The IP Endpoint Company
VoIP Singlewire-enabled
Ceiling Speaker
Operations Guide
011102*, RAL 9002, Gray White, Standard
011103, RAL 9003, Signal White, Optional
*Replaces the 011065 number.
Part Number
Document Part #930320F
for Firmware Version 2.0.9
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601
VoIP Singlewire-enabled Ceiling Speaker Operations Guide 930320F
Technical Support
The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.php
Phone: (831) 373-2601, Ext. 333
Email: support@cyberdata.net
Fax: (831) 373-4193
Company and product information is at www.cyberdata.net.
Part #
011102*, RAL 9002, Gray White, Standard
011103, RAL 9003, Signal White, Optional
*Replaces the 011065 number.
COPYRIGHT NOTICE:
© 2013, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
The IP Endpoint Company
CyberData Corporation 930320F Operations Guide
Revision History
Revision 930320F, released on July 15, 2013, corresponds to firmware version 2.0.9, and has the
following changes:
•Adds the Disable Volume Control Dial setting in Figure 2-13, "Home Page".
• Updates Figure 2-13, "Home Page".
• Updates Table 2-5, "Home Page Overview".
•Adds Section 2.3.3, "Configure the Clock Parameters".
• Updates Figure 2-16, "Upgrade Firmware Page".
• Updates Figure 2-17, "Reboot Button"
CyberData Corporation 930320F Operations Guide
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
CyberData Corporation 930320F Operations Guide
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and Caution,
the specific hazard type, and pictorial alert icons.
CyberData Corporation 930320F Operations Guide
Abbreviations and Terms
Abbreviation or Term Definition
A-law A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP Audio Video Profile
Cat 5 TIA/EIA-568-B Category 5
DHCP Dynamic Host Configuration Protocol
LAN Local Area Network
LED Light Emitting Diode
Mbps Megabytes per Second.
NTP Network Time Protocol
PBX Private Branch Exchange
PoE Power over Ethernet (as per IEEE 802.3af standard)
RTP Real-time Transport Protocol
RTFM Reset Test Function Management
SIP Session Initiated Protocol
Talkback Two-way communication enabled
TFTP Trivial File Transfer Protocol
u-law A companding algorithm, primarily used in the digital telecommunication
UC Unified Communications
VoIP Voice over Internet Protocol
CyberData Corporation 930320F Operations Guide
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product ..............................................................................................................2
1.2 Installation ...............................................................................................................................................3
1.3 Product Features .....................................................................................................................................3
1.4 Supported Protocols ..............................................................................................................................4
1.5 Product Specifications ...........................................................................................................................4
1.6 Dimensions .............................................................................................................................................5
Chapter 2 Installing the Singlewire-enabled Speaker 6
2.1 Parts List ..................................................................................................................................................6
2.2 Set Up and Test the Speaker .................................................................................................................7
2.3 Configure the Speaker Parameters ...................................................................................................16
2.4 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later .....................28
i
2.2.1 Connect Power to the Speaker ..................................................................................................7
2.2.2 Installation Options ..................................................................................................................10
2.2.3 Confirm that the Speaker is Operational and Linked to the Network .............................12
2.2.4 Confirm the IP Address, Test the Audio, and Check the Volume .....................................13
2.2.5 Adjust the Volume ....................................................................................................................14
2.2.6 How to Set the Factory Default Settings ................................................................................15
2.3.1 Singlewire-enabled Speaker Web Page Navigation .............................................................17
2.3.2 Log in to the Configuration Home Page ................................................................................18
2.3.3 Configure the Clock Parameters .............................................................................................20
2.3.4 Updating the Firmware ............................................................................................................25
2.3.5 Reboot the Singlewire-enabled Speaker ................................................................................27
Appendix A Mounting the Speaker 34
A.1 Mount the Speaker .............................................................................................................................34
Appendix B Setting up a TFTP Server 37
B.1 Set up a TFTP Server ...........................................................................................................................37
B.1.1 In a LINUX Environment ........................................................................................................37
B.1.2 In a Windows Environment ...................................................................................................37
Appendix C Troubleshooting/Technical Support 38
C.1 Frequently Asked Questions (FAQ) .................................................................................................38
C.2 Documentation ....................................................................................................................................38
C.3 Contact Information ............................................................................................................................39
C.4 Warranty ...............................................................................................................................................39
C.4.1 Warranty & RMA Returns within the United States ...........................................................40
C.4.2 Warranty & RMA Returns Outside of the United States ....................................................40
C.4.3 Spare in the Air Policy .............................................................................................................40
C.4.4 Return and Restocking Policy ................................................................................................40
C.4.5 Warranty and RMA Returns Page .........................................................................................40
Index 41
Operations Guide 930320F CyberData Corporation
1 Product Overview
GENERAL ALERT
The CyberData Singlewire-enabled Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice-overIP (VoIP) public address loudspeaker that easily connects into existing local area networks with a
single CAT5 cable connection. The speaker is compatible with Singlewire's InformaCast software. Its
small footprint and low height allows the speaker to be discretely mounted almost anywhere.
1
Note The version
Note Prior
to installation, create a plan for the locations of your speakers.
of InformaCast needs to be 4.0 or higher.
General Alert
Consult local building and electrical code requirements prior to installation.
Operations Guide 930320F CyberData Corporation
1.1 How to Identify This Product
SPEAKER,V2,VoIP INDOOR PAGING,
CEILING/WALL MNT,SINGLEWIRE
011102B / 021037J
Model number
WWW.CYBERDATA.NET
102000001
To identify the VoIP Singlewire-enabled Ceiling Speaker, look for a model number label similar to
the one shown in
• 011102*, RAL 9002, Gray White, Standard Color
• 011103, RAL 9003, Signal White, Optional Color
*Replaces 011065.
Figure 1-1. The model number on the label should be one of the following:
Figure 1-1. Model Number Label
Product Overview
How to Identify This Product
2
Operations Guide 930320F CyberData Corporation
1.2 Installation
●
Web-based firmware upgradeable
●
Small footprint
●
High efficiency speaker driver
●
PoE 802.3af Enabled (Powered-overEthernet)
●
Network and external speaker volume
control
●
Auto detect for CyberData Clock kit
802.3af Compliant Ethernet Switch
Clock Kit
IP Phone InformaCast Server
12 34 56
Speaker
Speaker
Figure 1-2 illustrates a typical configurations for the Singlewire-enabled Speaker.
Figure 1-2. Typical Installation
Product Overview
Installation
3
See the following sections for other installation
● Section 2.2.1.3, "Running the Singlewire-enabled Speaker with Auxiliary Power"
● Section 2.2.2.1, "Singlewire-enabled Speaker with Extra Speaker Connection"
● Section 2.2.2.2, "Singlewire-enabled Speaker with Line Out"
1.3 Product Features
options:
Operations Guide 930320F CyberData Corporation
1.4 Supported Protocols
The Singlewire-enabled Speaker supports:
•Multicast
• DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• InformaCast Version 4.0 and greater
• TFTP Client
Facilitates Web-based firmware upgrades of the latest speaker capabilities.
•RTP
•Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
Product Overview
Supported Protocols
4
1.5 Product Specifications
Category Specification
Sensitivity 96dB/1W/1M S.P. Level
Output 10 Watts Peak Power
Operating temperature -30 to 55 C (-22 to 131 F)
Port baud rate 10/100 Mbps
Protocol Singlewire InformaCast 4.0 and higher
Power Input PoE 802.3af (as per IEEE 802.3af standard from a UL listed power source)
Payload types G711, A-law and µ-law
Regulatory compliance FCC Class B, CE
Warranty 2 years limited
Dimensions 9” x 2.4”
Weight 2.8 lbs./shipping weight of 3.8 lbs.
(1.3 kg/shipping weight of 1.7 kg)
Part number 011102
Operations Guide 930320F CyberData Corporation
1.6 Dimensions
9.0 [229]
3.0 [75]
Dimensions are in Inches [Millimeter]
Figure 1-3 shows the dimensions for the Singlewire-enabled Speaker.
Figure 1-3. Dimensions
Product Overview
Dimensions
5
Operations Guide 930320F CyberData Corporation
2 Installing the Singlewire-enabled Speaker
2.1 Parts List
Ta bl e 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall
mounting.
6
Note The
Quantity Part Name Illustration
1 Singlewire-enabled Speaker Assembly
1 Installation Quick Reference Guide
1 Speaker Mounting Accessory Kit
installation template for the Singlewire-enabled Speaker is located on the
Quick Reference Guide
art #070054A)
(P
that is included in the packaging with each speaker.
Table 2-1. Parts
Installation
Operations Guide 930320F CyberData Corporation
2.2 Set Up and Test the Speaker
802.3af Switch Class “0”
Cat 5 Ethernet cable
Speaker
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
7
Set up and configure each speaker
before
CyberData delivers each speaker with the following factory default values:
Table 2-2. Factory Network Default Settings—Default of Network
Parameter Factory Default Setting
IP Addressing DHCP
IP Address
Web Access Username admin
Web Access Password admin
Subnet Mask
Default Gateway
a
a
a
a. Default if there is not a DHCP server present.
2.2.1 Connect Power to the Speaker
Figure 2-4 through Figure 2-6 illustrates how to connect power to the Singlewire-enabled Speaker.
you mount it.
10.10.10.10
255.0.0.0
10.0.0.1
2.2.1.1 Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch
Figure 2-4 illustrates how to connect the Singlewire-enabled Speaker to a 802.3af compliant PoE
switch via a Cat 5 Ethernet cable.
Figure 2-4. Singlewire-enabled Speaker to a 802.3af Compliant PoE Switc
h
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
PoE Injector (Part #010867A)
Non PoE Switch
Speaker
Cat 5 Ethernet cable
Set Up and Test the Speaker
2.2.1.2 Singlewire-enabled Speaker (with PoE Injector) to a 802.3af Compliant PoE
Switch
In Figure 2-5, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.
Figure 2-5. Singlewire-enabled Speaker Speaker (with PoE Injector) to a Non PoE Switch
8
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
GND
AC adaptor
12-14 VDC @ 3 Amps
12-14 VDC
Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
LINE OUT (-)
LINE OUT (+)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
AUX POWER (-)
2.2.1.3 Running the Singlewire-enabled Speaker with Auxiliary Power
In Figure 2-6, the power for the Singlewire-enabled Speaker can either come from an 802.3af
Network connection or from an external source.
Figure 2-6. Running the V2 Speaker with Auxiliary Power
Set Up and Test the Speaker
9
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
LINE OUT (-)
LINE OUT (+)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
AUX POWER (-)
8 Ohm Analog Speaker
16 gauge wire and
a maximum length
of 20 feet
Speaker
(Part #011120, RAL 9002)
(Part #011121, RAL 9003)
2.2.2 Installation Options
Figure 2-7 through Figure 2-8 illustrates various installation options for the Singlewire-enabled
Speaker.
2.2.2.1 Singlewire-enabled Speaker with Extra Speaker Connection
In Figure 2-7, the Singlewire-enabled Speaker supports an amplified audio output for a second
analog speaker. While the total speaker wattage is the same, by connecting a low cost analog
speaker, additional coverage can be realized.
Set Up and Test the Speaker
10
Speaker Setup
When using the second speaker connection, the digital volume control needs to be set to less than
level 8 while making pages. Some adjustment of this value may be required depending on the
specific PoE switch.
Figure 2-7. Singlewire-enabled Speaker with Extra Speaker Connection
Operations Guide 930320F CyberData Corporation
2.2.2.2 Singlewire-enabled Speaker with Line Out
Office area in Factory
Factory Floor
Amplifier
Line Out:
Output Signal Amplitudes 2.0 VPP maximum
Output Level +2dBm nominal
Total Harmonic Distortion 0.5% maximum
Output Impedance 10k ohm
Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
LINE OUT (-)
LINE OUT (+)
AUX POWER (+)
(+12VDC @ 1A)
J10
J9
AUX POWER (-)
In Figure 2-8, for areas that require more speaker volume, the Singlewire-enabled Speaker can be
connected directly to an auxiliary amplifier to drive additional horns or speakers. This is done
through the line-out connection.
Figure 2-8. Singlewire-enabled Speaker with Line Out
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
11
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
Speaker
Status
(Green)
Network
Link/Activity
(Yellow)
Set Up and Test the Speaker
2.2.3 Confirm that the Speaker is Operational and Linked to the Network
After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face
confirm that the speaker is operational and linked to the network.
Figure 2-9. Status and Activity LEDs
12
2.2.3.1 Status LED
After supplying power to the speaker:
1. The green power/status LED and the yellow network LED comes on immediately.
2. After about 23 seconds with a static IP address (or 27 seconds if the board is set to use DHCP),
the green LED will blink twice to indicate that the board is fully booted.
Note If the board is set to use DHCP and there is not a DHCP server available on the network, it
will try five times with a three second delay between tries and eventually fall back to the
programmed static IP address (by default 10.10.10.10). This process will take approximately
80 seconds.
2.2.3.2 Link LED
● The Link LED is illuminated when the network link to the speaker is established.
● The Link LED blinks to indicate network traffic.
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
RTFM switch
Set Up and Test the Speaker
2.2.4 Confirm the IP Address, Test the Audio, and Check the Volume
2.2.4.1 Reset Test Function Management (RTFM) Switch
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch (
speaker’s IP Address, test that the audio is working, and check the volume.
Figure 2-10) on the speaker face to announce and confirm the
Figure 2-10. RTFM Switch
13
To announce a speaker’s current IP address:
1. Press and release the RTFM switch within a five second window.
2. When you hear the IP address announcement, check the speaker volume.
Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
Note Pressing and holding the RTFM switch for longer than five seconds will restore the speaker
to the factory default settings.
Operations Guide 930320F CyberData Corporation
2.2.5 Adjust the Volume
Volume control dial
To adjust the speaker volume, turn the Vo l u m e control dial (Figure 2-11) on the speaker face.
Note The Singlewire-enabled Speaker has two volume controls: Networked-based (as controlled
by the Singlewire protocol from InformaCast) and External (volume knob).
Installing the Singlewire-enabled Speaker
Figure 2-11. Volume Control
Set Up and Test the Speaker
14
Operations Guide 930320F CyberData Corporation
2.2.6 How to Set the Factory Default Settings
RTFM switch
2.2.6.1 RTFM Switch
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch (
Figure 2-12) on the speaker face to set the factory default settings.
Figure 2-12. RTFM Switch
Installing the Singlewire-enabled Speaker
Set Up and Test the Speaker
15
To set the factory default settings:
1. Press and hold the RTFM switch for more than five seconds.
2. The speaker announces that it is restoring the factory default settings.
Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
Operations Guide 930320F CyberData Corporation
2.3 Configure the Speaker Parameters
To configure the speaker online, use a standard web browser.
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
16
Configuration of the speaker is taken care of by the InformaCa
st server. If an InformaCast server can
not be found, the speaker will return to factory defaults as shown in Ta b le 2-3.
Table 2-3. Factory Network Default Settings—Default of Network
Parameter Factory Default Setting
IP Addressing DHCP
IP Address
Web Access Username admin
Web Access Password admin
Subnet Mask
Default Gateway
a
a
a
10.10.10.10
255.0.0.0
10.0.0.1
a. Default if there is not a DHCP server present.
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
2.3.1 Singlewire-enabled Speaker Web Page Navigation
Ta bl e 2-4 shows the navigation buttons that you will see on every Singlewire-enabled Speaker web
page.
Table 2-4. V2 Paging Amplifier Web Page Navigation
Web Page Item Description
Link to the Home page.
17
Link to the Clock Configuration page.
Link to the Update Firmware page.
a
a.This page is used only if the CyberData Clock Kit (part number 011023 [wall-mounted version]
or 011024 [flush-mounted version]) is installed.
Operations Guide 930320F CyberData Corporation
2.3.2 Log in to the Configuration Home Page
1. Open your browser to the Singlewire-enabled Speaker IP address. This can be found within the
InformaCast Server Test Menu.
Note If the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
Note Make sure that the PC is on the same IP network as the Singlewire-enabled Speaker.
2. When prompted, use the following default Web Access Username and Web Access Password
to access the Home Page (
Web Access Username: admin
Web Access Password: admin
Figure 2-13):
Figure 2-13. Home Page
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
18
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
3. On the Home Page, review the setup details and navigation buttons described in Ta bl e 2-5.
Table 2-5. Home Page Overview
19
Web Page Item
Description
Device Settings
Change Username Type in this field to change the username (25 character limit).
Change Password Type in this field to change the password (19 character limit).
Re-enter Password
Type the password again in this field to confirm the new password
(19 character limit).
Current Settings
Serial Number Shows the device serial number.
Mac Address Shows the device Mac address.
Firmware Version Shows the current firmware version.
IP Addressing Shows the current IP addressing setting (D
HCP or Static).
IP Address Shows the current IP address.
Subnet Mask Shows the current subnet mask address.
DNS Server 1 Shows the current DNS Server 1 address.
DNS Server 2 Shows the current DNS Server 2 address.
Boot Time Shows the boot time.
Current Time Shows the current time.
InformaCast Server Shows the InformaCast Server IP address.
Configuration File Shows the configuration file.
B’casts Accepted Shows the number of B’casts accepted.
B’casts Rejected Shows the number of B’casts rejected.
B’casts Rejected Shows the number of active B’casts.
RTP Packets Rx’d Shows the number of RTP packets Rx’d.
Clock Status Shows the current clock status.
Clock Firmware
Shows the current clock firmware version.
Miscellaneous Settings
Beep on Initialization Select either Yes or No to indicate if you want to hear a beep when
the unit is powered up.
Disable Volume Control Dial When selected, the volume control dial will be disabled.
Click the Save button to save your configuration settings.
Note: Y
ou need to reboot for changes to take effect.
Click on the Rebo
ot button to reboot the system.
Operations Guide 930320F CyberData Corporation
2.3.3 Configure the Clock Parameters
Click the Clock Config button to open the Clock Configuration page.
See Figure 2-14.
Note The Clock Configuration page is always visible. If a clock is not installed, the Clock Status
will indicate NOT INSTALLED. Otherwise it shows INSTALLED.
Figure 2-14. Clock Configuration Page
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
20
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
Ta bl e 2-6 shows the web page items on the Clock Configuration page.
Table 2-6. NTP Server and Clock Configuration
Web Page Item Description
Clock Status Displays the current clock status.
21
Clock Firmware
Displays the current clock firmware version.
Clock Settings
Clock Brightness (0-14) Allows you to select the clock brightness level (0-14)
(2 character limit)
Use Ambient Light Sensor Enables or disables the ambient light sensor.
Clock Colon Type Allows you to select the clock colon type (Off, On, or
Blink)
Clock Time Format Allows you to select the clock format (12 or 24 hour)
Current Time
Current Time in 24 hour format (HHMMSS) Allows you to input the current time in the 24 hour format.
(6 character limit)
Click the Sa
Note: Y
Click on the Re
ve button to save your configuration settings.
ou need to reboot for changes to take effect.
boot button to reboot the system.
Operations Guide 930320F CyberData Corporation
2.3.3.1 Time Zone Strings
The posix time zone string tells the internal date and time utilities how to handle daylight savings
time for different time zones. Ta bl e 2-7 shows some common strings.
Time Zone Time Zone String
US Pacific time PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Mountain time MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Eastern Time EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00
Phoenix Arizona
US Central Time CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
a.Phoenix, Arizona does not use daylight savings time.
Ta bl e 2-8 shows a breakdown of the parts that constitute the following time zone string:
● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
22
Table 2-7. Common Time Zone Strings
a
MST7
Table 2-8. Time Zone String Parts
Time Zone String Part Meaning
CST6CDT The time zone offset from GMT and three character identifiers for the time zone.
CST Central Standard Time
6 The (hour) offset from GMT/UTC
CDT
Central Daylight Time
M3.2.0/2:00:00 The date and time when daylight savings begins.
M3 The third month (March)
.2 The 2nd occurrence of the day (next item) in the month
.0 Sunday
/2:00:00 Time of day to change
M11.1.0/2:00:00 The date and time when daylight savings ends.
M11 The eleventh month (November)
.1 The 1st occurrence of the day (next item) in the month
.0 Sunday
/2:00:00 Time of day to change
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
Three or four character time zone identifier at the beginning of the time zone string.
The identifier can be any three or four letter or number combination chosen by the user.
Configure the Speaker Parameters
23
Time Zone String
Examples
Time Zone Identifier
Ta bl e 2-9 has some more examples of time zone strings.
Table 2-9. Time Zone String Examples
Time Zone Time Zone String
a
Tokyo
Berlin
b
IST-9
CET-1MET,M3.5.0/1:00,M10.5.0/1:00
a.Tokyo does not use daylight savings time.
b.For Berlin, daylight savings time starts on the last Sunday in March at
01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one
hour ahead of UTC.
A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is
needed at the beginning of the posix time zone string to properly set the time. However, the specific
letters or numbers used for the time zone identifier are not important and can be any three or four
letter or number combination that is chosen by the user. However, the time zone identifier cannot be
blank.
Figure 2-15. Three or Four Character T
ime Zone Identifier
World GMT Table
You can also use the following URL when a certain
time zone applies daylight savings time:
http://www.timeanddate.com/time/dst/2011.html
Ta bl e 2-10 has information about the GMT time in various time zones.
Table 2-10. World GMT Table
Time Zone City or Area Zone Crosses
GMT-12 Eniwetok
GMT-11 Samoa
GMT-10 Hawaii
GMT-9 Alaska
GMT-8 PST, Pacific US
GMT-7 MST, Mountain US
GMT-6 CST, Central US
GMT-5 EST, Eastern US
GMT-4 Atlantic, Canada
GMT-3 Brazilia, Buenos Aries
GMT-2 Mid-Atlantic
GMT-1 Cape Verdes
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
Table 2-10. World GMT Table (continued)
Time Zone City or Area Zone Crosses
GMT Greenwich Mean Time, Dublin
GMT+1 Berlin, Rome
GMT+2 Israel, Cairo
GMT+3 Moscow, Kuwait
GMT+4 Abu Dhabi, Muscat
GMT+5 Islamabad, Karachi
GMT+6 Almaty, Dhaka
GMT+7 Bangkok, Jakarta
GMT+8 Hong Kong, Beijing
GMT+9 Tokyo, Osaka
GMT+10 Sydney, Melbourne, Guam
GMT+11 Magadan, Soloman Is.
GMT+12 Fiji, Wellington, Auckland
24
Operations Guide 930320F CyberData Corporation
2.3.4 Updating the Firmware
Note Updating from firmware versions earlier than 2.0.0 require a factory reset after the update
has been completed. This is due to a change in the way that the speaker stores its
configuration file.
To update the firmware from your computer:
1. Please contact VoIP Technical Support to obtain the latest Singlewire-enabled Speaker firmware
file by submitting a contact form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.php
2. Log in to the Singlewire-enabled Speaker home page as instructed in Section 2.3.2, "Log in to the
Configuration Home Page".
Installing the Singlewire-enabled Speaker
Figure 2-16. Upgrade Firmware Page
Configure the Speaker Parameters
25
3. Select Browse, and then navigate to the location of the Singlewire-enabled Speaker firmware
file.
4. Click Submit.
Note Do not reboot the board after pressing the Submit button.
Note This starts the update process. Once the Singlewire-enabled Speaker has updated the file,
the Firmware countdown page appears, indicating that the firmware is being written to
flash. The Singlewire-enabled Speaker will automatically reboot when the upload is
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
complete. When the countdown finishes, the Upgrade Firmware page will refresh. The
uploaded firmware filename should be displayed in the system configuration (indicating
successful upload and reboot).
26
Ta bl e 2-11 shows the web page items on the U
pgrade Firmware page.
Table 2-11. Firmware Upgrade Parameters
Web Page Item
Description
File Upload
Firmware Version Shows the current firmware version.
Use the Br
owse button to navigate to the location of the
firmware file that you want to upload.
Click on the Submit button to automatically upload the selected
firmware and reboot the system.
Operations Guide 930320F CyberData Corporation
2.3.5 Reboot the Singlewire-enabled Speaker
Reboot button
To reboot a Singlewire-enabled Speaker, log in to the web page as instructed in Section 2.3.2, "Log in
to the Configuration Home Page".
1. Click the Reboot button (Figure 2-17).
Figure 2-17. Reboot Button
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
27
2. Click Reboot. A normal restart will occur and you will see the following Reboot page.
Operations Guide 930320F CyberData Corporation
Figure 2-18. Reboot Page
Installing the Singlewire-enabled Speaker
Edit IP Speakers
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
2.4 Identifying and Testing a Ceiling Speaker when Using
InformaCast 4.0 or Later
This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker
when using Singlewire's InformaCast software version 4.0 or later.
Note If you have questions or need help, please consult your InformaCast documentation and or
contact the CyberData support team.
Note CyberData's support is limited to IP endpoint functionality when used with an InformaCast
system.
To add the Singlewire-enabled Speaker to the InformaCast server:
1. Click Edit IP Speakers on the Main Screen of the Singlewire Informacast Server Web
Interface.
Figure 2-19. Main Screen of the Singlewire InformaCast Server Web Interface
28
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
View
InformaCast has detected new speakers.
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new
speakers. Click Vie w.
Figure 2-20. IP Speaker Configuration Page
29
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
Te st
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
3. The IP Speaker Configuration page will show four newly detected speakers. Click Te st .
Figure 2-21. IP Speaker Configuration Page
30
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
Test duration Te s tCancelView Speaker’s Status Page
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
4. On the Te s t IP Speaker page, Enter a number into the Test duration field.
5. Click Te s t.
6. You will hear a tone from the speaker being testing.
7. After the test, click Cancel to return to the IP Configuration page.
Figure 2-22. Test IP Speaker Page
31
Note When viewing the speaker's status page via Informacast, Informacast links to the wrong
port and path.
Informacast expects our speaker's status page to be at:
http://<ipaddr>:10004/status.
The status page is actually at:
http://<ipaddr>/ (port 80)
Therefore, if a user clicks the link to view the status page and is directed to:
http://10.10.10.10:1004/status
The user will need to edit the url in the address bar to:
http://10.10.10.10/
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
Add
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server.
Figure 2-23. IP Configuration Page
32
Operations Guide 930320F CyberData Corporation
Installing the Singlewire-enabled Speaker
Add
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
9. On the Add IP Speaker page, Fill out appropriate fields and click Add.
Figure 2-24. Add IP Speaker Page
33
Your speaker is now registered to the InformaCast server. You now can configure this device as part
of the InformaCast system setup as required.
Operations Guide 930320F CyberData Corporation
Appendix A: Mounting the Speaker
A.1 Mount the Speaker
Before you mount the speaker, make sure that you have received all the parts for each speaker. Refer
to Ta bl e A-1 and Tab le A-2.
Table A-1. Drop Ceiling Mounting Components (Part of the Accessory Kit)
Quantity Part Name Illustration
3 #8 Nylon Thumb Nuts
3 #8 Fender Washers
34
3 8-32 x 1 1/4" Mounting Screws
Table A-2. Drywall Mounting Component
Quantity Part Name Illustration
3 Plastic Ribbed Anchors
3 #8 Sheet Metal Screws
s (Part of the Accessory Kit)
Operations Guide 930320F CyberData Corporation
*Ceiling Tile or Dry Wall
VoIP V2 Speaker
Assembly
#8 Fender Washer (3x)
#8 Nylon Thumb Nut (3x)
#6 Screw (3x)
Dry Wall Mounting Kit
Template
Plastic Ribberd Anchor (3x)
Dry Wall Mounting Kit
#8-32x1 1/4" (3X)
Ceiling Mounting Screw
*Optional Reinforcement Mount
P/N: 010991A (Sold Seperately)
Speaker Assembly
Mount the Speaker
To mount the speaker:
1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure A-1). This
template is located on the back page of the
Installation Quick Reference Guide
that is delivered
with each speaker.
Figure A-1. VoIP Speaker Assembly
35
Operations Guide 930320F CyberData Corporation
Mount the Speaker
2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.3, "Confirm that the Speaker is
Operational and Linked to the Network" explains how the Link and Status LEDs work.
3. At this point:
•For
drop ceiling mounting
, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its
screw holes align with those you prepared.
•For
drywall mounting
, place the three PLASTIC RIBBED ANCHORS in the holes you
prepared, and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw
holes in the assembly with the anchors.
4. To fasten the speaker:
•For
drop ceiling mounting
, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON
THUMB NUTS, and #8 FENDER WASHERS to secure the speaker.
Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number
010991A).
•For
drywall mounting
, use the three #8 SHEET METAL SCREWS to secure the speaker.
36
Operations Guide 930320F CyberData Corporation
Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Upgrading the firmware requires a TFTP server on which you access the Web interface where you
can upload the firmware files.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
37
in.tftpd -l -s /tftpboot/your_directory_name
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download at:
http://www.cyberdata.net/support/voip/solarwinds.html
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Transmit Only.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.
Operations Guide 930320F CyberData Corporation
Appendix C: Troubleshooting/Technical
Support
C.1 Frequently Asked Questions (FAQ)
To see a list of frequently asked questions, go to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeaker/faqs.html
C.2 Documentation
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation by going to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeaker/docs.html
38
Operations Guide 930320F CyberData Corporation
C.3 Contact Information
Contact CyberData Corporation
2555 Garden Road
Monterey, CA 93940
USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales Sales 831-373-2601 Extension 334
Contact Information
39
Technical
Support
Returned
Materials
Authorization
RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Phone: 831-373-2601 Extension 333
We b: http://www.cyberdata.net/support/contactsupportvoip.php
To return the product, contact the CyberData Returned Materials Authorization (RMA) department
at:
Phone: 831-373-2601, Extension 136
Email: RMA@CyberData.net
When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside of the original shipping package. No product will be accepted for return without an
approved RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
Attention: RMA "your RMA number"
Status form at the following web address:
http://www.cyberdata.net/support/rmastatus.html
C.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail within the warranty period, CyberData will
repair or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of
the product will be assessed. Repairs that are in warranty but are damaged by improper
modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData,
both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for
repaired products shipped back to the customer by CyberData, will be paid by CyberData.
CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.
Operations Guide 930320F CyberData Corporation
C.4.1 Warranty & RMA Returns within the United States
If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to be
returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package should
be sent to the following address:
CyberData Corporation
2555 Garden Rd.
Monterey, CA 93940
Attn: RMA "xxxxxx"
C.4.2 Warranty & RMA Returns Outside of the United States
Warranty
40
If you purchased your equipment through an authorized international distributor or reseller, please
contact them directly for product repairs.
C.4.3 Spare in the Air Policy
CyberData now offers a
and Canada. More information about the
address:
http://www.cyberdata.net/support/warranty/spareintheair.html
Spare in the Air
no wait policy for warranty returns within the United States
C.4.4 Return and Restocking Policy
For our authorized distributors and resellers, please refer to your CyberData Service Agreement for
information on our return guidelines and procedures.
For End Users, please contact the company that you purchased your equipment from for their
return policy.
C.4.5 Warranty and RMA Returns Page
Spare in the Air
policy is available at the following web
The most recent warranty and RMA information is available at the CyberData Warranty and RMA
Returns Page at the following web address:
http://www.cyberdata.net/support/warranty/index.html
Operations Guide 930320F CyberData Corporation
Index
41
Symbols
#8 fender washers 34, 36
#8 nylon thumb nuts 34, 36
#8 sheet metal screws 34, 36
Numerics
8-32 x 1 1/4" mounting screws 34, 36
A
address, configuration login 18
adjusting volume 13
ambient operating temperature 4
announcing a speaker’s IP address 13, 15
audio test 13
C
default gateway 7, 16
default login address 18
device configuration 7
dimensions 4, 5
drivers 38
drop ceiling mounting of speaker 36
drywall mounting of speaker 36
E
enable night ring events 20
Ethernet cable 36
F
factory default settings
how to set 15
faqs 38
features 3
firmware upgrades 37
frequently asked questions (faqs) 38
clock configuration page 20
clock status 20
configurable parameters 19
configuration
device 7
using Web interface 16
configuration home page 18
confirming IP address 13
contact information 39
contact information for CyberData 39
CyberData contact information 39
CyberData Singlewire-enabled Speaker
overview 1
CyberData support limited to IP endpoint
functionality 28
D
default
gateway 7, 16
IP address 7, 16
subnet mask 7, 16
username and password 7, 16
web login username and password 18
G
GMT table 23
GMT time 23
H
home page 18
I
identifier names (PST, EDT, IST, MUT) 23
identifying the speaker (when using InformaCast 4.0) 28
identifying your product 2
illustration of speaker mounting process 34
InformaCast
Add IP Speaker Page 33
IP Speaker Configuration page 29
Test IP Speaker Page 31
testing and identifying a Singlewire-enabled ceiling
speaker 28
Operations Guide 930320F CyberData Corporation
42
Informacast linking to the wrong port and path 31
InformaCast needs to be 4.0 or higher 1
installation, typical speaker system 3
IP address 7, 16
IP addressing
default
IP addressing setting 7, 16
L
link LED 36
Linux, setting up a TFTP server on 37
log in address 18
M
mounting a speaker 34
N
navigation (web page) 17
navigation table 17
network link activity, verifying 12
O
output 4
overview 1
P
parts
#8 fender washers 34
#8 nylon thumb nuts 34
#8 sheet metal screws 34
8-32 x 1 1/4" mounting screws 34
plastic ribbed anchors 34
password
login 18
restoring the default 7, 16
pdf copies 38
plastic ribbed anchors 34, 36
port baud rate 4
power requirement 4
power, connecting to speaker 7
product
configuring 16
mounting 34
parts list 6
product features 3
product overview 1
product features 3
product specifications 4
product specifications 4
R
reboot 27
Reset Test Function Management (RTFM) switch 13, 15
restoring the factory default settings 15
return and restocking policy 40
RMA returned materials authorization 39
RMA status 39
RTFM switch 13, 15
S
sales 39
Second Speaker Setup 10
sensitivity 4
service 39
setting up a TFTP server 37
Singlewire Informacast Server Web Interface 28
Singlewire-enabled Ceiling Speaker
how to identify 2
Singlewire-enabled Speaker
installation 3
Singlewire-enabled Speaker (with PoE Injector) to a
802.3af Compliant PoE Switch 8
Singlewire-enabled Speaker to a 802.3af Compliant PoE
Switch 7
Singlewire-enabled Speaker with Extra Speaker
Connection 10
Singlewire-enabled Speaker with Line Out 11
Spare in the Air Policy 40
speaker configuration page
configurable parameters 19
status LED 36
subnet mask 7, 16
T
tech support 39
technical support 38
technical support, contact information 39
template for speaker and screw holes 35
testing audio 13
testing the speaker (when using InformaCast 4.0) 28
Operations Guide 930320F CyberData Corporation
TFTP server 37
time zone string examples 23
time zone strings 22
typical system installation 3
U
username
default for web configuration access 18
restoring the default 7, 16
utilities 38
V
verifying
network link and activity 12
power on to speaker 12
VoIP speaker assembly 36
volume, adjusting 13
43
W
warranty 39
warranty & RMA returns outside of the United States 40
warranty & RMA returns within the United States 40
warranty and RMA returns page 40
warranty policy at CyberData 39
web access password 7, 16
web access username 7, 16
web configuration log in address 18
web page
navigation 17
web page navigation 17
web-based speaker configuration 16
weight 4
Windows, setting up a TFTP server on 37
Operations Guide 930320F CyberData Corporation
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