The pre-installed multimedia contents are
protected from Copyright CUSTOM ENGINEERING S.p.A. Other company and
product names mentioned herein may be
trademarks of their respective companies.
Mention of third-party products is for informational purposes only and constitutes
neither an endorsement nor a recommendation. CUSTOM ENGINEERING S.p.A.
assumes no responsibility with regard to
the performance or use of these products.
THE IMAGES USED IN THIS MANUAL ARE USED AS AN ILLUSTRATIVE EXAMPLES. THEY COULDN’T
REPRODUCE THE DESCRIBED
MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED,
THE INFORMATION GIVEN IN THIS
MANUAL
ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE
DATE OF THIS DOCUMENT.
GENERAL SAFETY INFORMATION
Your attention is drawn to the following
actions that could compromise the characteristics of the product:
• Read and retain the instructions which
follow.
• Follow all indications and instructions
given on the device.
• Make sure that the surface on which
the device rests is stable. If it is not, the
device could fall, seriously damaging it.
• Make sure that the device rests on a hard
(non-padded) surface and that there is
suffi cient ventilation.
• When positioning the device, make sure
cables do not get damaged.
• Use the type of electrical power supply
indicated on the device label. If uncertain, contact your dealer.
• Make sure the electrical system that
supplies power to the device is equipped
with a ground wire and is protected by a
differential switch.
• Do not block the ventilation openings.
• Do not insert objects inside the device as
this could cause short-circuiting or damage components that could jeopardize
printer functioning.
• Do not carry out repairs on the device
yourself, except for the normal maintenance operations given in the user
manual.
• Make sure that there is an easily-accessible outlet with a capacity of no less than
15A in the vicinity of where the device is
to be installed.
• Periodically perform scheduled maintenance on the device to avoid dirt build-up
that could compromise the correct, safe
operation of the unit.
• Before any type of work is done on the
machine, disconnect the power supply.
• Do not touch the head heating line with
bare hands or metal objects. Do not
perform any operation inside the printer
immediately after printing because the
head and motor tend to become very hot.
GENERAL INSTRUCTIONS
CUSTOM ENGINEERING S.p.A. declines
all responsibility for accidents or damage
to persons or property occurring as a result of tampering, structural or functional
modifi cations, unsuitable or incorrect in-
stallations, environments not in keeping
with the equipment’s protection degree or
with the required temperature and humidity
conditions, failure to carry out maintenance
and periodical inspections and poor repair
work.
THE CE MARK AFFIXED TO
THE PRODUCT CERTIFY
THAT THE PRODUCT SATISFIES THE BASIC SAFETY
REQUIREMENTS.
The device is in conformity with the essential Electromagnetic Compatibility and
Electric Safety requirements laid down in
Directives 2006/95/CE and 2004/108/CE
inasmuch as it was designed in conformity
with the provisions laid down in the following Standards:
• EN 55022 Class B (Limits and methods
of measurements of radio disturbance
characteristics of Information Technology Equipment)
• EN 55024 (Information Technology
Equipment – Immunity characteristics
– Limits and methods of measurement)
• EN 60950 (Safety of information equipment including electrical business
equipment)
GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT
The crossed-out rubbish bin logo means
that used electrical and electronic products
shall NOT be mixed with unsorted municipal waste. For more detailed information
about recycling of this product, refer to the
instructions of your country for the disposal
of these products.
• Do not dispose of this equipment as
miscellaneous solid municipal waste, but
arrange to have it collected separately.
• The re-use or correct recycling of the
electronic and electrical equipment
(EEE) is important in order to protect
the environment and the wellbeing of
humans.
• In accordance with European Directive
WEEE 2002/96/EC, special collection
points are available to which to deliver
waste electrical and electronic equipment and the equipment can also be
handed over to a distributor at the moment of purchasing a new equivalent
type.
• The public administration and producers
of electrical and electronic equipment
are involved in facilitating the processes
of the re-use and recovery of waste electrical and electronic equipment through
the organisation of collection activities
and the use of appropriate planning arrangements.
• Unauthorised disposal of waste electrical
and electronic equipment is punishable
by law with the appropriate penalties.
The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this copy.
1.1 Explanatory notes used in this manual ............................................................................................................. 7
1.2 Main features ....................................................................................................................................................8
2 INSTALLATION AND USE ..................................................................................................................................... 11
2.1 Unpackaging the product ............................................................................................................................... 11
2.2 Cash register parts ......................................................................................................................................... 12
2.3 Turn on the cash register ................................................................................................................................13
2.4 Connect the Control Box ................................................................................................................................ 14
2.6 Paper load ...................................................................................................................................................... 18
3.1 Power supply connector ................................................................................................................................. 25
3.2 USB connector ............................................................................................................................................... 25
5.1 Sales under Department or PLU .................................................................................................................... 31
5.3 PLU ................................................................................................................................................................32
5.6 Single key ....................................................................................................................................................... 35
8 EXTRA FUNCTIONS ............................................................................................................................................. 51
8.1 Paper feed ...................................................................................................................................................... 51
8.2 Entering a not-summing number (for identifi cation) ....................................................................................... 51
8.4 Department price query .................................................................................................................................. 53
8.5 PLU price query ..............................................................................................................................................53
9 SPECIAL FUNCTIONS .......................................................................................................................................... 59
9.2 Received in account ....................................................................................................................................... 60
9.3 Paid out .......................................................................................................................................................... 61
10 REPORTS / ZERO REPORTS ............................................................................................................................. 63
10.1 Sample Report of the Electronic Journal ...................................................................................................... 66
10.3 Sample PLU Report .....................................................................................................................................68
10.4 Sample Department Report .......................................................................................................................... 68
10.6 Sample Time Band Report ........................................................................................................................... 69
11.4 Set contrast level .......................................................................................................................................... 80
12 SERVICE .............................................................................................................................................................. 81
12.1 Activation menu ............................................................................................................................................81
12.2 Initialize a new EFJD .................................................................................................................................... 81
12.7 Upgrade with device closed .........................................................................................................................84
12.8 Upgrade with device open ............................................................................................................................ 85
This manual refers only to the BIG II TOUCH S Cash Register and not to an entire point-of-sale system. It is intended
to supply the operator with all instructions for correct register use. Proper settings and register use will be described,
as well as how to perform the most common functions as listed below:
• Paper roll change
• Register operation
• Troubleshooting.
This manual supplies some general and technical information regarding the register with the purpose of familiarising
the operator with the characteristics and possible functions of this unit.
1.1 Explanatory notes used in this manual
ABC
ABC
Note:
ATTENTION:
DANGER:
Messages displayed on the device.
Important information or suggestions relative to the use of the device.
Information marked with this symbol must be carefully followed to guard against damaging the device.
Information marked with this symbol must be carefully followed to guard against operator injury or damage.
User Manual BIG II TOUCH S 7
Page 8
1. INTRODUCTION
1.2 Main features
GENERALS SPECIFICATIONS
SensorsPaper presence
Display
LCD TFT 800 x 480 pixel, 256 colours
KeyboardVirtual keyboard (programmable, up to 125 keys)
Protocols
INTERFACES
COM 1 serial connector (RJ45)from 1200 to 115200 bps
COM 2 serial connector (RJ45)from 1200 to 115200 bps
USB connector12 Mbit/sec
ETHERNET connector10/100 Mbit/sec
Drawer connector (RJ12)
MEMORIES
Flash memory32 Mbytes
Dynamic RAM32 Mbytes (of which 6 Mbytes Graphics Coupon)
Non volatile memory2 Mbytes
Fiscal memory256 Kbytes (2500 zero sets)
Electronic journalMMC and/or SD (equivalent 1 mil. lines)
2 backlit graphic LCD display (128 x 17 pixel)
(customer side and operator side)
XON/XOFF and XON/OFF no echo
CUSTOM and CUSTOM DLL
PRINTER
Resolution203 DPI (8 dot/mm)
Printing methodThermal, fi xed head (8 dot/mm)
Printing speed80 mm/sec
Graphic printing
Printing densityfrom 50 % to 150 %
PAPER
Type of paperThermal rolls (heat-sensitive side on outside of roll)
2
Paper weight55 g/m
Paper width57 mm ± 0.5
Paper endNot attached to roll core
Internal roll core diameter12 mm
Paper replacementEasy loader
FUNCTIONS
Automatic date calendar with perennial hour printing
Department (free and preset)100 (8 of which are on the keyboard)
Department group
– 60 g/m2
Operators15 (with password option)
PLU50 000 (with EAN code)
Description for departments and PLUup to 22 characters
Heading settingup to 42 characters x 6 lines
8 BIG II TOUCH S User Manual
Page 9
1. INTRODUCTION
Limitation on both minimum and maximum amount values per department, on payments and change
Erred operation cancel, erred receipt cancel, returned merchandise
Display and printed calculation of change
Payments30 programmable types
Credit recovery
Discount and extra chargesBoth on the article and on the subtotal of the value and percentage
VAT calculation with rate sub-division
VAT groups5
Unit of measure6 programmable types
Fiscal receipt with printing of fi scal code and printing of data of stored customers
Fiscal zeroing
ReportsFinancial, sales statistics (also for time band) and archive
Sharing amount with EFT bancomat
Open receipt check from keyboard
Drawer management (device can manage drawer with different power - 6V, 12V, 18V, 24V)
Programmable ETHERNET parameters
Sending e-mail programmable
PERIPHERALS
Cash drawer
Barcode reader
PC
ELECTRICAL SPECIFICATIONS (BIG II TOUCH)
Power supply24 Vdc ±10%
Average consumption
Standby consumption0.27 A
ELECTRICAL SPECIFICATIONS (power adapter)
Power supplyfrom 100 Vac to 240 Vac
Current1.5 A
Power50 W
Frequencyfrom 50 Hz to 60 Hz
ENVIRONMENTAL SPECIFICATIONS
Operating temperaturefrom 0°C to 50°C
(1)
0.5 A
Relative humidityfrom 10% to 80% Rh
Storage temperaturefrom -20 °C to +70 °C
Storage humidityfrom 10% to 90% Rh
(1) Referring to the standard CUSTOM receipt (L=10cm, Density = 12,5% dots on).
User Manual BIG II TOUCH S 9
Page 10
1. INTRODUCTION
1.3 Mechanical dimensions
Width248,8 mm
Lenght246,2 mm
Height(with cover closed) 123 mm
Weight(without paper roll) 1380 gr
237,2
120,3
123
246,2
248,8
10 BIG II TOUCH S User Manual
Page 11
2. INSTALLATION AND USE
2 INSTALLATION AND USE
2.1 Unpackaging the product
This operation, which must follow the below steps, must be performed by an authorised CUSTOM technical assistant
as it involves assimilating the register to the fi scal regime.
Before connecting the unit, carefully examine the register to ensure that all parts operate properly. Following instructions
contained in this chapter, the register shall then be ready for connection to the user’s system in just a few minutes.
Remove the register from the
box, taking care not to damage
packaging material in the event
of future use for transport. Check
that all the components illustrated below are present and that
there are no signs of damage.
1. Power supply cable
2. EJ electronic journal (already
inserted into the slot)
3. Paper roll
4. Short guide
5. Fiscale manual + signalling
guide
6. Upper foam packing shell
7. Device
8. Box
9. Lower foam packing shell
1324
5
6
7
8
9
User Manual BIG II TOUCH S 11
Page 12
2. INSTALLATION AND USE
2.2 Cash register parts
1. Operator side display
2. Touch screen display
3. Fiscal seal
4. Cover opening lever
5. Cover for paper compartment
6. Receipt output
1
2
3
4
5
7. Blade for manual tear-off
8. ON/OFF key
9. Customer side display
10. Power supply
11. ECR software / EJ electronic journal
12. ETHERNET port
13. USB port
14. COM2 serial port
15. COM1 serial port
16. Drawer port
17. Power supply port
6
7
8
9
10
12 BIG II TOUCH S User Manual
12131114151617
Page 13
2.3 Turn on the cash register
To turn on the cash register proceed as follows:
1
Turn the cash register upside down
2
2. INSTALLATION AND USE
4
C
Connect the power supply to a 220Vac power outlet
by the power supply cable C, provided in the package
5
A
Connect the power supply connector A
3
B
ON/OFFON/OFF
5 sec.
Switch on the register by pressing the ON/OFF key
located on the left side. The register will display the
“REDO” message
Insert the power supply in the housing
by widening the locking tooth B
ATTENTION:
Use the type of electrical power supply indicated
on the device label.
User Manual BIG II TOUCH S 13
Page 14
2. INSTALLATION AND USE
2.4 Connect the Control Box
THIS PART IS RESERVED
EXCLUSIVELY TO
TECHNICAL SERVICE
To connect the Control Box with the system proceed as
follow:
1. Connect the Control Box with COM1 or COM2 port on
BIGII S using the serial cable in the package.
4. Set the COM2 port confi guration:
5. Use the arrow keys to browse within the menu and
confi rm by pressing the ENTER key when this mes-
sage appears on the display (ex. COM1 port):
COM 1 PORT
KONTROLLENHET
6. Set the baud rate for Control Box communication:
COM1 or COM 2
CONTROL BOX
2. Turn on the Cash Register (see previous paragraph)
and the Control Box.
3. Set the COM1 port confi guration:
7. This message appears on the display:
BAUD RATE K-ENHET
9600bps
8. Use the arrow keys to browse within the menu and
confi rm by pressing the ENTER key.
Note:
Set the same baud rate as the Control Box.
Set the fl ow control on the Control Box as RTS/
CTS or HARDWARE.
9. Perform a fi nancial zero report:
14 BIG II TOUCH S User Manual
Page 15
2. INSTALLATION AND USE
10. Start the ACTIVATION mode:
11. This message appears on the display:
NAMN KASSA
AA
12. Type the system name and press the ENTER key to
confi rm.
TYP KVITTOHUVUD
TEXT
17. A preview receipt is printed out:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
RADER KVITTOHUVUD5
MOMSNUMMER0000000000
KONTROLLENHETABCDE000000001234
NAMN KASSA: AA
MASKINNUMMER: 1
01/01/12 12:00OP.T.#1
18. This message appears on the display:
13. Use the arrow keys to select the type of receipt header
and press the ENTER key to confi rm.
KVITTOHUVUD 1/6
<Company Name>
14. Type the receipt header (No.6 lines available) and
press the ENTER key to confi rm.
RADER KVITTOHUVUD
5
15. Select the number of active lines for receipt header
(from 1 to 6).
ORGANISATIONSNUMMER
0000000000
16. Type the Corporate ID number and press the ENTER
key to confi rm.
AKTIVERING?
[C]=NEJ [ENTER]=JA
19. Press the ENTER key to confi rm.
ACCEPTERA NY
[C]=NEJ [ENTER]=JA
20. Press the ENTER key to confi rm.
21. A receipt is printed out:
KASSA AKTIVERAD
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00OP.T.#2
User Manual BIG II TOUCH S 15
Page 16
2. INSTALLATION AND USE
2.5 Connection
Connectivity with other devices is ensured by the interfaces of the cash register.
Cash drawer
HUB
Cable supplied with CUSTOM cash drawer
ETHERNET UTP standard cable (pin to pin)
PC
16 BIG II TOUCH S User Manual
ETHERNET CrossOver standard cable
USB standard cable
Page 17
2. INSTALLATION AND USE
CBADAT-RJ11-JACK
Adapter cable for cash drawer
Notes:
To enable/disable the
automatic opening of cash
drawer, enter the menu
FUNKTIONER > PROGRAMMERING > ARBETS
INSTÄLLN > AUTO ÖPPN
KASSALÅDA (see Chap.
PERSONALIZATION).
To set the correct supply
voltage for cash drawer enter
the menu FUNKTIONER >
PROGRAMMERING >
ARBETS INSTÄLLN > VOLT
KASSALÅDA (see Chap.
PERSONALIZATION).
To correctly set the communication ports enter the menu
FUNKTIONER > PROGRAMMERING > ARBETS
INSTÄLLN (see Chap.
PERSONALIZATION).
CB9POLI-PLUG8-01
Connection cable for PC
DKCOM1COM2USBETH
Barcode Reader
CB9POLI-PLUG8-10
Connection cable for optical reader
User Manual BIG II TOUCH S 17
Page 18
2. INSTALLATION AND USE
2.6 Paper load
ATTENTION:
Only use approved paper rolls.
To load the paper roll into the cash register proceed as
follows:
1
A
3
2
Lift the opening lever A.
B
Insert the paper roll, following the indicates rotation
direction.
4
Pull the paper until it comes out a few centimetres
and close the cover.
5
V
ROOM
Open the cover for the paper compartment B.
18 BIG II TOUCH S User Manual
The paper is automatically loaded.
Page 19
2. INSTALLATION AND USE
2.7 Electronic Journal replacement
The cash register is supplied with an electronic journal
device already properly initialized. The device is MMC
and/or SD replacement of the traditional paper roll.
The cash register will not work if said device is not inserted.
Note:
An operational ticket with the message “EJ on EXHAUSTION” in double height printed at the end of every fi scal
receipt. Once those last 30,000 lines have run out, a notfi scal receipt with the message “EJ FULL LAST FISCAL
CLOSURE” will be double height printed at the bottom of
each fi scal receipt. At this point, after having performed
a daily fi scal closing, the EJ will have defi nitively run
out of space and cannot be used for new registrations,
though readings will still be possible.
Note:
Non-automatic procedures can be utilised as well if the
user would like to change the EJ before having completely run it out. Press the FUNKTION key, enter into
the VERKTYG menu and follow function “NY E-J INIT.”,
then proceed as indicated above.
• Enter the password:
• Eject the run out multimedia card and insert a new
card:
• Perform a fi scal resetting to close the full EJ.
• Enter the “NY E-J INIT.” mode:
• Confi rm with the ENTER key:
Note:
The steps above are also shown on the display and
printed on a NOT-FISCAL receipt (see fi gure).
User Manual BIG II TOUCH S 19
Page 20
cohol, solve
2. INSTALLATION AND USE
TAG UT KORTET
LADDA ETT NYTT KORT
E-J PREP.START, WAIT...
E-J FORMATERING PÅGÅR...
2.8 Cleaning
ATTENTION:
Do not use alcohol (methyl, ethyl or isopropyl) or
strong solvents. Do not use thinner or benzene,
abrasive cleaners, compressed air or stiff brushes.
Do not let water or other liquids get inside the device.
BODY AND DISPLAY
To clean the device proceed as follows:
E-J KORT INIT OK
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00OP.T.#1
1
OFF
Switch off the device.
2
Disconnect the power cable from the network.
3
20 BIG II TOUCH S User Manual
Alcohol, solvent
Clean the device by using a soft cloth.
ON
Page 21
cohol, solve
2. INSTALLATION AND USE
4
1
2
ATTENTION: Clean the operator
side display (1) and the customer
side display (2) without using any
ammonia-based products.
ATTENTION:
Periodically remove accumulated paper dust from
the paper outfeed mouth and from the printing roller.
To perform this operation, do not use harsh chemical solvents; use of a soft, alcohol-moistened cloth
or compressed air.
Ammonia
2
Disconnect the power cable from the network.
3
5 min.
Wait a few minutes to allow the screen
to get to room temperature.
4
TOUCH SCREEN
To clean the touch screen proceed as follows:
ATTENTION:
Do not use alcohol (methyl, ethyl or isopropyl) or
strong solvents. Do not use thinner or benzene,
abrasive cleaners, compressed air or stiff brushes.
Do not let water or other liquids get inside the device.
1
OFF
Switch off the device.
H2O
Alcohol, solvent
Gently wipe the screen with a non-abrasive cloth
slightly moistened with water.
User Manual BIG II TOUCH S 21
ON
Page 22
2. INSTALLATION AND USE
2.9 Touch screen calibration procedure
If the device’s screen does not respond properly to touch
screen commands, it may need to perform a re-calibration
of the same. To enter the calibration mode, proceed as
follows:
1
OFF
Switch OFF the device.
2
4
ON
5
3
A
KASSAN STARTAR
VÄNLIGEN VÄNTA...
Lift the opening lever A.
B
C
Open the cover for paper compartment B and,
if necessary, move the paper C
to release the sensor surface.
22 BIG II TOUCH S User Manual
Page 23
6
2. INSTALLATION AND USE
INGET PAPPER ELLER
LUCKAN ÖPPEN
íí! $77$96/87$/$''$3$33(5
2&+67ÄNG LUCKAN
íí! )ÖR KALIBRERING TRYCK PÅ6.ÄRMEN
User Manual BIG II TOUCH S 23
Page 24
2. INSTALLATION AND USE
24 BIG II TOUCH S User Manual
Page 25
3. CONNECTIONS
3 CONNECTIONS
THIS PART IS RESERVED
EXCLUSIVELY TO
TECHNICAL SERVICE
3.1 Power supply connector
The device is equipped with an external power plug and
a power supply from 24 Vdcto 50 wattssupplied with the
product.
22
11
33
44
Power Supply
3.3 Drawer connector
1166
RJ12
The following table shows the functions of the drawer
connector’s poles:
PIN IN/OUTSIGNAL
1GND
2OUTDrawer open signal
3INDrawer close check signal
4+24V
5N.C.
6GND
The connector pin confi guration is as follows:
PINSIGNAL
1+ 24VDc
2GND
3GND
4Frame GND
ATTENTION:
Observe power supply polarity.
3.2 USB connector
1122
4433
USB
Nota: The solenoid must be connected from Pin 2 to
Pin 4 on the drawer connection.
PIN 2
PIN 4
ATTENTION:
Drawer extraction solenoid resistance must not be
lower than 24 Ω. to prevent current overload.
Note:
Refer to Chap. PERSONALIZATION to enable/disable
automatic drawer opening.
Note:
The device can manage different drawers of different
power supplies (6V, 12V, 18V, 24V).
BIG II TOUCH > CASH REGISTER (OPTIONAL)
Use the RJ12 - Jack adapter cable to connect the register
with the cash drawer.
The device is equipped with a USB type B connector for
connecting to an external device or a PC (optional cable).
CBADAT-RJ11-JACK Adapter Cable RJ12-JACK
The cash drawer is used for storage and movement of
cash and/or equivalent qualifi cations such as checks,
ticket restaurant, etc.
User Manual BIG II TOUCH S 25
Page 26
3. CONNECTIONS
3.4 COM1 / COM2 serial connectors
The device is equipped with two serial connectors for connecting to an external device or a PC (optional cable). For
the pinout of the connector to refer to the following table:
1188
COM2
PINSIGNALDESCRIPTION
1RTSReady to send
2CTSClear to send
3DTRData terminal ready
4GNDGround signal
5+24 VPower supply
6RXDData receive
7TXDData transmission
8DTRData terminal ready
1188
COM1
BIG II TOUCH > BARCODE READER (OPTIONAL)
Use the power adapter RJ45 - RS232 also available to
connect the cash register to a serial optical reader.
CB9POLI-PLUG8-10Adapter Cable RS232
3.5 ETHERNET connector
Sx LEDDx LED
1188
RJ45
For the pinout of the connector to refer to the following
table:
PINSIGNALDESCRIPTION
1ETX+ETX+
BIG II TOUCH > PC
Use the optional RS232 adapter cable to connect the cash
register to a PC via the serial connector.
CB9POLI-PLUG8-01Adapter Cable RS232
For the signals, refer to the following scheme.
DCD
RJ45F
CASH
REGISTER
RTS
CTS
DTR
GND
+ VI
RXD
TXD
DTR
RXD
TXD
GND
DSR
RTS
CTS
RI
DB9F
PC
2ETX-ETX-
3ERX+ERX+
4+24 VTNot connected
5+ 24 VTNot connected
6ERX-ERX-
7GNDNot connected
8GNDNot connected
Note:
The functions of the two LEDs, left and right are indicated
in the following table:
LEDFUNCTION
SxLink: the LED (yellow) lights up when con-
nection is active.
DxRx/Tx: LED (green) lights when data are
received or transmitted.
• Use an Ethernet cross-over type cable to connect the
printer directly to a personal computer.
• Use an Ethernet UTO (pin to pin ) cable to connect the
printer directly to a HUB device.
26 BIG II TOUCH S User Manual
Page 27
1
4. KEYBOARD AND DISPLAY
4 DISPLAY
4.1 Touch screen
The cash register is provided with a 7” touch screen display for the device management and for performing transaction. In standard confi guration, the following keys are located on the main panel (see fi gure):
FUNCTIONS
MENU
See MENU
STRUCTURE
in the last page
of this short guide
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To customize
keyboard layout
use the “Keyboard
Configurator” section
of the “FISCAL
SUITE” software
Konto-kort
Betal-
sätt
X.
7
PQRS
4
GHI
1
,:;’?+-
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Pan1
Pan
Pan2
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8
TUV
5
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2
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9
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6
MNO
3
DEF
00
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Varugr.
8
Varugr.
6
Varugr.
4
Varugr.
2
Varugr.
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Enter
Varugr.
9
Varugr.
7
Varugr.
5
Varugr.
3
Sub TL
Ins.
Pan5Pan4Pan3
OPERATION
To customize
keyboard layout
use the “Keyboard
Configurator” section
of the “FISCAL
SUITE” software
PANELS FROM 1 TO 5
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6
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Kontant
Pan2Pan3Pan4Pan5
User Manual BIG II TOUCH S 27
FÖRSÄLJNING VARUGR.
51
56
61
63
FÖRSÄLJNING TIDSINTERVALL
100
65
67
69
80
60
40
20
DAGLIGT NETTO Kr: 43,83
C.I.D. Kr: 40,83
20 4 8 10121416182022246
55% VARUGRUOPP 1
17% VARUGRUOPP 3
12% VARUGRUOPP 5
9% VARUGRUOPP 4
4% VARUGRUOPP 2
Page 28
4. KEYBOARD AND DISPLAY
Panels 1 to 4 can be programmed to suit the needs of
the customer.
Instead, the panel 5 is used to display
The panel 5 invece is used to graphically display the following sales statistics (see fi gure):
- departments top ten (% daily net)
- percentage of sales by time band
At the bottom of the page are also placed the daily net
counter and the counter for cash in drawer.
FÖRSÄLJNING VARUGR.
55% VARUGRUPP 1
17% VARUGRUPP 3
12% VARUGRUPP 5
9% VARUGRUPP 4
4% VARUGRUPP 2
FÖRSÄLJNING TIDSINTERVALL
100
80
60
40
20
2048 10 12 14 16 18 20 22 246
DAGLIGT NETTO Kr: 43,83
C.I.D. Kr: 40,83
Pan1
Pan2
Pan5Pan4Pan3
Note: The images shown are purely indicative, since
the screens that are displayed on the touch screen can
be customized according to user needs.
Note: Keyboard programming can be performed only by using the “Keyboard Confi gurator” section of the “FISCAL
SUITE” software.
4.2 Key functions
SINGLE FUNCTION BUTTON
In the example on the side is shown a button that activates a single function:
1
1. The key only performs the function described.
DOUBLE FUNCTION BUTTON
1
in the example on he side is shown a button that activates two functions:
1. In “normal“ mode performs the function described at the top.
2. In the FUNCTION menu performs the function described at the bottom.
2
INPUT BUTTON
1
2
In the example on the side is shows a button for entering numeric and alphanumeric characters:
1. In “normal” mode allows you to enter one of the numeric character shown at the top.
2. In the FUNCTION menù allows you to enter one of the alphanumeric characters shown in the bottom. Repeatedly
press a button to scroll through the character set.
28 BIG II TOUCH S User Manual
Page 29
4. KEYBOARD AND DISPLAY
4.3 Customer side display and operator side display
The device is equipped with 2-lines/20-characters customer and operator display that shows clearly all the commands
and functions for which the device is programmed.
In stand-by mode, the display will show the following message:
LCD display in standby mode.
In event of malfunctions, the device emits an acoustic signal and the display will show an error message followed by
a code number.
LCD display in event of malfunction.
Note:
The summary of the malfunctions are stated on the “STATUS SIGNALLING GUIDE”.
If the cash register shows the following message when switched on, it has entered into a non-operative mode for
technical use called “SAFE MODE”.
LCD display in “SAFE MODE”.
To exit from this mode, switch off the device, ensure that the fi scal journal is properly inserted and switch back on the
device without pressing the touch screen. Wait for the message REDO to appear on the display.
User Manual BIG II TOUCH S 29
Page 30
4. KEYBOARD AND DISPLAY
30 BIG II TOUCH S User Manual
Page 31
5. OPERATING SEQUENCE
5 OPERATING SEQUENCE
5.1 Sales under Department or PLU
Sales print-out are broken down into DEPARTMENTS
and PLU. The PLUs are products and services at a preset
price, belonging to a department. Sales are typed on the
keyboard as described below.
5.2 Departments
Note: Keyboard programming can be performed only
by using the “Keyboard Confi gurator” section of the
“FISCAL SUITE” software.
The device can perform the sales on departments in two
ways:
WITH PRESET PRICE
If the department has a preset price, when the user hits
the department key, the device will display and print out
the preset price on the receipt. For example, if DEPARTMENT 1 has a preset price of 20.00 kronas:
• Press the key directly:
• Press the KONTANT key to ends the transaction.
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
1 VARUGRUPP 00120,00 C
1 VARUGRUPP 00110,00 C
TOTAL Kr30,00
KONTANT30,00
C:MOMS 12% (12,00%)3,21
TOTAL NETTO26,79
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
Note: When a free price is entered for a department, the
price is retained until a different department is selected
or the “C” key is pressed.
Note: To set departments enter the menu FUNKTION
> PROGRAMMERING > VARUGRUPPER (see Chap.
PERSONALIZATION).
• The preset price is added to the receipt.
WITH FREE PRICE
If you type the amount followed by the department key,
this price is added to the transaction For example, to sell
DEPARTMENT 1 with a free price:
• Enter the amount from numeric keypad followed by
the DEPARTMENT key:
User Manual BIG II TOUCH S 31
Page 32
5. OPERATING SEQUENCE
5.3 PLU
Note: Keyboard programming can be performed only
by using the “Keyboard Confi gurator” section of the
“FISCAL SUITE” software.
The device can perform the sales on PLU in two ways:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
WITH PRESET PRICE
When the user press the PLU key, the system will display
and print out the preset price on the receipt. For example,
if PLU1 has a preset price of 20.00 kronas:
• Press the key:
The preset price is added to the receipt.
In case of quantity other than 1, use the multiplication key
to specify the quantity (ex. No.5 PLU3):
The preset price x 5 is added to the receipt.
Kr
1 ARTIKEL 120,00 C
5 ARTIKEL 3500,00 C
1 ARTIKEL 1100,00 C
TOTAL Kr620,00
KONTANT620,00
C:MOMS 12% (12,00%)66,43
TOTAL NETTO553,57
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
Note: When a free price is entered for a PLU, the price
is retained until a different PLU is selected. This restores
the preset price.
Note: To personalize the Departments archive enter
the FUNKTION > PROGRAMMERING > ARTIKEL/PLU
menu (see Chapter 11).
WITH FREE PRICE
If you type the amount followed by the PLU key, this price
is added to the transaction For example, to sell PLU1 with
a free price:
• Enter the amount from numeric keypad followed by
the PLU key:
The PLU1 is added with price of 100.00 kronas. The system issue the following receipt:
32 BIG II TOUCH S User Manual
Page 33
5. OPERATING SEQUENCE
5.4 “PLU code” key
To perform the operations described in the previous paragraph with the PLUs that do not have a dedicated key on
the keyboard, use the “PLU code” key. For example, if
PLU1 has a preset price of 20.00 kronas:
• Press the keys:
• The preset price for PLU1 is added to the receipt.
• In case of quantity other than 1, use the multiplication
key to specify the quantity (ex No.5 PLU 3):
• The preset price of PLU3 x 5 is added to the receipt.
If you enter the amount followed by the quantity, the
transaction is added the PLU with the price typed. For
example, to sell PLU1 with a free price proceed as follow:
The PLU 1 is added with price of 100.00€. The system
issue the following receipt:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
1 ARTIKEL 120,00 C
5 ARTIKEL 3500,00 C
1 ARTIKEL 1100,00 C
TOTAL Kr620,00
KONTANT620,00
C:MOMS 12% (12,00%)66,43
TOTAL NETTO553,57
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
• Enter the amount from numeric keypad followed by
the PRICE key.
• Enter the PLU using the PLU CODE key
:
User Manual BIG II TOUCH S 33
Page 34
5. OPERATING SEQUENCE
5.5 “Department code” key
To perform the operations described in the previous paragraph with the departments that do not have a dedicated
key on the keyboard, use the “Department code” key. For
example, if DEPARTMENT1 has a preset price of 20.00
kronas:
• Press the keys:
• The preset price of DEPARTMENT1 is added to the
receipt.
• In case of quantity other than 1, use the multiplication
key to specify the quantity (ex. No.5 DEPARTMENT
3):
The DEPARTMENT1 is added with price of 15.00€. The
system issue the following receipt:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
1 VARUGRUPP 00120,00 C
5 VARUGRUPP 003500,00 C
1 VARUGRUPP 001100,00 C
TOTAL Kr620,00
KONTANT620,00
C:MOMS 12% (12,00%)66,43
TOTAL NETTO553,57
• The preset price of DEPARTMENT3 x 5 is added to
the receipt.
If you enter the amount followed by the quantity, the
transaction is added the DEPARTMENT with the price
typed. For example, to sell DEPARTMENT 1 with a free
price proceed as follows:
• Enter the amount from numeric keypad followed by
the PRICE key:
• Enter the DEPARTMENT using the DEPARTMENT
CODE key
:
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
34 BIG II TOUCH S User Manual
Page 35
5.6 Single key
It is possible to set an operation for any Department or
PLU. If the sale is carried out on said PLU or DEPARTMENT, it is typed as a fi rst element of the transaction.
This concludes automatically with a cash payment without
needing to hit the CASH key. For example, enabling the
“SINGLE KEY” option on DEPARTMENT 1:
• Press the key:
• Or typing the amount from the keyboard followed from
the DEPARTMENT:
5. OPERATING SEQUENCE
The amount is charged and the transaction is concluded
with the receipt print out.
ATTENTION:
A single key sale can be carried out only when the
quantity is equal to 1.
For quantities other than 1 entered using the multiplication table, the PLU or Department will not close
the transaction, even if programmed for the SINGLE
KEY function.
In the same manner, in the event of transactions starting
with departments or PLU preset for single key activity, the
“X” key must be typed fi rst to event the transaction from
closing as shown in the following example:
Note: To personalize the Departments archive enter
the FUNKTION > PROGRAMMERING > VARUGRUPPER menu. To personalize the PLU archive enter the
FUNKTION > PROGRAMMERING > ARTIKEL/PLU
(see Chapter 11).
User Manual BIG II TOUCH S 35
Page 36
5. OPERATING SEQUENCE
36 BIG II TOUCH S User Manual
Page 37
6. CORRECTIONS
6 CORRECTIONS
6.1 Total operation cancellation
It is possible to cancel the whole transaction entered. All
counters will be reported in the condition they were after
the last ticket. To cancel the entire transaction proceed
as follows:
• During the transaction press:
• The display will request confi rmation:
FULL CORRECTION?
[C]=NEJ [ENTER]=JA
---> TRANSAKTICNEN ANNULLERAS <---
TOTAL Kr0,00
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00OP.T.#1
6.2 Corrector
This function allows to cancel an item of the transaction.
BUFFERED PRINTING = YES
(see PROGRAMMERING > INST INT SKRIVARE)
• Confi rm with ENTER key. The device is ready for
a new transaction. The display shows the following
message:
REDO
01/01/201210:00
BUFFERED PRINTING = NO
(see PROGRAMMERING > INST INT SKRIVARE)
• Confi rm with ENTER key. A receipt with the message
“TRANSAKTICNEN ANNULLERAS” will be printed.
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
LAST ENTERED ITEM
To cancel the last entered item press the CORRECTION
key:
ITEM SELECTION
To cancel previously entered items proceed as follows:
• During the transaction, activate the correction mode
by pressing the keys:
• Use the “arrow” key to select the item to cancel:
Kr
1 ARTIKEL 120,00 C
NOLLAD TRANSAKTION-20,00
User Manual BIG II TOUCH S 37
Page 38
6. CORRECTIONS
• Confi rm with the ENTER key:
• This message appears on the display:
RADERA? [1]
JA[J] [N]
• Use the “arrow” key to select the answer:
• Confi rm with the ENTER key:
6.3 Return ticket
This feature allows you to perform a return of merchandise sold on a previous transaction. The return can be
executed, even if it is the fi rst task of the day that would
make the department’s total negative. Proceed as follows:
• Enable the return ticket:
• Enter the return and the department related:
• Finish by pressing a payment key (ex. “CASH”):
• Or exit the correction mode with the ESC key:
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
RETURKVITTO NUM.1
Kr
1 VARUGRUPP 002200,00 C
TOTAL Kr200,00
KONTANT200,00
VÄXEL0,00
C:MOMS 12% (12,00%)21,43
TOTAL NETTO178,57
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
38 BIG II TOUCH S User Manual
Note:
As provided by the tax law, a return can not perform a
negative total for the transaction. In practice, you can
not close the transaction if the total is negative.
Page 39
6. CORRECTIONS
6.4 Percentage discount
The user can set a discount percentage on a single transaction item immediately after it has been entered or after
the SUBTOTAL.
Note: The register automatically rounds off a percentage
calculation to the closest hundredth.
Note:
To personalize the preset percentage discount enter
the FUNKTION > PROGRAMMERING > MODIFIERS
menu (see Chap. PERSONALIZATION)
ON SINGLE ITEM
The following example shows the complete sequence of
a sale that includes a discount on the Department:
• Enter the items of the transaction (ex No.2 DEP1 with
free price of 100.00 kronas):
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
2 VARUGRUPP 001200,00 C
33,00% RABATT(%) ART.-66,00 C
TOTAL Kr134,00
KONTANT134,00
VÄXEL0,00
C:MOMS 12% (12,00%)14,36
TOTAL NETTO119,64
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
• Give the preset discount:
• Or give a free percentage discount (ex 33%):
• Continue with the sale or close with a payment key
(ex. CASH key).
ON SUBTOTAL
The following example shows the complete sequence of
a sale that includes a discount on subtotal:
• Enter the items of the transaction (ex DEP3 with free
price of 50.00 kronas, No.2 DEP5 with preset price
of 60.00 kronas):
• Perform the calculation of the subtotal:
User Manual BIG II TOUCH S 39
Page 40
6. CORRECTIONS
• Give the preset percentage discount:
• Or give a free percentage discount (ex 10%):
• Continue with the sale or close with a payment key
(ex. CASH key).
6.5 Percentage extra charge
The same steps described in the previous paragraph
can also be used for the extra charge function. The user
can set an extra charge on a single transaction item immediately after it has been entered or after the subtotal.
Note: The register automatically rounds off a percentage
calculation to the closest hundredth.
Note: To personalize the preset percentage extra charge
enter the FUNKTION > PROGRAMMERING > MODIFIERS menu (see Chap. PERSONALIZATION).
ON SINGLE ITEM
The following example shows the complete sequence of
a sale that includes an extra charge on the department:
• Enter the items of the transaction (ex. No.2 DEP1 with
preset price of 100.00 kronas):
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
1 VARUGRUPP 00350,00 C
2 VARUGRUPP 005120,00 C
SUBTOTAL170,00
10,00% RABATT(%) ART.-17,00
TOTAL Kr153,00
KONTANT153,00
VÄXEL0,00
C:MOMS 12% (12,00%)16,39
TOTAL NETTO136,61
• Give a preset extra charge:
Kr
• Or give a free percentage extra charge (ex. 33%):
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
40 BIG II TOUCH S User Manual
• Continue with the sale or close with a payment key
(ex. CASH key).
Page 41
6. CORRECTIONS
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
2 VARUGRUPP 001200,00 C
33,00% EXTRA(%) ART.66,00 C
TOTAL Kr266,00
KONTANT266,00
VÄXEL0,00
C:MOMS 12% (12,00%)28,50
TOTAL NETTO237,50
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
• Give a preset percentage extra charge:
• Or give a free percentage discount (ex. 10%):
Kr
• Continue with the sale or close with a payment key
(ex. CASH key).
The result is the following:
ON SUBTOTAL
The following example shows the complete sequence of
a sale that includes an extra charge on subtotal:
• Enter the items of the transaction (ex. DEP3 with free
price of 50.00 kronas and No.2 DEP5 with preset price
of 60.00 kronas):
• Perform the calculation of the subtotal:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
1 VARUGRUPP 00350,00 C
2 VARUGRUPP 005120,00 C
SUBTOTAL170,00
10,00% EXTRA(%) ART.17,00 C
TOTAL Kr187,00
KONTANT187,00
VÄXEL0,00
C:MOMS 12% (12,00%)20,04
TOTAL NETTO166,96
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
User Manual BIG II TOUCH S 41
Page 42
6. CORRECTIONS
6.6 Rebate
The user can set a rebate (value discount) on the transaction. The following example shows the complete sequence
of a sale that includes a rebate of 2.00 kronas:
• Enter the items of the transaction (ex. DEP3 with free
price of 50.00 kronas and No.2 DEP5 with preset price
of 60.00 kronas):
• Give a rebate (ex. -20.00 kronas):
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
1 VARUGRUPP 00350,00 C
2 VARUGRUPP 005120,00 C
SUBTOTAL170,00
RABATT-20,00
TOTAL Kr150,00
KONTANT15,00
VÄXEL0,00
C:MOMS 12% (12,00%)16,07
TOTAL NETTO133,93
• Continue with the sale or close with a payment key
(ex. CASH key).
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
Note: A rebate, can not make the negative value of a
transaction. If you enter an amount greater than the
subtotal, the operation produces status signalling.
42 BIG II TOUCH S User Manual
Page 43
7. PAYMENTS
7 PAYMENTS
The sales transaction is completed upon payment, or
rather by setting sequences in the keyboard which allow
the machine to register the amount collected in the provided method of payment including:
• CASH
• CHEQUE
• CREDIT
• ELECTRONIC CARD
• LUNCH VOUCHER
• OTHER PAYMENTS
Payments can also be mixed, meaning basically that it
is possible to pay partially in Cash and the rest in Credit,
etc. The operating sequences for use of different payment methods are described in detail in the following
paragraphs.
The table below shows the default confi guration of pro-
grammed payments::
No.TYPE OF PAYMENT
7.1 Receipt copy
The device allows you to perform a copy of the last issued
fi scal receipt. After the print-out of the fi scal receipt, the
device prints the portion of the electronic journal related
to the last transaction at every pressing of the key:
Note: To enable the print-out of the receipt copy enter
the menu FUNKTION > PROGRAMMERING > INST
INT SKRIVARE > SKRIV UT KVITTOKOPIA (see Chap.
PERSONALIZATION).
1Cash
2Cheque
3Electronic card
4Generic payment
5Ticket agreement
6Outstanding payment
7Credit
8÷20Programmable payment
21Lunch voucher
22÷30Programmable payment
In the event that no key has been associated directly to
a payment on the keyboard, it can be recalled by means
of the key:
7.2 Credit
It is possible to close a transaction by charging the amount
on credit. The following example shows the complete
sequence of a closing with credit.
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
Note:
Payments 22 to 30 are programmable only by using the
“FISCAL SUITE” software.
• To close and charge the amount on credit press the
key:
User Manual BIG II TOUCH S 43
Page 44
7. PAYMENTS
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
1 VARUGRUPP 00280,00 C
5 VARUGRUPP 00550,00 C
TOTAL Kr130,00
KREDITKORT130,00
VÄXEL0,00
C:MOMS 12% (12,00%)13,93
TOTAL NETTO116,07
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
Kr
7.3 Cash
This type of payment allows the user to receive a payment
in cash. Using the CASH key is also possible to increase
or decrease the money in cash (see par. RECEIVED IN
ACCOUNT and par. PAID OUT).
AMOUNT WITHOUT CHANGE CALCULATION
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
• Close with the CASH key:
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
1 VARUGRUPP 00280,00 C
5 VARUGRUPP 00550,00 C
TOTAL Kr130,00
KONTANT130,00
VÄXEL0,00
C:MOMS 12% (12,00%)13,93
TOTAL NETTO116,07
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
Kr
44 BIG II TOUCH S User Manual
Page 45
7. PAYMENTS
AMOUNT WITH CHANGE CALCULATION
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
• Type the amount delivered by the customer:
• Close with the CASH key
7.4 Cheque
This type of payment allows the user to receive a cheque
payment. The following example shows the complete
sequence of a payment with cheque:
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
• Finish by pressing the payment key:
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
1 VARUGRUPP 00280,00 C
5 VARUGRUPP 00550,00 C
TOTAL Kr130,00
KONTANT500,00
VÄXEL370,00
C:MOMS 12% (12,00%)13,93
TOTAL NETTO116,07
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
Kr
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
1 VARUGRUPP 00280,00 C
5 VARUGRUPP 00550,00 C
TOTAL Kr130,00
CHECK500,00
VÄXEL0,00
C:MOMS 12% (12,00%)13,93
TOTAL NETTO116,07
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
User Manual BIG II TOUCH S 45
Page 46
7. PAYMENTS
7.5 Cheque with change calculation
It is also possible to receive a cheque made out for an
amount higher than the transaction cost and, if cash is
available in the drawer, give change. The following example shows the complete sequence of a payment with
cheque and change calculation:
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
• Type in the amount of the cheque (ex. 500.00 kronas)
and press the PRICE key:
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
1 VARUGRUPP 00280,00 C
5 VARUGRUPP 00550,00 C
TOTAL Kr130,00
CHECK500,00
VÄXEL370,00
C:MOMS 12% (12,00%)13,93
TOTAL NETTO116,07
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
• Finish by pressing the payment key:
ATTENTION: If the cash drawer contains an amount
less than the change, the display shows the message “UTBETALNING FÖR STOR”.
46 BIG II TOUCH S User Manual
Page 47
7. PAYMENTS
7.6 Credit card
This type of payment allows the user to receive a cheque
payment. The following example shows the complete
sequence of a payment with credit card:
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
• Finish by pressing the payment key:
7.7 Ticket agreement
This type of payment allows the user to receive a payment
with ticket agreement. The following example shows the
complete sequence of a payment with ticket agreement:
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
• Finish by pressing the payment key:
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
1 VARUGRUPP 00280,00 C
5 VARUGRUPP 00550,00 C
TOTAL Kr130,00
KREDITKORT130,00
VÄXEL0,00
C:MOMS 12% (12,00%)13,93
TOTAL NETTO116,07
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
Kr
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
1 VARUGRUPP 00280,00 C
5 VARUGRUPP 00550,00 C
TOTAL Kr130,00
LUNCHKUPONGER130,00
VÄXEL0,00
C:MOMS 12% (12,00%)13,93
TOTAL NETTO116,07
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
User Manual BIG II TOUCH S 47
Page 48
7. PAYMENTS
Note: This type of payment increases the “COUNTERVALUE NOT PAID” counter in reports.
ATTENTION:
The device does not manage specifi c agreements
with companies. This payment method offers only
the possibility of adding the amounts in a general
agreement.
7.8 Generic payments
This type of payment allows the user to receive a programmable generic payment. The following example shows the
complete sequence of a generic payment:
Note:
The generic payments are available with the keys 8 to
20 + OTHER PAYMENTS key.
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
1 VARUGRUPP 00280,00 C
5 VARUGRUPP 00550,00 C
TOTAL Kr130,00
BETALNING 10130,00
VÄXEL0,00
C:MOMS 12% (12,00%)13,93
TOTAL NETTO116,07
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
• Finish by pressing the payment key (ex. PAYMENT
No.10):
48 BIG II TOUCH S User Manual
Page 49
7. PAYMENTS
7.9 Lunch voucher
This type of payment allows the user to receive a payment with lunch voucher having an amount higher than
the total price. The following example shows the complete
sequence of a payment with lunch voucher and change
calculation:
Note: This type of payment increases the “COUNTERVALUE NOT PAID” counter in reports.
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
TOTAL Kr 130.00
VÄXEL Kr 70.00
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
1 VARUGRUPP 00280,00 C
5 VARUGRUPP 00550,00 C
TOTAL Kr130,00
LUNCHKUPONG200,00
VÄXEL70,00
C:MOMS 12% (12,00%)13,93
TOTAL NETTO116,07
• Type in the amount of the lunch voucher (ex. 200.00€)
and press the PRICE key:
• Finish by pressing the payment key:
• This message appears on the display:
LUNCHKUPONG
200.00
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
• The display will show the change to give (after printout):
User Manual BIG II TOUCH S 49
Page 50
7. PAYMENTS
7.10 Mixed payment
Payments are considered mixed when it is possible to
pay partially with two or more enabled payment method
functions. The following example shows the complete
sequence of a mixed payment with cash, ticket agreement
and generic payment 10:
Note: It is recommended to program the keyboard with
specifi c keys for the most used payments. Keyboard pro-
gramming can be performed only by using the “Keyboard
Confi gurator” section of the “FISCAL SUITE” software.
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
• This message appears on the display:
ATT BETALA
100,00
• Enter the partial payment (ex. 50.00 kronas with ticket
agreement):
• Finish by pressing the generic payment 10:
• Enter the partial payment (ex. 30.00 kronas in cash):
• The device remains in standby for payment completion.
• To know the amount remaining to close the transaction press the key:
For each keystroke the paper advance of one printing line.
8.2 Entering a not-summing number (for
identifi cation)
This system offers the possibility of entering a number
(max 10 digits) so that this number can be printed at the
end of the document for identifi cation.
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
• This message appears on the display:
INGA TILLÄGG
#12345
• Continue to add items, or the fi nish the transaction.
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
1 VARUGRUPP 00280,00 C
5 VARUGRUPP 00550,00 C
TOTAL Kr130,00
KONTANT130,00
VÄXEL0,00
#12345
C:MOMS 12% (12,00%)13,93
TOTAL NETTO116,07
• Type the not-summing number (ex. 12345) and press
the SUBTOTAL key:
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
User Manual BIG II TOUCH S 51
Page 52
8. EXTRA FUNCTIONS
8.3 Operator selection
During the sale or just before the start of the transaction,
the user can select an operator to which he can attribute
sales to follow. A transaction can be performed by more
than one operator. The following example shows the
complete sequence of a sale by two operators:
• Select the fi rst operator:
• Enter the items of the transaction (ex. DEP2 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
OPERATÖR 01
1 VARUGRUPP 00280,00 C
5 VARUGRUPP 00550,00 C
OPERATÖR 02
1 VARUGRUPP 00320,00 C
TOTAL Kr150,00
KONTANT150,00
VÄXEL0,00
C:MOMS 12% (12,00%)16,07
TOTAL NETTO133,93
• Select the second operator:
• Enter the items of the transaction (ex. DEP3 with
preset price 20.00 kronas):
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
Note: The operator selected remains active and is
declared on each ticket until is disabled. To disable the
operator and eliminate the indication on the ticket at the
beginning of a transaction, type the keys:
52 BIG II TOUCH S User Manual
Page 53
8. EXTRA FUNCTIONS
8.4 Department price query
This function allows the user to see the preset department
price on the display. The following example shows the
complete sequence to know a department price:
• “Department price query” mode:
• This message appears on the display:
CHECK
PRIS ARTIKEL
• Press the button of the department for which you want
to know the preset price (ex DEP3):
8.5 PLU price query
This function allows the user to see the preset PLU price
on the display. The following example shows the complete
sequence to know a PLU price:
• “PLU price query” mode:
• This message appears on the display:
CHECK
PRIS ARTIKEL
• Press the button of the PLU for which you want to
know the preset price (ex. PLU3):
• This message appears on the display:
VARUGRUPP 003
2,00
• Or enter the department using the DEPARTMENT
CODE key (ex DEP80):
• This message appears on the display:
VARUGRUPP 080
1,00
• The “Department price query” mode automatically is
disabled.
• This message appears on the display:
ARTIKEL 3
2,00
• Or enter the PLU using the PLU CODE key (ex
PLU80):
• This message appears on the display:
ARTIKEL 080
1,00
• The “PLU price query” mode automatically is disabled.
User Manual BIG II TOUCH S 53
Page 54
8. EXTRA FUNCTIONS
8.6 Credit note
The fi scal document CREDIT NOTE is used to manage the
operations of returns of goods, registered by the seller in
the return ticket. Each credit note corresponds to a return
ticket and is used to cancel the receipt previously issued
and therefore to modify the fi scal counters, the fi nancial
counters and sales statistics. The following example
describes the complete sequence to issue a credit note:
Note: The print-out of a credit note mode must be
enabled before the start of a transaction, both in buffered printing enabled and in buffered printing disabled.
Otherwise, warning is returned.
• Enable the “Credit note” mode with the keys:
The result is the following:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
RETURKVITTO NUM.1
Kr
1 VARUGRUPP 00380,00 C
5 VARUGRUPP 00550,00 C
TOTAL Kr130,00
KONTANT130,00
VÄXEL0,00
C:MOMS 12% (12,00%)13,93
TOTAL NETTO116,07
• This message appears on the display:
VÄNTA:
RETURKVITTO NUM. 1
• Enter the items of the transaction (ex. DEP3 with free
price of 80.00 kronas, No.5 DEP5 with preset price
10.00 kronas):
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
Note: A credit note may include discounts, rebates,
surcharges and cancellations, if required to replicate
the lines of the fi scal receipt which it relates.
Note: The device assigns to each Credit Note a progressive number that will be shown under the heading of
the receipt. At the closing of Credit Note, the sequence
number is set free.
• Close the transaction with a payment key:
54 BIG II TOUCH S User Manual
Page 55
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8. EXTRA FUNCTIONS
8.7 Virtual receipt display
The device allows you to view a virtual receipt on the
touch screen which contains the lines run until that time
to have an overview of the transaction. This feature is
especially useful in case of buffered printing. The following
example describes the complete sequence for displaying
the virtual receipt:
• During a transaction, enable the “virtual receipt “mode:
• On the right side of the display is shown the virtual
receipt. Push and drag the receipt up or down to allow
the sliding. Press the left side of the display outside
the ticket to exit the “virtual receipt” mode:
•
EXITSCROLL RECEIPT
Note: If not present in the keybord, you can insert
the “DISPLAY RECEIPT” key by using the “Keyboard
Confi gurator” section of the “FISCAL SUITE” software.
8.8 Electronic journal display
The device allows you to view a virtual ticket on the touch
screen which contains the report of data stored on the
electronic journal. The following example describes the
complete sequence for displaying the electronic journal:
Note: You cannot display the electronic journal during
a transaction.
Note:
A = Total memory display
D = Date to date display
N−>n = Receipt to receipt display
• Select the part of electronic journal (ex. ALL):
Pan1
Pan2
Pan5Pan4Pan3
User Manual BIG II TOUCH S 55
Page 56
@
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SC
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I
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8. EXTRA FUNCTIONS
• On the right side of the display is shown the virtual
receipt. Push and drag the receipt up or down to allow
the sliding. Press the “FRAMÅT-->” to get to the following page. Press the left side of the display outside
the ticket to exit the “Electronic journal display” mode:
EXIT
Mata
papper
Avbryt
Betal-
E-J NR 1
Funktion
SN E-J XX 00000000
A VLÄSNING T OTAL
UPP TILL : 01/01/12
The device allows you to view a virtual calculator to perform quick calculations. The calculator may be displayed
also during a transaction.
Note: The virtual calculator is a support tool for the
operator. It does not modify in any way the transaction
or the counters associated with it.
The following example describes the complete sequence
for displaying the virtual calculator:
• Press to key for the virtual calculator:
• The calculator has the same basic functionality of a
standard desktop calculator:
Pan1
Pan2
NEXT PAGE
56 BIG II TOUCH S User Manual
Pan5Pan4Pan3
Page 57
8. EXTRA FUNCTIONS
RECALL THE
STORED
VALUE
Print
GRAPHICAL
REPRESENTATION
OF CALCULATION
STORE THE
DISPLAYED
VALUE
555
+ 6
--------------------------------
= 561
TYPED
VALUE
0
RCLSTOM+cESC
ĸ
789
456
123
/
x%
-
=
0.+/-
SUM THE
DISPLAYED
VALUE T O
THE MEMORY
NUMERIC KEYPAD
Note: If the calculator key is pressed during a transaction, the virtual calculator displays the price of the last
entered item.
+
CANCEL
OPERATION
EXIT
Note: If not present in the keybord, you can insert
the “DISPLAY RECEIPT” key by using the “Keyboard
Confi gurator” section of the “FISCAL SUITE” software.
User Manual BIG II TOUCH S 57
Page 58
8. EXTRA FUNCTIONS
58 BIG II TOUCH S User Manual
Page 59
9. SPECIAL FUNCTIONS
9 SPECIAL FUNCTIONS
9.1 Credit recovery
The device allows the partial or total recovery of credit
of stored customers. The following example shows the
complete sequence of credit recovery:
• Press the key for credit recovery:
• The display shows the balance then you are asked
the amount to be recovered:
BELOPP
The result is the following:
INBETALD KREDIT
SALDO800,00
KONTANT500,00
UTESTÅENDE KREDIT300,00
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
Note: If not present in the keybord, you can insert
the “DISPLAY RECEIPT” key by using the “Keyboard
Confi gurator” section of the “FISCAL SUITE” software.
• Type in the amount to recovery (ex. 500.00 kronas):
• Press the key for the payment type (ex. CASH key,
see Chap. PAYMENTS). The system prints a notfi scal receipt:
User Manual BIG II TOUCH S 59
Page 60
9. SPECIAL FUNCTIONS
9.2 Received in account
Received in account with increasing content in the cash
drawer e.g. cash in hand (a NOT-FISCAL receipt is issued) is possible.
The following example shows the complete sequence of
a receiving in account of 100.00 kronas:
• Enable the function
• This message appears on the display:
:
OPERATÖR
• Select the operator (ex. Operator 1):
A not-fi scal receipt is printed out:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
OPERATÖR 01
MOTTAG PÅ KONTO100,00
BELOPP Kr100,00
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00OP.T.#1
Note:
The closure is allowed only by payment in cash.
• This message appears on the display:
VÄXELKASSA
0
• Type in the amount (example 100.00 kronas).
Note:
Receiving in account are not allowed with transaction
in progress.
• Confi rm with the ENTER key:
60 BIG II TOUCH S User Manual
Page 61
9. SPECIAL FUNCTIONS
9.3 Paid out
Cash outfl ow (a NOT-FISCAL receipt is issued) is possible.
The following example shows the complete sequence of
a cash outfl ow of 50.00 kronas:
• Enable the function
• This message appears on the display:
:
OPERATÖR
• Select the operator (ex. Operator 1):
• This message appears on the display:
BETALNINGSKOD
• Select the payment (ex. 1 = KONTANT):
If the cash drawer contains an amount greater than or
equal to 50,00 kronas, a NOT-FISCAL receipt is issued
with the report of levy executed.
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
• This message appears on the display:
UTTAG
0
• Type in the amount (example 50.00 kronas).
• Confi rm with the ENTER key:
Kr
OPERATÖR 01
UTTAG50,00
KONTANT
BELOPP Kr50,00
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00OP.T.#1
ATTENTION:
If the cash drawer contains an amount less than the
levy imposed, the display shows the message “NOT
ENOUGH CASH”.
Note:
The closure is allowed only by payment in cash.
User Manual BIG II TOUCH S 61
Page 62
9. SPECIAL FUNCTIONS
62 BIG II TOUCH S User Manual
Page 63
10. REPORTS/ZERO REPORTS
10 REPORTS / ZERO REPORTS
The cash register can print out a series of registered transaction summary reports, each responding to a determined
operative or management need. These include:
• Reports (read-only);
• Zero Reports.
REPORT. ZERO REP..
FINANCIAL
Daily fi nancial transactions.
HISTORICAL FINANCIAL
Financial transaction from the last data from the last resetting performed on the same issued
report.
TIME BAND
Sales activity sub-divided by time interval. Time intervals are fi xed at 24.
HISTORICAL TIIME BAND
Sales activity from the last data from the last resetting performed on the same issued report.
DEPARTMENTS
Sales activity performed in each department
SELECTED DEPARTMENTS
Sales activity performed in each department. Sales activities can be fi ltered by department.
HISTORICAL DEPARTMENTS
Sales activity performed in each department from the last data from the last resetting performed
on the same issued report.
YESYES
YESYES
YESYES
YESYES
YESYES
YESYES
YESYES
PLU
Sales activity performed in each PLU.
SELECTED PLU
Sales activity performed in each PLU. Sales activities can be fi ltered by PLU.
HISTORICAL PLU
Sales activity performed in each PLU from the last data from the last resetting performed on
the same issued report.
OPERATORS
Activity of all operators
HISTORICAL OPERATORS
Operators activity from the last data from the last resetting performed on the same issued report.
User Manual BIG II TOUCH S 63
YESYES
YESYES
YESYES
YESYES
YESYES
Page 64
10. REPORTS/ZERO REPORTS
ELECTRONIC JOURNAL
1. Nrs to Nrs print out
2. Date to date print-out
3. Complete print-out
4. Price changes between dates
5. Price changes complete
REPORT. ZERO REP..
YES-
MULTIPLE ZEROINGS
Perform more zeroings commands in a cascade-effect
HISTORICAL MULTIPLE ZEROINGS
Perform more historical zeroings commands in a cascade-effect
REPORTS
• Enter the REPORTS menu by pressing the keys:
ZERO REPORTS
• Enter the ZERO REPORTS menu by pressing the
-YES
-YES
keys:
• This message appears on the display:
RAPPORTER
FINANSIELL
• Use the arrow keys to browse within the menu and
press the ENTER key to select the type of report:
64 BIG II TOUCH S User Manual
• This message appears on the display:
Z NOLLNINGSAPPORTER
FINANSIELL
• Use the arrow keys to browse within the menu and
press the ENTER key to select the type of zero report:
Page 65
10. REPORTS/ZERO REPORTS
The following paragraphs illustrate the result of reports on
the assumption that the only transactions stored are those
described in the three following documents:
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
OPERATÖR 01
1 VARUGRUPP 001100,00 C
1 VARUGRUPP 00220,00 C
TOTAL Kr120,00
KREDIT50,00
CHECK70,00
VÄXEL0,00
C:MOMS 12% (12,00%)12,86
TOTAL NETTO107,14
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#1
TOTAL NETTO98,21
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#2
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
RETURKVITTO NUM.1
Kr
1 VARUGRUPP 002200,00 C
TOTAL Kr200,00
KONTANT200,00
VÄXEL0,00
C:MOMS 12% (12,00%)21,43
TOTAL NETTO178,57
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
Kr
OPERATÖR 03
1 VARUGRUPP 001100,00 C
1 ARTIKEL 00110,00 C
TOTAL Kr110,00
KONTANT50,00
LUNCHKUPONGER60,00
VÄXEL0,00
C:MOMS 12% (12,00%)11,79
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00T.#3
Note: The following sample reports are used as an illustrative examples. They couldn’t reproduce the described
device faithfully.
User Manual BIG II TOUCH S 65
Page 66
10. REPORTS/ZERO REPORTS
10.1 Sample Report of the Electronic
Journal
Note: Option 3 (Complete print-out).
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
PRINT ELECTRONIC JOURNAL
E-J NR : 1
SN E-J : XX00000000
Kr
---------------------------------OPERATÖR 01
1 VARUGRUPP 001100,00 C
1 VARUGRUPP 00220,00 C
TOTAL Kr120,00
KREDITKORT50,00
CHECK70,00
VÄXEL0,00
C:MOMS 12% (12,00%)12,86
TOTAL NETTO107,14
TOT MOMS
TOT INGÅENDE MOS24,64
MOMS I RETURER-21,43
NETTO MOMS3,21
====================================
DAGL NETTO-RETUR-MOMS26,79
GR TÖT FORSÄLJN450,00
GRAND TOT RETUR200,00
GRAND TOTAL230,00
====================================
Z RAPPORT NR3
NAMN KASSA: AA
MASKINNUMMER: 1
KONTROLLENHET: ABCDE000000001234
01/01/12 12:00OP.T.#1
User Manual BIG II TOUCH S 67
Page 68
10. REPORTS/ZERO REPORTS
10.3 Sample PLU Report
<Company Name>
<Company Name>
<Address>
<Location>
<Telephone - Fax>
ZERO-ARTIKELRAPPORT
====================================
1 VARUGRUPP 1
BRUTTO TOTAL Kr10,00
The system allows to execute more zeroings commands
in a cascade-effect. This is useful to perform the zero
settings you use most often with a single operation. The
following example describes the complete sequence to
perform multiple zero settings:
• Enter the ZERO REPORTS menu:
• This message appears on the display:
Z NOLLNINGSRAPPORTER
FINANSIELL
• Use the arrow keys to browse within the menu and
press the ENTER key when this message appears
on the display:
Z NOLLNINGSRAPPORTER
FLERA NOLLNINGAR
• Confi rm with the ENTER key:
• The device starts the sequence of selected zeroings.
Note: To choose the zeroing sequence enter the following menu: FUNKTION > PROGRAMMERING > FLERA
NOLLNINGAR (see Chap. PERSONALIZATION).
70 BIG II TOUCH S User Manual
Page 71
11. PERSONALIZATION
11 PERSONALIZATION
The system is set for operations from its installation by a
service ASSISTANCE technician.
Main personalization operations performed by the technician include:
• Receipt headings with the corporate name of the
Business,
• Descriptions of articles and departments,
• Programming of PLU prices,
• VAT rates,
• Parameters for discounts, etc.
Generally no further interventions are required by the
user for any other operations, even if each shopkeeper
has however the possibility of accessing the system programming to vary programming options on the basis of
his/her own needs.
This chapter contains instructions for personalising data
and system functions.
11.1 Access sequence
• To enter into the PROGRAMMING menu press:
• This message appears on the display:
PROGRAMMERING
VARUGRUPPER
• Use the arrow keys to browse within the menu and
ENTER key to enter into the sub-menu:
Note:
For the full personalization of the archives, contact the
dealer.
Note:
See the menu structure in the last pages of this manual.
ATTENTION:
CHANGES TO PAYMENTS AND VAT BECOME
EFFECTIVE ONLY AFTER MAKING A FINANCIAL
ZEROING.
CHANGES TO HEADERS BECOME EFFECTIVE
ONLY AFTER MAKING A DAILY ZEROING
User Manual BIG II TOUCH S 71
Page 72
11. PERSONALIZATION
11.2 Description of programmable options
DEPARTMENTS (max 100)
Department code
Caption
Key label
Price 1
*Price 2
*Price 3
Min Price
Max Price
VAT rate
Department group
*Discountable
Quantity compulsory
Location in memory to associate the Department
Department description (max 22 characters)
Displayed label for the key
NOTE: Press the “<” key to start a new line.
Preset price for department
Field for future use
Field for future use
Minimum free price for department
Maximum free price for department
VAT associated to department
Group that is associated with the department (used for reports)
Field for future use
YES = The selection of the Department must be performed with the inclusion of the amount
NO = The selection of the Department must not be performed with the inclusion of the amount
*Fixed price menu
Single item
Descriptive
PLU (max 50.000)
PLU code
Caption
Key label
Price 1
*Price 2
*Price 3
Department
Field for future use
YES = After selecting the Department, the device closes the transaction with cash
NO = After selecting the Department, the device waits for the successive sales
YES = Department with only a descriptive function (the price is omitted)
NO = Department with preset price
Location in memory to associate the PLU
PLU description
Displayed label for the key
NOTE: Press the “<” key to start a new line.
Preset price for PLU
Field for future use
Field for future use
Department that is associated with the PLU
Single item
YES = After selecting the PLU, the device closes the transaction with cash
NO = After selecting the PLU, the device waits for the successive sales
72 BIG II TOUCH S User Manual
Page 73
11. PERSONALIZATION
Descriptive
USERS (max 15)
Operator code
Caption
Password
Open cashdrawer
*Print details
PAYMENTS
Payment code
YES = PLU with only a descriptive function (the price is omitted)
NO = PLU with preset price
Location in memory to associate the Operator
Operator description
Operator password [Default 0000]
1 = At the end of the transaction, the device performs the opening drawer no.1
2 = At the end of the transaction, the device performs the opening drawer no.2
Field for future use
Location in memory to associate the Payment
Preset values:
IP ADDRESS = [Default 192.168.0.22]
PORT NUMBER = [Default 26]
PRINTER E-MAIL = [Default custom.device@custom.it]
RX PORT NUMBER = [Default 15021]
TX PORT NUMBER = [Default 0]
REPLY MODE = [Default 0]
IP ADDRESS = [Default 192.168.10.121]
SERVER NAME
PORT NUMBER = [Default 15022]
IP ADDRESS = [Default 192.168.10.121]
SERVER NAME
WRITE E-MAIL
E-mail recipient 1
E-mail recipient 2
E-mail recipient 3
E-mail subject
E-mail body line 1
E-mail body line 2
E-mail body line 3
E-mail body line 4
E-mail body line 5
Attachments
E-mail address no.1
E-mail address no.2
E-mail address no.3
E-mail subject
Text line no.1 for e-mail
Text line no.2 for e-mail
Text line no.3 for e-mail
Text line no.4 for e-mail
Text line no.5 for e-mail
No attachments =
Counter.db to send the sales statistics
Register.db to send the confi guration/programming of the device
DISPLAYCONTRAST
Set contrast [1-100]
WORKING OPTIONS
Price in cents
Kassanummer
Set the contrast level (from 1 to 100) for the customer side display and the user side display.
YES = Enable automatic use of commas with to 2 decimal digits
NO = Disable displaying and printing of value with 2 decimal digits
ID number for the cash register (1 ÷ 999)
User Manual BIG II TOUCH S 75
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11. PERSONALIZATION
Operator mode
Items grouping
OPTIONAL
SINGLE TICKET IDENT.
SHIFT IDENTIFICATION
YES = Enable the sum of the amounts with the multiple pressing of the key for Department or PLU (ex.
PLU1, PLU1, PLU1 = 3 PLU1)
NO = Disable the sum of the amounts with the multiple pressing of the key for Department or PLU (ex.
PLU1, PLU1, PLU1 = PLU1, PLU1, PLU1)
Sorting by dept.
Beep on item found
*Operator password
Training mode
COM 1 port
COM 2 port
USB port
ETH port
YES = Enable printing with Department and PLU order
NO = Disable printing with Department and PLU order. Print with input order of Department and PLU
YES = If the Department is found, the device emits an acoustic signal (only FISC. PROTOCOL)
NO = No acoustic signal (only FISC. PROTOCOL)
Field for future use
YES = Enable the printing of NOT-FISCAL receipts in order to perform a sale test
NO = Disable the printing of NOT-FISCAL receipts
ATTENTION: fi eld modifi able only after a fi scal zeroing.
No device
Barcode reader
Control by PC
EFT terminal
No device
Barcode reader
Control by PC
EFT terminal
No device
Control by PC
No device
Control by PC
Enable DHCP
Enable send e-mail
Protocol
Protocol baud rate
Baud rate k-enhet
Journal mode
Aut.opening c.drawer
Cash drawer voltage
YES = Enable the use of an IP address assigned by the network to which the device is connected
NO = Enable the use of the default IP address
YES = Enables the automatic sending of e-mails after a fi scal closing
NO = Disable the automatic sending of e-mails
Type of communication protocol used for communication with PC :
CUSTOM
CUSTOM DLL
XON/XOFF
XON/XOFF NO ECHO
9600 bps 38400 bps
19200 bps 57600 bps
Select the communication speed of the K-ENHET box:
9600 bps 38400 bps
19200 bps
Select the working mode for the electronic journal:
REPLACEMENT = when the electronic journal is full must be replaced
OVERWRITING = when the electronic journal is full it is overwritten by deleting the oldest recordings
YES = Enable the cash drawer opening at the end of each transaction
NO = Disable the cash drawer opening at the end of each transaction
6 V 18 V
12 V 24 V
76 BIG II TOUCH S User Manual
Page 77
Enab.Tx footer (xon)
DISPLAY OPTION
11. PERSONALIZATION
YES = Enable sending of a special string (FOOTER) through fi scal protocol at the end of the transaction.
The special string (FOOTER) contains date, time and receipt number
NO = Disable sending of a special string (FOOTER) through fi scal protocol
Display change
Display balance
Display scroll msg
Display item descr.
INT. PRINT OPTIONS
Buffered printing
Multiplicat. details
Print unit. quantity
YES = Enable the change visualization on display
NO = Disable the change visualization on display
YES = Enable the customer balance visualization on display (after a payment with CREDIT)
NO = Disable the customer balance visualization on display (after a payment with CREDIT)
YES = In Standby mode, the device displays a scrolling message
NO = In Standby mode, the device does not display a scrolling message
NOTE: To modify the scrolling message, connect the PC to the USB port through a USB cable. Enter the
“FLASH DRIVE” unit. Edit the Scroll1.txt fi le.
YES = The device displays the sales through fi scal protocol
NO = The device does not display the sales through fi scal protocol
[Fiscal receipt] - [Invoice]
YES = Print the document only after competed payment
NO = Print line/line every seal of transaction
[Fiscal receipt] - [Invoice]
YES = Enable the sum of the amounts with the multiple pressing of the key for Department or PLU with
unit price detail (ex. PLU1, PLU1, PLU1 = 3 x 2,00, PLU1)
NO = Disable the sum of the amounts with the multiple pressing of the key for Department or PLU
[Fiscal receipt] - [Invoice]
YES = Enable the detail for the multiple departments with the printing of the unit price (ex. PLU1, PLU1,
PLU1 = 3x2.00 PLU1)
NO = Disable the printing of pieces number (ex.PLU1, PLU1, PLU1 = PLU1, PLU1, PLU1)
Print total pieces
Print prog. gross
Print cancelled doc
VAT det. in f.clos.
Print f.ticket copy
* Print courtesy lines
Print subtotal
[Fiscal receipt] - [Invoice]
YES = Enable the printing of the sold pieces number at the end of the receipt
NO = Disable the printing of the sold pieces number at the end of the receipt
[NOT-FISCAL receipt]
YES = Enable the printing of the PROGRESSIVE GROSS counter in the fi nancial report
NO = Disable the printing of the PROGRESSIVE GROSS counter in the fi nancial report
[Fiscal receipt]
YES = However, the “CANCELLED” receipt is printed after the cancellation of the transaction (increments
the counters)
NO = The “CANCELLED” receipt is not printed after the cancellation of the transaction (does not increment the counters)
[NOT-FISCAL receipt]
YES = Enable the printing of the VAT detail in the fi scal report
NO = Disable the printing of the VAT detail in the fi scal report
[Fiscal receipt]
YES = Every time the ENTER key is pressed, the device perform the printing of the EJ portion related to
the last transaction
NO = No printing of EJ portion.
RESERVED
[Fiscal receipt]
YES = Enable the printing of the Subtotal before a discount on SBTL or before an extra charge on SBTL
NO = Disable the printing of the Subtotal before a discount on SBTL or before an extra charge on SBTL
User Manual BIG II TOUCH S 77
Page 78
11. PERSONALIZATION
Print density
Print speed
Print density adjustment (use arrows keys)
HIGH
NORMAL
LOW
78 BIG II TOUCH S User Manual
Page 79
11. PERSONALIZATION
11.3 Programming keyboard style
The device allows a personalization of the programmed
keys of the four panels.
Note: Keyboard programming can be performed only
by using the “Keyboard Confi gurator” section of the
“FISCAL SUITE” software.
Proceed as follows:
• Enter the “KEY STYLE” mode:
• Enter the password:
• This message appears on the display:
UTSEENDE KNAPPAR
TRYCK PA EN KNAPP
• Select the key to program (ex. PLU1):
• This message appears on the display:
MÄRKNING PŹ KNAPP
ARTIKEL 1
• Modify the label displayed on key (ex. PIZZA).
• Confi rm with the ENTER key:
• This message appears on the display:
VÄLJ PANEL
PANEL 1
• Use the “arrow” key to choose the panel with the key
to program (ex. PANEL 2):
• Confi rm with the ENTER key:
─>
• This message appears on the display:
TYPSNITT PÅ KNSPP
LITEN
• Use the “arrow” key to select the font dimension (ex.
SMALL) and confi rm with the ENTER key:
• This message appears on the display:
FÄRG PÅ KNAPP
BLÅ
• Use the “arrow” key to select the colour for the key
(ex. GREEN ) and confi rm with the ENTER key:
User Manual BIG II TOUCH S 79
Page 80
11. PERSONALIZATION
• This message appears on the display:
UTSEENDE KNAPPAR
RUNDA HÖRN
• Use the “arrow” key to select the shape of the key (ex.
RECTANGULAR) and confi rm with the ENTER key:
Exit the PROGRAMMING menu and the key change in
this way:
11.4 Set contrast level
The device allows the setting of the contrast level for the
customer side display and the user side display.
Proceed as follows:
• Enter the “DISPLAY CONTRAST” mode:
• Enter the password:
• This message appears on the display:
KONTRAST [1-100]
50
• Type a different value for the contrast level (ex. 80):
80 BIG II TOUCH S User Manual
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12. SERVICE
12 SERVICE
12.1 Activation menu
THIS PART IS RESERVED
EXCLUSIVELY TO
TECHNICAL SERVICE
• Enable the activation menu:
• The following table shows a complete list of the “Display Options” managed:
NAMN KASSA
ID number for the cash register (16 characters)
TYP KVITTOHUVUD
Select the type of header for the tickets:
TEXT
GRAPHIC + TEXT
12.2 Initialize a new EFJD
To replace the electronic journal see par. ELECTRONIC
JOURNAL REPLACEMENT.
12.3 EFJD transmission
THIS PART IS RESERVED
EXCLUSIVELY TO
TECHNICAL SERVICE
The device allows the transmission of the Electronic Journal content to the PC via serial port.
Note: Alternatively, you can transfer the database containing the EJ using a FTP client that can access the
logical drive D: of the device.
• Connect the PC to the ETHERNET port through a
Cross-Over cable (see par. CONNECTION).
• Enter the logical drive D: of the device.
• Copy the JOURNAL.db fi le.
Proceed as follows:
• Connect the PC to the COM1 port or to the COM2
port through a serial cable (see par. CONNECTION)
and set the COM port for the transmission to PC (see
Chap. PERSONALIZATION).
• An acoustic signal indicates the beginning of the
transmission to the PC.
• The second acoustic signal indicates the ending of
the transmission:
• Enter the password:
• This message appears on the display:
ANGE NYTT LÖSENORD
• Enter the new password (ex 12345):
12.4 Change password
THIS PART IS RESERVED
EXCLUSIVELY TO
TECHNICAL SERVICE
To change password proceed as follows:
• Enter the procedure for changing password:
• This message appears on the display:
ANGE NYTT LÖSEN. IG.
• Re-enter the new password (ex 12345):
• The password is changed.
82 BIG II TOUCH S User Manual
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12. SERVICE
12.5 Saving archives (Backup Flash -->
MMC)
THIS PART IS RESERVED
EXCLUSIVELY TO
TECHNICAL SERVICE
The system offers a complete saving system for work
archives which allows the user to memorise the complete
profi le of printer programming on the MultiMediaCard
dedicated to the electronic journal (EJ). Sequence:
Note: Complete programming saving is a recommended
operation which should be performed at regular intervals
or at least at the end of the fi rst system installation, as
it allows for resetting of the complete product profi le if
technical problems should arise requiring replacement
of the printer mother board or in the event of a HW Init,
necessary for updating fi rmware.
Naturally, cash registers are not saved on this profi le
in as much as doing so is not allowed, as established
by current norms on fi scal cash registers. In any event,
even without the presence of a PC, similar activity is
possible with the service software which allows the user
to reset product programming.
12.6 Archives recovery (Restore MMC -->
FLASH)
THIS PART IS RESERVED
EXCLUSIVELY TO
TECHNICAL SERVICE
Resetting saved programming by means of the “Backup
Flash-->MMC” function is carried out by means of the
“Restore MMC-->Flash” function.
Note: This function must be performed with moderation
as all register programmes are reported at the moment
in which the backup is created, therefore all modifi ca-
tions applied from the time of the last backup until the
Restore operation are lost.
The cash registers are not reset in compliance with
current norms regarding fi scal cash Registers.
• Enable the archives recovery mode:
• Enable the saving archives mode:
• Enter the password:
• Enter the password:
This operation takes a few seconds as indicated by the
loading bar on the display.
This operation takes a few seconds as indicated by the
loading bar on the display:
BACKUP FLASH->MMC
████████
RESTORE MMC->FLASH
████████
User Manual BIG II TOUCH S 83
Page 84
12. SERVICE
12.7 Upgrade with device closed
THIS PART IS RESERVED
EXCLUSIVELY TO
TECHNICAL SERVICE
• Enter the FUNKTIONER > VERKTYG menu, use
the arrow keys to browse within the menu and press
the ENTER key when this message appears on the
display:
VERKTYG
UPPGRADERA
• Press the “Enter” key for confi rmation. The display
will request confi rmation:
UPPGRADERA?
[C]=NEJ [ENTER]=JA
• Press the “Enter” key for confi rmation. The display
will request confi rmation:
• Insert the MMC containing the upgrade fi les.
• The printer automatically restarts.
• Extract the MMC containing the upgrade fi les and
insert the electronic journal:
UPGRADE
• Perform an Hard Initialization.
ATTENTION: The MMC card containing the
fi rmware update is not formatted but can be used
to update other devices.
ACCEPTERA NY?
[C]=NEJ [ENTER]=JA
• Press the “Enter” key for confi rmation. The printer
enter in upgrade mode:
UPPGRADERINGSLÄGE
MATA IN FIL
Note:
To exit from Upgrade mode turn the printer OFF.
UPGRADE BY MMC
Note: Copy the upgrade fi les on an MMC.
• Eject the electronic journal on the machine:
DGFE
UPGRADE BY PC
Note: The printer must be connected to the PC via
cable communication.
• When the printer is connected to the PC, this one
recognizes on the printer different mass storage units.
Copy the upgrade fi les from the PC to the disk called
“FLASH DRIVE” (see fi gure below).
My computer
Local disk (C:)
FLASH DRIVE
84 BIG II TOUCH S User Manual
• The printer automatically restarts.
• Perform an Hard Initialization.
Page 85
12. SERVICE
12.8 Upgrade with device open
• Turn the machine OFF
• Disassemble the device until you reach the control
board.
• Close the jumper JP1 on the control board to enable
UPGRADE mode.
UPGRADE BY MMC
Note: Copy the upgrade fi les on an MMC.
• Eject the electronic journal on the machine:
DGFE
UPGRADE BY PC
Note: The printer must be connected to the PC via
cable communication.
• Turn the machine ON
• When the printer is connected to the PC, this one
recognizes the printer as a removable storage unit
called “UPGRADE” (see fi gure below).
• Copy the upgrade fi les from the PC to the removable
disk called “UPGRADE”.
Risorse del computer
Disco locale (C:)
UPGRADE
• Insert the MMC containing the upgrade fi les.
• The printer automatically restarts.
• Extract the MMC containing the upgrade fi les and
insert the electronic journal:
UPGRADE
ATTENTION: The MMC card containing the
fi rmware update is not formatted but can be used
to update other devices.
• Turn the machine OFF
• Remove the jumper JP1 on the control board to disable UPGRADE mode.
• Perform an Hard Initialization.
• Ri-assemble the device.
• Turn the machine OFF
• Remove the jumper JP1 on the control board to disable UPGRADE mode.
• Perform an Hard Initialization.
• Ri-assemble the device.
User Manual BIG II TOUCH S 85
Page 86
12. SERVICE
86 BIG II TOUCH S User Manual
Page 87
13 FUNCTIONS CODES
13. FUNCTIONS CODES
1455+
1456+
1466+
1467+
1468+
1477+
1500+
Continous test
Final hardware test
Production test
Show avalaible space on NVRam (for proformas and receipts building)
Format NVRam disk and lost the related content (Counter.db)
Check the EJ status
(1 = Ok, more than 1 = Not Ok)
VARUGRUPPER[1150]
ARTIKEL/PLU[1152]
OPERATORER[1155]
BETALNING[1167]
MODIFIERS[1158]
MOMSSATSER[1159]
FLERA NOLLNINGAR[1161]
UTSEENDE KNAPPAR[1172]
DATUM OCH TID[1160]
NÄTVERKSINSTÄLLNING.[1165]
SKRIV E-MAIL[1166]
KONTRAST SKÄRM[1177]
ARBETS INSTÄLLN[1162]
DISPLAY INSTÄLLN[1163]
INST INT SKRIVARE[1164]
INST INT SKRIVAREKOD
BUFFRD UTSKRIFT[1402]
DETALJER MULTIPLI[1413]
SKRIV UT KVANTITET[1431]
SKRIV UT ANT ART[1423]
PRINT PROG. GROSS[1416]
UTSKRIFT AVBRUTEN[1428]
SKRIV UT KVITTOKOPIA[1433]
SKRIV UT HÄLSN RADER
[1435]
[1438]SKRIV UT SUBTOTAL
UTSKRIFTSDENSITET[1419]
UTSKRIFTSHASTIGHET[1430]
DISPLAY INSTÄLLNKOD
VISA VÄXEL
[1350]
VISA SALDO[1351]
VISA RULL MEDDELANDE[1352]
ViSA ARTIKEL BESKRI.[1353]