CyberData 11103, 011102, 11102 Operation Manual

The IP Endpoint Company

VoIP Singlewire-enabled
Ceiling Speaker



Operations Guide

011102*, RAL 9002, Gray White, Standard

011103, RAL 9003, Signal White, Optional

*Replaces the 011065 number.

Part Number

Document Part #930320F

for Firmware Version 2.0.9

CyberData Corporation

2555 Garden Road

Monterey, CA 93940

[phone]

VoIP Singlewire-enabled Ceiling Speaker Operations Guide 930320F

Technical Support 


The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php



Phone: [phone], Ext. 333
Email: [e-mail]
Fax: [phone]
Company and product information is at www.cyberdata.net.

Part #
011102*, RAL 9002, Gray White, Standard
011103, RAL 9003, Signal White, Optional
*Replaces the 011065 number.

COPYRIGHT NOTICE:
© 2013, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.

The IP Endpoint Company

CyberData Corporation 930320F Operations Guide

Revision History

Revision 930320F, released on July 15, 2013, corresponds to firmware version 2.0.9, and has the
following changes:

•Adds the Disable Volume Control Dial setting in Figure 2-13, "Home Page".

• Updates Figure 2-13, "Home Page".

• Updates Table 2-5, "Home Page Overview".

•Adds Section 2.3.3, "Configure the Clock Parameters".

• Updates Figure 2-16, "Upgrade Firmware Page".

• Updates Figure 2-17, "Reboot Button"

CyberData Corporation 930320F Operations Guide

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

Warning

Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.

CyberData Corporation 930320F Operations Guide

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and Caution,
the specific hazard type, and pictorial alert icons.

CyberData Corporation 930320F Operations Guide

Abbreviations and Terms

Abbreviation or Term Definition

A-law A standard companding algorithm, used in European digital

communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.

AVP Audio Video Profile

Cat 5 TIA/EIA-568-B Category 5

DHCP Dynamic Host Configuration Protocol

LAN Local Area Network

LED Light Emitting Diode

Mbps Megabytes per Second.

NTP Network Time Protocol

PBX Private Branch Exchange

PoE Power over Ethernet (as per IEEE 802.3af standard)

RTP Real-time Transport Protocol

RTFM Reset Test Function Management

SIP Session Initiated Protocol

Talkback Two-way communication enabled

TFTP Trivial File Transfer Protocol

u-law A companding algorithm, primarily used in the digital telecommunication

UC Unified Communications

VoIP Voice over Internet Protocol

CyberData Corporation 930320F Operations Guide

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product ..............................................................................................................2

1.2 Installation ...............................................................................................................................................3

1.3 Product Features .....................................................................................................................................3

1.4 Supported Protocols ..............................................................................................................................4

1.5 Product Specifications ...........................................................................................................................4

1.6 Dimensions .............................................................................................................................................5

Chapter 2 Installing the Singlewire-enabled Speaker 6

2.1 Parts List ..................................................................................................................................................6

2.2 Set Up and Test the Speaker .................................................................................................................7

2.3 Configure the Speaker Parameters ...................................................................................................16

2.4 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later .....................28

i

2.2.1 Connect Power to the Speaker ..................................................................................................7

2.2.2 Installation Options ..................................................................................................................10

2.2.3 Confirm that the Speaker is Operational and Linked to the Network .............................12

2.2.4 Confirm the IP Address, Test the Audio, and Check the Volume .....................................13

2.2.5 Adjust the Volume ....................................................................................................................14

2.2.6 How to Set the Factory Default Settings ................................................................................15

2.3.1 Singlewire-enabled Speaker Web Page Navigation .............................................................17

2.3.2 Log in to the Configuration Home Page ................................................................................18

2.3.3 Configure the Clock Parameters .............................................................................................20

2.3.4 Updating the Firmware ............................................................................................................25

2.3.5 Reboot the Singlewire-enabled Speaker ................................................................................27

Appendix A Mounting the Speaker 34

A.1 Mount the Speaker .............................................................................................................................34

Appendix B Setting up a TFTP Server 37

B.1 Set up a TFTP Server ...........................................................................................................................37

B.1.1 In a LINUX Environment ........................................................................................................37

B.1.2 In a Windows Environment ...................................................................................................37

Appendix C Troubleshooting/Technical Support 38

C.1 Frequently Asked Questions (FAQ) .................................................................................................38

C.2 Documentation ....................................................................................................................................38

C.3 Contact Information ............................................................................................................................39

C.4 Warranty ...............................................................................................................................................39

C.4.1 Warranty & RMA Returns within the United States ...........................................................40

C.4.2 Warranty & RMA Returns Outside of the United States ....................................................40

C.4.3 Spare in the Air Policy .............................................................................................................40

C.4.4 Return and Restocking Policy ................................................................................................40

C.4.5 Warranty and RMA Returns Page .........................................................................................40

Index 41

Operations Guide 930320F CyberData Corporation

1 Product Overview

GENERAL ALERT

The CyberData Singlewire-enabled Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice-over­IP (VoIP) public address loudspeaker that easily connects into existing local area networks with a
single CAT5 cable connection. The speaker is compatible with Singlewire's InformaCast software. Its
small footprint and low height allows the speaker to be discretely mounted almost anywhere.

1

Note The version

Note Prior

to installation, create a plan for the locations of your speakers.

of InformaCast needs to be 4.0 or higher.

General Alert

Consult local building and electrical code requirements prior to installation.

Operations Guide 930320F CyberData Corporation

1.1 How to Identify This Product

SPEAKER,V2,VoIP INDOOR PAGING,

CEILING/WALL MNT,SINGLEWIRE

011102B / 021037J

Model number

WWW.CYBERDATA.NET

102000001

To identify the VoIP Singlewire-enabled Ceiling Speaker, look for a model number label similar to
the one shown in

• 011102*, RAL 9002, Gray White, Standard Color

• 011103, RAL 9003, Signal White, Optional Color

*Replaces 011065.

Figure 1-1. The model number on the label should be one of the following:

Figure 1-1. Model Number Label

Product Overview

How to Identify This Product

2

Operations Guide 930320F CyberData Corporation

1.2 Installation

●

Web-based firmware upgradeable

●

Small footprint

●

High efficiency speaker driver

●

PoE 802.3af Enabled (Powered-over­Ethernet)

●

Network and external speaker volume
control

●

Auto detect for CyberData Clock kit

802.3af Compliant Ethernet Switch

Clock Kit

IP Phone InformaCast Server

12 34 56

Speaker

Speaker

Figure 1-2 illustrates a typical configurations for the Singlewire-enabled Speaker.

Figure 1-2. Typical Installation

Product Overview

Installation

3

See the following sections for other installation

● Section 2.2.1.3, "Running the Singlewire-enabled Speaker with Auxiliary Power"

● Section 2.2.2.1, "Singlewire-enabled Speaker with Extra Speaker Connection"

● Section 2.2.2.2, "Singlewire-enabled Speaker with Line Out"

1.3 Product Features

options:

Operations Guide 930320F CyberData Corporation

1.4 Supported Protocols

The Singlewire-enabled Speaker supports:

•Multicast

• DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• InformaCast Version 4.0 and greater

• TFTP Client

Facilitates Web-based firmware upgrades of the latest speaker capabilities.

•RTP

•Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms

Product Overview

Supported Protocols

4

1.5 Product Specifications

Category Specification

Sensitivity 96dB/1W/1M S.P. Level

Output 10 Watts Peak Power

Operating temperature -30 to 55 C (-22 to 131 F)

Port baud rate 10/100 Mbps

Protocol Singlewire InformaCast 4.0 and higher

Power Input PoE 802.3af (as per IEEE 802.3af standard from a UL listed power source)

Payload types G711, A-law and µ-law

Regulatory compliance FCC Class B, CE

Warranty 2 years limited

Dimensions 9” x 2.4”

Weight 2.8 lbs./shipping weight of 3.8 lbs.

(1.3 kg/shipping weight of 1.7 kg)

Part number 011102

Operations Guide 930320F CyberData Corporation

1.6 Dimensions

9.0 [229]

3.0 [75]
Dimensions are in Inches [Millimeter]

Figure 1-3 shows the dimensions for the Singlewire-enabled Speaker.

Figure 1-3. Dimensions

Product Overview

Dimensions

5

Operations Guide 930320F CyberData Corporation

2 Installing the Singlewire-enabled Speaker

2.1 Parts List

Ta bl e 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall

mounting.

6

Note The

Quantity Part Name Illustration

1 Singlewire-enabled Speaker Assembly

1 Installation Quick Reference Guide

1 Speaker Mounting Accessory Kit

installation template for the Singlewire-enabled Speaker is located on the

Quick Reference Guide

art #070054A)

(P

that is included in the packaging with each speaker.

Table 2-1. Parts

Installation

Operations Guide 930320F CyberData Corporation

2.2 Set Up and Test the Speaker

802.3af Switch Class “0”

Cat 5 Ethernet cable

Speaker

Installing the Singlewire-enabled Speaker

Set Up and Test the Speaker

7

Set up and configure each speaker

before

CyberData delivers each speaker with the following factory default values:

Table 2-2. Factory Network Default Settings—Default of Network

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

a

a

a

a. Default if there is not a DHCP server present.

2.2.1 Connect Power to the Speaker

Figure 2-4 through Figure 2-6 illustrates how to connect power to the Singlewire-enabled Speaker.

you mount it.

10.10.10.10

255.0.0.0

10.0.0.1

2.2.1.1 Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch

Figure 2-4 illustrates how to connect the Singlewire-enabled Speaker to a 802.3af compliant PoE

switch via a Cat 5 Ethernet cable.

Figure 2-4. Singlewire-enabled Speaker to a 802.3af Compliant PoE Switc

h

Operations Guide 930320F CyberData Corporation

Installing the Singlewire-enabled Speaker

PoE Injector (Part #010867A)

Non PoE Switch

Speaker

Cat 5 Ethernet cable

Set Up and Test the Speaker

2.2.1.2 Singlewire-enabled Speaker (with PoE Injector) to a 802.3af Compliant PoE
Switch

In Figure 2-5, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.

Figure 2-5. Singlewire-enabled Speaker Speaker (with PoE Injector) to a Non PoE Switch

8

Operations Guide 930320F CyberData Corporation