This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
The IP Endpoint Company
CyberData Corporation930468AOperations Guide
Page 3
Revision Information
Revision 930468A, which corresponds to firmware version 6.4.0, was released on November 13,
2012.
Operations Guide930468ACyberData Corporation
Page 4
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be install ed by a licensed electr ician
according to all local electric al and building codes .
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely atta ched to
the fl o o r /wall in accordance with the installation instruct io n s.
CyberData Corporation930468AOperations Guide
Page 5
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
General Alert
This pictor al alert indicates a potentially hazardous situation. Thi s alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictor al alert indicates the Earth grounding connection point.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and Caution,
the specific hazard type, and pictorial alert icons.
CyberData Corporation930468AOperations Guide
Page 6
Abbreviations and Terms
Abbreviation or TermDefinition
A-lawA standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVPAudio Video Profile
Cat 5TIA/EIA-568-B Category 5
DHCPDynamic Host Configuration Protocol
LANLocal Area Network
LEDLight Emitting Diode
MbpsMegabits per Second.
NTPNetwork Time Protocol
PBXPrivate Branch Exchange
PoEPower over Ethernet (as per IEEE 802.3af standard)
RTFMReset Test Function Management
SIPSession Initiated Protocol
u-lawA companding algorithm, primarily used in the digital telecommunication
UCUnified Communications
VoIPVoice over Internet Protocol
CyberData Corporation930468AOperations Guide
Page 7
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product ..............................................................................................................1
1.3 Product Features .....................................................................................................................................2
2.1 Parts List ................................................................................................................................................10
C.4.1 Warranty & RMA Returns within the United States ...........................................................81
C.4.2 Warranty & RMA Returns Outside of the United States ....................................................81
C.4.3 Spare in the Air Policy .............................................................................................................81
C.4.4 Return and Restocking Policy ................................................................................................82
Operations Guide930468ACyberData Corporation
Page 8
C.4.5 Warranty and RMA Returns Page .........................................................................................82
Index83
Operations Guide930468ACyberData Corporation
Page 9
1 Product Overview
GENERAL ALERT
SPEAKER,V2 PAGING,SIP PTT,
CEILING/WALL MNT,RAL9002,RoHS
011180A / 021037D
WWW.CYBERDATA.NET
180000001
Model number
The CyberData SIP-enabled V2 Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice-over-IP
(VoIP) public address loudspeaker that easily connects into existing local area networks with a
single CAT5 cable connection. The speaker is compatible with most SIP-based IP PBX. In a non-SIP
environment, the speaker is capable of receiving broadcast audio via multicast. Its small footprint
and low height allows the speaker to be discretely mounted almost anywhere.
NotePrior to installation, create a plan for the locations of your speakers.
General Alert
Consult local building and electrical code requirements prior to installation.
1.1 How to Identify This Product
1
To identify the VoIP V2 Speaker, look for a model number label similar to the one shown
in Figure 1-1. The model number on the label should be one of the following:
• 011180, RAL 9002, Gray White, Standard Color
• 011181, RAL 9003, Signal White, Optional Color
Figure 1-1. Model Number Label
Operations Guide930468ACyberData Corporation
Page 10
1.2 Installation
802.3af Compliant Ethernet Switch
IP Phone
12 34 56
IP Talkback IP PBX ServerIP SpeakerRemote Call Button
Speaker
• SIP (RFC 3261) compatible
• Web-based configuration
• Web-based firmware upgradeable
• Autoprovisioning support
• Small footprint
• High efficiency speaker driver
• PoE 802.3af Enabled (Powered-overEthernet)
• Network and external speaker volume
control
• Peer-to-peer capability
• User-uploadable ring and alert tones
• Auto detect for CyberData Clock kit
• Nightringer
•Buffered page
Figure 1-2 illustrates a typical configurations for the VoIP V2 Speaker.
See the following sections for other installation options:
• Section 2.2.1.3, "Running the Talkback Speaker with Auxiliary Power"
• Section 2.2.2.2, "Talkback Speaker with an External Device"
• Section 2.2.2.3, "Talkback Speaker with Auxiliary Speaker Connection"
• Section 2.2.2.4, "Talkback Speaker with Line Out"
Figure 1-2. Typical Installation
Product Overview
Installation
2
1.3 Product Features
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1.4 Supported Protocols
The V2 Speaker supports:
•SIP
•Multicast
• HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of
speaker operations.
•DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• HTTP TCP Post auto-updating event notification in XML format
•TFTP Client
Facilitates hosting for the configuration file for Autoprovisioning.
•Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
Product Overview
Supported Protocols
3
1.5 Supported SIP Servers
The following link contains information on how to configure the speaker for the supported SIP
servers:
Power Input (J1)PoE 802.3af (as per IEEE 802.3af standard from a UL-listed, LPS-rated limited power source)
44-57 VDC (48 VDC nominal) at 350mA
4
or Auxiliary Power Inputa
(Terminal Block J10)
Payload typesG711, A-law and µ-law
Regulatory complianceFCC Class B, CE
Warranty2 years limited
Dimensions9” x 2.4”
Weight2.8 lbs./shipping weight of 3.8 lbs.
Part number011180, RAL 9002, Gray White, Standard Color
12 VDC at 1A (from a UL-listed, LPS-rated power supply)
(1.3 kg/shipping weight of 1.7 kg)
011181, RAL 9003, Signal White, Optional Color
a.Auxiliary power input for use when PoE power is not available. 12 VDC @ 1A. Do not use auxiliary power input
when speaker J1 is connected to a PoE power source.
Operations Guide930468ACyberData Corporation
Page 13
1.7 Optional Connections (J9 and J10)
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
*Auxiliary power input for use
when PoE power is not available.
12 VDC @ 1A.
Relay contacts rated at
30 VDC @ 1A.
Auxiliary 8-Ohm speaker
connection (not to be used
when the Clock is connected.
Audio line - level output to
external audio amplifier.
2v P-P into 10k Ohms.
*Do not use auxiliary power input when speaker J1 is connected to a PoE power source.
Function
FunctionJ10 ConnectionsJ9 Connections
BUTTON LED (-)
BUTTON LED (+)
BTN SENSE
9.0 [229]
3.0 [75]
Dimensions are in Inches [Millimeter]
Figure 1-3. Optional Connections (J9 and J10)
Product Overview
Optional Connections (J9 and J10)
5
1.8 Dimensions
Figure 1-4 shows the dimensions for the V2 Speaker.
Figure 1-4. Dimensions
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1.9 Push-To-Talk Speaker Modes
IP Phone
Ta l k ba c k
Speaker
Push the Call Button
Talkback Speaker makes a
call or dials a SIP extension.
Phone user dials the
Talkback Speaker.
OR
Push the Call Button
1.9.1 Normal Mode
•In Normal Mode, a person can use the Remote Call Button and the Talkback Speaker to call an
IP phone or a phone user can call the talkback speaker. See
Figure 1-5. Normal Mode
Figure 1-5.
Product Overview
Push-To-Talk Speaker Modes
6
• Push the Call Button to make a call or dial the SIP extension. See Figure 1-6.
Figure 1-6. Push the Call Button to Make a Call
Operations Guide930468ACyberData Corporation
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Product Overview
Hold down the Call Button
while talking
Release the Call Button
while listening
Push-To-Talk Speaker Modes
• To talk to someone on the other end, the person at the V2 Speaker, must hold down the Call
Button while they are talking to the person on the other end. See
Figure 1-7.
Figure 1-7. Hold Down the C a ll Button While Talking
• To listen to someone talking on the other end, the person at the V2 Speaker must release the Call
Button. See
Figure 1-8.
7
Figure 1-8. Release the Call Button While Listening
Operations Guide930468ACyberData Corporation
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1.9.2 Monitor Mode
IP Phone
Ta l k ba c k
Speaker
Sound, noise, or
activity near the
V2 Speaker
Dial the pre-programmed
Monitor Extension
•In Monitor Mode, the person on the phone can listen to any activity that is occurring near the
Push-to-Talk Speaker. See
• The Call Button is not used during Monitor Mode.
• Monitor Mode is controlled by the phone instead of the Push-to-Talk Speaker.
• To initiate the Monitor Mode, someone on a phone must dial the pre-programmed Monitor Extension. See
Figure 1-9.
Figure 1-9. Monitor Mode
Figure 1-10.
Product Overview
Push-To-Talk Speaker Modes
8
Figure 1-10. Dial the Monitor Extensio n
Operations Guide930468ACyberData Corporation
Page 17
Product Overview
Talking and listening
modes are controlled by
the phone keypad
Push-To-Talk Speaker Modes
•In Monitor Mode, the "talking mode" and the "listening mode" are controlled by one of the pre-
programmed buttons on the phone keypad. Therefore, if someone is in the "listening mode,"
they must press a pre-programmed keypad button to enter the "talking mode." Conversely, if
someone is in the "talking mode," they must press a pre-programmed keypad button to enter
the "listening mode."
Figure 1-11. Talking and Listening Modes are Controlled by the Phone Keypad
9
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2 Installing the VoIP V2 Speaker
2.1 Parts List
Ta bl e 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall
mounting.
NoteThe installation template for the Talkback Speaker is located on the Installation Quick
Reference Guide that is included in the packaging with each speaker.
Table 2-1. Parts
QuantityPart NameIllustration
1Talkback Speaker Assembly
1Installation Quick Reference Guide
10
1Speaker Mounting Accessory Kit
(Part #070054A)
1Remote Call Button Accessory Kit
(Part #071011A)
Operations Guide930468ACyberData Corporation
Page 19
2.2 Device Configuration
Set up and configure each speaker before you mount it.
CyberData delivers each speaker with the following factory default values:
Table 2-2. Factory Network Default Settings—Default of Network
ParameterFactory Default Setting
IP AddressingDHCP
IP Address
Web Access Usernameadmin
Web Access Passwordadmin
Subnet Mask
Default Gateway
a
a
a
a. Default if there is not a DHCP server present.
10.10.10.10
255.0.0.0
10.0.0.1
Installing the VoIP V2 Speaker
11
Operations Guide930468ACyberData Corporation
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2.2.1 Connect Power to the Speaker
802.3af Compliant PoE Switch
Cat 5 Ethernet cable
VoIP V2 Speaker
Figure 2-1 through Figure 2-3 illustrates how to connect power to the VoIP V2 Speaker.
2.2.1.1 Push-to-Talk V2 Speaker to a 802.3af Compliant PoE Switch
Figure 2-1 illustrates how to connect the VoIP V2 Speaker to a 802.3af compliant PoE switch via a Cat
5 Ethernet cable.
Figure 2-1. Push-to-Talk V2 Speaker to a 802.3af Compliant PoE Switch
Installing the VoIP V2 Speaker
Connect Power to the Speaker
12
Operations Guide930468ACyberData Corporation
Page 21
Installing the VoIP V2 Speaker
PoE Injector (Part #010867A)
Non PoE Switch
VoIP V2 Speaker
Cat 5 Ethernet cable
Connect Power to the Speaker
2.2.1.2 Push-to-Talk V2 Speaker (with PoE Injector) to a 802.3af Compliant PoE Switch
In Figure 2-2, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.
Figure 2-2. Push-to-Talk V2 Speaker (with PoE Injector) to a Non PoE Switch
13
Operations Guide930468ACyberData Corporation
Page 22
2.2.1.3 Running the Talkback Speaker with Auxiliary Power
GENERAL ALERT
GND
AC adaptor
+12 VDC @ 1 Amps
(UL-listed, LPS-rated)
+12 VDC
Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
BTN SENSE
BUTTON LED (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
In Figure 2-3, the power for the Talkback Speaker can either come from an 802.3af Network
connection or from an external source.
Caution
Operational Note: Do not connect an auxiliary power supply when the Talkback
Speaker is connected to a PoE power source through J1. Improper operation or
equipment damage m ay occur.
Figure 2-3. Running the V2 Speaker with Auxiliary Power
Installing the VoIP V2 Speaker
Connect Power to the Speaker
14
Operations Guide930468ACyberData Corporation
Page 23
2.2.2 Installation Options
AUX SPEAKE R (-)
AUX SPEAKE R (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (+)
RELAY NO
RELA Y COM
AUX POW E R (- )
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
Speaker
Back View
BTN SENSE
BUTTON LED (-)
This section shows various installation options for the Talkback Speaker.
2.2.2.1 Running the Talkback Speaker with a Remote Call Button
In Figure 2-3, the VoIP Remote Call Button enables calls to the SIP Talkback Speaker that can be
initiated or answered from a remotely-mounted switch. When enabled through the web interface, if
the Remote Call Button is pressed, the speaker would initiate a SIP call to a predetermined
extension.
When the SIP Talkback Speaker is called from a remote phone and Auto-Answer is not enabled
within the unit’s Web interface, the LED on the Remote Button will blink. The call will be answered
when the button is pressed.
Figure 2-4. Running the V2 Speaker with a Remote Call Button
Installing the VoIP V2 Speaker
Installation Options
15
Operations Guide930468ACyberData Corporation
Page 24
2.2.2.2 Talkback Speaker with an External Device
Alert Strobe
High PIV Ultrafast
Switching Diode
Output Contacts
AC or DC-rated
depending upon
controlled device
requirements
DC Power Supply
(Max. 30 VDC @ 1A)
Solid State or
Mechanical Relay
AC or DC
Power Source as
required by an
external device
IN
OUT
External device
such as an electric
door strike or strobe
light
Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
BTN SENSE
BUTTON LED (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX PO W ER (+)
(+12VDC @ 1A)
J10
J9
In Figure 2-5, when the Talkback Speaker is called from a remote phone, the relay on the speaker can
be programmed to drive an external device such as an alert strobe. This external device may also be
addressed from a separate Unified Communication (UC) server.
Figure 2-5. Talkback Speaker with an External Device
Installing the VoIP V2 Speaker
Installation Options
16
Operations Guide930468ACyberData Corporation
Page 25
2.2.2.3 Talkback Speaker with Auxiliary Speaker Connection
GENERAL ALERT
8 Ohm Auxiliary Speaker
High-purity copper
16-gauge wire and
a maximum length
of 20 feet
Speaker
(Part #011120, RAL 9002)
*When using the second speaker connection,
the analog volume control needs to be disabled.
*Because of the limitations of PoE power,
when running the V2 Speaker with a second auxiliary
speaker, the analog or digital volume level setting
must not exceed a setting of 6.
(Part #011121, RAL 9003)
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
BTN SENSE
BUTTON LED (+)
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
GENERAL ALERT
In Figure 2-6, the Talkback Speaker supports an amplified audio output for a second analog speaker.
While the total speaker wattage is the same, by connecting a low cost analog speaker, additional
coverage can be realized.
Caution
Operational Note: Be cause of the limitat ions of PoE power, when running the
Talkback Speaker with a second auxiliary speaker, the analog or digit al volume
level setting must not exceed a setting of 6.
Figure 2-6. Talkback Speaker with Auxiliary Speaker Connection
Installing the VoIP V2 Speaker
Installation Options
17
Operations Guide930468ACyberData Corporation
Caution
Operational Note: You must not use the Talkback Speaker in combination with
both a Clock Kit and an auxiliary speaker. The V2 Speaker may only be used
separately with an auxiliary speake r or used separately with a Cloc k Kit. See
Figure 2-7, "Clock Kit with Extr a Speaker Connection is NOT ALLOWED."
Page 26
Installing the VoIP V2 Speaker
8 Ohm Analog Speaker
16 gauge wire and
a maximum length
of 20 feet
(CD Part Number 011072)
NOT ALLOWED
VoIP Clock Kit (Wall Mount Version)
Installation Options
Figure 2-7. Clock Kit with Extra Speaker Connection is NOT ALLOWED.
18
Operations Guide930468ACyberData Corporation
Page 27
2.2.2.4 Talkback Speaker with Line Out
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
BTN SENSE
BUTTON LED (+)
RELA Y NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
Office area in Factory
Factory Floor
Amplifier
Line Out:
Output Signal Amplitudes 2.0 VPP maximum
Output Level +2dBm nominal
Total Harmonic Distortion 0.5% maximum
Output Impedance 10k ohm
Speaker
In Figure 2-8, for areas that require more speaker volume, the Talkback Speaker can be connected
directly to an auxiliary amplifier to drive additional horns or speakers. This is done through the lineout connection.
Figure 2-8. Talkback Speaker with Line Out
Installing the VoIP V2 Speaker
Installation Options
19
Operations Guide930468ACyberData Corporation
Page 28
Installing the VoIP V2 Speaker
Speaker
Status
(Green)
Network
Link/Activity
(Yellow)
Confirm that the Speaker is Operational and Linked to the Network
2.2.3 Confirm that the Speaker is Operational and Linked to the Network
After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face
confirm that the speaker is operational and linked to the network.
Figure 2-9. Status and Activity LEDs
20
2.2.3.1 Status LED
After supplying power to the speaker:
1. The green power/status LED and the yellow network LED comes on immediately.
2. After about 23 seconds with a static IP address (or 27 seconds if the board is set to use DHCP),
the green LED will blink twice to indicate that the board is fully booted. The speaker will beep
at this time if the
Beep on Initialization option is enabled on the Device Configuration Page
(seeSection 2.3.3, "Configure the Device Parameters").
NoteIf the board is set to use DHCP and there is not a DHCP server available on the network, it
will try 12 times with a three second delay between tries and eventually fall back to the
programmed static IP address (by default 10.10.10.10). This process will take approximately
80 seconds.
NoteThe front power/status LED will remain solid on during operation.
2.2.3.2 Link LED
•The Link LED is illuminated when the network link to the speaker is established.
•The Link LED blinks to indicate network traffic.
Operations Guide930468ACyberData Corporation
Page 29
2.2.4 Confirm the IP Address and Test the Audio
RTFM button
2.2.4.1 Reset Test Function Management (RTFM) Button
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) button (
speaker’s IP Address and test that the audio is working.
NoteUsing the RTFM button will lock the digital volume level to 4 and disable the analog
volume control dial.
Figure 2-10) on the speaker face to announce and confirm the
Figure 2-10. RTFM Button
Installing the VoIP V2 Speaker
Confirm the IP Address and Test the Audio
21
To announce a speaker’s current IP address, press and release the RTFM button within a five second
window.
NoteThe speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
NotePressing and holding the RTFM button for longer than five seconds will restore the speaker
to the factory default settings.
Operations Guide930468ACyberData Corporation
Page 30
2.2.5 Adjust the Volume
Volume control dial
To adjust the speaker volume, turn the Vo l u m e control dial (Figure 2-11) on the speaker face.
NoteThe Talkback Speaker has two volume controls: Internal (web-based) and External (volume
knob). The external volume control can be disabled from the web interface by selecting
Digital Volume Control on the Device Configuration Page (see Section 2.3.3, "Configure
the Device Parameters").
Figure 2-11. Volume Control
Installing the VoIP V2 Speaker
Adjust the Volume
Use
22
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Page 31
2.2.6 How to Set the Factory Default Settings
RTFM button
2.2.6.1 RTFM Button
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) button (
Figure 2-12) on the speaker face to set the factory default settings.
Figure 2-12. RTFM Button
Installing the VoIP V2 Speaker
How to Set the Factory Default Settings
23
To set the factory default settings:
1. Press and hold the RTFM button for more than five seconds.
2. The speaker announces that it is restoring the factory default settings.
NoteThe speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
Operations Guide930468ACyberData Corporation
Page 32
2.3 Configure the Speaker Parameters
To configure the speaker online, use a standard web browser.
Configure each speaker and verify its operation before you mount it. When you are ready to mount a
speaker, refer to
All speakers are initially configured with the default IP settings indicated in Ta bl e 2-3:
NoteWhen configuring more than one speaker, attach the speakers to the network and configure
one at a time to avoid IP address conflicts
ParameterFactory Default Setting
IP AddressingDHCP
IP Address
Web Access Usernameadmin
Web Access Passwordadmin
Subnet Mask
Default Gateway
Appendix A, "Mounting the Speaker" for instructions.
Table 2-3. Factory Network Default Settings—Default of Network
a
a
a
10.10.10.10
255.0.0.0
10.0.0.1
Installing the VoIP V2 Speaker
How to Set the Factory Default Settings
24
a. Default if there is not a DHCP server present.
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Page 33
2.3.1 Talkback Speaker Web Page Navigation
Ta bl e 2-4 shows the navigation buttons that you will see on every Talkback Speaker web page.
Table 2-4. V2 Paging Amplifier Web Page Navigation
Web Page ItemDescription
Link to the Home page.
Link to the Device Configuration page.
Link to the Networking page.
Link to go to the SIP Configuration page.
Link to go to the Nightringer page.
Installing the VoIP V2 Speaker
Talkback Speaker Web Page Navigation
25
Link to the Multicast Configuration page.
Link to the Audio Configuration page.
Link to the Clock Configuration page.
Link to the Event Configuration page.
Link to the Autoprovisioning Configuration page.
Link to the Update Firmware page.
a
a.This page is used only i f the Cyb erData Clo ck Kit (part number 011023 [wal l-mounted version]
or 011024 [flush-mounted version]) is installed.
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2.3.2 Log in to the Configuration Home Page
1. Open your browser to the Talkback Speaker IP address.
NoteIf the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
NoteMake sure that the PC is on the same IP network as the Talkback Speaker.
NoteYou may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available at the following website address:
2. On the SIP Configuration page, you may enter values for the parameters indicated in Tab le 2-8.
Table 2-8. SIP Configuration Parameters
Web Page ItemDescription
Primary SIP ServerShows the current status of the Primary SIP Server.
Backup Server 1Shows the current status of Backup Server 1.
Backup Server 2Shows the current status of Backup Server 2.
Monitor SIP ServerShows the current status of the Monitor SIP Server.
Monitor Server 1Shows the current status of Monitor Server 1.
Monitor Server 2Shows the current status of Monitor Server 2.
Enable SIP OperationEnables or disables SIP operation.
SIP Settings
Primary SIP ServerUse this field to set the address (in dotted decimal notation or as
a canonical name) for the Primary SIP Server. This field can
accept canonical names of up to 255 characters in length.
Primary SIP User IDType the SIP User ID for the Primary SIP Server
(up to 64 alphanumeric characters).
36
Primary Auth IDType the Authenticate ID for the Primary SIP Server
(up to 64 alphanumeric characters).
Primary Auth PasswordType the Authenticate Password for the Primary SIP Server
(up to 64 alphanumeric characters).
Primary Monitor User IDType the Monitor User ID for the Primary SIP Server
(up to 64 alphanumeric characters).
Primary Monitor Auth IDType the Monitor Authenticate ID for the Primary SIP Server
(up to 64 alphanumeric characters).
Primary Monitor Auth PasswordType the Monitor Authenticate Password for the Primary SIP
Server (up to 64 alphanumeric characters).
Backup SIP Server 1
Backup SIP Server 2
• If all of the Primary SIP Server and Backup SIP Server fields
are populated, the device will attempt to stay registered with all
three servers all of the time. You can leave the Backup SIP Server 1 and Backup SIP Server 2 fields blank if they are not
needed.
• In the event of a registration failure on the Primary SIP Server,
the device will use the next highest priority server for outbound
calls (Backup SIP Server 1). If Backup SIP Server 1 fails, the
device will use Backup SIP Server 2.
• If a higher priority SIP Server comes back online, the device
will switch back to this server.
Backup SIP User ID 1
Backup SIP User ID 2
Type the SIP User ID for the Backup SIP Server
(up to 64 alphanumeric characters).
Backup SIP Auth ID 1
Backup SIP Auth ID 2
Backup SIP Auth Password 1
Backup SIP Auth Password 2
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Type the SIP Authenticate ID for the Backup SIP Server
(up to 64 alphanumeric characters).
Type the SIP Authenticate Password for the Backup SIP
Server (up to 64 alphanumeric characters).
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
3. After changing the parameters, click on the Save button.
2.3.5.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)
On the SIP Configuration Page (continued), dial out extensions support the addition of comma
delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause
three seconds after a call is first established with a remote device. Subsequent commas will pause for
2 seconds. A pause of one second will be sent after each numerical digit.
Table 2-9. Examples of Dial-Out Extension Strings
Extension StringResulting Action
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302Dial out extension 302 and establish a call
302,2Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone '2'
302,25,,,4,,1Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF
tone 4, wait 4 seconds, send out DTMF tone 1
NoteThe maximum number of total characters in the dial-out field is 64.
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2.3.6 Configure the Night Ringer Parameters
1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-18.
Figure 2-18. Nightringer Configuration Setup
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2. On the Nightringer Configuration page, enter values for the parameters indicated
in Tabl e 2-10.
Table 2-10. Nightringer Configuration Parameters
Web Page ItemDescription
Enable NightringerWhen the nightringer is enabled, the ceiling speaker will
attempt to register a second extension with the SIP server.
Any calls made to this extension will play a ringtone.
Nightringer Settings
SIP ServerType the SIP server represented as either a numeric IP
address in dotted decimal notation.
User IDType the User ID (up to 64 alphanumeric characters).
Authenticate IDTy pe the Authenticate ID (up to 64 alphanumeric
characters).
Authenticate PasswordType the Authenticate Password (up to 64 alphanumeric
characters).
Re-registration Interval (in seconds)*Type the SIP Registration lease time in minutes (default is
60 minutes) (8 character limit). Re-registration Interval (in
seconds)*
40
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
3. After changing the parameters, click on the Save button.
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2.3.7 Configure the Multicast Parameters
1. Click on the Multicast Configuration button to open the Multicast Configuration page. See
Figure 2-19.
Figure 2-19. Multicast Configuration Setup
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2. On the Multicast Configuration page, enter values for the parameters indicated in Tab le 2-11.
Table 2-11. Multicast Configuration Parameters
Web Page ItemDescription
Enable Multicast OperationEnables or disables multicast operation.
Device Settings
PriorityIndicates the priority for the multicast group. Priority 9 is the
highest (emergency streams). 0 is the lowest (background
music). See
details.
AddressEnter the multicast IP Address for this multicast group (15
character limit).
Port (range can be from 2000 to 65535)Enter the port number for this multicast group (5 character
limit).
Note: The multicast ports have to be even values. The
webpage will enforce this restriction.
Multicast Group NameAssign a descriptive name for this multicast group (25
character limit).
Section 2.3.7.1, "Assigning Priority" for more
42
BufferedWhen buffering is enabled for a multicast stream, it will store
3. After changing the parameters, click on the Save button.
2.3.7.1 Assigning Priority
When playing multicast streams, audio on different streams will preempt each other according to
their priority in the list. An audio stream with a higher priority will interrupt a stream with a lower
priority.
If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will
interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams
with priority 5 through 9.
During priority 9 multicast streams, the analog volume control is bypassed and the volume level is
set to maximum.
any audio received on this socket to memory and play it back
when the stream is stopped or the buffer is full.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
ringback tones, and nightring tones are all prioritized.
Ringtones and
Nightringtones
Ringtones all play at the same priority level. This means that it is possible to have a nightring tone
and a normal ringtone playing at the same time.
The maximum ringtone duration is 2 MB or about four minutes of ulaw audio.
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Lengthy Pages
Buffered Audio
Concerning how lengthy pages are handled (where someone puts the phone down for 15 minutes),
after the 2MB limit is reached, further data will be thrown away while the audio file is played back.
When the file is done playing, it will stop throwing away input and begin buffering data for another
four minutes.
Therefore, with the buffered mode enabled on a stream playing background music, you will hear the
following sequence of events:
1. Four minutes of silence.
2. Music from 0:00 through 4:00.
3. Four minutes of silence.
4. Music from 8:00 through 12:00 and so on.
When the speaker is playing back buffered audio and this buffered audio is interrupted by a higher
priority stream, once the higher priority streams is finished, the speaker will restart the lower
priority stream from the beginning.
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2.3.8 Configure the Audio Parameters
Click the Audio Config button to open the Audio Configuration page. See Figure 2-20 and Figure
2-21. The Audio Configuration page is used to add custom audio to the board. User uploaded audio
will take precedence over the audio files shipped with the Intercom.
Figure 2-20. Audio Configuration Page
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Figure 2-21. Audio Configuration Page (continued)
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Installing the VoIP V2 Speaker
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On the Audio Configuration page, enter values for the parameters indicated in Ta bl e 2-12.
NoteEach entry on the Audio Configuration page replaces one of the stock audio files on the
board. When the input box displays the word default, the Talkback Speaker is using the
stock audio file. If that file is replaced with a user file, it will display the uploaded filename.
Table 2-12. Audio Configuration Parameters
Web Page ItemDescription
Audio Files
0-9The name of the audio configuration option is the same as the spoken audio that
plays on the board (24 character limit).
'0' corresponds to the spoken word “zero.”
'1' corresponds to the spoken word “one.”
'2' corresponds to the spoken word “two.”
'3' corresponds to the spoken word “three.”
'4' corresponds to the spoken word “four.”
'5' corresponds to the spoken word “five.”
'6' corresponds to the spoken word “six.”
'7' corresponds to the spoken word “seven.”
'8' corresponds to the spoken word “eight.”
'9' corresponds to the spoken word “nine.”
46
DotCorresponds to the spoken word “dot.” (24 character limit)
AudiotestCorresponds to the message “This is the CyberData IP speaker test message...”
(24 character limit)
PagetoneCorresponds to a simple tone used for beep on initialization and beep on page
(24 character limit).
TalkWhile in Monitor Mode, the person at the phone will hear the word “talk” when they
are switching from the “listening mode” to the “talking mode.”
ListenWhile in Monitor Mode, the person at the phone will hear the word “listen” when
they are switching from the “talking mode” to the “listening mode.”
Your IP Address isCorresponds to the message “Your IP address is...” (24 character limit).
RebootingCorresponds to the spoken word “Rebooting” (24 character limit).
Restoring defaultCorresponds to the message “Restoring default” (24 character limit).
Ringback ToneThis is the ringback tone that plays when calling a remote extension
(24 character limit).
Ring ToneThis is the tone that plays when set to ring when receiving a call
(24 character limit).
Night RingSpecifies the ringtone for nightring. By default this parameter uses the same audio
file that is selected for the Ring Tone parameter.
The Browse button will allow you to navigate to and select an audio file.
The Delete button will delete any user uploaded audio and restore the stock audio
file.
The Save button will download a new user audio file to the board once you've
selected the file by using the Browse button. The Save button will delete any pre-
existing user-uploaded audio files.
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2.3.8.1 User-created Audio Files
User created audio files should be saved in the following format:
You can use the free utility Audacity to convert audio files into this format. See Figure 2-22 through
Figure 2-24.
Figure 2-22. Audacity 1
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Figure 2-23. Audacity 2
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When you export an audio file with Audacity, save the output as:
WAV (Microsoft) signed 16 bit PCM
● WAV (Microsoft) signed 16 bit PCM.
Figure 2-24. WAV (Microsoft) signed 16 bit PCM
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Configure the NTP Server and Clock Parameters
2.3.9 Configure the NTP Server and Clock Parameters
Click the Clock Config button to open the NTP Server and Clock Configuration page.
See Figure 2-25.
NoteThe Clock Configuration page is always visible. If a clock is not installed, the Clock Status
will indicate NOT INSTALLED. Otherwise it shows INSTALLED.
Figure 2-25. NTP Server and Clock Configuration P age
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Ta bl e 2-13 shows the web page items on the NTP Server and Clock Configuration page.
Table 2-13. NTP Server and Clock Configuration
Web Page ItemDescription
Clock StatusDisplays the current clock status.
Clock FirmwareDisplays the current clock firmware version.
NTP Settings
NTP ServerAllows you to select the NTP server (64 character limit).
Posix Time Zone StringSee Section 2.3.9.1, "Time Zone Strings"
(43 character limit).
Set Time with External NTP Server on bootWhen selected, the time is set with an exter nal NTP
server when the speaker restarts.
Periodically update with time serverWhen selected, the time is periodically updated with a
time server.
Time update period (in hours)Allows you to select the time updated period (in hours)
(4 character limit).
Allows you to set the time from the NTP server.
51
Clock Settings
Clock Brightness (0-14)Allows you to select the clock brightness level (0-14)
(2 character limit)
Use Ambient Light SensorEnables or disables the ambient light sensor.
Clock Colon TypeAllows you to select the clock colon type (Off, On, or
Blink)
Clock Time FormatAllows you to select the clock format (12 or 24 hour)
Current Time
Current Time in 24 hour format (HHMMSS)Allows you to input the current time in the 24 hour format.
(6 character limit)
Click on this button to set the clock after entering the
current time.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
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2.3.9.1 Time Zone Strings
The posix time zone string tells the internal date and time utilities how to handle daylight savings
time for different time zones.
Time ZoneTime Zone String
US Pacific timePST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Mountain timeMST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Eastern TimeEST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00
Phoenix Arizona
US Central TimeCST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
a.Phoenix, Ari zona does not use daylight sa vings time.
Ta bl e 2-15 shows a breakdown of the parts that constitute the following time zone string:
● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
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52
Tab le 2-14 shows some common strings.
Table 2-14. Common Time Zone Strings
a
MST7
Table 2-15. Time Zone String Parts
Time Zone String
Meaning
Part
CST6CDTThe time zone offset from GMT and three character identifiers for the time zone.
CSTCentral Standard Time
6The (hour) offset from GMT/UTC
CDTCentral Daylight Time
M3.2.0/2:00:00The date and time when daylight savings begins.
M3The third month (March)
.2The 2nd occurrence of the day (next item) in the month
.0 Sunday
/2:00:00Time of day to change
M11.1.0/2:00:00The date and time when daylight savings ends.
M11The eleventh month (November)
.1The 1st occurrence of the day (next item) in the month
.0 Sunday
/2:00:00 Time of day to change
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PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
Three or four character time zone identifier at the beginning of the time zone string.
The identifier can be any three or four letter or number combination chosen by the user.
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53
Time Zone String
Examples
Time Zone Identifier
Ta bl e 2-16 has some more examples of time zone strings.
Table 2-16. Time Zone String Examples
Time ZoneTime Zone String
a
Tokyo
Berlin
b
IST-9
CET-1MET,M3.5.0/1:00,M10.5.0/1:00
a.Tokyo does not us e da ylight savings time.
b.For Berlin, daylight savings time starts on the last Sunday in March at
01:00 UTC, and ends on the last S unday in October at 01:00 UTC, and is one
hour ahead of UTC.
A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is
needed at the beginning of the posix time zone string to properly set the time. However, the specific
letters or numbers used for the time zone identifier are not important and can be any three or four
letter or number combination that is chosen by the user. However, the time zone identifier cannot be
blank.
Figure 2-26. Three or Four Character Time Zone Identifier
World GMT Table
You can also use the following URL when a certain time zone applies daylight savings time:
http://www.timeanddate.com/time/dst/2011.html
Ta bl e 2-17 has information about the GMT time in various time zones.
Table 2-17. World GMT Table
Time ZoneCity or Area Zone Crosses
GMT-12Eniwetok
GMT-11Samoa
GMT-10Hawaii
GMT-9Alaska
GMT-8PST, Pacific US
GMT-7MST, Mountain US
GMT-6CST, Central US
GMT-5EST, Eastern US
GMT-4Atlantic, Canada
GMT-3Brazilia, Buenos Aries
GMT-2Mid-Atlantic
GMT-1Cape Verdes
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Table 2-17. World GMT Table (continued)
Time ZoneCity or Area Zone Crosses
GMTGreenwich Mean Time, Dublin
GMT+1Berlin, Rome
GMT+2Israel, Cairo
GMT+3Moscow, Kuwait
GMT+4Abu Dhabi, Muscat
GMT+5Islamabad, Karachi
GMT+6Almaty, Dhaka
GMT+7Bangkok, Jakarta
GMT+8Hong Kong, Beijing
GMT+9Tokyo, O s a ka
GMT+10Sydney, Melbourne, Guam
GMT+11Magadan, Soloman Is.
GMT+12Fiji, Wellington, Auckland
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2.3.10 Configure the Event Parameters
Click the Event Config button to open the Event Configuration page (Figure 2-27). The Event
Configuration page specifies a remote server that can be used to receive HTTP POST events when
actions take place on the board.
Figure 2-27. Event Configuration Page
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Ta bl e 2-18 shows the web page items on the Event Configuration page.
Table 2-18. Event Configuration
Web Page ItemDescription
Enable Event GenerationWhen selected, Event Generation is enabled.
Remote Event Server
Remote Event Server IPType the Remote Event Server IP address.
(64 character limit)
Remote Event Server PortType the Remote Event Server port number.
(8 character limit)
Remote Event Server URLType the Remote Event Server URL.
(127 character limit)
Events
Enable Button EventsWhen selected, Button Events are enabled.
Enable Call Active EventsWhen selected, Call Active Events are enabled.
Enable Call Terminated EventsWhen selected, Call Terminated Events are enabled.
56
Enable Monitor Call Active EventsWhen selected, Monitor Call Active Events are enabled.
Enable Relay Activated EventsWhen selected, Relay Activated Events are enabled.
Enable Relay Deactivated EventsWhen selected, Relay Deactivated Events are enabled.
Enable Ring EventsWhen selected, Ring Events are enabled.
Enable Night Ring EventsWhen selected, there is a notification when the speaker
receives a night ring.
Enable Multicast Start EventsWhen selected, Multicast Start Events are enabled.
Enable Multicast Stop EventsWhen selected, Multicast Stop Events are enabled.
Enable Power On EventsWhen selected, Power On Events are enabled.
Enable 60 Second Heartbeat EventsWhen selected, 60 Second Heartbeat Events are enabled.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Test Event button to test an event.
Click on the Reboot button to reboot the system.
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2.3.10.1 Example Packets for Events
The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).
NoteThe XML is URL-encoded before transmission so the following examples are not completely
Get Autoprovisioning from DHCPSee Section 2.3.11.1, "Autoprovisioning".
Autoprovisioning Server (IP Address) See Section 2.3.11.1, "Autoprovisioning" (15 character limit).
61
Autoprovisioning Autoupdate
(in minutes)
Type the desired time (in minutes) that you want the
Autoprovisioning feature to update (6 character limit).
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
3. After changing the parameters, click the Save button.
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2.3.11.1 Autoprovisioning
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62
Enable
Autoprovisioning
Option
Networking
Get
Autoprovisioning
from DHCP
With autoprovisioning enabled, the board will get its configuration from a remote TFTP server on
startup or periodically on a scheduled delay. Autoprovisioned values will override values stored in
on-board memory and will be visible on the web page. The board gets its autoprovisioning
information from an XML-formatted file hosted from a TFTP server. CyberData will provide a
template for this XML file and the user can modify it for their own use.
To use autoprovisioning, create a copy of the autoprovisioning template with the desired settings
and name this file with the mac address of the device to configure (for example:
0020f7350058.config). Put this file into your TFTP server directory and manually set the TFTP server
address on the board.
It is not necessary to set every option found in the autoprovisioning template. As long as the XML is
valid, the file can contain any subset. Options not autoprovisioned will default to the values stored
in the on board memory. For example if you only wanted to modify the device name, the following
would be a valid autoprovisioning file:
The board will only apply networking settings or firmware upgrades after a reboot.
When this option is checked, the device will automatically fetch its autoprovisioning server address
from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-servername) or OPTION 66. If both options are set, the device will use OPTION 150.
Refer to the documentation of your DHCP server for setting up OPTION 150.
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To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both
option 66 and 150), here's an example dhcpd.conf:
# dhcpd.conf
#
# Configuration file for ISC dhcpd (see 'man dhcpd.conf')
#
ddns-update-style ad-hoc;
Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an
address manually.
If Autoprovisioning is enabled and the Autoprovisioning Autoupdate value is something other
than 0 minutes, a service is started on startup that will wait the configured number of minutes and
then try to re-download its autoprovisioning file. It will compare its previously autoprovisioned file
with this new file and if there are differences, it will reboot the board.
An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three
minutes, and the web page will be unresponsive during this time.
The 'FirmwareVersion' value in the xml file must match the version stored in the 'FirmwareFile'.
If these values are mismatched, the board can get stuck in a loop where it goes through the
following sequence of actions:
1. The board downloads and writes a new firmware file.
2. After the next reboot, the board recognizes that the firmware version does not match.
3. The board downloads and writes the firmware file again.
CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is
stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the
board boot as it normally does.
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64
Autoprovisioned
Audio Files
Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.
The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).
Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio Configuration page or by changing the
autoprovisioning file with “default” set as the file name.
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GENERAL ALERT
Upgrade the Firmware and Reboot the Talkback Speaker
2.3.12 Upgrade the Firmware and Reboot the Talkback Speaker
2.3.12.1 Upgrade the Firmware
Caution
When upgrading to firmware version 6.x.x from version 5.x.x or earlier, your
device config uration settings will be lost because the way that the device stores
the configuration settings is different in version 6.x.x.
To upload the firmware from your computer:
1. Retrieve the latest Talkback Speaker firmware from the VoIP V2 Speaker Downloads page at:
2. Unzip the Talkback Speaker version file. This file may contain the following:
•Firmware file
•Release notes
65
3. Log in to the Talkback Speaker home page as instructed in Section 2.3.2, "Log in to the
Configuration Home Page".
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4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-29.
Figure 2-29. Upgrade Firmware P a ge
66
5. Click Browse, and then navigate to the location of the Talkback Speaker firmware file.
6. Click Submit.
NoteThis starts the upload process. Once the Talkback Speaker has uploaded the file, the
Uploading Firmware countdown page appears, indicating that the firmware is being
written to flash. The Talkback Speaker will automatically reboot when the upload is
complete. When the countdown finishes, the Upgrade Firmware page will refresh. The
uploaded firmware filename should be displayed in the system configuration (indicating
successful upload and reboot).
NoteThe way that the integrity of the configuration file is validated has changed. There is no
problem with updating the firmware but if you downgrade (or downgrade, make some
changes, and then upgrade again) the device may think that the configuration is corrupt
and restore defaults.
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Ta bl e 2-20 shows the web page items on the Upgrade Firmware page.
Table 2-20. Upgrade Firmware Parameters
Web Page ItemDescription
File Upload
Firmware VersionFirmware Version
Please specify a fileRefer to the Browse button description.
Use the Browse button to navigate to the location of the
Intercom firmware file that you want to upload.
Click on the Submit button to automatically upload the
selected firmware and reboot the system.
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2.3.12.2 Reboot the Talkback Speaker
Reboot
To reboot a Talkback Speaker,
1. Log in to the Home Page as instructed in Section 2.3.2, "Log in to the Configuration Home
Page". See Figure 2-30.
Upgrade the Firmware and Reboot the Talkback Speaker
Figure 2-30. Home Page
Installing the VoIP V2 Speaker
68
2. Click the Reboot button. See Figure 2-30.
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Installing the VoIP V2 Speaker
Upgrade the Firmware and Reboot the Talkback Speaker
3. A normal restart will occur and you will see the following Reboot page.
Figure 2-31. Reboot Page
69
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Installing the VoIP V2 Speaker
Command Interface Post Commands
2.4 Command Interface
Some functions on the device can be activated using simple POST commands to the web interface.
The examples in
commands to the device should work.
2.4.1 Command Interface Post Commands
NoteThese commands require an authenticated session (a valid username and password to
O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_nightring=yes"
Trigger the Door Sensor Test (Sensor Config page)wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data
"doortest=yes"
Trigger the Intrusion Sensor Test (Sensor Config page)wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data
"intrusiontest=yes"
74
a.Type and ente r all of each http POST command on one line.
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Appendix A: Mounting the Speaker
A.1 Mount the Speaker
Before you mount the speaker, make sure that you have received all the parts for each speaker. Refer
Tab le A-1 and Tab le A-2.
to
Table A-1. Drop Ceiling Mounting C omponents (Part of the Accessory Kit)
QuantityPart NameIllustration
3#8 Nylon Thumb Nuts
3#8 Fender Washers
75
38-32 x 1 1/4" Mounting Screws
Table A-2. Drywall Mounting Components (Part of the Accessory Kit)
QuantityPart NameIllustration
3Plastic Ribbed Anchors
3#8 Sheet Metal Screws
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*Ceiling Tile or Dry Wall
VoIP V2 Speaker
Assembly
#8 Fender Washer (3x)
#8 Nylon Thumb Nut (3x)
#6 Screw (3x)
Dry Wall Mounting Kit
Template
Plastic Ribberd Anchor (3x)
Dry Wall Mounting Kit
#8-32x1 1/4" (3X)
Ceiling Mounting Screw
*Optional Reinforcement Mount
P/N: 010991A (Sold Seperately)
76
Mount the Speaker
To mount the speaker:
1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure A-1). This
template is located on the back page of the Installation Quick Reference Guide that is delivered
with each speaker.
Figure A-1. VoIP Speaker Assembly
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Mount the Speaker
2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.3, "Confirm that the Speaker is
Operational and Linked to the Network" explains how the Link and Status LEDs work.
3. At this point:
•For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its
screw holes align with those you prepared.
•For drywall mounting, place the three PLASTIC RIBBED ANCHORS in the holes you
prepared, and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw
holes in the assembly with the anchors.
4. To fasten the speaker:
•For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON
THUMB NUTS, and #8 FENDER WASHERS to secure the speaker.
NoteFor weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number
010991A).
•For drywall mounting, use the three #8 SHEET METAL SCREWS to secure the speaker.
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Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Autoprovisioning requires a TFTP server for hosting the configuration file.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
in.tftpd -l -s /tftpboot/your_directory_name
78
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download at:
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation by going to the following URL:
When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail within the warranty period, CyberData will
repair or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of
the product will be assessed. Repairs that are in warranty but are damaged by improper
modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData,
both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for
repaired products shipped back to the customer by CyberData, will be paid by CyberData.
CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.
C.4.1 Warranty & RMA Returns within the United States
81
Warranty
If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to be
returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package should
be sent to the following address:
CyberData Corporation
3 Justin Court.
Monterey, CA 93940
Attn: RMA "xxxxxx"
C.4.2 Warranty & RMA Returns Outside of the United States
If you purchased your equipment through an authorized international distributor or reseller, please
contact them directly for product repairs.
C.4.3 Spare in the Air Policy
CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States
and Canada. More information about the Spare in the Air policy is available at the following web
address:
For our authorized distributors and resellers, please refer to your CyberData Service Agreement for
information on our return guidelines and procedures.
For End Users, please contact the company that you purchased your equipment from for their
return policy.
C.4.5 Warranty and RMA Returns Page
The most recent warranty and RMA information is available at the CyberData Warranty and RMA
Returns Page at the following web address:
backup SIP server 1 36
backup SIP server 2 36
backup SIP servers, SIP server
backups 36
buffered audio 43
C
changing
the web access password 29
clock configuration 50, 51
clock configuration page 50
clock status 50
command interface 70
commands 70
configurable parameters 28, 30, 33
configuration
clock 50
default IP settings 24
device 11
NTP Server 50
SIP 34
using Web interface 24
configuration home page 27
configuration page
configurable parameters 30
confirming IP address 21, 23
contact information 80
contact information for CyberData 80
Current Network Settings 33
current network settings 33
CyberData contact information 80
D
default
gateway 11, 24
IP address 11, 24
subnet mask 11, 24
username and password 11, 24
web login username and password 27
default gateway 11, 24, 33
default IP settings 24
default login address 26
device configuration 11, 29
changing for web configuration access 29
DHCP IP addressing 33
dial out extension strings 38
dimensions 4, 5
discovery utility program 26
DNS server 33
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84
door sensor 46
downgrading (may restore factory defaults) 66
drop ceiling mounting of speaker 77
drywall mounting of speaker 77
DTMF tones 38
DTMF tones (using rfc2833) 38
E
enable night ring events 50, 56
Ethernet cable 77
ethernet port baud rate 4
event configuration
enable night ring events 56
expiration time for SIP server lease 37, 40
F
factory default settings
how to set 23
features 2
firmware
downgrading (may restore factory defaults) 66
where to get the latest firmware 65
firmware upgrade parameters 67
L
lease, SIP server expiration time 37, 40
lengthy pages 42
link LED 77
Linux, setting up a TFTP server on 78
local SIP port 37
log in address 26
M
MGROUP
MGROUP Name 42
monitor mode 8
monitor SIP
user ID 36
monitor SIP configuration parameters
monitor user ID, SIP 36
monitor SIP server
monitor user ID for login 36
password for login 36
monitor user ID
for SIP server login 36
mounting a speaker 75
multicast configuration 41
Multicast IP Address 42
G
GMT table 53
GMT time 53
H
home page 27
http POST command 70
I
identifier names (PST, EDT, IST, MUT) 53
identifying your product 1
illustration of speaker mounting process 75
installation, typical speaker system 2
IP address 11, 24, 33
IP addressing 33
default
IP addressing setting 11, 24
N
navigation (web page) 25
navigation table 25
network link activity, verifying 20
nightring tones 42
nightringer settings 40
normal mode 6
NTP server 51
NTP Server configuration 50
O
overview 1
P
pages (lengthy) 42
parts
#8 fender washers 75
#8 nylon thumb nuts 75
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85
#8 sheet metal screws 75
8-32 x 1 1/4" mounting screws 75
plastic ribbed anchors 75
password
for monitor SIP server login 36
for SIP server login 36
login 27
restoring the default 11, 24
plastic ribbed anchors 75, 77
port
local SIP 37
remote SIP 37
POST command 70
power input (J1) 4
power requirement 4
power, connecting to speaker 12
priority
assigning 42
product
configuring 24
mounting 75
parts list 10
product features 2
product overview 1
product features 2
product specifications 4
product specifications 4
R
reboot 67, 68
remote SIP port 37
Reset Test Function Management (RTFM) button 21, 23
restoring the factory default settings 23
return and restocking policy 82
ringtones 42
lengthy pages 42
RMA returned materials authorization 80
RMA status 80
RTFM button 21, 23
S
SIP configuration parameters 36
outbound proxy 37
registration and expiration, SIP server lease 37, 40
unregister on reboot 37
user ID, SIP 36
SIP registration 37
SIP remote SIP port 37
SIP server 36
password for login 36
unregister from 37
user ID for login 36
SIP settings 36, 37
Spare in the Air Policy 81
speaker configuration
default IP settings 24
speaker configuration page
configurable parameters 28, 33
speaker operations, verifying 29
static IP addressing 33
status LED 77
Stored Network Settings 33
subnet mask 11, 24, 33
T
tech support 80
technical support, contact information 80
template for speaker and screw holes 76
testing audio 21, 23
TFTP server 78
time zone string examples 53
time zone strings 52
typical system installation 2
U
user ID
for SIP server login 36
username
changing for web configuration access 29
default for web configuration access 27
restoring the default 11, 24
sales 80
server address, SIP 36
service 80
SIP
enable SIP operation 36
local SIP port 37
user ID 36
SIP configuration 34
SIP Server 36
Operations Guide930468ACyberData Corporation
V
verifying
network link and activity 20
power on to speaker 20
speaker operations 29
VoIP speaker assembly 77
volume boost 30
Page 94
volume, adjusting 23
W
warranty 81
warranty & RMA returns outside of the United States 81
warranty & RMA returns within the United States 81
warranty and RMA returns page 82
warranty policy at CyberData 81
web access password 11, 24
web access username 11 , 24
web configuration log in address 26
web page
navigation 25
web page navigation 25
web-based speaker configuration 24
weight 4
wget, free unix utility 70
Windows, setting up a TFTP server on 78
86
Operations Guide930468ACyberData Corporation
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