CyberData 011021 Operation Manual

VoIP V2 Ceiling Speaker
Operations Guide

Part #011021

Document Part #930274B
for Firmware Version 5.0.2

CyberData Corporation

2555 Garden Road

Monterey, CA 93940

[phone]

VoIP V2 Talkback Speaker Operations Guide 930274B

Phone: [phone]
Technical Support Ext. 333
[e-mail]
Fax: [phone]
Company and product information at www.cyberdata.net

Part # 011021

COPYRIGHT NOTICE:
© 2009, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.

CyberData Corporation 930274B Operations Guide

Revision History

Revision Date Released Description of Changes

A 9/28/2009 This is the first release of the manual.

B 12/17/2009 Adds Section 2.5, "Audio Configuration Page".

Adds Section 2.7, "Event Configuration".

Adds Section 2.5.1, "User-created Audio Files".

Adds Section 2.7.1, "Example Packets for Events".

Adds Section 2.8.1, "Reboot the V2 Speaker".

Updates the following figures:

● Figure 2-15, "Home Page"

● Figure 2-16, "Device Configuration Page"

● Figure 2-17, "Network Configuration Page"

● Figure 2-18, "SIP Configuration Page"

● Figure 2-19, "SIP Configuration Page Set to Point-to-Point Mode"

● Figure 2-20, "Multicast Configuration Setup"

● Figure 2-21, "Audio Configuration Page"

● Figure 2-25, "NTP Server and Clock Configuration Page"

● Figure 2-26, "Event Configuration Page"

● Figure 2-27, "Firmware Upgrade Page"

Adds the following figures:

● Figure 2-7, "V2 Speaker with Remote Call Button"

● Figure 2-8, "V2 Speaker with Alert Strobe"

● Figure 2-9, "V2 Speaker with Extra Speaker Connection"

● Figure 2-10, "V2 Speaker with Line Out"

● Figure 2-6, "Running the V2 Speaker with Auxiliary Power"

Firmware: This revision provides information for firmware version 5.0.2.
Release notes detailing the difference between this firmware version and
earlier firmware versions is available in the firmware zip file at the V2
Speaker product page at:

http://www.cyberdata.net/support/voip/index.html

CyberData Corporation 930274B Operations Guide

Revision History (continued)

Revision Date Released Description of Changes

B 11/11/2009 Updates the following tables:

● Figure 2-1, "Parts"

● Figure 2-2, "Factory Network Default Settings—Default of

Network"

● Figure 2-3, "Factory Network Default Settings—Default of

Network"

● Figure 2-4, "Home Page Overview"

● Figure 2-5, "Device Configuration Parameters"

● Figure 2-6, "Network Configuration Parameters"

● Figure 2-7, "SIP Configuration Parameters"

● Figure 2-8, "Multicast Configuration Parameters"

● Figure 2-9, "Audio Configuration Parameters"

● Figure 2-10, "NTP Server and Clock Configuration"

● Figure 2-15, "Event Configuration"

● Figure 2-16, "Firmware Upgrade Parameters"

CyberData Corporation 930274B Operations Guide

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

Warn in g

Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.

Warn in g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.

CyberData Corporation 930274B Operations Guide

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and Caution,
the specific hazard type, and pictorial alert icons.

CyberData Corporation 930274B Operations Guide

Abbreviations and Terms

Abbreviation or Term Definition

A-law A standard companding algorithm, used in European digital

communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.

AVP Audio Video Profile

Cat 5 TIA/EIA-568-B Category 5

DHCP Dynamic Host Configuration Protocol

LAN Local Area Network

LED Light Emitting Diode

Mbps Megabytes per Second.

NTP Network Time Protocol

PBX Private Branch Exchange

PoE Power over Ethernet (as per IEEE 802.3af standard)

RTP Real-time Transport Protocol

RTFM Reset Test Function Management

SIP Session Initiated Protocol

Talkback Two-way communication enabled

TFTP Trivial File Transfer Protocol

u-law A companding algorithm, primarily used in the digital telecommunication

UC Unified Communications

VoIP Voice over Internet Protocol

CyberData Corporation 930274B Operations Guide

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product ..............................................................................................................2

1.2 Installation ...............................................................................................................................................3

1.3 Product Features .....................................................................................................................................3

1.4 Supported Protocols ..............................................................................................................................4

1.5 Supported SIP Servers ...........................................................................................................................4

1.6 Product Specifications ...........................................................................................................................5

1.7 Dimensions .............................................................................................................................................5

Chapter 2 Installing the VoIP V2 Speaker 6

2.1 Parts List ..................................................................................................................................................6

2.2 Device Configuration ............................................................................................................................7

2.3 Configure the Speaker Parameters ...................................................................................................18

2.4 Multicast Configuration ......................................................................................................................33

2.5 Audio Configuration Page ..................................................................................................................37

2.6 Configuring the NTP Server and Clock ............................................................................................42

2.7 Event Configuration ............................................................................................................................ 47

i

2.2.1 Connect Power to the Speaker .................................................................................................7

2.2.2 Installation Options ..................................................................................................................10

2.2.3 Confirm that the Speaker is Operational and Linked to the Network .............................14

2.2.4 Confirm the IP Address, Test the Audio, and Check the Volume .....................................15

2.2.5 Adjust the Volume ....................................................................................................................16

2.2.6 How to Set the Factory Default Settings ................................................................................17

2.3.1 Log in to the Configuration Home Page ................................................................................19

2.3.2 Configure the Device ................................................................................................................23

2.3.3 Configure the Network Parameters .......................................................................................27

2.3.4 Configure the SIP Parameters .................................................................................................29

2.5.1 User-created Audio Files ..........................................................................................................40

2.7.1 Example Packets for Events .....................................................................................................49

2.8.1 Reboot the V2 Speaker .............................................................................................................56

Appendix A Mounting the Speaker 57

A.1 Mount the Speaker .............................................................................................................................57

Appendix B Setting up a TFTP Server 60

B.1 Set up a TFTP Server ...........................................................................................................................60

B.1.1 In a LINUX Environment ........................................................................................................60

B.1.2 In a Windows Environment ...................................................................................................60

B.1.3 In a Solarwinds Server Environment ....................................................................................60

Appendix C Troubleshooting/Technical Support 61

C.1 Frequently Asked Questions (FAQ) .................................................................................................61

C.2 Documentation ....................................................................................................................................61

C.3 Contact Information ............................................................................................................................62

C.4 Warranty ...............................................................................................................................................62

C.4.1 Warranty & RMA Returns within the United States ...........................................................63

C.4.2 Warranty & RMA Returns Outside of the United States ....................................................63

C.4.3 Spare in the Air Policy .............................................................................................................63

C.4.4 Return and Restocking Policy ................................................................................................63

C.4.5 Warranty and RMA Returns Page .........................................................................................63

Index 64

Operations Guide 930274B CyberData Corporation

1 Product Overview

GENERAL ALERT

The CyberData SIP-enabled Talk-Back Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice­over-IP (VoIP) public address two-way loudspeaker that easily connects into existing local area
networks with a single CAT5 cable connection. The speaker is compatible with most SIP-based IP
PBX. In a non-SIP environment, the speaker is capable of broadcasting audio through multicast. Its
small footprint and low height allows the speaker to be discretely mounted almost anywhere.

The CyberData Talk-Back Speaker is an innovative addition to our portfolio of paging/notification
products. As an example, in an open-room setting, the CyberData Talk-Back Speaker with it's
adaptive full-duplex voice operation allows for clear two-way communication during event
notifications.

Note Prior to installation, create a plan for the locations of your speakers.

General Alert

Consult local building and electrical code requirements prior to installation.

1

Operations Guide 930274B CyberData Corporation

1.1 How to Identify This Product

SPEAKER,V2,VoIP INDOOR PAGING,

CEILING/WALL MOUNTED, RoHS

011021A / 021050A

Model number

WWW.CYBERDATA.NET

021000001

To identify the VoIP V2 Speaker, look for a model number label similar to the one shown
in Figure 1-1. The model number on the label should be 011021.

Figure 1-1. Model Number Label

Product Overview

How to Identify This Product

2

Operations Guide 930274B CyberData Corporation

1.2 Installation

802.3af Compliant Ethernet Switch

Clock Kit

IP Phone IP PBX Server

12 34 56

Speaker

Speaker

●

SIP (RFC 3261) compatible

●

Web-based configuration

●

Web-based firmware upgradeable

●

Autoprovisioning support

●

Small footprint

●

High efficiency speaker driver

●

PoE 802.3af Enabled (Powered-over­Ethernet)

●

Network and external speaker volume
control

●

Peer-to-peer capability

●

User-uploadable ring and alert tones

●

Auto detect for CyberData Clock kit

Figure 1-2 illustrates a typical configurations for the VoIP V2 Speaker.

See the following sections for other installation options:

● Section 2.2.1.3, "Running the V2 Speaker with Auxiliary Power"

● Section 2.2.2.1, "V2 Speaker with Remote Call Button"

● Section 2.2.2.2, "V2 Speaker with Alert Strobe"

● Section 2.2.2.3, "V2 Speaker with Extra Speaker Connection"

● Section 2.2.2.4, "V2 Speaker with Line Out"

Figure 1-2. Typical Installation

Product Overview

Installation

3

1.3 Product Features

Operations Guide 930274B CyberData Corporation

1.4 Supported Protocols

The V2 Speaker supports:

•SIP

•Multicast

• HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of
speaker operations.

•DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• HTTP TCP Post auto-updating event notification in XML format

•TFTP Client

Facilitates Web-based firmware upgrades of the latest speaker capabilities.

•RTP

•Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms

Product Overview

Supported Protocols

4

1.5 Supported SIP Servers

The following link contains information on how to configure the speaker for the supported SIP
servers:

http://www.cyberdata.net/support/server/index.html

Operations Guide 930274B CyberData Corporation

1.6 Product Specifications

9.0 [229]

3.0 [75]
Dimensions are in Inches [Millimeter]

Category Specification

Sensitivity 96dB/1W/1M S.P. Level

Output 10 Watts Peak Power

Operating temperature -30 to 55 C (-22 to 131 F)

Port baud rate 10/100 Mbps

Protocol SIP RFC 3261 Compatible

Power Input PoE 802.3af (as per IEEE 802.3af standard from a UL listed power source)

Payload types G711, A-law and µ-law

Regulatory compliance FCC Class B, CE

Warranty 2 years limited

Dimensions 9” x 2.4”

Weight 2.8 lbs./shipping weight of 3.8 lbs.

(1.3 kg/shipping weight of 1.7 kg)

Product Overview

Product Specifications

5

Part number 011021

1.7 Dimensions

Figure 1-3 shows the dimensions for the V2 Speaker.

Figure 1-3. Dimensions

Operations Guide 930274B CyberData Corporation

2 Installing the VoIP V2 Speaker

2.1 Parts List

Ta ble 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall

mounting.

Note The installation template for the V2 Speaker is located on the Installation Quick Reference

Guide that is included in the packaging with each speaker.

Table 2-1. Parts

Quantity Pa rt Na me Illustration

1 V2 Speaker Assembly

6

1 Installation Quick Reference Guide

1 Speaker Mounting Accessory Kit

(Part #070054A)

Operations Guide 930274B CyberData Corporation

2.2 Device Configuration

802.3af Compliant PoE Switch

Cat 5 Ethernet cable

Speaker

Set up and configure each speaker before you mount it.

CyberData delivers each speaker with the following factory default values:

Table 2-2. Factory Network Default Settings—Default of Network

Paramete r Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

a

a

a

a. Default if there is not a DHCP server present.

10.10.10.10

255.0.0.0

10.0.0.1

Installing the VoIP V2 Speaker

Device Configuration

7

2.2.1 Connect Power to the Speaker

Figure 2-4 through Figure 2-6 illustrates how to connect power to the VoIP V2 Speaker.

2.2.1.1 V2 Speaker to a 802.3af Compliant PoE Switch

Figure 2-4 illustrates how to connect the VoIP V2 Speaker to a 802.3af compliant PoE switch via a Cat

5 Ethernet cable.

Figure 2-4. V2 Speaker to a 802.3af Compliant PoE Switch

Operations Guide 930274B CyberData Corporation

Installing the VoIP V2 Speaker

PoE Injector (Part #010867A)

Non PoE Switch

Speaker

Cat 5 Ethernet cable

2.2.1.2 V2 Speaker (with PoE Injector) to a 802.3af Compliant PoE Switch

In Figure 2-5, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.

Figure 2-5. V2 Speaker Speaker (with PoE Injector) to a Non PoE Switch

8

Device Configuration

Operations Guide 930274B CyberData Corporation

2.2.1.3 Running the V2 Speaker with Auxiliary Power

GND

AC adaptor
12-14 VDC @ 3 Amps

12-14 VDC

Speaker

AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
BUTTON LED (-)

BUTTON-SENSE

+5 VDC

RELAY NO

RELAY COM

POWER GND

POWER IN +

(+12VDC 500mA)

J10

J9

In Figure 2-6, the power for the V2 Speaker can either come from an 802.3af Network connection or
from an external source.

Figure 2-6. Running the V2 Speaker with Auxiliary Power

Installing the VoIP V2 Speaker

Device Configuration

9

Operations Guide 930274B CyberData Corporation

2.2.2 Installation Options

Speaker

Remote Mounted Call
Button with LED Indicator

BS

+5

GND

LED

4 wire interface up to 25 feet

CD Part Number 011073

AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
BUTTON LED (-)

+5 VDC

RELAY NO

RELAY COM

POWER GND

POWER IN +

(+12VDC 500mA)

J10

J9

BUTTON-SENSE

Figure 2-7 through Figure 2-10 illustrates various installation options for the V2 Speaker.

2.2.2.1 V2 Speaker with Remote Call Button

In Figure 2-7, when you press the remote call button, the speaker will initiate a SIP call to a pre­determined extension.

When you call the Speaker from a remote phone and auto-answer is not enabled, the LED on the
remote button will blink. The call will be answered when the button is pressed.

Figure 2-7. V2 Speaker with Remote Call Button

Installing the VoIP V2 Speaker

Device Configuration

10

Operations Guide 930274B CyberData Corporation

2.2.2.2 V2 Speaker with Alert Strobe

Alert Strobe

Speaker

AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
BUTTON LED (-)

+5 VDC

RELAY NO

RELAY COM

POWER GND

POWER IN +

(+12VDC 500mA)

J10

J9

BUTTON-SENSE

In Figure 2-8, when the V2 Speaker is called from a remote phone, the relay on the speaker can be
programmed to blink and drive an Alert Strobe. This strobe may also be addressed from a separate
Unified Communication (UC) server.

Figure 2-8. V2 Speaker with Alert Strobe

Installing the VoIP V2 Speaker

Device Configuration

11

Operations Guide 930274B CyberData Corporation

2.2.2.3 V2 Speaker with Extra Speaker Connection

8 Ohm Analog Speaker

12 gauge wire and

a maximum length

of 20 feet

Speaker

(CD Part Number 011072)

AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
BUTTON LED (-)

+5 VDC

RELAY NO

RELAY COM

POWER GND

POWER IN +

(+12VDC 500mA)

J10

J9

BUTTON-SENSE

In Figure 2-9, the V2 Speaker supports an amplified audio output for a second analog speaker. While
the total speaker wattage is the same, by connecting a low cost analog speaker, additional coverage
can be realized.

Installing the VoIP V2 Speaker

Device Configuration

12

Speaker Setup

When using the second speaker connection, the analog volume control needs to be disabled (see the

Use Digital Volume Control setting on the Device Configuration Page (see Section 2.3.2,
"Configure the Device").

Figure 2-9. V2 Speaker with Extra Speaker Connection

Operations Guide 930274B CyberData Corporation

2.2.2.4 V2 Speaker with Line Out

AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
BUTTON LED (-)

+5 VDC

RELAY NO

RELAY COM

POWER GND

POWER IN +

(+12VDC 500mA)

J10

J9

BUTTON-SENSE

Office area in Factory

Factory Floor

Amplifier

Line Out:
Output Signal Amplitudes 2.0 VPP maximum
Output Level +2dBm nominal
Total Harmonic Distortion 0.5% maximum
Output Impedance 10k ohm

Speaker

In Figure 2-10, for areas that require more speaker volume, the V2 Speaker can be connected directly
to an auxiliary amplifier to drive additional horns or speakers. This is done through the line-out
connection.

Figure 2-10. V2 Speaker with Line Out

Installing the VoIP V2 Speaker

Device Configuration

13

Operations Guide 930274B CyberData Corporation

Installing the VoIP V2 Speaker

Speaker
Status
(Green)

Network
Link/Activity
(Yellow)

Device Configuration

2.2.3 Confirm that the Speaker is Operational and Linked to the Network

After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face
confirm that the speaker is operational and linked to the network.

Figure 2-11. Status and Activity LEDs

14

2.2.3.1 Status LED

After supplying power to the speaker:

1. The green power/status LED and the yellow network LED comes on immediately.

2. After about 23 seconds with a static IP address (or 27 seconds if the board is set to use DHCP),
the green LED will blink twice to indicate that the board is fully booted. The speaker will beep
at this time if the

Beep on Initialization option is enabled on the Device Configuration Page

(see Section 2.3.2, "Configure the Device").

Note If the board is set to use DHCP and there is not a DHCP server available on the network, it

will try five times with a three second delay between tries and eventually fall back to the
programmed static IP address (by default 10.10.10.10). This process will take approximately
80 seconds.

Note The front power/status LED will remain solid on during operation.

If there is a button attached to the speaker, it will come on during boot, flash in conjunction
with the power/status LED when fully booted, and then turn on or off according to the

Button Lit When Idle option on the Device Configuration Page (see Section 2.3.2,
"Configure the Device"). The button LED will flash when a call is active.

Operations Guide 930274B CyberData Corporation

Installing the VoIP V2 Speaker

RTFM switch

Device Configuration

2.2.3.2 Link LED

● The Link LED is illuminated when the network link to the speaker is established.

● The Link LED blinks to indicate network traffic.

2.2.4 Confirm the IP Address, Test the Audio, and Check the Volume

2.2.4.1 Reset Test Function Management (RTFM) Switch

When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch (
speaker’s IP Address, test that the audio is working, and check the volume.

Figure 2-12) on the speaker face to announce and confirm the

Figure 2-12. RTFM Switch

15

To announce a speaker’s current IP address:

1. Press and release the RTFM switch within a five second window.

2. When you hear the IP address announcement, check the speaker volume.

Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or

default to 10.10.10.10 if a DHCP server is not present).

Note Pressing and holding the RTFM switch for longer than five seconds will restore the speaker

to the factory default settings.

Operations Guide 930274B CyberData Corporation