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)

2. When the words Talking to Talkback Test appear in the phone window, the speaker is in
Talking Mode. A person at the speaker can begin talking to the phone.

Figure 10. Talking Mode

15

Operations Guide 930463C CyberData Corporation

Product Overview

Button under Listen in the phone window

Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)

3. If you want to switch the speaker to Listening Mode, the person at the phone must press the
button under the word Listen that is in the phone window.

Figure 11. Press the Listen Button to Switch to Listening Mode

16

Operations Guide 930463C CyberData Corporation

Product Overview

Listening to Talkback Test Button under Talk in the phone window

Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)

4. When the words Listening to Talkback Test appear in the phone window, the speaker is in
Listening Mode. The person at the speaker can begin listening to someone talking through the
phone.

5. If you want to switch the speaker back to Talking Mode, the person at the phone must press the
button under the word Tal k that is in the phone window.

Figure 12. Listening Mode

17

Operations Guide 930463C CyberData Corporation

Product Overview

Button under Exit in the phone window

Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)

6. To end the call at any time, the person at the phone must press the button under the word Exit in
the phone window.

Figure 13. Press Exit to End to End the Call

18

Operations Guide 930463C CyberData Corporation

Product Overview

Button under Exit in the phone window

Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)

7. The person at the phone must then press the button under the word Exit in the phone window
again to return to the Home screen.

Figure 14. Press Exit Again to Return to the Home Screen

19

Operations Guide 930463C CyberData Corporation

8 Installing the Singlewire-enabled Speaker

2.1 Parts List

Ta bl e 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall

mounting.

20

Note The installation template for the Singlewire-enabled Speaker is lo

Quick Reference Guide that is included in the packaging with each speaker.

Table 2-1. Parts

Quantity Part Name Illustration

1 Singlewire-enabled Speaker Assembly

1 Installation Quick Reference Guide

1 Speaker Mounting Accessory Kit

(P

art #070054A)

cated on the Installation

Operations Guide 930463C CyberData Corporation

2.2 Set Up and Test the Speaker

Set up and configure each speaker before you mount it.

CyberData delivers each speaker with the following factory default values:

Table 2-2. Factory Network Default Settings—Default of Network

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

a

a

a

a. Default if there is not a DHCP server present.

10.10.10.10

255.0.0.0

10.0.0.1

Installing the Singlewire-enabled Speaker

Set Up and Test the Speaker

21

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

802.3af Switch Class “0”

Cat 5 Ethernet cable

Speaker

2.2.1 Connect Power to the Speaker

Figure 2-1 through Figure 2-3 illustrates how to connect power to the Singlewire-enabled Speaker.

2.2.2 Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch

Figure 2-1 illustrates how to connect the Singlewire-enabled Speaker to a 802.3af compliant PoE

switch via a Cat 5 Ethernet cable.

Figure 2-1. Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch

Set Up and Test the Speaker

22

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

PoE Injector (Part #010867A)

Non PoE Switch

Speaker

Cat 5 Ethernet cable

Set Up and Test the Speaker

2.2.3 Singlewire-enabled Speaker (with PoE Injector) to a 802.3af Compliant PoE Switch

In Figure 2-2, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.

Figure 2-2. Singlewire-enabled Speaker Speaker (with PoE Injector) to a Non PoE Switch

23

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

GND

AC adaptor
12-14 VDC @ 3 Amps

12-14 VDC

Speaker

AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)

BTN SENSE

BUTTON LED (+)

RELAY NO

RELAY COM

AUX POWER (-)

AUX POWER (+)

(+12VDC @ 1A)

J10

J9

2.2.4 Running the Singlewire-enabled Speaker with Auxiliary Power

In Figure 2-3, the power for the Singlewire-enabled Speaker can either come from an 802.3af
Network connection or from an external source.

Figure 2-3. Running the V2 Speaker with Auxiliary Power

Set Up and Test the Speaker

24

Operations Guide 930463C CyberData Corporation

2.2.5 Installation Options

AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)

BUTTON LED (+)

RELAY NO

RELAY COM

AUX POWER (-)

AUX POWER (+)

(+12VDC @ 1A)

J10

J9

Speaker

Back View

BTN SENSE

BUTTON LED (-)

Figure 2-5 through Figure 2-6 illustrates various installation options for the Singlewire-enabled

Speaker.

2.2.6 Singlewire-enabled Speaker with Remote Call Button

In Figure 2-4, when you press the remote call button, the speaker will initiate a SIP call to a pre-
determined extension.

When you call the Speaker from a remote phone and auto-answer is not enabled, the LED on the
remote button will blink. The call will be answered when the button is pressed.

Figure 2-4. Singlewire-enabled Speaker with Remote Call Button

Installing the Singlewire-enabled Speaker

Set Up and Test the Speaker

25

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

8 Ohm Analog Speaker

16 gauge wire and
a maximum length
of 20 feet

Speaker

(Part #011120, RAL 9002)
(Part #011121, RAL 9003)

AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)

BTN SENSE

BUTTON LED (+)

RELAY NO

RELAY COM

AUX POWER (-)

AUX POWER (+)

(+12VDC @ 1A)

J10

J9

Set Up and Test the Speaker

2.2.7 Singlewire-enabled Speaker with Extra Speaker Connection

In Figure 2-5, the Singlewire-enabled Speaker supports an amplified audio output for a second
analog speaker. While the total speaker wattage is the same, by connecting a low cost analog
speaker, additional coverage can be realized.

Speaker Setup When using the second speaker connection, the digital volume control needs to be set to less than

level 8 while making pages. Some adjustment of this value may be required depending on the
specific PoE switch.

Figure 2-5. Singlewire-enabled Speaker with Extra Speaker Connection

26

Operations Guide 930463C CyberData Corporation

2.2.8 Singlewire-enabled Speaker with Line Out

Office area in Factory

Factory Floor

Amplifier

Line Out:
Output Signal Amplitudes 2.0 VPP maximum
Output Level +2dBm nominal
Total Harmonic Distortion 0.5% maximum
Output Impedance 10k ohm

Speaker

AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)

BTN SENSE

BUTTON LED (+)

RELAY NO

RELAY COM

AUX POWER (-)

AUX POWER (+)

(+12VDC @ 1A)

J10

J9

In Figure 2-6, for areas that require more speaker volume, the Singlewire-enabled Speaker can be
connected directly to an auxiliary amplifier to drive additional horns or speakers. This is done
through the line-out connection.

Figure 2-6. Singlewire-enabled Speaker with Line Out

Installing the Singlewire-enabled Speaker

Set Up and Test the Speaker

27

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Speaker
Status
(Green)

Network 
Link/Activity
(Yellow)

Set Up and Test the Speaker

2.2.9 Confirm that the Speaker is Operational and Linked to the Network

After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face
confirm that the speaker is operational and linked to the network.

Figure 2-7. Status and Activity LEDs

28

2.2.10 Status LED

After supplying power to the speaker:

1. The green power/status LED and the yellow network LED comes on immediately.

Note If the board is set to use DHCP and there is not a DHCP server available on the network, it

will try five times with a three second delay between tries and eventually fall back to the
programmed static IP address (by default 10.10.10.10). This process will take approximately
80 seconds.

2.2.11 Link LED

● The Link LED is illuminated when the network link to the speaker is established.

● The Link LED blinks to indicate network traffic.

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

RTFM button

Set Up and Test the Speaker

2.2.12 Confirm the IP Address, Test the Audio, and Check the Volume

2.2.13 Reset Test Function Management (RTFM) Button

When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) button (
speaker’s IP Address, test that the audio is working, and check the volume.

Figure 2-8) on the speaker face to announce and confirm the

1

Figure 2-8. RTFM Button

29

To announce a speaker’s current IP address:

1. Press and release the RTFM button within a five second window1.

2. When you hear the IP address announcement, check the speaker volume.

Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or

default to 10.10.10.10 if a DHCP server is not present).

Note Pressing and holding the RTFM button for longer than five seconds will restore the speaker

to the factory default settings.

1.The Restore Factory Defaults and Announce IP Address functions will only work once the
speaker has successfully retrieved its configuration file from the InformaCast Server.

Operations Guide 930463C CyberData Corporation

2.2.14 Adjust the Volume

Volume control dial

To adjust the speaker volume, turn the Vo lume control dial (Figure 2-9) on the speaker face.

Note The Singlewire-enabled Speaker has two volume controls: Networked-based (as controlled

by the Singlewire protocol from InformaCast) and External (volume knob).

Installing the Singlewire-enabled Speaker

Figure 2-9. Volume Control

Set Up and Test the Speaker

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Operations Guide 930463C CyberData Corporation

2.2.15 Using the Microphone

Microphone

During an active call, the microphone can be used to “talk” to someone at a pre-configured IP phone
extension. See

Figure 2-10.

Figure 2-10. Microphone

Installing the Singlewire-enabled Speaker

Set Up and Test the Speaker

31

To set the factory default settings:

1. Press and hold the RTFM button for more than five seconds.

2. The speaker announces that it is restoring the factory default settings.

Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or

default to 10.10.10.10 if a DHCP server is not present).

Operations Guide 930463C CyberData Corporation

2.2.16 How to Set the Factory Default Settings

RTFM button

2.2.17 RTFM Button

When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) button (

Figure 2-11) on the speaker face to set the factory default settings.

Figure 2-11. RTFM Button

Installing the Singlewire-enabled Speaker

Set Up and Test the Speaker

32

To set the factory default settings:

1. Press and hold the RTFM button for more than five seconds.

2. The speaker announces that it is restoring the factory default settings.

The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to

10.10.10.10 if a DHCP server is not present).

Operations Guide 930463C CyberData Corporation

2.3 Configure the Speaker Parameters

To configure the speaker online, use a standard web browser.

Configuration of the speaker is taken care of by the InformaCast server. If an InformaCast server can

ot be found, the speaker will return to factory defaults as shown in Ta bl e 2-3.

n

Table 2-3. Factory Network Default Settings—Default of Network

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

a

a

a

a. Default if there is not a DHCP server present.

10.10.10.10

255.0.0.0

10.0.0.1

Installing the Singlewire-enabled Speaker

Configure the Speaker Parameters

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Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Configure the Speaker Parameters

2.3.1 Singlewire-enabled Speaker Web Page Navigation

Ta bl e 2-4 shows the navigation buttons that you will see on every Singlewire-enabled Speaker web

page.

Table 2-4. V2 Paging Amplifier Web Page Navigation

Web Page Item Description

Link to the Home page.

34

Link to the Cloc

Link to the Update Firmware page.

k Configuration page.

a.This page is used only if the CyberData Clock Kit is installed.

a

Operations Guide 930463C CyberData Corporation

2.3.2 Log in to the Configuration Home Page

1. Open your browser to the Singlewire-enabled Speaker IP address. This can be found within the
InformaCast Server Test Menu.

Note If the network does not have access to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Singlewire-enabled Speaker.

2. When prompted, use the following default Web Access Username and Web Access
Password to access the Home Page (

Web Access Username: admin

Web Access Password: admin

Figure 2-12):

Figure 2-12. Home Page

Installing the Singlewire-enabled Speaker

Configure the Speaker Parameters

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Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Configure the Speaker Parameters

3. On the Home Page, review the setup details described in Ta bl e 2-5.

Table 2-5. Home Page Overview

36

Web Page Item

Description

Device Settings

Change Username Type in this field to change the username (25 character limit).

Change Password Type in this field to change the password (19 character limit).

Re-enter Password

Type the password again in this field to confirm the new password
(19 character limit).

Current Settings

Serial Number Shows the device serial number.

Mac Address Shows the device Mac address.

Firmware Version Shows the current firmware version.

IP Addressing Shows the current IP addressing setting (D

HCP or Static).

IP Address Shows the current IP address.

Subnet Mask Shows the current subnet mask address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Boot Time Shows the boot time.

Current Time Shows the current time.

I C Servers Shows the InformaCast Server IP addresses.

Configuration File Shows the configuration file.

B’casts Accepted Shows the number of B’casts accepted.

B’casts Rejected Shows the number of B’casts rejected.

B’casts Active Shows the number of active B’casts.

RTP Packets Rx’d Shows the number of RTP packets Rx’d.

Clock Status Shows the current clock status.

Clock Firmware Shows the current clock firmware version.

Beep on Initialization When Ye

s is selected, you will hear a beep when the device

initializes.

Button Lit When Idle When selected, the Remote Call Button LED remains lit when idle.

Blink Button While Recording When selected, the Remote Call Button LED blinks while a call is in

ress.

prog

Activate Relay While Recording When selected, the relay will activate while a call is in progress.

Click the Sa

Note: Y

Click on the Rebo

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

ot button to reboot the system.

Operations Guide 930463C CyberData Corporation

2.4 Configuring the Clock

1. Click the Clock Config button to open the Clock Configuration page. See Figure 2-14.

Figure 2-13. Clock ConfigurationPage

Installing the Singlewire-enabled Speaker

Configuring the Clock

37

Note The Clock Configuration page is always visible. If a clock is not installed, the Clock Status

will indicate NOT INSTALLED. Otherwise it shows INSTALLED.

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Configuring the Clock

Ta bl e 2-6 shows the web page items on the NTP Server and Clock Configuration page.

Table 2-6. NTP Server and Clock Configuration

Web Page Item Description

Clock Status Displays the current clock status.

38

Clock Firmware

Displays the current clock firmware version.

Clock Settings

Clock Brightness (0-14) Allows you to select the clock brightness level (0-14) 

(2 character limit)

Use Ambient Light Sensor Enables or disables the ambient light sensor.

Clock Color Type Allows you to select the clock colon type (Off, On, or

Blink)

Clock Time Format Allows you to select the clock format (12 or 24 hour)

Current Time

Current Time in 24 hour format (HHMMSS) Allows you to input the current time in the 24 hour format.

(6 character limit)

Click the Sa

Note: Y

Click on the Re

ve button to save your configuration settings.

ou need to reboot for changes to take effect.

boot button to reboot the system.

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Upgrade the Firmware and Reboot the Singlewire-enabled Speaker

2.5 Upgrade the Firmware and Reboot the Singlewire­enabled Speaker

2.5.1 Upgrade the Firmware

To update the firmware from your computer:

1. Please contact VoIP Technical Support to obtain the latest Singlewire-enabled Speaker
firmware file by submitting a contact form at the following website:

http://support.cyberdata.net/

2. Log in to the Singlewire-enabled Speaker home page as instructed in Section 2.3.2, "Log in to

the Configuration Home Page".

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Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

v3.0.1

Upgrade the Firmware and Reboot the Singlewire-enabled Speaker

3. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-14.

Figure 2-14. Firmware Upgrade Page

40

4. Click Browse, and then navigate to the location of the Singlewire-enabled Speaker firmware file.

5. Click Submit.

Note This starts the upload process. Once the Singlewire-enabled Speaker has uploaded the file,

the Uploading Firmware countdown page appears, indicating that the firmware is being
written to flash. The Singlewire-enabled Speaker will automatically reboot when the upload
is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The
uploaded firmware filename should be displayed in the system configuration (indicating
successful upload and reboot).

Note The way that the integrity of the configuration file is validated has changed. There is no

problem with updating the firmware but if you downgrade (or downgrade, make some
changes, and then upgrade again) the device may think that the configuration is corrupt and
restore defaults.

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Upgrade the Firmware and Reboot the Singlewire-enabled Speaker

Ta bl e 2-7 shows the web page items on the Upgrade Firmware page.

Table 2-7. Firmware Upgrade Settings

41

Web Page Item

Description

File Upload

Firmware Version Shows the current firmware version.

Please specify a file Refer to the Br

Use the Br

owse button description.

owse button to navigate to the location of the

firmware file that you want to submit.

Click on the Submit b

utton to automatically submit the

selected firmware and reboot the system.

Click on the Re

boot button to reboot the system.

Operations Guide 930463C CyberData Corporation

Upgrade the Firmware and Reboot the Singlewire-enabled Speaker

Reboot

2.5.2 Reboot the Singlewire-enabled Speaker

To reboot a Singlewire-enabled Speaker, log in to the web page as instructed in Section 2.3.2, "Log

in to the Configuration Home Page".

1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-15).

Figure 2-15. Reboot System Section

Installing the Singlewire-enabled Speaker

42

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Upgrade the Firmware and Reboot the Singlewire-enabled Speaker

2. Click Reboot. A normal restart will occur and you will see the following Reboot page.

Figure 2-16. Reboot Page

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Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Edit IP Speakers

Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later

2.6 Identifying and Testing a Ceiling Speaker when Using
InformaCast 8.1 or Later

This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker
when using Singlewire's InformaCast software version 4.0 or later.

Note If you have questions or need help, please consult your InformaCast documentation and or

contact the CyberData support team.

Note CyberData's support is limited to IP endpoint functionality when used with an InformaCast

system.

To add the Singlewire-enabled Speaker to the InformaCast server:

1. Click Edit IP Speakers on the Main Screen of the Singlewire Informacast Server Web
Interface.

Figure 2-17. Main Screen of the Singlewire InformaCast Server Web Interface

44

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

View

InformaCast has detected new speakers.

Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later

2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new
speakers. Click View.

Figure 2-18. IP Speaker Configuration Page

45

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Te st

Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later

3. The IP Speaker Configuration page will show four newly detected speakers. Click Test.

Figure 2-19. IP Speaker Configuration Page

46

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Test duration Te s tCancelView Speaker’s Status Page

Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later

4. On the Test IP Speaker page, Enter a number into the Test duration field.

5. Click Test.

6. You will hear a tone from the speaker being testing.

7. After the test, click Cancel to return to the IP Configuration page.

Figure 2-20. Test IP Speaker Page

47

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Add

Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later

8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server.

Figure 2-21. IP Configuration Page

48

Operations Guide 930463C CyberData Corporation

Installing the Singlewire-enabled Speaker

Add

Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later

9. On the Add IP Speaker page, Fill out appropriate fields and click Add.

Figure 2-22. Add IP Speaker Page

49

Your speaker is now registered to the InformaCast server. You now can configure this device as part
of the InformaCast system setup as required.

Operations Guide 930463C CyberData Corporation

Appendix A: Mounting the Speaker

A.1 Mount the Speaker

Before you mount the speaker, make sure that you have received all the parts for each speaker.
Refer to Tabl e A-1 and Ta bl e A-2.

Table A-1. Drop Ceiling Mounting Components (Part of the Accessory Kit)

Quantity Part Name Illustration

3 #8 Nylon Thumb Nuts

3 #8 Fender Washers

50

3 8-32 x 1 1/4" Mounting Screws

Table A-2. Drywall Mounting Component

Quantity Part Name Illustration

3 Plastic Ribbed Anchors

3 #8 Sheet Metal Screws

s (Part of the Accessory Kit)

Operations Guide 930463C CyberData Corporation

*Ceiling Tile or Dry Wall

VoIP V2 Speaker

Assembly

#8 Fender Washer (3x)

#8 Nylon Thumb Nut (3x)

#6 Screw (3x)

Dry Wall Mounting Kit

Template

Plastic Ribberd Anchor (3x)

Dry Wall Mounting Kit

#8-32x1 1/4" (3X)

Ceiling Mounting Screw

*Optional Reinforcement Mount

P/N: 010991A (Sold Seperately)

Speaker Assembly

Mount the Speaker

To mount the speaker:

1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure A-1). This
template is located on the back page of the Installation Quick Reference Guide that is delivered
with each speaker.

Figure A-1. VoIP Speaker Assembly

51

Operations Guide 930463C CyberData Corporation

Mount the Speaker

2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.9, "Confirm that the Speaker is

Operational and Linked to the Network" explains how the Link and Status LEDs work.

3. At this point:

•For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its
screw holes align with those you prepared.

•For drywall mounting, place the three PLASTIC RIBBED ANCHORS in the holes you prepared,
and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw holes in the
assembly with the anchors.

4. To fasten the speaker:

•For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON

THUMB NUTS, and #8 FENDER WASHERS to secure the speaker.

Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number

010991A).

•For drywall mounting, use the three #8 SHEET METAL SCREWS to secure the speaker.

52

Operations Guide 930463C CyberData Corporation

Appendix B: Troubleshooting/Technical
Support

Frequently Asked Questions (FAQ)

To see a list of frequently asked questions, go to the following URL:

http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeakerptt/faqs.html

Documentation

The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation by going to the following URL:

http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeakerptt/docs.html

53

Operations Guide 930463C CyberData Corporation

B.1 Contact Information

Contact Information

54

Contact

Sales

Technical 
Support

Returned
Materials
Authorization

CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA

www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732)
Fax: [phone]

Sales 831-373-2601 Extension 334

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:

http://support.cyberdata.net/

The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.

Phone: [phone], Ext. 333
Email: [email protected]

To return the product, contact the Returned Materials Authorization (RMA) department:

Phone: [phone], Extension 136
Email: [email protected]

When returning a product to CyberData, an approved CyberData RMA number must be printed
on the outside of the original shipping package. Also, RMA numbers require an active VoIP
Technical Support ticket number. A product will not be accepted for return without an approved
RMA number. Send the product, in its original package, to the following address:

CyberData Corporation
3 Justin Court 
Monterey, CA 93940 
Attention: RMA "your RMA number"

RMA Status Form

If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:

http://support.cyberdata.net/

B.2 Warranty and RMA Information

The most recent warranty and RMA information is available at the following website address:

http://support.cyberdata.net/

Operations Guide 930463C CyberData Corporation

Index

55

Symbols

#8 fender washers 50, 52
#8 nylon thumb nuts 50, 52
#8 sheet metal screws 50, 52

Numerics

8-32 x 1 1/4" mounting screws 50, 52

A

address, configuration login 35
adjusting volume 29
ambient operating temperature 4
announcing a speaker’s IP address 29, 31, 32
audio test 29

C

device configuration 21
dimensions 4, 5
downgrading (may restore factory defaults) 40
drivers 53
drop ceiling mounting of speaker 52
drywall mounting of speaker 52

E

Ethernet cable 52

F

factory default settings

how to set 31, 32
faqs 53
features 3
firmware

downgrading (may restore factory defaults) 40
firmware upgrade parameters 41
frequently asked questions (faqs) 53

clock configuration 38
clock configuration page 37
clock status 37
configurable parameters 36
configuration

device 21

using Web interface 33
configuration home page 35
confirming IP address 29
contact information 54
contact information for CyberData 54
CyberData contact information 54
CyberData support limited to IP endpoint functionality 44

D

default

gateway 21, 33

IP address 21, 33

subnet mask 21, 33

username and password 21, 33

web login username and password 35
default gateway 21, 33
default login address 35

H

home page 35

I

identifying the speaker (when using InformaCast 4.0) 44
identifying your product 2
illustration of speaker mounting process 50
InformaCast

Add IP Speaker Page 49
IP Speaker Configuration page 45
Test IP Speaker Page 47
testing and identifying a Singlewire-enabled ceiling

speaker
InformaCast needs to be 4.0 or higher 1
installation, typical speaker system 3
IP address 21, 33
IP addressing

default

IP addressing setting 21, 33

44

Operations Guide 930463C CyberData Corporation

56

L

link LED 52
log in address 35

M

mounting a speaker 50

N

navigation (web page) 34
navigation table 34
network link activity, verifying 28
NTP server 38

O

output 4
overview 1

P

parts

#8 fender washers 50
#8 nylon thumb nuts 50
#8 sheet metal screws 50
8-32 x 1 1/4" mounting screws 50
plastic ribbed anchors 50

password

login 35

restoring the default 21, 33
pdf copies 53
plastic ribbed anchors 50, 52
port baud rate 4
power requirement 4
power, connecting to speaker 22
product

configuring 33

mounting 50

parts list 20
product features 3
product overview 1

product features 3

product specifications 4

revision history 3
product specifications 4

R

reboot 41
rebooting the Singlewire-enabled speaker 42
Reset Test Function Management (RTFM) switch 29, 32
restoring the factory default settings 31, 32
revision history 3
RMA returned materials authorization 54
RMA status 54
RTFM switch 29, 32

S

sales 54
Second Speaker Setup 26
sensitivity 4
service 54
Singlewire Informacast Server Web Interface 44
Singlewire-enabled Ceiling Speaker

how to identify 2

Singlewire-enabled Speaker

installation 1, 3

Singlewire-enabled Speaker (with PoE Injector) to a

802.3af Compliant PoE Switch

Singlewire-enabled Speaker to a 802.3af Compliant PoE

22

Switch

Singlewire-enabled Speaker with Extra Speaker

Connection
Singlewire-enabled Speaker with Line Out 27
speaker configuration page

configurable parameters 36
status LED 52
subnet mask 21, 33

26

23

T

tech support 54
technical support 53
technical support, contact information 54
template for speaker and screw holes 51
testing audio 29
testing the speaker (when using InformaCast 4.0) 44
typical system installation 3

U

username

default for web configuration access 35

restoring the default 21, 33
utilities 53

Operations Guide 930463C CyberData Corporation

V

verifying

network link and activity 28

power on to speaker 28
VoIP speaker assembly 52
volume, adjusting 29

W

warranty policy at CyberData 54
web access password 21, 33
web access username 21, 33
web configuration log in address 35
web page

navigation 34
web page navigation 34
web-based speaker configuration 33
weight 4

57

Operations Guide 930463C CyberData Corporation