All rights reserved. Total or partial reproduction of this manual in whatever form, whether by printed or electronic means, is forbidden. While guaranteeing that the information contained in it has been carefully checked,
CUSTOM ENGINEERING SP A and other entities utilized in the realization of this manual bear no responsibility
for how the manual is used.
Information regarding any errors found in it or suggestions on how it could be improved are appreciated. Since
products are subject to continuous check and improvement, CUSTOM ENGINEERING SPA reserves the right
to make changes in information contained in this manual without prior notifi cation.
Customer Service Department:
Email: support@custom.it
KPM216H II User Manual
Page 3
PRINTER COMPONENTS
A. KPM216H-II Front external view
1- Printing head set
2- Opening lever of head set
3- Roller cover
4- Paper exit
5- Lock/Unlock button of motorization cover
6- Motorization cover
(1)
6
NOTE
(1) :
Available in two versions: horizontal or vertical (option 0090) paper delivery
2
1
PUSH HERE
TO CLOSE
3
5
WARNING!
MOVING PARTS
4
User ManualKPM216H II
Page 4
B. KPM216H-II - Rear external view
1- Paper load
2- Paper feed guides (adjustable)
3- Status led
4- Feed key
5- Print key
6- Reset key
7- External near paper end sensor connector
8- Motorization cover
9- Printing head set
10- Opening lever of head set
11- Tilting paper holder
12- Paper ejector rollers unit
13- Roller cover
2
SX
4
3
5
9
Status
LF
6
FF
Reset
10
PAPER LOAD
11
12
13
PUSH
n
e
a
r
p
a
p
e
r
e
n
d
s
e
n
s
o
r
www.custom.biz
TWIST
TO OPEN
TO LOCK
8
1
KPM216H II User Manual
7
2
DX
Page 5
C. KPM216H-II Under view
KPM216H II-E model
1- Power supply fuse
2- Power supply connector
3- RS232 serial interface connector
4- ETHERNET connector
5- USB interface connector
EXPLANATORY NOTES USED IN THIS MANUAL .........................................................................................1
GENERAL SAFETY INFORMATION ................................................................................................................1
UNP ACKING THE PRINTER ...........................................................................................................................2
PRINTER FEATURES ......................................................................................................................................3
1.1.1 Power Supply ..................................................................................................................................1-1
1.6.1 Changing the paper roll ...................................................................................................................1-9
1.6.2 Paper load specifi cations ..............................................................................................................1-10
1.6.3 Adjusting paper width ....................................................................................................................1-11
1.6.4 Paper Jam .....................................................................................................................................1-12
1.6.5 Cleaning the printing head ............................................................................................................1-15
1.6.6 Cleaning the ejector rollers ............................................................................................................1-16
2.1 RS232 SERIAL ........................................................................................................................................2-1
A.1.1 Power Supply ................................................................................................................................. A-1
B.3.1 Position of sensors ......................................................................................................................... B-5
In addition to the Introduction which includes a description of the explanatory notes used in the manual,
general safety information, how to unpack the printer and a brief description of the printer including its basic
features, this manual is organized as follows:
Chapter 1: Contains the information required for correct printer installation and its proper use .
Chapter 2: Contains information on interface specifi cations
Chapter 3: Contains technical specifi cations of the printer
Chapter 4: Contains the character sets (fonts) used by the printer
EXPLANATORY NOTES USED IN THIS MANUAL
N.B.
Gives important information or suggestions relative to the use of the printer.
WARNING
Le informazioni contraddistinte da questo simbolo, devono essere eseguite attentamente per
non danneggiare la stampante
DANGER
Le informazioni contraddistinte da questo simbolo, devono essere eseguite attentamente per
non causare danni o lesioni all’operatore.
GENERAL SAFETY INFORMATION
Read and keep the instructions which follow.•
Follow all warnings and instructions indicated on the printer.•
Before cleaning the printer, disconnect the power supply.•
Clean the printer with a damp cloth. Do not use liquid or spray products.•
Do not operate the printer near water.•
Do not use the printer on unstable surfaces that might cause it to fall and be seriously damaged.•
Be careful when installing because this piece of equipment is suitable for mounting on concrete or other •
noncombustibile surface only (self-extinguishing grade 94-V1 min.).
Only use the printer on hard surfaces and in environments that guarantee proper ventilation.•
Make sure the printer is placed in such a way as to avoid damage to its wiring.•
Use the type of electrical power supply indicated on the printer label. If in doubt, contact your retailer.•
Do not block the ventilation openings.•
Do not introduce foreign objects of any kind into the printer as this could cause a short circuit or damage •
parts that could jeopardize printer functioning
Do not spill liquids onto the printer.•
Be careful when working on the printer because the head area is ESD (electrostatic discharge) sensitive.•
Do not carry out technical operations on the printer, with the exception of the scheduled maintenance •
procedures specifi cally indicated in the user manual.
Disconnect the printer from the electricity supply and have it repaired by a specialized technician when:•
A. The feed connector has been damaged.
B. Liquid has seeped inside the printer.
C. The printer has been exposed to rain or water.
D. The printer is not functioning normally despite the fact that all instructions in the users manual have been followed.
E. The printer has been dropped and its outer casing damaged.
F. Printer performance is poor.
G. The printer is not functioning.
User Manual KPM216H II 1
Page 10
INTRODUCTION
UNPACKING THE PRINTER
Rimuovete la stampante dal cartone, facendo attenzione a non danneggiare il materiale di imballaggio al fi ne
di utilizzarlo per trasporti futuri.
Assicuratevi che vi siano i componenti illustrati in seguito e che essi non siano danneggiati. In caso contrario
contattare il servizio di assistenza.
1. Manual (or CD-rom)
2. Power supply cable
3. Cable connection for near paper end sensor
4. Foam packing shell
5. Box
6. Near paper end sensor
7. Additional fi xing brackets
8. Printer
9. Upper tray
10. Paper roll (216mm)
1
10
2
3
4
5
9
8
7
6
Open the printer packaging
Remove the paper roll.•
Remove the manual (or CD-Rom)•
Remove the cables of power supply and near paper end sensor connection•
Remove the additional fi xing brackets•
Remove the near paper end sensor•
Take out the foam packing shell•
Take out the printer•
Keep the box, trays and packing materials in the event the printer must be transported/ shipped in the •
future.
2 KPM216H II User Manual
(Fig.1)
Page 11
INTRODUCTION
PRINTER FEATURES
It’s an A4/US letter format thermal printer designed for Internet, information and reservation kiosks and automatic teller (ATM) machines.
It is available in two models: 204 dpi (8 dots/mm) thermal printing mechanism version and 300 dpi (11.8 dots/
mm) thermal printing mechanism version. Both versions utilize 210/216 mm-wide paper rolls.
In addition to normal printing functions, the printer offers a wide array of special features:
• High speed printing:
200 dpi300 dpi
High quality95 mm/sec90 mm/sec
Normal130 mm/sec110 mm/sec
High speed170 mm/sec120 mm/sec
• Easy paper changing (automatic paper loading)
• Paper width: 210/216 mm (8,5”).
• Bar code UPC-A. UPC-E, EAN13, EAN8, CODE39, ITF, CODABAR, CODE93, CODE128 and
CODE32.
• Arm processor (266 MHz).
• ESC/POS™ emulation, SVELTA emulation.
• Character set fonts (ESC/POS™ emulation: 3 standard and international; SVELTA emulation: 20 fonts).
• Defi nition of function macros for automatic operation re-call..
• Graphic mode printing.
• Print density (from -50% to 50%).
• Interfaces: Serial RS232, USB and ETHERNET.
• Rotating cutter.
• Double function ticket presentation: “ejecting” and “retracting”.
• Paper mouth Illumination during ticket presentation.
• Sensors: paper end, ticket present, near paper end, virtual paper end.
• Optional 90° paper output (option 0090).
PRINTER DESCRIPTION
The KPM216H printer (see fi g.2) is comprised of a metal frame, printing mechanism, a cutter and an ejector
Located on the keypad are the following keys: LINE FEED (1), FORM FEED (2), Reset (3) and status LED
(4).
LF LINE FEED key When the LINE FEED key is pressed, the printer advances the paper so that it may •
be inserted manually in the printing mechanism. During power-up, if the LINE FEED key is held down,
the printer enters the print setup routine. Following the print-out of the setup report.
FF FORM FEED key When the FORM FEED key is pressed, the printer execute the form feed. During •
power-up, if the FORM FEED key is held down, the printer executes the FONT TEST.
Reset key, activating through a single-point tool (max diameter 2.5mm). When the Reset key is pressed, •
the printer executes an hardware reset such as the power shut off/ power on.
STATUS LED displays printer hardware status. In case of malfunction, the color and fl ash frequency •
changing as follows:
User Manual KPM216H II 3
Page 12
INTRODUCTION
(Tab.1)
STATUS LEDCOLOURDESCRIPTION
Turned ONGREENPrinter ON : no error
FlashingGREEN
FlashingYELLOW
FlashingREDUnrecovering error
Communication status
Nr. fl ashingsDescription
1Receive data
2Reception errors (parity, frame error, overrun
error)
3Misinterpret command
4Command reception time out
Recovering error
Nr. fl ashingsDescription
2Heading over temperature
3Paper end
4Paper jam
5Power supply voltage incorrect
6Cover open
Nr. fl ashingsDescription
3RAM error
4EEPROM error
5Cutter error
(Fig.2)
Status
Status
LFFF
LF
FF
Reset
PAPER LOAD
PUSH
TWIST
TO OPEN
TO LOCK
Reset
n
e
a
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p
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4
1
2
3
4 KPM216H II User Manual
Page 13
1.1 CONNECTIONS
1. INSTALLATION AND USE
(Fig.1.1)
6
3
1.1.1 Power Supply
The printer is equipped with an external power supply outlet (see Fig. 1.1). The connector pin confi guration is
as follows:
Model no. type : Header : Molex 39-30-0060 (Vertical)
Housing : Molex 39-01-2065
Pin No.Signal
1+ 24 V
2+ 24 V
3+ 24 V
4GND
5GND
6GND
4
1
(Tab.1.1)
WARNING
Respect power supply polarity.
User Manual KPM216H II 1-1
Page 14
1. INSTALLATION AND USE
This picture shows the power supply cable included in the printer packaging :
(Fig.1.2)
BLACK
RED
BLACK
RED
6 PIN (3x2) OPPOSITE VIEW SIDE
FEMALE CONNECTOR OF CABLE INSERTION
The connector pin confi guration of this cable is as follows:
Packing with the printer are supplied two additional fi xing brackets. Assemble the brackets
shown in the fi g. 1.3 and fi g. 1.4.
(1)
N.B.: Before fi xing the right lateral bracket (see fi g. 1.2) remove the lateral cover (refer to the
opreations described in the 1.6.4 paragraph relevant to paper jam).
(1)
to printer set as
1-2 KPM216H II User Manual
Page 15
1. INSTALLATION AND USE
Right side (dx)
Left side (sx)
PUSH HERE
TO CLOSE
WARNING!
MOVING PARTS
(Fig.1.3)
(Fig.1.4)
User ManualKPM216H II 1-3
Page 16
1. INSTALLATION AND USE
1.3 SELF-TEST
During power-up, if the LF LINE FEED key is held down, the printer enters the autotest routine and prints out
the Setup report (see fi g.1.5). The printer will remain in standby in Hexadecimal dump mode (see par.1.5)
until another key is pressed or characters are received through the printer communication port.
Printer operating status is indicated in the confi guration print-out in which, next to the name of the compo-
nents displayed (see fi gure 1.5), the following information is given:
INTERFACE is given the interface present (RS232).•
PROGRAM MEMORY TEST the message OK appears if functioning and NOT OK if faulty•
DYNAMIC RAM TEST the message OK appears if functioning and NOT OK if faulty.•
EEPROM TEST the message OK appears if functioning and NOT OK if faulty.•
CUTTER TEST the message OK appears if functioning and NOT OK if faulty.•
HEAD VOLTAGE is given the voltage of the head.•
HEAD TEMPERATURE is given the temperature of the head.•
PAPER PRINTED is given the number of centimeters of paper printed.•
CUT COUNTER is given the number of cuts made.•
RETRACT COUNTER is given the number of retract made.•
POWER ON COUNTER is given the number of power-ups made.•
PRINTER SETTINGS
PRINTER TYPE .............................KPM216HII-ETH
PRINTING HEAD TYPE.................TTB216
INTERFACE...................................RS232
PROGRAM MEMORY TEST..........OK
DYNAMIC RAM TEST....................OK
EEPROM TEST..............................OK
CUTTER TEST...............................OK
PRINTER HEAD Rav.....................595
HEAD VOLTAGE [ V] = 23.36
HEAD TEMPERATURE [°C] = 20
PAPER PRINTED [cm] = 57130
CUT COUNTER = 1899
RETRACT COUNTER = 150
POWER ON COUNTER = 472
[LF] enter Printer Setup
[FF] enter Ethernet Setup
[ LF + FF ] skip Setup
1-4 KPM216H II User Manual
Page 17
1. INSTALLATION AND USE
NOTE:
(1)
: Parameter valid only with serial interface.
(2)
: Parameter valid only with serial interface; using this parameter, it is possible to select whether the Busy signal is
activated when the printer is both in Off Line status and the buffer is full, or only if the reception buffer is full.
(3)
: This parameter is present in the version with release higher than 1.00.
(4)
: This parameter is used to identify univocally the USB printer by a numerical address code, if on the PC are connec-
ted two printers that are the same models for example two USB printers.
(5)
: This parameter is displayed if the printer emulation is set to ESC/POSTM.
1.4 CONFIGURATION
The printer permits the confi guration of default parameters divided into two groups:
- parameters for Ethernet setup;
- parameters for printer setup.
It’s possible to confi gure both the groups or skip one of them following the instructions printed on the paper
for the FORM FEED key and LINE FEED key functionality.
1.4.1 Ethernet setup
After printing the Setup report with printer’s parameters (see fi g.1.6), press FF FORM FEED key to enter the
ETHERNET parameters (see fi g.1.6).
The Ethernet confi gurable parameters are:
DHCP Client: • DisabledD or Enabled.
IP Address: • printer IP network address; the network administrator assigns it.
Subnet Mask: • this parameter identifi es the local network address.
Default gateway: • this parameter identifi es the Gateway IP address used to send applications to the
external network.
Mac address: • this is the number, provided by the constructor, that identifi es the printer; this number is
univocal. This parameter can’t be modifi ed by set up.
General notes: - The parameters marked with the symbol D are the default values.
- Settings remain active even after the printer has been turned off.
After printing the Ethernet parameters (fi g.3.1), the fi rst parameter to be modifi es (DHCP Client) is printed.
To confi gure Ethernet parameter, press LF LINE FEED key to modify the parameter and press FF FORM
FEED key to move to the next parameter.
ATTENTION: any changes to network parameters will interrupt browser connection!!! If the server
not responding you MUST reconnect to the new IP address set.
The “IP Address” parameter is a number, in dotted decimal, composed by 4 bytes that identifi es the IP ad-
dress in 32 bit. Each byte is composed by three-digit number, of a maximum value of 255. (see fi g.1.7).
(Fig.1.7)
1-6 KPM216H II User Manual
Page 19
To change this value is possible to modify the digits of each byte:
1. INSTALLATION AND USE
192 . 168 . 010 . 036
st
1
byte 2nd byte 3rd byte 4th byte
1° byte: 1 9 2
1st digit 2nd digit 3rd digit
where:
1st digit: 0 - 2
nd
2
digit; 3rd digit: 0 - 9
The selected digit is highlighted (the number is written in negative mode).
Press FORM FEED key to modify the value of the highlighted digit; every single FORM FEED key pressure
increases of 1 his value. Once the value 9 (or 2) is reached the counting starts again from 0.
Pressing LINE FEED key to move the cursor on the next digit; if the cursor position is on the latest digit, proceed to next parameter pressing the LINE FEED key again.
For example to modify the value of “IP Address” parameter from 192.168.010.036 to 192.168.010.037 you
have to change the 3rd digit of 4th byte replacing 1 with 7
3
(1)
rd
selected digit
192. 168. 010. 036
NOTE: The fi rst digit of each byte can assumes only values between 0-2 because
the maximum value is 255.
1.4.2 Printer Setup
This printer permits the confi guration of default parameters. The printer’s confi gurable parameters are:
RS232 Parity :• NoneD, even or odd.
RS232 Handshaking :• XON/XOFFD or Hardware.
Busy condition : • RXFullD or OffLine/RXFull.
USB Mass Storage •
USB Address Number •
Speed/Quality :• NormalD, High quality or High Speed.
Automatic Ejecting •
(3)
: DisabledD , Enabled T . Out 5 sec, Enabled T . Out 10 sec, Enabled T .Out 15 sec,
Enabled T. Out 20 sec, Enabled T. Out 30 sec, Enabled T. Out 40 sec, Enabled T. Out 60 sec, Enabled T. Out 2 min.
Paper retracting •
(4)
: DisabledD , Enabled No Timeout, Enabled T. Out 5 sec, Enabled T. Out 10sec,
Enabled T. Out 15 sec, Enabled T. Out 20 sec, Enabled T. Out 30 sec, Enabled T.Out 40 sec,
Enabled T. Out 60 sec, Enabled T. Out 2 min.
Paper width : • 200mmD, 198mm, 196mm, 194mm, 192mm, 190mm, 188mm, 186mm, 184mm, 182mm, 180mm, 178mm, 176mm, 174mm, 172mm.
Paper Threshold•
(5)
: 30%, 40%D, 50%, 60%, 70%, 80%, 90%.
Notch Position• : DisabledD or Enabled.
User ManualKPM216H II 1-7
Page 20
eshold
%
rE Buffer Clear.......
sabled
ort ticket (
0mm) .....
:
abled
intDensity...........
.:
F]
ter Printer Se
tu
p
F]]ter Ethernet S
p
F +FF
]
ip
S
et
up
FF]
p
ulatio
)
1. INSTALLATION AND USE
Notch Threshold •
Notch Dist. Signum •
Notch Dist. [mm x 10] •
Notch Dist. [mm x 1] •
Notch Dist. [mm x .1] •
(6) (7)
: 30%, 40%D, 50%, 60%, 70%, 80%, 90%.
(6) (8)
: +D, -.
(6) (8)
: 0D, 1, 2, 3, 4, 5, 6, 7, 8, 9.
(6) (8)
: 0D, 1, 2, 3, 4, 5, 6, 7, 8, 9.
(6) (8)
: 0D, 1, 2, 3, 4, 5, 6, 7, 8, 9.
PaperEnd Buffer Clear : • DisabledD or Enabled.
Short ticket (< 150mm) •
General notes: - The parameters marked with the symbol D are the default values.
- Settings remain active even after the printer has been turned off.
NOTE:
(1)
This parameter is present in the version with release higher than 1.00 .
(2)
Before execute the plug of two identical devices on USB ports of the same system, make sure the USB Address Number
of printer is different.
(3)
if this parameter is disabled, the printer can’t perform the automatic ejecting; if this parameter has been activated in “T.out
5-10-15-20-30-40-60 sec-2 min” mode, the printer executes automatically the automatic ejecting after 20-30-40-60 seconds
or 2 minutes.
(4)
If paper is present on the ejector and if this parameter is desabled, the printer can’t perform the paper retract; if this
parameter has been activated in “No Timeout” mode, when the printer receives the command, it can retract the paper; if
this parameter has been activated in “T.out 5-10-15- 20-30-40- 60 sec-2 min” mode, the printer executes automatically the
paper retract after 20-30-40-60 seconds or 2 minutes.
(5)
This parameter indicates the threshold value under the sensor detect the paper.
(6)
If the “Notch Alignment” parameter is disabled this parameter is not displayed in the Setup report.
(7)
This parameter is used to detect the presence of the notch. In order to better identify the optimum threshold for the paper
being used, a paper characterization function is also available in the setup.
(8)
The “Notch distance” parameter represents the distance in mm from the upper margin of the ticket to the black mark
on the ticket. For example, to set notch distance to 15 mm, modify the following parameters in order to obtain the desired
values as indicated :
Notch Dist. [mm x 10] : 1
Notch Dist. [mm x 1] : 5
Notch Dist. [mm x .1] : 0
(9)
: Function, if enabled, allows to print ticket more short than 150mm (see the paragraph 3.1 technical specifi cations).
After printing the Setup report with printer’s parameters (fi g.1.5), press LF LINE FEED key to enter the Setup
mode (see fi g.1.8).
tch Thr
LF]to modify parameter
FF]or next parameter
LF+
rinter Em
.......................: 50
xit Setu
n................. :ESC/POS (TM
(Fig.1.8)
After pressing LF key, the fi rst parameter to be modifi ed (Printer Emulation) is printed. To modify printer’s
parameters follow the instructions printed on the paper for the FORM FEED key and LINE FEED key functionality.
The settings made are stored in EEPROM (nonvolatile memory).
1-8 KPM216H II User Manual
Page 21
1. INSTALLATION AND USE
1.5 HEXADECIMAL DUMP
This function is used to diagnose the characters received through the communication port; the characters
are printed out both as hexadecimal codes and ASCII codes (see fi g. 1.9). Once the self-test routine has fi
nished, the printer enters Hexadecimal Dump mode. The printer remains in standby until a key is pressed or
characters are received from the communications port; for every 24 characters received (204 dpi version) or
every 32 characters received (300 dpi version), it prints hexadecimal values and ASCII codes (if the characters appear underlined, it means the receive buffer is full).
Shown below is an example of a Hexadecimal Dump for the 300 dpi (32 characters) version:
Every paper change verify that there aren’t paper off-cuts from the paper inlet and outlet; if this event happens remove the paper off-cuts before execute any other operation.
To change the paper roll, proceed as follows (see fi g. 1.10) :
Position the paper roll (1) so that it unrolls correctly as shown in fi g.1.10;1.
Insert the end of the paper roll in the paper load opening on the printing mechanism (2) and wait for the 2.
paper to load automatically (see fi g. 1.10);
Rimuovere la carta presente sulla bocca di uscita (3) 3.
(8)
NOTE
(8)
.
The paper exit opening may be assembled in one of two positions, depending on the model in
use (see fi g. 1.10).
a: Printing head
(Fig.1.10)
b: Printing roll
c: Dispenser rolls
Horizontal
paper exit
Vertical paper exit
WARNING
Before inserting the paper, make
sure it is cut cleanly.
User Manual KPM216H II 1-9
Page 22
1. INSTALLATION AND USE
WARNING
Make sure the paper and printer are aligned (see fi g. 11 and fi g. 1.12).
1.6.2 Paper load specifi cations
To correctly load the paper, follow the alignment instructions shown in fi gs. 1.11 and 1.12.
(Fig.1.11)
(Fig.1.12)
20°20°
PUSH HERE
TO CLOSE
CROSS SECTION VIEW
OF FRONTAL PANEL FROM
PAPER INFEED SIDE
MOVING PARTS
WARNING!
WARNING
The roll must be perfectly aligned with the printer (fi g. 1.11). The maximum play allowed is ± 1%..
1-10 KPM216H II User Manual
Page 23
1. INSTALLATION AND USE
1.6.3 Adjusting paper width
Paper width may be adjusted from 194mm to 216mm using the right (Dx) and Left (Sx) slides located at the
paper infeed opening. Move the right and left slides to adjust the paper width (see fi g. 1.13).
(Fig.1.13)
Status
LF
FF
Reset
PAPER LOAD
PUSH
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TWIST
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TO LOCK
User Manual KPM216H II 1-11
Page 24
1. INSTALLATION AND USE
1.6.4 Paper Jam
In the event of a jam along the paper path, proceed as follows:
turn the printer off and on, before removing the paper, in order to cut the paper and attempt to have it ejected. If this does not solve the problem, proceed as follows:
Paper jammed on ejector (see fi g. 1.14):
1) Lift the roller cover (1) .
2) Remove any pieces of paper present in the ejector rollers (2).
3) Remove any paper present in the paper exit opening
(9)
N.B.
The paper exit opening may be assembled in one of two positions, depending on the model in
use (see fi g. 1.10).
(9)
.
(Fig.1.14)
1
2
The area
marked by
a dotted line
indicates
that area of
the ejector
roller unit in
Reset
PAPER LOAD
PUSH
n
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a
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a
p
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d
s
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TWIST
TO OPEN
TO LOCK
which the
paper could
jam
1-12 KPM216H II User Manual
Page 25
1. INSTALLATION AND USE
Paper jammed inside the printer perform the operations below:
1) Lift up the print head using the opening slot (1) located on the cover (see fi g. 1.15); remove any pieces of
paper.
(Fig.1.15)
2) Open
1
MOVING PARTS
WARNING!
PUSH HERE
TO CLOSE
www.custom.biz
(10)
the lateral cover (1) rotating the lock/unlock button (2) with the screwdriver or coin (see fi g.1.16).
(10)
N.B.
To close lateral cover, once reassembled it , push the the lock/unlock button.
1
WARNING!
MOVING PARTS
(Fig.1.16)
2
User ManualKPM216H II 1-13
Page 26
1. INSTALLATION AND USE
Extract the cover unit pulling from the bottom to the outside and then lifting up to release the two slots (see
fi g.1.17).
WARNING!
MOVING PARTS
4) Pulling up the cutter as shown in the fi g. 1.18
remove any pieces of paper.
(Fig.1.17)
(Fig.1.18)
ATTENTION
Remove the cover before
pulling up the cutter.
1-14 KPM216H II User Manual
WARNING!
MOVING PARTS
Page 27
1. INSTALLATION AND USE
1.6.5 Cleaning the printing head
WARNING
• Do not touch the head heating line with bare hands or metal objects.
• Do not perform any operation inside the printer immediately after printing because the head
and motor tend to become very hot.
• The printer must be turned off when the printing head unit is removed.
Turn off the printer and proceed as follows:
1) Lift up the printing head using the opening slot (1) located on the cover, as shown in the fi g.1.19;
(Fig.1.19)
1
2) Clean the printing head heating line (1) using a non-abrasive cloth moistened with denatured alcohol (see
fi g. 1.20)
MOVING PARTS
WARNING!
PUSH HERE
TO CLOSE
www.custom.biz
(Fig.1.20)
1
User Manual KPM216H II 1-15
Page 28
1. INSTALLATION AND USE
3) Lower the cover (1) to close and pressing (2) in the exact point indicated from the label located on the
cover as shown in the fi g. 1.21 e 1.22.
1
2
PUSH HERE
TO CLOSE
WARNING!
MOVING PARTS
WARNING!
MOVING PARTS
(Fig.1.21)
(Fig.1.22)
1.6.6 Cleaning the ejector rollers
WARNING
• The printer must be turned off during cleaning operations.
• Caution during cleaning operations to tilting paper holder.
Turn off the printer and proceed as follows:
1) Lift up the roller cover (1) as shown in fi g. 1.23.
2) Clean the rollers (2) using a medium-stiff brush to avoid them being scratched.
(Fig.1.23)
1
3
2
Status
LF
FF
Reset
PAPER LOAD
n
e
a
r
p
a
p
e
1-16 KPM216H II User Manual
PUSH
TO LOCK
r
e
n
d
se
n
s
o
r
www.custom.biz
TWIST
TO OPEN
Page 29
1. INSTALLATION AND USE
1.6.7 Memory card insertion
WARNING
• The printer must be turned off during cleaning operations.
To memory card insertion get access to the control board located inside the printer under the cutter, as
shown in the fi g. 1.24. To access to the control board referred to paper jam paragraph and follow the indica-
tions and the fi gures reported in that paragraph.
(Fig.1.24)
MMC
Insert the memory card and push it inside the connector so that remain locked into with a click.
WARNING
During memory card insertion make sure that the
contacts are turned upward.
(Fig.1.25)
User ManualKPM216H II 1-17
Page 30
1. INSTALLATION AND USE
1.7 TICKET CHARACTERISTICS
1.7.1 Ticket characteristics
It’s possible to use paper with alignment mark. The fi gure 1.26 shows paper with alignment mark fac-simile;
the notch distance in mm from the beginning of the document must be setting during the printer setup.
(Fig.1.26)
PAPER OUTFEED DIRECTION
Thermal sideNON Thermal side
N.B.
Minimum distance between two notch is 148,5 mm.
Black notch
25
0
+1
5
1-18 KPM216H II User Manual
Page 31
2.1 RS232 SERIAL
2. INTERFACES
5
9
RS232
The printer has an RS232 serial interface and is connected by means of a 9 pin female connector (see fi g.
2.1). In the following table, the signals present on the connector are listed:
PINSIGNALIN / OUTDESCRIZIONE
1DCDOUTData Carrier detect. Printer ON (active at level RS232 high).
2TXDOUTTransmit data. Serial output (from Host).
3RXDINReceive data. Serial output (towards from Host)
4N.C.-Not connected.
5GND-Ground signal
6DSROUTData Set Ready. Printer on and operating (active at RS232 level high).
7N.C.-Not connected.
8RTSOUTReady to send. Ready to receive data (active at RS232 high level).
9N.C.-Not connected.
1
6
(Fig.2.1)
(Tab.2.1)
User Manual KPM216H II 2-1
Page 32
2. INTERFACES
The following diagrams show examples of connections between the printer and the Personal Computer using
25 and 9 pin female connectors.
(Fig.2.2)
PRINTER PC
PRINTER PC
2-2 KPM216H II User Manual
Page 33
2.2 ETHERNET INTERFACE
The printer with Ethernet interface is equipped with a 8-pin RJ45 connector.
2. INTERFACES
(Fig.2.3)
88
“SX”
LED
Refer to the table below for the connector pin signals:
The functionality of two leds, Sx e Dx, are specifi ed in the following table:
“DX”
LED
RJ45
11
(Tab.2.2)
LEDDescription
SxLink (green color): the led light on when occurs a data reception or transmission
DxRx/Tx: (yellow color) the led light on when a connection is active
NOTE : Please note that, use the cross-cover cable when you directy connect the printer to a PC.
NOTE : To connect the printer to a hub device use an UTP Ethernet cable (Pin to Pin).
User Manual KPM216H II 2-3
Page 34
2. INTERFACES
2.3 USB SERIAL INTERFACE
(Fig.2.4)
1122
4433
USB type B
Printers with USB serial interface conform to USB 1.1 standards and have the following specifi cations:
Communication speed 12 Mbit/sec•
“Receptacle series B” - type connector.•
Refer to the table below for the connector pin signals and connection to a device:
PINSIGNALDESCRIPTION
1VBUSN.C.
2D-Data -
3D+Data +
4GNDGround signal
(Tab.2.3)
2-4 KPM216H II User Manual
Page 35
3.TECHNICAL SPECIFICATIONS
3.1 TECHNICAL SPECIFICATIONS
Table 3.1 gives the main technical specifi cations of the 200 dpi printer model.
Printing methodThermal, fi xed head (8 dot/mm)
Resolution204 DPI (8 dot/mm)
Standard InterfacesUSBRS232Ethernet
Communication speed12 Mbit/sec from 1200 to 115200 bps10 Mbit/sec
PAPER SPECIFICATIONS
Type of paperThermal rolls Heat-sensitive side on outside of roll
Recommended paper
Width210 mm / 216 mm (8.5” letter)
Paper width tolerance216mm210mm
215 +1mm / -0mm210 +1mm / -0mm
Weight
Paper thickness
Internal roll core diameter25mm (smooth without internal ridges)
External roll diameterMax Ø180 mm
Core thickness2 mm (+1 mm)
Core typeCardboard or plastic
head temperature, autoload, near paper end, blackmark, paper pre-
Sensors
sence on cutter output, ticket presence on output, cover opening and
motorization cover
Printing modeNormal, 90°, 180°, 270°
KF-50 KANZAN
KP 460 KANZAN
KF-50 (58 g/m2 ± 5 g/m
2
KP 460 (78 g/m2 ± 5 g/m2)
0,063 ± 0,005 mm (KF50)
0,085 mm (KP460)
(1)
)
(Tab.3.1)
Printing formatHeight/Width from 1 to 8, bold, reverse, underlined, italic
Charcter fonts
Operating temperature 0°C ÷ +50°C
Relative humidity10-85% Rh
Storage temperature / humidity-20 °C – 70 °C / 10% - 90% Rh
Weight [gr](without paper roll)
OptionsRoll holder support, 90° paper exit
EmulationESC/POS
Minimum printable ticket
length
160mm
TM
(6)
Character density16 cpi23 cpi30 cpi
Number of columns131182236
Characters / sec379952786844
Lines / sec292929
Character
Normal1,525 x 2,3731,102 x 2,3730,847 x 2,373
NOTE :
(4)
: For external rolls diameter higher to Ø100mm it’s recommended to use a paper pretensioning
device.
(5)
: Dependent of power of power supply utilized.
(6):
If the “Short Ticket” parameter is enabled (see the paragraph 1.4 Confi guration), it’s possible to
reach the minimum length of 110 mm.
User ManualKPM216H II 3-3
Page 38
3.TECHNICAL SPECIFICATIONS
3.2 DIMENSIONS
In the following fi gures shows the dimensions of the printer.
Bottom view
15
115
M4 (4 holes)
220
269
10
(4 slots)
5
(Fig.3.1)
10
115
Top view
231
TO CLOSE
PUSH HERE
MOVING PARTS
WARNING!
(Fig.3.2)
3-4 KPM216H II User Manual
194-216
(paper input)
Page 39
3.TECHNICAL SPECIFICATIONS
Rear view
(Fig.3.3)
127
140,5
NOTE
The part of vertical paper exit in the drawings is indicated with a dotted line, (model with 90° paper
exit).
147,4
140,5
Right-side view (Dx)
Horizontal
paper output
12,5
30,5
24
24
5,5
5,5
196
Vertical paper output
(Fig.3.4)
12
Paper
input
1,6
48
12,5
159
User Manual KPM216H II 3-5
Page 40
3.TECHNICAL SPECIFICATIONS
Left side view (Sx) with cover open
164
(Fig.3.5)
93
Front view with cover open
258
266
20°
WARNING!
MOVING PARTS
(Fig.3.6)
3-6 KPM216H II User Manual
Page 41
3.TECHNICAL SPECIFICATIONS
Paper outfeed direction
In the following fi gures is showed the printer paper input (1) and paper output (2); in the fi g. 3.8 is illustrated
the optional model with vertical paper exit.
(Fig.3.7)
1
1
(Fig.3.8)
User Manual KPM216H II 3-7
Page 42
3.TECHNICAL SPECIFICATIONS
Blank page
3-8 KPM216H II User Manual
Page 43
4. CHARACTER SETS
4.1 CHARACTER SETS IN ESC/POSTM EMULATION
The printer has 3 fonts of varying width for the 204 dpi (11, 15 and 20 cpi) and 300 dpi (17, 23 and 30 cpi)
models, which may be accessed through programming (section 1.2) or control characters (see command
reference). Each of these fonts offers the following code tables: PC437, PC850, PC860, PC863, PC865,
PC858. Shown below in fi gures 4.1 example of the 11 cpi character set for the 204 dpi model.
PC437
(Usa,Standard,Europe)
PC850
(Multilingual)
PC860
(Portuguese)
PC863
(Canadian-French)
PC865
(Nordic)
(Fig.4.1)
To print the Euro (€) symbol, the command sequence is: $1B, $74, $13, $D5.
User ManualKPM216H II 4-1
PC858
(Euro symbol)
Page 44
4. CHARACTER SETS
4.2 CHARACTER SETS IN SVELTA EMULATION
In SVELTA emulation the printer has 20 fonts of varying width which may be accessed through control characters (see commands description in SVELTA emulation of Command Reference). The following list shows
the font availables and relative dimensions in dot:
(A)
Font HEL8PT8 •
Font HEL10PT8 •
Font HEL14PT8 •
Font HEL16PT8 •
Font 18x24 (Font 18x24 in ESC/POS emulation)•
Font 14x24 (Font 14x24 in ESC/POS emulation)•
Font 10x24 (Font 10x24 in ESC/POS emulation)•
Font 8x12 •
Font 8x12-2 •
Font 12x12 •
Font 14x11 •
Font 16x24 •
Font 16x24_1 •
Font 16x24_2 •
Font 20x15 •
Font 28x20 •
Font 14x24_1 •
Font 16x24CN •
Font OCRB (20x32) •
Proportional Font with fi xed height (H = 28 dot)
(A)
Proportional Font with fi xed height (H = 34 dot)
(A)
Proportional Font with fi xed height (H = 50 dot)
(A)
Proportional Font with fi xed height (H = 55 dot)
(B)
Fixed Font
(B)
Fixed Font
(B)
Fixed Font
(B)
Fixed Font
(B)
Fixed Font
(B) (C)
Fixed Font
(B) (C)
Fixed Font
(B)
Fixed Font
(B)
Fixed Font
(B) (C)
Fixed Font
(B) (C)
Fixed Font
(B)
Fixed Font
For further informations to characters representations print directly the Font Test
NOTE:
(B)
(C)
(A)
A proportional font is a font in which different characters have different pitches
(widths).
A fi xed font is the opposite of a proportional font and is a fi xed-pitch font.
The fonts with the same name and dimension contain different characters in different
positions from theirs.
(D)
During power-up, if the FORM FEED (FF) key is held down, the printer executes the
FONT TEST.
(D)
.
4-2 KPM216H II User Manual
Page 45
APPENDIX A - ACCESSORIES AND SPARE P ARTS
A.1 ACCESSORIES
A.1.1 Power supply
The fi gure below illustrates the power supply provided by Custom to be used for printer operation.
Dimensions in mm:
(Fig.A.1)
BOTTOM VIEW
(Tab.A.1)
PPSPS-240-P24Switching power supply 24V 240W
Input
specifi cation
Output
specifi cation
ProtectionOver LoadOver 105% ~ 180% of rating, recovers automatically
after fault condition has been removed.
Over Voltage 27.6 ~ 33.6V
Short Circuit Shutdown, recovers automatically after fault condition
has been removed.
Operating temperature 0°C ÷ 50°C
Humidity10% ÷ 85% Rh (w/o condensation)
Storage temperature /
Humidity
-20°C ÷ +75°C /
10% ÷ 95% (w/o condensation)
User ManualKPM216H II A-1
Page 46
APPENDIX A - ACCESSORIES AND SPARE P ARTS
A.2 SPARE PARTS
RCT210X140-25MM 70 GRThermal paper roll 210mm
RCT216X140-25MM 70 GRThermal paper roll 216mm
A.3 NOTES FOR TECHNICAL ASSISTANCE
ATTENTION: The operations here described are exclusively aimed to the personnel handling the technical assistance of the printer.
ATTENTION: Disconnect the power supply during maintenance operations because the
printer must be turned off.
A.3.1 Replacement of roller motorization belt
ATTENTION: Before replacing roller motorization belt it’s important to check up that the supply
cable of the printer is out.
N.B.
Check periodically belt condition which should not show any cracks, wear and tear marks that
could negatively affect printer performance.
Turn off the printer disconnecting the power supply cable and proceed as follows:
Remove the lateral cover (refer to the operations described in the 1.6.4 paragraph relevant to paper 1.
jam).
Remove the belt, between the two pulleys, from its seating as shown in fi g A.2.2.
PUSH HERE
TO CLOSE
WARNING!
MOVING PARTS
(Fig.A.2)
A-2 KPM216H II User Manual
Page 47
APPENDIX A - ACCESSORIES AND SPARE P ARTS
Replace the belt and place it again between the two pulleys in its seating, as shown in fi g. A.3.3.
(Fig.A.3)
PUSH HERE
TO CLOSE
WARNING!
MOVING PARTS
A.3.2 Replacing fuse on the control board
ATTENTION: Before replacing the fuse, it’s important to check up that the supply cable of the
printer is out.
To replace the fuse on the control board of the printer, proceed as follows:
Disconnect the power supply connector and all communication cables.1.
Get access to the control board (4) located in the internal bottom side of the printer, and then follow 2.
maintenance operations described into paragraph 1.6.4 relevant to paper jam ( (lift the printing head (1),
remove the lateral cover (2), lift up the cutter (3) as indicated in fi g. A.4)
(Fig.A.4)
4
1
Fuse
3
2
WARNING!
MOVING PARTS
User Manual KPM216H II A-3
Page 48
APPENDIX A - ACCESSORIES AND SPARE P ARTS
The fuse is on the control board of the printer, near the power supply connector (see Fig.A.4). To replace 3.
the fuse before it’s necessary remove the protection cap over the fuse, lift up the protection cap using a
tweezer (as shown in fi g. A.5). Extract the fuse from its seating using a tweezer taking extreme care not
to deform the fuse holder contacts (as shown in fi g.A6).
(Fig.A.5)(Fig.A.6)
Replace the fuse with a new one with same specifi cations (10A, time delay, 250Vdc) and place it again 4.
in its seating.
Reassemble the printing set.5.
A-4 KPM216H II User Manual
Page 49
APPENDIX B - ALIGNMENT MANAGEMENT
B.1 TICKET ALIGNMENT
B.1.1 Ticket alignment
Paper with an alignment notch can be used in order to handle tickets with pre-printed fi elds and a fi xed leng-
th.
To guarantee the alignment it is necessary that the “Notch Alignment” parameter is enabled from the key
setup (see setting confi guration parameters), that the alignment sensor is calibrated and that the parameters
are set.The calibration of the sensor occurs automatically within the printer setup.
B.1.2 Enabling, calibrating and setting of parameters
The notch sensor is a refl ection sensor that emits a band of light and detects the quantity of light refl ected to
it.
The presence of the notch is therefore detected by the amount of light that returns to the sensor, taking into
account that the light is refl ected by the white paper and absorbed by the black.
Calibration of the sensor occurs automatically and consists in adjusting the quantity of light emitted to adapt
it to the degree of whiteness of the paper used.
To start self-calibration, the “Notch Alignment” parameter will have to be enabled from the printer setup (see
setting confi guration parameters): Notch Alignment : Enabled
The printer will perform some paper FEEDS, at the end of which it will print the calibraration result and the
value of the PWM duty-cycle of the alignment sensor driver so that it can be perform an optimal notch detection, for example:
Autosetting Notch : OKPWM Duty Cycle : 22%
The “Autosetting Notch” parameter indicates the operating condition of the self-calibration process; OK will
appear if it has been successful, but if it has failed the words NOT OK will appear.
Another parameter that needs to be set is the notch threshold:
Notch Threshold..: 40%
It is used to detect the presence of the notch: if the voltage value read by the sensor exceeds the threshold
value set the notch is identifi ed, otherwise the white paper is considered.
In order to better identify the optimum threshold for the paper being used, a paper characterisation function is
also available in setup.
Characterize Paper.:Yes
By activating this parameter the outgoing voltage of the sensor will be presented in a graphic form as shown
in fi gure B.1 below:
User Manual KPM216H II B-1
Page 50
APPENDIX B - ALIGNMENT MANAGEMENT
PAPER CHARACTERIZATION
(Fig.B.1)
Notch Threshold
N.B.: The outgoing voltage of the sensor will be presented in a graphic as a percentage value.
The graphic shows the outgoing voltage of the sensor and the threshold value previously set. It is clear that
by adjusting the threshold value it is possible to fi nd the best position that takes into account the signal peak
and the small oscillations around zero.
The ALIGNMENT POINT is defi ned as the position inside the ticket that is the desired alignment point.
The ALIGNMENT POINT can be defi ned over the notch or near this one; for this reason, the fi nal param-
eters to be set in setup are:
Notch Dist. [mm x 10] . : 1
Notch Dist. [mm x 1] . : 5
Notch Dist. [mm x .1] . : 0
These parameters defi ne the “Nocth Distance” that represents the distance from the notch to align ; in the
above example the notch distance is 15 mm.
(Fig.B.2)
Alignment
point
Notch
Distance
NON-THERMAL
SIDE
THERMAL
SIDE
direction
of paper feed
Figure B2 shows how the “Notch Distance” parameter represents the distance that exists between the notch
and the desired alignment point. This parameter can have a minimum value of -20mm (negative value) and
a maximum of 24 mm. In reality the maximum distance corresponds to the mechanical distance between the
notch sensor and the head, and it is for this reason that higher values are not permitted.
B-2 KPM216H II User Manual
Page 51
APPENDIX B - ALIGNMENT MANAGEMENT
B.2 COMMANDS
B.2.1 Ticket alignment
The commands to manage ticket alignment are present only in ESC/POSTM emulation; in SVELTA emulation are automatically performed with the printing commands <p> <P> <q> <Q>.
TM
In ESC/POS
The command $1D $F6 performs an alignment to the print head: the paper is fed through until the print head
is at the ticket start.
The command $1D $F8 on the other hand refers to the cutter: the paper is fed through until the cutter is at
the set alignment point of the next ticket, so that a subsequent cut will occur precisely at the end of the ticket.
Further explanations can be found in the command reference for command documentation.
B.2.2 Setting the alignment distance.
The “Notch Distance” parameter can be changed via the printer setup or by using the command $1D $E7 nH
nL. For further information refer to the command itself.
In SVELTA emulation the parameter used to set the alignment is not the “Notch Distance” modifi able in the
printer setup, but it is necessary setted using the command LHT.
emulation the two alignment available commands are : $1D $F6 and $1D $F8.
B.2.3 Examples
N.B.: To a better comprehension, in the following fi gures, the Notch is indicated on the same
side of the printing text.
Example 1
To print a ticket’s sequence witch the cut is made over the notch it’s necessary set the notch distance to zero
as follows (this setting have effect after the ticket already in the printer):
{SetNotch Distance}
$1D,$E7,$00,$00,
{Print text}
TICKET N
FIRST LINE
SECOND LINE
‘TICKET 1’,$0A,’FIRST LINE’,$0A,’SECOND LINE’,$0A
{Cut alligment}
$1D, $F8,
{Taglio}
ESC,’i’,
...
{Print text}
‘TICKET 1’,$0A,’FIRST LINE’,$0A,’SECOND LINE’,$0A
{Cut alligment}
$1D,$F8,
{Cut}
TICKET (N+1)
FIRST LINE
SECOND LINE
ESC,’i’,
...
(Fig.B.3)
User ManualKPM216H II B-3
Page 52
APPENDIX B - ALIGNMENT MANAGEMENT
Example 2
To cut 10mm before the notch the command sequence is (this setting have effect after the ticket already in
the printer):
$1D, $E7, $00, $0A,
{Print text}
‘TICKET 1’,$0A,’FIRST LINE’,$0A,’SECOND LINE’,$0A
{Cut alligment}
$1D, $F8,
{Cut}
ESC,’i’,
...
{Print text}
‘TICKET 1’,$0A,’FIRST LINE’,$0A,’SECOND LINE’,$0A
{Cut alligment}
$1D,$F8,
{Cut}
ESC,’i’,
...
TICKET N
FIRST LINE
SECOND LINE
TICKET (N+1)
FIRST LINE
SECOND LINE
10
10
(Fig.B.4)
Example 3
To print over the notch the command sequence is (this setting have effect after the ticket already in the
printer):
Figure B.7 shows a section of the printer and the distances between the head, the cutter, the notch sensor,
the ejector rollers, the sensor of paper mouth and the length of paper mouth.
Length of
paper mouth
40
Paper mouth
sensor
Ejector
rollers
Notch sensorPrint headCutter
62,226,9
30
25,5
(Fig.B.7)
User Manual KPM216H II B-5
Page 54
APPENDIX B - ALIGNMENT MANAGEMENT
B.3.2 Ticket Dimension
It is very important to well calibrate the height of the printer area, according to the distance between the two
edges of the notch. In order not to miss a notch (a ticket must therefore contain only one notch) the following
equation must be used:
INTER-NOTCH DISTANCE>PRINTED AREA HEIGHT
where
INTER-NOTCH DISTANCE = the distance between two notch edges
The picture in fi gure B.7 shows a sequence of printed tickets aligning each one at the cut. It can be noted
that increasing the printed area will result in superimposing what is to be printed at the subsequent notch.
The size of the print area can be enlarged until it renders the alignment feed void, but not beyond.
LEGEND:
A = Alignment feed
H = Printing area height
D = Inter-notch distance
(Fig.B.7)
D
AH
DIRECTION
OF PAPER
FEED
N.B.: In ESC/POSTM emulation to prevent any jamming, after cut, the paper is not completely
recovered, but it remains outside the printing line of 10mm; so it’s very important to consider this
distance, in this emulation, during the ticket layout defi nition.
In SVELTA emulation, directly designed for ticketing, on the contrary the paper recovering is not
necessary, because after a cut non-printable areas are not produced.
B-6 KPM216H II User Manual
Page 55
APPENDIX B - ALIGNMENT MANAGEMENT
B.4 METHODS OF USAGE
B.4.1 Command sequences
It is possible, when printing sequences of tickets, to primarily identify three different methods of operation
that involve the alignment:
ticket aligned at the cut,•
ticket aligned at printing,•
combined alignment.•
B.4.1.1 Alignment at the cut
The sequence of commands to be entered when wanting to align a ticket at the cut is as follows:
Ticket general setting; formatting of characters, print density, margins etc.1.
Print ticket: Printing of text, logos or any other graphics.2.
Alignment at the cut command: $1D $F8.3.
Cut command.4.
B.4.1.2 Alignment at printing
Alignment at printing requires the following sequence of commands:
Ticket general setting; formatting of characters, print density, margins etc.1.
Print alignment commands: $1D $F6.2.
Print ticket: Printing of text, logos or any other graphics.3.
Cut command.4.
Unlike the previous case, the alignment feed takes place before the start of printing, so as to align the print
area in the position required.
B.4.1.3 Combined alignment
The combined alignment at printing and at the cut is the most alignment used on ticketing applications and
requires the following sequence of commands:
Ticket general setting; formatting of characters, print density, margins etc.1.
Print alignment commands: $1D $F62.
Print ticket: Printing of text, logos or any other graphics.3.
Alignment at the cut command: $1D $F8.4.
Cut command.5.
This method of operation has favourable, compared with previously methods, because all printed tickets are
the same length apart from length of printable area.
N.B.: This method of alignment represents the right funcioning way.
User Manual KPM216H II B-7
Page 56
APPENDIX B - ALIGNMENT MANAGEMENT
Blank page
B-8 KPM216H II User Manual
Page 57
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APPENDIX C - ADVANCED FUNCTIONS
C.1 PRINTER SET-UP
N.B. : The printer with release 1.00 doesn’t provide the Mass Storage; so alls references to this
functionality in this chapter are not valid for the 1.00 printer release.
C.1.1 Mass Storage activation
One of the parameters related to printer confi guration (see par.1.4.2), is “USB Mass Storage”
(A)
N.B.
this functionality is present in the version with release higher than 1.00 .
The allowed values for “USB Mass Storage” parameter are Disabled (default value) and Enabled. It allows to
disable or enable the fi les sharing from Mass Storage with a USB connection.
:
232 Baud Rate
1
.................:
.........................
15200 bps
(A)
(see fi g.C.1).
B Mass Storage....................:
B Address Number
3
................................
..........................
nabled
(Fig.C.1)
C.1.2 FTP Server activation
One of the Ethernet parameters related to printer confi guration (see par.1.4.1), is “FTP Server” (see fi g.C.2).
The allowed values for “FTP Server” parameter are Disabled (default value) and Enabled. It allows to disable
or enable the fi les sharing from FTP Server connection between printer and a computer.
FTP Server ........................ :
N.B.: To enter the printer’s Set-up mode and confi gure parameters value, follow the instruction of
paragraph 1.4.
........................
......................
nabled
(Fig.C.2)
User Manual KPM216H II C-1
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APPENDIX C - ADVANCED FUNCTIONS
C.2 EMBEDDED WEB SERVER
KPM216H II model with Ethernet interface, is equipped with an Embedded Web Server that allows to execute some operations on printers, through a clear web interface, including:
monitoring the printer status;•
setting operating parameters;•
confi guring network settings;•
managing the logos;•
confi guring the email service to make diagnostics and maintenance operations easier;•
download printing drivers.•
C.2.1 Connection check
Before entering in the Embedded Web Server, check that:
the printer is connected and turned on;•
the printer has a network connection based on the IP protocol;•
the following door are opened (if a Firewall is present on computer): 9100 (or differently set up). 15000, •
15001, 15002;
have a Web browser on the computer;•
the printer is connected to the network and its IP address and its Subnet Mask are set up in a correct •
way. To check the setting of this parameters, open a new terminal window and type “ping” on the command bar followed by the IP address of the printer. The picture C.3 shows an example of a positive result
after the “ping” command. Otherwise, if connection isn’t possible, to its IP address, will appear an overdue request mistake.
Example: ping 192. 168. 10. 36
(Fig.C.3)
C-2 KPM216H II User Manual
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APPENDIX C - ADVANCED FUNCTIONS
C.2.2 Embedded Web Server access
To enter the Embedded Web Server, type the IP address assigned to the printer into Web browser. For example, if IP address of the printer is 192.168.10.36, type in the Web browser:
http://192.168.10.36
On the screen will appear the internal default page that corresponds to the section “Device Info” (see
fi g.C.4).
NOTE: To know the IP address of the printer, print the Set-up report of the printer (see par.1.4.1)
or use “Locator” (see par.C.3).
(Fig.C.4)
The Embedded Web Server has three sections present in every Web page as horizontal command bar in the
upper part of the page (see fi g.C.4). These sections are:
Device Info•
Printer Settings•
Printer Support•
To enter some sections and some confi guration services, it is required the identifi cation of the user and pass-
word. To make registration and to obtain the access to the restricted areas, when it is required insert the user
name and the password as indicated in the following table:
User NameCustom
PasswordAlwaysOn
NOTE: Respect capital and small letters as indicated in table C.1.
User ManualKPM216H II C-3
(Tab.C.1)
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APPENDIX C - ADVANCED FUNCTIONS
C.2.3 Embedded Web Server functions
Status Monitor
In the “Device Info” section, it is possible to display in real time the printer operating status using the following tools:
RealTime Status.•
Model Information.•
Printer Parameter.•
Network Settings.•
Advanced Status.•
In the page related to “Real Time Status” tool (the internal default page), it is possible to monitor in real time
(with a refresh adjustable from 5 to 15sec) and to confi gure some parameters. The printer picture in the
centre of the page and the colour of the lights and the text will signal every change of operating state of the
printer (see fi g.C.5).
WARNING!
MOVING PARTS
Printer settings
(Fig.C.5)
The “Printer Settings” section is a restricted one. To enter the section, it is required the identifi cation of the
user and password (see par.C.2.2).
C-4 KPM216H II User Manual
(Fig.C.6)
Page 61
APPENDIX C - ADVANCED FUNCTIONS
The printer confi guration tools are:
Printer Setup.•
Network Setup.•
Email Setup.•
Email Log.•
With these tools, it is possible to set up the same parameters of the printer that are confi gurable in the
printer’s Set-up mode (see par.1.4).
With the “Email Setup”
to inform the user when a change occurs to operating status of the printer.
N.B.
This functionality is present in the version with release higher than 1.00 .
(A)
(A)
tools it is possible to confi gure the automatically delivery of service email in order
:
The service email
(A)
can include a short confi gurable message and the information about the operating
printer status (see fi g.C.7).
(Fig.C.7)
Test page
The tools of the “Printer Support” section, are:
Download Driver (see par.C.4).•
Advanced Function.•
Pictures settings (see par.C.5).•
The page related to “Advanced Function” tool is a restricted one. To enter the page, it is required the identifi -
cation of the user and password (see par.C.2.2).
User Manual KPM216H II C-5
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APPENDIX C - ADVANCED FUNCTIONS
22
11
33
(Fig.C.8)
After making registration and obtaining the access to the restricted area (see fi g.C.8), it is possible to test
some printer function (see fi g.C.9), for demonstrative and service purpose, as:
printing a test page, the font test and the logos test;•
the self-calibration of the notch sensors and the ticket alignment;•
reset to factory default.•
C-6 KPM216H II User Manual
(Fig.C.9)
Page 63
APPENDIX C - ADVANCED FUNCTIONS
C.3 LOCATOR
For the models with Ethernet interface, it is available an external software (see fi g.C.10). The “Locator” is
able to execute a search of the printers connected to the network with an Ethernet cable, without knowing
the IP address of each printer.
(Fig.C.10)
For each printer detected, “Locator” allows to confi gure the following parameters (see fi g.C.11):
IP Address.•
Subnet Mask.•
Gateway.•
Printer friendly name.•
(Fig.C.11)
User Manual KPM216H II C-7
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APPENDIX C - ADVANCED FUNCTIONS
C.4 DRIVER WINDOWS / LINUX
C.4.1 Driver download from Mass Storage
To install printing drivers from USB Mass Storage, proceed as follows:
Connect the printer to a computer by an USB cable (see fi g.C.12).1.
PUSH HERE
TO CLOSE
WARNING!
MOVING PARTS
(Fig.C.12)
NOTE: To download drivers from USB Mass Storage, enable “USB Mass Storage” parameter
into printer Set-up (see par.C.1.1).
Open printer’s Flash Disk and enter the internal folders (see fi g.C.13).2.
22
C-8 KPM216H II User Manual
(Fig.C.13)
Page 65
APPENDIX C - ADVANCED FUNCTIONS
Copy printer drivers into the “Driver” folder (see fi g.C.14).3.
33
C.4.2 Driver download from FTP Server
To install printing drivers by FTP Server connection, proceed as follows:
Connect to the network the printer and the computer (see fi g.C.15).1.
PUSH HERE
(Fig.C.14)
TO CLOSE
WARNING!
MOVING PARTS
(Fig.C.15)
NOTE: To download drivers from FTP Server, enable “FTP Server” parameter into printer Set-up
(see par.C.1.2).
User Manual KPM216H II C-9
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APPENDIX C - ADVANCED FUNCTIONS
Type in the address bar 2. “ftp://” followed by the IP address of the printer (see fi g.C.16)
22
(Fig.C.16)
NOTE: To know the IP address of the printer, print the Set-up report of the printer (see par.1.4.1)
or use “Locator” (see par.C.3).
Copy printing driver from the “Driver” folder (see fi g.C.17) to a local folder and install it.3.
33
C-10 KPM216H II User Manual
(Fig.C.17)
Page 67
APPENDIX C - ADVANCED FUNCTIONS
C.4.3 Driver download from Embedded Web Server
To download printing driver from the Embedded Web Server, proceed as follows:
Connect to the network the printer and the computer (see fi g.C.18).1.
Enter into the Embedded Web Server following the instruction of the par.C.2.2.2.
Enter into the “Printer Support” section (see fi g.C.19)3.
Enter the page related to “Download Driver” tool (see fi g.C.20)4.
Chose the printing driver and click on “Download fi le >>” (see fi g.C.20).5.
11
22
PUSH HERE
TO CLOSE
WARNING!
MOVING PARTS
(Fig.C.18)(Fig.C.19)
33
44
55
(Fig.C.20)
User Manual KPM216H II C-11
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APPENDIX C - ADVANCED FUNCTIONS
C.5 LOGOS MANAGEMENT
With KPM216H it is possible to store new logos in addition to default logos stored on Flash Disk. The printer
automatically provides to convert BMP image to the error-diffusion format in black and white.
In the models with the SD/MMC card (see fi g.C.21), logos may be stored both on Flask Disk and on the
Memory Card. The use of the Memory Card allows to handle more logos (however, the max number of manageable logos is limited by the RAM memory reserved for logos management).
C.5.1 Logos management from USB Mass Storage
To add a new logo to the printer from USB Mass Storage, proceed as follows:
Connect the printer to a computer by an USB cable (see fi g.C.22).1.
PUSH HERE
TO CLOSE
WARNING!
MOVING PARTS
(Fig.C.21)
NOTE: To manage logos from USB Mass Storage, enable “USB Mass Storage” parameter into
printer Set-up (see par.C.1.1).
C-12 KPM216H II User Manual
(Fig.C.22)
Page 69
APPENDIX C - ADVANCED FUNCTIONS
Open printer’s Flash Disk and enter the internal folders (see fi g.C.23).2.
22
(Fig.C.23)
Copy the new logo into the “Pictures” folder (see fi g.C.24).3.
33
(Fig.C.24)
User Manual KPM216H II C-13
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APPENDIX C - ADVANCED FUNCTIONS
NOTE: In models with SD/MMC card, it is possible to store the new logo both on SD/MMC
and on Flash Disk.
4. Add to the confi guration fi le “PictList.ini”, a line with a number associated to the logo (to be used with
printer’s commands), a letter for the memory unit and the logo fi le name, as indicated in the instructions writ-
ten inside the “PictList.ini” fi le (see fi g.C.25).
44
ATTENTION: The confi guration fi le “PictList.ini” on the printer’s Flash Disk, has to be modi-
fi ed even if the new added logo is stored on SD/MMC (only for models with SD/MMC card).
To delete a logos stored in the printer, proceed as follows:
delete the selected logo from the “Pictures” folder on Flash Disk or SD/MMC card (only in models with 1.
SD/MMC);
in the confi guration fi le “PictList.ini”, delete the line related to the erased logo.2.
(Fig.C.25)
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APPENDIX C - ADVANCED FUNCTIONS
C.5.2 Logos management from FTP Server
To add a new logo to the printer from FTP Server, proceed as follows:
Connect to the network the printer and the computer (see fi g.C.26)1.
PUSH HERE
TO CLOSE
WARNING!
MOVING PARTS
(Fig.C.26)
NOTE: To manage logos from FTP Server, enable “FTP Server” parameter into printer Set-up
(see par.C.1.2).
Type in the address bar 2. “ftp://” followed by the IP address of the printer (see fi g.C.27)
22
NOTE:
To know the IP address of the printer, print the Set-up report of the printer (see par.1.4.1) or •
use “Locator” (see par.C.3).
In models with SD/MMC, it is possible to store the new logo both on SD/MMC and on Flash •
Disk.
(Fig.C.27)
User Manual KPM216H II C-15
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APPENDIX C - ADVANCED FUNCTIONS
Copy the new logo into the “Pictures” folders (see fi g.C.28).3.
33
(Fig.C.28)
4. Add to the confi guration fi le “PictList.ini”, a line with a number associated to the logo (to be used with
printer’s commands), a letter for the memory unit and the logo fi le name, as indicated in the instructions writ-
ten inside the “PictList.ini” fi le (see fi g.C.29).
44
ATTENTION: The confi guration fi le “PictList.ini” on the printer’s Flash Disk, has to be modifi ed
even if the new added logo is stored on SD/MMC (only for models with SD/MMC).
C-16 KPM216H II User Manual
(Fig.C.29)
Page 73
APPENDIX C - ADVANCED FUNCTIONS
C.5.3 Logos management from Embedded Web Server
To manage logos from the Embedded Web Server, proceed as follows:
Connect to the network the printer and the computer (see fi g.C.30).1.
Enter into the Embedded Web Server following the instruction of the par.C.2.2.2.
Enter into the “Printer Support” section (see fi g.C.31)3.
Enter the page related to “Picture Settings” tool (see fi g.C.32)4.
Make the registration to obtain the access to the restricted page related to the logos management (see 5.
fi g.C.32).
11
22
PUSH HERE
TO CLOSE
WARNING!
MOVING PARTS
(Fig.C.30)(Fig.C.31)
33
44
55
(Fig.C.32)
User Manual KPM216H II C-17
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APPENDIX C - ADVANCED FUNCTIONS
After making registration (see par.C.2.2), the “Printer Settings” page will be displayed (see fi g.C.33). It is pos-
sible to execute the following operations:
add a new logo, associate the added logo to an unambiguous number and select the unit memory of •
storage (Flash Disk or SD/MMC, for the model with SD/MMC);
delete logos already stored into KPM300H;•
execute a print with the logo test.•
The new logo is automatically added to the “Pictures” folder (it will be therefore visible from Mass Storage
and from FTP server too) and then converted in the proper format.
(Fig.C.33)
C.5.4 Logos printing
The logos stored into a unit memory and converted by the printer, can be printed by using the number associated to the logo during the conversion step.
The correspondence between fi le-name and logo-number is warrant by the confi guration fi le “PIctList.ini” and
it is verifi able with the logo test.