Self-diagnosis
Before requesting repair
When the product does not function, check the following before requesting any type of repair.
11
Symptoms
The power button
won
'
t turn on.
The handle
switch
won
'
t work.
The handle
makes noise
and it does
not cut well.
The handle
gets hot.
The ultrasonic
wave vibrations
stopped.
Is there any remaining battery?
Turn the power button on.Is the power button off?
Continuously press the handle switch.
Was the handle switch pressed for a
moment only?
After 10 minutes of use the product automatically
turns to stand-by state, and press the
handle switch within 10 seconds for use.
After 10 minutes of use the product automatically
turns to stand-by state, and press the
handle switch within 10 seconds for use.
The device may get hot sooner and turns to
stand-by state after using less than 10 minutes
if you try cutting hard or thick materials.
Circuit protection status. Turn the power off
and tighten the screw before restarting.
Fix the blade and setscrew tight.
Clean the inner parts of blade, blade fixture,
setscrew, and the dead end of the vibrator.
The product is a light ultrasonic wave cutter.
Do not exert too much power and hold it correctly.
If the blade is not correctly fixed, the vibration
temperature can affect negatively on the
product
'
s life cycle.
Clean the inner parts of blade, blade fixture,
setscrew, and the dead end of the vibrator.
The blade is stuck.
Relax before using it again.
It
'
s a stationary state due to the high temperature.
Wait until the handle temperature cools down.
Protective function is activated. Turn the
power button off and check the setscrew
before restarting.
Is the LED light on the handle off?
Is the blade fixed?
Is the blade bent or broken?
Is the blade setscrew contaminated or
has its shape changed?
Is there any foreign substance on the
blade or at the dead end of the vibrator?
Is a designated blade being used?
Was the product used for a long time?
Is too much pressure being held on
the blade?
Is the blade and setscrew correctly
fixed?
Is the blade, setscrew, or the dead end
of the vibrator contaminated?
Is there too much pressure held on
the switch button?
Does the LED light turn on following
the buzzer sound?
Connect the charger to the back side of the
main body.
Checklist Solutions