CyberData 011182, 11183 Operation Manual

The IP Endpoint Company

VoIP Singlewire-enabled
Push-to-Talk Speaker
Operations Guide

011182, RAL 9002, Gray White, Standard

011183, RAL 9003, Signal White, Optional

Document Part #930463C

for Firmware Version 3.0.1



Part Number

CyberData Corporation

3 Justin Court

Monterey, CA 93940

[phone]

VoIP Singlewire-enabled Push-to-Talk Speaker Operations Guide 930463C

Technical Support 


The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://support.cyberdata.net/



Phone: [phone], Ext. 333
Email: [e-mail]
Fax: [phone]
Company and product information is at www.cyberdata.net.

The IP Endpoint Company

Part #
011182, RAL 9002, Gray White, Standard
011183, RAL 9003, Signal White, Optional

COPYRIGHT NOTICE:
© 2015, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.

CyberData Corporation 930463C Operations Guide

Revision History

Revision 930463C, which corresponds to firmware version 3.0.1, was released on August 19, 2015,
and has the following changes:

• Adds the following feature to Section 1.3, "Product Features":

• Supports SingleWire/Informacast Server Resilience

• Updates Figure 2-12, "Home Page"

• Updates Figure 2-14, "Firmware Upgrade Page"

• Updates Figure 2-15, "Reboot System Section"

Operations Guide 930463C CyberData Corporation

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

Warn in g

Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.

Warn in g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.

CyberData Corporation 930463C Operations Guide

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.

CyberData Corporation 930463C Operations Guide

Abbreviations and Terms

Abbreviation or Term Definition

A-law A standard companding algorithm, used in European digital

communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.

AVP Audio Video Profile

Cat 5 TIA/EIA-568-B Category 5

DHCP Dynamic Host Configuration Protocol

LAN Local Area Network

LED Light Emitting Diode

Mbps Megabytes per Second.

NTP Network Time Protocol

PBX Private Branch Exchange

PoE Power over Ethernet (as per IEEE 802.3af standard)

RTP Real-time Transport Protocol

RTFM Reset Test Function Management

Talkback Two-way communication enabled

TFTP Trivial File Transfer Protocol

u-law A companding algorithm, primarily used in the digital telecommunication

UC Unified Communications

VoIP Voice over Internet Protocol

CyberData Corporation 930463C Operations Guide

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................2

1.2 Installation ................................................................................................................................3

1.3 Product Features ......................................................................................................................3

1.4 Supported Protocols .................................................................................................................4

1.5 Product Specifications ..............................................................................................................4

1.6 Dimensions ...............................................................................................................................5

1.7 Starting a Push-to-Talk Session from an IP Phone (Summary) ...............................................6

1.8 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Summary) ..............................6

1.9 Starting a Push-to-Talk Session from an IP Phone (Detailed) ..................................................7

1.10 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed) ............................14

Chapter 8 Installing the Singlewire-enabled Speaker 20

2.1 Parts List ................................................................................................................................20

2.2 Set Up and Test the Speaker ..................................................................................................21

2.3 Configure the Speaker Parameters .......................................................................................33

2.4 Configuring the Clock .............................................................................................................37

2.5 Upgrade the Firmware and Reboot the Singlewire-enabled Speaker ....................................39

2.6 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later ...................44

i

2.2.1 Connect Power to the Speaker .....................................................................................22

2.2.5 Installation Options .......................................................................................................25

2.2.9 Confirm that the Speaker is Operational and Linked to the Network ..........................28

2.2.12 Confirm the IP Address, Test the Audio, and Check the Volume ...............................29

2.2.14 Adjust the Volume ......................................................................................................30

2.2.15 Using the Microphone ................................................................................................31

2.2.16 How to Set the Factory Default Settings .....................................................................32

2.3.1 Singlewire-enabled Speaker Web Page Navigation .....................................................34

2.3.2 Log in to the Configuration Home Page .......................................................................35

2.5.2 Reboot the Singlewire-enabled Speaker ......................................................................42

Appendix A Mounting the Speaker 50

A.1 Mount the Speaker ................................................................................................................50

Appendix B Troubleshooting/Technical Support 53

B Frequently Asked Questions (FAQ) ...........................................................................................53

B Documentation ..........................................................................................................................53

B.1 Contact Information ................................................................................................................54

B.2 Warranty and RMA Information ..............................................................................................54

Index 55

Operations Guide 930463C CyberData Corporation

1 Product Overview

GENERAL ALERT

802.3af Compliant Ethernet Switch

IP Phone

12 34 56

IP Talkback InformaCast ServerIP SpeakerRemote Call Button
Speaker

The CyberData Singlewire-enabled Push-to-Talk speaker enables two-way conversations using the
Singlewire Push-to-Talk application running on the phone. The Singlewire-enabled Speaker easily
connects into local area networks with a single CAT5/6 cable from your PoE switch. Its small footprint
allows the speaker to be mounted almost anywhere with multiple mounting options available.

By use of the optional remote call button, calls to a predetermined extension can be initiated from
t

he room with the speaker. During the active calls, the LED light on the switch can be programmed to

blink to show call activity.

Figure 1-1 illustrates a typical configurations for the Singlewire-enabled Speaker.

Figure 1-1. Typical Installation

1

Note The vers

Note Prio

Operations Guide 930463C CyberData Corporation

r to installation, create a plan for the locations of your speakers.

ion of InformaCast needs to be 4.0 or higher.

General Alert

Consult local building and electrical code requirements prior to installation.

1.1 How to Identify This Product

SPEAKER,V2 SINGLEWIRE PTT,

CEILING/WALL MNT,RAL9002,RoHS

011182A / 021037G

Model number

WWW.CYBERDATA.NET

182000001

To identify the VoIP Singlewire-enabled Push-to-Talk Speaker, look for a model number label similar
to the one shown in

• 011182, RAL 9002, Gray White, Standard Color

• 011183, RAL 9003, Signal White, Optional Color

Figure 1-2. The model number on the label should be one of the following:

Figure 1-2. Model Number Label

Product Overview

How to Identify This Product

2

Operations Guide 930463C CyberData Corporation

1.2 Installation

802.3af Compliant Ethernet Switch

IP Phone

12 34 56

Speaker InformaCast ServerSpeakerRemote Call Button

Figure 1-3 illustrates a typical configurations for the Singlewire-enabled Speaker.

See the following sections for other installation options:

• Section 2.2.4, "Running the Singlewire-enabled Speaker with Auxiliary Power"

• Section 2.2.6, "Singlewire-enabled Speaker with Remote Call Button"

• Section 2.2.7, "Singlewire-enabled Speaker with Extra Speaker Connection"

• Section 2.2.8, "Singlewire-enabled Speaker with Line Out"

Figure 1-3. Typical Installation

Product Overview

Installation

3

1.3 Product Features

• Push-to-Talk

• Informacast-controlled operation

• Supports SingleWire/Informacast Server Resilience

• Web-based configuration

• Web-based firmware upgradeable

• Small footprint

• High efficiency speaker driver

• PoE 802.3af Enabled (Powered-over-Ethernet)

• Network and external speaker volume control

• Optional external call button and LED indicator

Operations Guide 930463C CyberData Corporation

1.4 Supported Protocols

The Singlewire-enabled Speaker supports:

• Multicast

• DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• InformaCast Version 4.0 and greater

• TFTP Client

Facilitates Web-based firmware upgrades of the latest speaker capabilities.

•RTP

• Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms

Product Overview

Supported Protocols

4

1.5 Product Specifications

Category Specification

Sensitivity 96dB/1W/1M S.P. Level

Output 10 Watts Peak Power

Operating temperature -30 to 55 C (-22 to 131 F)

Port baud rate 10/100 Mbps

Protocol Singlewire InformaCast 4.0 and higher

Power Input PoE 802.3af (as per IEEE 802.3af standard from a UL listed power source)

Payload types G711, A-law and µ-law

Regulatory compliance FCC Class B, CE

Warranty 2 years limited

Dimensions 9” x 2.4”

Weight 2.8 lbs./shipping weight of 3.8 lbs.

(1.3 kg/shipping weight of 1.7 kg)

Part number 011182, RAL 9002, Gray White, Standard Color

011183, RAL 9003, Signal White, Optional Color

Operations Guide 930463C CyberData Corporation

1.6 Dimensions

9.0 [229]

3.0 [75]
Dimensions are in Inches [Millimeter]

Figure 1-4 shows the dimensions for the Singlewire-enabled Speaker.

Figure 1-4. Dimensions

Product Overview

Dimensions

5

Operations Guide 930463C CyberData Corporation

Product Overview

Starting a Push-to-Talk Session from an IP Phone (Summary)

1.7 Starting a Push-to-Talk Session from an IP Phone
(Summary)

To start a push-to-talk session from an IP phone:

1. Make sure that the Cisco environment is set it up with the Intercom Service.

2. On the Cisco IP phone, select the Service button.

3. Select the Informacast Intercom Service.

4. On the Cisco IP phone, dial the extension number for the Speaker that you want to call.

5. When the call from the Cisco IP phone to the Speaker is active, you can do one of the following:

• Select the Listen button on the phone to listen to someone talking into the Speaker.

• Select the Ta lk button on the phone to talk to someone listening to the Speaker.

Note The IP phone always controls the talking and listening feature of the Speaker.

6. Select the Exit button to terminate the call.

6

Note For a more detailed explanation of this procedure with pictures, see Section 1.9, "Starting a

Push-to-Talk Session from an IP Phone (Detailed)".

1.8 Starting a Push-to-Talk Session from a Push-to-Talk
Speaker (Summary)

To start a push-to-talk session from a push-to-talk speaker:

1. Make sure that the Cisco environment is set it up with the Intercom Service.

2. Press the Remote Call Button to make the Singlewire-enabled Speaker dial a pre-programmed
IP phone extension.

3. When the call from the Singlewire-enabled Speaker to the Cisco IP phone is active, you can do
one of the following:

• Select the Listen button on the phone to listen to someone talking into the Speaker.

• Select the Ta lk button on the phone to talk to someone listening to the Speaker.

Note The IP phone always controls the talking and listening feature of the Speaker.

4. Select the Exit button to terminate the call.

Note For a more detailed explanation of this procedure with pictures, see Section 1.10, "Starting a

Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)".

Operations Guide 930463C CyberData Corporation

Product Overview

Services buttonInformacast Intercom service Button under Select in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

1.9 Starting a Push-to-Talk Session from an IP Phone
(Detailed)

To start a Push-to-Talk Session from an IP Phone:

1. Press the Services button. In the Phone window, you will see the words Informacast Intercom
listed under Services.

2. Press the button under the word Select in the phone window.

Figure 2. Select the Informacast Intercom Service

7

Operations Guide 930463C CyberData Corporation

Product Overview

Speaker Selection

Button under Select in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

3. When the words Speaker Selection and Dial Code appear in the phone window, use the
keypad to enter the dial code for the preconfigured Push-to-Talk speaker that you want to call.

4. After entering the dial code, press the button under the word Submit in the phone window to call
the speaker.

Figure 3. Enter the Dial Code

8

Operations Guide 930463C CyberData Corporation

Product Overview

Talking to “Speaker Name”

Starting a Push-to-Talk Session from an IP Phone (Detailed)

5. When the words Talking to “Speaker Name” appear in the phone window, the speaker is in
Talking Mode. A person at the speaker can begin talking to the phone.

Figure 4. Talking Mode

9

Operations Guide 930463C CyberData Corporation

Product Overview

Button under Listen in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

6. If you want to switch the speaker to Listening Mode, the person at the phone must press the
button under the word Listen that is in the phone window.

Figure 5. Press the Listen Button to Switch to Listening Mode

10

Operations Guide 930463C CyberData Corporation

Product Overview

Listening to “Speaker Name” Button under Talk in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

7. When the words Listening to “Speaker Name” appear in the phone window, the speaker is in
Listening Mode. A person at the speaker can begin listening to someone talking through the
phone.

8. If you want to switch the speaker back to Talking Mode, the person at the phone must press the
button under the word Tal k that is in the phone window.

Figure 6. Listening Mode

11

Operations Guide 930463C CyberData Corporation

Product Overview

Button under Exit in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

9. To end the call at any time, the person at the phone must press the button under the word Exit in
the phone window.

Figure 7. Press Exit to End to End the Call

12

Operations Guide 930463C CyberData Corporation

Product Overview

Button under Exit in the phone window

Starting a Push-to-Talk Session from an IP Phone (Detailed)

10. The person at the phone must then press the button under the word Exit in the phone window
again to return to the Home screen.

Figure 8. Press Exit Again to Return to the Home Screen

13

Operations Guide 930463C CyberData Corporation