Page 1
OEM
KPM150H
B202H
USER MANUAL
KPM150H
B202H
AIRPORT
Page 2
Page 3
CUSTOM S.p.A.
Via Berettine 2/B
43010 Fontevivo (PARMA) - Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
http: www.custom.biz
Customer Service Department:
Email : support@custom.it
© 2014 CUSTOM S.p.A. – Italy.
All rights reserved. Total or partial reproduction of this manual in whatever form,
whether by printed or electronic means,
is forbidden. While guaranteeing that the
information contained in it has been carefully checked, CUSTOM S.p.A. and other
entities utilized in the realization of this
manual bear no responsibility for how the
manual is used.
Information regarding any errors found in it
or suggestions on how it could be improved
are appreciated. Since products are subject to continuous check and improvement,
CUSTOM S.p.A. reserves the right to make
changes in information contained in this
manual without prior notifi cation.
The pre-installed multimedia contents
are protected from Copyright CUSTOM
S.p.A. Other company and product names
mentioned herein may be trademarks of
their respective companies. Mention of
third-party products is for informational
purposes only and constitutes neither
an endorsement nor a recommendation.
CUSTOM S.p.A. assumes no responsibility
with regard to the performance or use of
these products.
THE IMAGES USED IN THIS MANUAL ARE USED AS AN ILLUSTRATIVE EXAMPLES. THEY COULDN’T
REPRODUCE THE DESCRIBED
MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED,
THE INFORMA TION GIVEN IN THIS
MANUAL
ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE
DATE OF THIS DOCUMENT.
GENERAL SAFETY INFORMATION
Your attention is drawn to the following
actions that could compromise the characteristics of the product:
• Read and retain the instructions which
follow.
• Follow all indications and instructions
given on the device.
• Make sure that the surface on which
the device rests is stable. If it is not, the
device could fall, seriously damaging it.
• Make sure that the device rests on a hard
(non-padded) surface and that there is
suffi cient ventilation.
• When positioning the device, make sure
cables do not get damaged.
• Use the type of electrical power supply
indicated on the device label. If uncertain, contact your dealer.
• Make sure the electrical system that
supplies power to the device is equipped
with a ground wire and is protected by a
differential switch.
• Do not block the ventilation openings.
• Do not insert objects inside the device as
this could cause short-circuiting or damage components that could jeopardize
printer functioning.
• Do not carry out repairs on the device
yourself, except for the normal maintenance operations given in the user
manual.
• Make sure that there is an easily-accessible outlet with a capacity of no less
than 10A closely to where the device is
to be installed.
• Periodically perform scheduled maintenance on the device to avoid dirt build-up
that could compromise the correct, safe
operation of the unit.
• Before any type of work is done on the
machine, disconnect the power supply.
• Do not touch the head heating line with
bare hands or metal objects. Do not
perform any operation inside the printer
immediately after printing because the
head and motor tend to become very
hot.
GENERAL INSTRUCTIONS
CUSTOM S.p.A. declines all responsibility for accidents or damage to persons or
property occurring as a result of tampering,
structural or functional modifi cations, un-
suitable or incorrect installations, environments not in keeping with the equipment’s
protection degree or with the required temperature and humidity conditions, failure
to carry out maintenance and periodical
inspections and poor repair work.
THE CE MARK AFFIXED T O
THE PRODUCT CERTIFY
THAT THE PRODUCT SATISFIES THE BASIC SAFETY
REQUIREMENTS.
The device is in conformity with the essential Electromagnetic Compatibility and
Electric Safety requirements laid down in
Directives 2006/95/CE and 2004/108/CE
inasmuch as it was designed in conformity
with the provisions laid down in the following Standards:
• EN 55022 Class B (Limits and methods
of measurements of radio disturbance
characteristics of Information Technology Equipment)
• EN 55024 (Information Technology
Equipment – Immunity characteristics –
Limits and methods of measurement)
• EN 60950-1 (Safety of information
equipment including electrical business
equipment)
GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT
The crossed-out rubbish bin logo means
that used electrical and electronic products
shall NOT be mixed with unsorted municipal waste. For more detailed information
about recycling of this product, refer to the
instructions of your country for the disposal
of these products.
• Do not dispose of this equipment as
miscellaneous solid municipal waste, but
arrange to have it collected separately.
• The re-use or correct recycling of the
electronic and electrical equipment
(EEE) is important in order to protect
the environment and the wellbeing of
humans.
• In accordance with European Directive
WEEE 2002/96/EC, special collection
points are available to which to deliver
waste electrical and electronic equipment and the equipment can also be
handed over to a distributor at the moment of purchasing a new equivalent
type.
• The public administration and producers
of electrical and electronic equipment
are involved in facilitating the processes
of the re-use and recovery of waste electrical and electronic equipment through
the organisation of collection activities
and the use of appropriate planning arrangements.
• Unauthorised disposal of waste electrical
and electronic equipment is punishable
by law with the appropriate penalties.
The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this
copy.
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INDEX
INDEX
1 INTRODUCTION ....................................................................................................................................................7
1.1 Document structure ......................................................................................................................................7
1.2 Explanatory notes used in this manual ........................................................................................................7
2 DESCRIPTION .......................................................................................................................................................9
2.1 Unpacking the printer ...................................................................................................................................9
2.2 Printer components: external views ........................................................................................................... 11
2.3 Printer components: connectors views ......................................................................................................16
2.4 Printer components: internal view ..............................................................................................................19
2.5 Key functions: power up .............................................................................................................................20
2.6 Key functions: stand by ..............................................................................................................................21
2.7 Status led fl ashes .......................................................................................................................................22
3 INSTALLATION ....................................................................................................................................................25
3.1 Fastening ...................................................................................................................................................25
3.2 Additional near paper end sensor .............................................................................................................. 27
3.3 Connections ...............................................................................................................................................29
3.4 Pinout ......................................................................................................................................................... 32
3.5 Driver and SDK .......................................................................................................................................... 38
4 OPERATION ........................................................................................................................................................39
4.1 Adjusting paper width .................................................................................................................................39
4.2 Adjusting notch sensor position .................................................................................................................40
4.3 Turning on the device .................................................................................................................................46
4.4 Paper roll insertion ..................................................................................................................................... 48
5 CONFIGURATION ...............................................................................................................................................55
5.1 Confi guration mode .................................................................................................................................... 55
5.2 Setup report ............................................................................................................................................... 58
5.3 Printer status .............................................................................................................................................. 59
5.4 Printer parameters ..................................................................................................................................... 60
5.6 Calendar clock ........................................................................................................................................... 65
6 MAINTENANCE ...................................................................................................................................................67
6.1 Paper jam ...................................................................................................................................................67
6.2 Planning of cleaning operations .................................................................................................................71
6.3 Cleaning ..................................................................................................................................................... 72
6.4 Firmware upgrade ...................................................................................................................................... 78
7 SPECIFICATIONS................................................................................................................................................81
7.1 Hardware specifi cations .............................................................................................................................81
7.2 Specifi cations for RFID reader/writer .........................................................................................................82
7.3 Printer dimensions ..................................................................................................................................... 83
7.4 Power supply dimensions (cod.963GE020000003) ...................................................................................90
8 ACCESSORIES ...................................................................................................................................................91
8.1 Ticket tray kit (B202H) ...............................................................................................................................93
8.2 Bracket printer (B202H) .............................................................................................................................95
8.3 Adapter cable for power supply (KPM150H) ..............................................................................................97
9 ALIGNMENT ........................................................................................................................................................ 99
9.1 Enable alignment ..................................................................................................................................... 100
9.2 Calibration ................................................................................................................................................ 101
10 TECHNICAL SERVICE ......................................................................................................................................103
User manual KPM150H-AERO 5
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INDEX
11 ADVANCED FUNCTIONS .................................................................................................................................105
11.1 File sharing ...............................................................................................................................................105
11.2 Drivers installation .................................................................................................................................... 105
11.3 Setup ........................................................................................................................................................106
6 KPM150H-AERO User manual
Page 7
1. INTRODUCTION
1 INTRODUCTION
1.1 Document structure
This document includes the following chapters:
1 INTRODUCTION information about this document
2 DESCRIPTION general description of device
3 INSTALLATION information required for a correct installation of the device
4 OPERATION information required to make the device operative
5 CONFIGURATION description of the confi guration parameters of the device
6 MAINTENANCE information for a correct periodic maintenance
7 SPECIFICATION technical specifi cation for the device and its accessories
8 ACCESSORIES description and installation of the available accessories for the device
9 ALIGNMENT information required for managing the paper alignment
10 TECHNICAL SERVICE information required for contacting the technical service
11 ADVANCED FUNCTIONS information about special functions available with the device
1.2 Explanatory notes used in this manual
NOTE: Gives important information or suggestions relative to the use of the device.
ATTENTION: Gives information that must be carefully followed to guard against damaging the
device.
DANGER: Gives information that must be carefully followed to guard against operator injury
or damage.
User manual KPM150H-AERO 7
Page 8
1. INTRODUCTION
8 KPM150H-AERO User manual
Page 9
2. DESCRIPTION
2 DESCRIPTION
2.1 Unpacking the printer
Remove the printer from its carton being careful not to damage the packing material so that it may be re-used if the
printer is to be transported in the future.
Make sure that all the components illustrated below are present and that there are no signs of damage. If there are,
contact Customer Service.
KPM150H
1. Installation instructions sheet
2. Power supply cable
3. Additional near paper end sensor
with wiring
4. Foam packing shell
5. Box
6. Printer
1
2
3
4
STATUS
FF
LF
NEAR PAPER
END
6
5
User manual KPM150H-AERO 9
Page 10
2. DESCRIPTION
B202H
1. User manual
2. Installation instructions
3. Upper foam packing shell
4. USB cable
5. Power supply cable 24Vdc
6. Printer
7. Bottom foam packing shell
8. Power supply
9. Box
1
2
3
4
5
6
FF
LF
7
8
9
• Open the printer packaging
• Remove the upper packing frame content and remove the upper packing frame.
• Take out the printer.
• Keep the box, trays and packing materials in the event the printer must be transported/shipped in the future.
10 KPM150H-AERO User manual
Page 11
2. DESCRIPTION
2.2 Printer components: external views
KPM150H (standard models)
1 - Printer chassis 6 - Paper outfeed
2 - Cutter unit 7 - LINE FEED key
3 - Hook of printing head group 8 - FORM FEED key
4 - Printing head group 9 - Status led
5 - Paper input 10 - Lever of paper mouth guide (adjustable)
2
3
4
1
5
10
6
STATUS
9
FF
NEAR PAPER
END
LF
8
7
User manual KPM150H-AERO 11
Page 12
2. DESCRIPTION
KPM150H (models with RFID reader)
1 - Paper input 7 - UHF RFID control board
2 - UHF RFID antenna 8 - Status led
3 - Printing head group 9 - FORM FEED key
4 - Hook of printing head group 10 - LINE FEED key
5 - Cutter unit 11 - Paper outfeed
6 - Printer chassis
5
4
3
11
2
6
1
7
STATUS
R
S
2
3
2
8
12 KPM150H-AERO User manual
NEAR PAPER
END
FF
LF
9
10
Page 13
2. DESCRIPTION
KPM150H (models with rear connectors)
1 - Printer chassis 6 - Paper outfeed
2 - Cutter unit 7 - LINE FEED key
3 - Hook of printing head group 8 - FORM FEED key
4 - Printing head group 9 - Status led
5 - Paper input 10 - Lever of paper mouth guide (adjustable)
2
3
4
1
5
10
6
9
8
7
User manual KPM150H-AERO 13
Page 14
2. DESCRIPTION
B202H (standard models)
1 - Printer cover 5 - FORM FEED key
2 - Paper output 6 - Hook of printing head group
3 - Status led 7 - Lever of paper mouth guide (adjustable)
4 - LINE FEED key 8 - Paper input
1
2
FF
FF
LF
LF
3
4
5
6
7
8
14 KPM150H-AERO User manual
LF
FF
Page 15
B202H (models with RFID reader)
1 - Printer cover 6 - Hook of printing head group
2 - Paper output 7 - UHF RFID antenna
3 - Status led 8 - UHF RFID control board
4 - LINE FEED key 9 - Paper input
5 - FORM FEED key
1
2
2. DESCRIPTION
FF
FF
LF
LF
3
4
5
6
7
8
LF
FF
9
User manual KPM150H-AERO 15
Page 16
2. DESCRIPTION
2.3 Printer components: connectors views
KPM150H
1 - USB connector
2 - RS232 connector
3 - Power Supply connector
4 - Connector for external near paper end sensor
1
2
3
4
16 KPM150H-AERO User manual
Page 17
KPM150H (models with rear connectors)
1 - RS232 connector
2 - USB connector
3 - Power Supply connector
4 - Connector for external near paper end sensor
2. DESCRIPTION
1 2 3 4
User manual KPM150H-AERO 17
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2. DESCRIPTION
B202H
1 - Connector for external near paper end sensor
2 - RS232 connector
3 - USB connector
4 - Power Supply connector
5 - ON/OFF key
FF
LF
345
2
1
18 KPM150H-AERO User manual
Page 19
2.4 Printer components: internal view
1 - Paper presence sensors on output
2 - Mobile sensor lower for notch
3 - Cover open sensor
4 - Sensor of paper presence
5 - Upper transparence sensor and notch
5
4
3
2
2. DESCRIPTION
1
STATUS
1
FF
LF
NEAR PAPER
END
NOTE:
For ease of reference, for some models is represented only the printer group without the external plastic chassis.
PRODUCT LABEL
(all models)
XXXXXXXXXXXXXX
PC = Product code (14 digits)
SN = Serial number
HW = Hardware release
Rx
PC
0000000000000000000
SN
User manual KPM150H-AERO 19
HW
Page 20
2. DESCRIPTION
2.5 Key functions: power up
Hold down Hold down
POWER UP
LF FFLF FF
print the
SETUP report
LF FF LF FF
Fast push
enter the SETUP MODE
perform the
FONT TEST
LF FF
Fast push Fast push
skip the
SETUP mode
enter the
Clock SETUP
LF FF LF FF
Fast push Fast push
modify
parameter
20 KPM150H-AERO User manual
next
parameter
Page 21
2.6 Key functions: stand by
2. DESCRIPTION
STANDBY
LF FF
Fast push
Moves the motor backwards
and releases the paper to be removed
LF FF
Fast push
Perform an alignment
to next ticket
LF FF
x3 sec.
Hold down
Reset the
printer
User manual KPM150H-AERO 21
Page 22
2. DESCRIPTION
2.7 Status led fl ashes
The Status led indicates hardware status of device. Given in the table below are the various led signals and the corresponding printer status.
KPM150H
STATUS LED DESCRIPTION
-
GREEN
GREEN
COMMUNICATION
STATUS
YELLOW
RECOVERABLE
ERROR
OFF PRINTER OFF
ON PRINTER ON : NO ERROR
1 x RECEIVING DATA
2 x RECEIPT ERRORS
(PARITY, FRAME ERROR, OVERRUN ERROR)
3 x COMMAND NOT RECOGNIZED
4 x COMMAND RECEIPT TIME OUT
5 x NEAR PAPER END
2 x PRINT HEAD OVER HEAT
3 x PAPER END
4 x PEPER JAM
5 x POWER SUPPLY VOLTAGE INCORRECT
6 x COVER OPEN
3 x RAM ERROR
RED
UNRECOVERABLE
ERROR
4 x EEPROM ERROR
5 x CUTTER ERROR
22 KPM150H-AERO User manual
Page 23
B202H
2. DESCRIPTION
STATUS LED DESCRIPTION
-
BLUE
BLUE
COMMUNICATION
STATUS
VIOLET
RECOVERABLE
ERROR
OFF PRINTER OFF
ON PRINTER ON : NO ERROR
1 x RECEIVING DATA
2 x RECEIPT ERRORS
(PARITY, FRAME ERROR, OVERRUN ERROR)
3 x COMMAND NOT RECOGNIZED
4 x COMMAND RECEIPT TIME OUT
5 x NEAR PAPER END
2 x PRINT HEAD OVER HEAT
3 x PAPER END
4 x PEPER JAM
5 x POWER SUPPLY VOLTAGE INCORRECT
6 x COVER OPEN
RED
UNRECOVERABLE
ERROR
3 x RAM ERROR
4 x EEPROM ERROR
5 x CUTTER ERROR
User manual KPM150H-AERO 23
Page 24
2. DESCRIPTION
24 KPM150H-AERO User manual
Page 25
3. INSTALLATION
3 INSTALLATION
3.1 Fastening
KPM150H
The printer is provided with four fi xing holes placed on lateral side (see following fi gure). To fasten the printer on a
panel, use four M3 screws.
102
Ø 7
Ø 3,7
12013
140
User manual KPM150H-AERO 25
Page 26
3. INSTALLATION
KPM150H (models with rear connectors)
The printer is provided with four fi xing holes placed on lateral side (see following fi gure). To fasten the printer on a
panel, use four M4 screws.
105 23
105820
Fixing point
4N°4 M
26 KPM150H-AERO User manual
Page 27
3. INSTALLATION
3.2 Additional near paper end sensor
KPM150H
The printer includes an additional near paper end sensor with wiring (see following fi gure). To fi x the sensor use an
M3 screw not supplied.
MATERIAL NOT
MATERIAL INCLUDED
INCLUDED
NPE sensor
NPE
sensor board
For the assembly procedure, proceed as follows:
1
NPE wiring
Fixing
screw M3
B
A
NPE wiring
NPE sensor
NPE sensor board
Paper roll
1÷10 mm
Fix the near paper end sensor board to the support using an M3 screw not included.
For the correct functioning of the near paper end sensor, comply with the measures specified
Spacer
A+B
Support
User manual KPM150H-AERO 27
Page 28
3. INSTALLATION
2
NPE wiring
Connect the wiring coming from the near paper end sensor board
at the connector shown in figure
28 KPM150H-AERO User manual
Page 29
3.3 Connections
KPM150H
3. INSTALLATION
(supplied)
Power Supply cable
Serial standard cable
USB standard cable
RS232POWER SUPPLY USB
WARNING: In some using conditions, we recommend the installation of a ferrite core on the power supply
cable and on the serial cable.
NOTE: If RS232 and USB connectors are inserted, communication port is USB.
User manual KPM150H-AERO 29
Page 30
3. INSTALLATION
KPM150H (models with rear connectors)
Serial standard cable
RS232
WARNING: In some using conditions, we recommend the installation of a ferrite core on the power supply
cable and on the serial cable.
NOTE: If RS232 and USB connectors are inserted, communication port is USB.
USB standard cable
(supplied)
Power Supply cable
USB POWER SUPPLY
30 KPM150H-AERO User manual
Page 31
B202H
3. INSTALLATION
(supplied)
B202H power supply
24Vdc (supplied)
Power supply cable
(supplied)
USB standard cable
USB
Serial standard cable
RS232
WARNING: In some using conditions, we recommend the installation of a ferrite core on the serial cable.
NOTE: If RS232 and USB connectors are inserted, communication port is USB.
User manual KPM150H-AERO 31
Page 32
3. INSTALLATION
3.4 Pinout
KPM150H
2
POWER SUPPLY
Male Molex connector (no. 39-28-1023)
1
1 +24 Vdc
J13
ATTENTION:
Respect power supply polarity.
NOTE: Power supply cable
The following fi gures show the connector pinout of the power supply cable for the device:
2 GND
44
J1
11
33
USB INTERFACE
Female USB type B connector
22
1 USB-VBUS (out)
2 PD -0
3 PD +0
4 GND
SH1 SHIELD
Power supply cable for
KPM150H
Female Molex connector
series 5557 (no.39-01-3022)
GND
+24 V
SH2 SHIELD
32 KPM150H-AERO User manual
Page 33
6 9
1
3. INSTALLATION
RS232 SERIAL INTERFACE
Female DB9 connector
5
1 DCD
2 TX During transmission, takes the values “0” and “1” depending on data
3 RX During reception, takes the values “0” and “1” depending on data
4 DSR
J3
5 GND
6 DTR When “1”, printer is power on
7 CTS
8 RTS When “1”, printer is ready to receive data
9 n.c.
NOTE:
Given the presence of the RS232 standard, logic value “0” corresponds to a voltage level of between +3Vdc and
+15Vdc and logic value “1” corresponds to a voltage level of between -3Vdc and -15Vdc.
NOTE: DEVICE > PC connection
The following pictures shows an example of connections between the printer and a personal computer a 9 pin
female RS232 serial connectors:
DCD
RXD
TXD
DTR
DSR
RTS
CTS
1
2
3
4
5
DB9
6
7
8
9
DB9
1
2
3
4
5
6
7
8
9
DCD
TX
RX
DSR
GND
DTR
CTS
RTS
SIGNAL GND
DEVICE PC
NOTE:
When use a serial cable, we recommend the installation of a ferrite core on the power supply cable.
User manual KPM150H-AERO 33
Page 34
3. INSTALLATION
KPM150H (models with rear connectors)
2
POWER SUPPLY
Male Molex connector (no. 39-28-1023)
1
1 +24 Vdc
J1
ATTENTION:
Respect power supply polarity.
NOTE: Power supply cable
The following fi gures show the connector pinout of the power supply cable for the device:
2 GND
Female Molex connector
series 5557 (no.39-01-3022)
44
J3
11
33
USB INTERFACE
Female USB type B connector
22
1 USB-VBUS (out)
2 PD -0
3 PD +0
4 GND
SH1 SHIELD
SH2 SHIELD
Power supply cable for
KPM150H
GND
+24 V
34 KPM150H-AERO User manual
Page 35
6 9
1
3. INSTALLATION
RS232 SERIAL INTERFACE
Female DB9 connector
5
1 DCD
2 TX During transmission, takes the values “0” and “1” depending on data
3 RX During reception, takes the values “0” and “1” depending on data
4 DSR
J5
5 GND
6 DTR When “1”, printer is power on
7 CTS
8 RTS When “1”, printer is ready to receive data
9 n.c.
NOTE:
Given the presence of the RS232 standard, logic value “0” corresponds to a voltage level of between +3Vdc and
+15Vdc and logic value “1” corresponds to a voltage level of between -3Vdc and -15Vdc.
NOTE: DEVICE > PC connection
The following pictures shows an example of connections between the printer and a personal computer a 9 pin
female RS232 serial connectors:
DCD
RXD
TXD
DTR
DSR
RTS
CTS
1
2
3
4
5
DB9
6
7
8
9
DB9
1
2
3
4
5
6
7
8
9
DCD
TX
RX
DSR
GND
DTR
CTS
RTS
SIGNAL GND
DEVICE PC
NOTE:
When use a serial cable, we recommend the installation of a ferrite core on the power supply cable.
User manual KPM150H-AERO 35
Page 36
3. INSTALLATION
B202H
2
1
4
POWER SUPPLY
3
Tripolar female connector
1 GND
J2
44
2 +24 Vdc
3 GND
4 Frame GND
Warning:
Respect power supply polarity.
33
USB INTERFACE
Female USB type B connector
11
22
1 USB-VBUS (out)
2 PD -0
3 PD +0
J4
4 GND
SH1 SHIELD
SH2 SHIELD
36 KPM150H-AERO User manual
Page 37
6 9
1
3. INSTALLATION
RS232 SERIAL INTERFACE
Female DB9 connector
5
1 DCD
2 TX During transmission, takes the values “0” and “1” depending on data
3 RX During reception, takes the values “0” and “1” depending on data
4 DSR
J3
5 GND
6 DTR When “1”, printer is power on
7 CTS
8 RTS When “1”, printer is ready to receive data
9 n.c.
NOTE:
Given the presence of the RS232 standard, logic value “0” corresponds to a voltage level of between +3Vdc and
+15Vdc and logic value “1” corresponds to a voltage level of between -3Vdc and -15Vdc.
NOTE: DEVICE > PC connection
The following pictures shows an example of connections between the printer and a personal computer a 9 pin
female RS232 serial connectors:
DCD
RXD
TXD
DTR
DSR
RTS
CTS
1
2
3
4
5
DB9
6
7
8
9
DB9
1
2
3
4
5
6
7
8
9
DCD
TX
RX
DSR
GND
DTR
CTS
RTS
SIGNAL GND
DEVICE PC
NOTE:
When use a serial cable, we recommend the installation of a ferrite core on the power supply cable.
User manual KPM150H-AERO 37
Page 38
3. INSTALLATION
3.5 Driver and SDK
The drivers are available for the following operating system:
OPERA TING SYSTEM DESCRIPTION INSTALLATION PROCEDURE
Driver for Windows XP
Driver for Windows VISTA (32/64bit)
Windows
Linux Driver for Linux (32/64bit)
Android SDK for CustomAndroidAPI
iOS SDK for CustomiOSApi
Driver for Windows 7 (32/64bit)
Driver for Windows 8 (32/64bit)
Driver for Windows 8.1 (32/64bit)
From the START menu, press Run
and type-in the path where the SW
was saved on your PC, then click OK.
Follow the instructions that appear
on the screen to install the driver.
Follow the instruction get back on the
README.TXT fi le you can fi nd it
in the software package downloaded in advance.
Extract the zipped folder to
the destination path desired.
Follow the instructions present
in the software package that you downloaded on
how to install and use the SDK.
Extract the zipped folder to
the destination path desired.
Follow the instructions present
in the software package that you downloaded on
how to install and use the SDK.
NOTE:
All packages can be found in the DOWNLOAD section of the web site www.custom.biz.
38 KPM150H-AERO User manual
Page 39
4. OPERATION
4 OPERATION
4.1 Adjusting paper width
KPM150H (standard models), B202H (standard models)
Paper width may be adjusted from 20mm to 54mm using the lever of paper mouth guide located at the paper infeed
opening as shown in the following fi gure.
To manage paper width from 20mm to 54mm, press the lever of paper mouth guide and move it in according to type
of paper used (see following fi gure).
NOTE:
For ease of reference, for some models is represented only the printer group without the external plastic chassis.
User manual KPM150H-AERO 39
Page 40
4. OPERATION
4.2 Adjusting notch sensor position
KPM150H (standard models), B202H (standard models)
Printer is provided with two sensors for the notch detection both on the non-heat sensitive side (lower sensor) and on
the heat-sensitive side of paper (upper sensor) as shown in the following fi gure.
The “Notch/B.Mark Position” parameter of printer confi guration (see par.5.4) sets the position for the notch as follows:
• Notch positioned on the non-heat sensitive side: “Notch/B.Mark Position” = “Bottom”
• Notch positioned on the heat-sensitive side: “Notch/B.Mark Position” = “Top”
• Hole between tickets or gap between labels: “Notch/B.Mark Position” = “Transparence”
UPPER SENSOR FOR NOTCH
LOWER MOBILE SENSOR FOR NOTCH
NON-HEAT SENSITIVE SIDE
HEAT SENSITIVE SIDE
direction
paper feed
of
NEAR PAPER
END
STATUS
R
S
2
3
2
FF
LF
NOTE:
For ease of reference, for some models is represented only the printer group without the external plastic chassis.
NOTE:
For further information. about tickets with holes or labes with gap refer to Chapter 9.
40 KPM150H-AERO User manual
Page 41
To adjust the mobile sensor position according to the notch position on paper, proceed as follows:
for B202H
1
3
4. OPERATION
2
LF
FF
Lift the palstic cover.
ATTENTION:
Do not touch the head heating line with bare hands or
metal objects.
Do not perform any operation inside the printer immediately after printing because the head and motor tend to
become very hot.
Open the printer cover
to the vertical up position.
Adjust the paper width
(see previous paragraphs).
User manual KPM150H-AERO 41
Page 42
4. OPERATION
4
5
Close the printer cover.
Move the lower sensor to the desired position
using a small screwdriver or a pencil.
6
for B202H
ATTENTION:
To avoid damaging the sensor, not to
apply too much force in moving the
sensor inside its sliding guide.
42 KPM150H-AERO User manual
Insert the plastic upper cover and lower it
to close the printer.
Page 43
4. OPERATION
KPM150H (models with RFID reader), B202H (models with RFID reader)
Printer is provided with two sensors for the notch detection both on the non-heat sensitive side (lower sensor) and on
the heat-sensitive side of paper (upper sensor) as shown in the following fi gure.
The “Notch/B.Mark Position” parameter of printer confi guration (see par.5.4) sets the position for the notch as follows:
• Notch positioned on the non-heat sensitive side: “Notch/B.Mark Position” = “Bottom”
• Notch positioned on the heat-sensitive side: “Notch/B.Mark Position” = “Top”
• Hole between tickets or gap between labels: “Notch/B.Mark Position” = “Transparence”
NON-HEAT SENSITIVE SIDE
HEAT SENSITIVE SIDE
UPPER SENSOR FOR NOTCH
direction
paper feed
of
LOWER MOBILE SENSOR FOR NOTCH
direction
paper feed
of
NEAR PAPER
END
STATUS
R
S
2
3
2
FF
LF
NOTE:
For ease of reference, for some models is represented only the printer group without the external plastic chassis.
NOTE:
For further information. about tickets with holes or labes with gap refer to Chapter 9.
User manual KPM150H-AERO 43
Page 44
4. OPERATION
To adjust the mobile sensor position according to the notch position on paper, proceed as follows:
for B202H
1
3
2
LF
FF
Lift the palstic cover.
A
ATTENTION:
Do not touch the head heating line with bare hands or
metal objects.
Do not perform any operation inside the printer immediately after printing because the head and motor tend to
become very hot.
Open the printing head group
to the vertical up position.
Lift up the printing head group using
the hook (A) located on the cover.
44 KPM150H-AERO User manual
Page 45
4. OPERATION
4
5
Close the printing head group.
Move the lower sensor to the desired position
using a small screwdriver or a pencil.
6
for B202H
ATTENTION:
To avoid damaging the sensor, not to
apply too much force in moving the
sensor inside its sliding guide.
Insert the plastic upper cover and lower it
to close the printer.
User manual KPM150H-AERO 45
Page 46
4. OPERATION
4.3 Turning on the device
KPM150H
1
Power Supply cable
EXTERNAL
POWER SUPPLY
UNIT (OPTIONAL)
(supplied)
Connect the power supply cable (supplied)
to an external power supply unit (optional).
2
standard model
3
The green led turns on
and the printer is ready.
STATUS
STATUS
FF
LF
NEAR PAPER
END
Power Supply cable
(supplied)
model with rear connectors
Power Supply cable
(supplied)
Connect the power supply cable to the printer
connector (see par.3.3).
46 KPM150H-AERO User manual
Page 47
B202H
4. OPERATION
1
FF
LF
VIn 24Vdc
Connect the power supply cable (24Vdc)
to the connector of the printer (see par.3.3).
2
Power Supply
4
FF
LF
ON/OFF
Press the ON/OFF key.
Connect the power supply cable (24Vdc)
to power supply.
3
Power supply cable
220Vdc
Connect the power supply cable to outlet.
Power supply cable
24Vdc (supplied)
User manual KPM150H-AERO 47
Page 48
4. OPERATION
4.4 Paper roll insertion
Each time you change the paper, check inside the printer. To change the paper roll proceed as follows:
KPM150H (standard models)
1
Adjust the paper width
(see previous paragraphs).
3
ATTENTION:
Make sure the cut is straight.
Insert the paper edge into the feed slot
(place the paper roll so that it unrolls correctly).
2
Adjust the notch sensor position
(see previous paragraphs).
4
V
ROOM
Wait for the paper to load automatically.
48 KPM150H-AERO User manual
Page 49
B202H (standard models)
4. OPERATION
1
3
LF
FF
LF
FF
2
Lift the plastic cover.
LF
FF
Adjust the paper width
(see previous paragraphs).
4
Place the cover on a even surface.
Open the paper compartment cover.
User manual KPM150H-AERO 49
Page 50
4. OPERATION
5
Adjust the position of lower mobile sensor of notch
(see previous paragraphs).
7
VROOM
Wait for the paper to load automatically.
6
8
ATTENTION:
Make sure the cut is straight.
Insert the paper.
50 KPM150H-AERO User manual
Insert the plastic upper cover and lower it
to close the printer.
Page 51
KPM150H (models with RFID reader)
4. OPERATION
1
Adjust the notch sensor position
(see previous paragraphs).
3
V
ROOM
Wait for the paper to load automatically.
NEAR PAPER
END
STATUS
R
S
2
3
2
FF
LF
2
ATTENTION:
Make sure the cut is straight.
Insert the paper edge into the feed slot
(place the paper roll so that it unrolls correctly).
User manual KPM150H-AERO 51
Page 52
4. OPERATION
B202H (models witht RFID reader)
1
3
LF
FF
Open the paper compartment cover.
2
Lift the palstic cover.
LF
FF
4
Place the cover on a even surface.
52 KPM150H-AERO User manual
Adjust the position of lower mobile sensor of notch
(see previous paragraphs).
Page 53
4. OPERATION
5
7
ATTENTION:
Make sure the cut is straight.
6
Insert the paper.
VROOM
Insert the plastic upper cover and lower it
to close the printer.
Wait for the paper to load automatically.
User manual KPM150H-AERO 53
Page 54
4. OPERATION
54 KPM150H-AERO User manual
Page 55
5. CONFIGURATION
5 CONFIGURATION
5.1 Confi guration mode
T o enter the confi guration mode and print a setup report with the operating parameters of the printer, proceed as follows.
KPM150H
1
standard model
(hold down)
LF FF
+ POWER SUPPLYLINE FEED KEY
model with rear connectors
LF FF
(hold down)
During power-up, hold down the LINE FEED key while
the wiring is plugged into the power supply connector of the printer.
+ POWER SUPPLYLINE FEED KEY
User manual KPM150H-AERO 55
Page 56
GS
50H
Barcode Reader.................................Not prese
nt
RFID Module ......................................Not present
PRINTING HEAD TYPE.....................SHECT56
INTERFACE.......................................RS232
PROGRAM MEMORY TEST.............
.OK
DYNAMIC RAM
TEST
....
....
...
....
....
..
....
....
OK
[LF]
to modify parameter
[FF]
for next parameter
Printer Emulation.......... :
SER
VICEE
5. CONFIGURATION
2
3
SCODE: < code > - rel 1.00
BCODE: < code > - rel 1.00
FCODE: < code > - rel 1.00
mCODE: < code > - rel 1.00
UCODE: < code > - rel 1.00
DCODE: < code > - rel 2.00
CPLD - rel 1.10
PRINTER TYPE .................................KPM1
The device prints a SETUP report.
KPM150H AERO ST
PRINTER SETTIN
4
LF FF
LINE FEED
KEY
Press the LINE FEED key to enter the configuration mode.
Proceed with the configuration by using the keys according the functions printed on paper (see paragraphs 2.5
and 2.6). For description and values of setup parameters, see the following paragraphs.
56 KPM150H-AERO User manual
Page 57
B202H
GS
50H
Barcode Reader...........................Not present
RFID Module ................................ Not present
PRINTING HEAD TYPE............... SHECT56
INTERFACE.................................RS232
PROGRAM MEMORY TEST......
..OK
DYNAMIC RA
M TES
TES
T....
T....
.....
....
...........O
..O
K
1
5. CONFIGURATION
FFLF
2
LINE FEED KEY ON/OFF KEY
+
During power-up, hold down the LINE FEED key.
KPM150H AERO ST
SCODE: < code > - rel 1.00
BCODE: < code > - rel 1.00
FCODE: < code > - rel 1.00
mCODE: < code > - rel 1.00
UCODE: < code > - rel 1.00
DCODE: < code > - rel 2.00
CPLD - rel 1.10
PRINTER SETTIN
PRINTER TYPE ........................... KPM1
NOTE:
During power-up, if the LINE FEED key is held down, the printer enters the auto-test routine and prints out the setup
report. The printer will remain in standby in Hexadecimal dump mode (see following paragraphs) until another key
is pressed or characters are received through the printer communication port.
When the LINE FEED key is pressed, the printer enters parameter confi guration.
When the FORM FEED key is pressed, the printer exits setup and terminates the Hexadecimal dump function.
The device prints a SETUP report.
User manual KPM150H-AERO 57
Page 58
5. CONFIGURATION
5.2 Setup report
The following fi gures show the setup reports of printer models. The shown values for parameters are sample values;
for the list and the description of printer and Ethernet parameters see the following paragraphs.
KPM150H AERO ST
SCODE: < code > - rel 1.00
PRINTER NAME and
FIRMWARE RELEASE
BCODE: < code > - rel 1.00
FCODE: < code > - rel 1.00
mCODE: < code > - rel 1.00
UCODE: < code > - rel 1.00
DCODE: < code > - rel 2.00
CPLD - rel 1.10
PRINTER SETTINGS
PRINTER TYPE ............................................KPM150H
Barcode Reader............................................Not Present
RFID module .................................................Not Present
PRINTING HEAD TYPE................................SHEC T56
INTERFACE..................................................RS232
PROGRAM MEMORY TEST.........................OK
DYNAMIC RAM TEST...................................OK
PRINTER STATUS
EEPROM TEST.............................................OK
CUTTER TEST..............................................OK
PRINTER HEAD Rav....................................700
HEAD VOLTAGE [V] = 24.15
HEAD TEMPERATURE [°C] = 22
POWER ON COUNTER = 24
PAPER PRINTED [cm] = 2580
CUT COUNTER = 38
DATE - TIME = 22/04/13 09:30
PRINTER PARAMETERS
KEYS FUNCTIONS
Printer Emulation......................................: SERVICE
RS232 Baud Rate ....................................: 9600 bps
RS232 Data Length..................................: 8 bits/chr
RS232 Parity............................................: None
USB Mass Storage...................................: Enabled
USB Address Number ..............................: 0
Print Mode................................................: Normal
Speed / Quality.........................................: High Speed
Paper Threshold.......................................: 40%
Notch/B.Mark Position..............................: Transparence
Notch/B.Mark Threshold...........................: 20%
USB Virtual COM......................................: Disabled
Near Paper End........................................: Disabled
Barcode ID 4 ............................................: Code128
Vertical Scale [%] .....................................: +00.0
Presenter Offset [mm] ..............................: +00
Align ticket................................................: Disabled
RFID Encoding.........................................: AEA standard
[LF] enter Printer Setup
[LF+FF] enter Clock Setup
[FF] skip Setup
58 KPM150H-AERO User manual
Page 59
5. CONFIGURATION
5.3 Printer status
Printer operating status is indicated in the confi guration print-out in which, next to the name of the components dis-
played, the following information is given:
PRINTER TYPE the device model.
Barcode Reader the presence of the barcode reader.
RFID module the presence of the RFID reader/writer.
PRINTING HEAD TYPE the printing head model.
INTERFACE the interface present.
PROGRAM MEMORY TEST the message OK appears if functioning and NOT OK if faulty.
DYNAMIC RAM TEST the message OK appears if functioning and NOT OK if faulty.
EEPROM TEST the message OK appears if functioning and NOT OK if faulty.
CUTTER TEST the message OK appears if functioning and NOT OK if faulty.
PRINTER HEAD Rav the resistance of a dot head.
HEAD VOLTAGE the voltage of the head.
HEAD TEMPERATURE the temperature of the head.
POWER ON COUNTER the number of power-ups made.
PAPER PRINTED the number of centimeters of paper printed.
CUT COUNTER the number of cuts made.
DATE - TIME the date / time of the device.
User manual KPM150H-AERO 59
Page 60
5. CONFIGURATION
5.4 Printer parameters
This printer allows the confi guration of the parameters listed in the following table.
D
The parameters marked with the symbol
are the default values.
Settings remain active even after the printer has been turned off and they are stored in non-volatile memory.
PRINTER EMULATION Available emulations for the device:
SERVICE
D
= used only for upgrade
BTP = used for management of bag tags
RS232 BAUD RATE
Communication speed of the serial interface:
115200 38400 9600 D 2400
57600 19200 4800 1200
NOTE: Parameter valid only with serial interface.
RS232 DATA LENGTH
Number of bit used for characters encoding:
7 bits/car
8 bits/car D
NOTE: Parameter valid only with serial interface.
RS232 PARITY
Bit for the parity control of the serial interface:
D
None
= parity bit omitted
Even = even value for parity bit
Odd = odd value for parity bit
USB MASS STORAGE
USB ADDRESS NUMBER
PRINT MODE
SPEED / QUALITY
PAPER THRESHOLD
NOTE: Parameter valid only with serial interface.
Sharing mode from Mass Storage:
Disabled = sharing mode disabled
Enabled D = sharing mode enabled
Numerical address code for the univocal identifi cation of the USB device (in case of
more than a USB device connected with the same PC):
D
0
3 6 9
1 4 7
2 5 8
Printing mode:
Normal
D
= enables printing in normal writing way
Reverse = enables printing rotated 180 degrees
Setting of printing speed and printing quality:
High Quality
D
Normal
High Speed
Threshold value (in percent) for the recognition of the presence of paper by the paper
presence sensor:
30% 60% 90%
D
40%
70%
50% 80%
60 KPM150H-AERO User manual
Page 61
5. CONFIGURATION
NOTCH/B.MARK
POSITION
NOTCH/B.MARK
THRESHOLD
USB VIRTUALCOM
NEAR PAPER END
Position of the alignment notch and choice of appropriate notch sensor:
Disabled = the notch alignment is not performed
T op = the notch position is detected by the upper sensor (refl ection)
Bottom = the notch position is detected by the lower mobile sensor (refl ection)
Transparence
D
= the notch position is detected by both the sensors (transparence)
Threshold value (in percent) for the recognition of the presence of notch by the notch
sensor:
D
20%
50% 80%
30% 60% 90%
40% 70%
NOTE: If the “Notch/B.Mark Position” parameter is disabled, this parameter is not printed.
Setting of the USB port as a virtual serial port:
Disabled D = virtual COM disabled
Enabled = virtual COM enabled
NOTE: To use this confi guration it is necessary to install an additional driver.
Setting of the near paper end detection:
Disabled
D
= detection disabled
Enabled = detection enabled
BARCODE ID 4
Setting of the barcode format associated with ID 4 (see AEA specifi cations):
Code128
D
= sets the Code128 format
DataMatrix = sets the DataMatrix format
User manual KPM150H-AERO 61
Page 62
5. CONFIGURATION
VERTICAL SCALE [%]
Adjust of the printing positions by adding the percentage value to the coordinates of
elements (in the direction of the length of the ticket).
The numeric value of the adjustment is made up with the following four parameters
for the setting of three digits (two for the integer part of the number and one for the
decimal part) and of the sign:
Sign setting:
VERTICAL SCALE SIGN
D
+
= positive percentage value
- = negative percentage value
Setting the digit for tens:
D
0
VERTICAL SCALE [% x 10]
4 8
1 5 9
2 6
3 7
Setting the digit for units:
D
0
VERTICAL SCALE [% x 1]
4 8
1 5 9
2 6
3 7
Setting the digit for decimals:
D
0
VERTICAL SCALE [% x .1]
4 8
1 5 9
2 6
3 7
NOTE: For example, to set the Vertical Scale to 15%, modify the parameters as follows:
Vertical Scale Sign = +
Vertical Scale [% x 10] = 1
Vertical Scale [% x 1] = 5
Vertical Scale [% x .1] = 0
62 KPM150H-AERO User manual
Page 63
5. CONFIGURATION
PRESENTER OFFSET
[mm]
Setting of the presentation distance of ticket in case of presentation mode enabled
(paper cut disabled).
The numeric value of the presentation distance is made up with the following three
parameters for the setting of two digits (two for the integer part of the number) and
of the sign:
Sign setting:
PRESENTER OFFSET SIGNUM
D
+
= positive value
- = negative value
Setting the digit for tens:
PRESENTER OFFSET [mm x 10]
0 D 4 8
1 5 9
2 6
3 7
Setting the digit for units:
D
0
PRESENTER OFFSET [mm x 1]
4 8
1 5 9
2 6
3 7
NOTE: For example, to set the presenter offset to 10 mm, modify the parameters as follows:
Presenter Offset Signum = +
Presenter Offset [mm x 10] = 1
Presenter Offset [mm x 1] = 5
ALIGN TICKET
RFID ENCODING
This parameter defi nes when the device must perform the automatic alignment of
the ticket:
Disabled
D
= alignment disabled
Power On = alignment at each power on
Autoload = alignment at each paper loading
P.On/Load = alignment both at power on and at paper loading
NOTE: At each alignment, printer performs an ejection of the fi rst inserted ticket in order to ensure the
integrity of the fi rst printed ticket.
Setting of the coding system used for the writing of the RFID chip:
AEA standard
D
Custom01
User manual KPM150H-AERO 63
Page 64
5. CONFIGURATION
5.5 Hexadecimal dump
This function is used to diagnose the characters received through the communication port; the characters are printed
out both as hexadecimal codes and ASCII codes.
Once the self-test routine has fi nished, the printer enters Hexadecimal Dump mode. The printer remains in standby
until a key is pressed or characters are received through the communication port. For example, for every 8 characters received, the hexadecimal and corresponding ASCII codes are printed out (if the characters are underlined, the
receive buffer is full). Shown below is an example of a Hexadecimal Dump:
48 65 78 61 64 65 63 69 Hexadeci
6D 61 6C 20 64 75 6D 70 mal dump
20 66 75 6E 63 74 69 6F functio
6E 20 30 31 32 33 34 35 n 012345
36 37 38 39 61 62 63 64 6789abcd
65 66 67 68 69 6A 6B 6C efghijkl
6D 6E 6F 70 71 72 73 74 mnopqrst
75 76 77 78 79 7A uvwxyz
64 KPM150H-AERO User manual
Page 65
5. CONFIGURATION
5.6 Calendar clock
The printer is equipped with a Real Time Clock. During power-up, held down the LINE FEED key to enter in the printer
confi guration mode. Pressing both the LF and FF keys to enter in the clock confi guration (see following fi gure).
Pressing the LINE FEED key to modify date / time; the printer will be print the updated the date and time.
Follow the instructions printed on the paper for the key functionality. The highlighted digit (the number is written in
negative mode) indicates the digit to be modifi ed. Pressing LINE FEED key to modify the value of the highlighted
digit; every single LINE FEED key pressure increases of 1 his value. Once the value 9 is reached the counting starts
again from 0.
Pressing FORM FEED key to move the cursor on the next digit; if the cursor position is on the latest digit you can
proceed to next parameter pressing the FORM FEED key again.
CLOCK SETUP
[LF] to modify date/time
[FF] to next field
01/01/13 12:00:00
01/01/13 12:00:00
01/01/13 12:00:00
01/01/13 12:00:00
01/01/13 12:00:00
01/01/13 12:00:00
01/01/13 12:00:00
01/01/13 12:00:00
01/01/13 12:00:00
01/01/13 12:00:00
01/01/13 12:00:00
01/01/13 12:00:00
Date Time Setting :
01/01/13 12:00:00
User manual KPM150H-AERO 65
Page 66
5. CONFIGURATION
66 KPM150H-AERO User manual
Page 67
6 MAINTENANCE
6.1 Paper jam
In case of paper jam proceed as follows:
KPM150H
6. MAINTENANCE
1
2
ATTENTION:
Do not let water or other liquids get inside the device.
Do not insert any kind of object inside the device.
Open the printer cover
to the vertical up position.
Remove the damaged paper
the presence for paper scraps in the printer.
and check
3
Close the printer cover.
User manual KPM150H-AERO 67
Page 68
6. MAINTENANCE
4
ATTENTION:
Make sure the cut is straight.
Insert the not damaged paper edge into the feed slot
(place the roll, so that it unrolls correctly).
5
V
ROOM
Wait for the paper to load automatically.
68 KPM150H-AERO User manual
Page 69
B202H
6. MAINTENANCE
1
3
FF
LF
LF
FF
ATTENTION:
Do not let water or other liquids get inside the device.
Do not insert any kind of object inside the device.
2
Lift the plastic cover
and place it on a flat surface.
FF
LF
Open the paper compartment cover.
Remove the damaged paper
the presence for paper scraps in the printer.
and check
4
Close the paper compartment cover.
User manual KPM150H-AERO 69
Page 70
6. MAINTENANCE
5
ATTENTION:
Make sure the cut is straight.
7
Insert the not damaged paper edge into the feed slot
(place the roll, so that it unrolls correctly).
6
VROOM
Insert the plastic upper cover and lower it
to close the printer.
Wait for the paper to load automatically.
70 KPM150H-AERO User manual
Page 71
6. MAINTENANCE
6.2 Planning of cleaning operations
The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended planning for the cleaning operations.
EVERY PAPER CHANGE
Printing head Use isopropyl alcohol
Printing roll Use isopropyl alcohol
EVERY 5 PAPER CHANGES
Cutter Use compressed air
Paper path Use compressed air or tweezers
Sensors Use compressed air
EVERY 6 MONTHS OR AS NEEDED
Case Use compressed air or a soft cloth
For specifi c procedures, see the following pages.
NOTE:
If you use the device in dusty environments, you must reduce the intervals between the cleaning operations.
NOTE:
For ease of reference, in the following pages, for some models is represented only the printer group without the
external plastic chassis.
User manual KPM150H-AERO 71
Page 72
6. MAINTENANCE
6.3 Cleaning
For periodic cleaning of the printer, see the instructions below.
1
2
PRINTING HEAD
Disconnect the power supply cable.
3
ISOPROPYL ALCOHOL
NEAR PAPER
END
STATUS
FF
LF
ATTENTION:
Do not touch the head heating line with bare hands or
metal objects.
Do not perform any operation inside the printer immediately after printing because the head and motor tend to
become very hot.
Open the printer cover
to the vertical up position.
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ON
Clean the printing head by using
a non-abrasive cloth moistened with isopropyl.
72 KPM150H-AERO User manual
Page 73
cohol, solve
6. MAINTENANCE
1
2
CUTTER
Disconnect the power supply cable.
3
ATTENTION:
Do not touch the head heating line with bare hands or
metal objects.
Do not perform any operation inside the printer immediately after printing because the head and motor tend to
become very hot.
Open the printer cover
to the vertical up position.
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
Alcohol, solvent
Clean the cutter
by using compressed air.
ON
User manual KPM150H-AERO 73
Page 74
6. MAINTENANCE
PRINTING ROLL 3
1
Disconnect the power supply cable.
2
ISOPROPYL ALCOHOL
ATTENTION:
Do not touch the head heating line with bare hands or
metal objects.
Do not perform any operation inside the printer immediately after printing because the head and motor tend to
become very hot.
Open the printer cover
to the vertical up position.
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ON
Clean the printing roll by using
a non-abrasive cloth moistened with isopropyl.
74 KPM150H-AERO User manual
Page 75
cohol, solve
6. MAINTENANCE
1
2
SENSORS
Disconnect the power supply cable.
3
STATUS
FF
LF
NEAR PAPER
END
ATTENTION:
Do not touch the head heating line with bare hands or
metal objects.
Do not perform any operation inside the printer immediately after printing because the head and motor tend to
become very hot.
Open the printer cover
to the vertical up position.
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
Alcohol, solvent
ON
Clean the printer sensors
by using compressed air.
User manual KPM150H-AERO 75
Page 76
cohol, solve
6. MAINTENANCE
1
2
PAPER PATH
Disconnect the power supply cable.
3
NEAR PAPER
END
STATUS
R
S
2
3
2
FF
LF
ATTENTION:
Do not touch the head heating line with bare hands or
metal objects.
Do not perform any operation inside the printer immediately after printing because the head and motor tend to
become very hot.
Open the printer cover
to the vertical up position.
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
Alcohol, solvent
ON
Clean the area involved in the passage of paper
by using compressed air.
76 KPM150H-AERO User manual
Page 77
1
cohol, solve
2
6. MAINTENANCE
CASE
Disconnect the power supply cable.
FF
LF
NEAR PAPER
END
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
Alcohol, solvent
ON
To clean the device,
use compressed air or a soft cloth.
STATUS
User manual KPM150H-AERO 77
Page 78
6. MAINTENANCE
6.4 Firmware upgrade
WARNING: BEFORE PROCEEDING WITH THE
UPGRADE PROCEDURE, SET THE “SERVICE”
V ALUE FOR THE “EMULA TION” P ARAMETER (SEE
CHAPTER 5).
WARNING: During communication between PC/
printer for the fi rmware update it is strictly forbidden
to disconnect the communication cable or to remove
the power supply of the devices not to endanger the
proper functioning of the printer.
Note: Contact Customer Service to get the latest fi rm-
ware of the printer.
Note: Install on the PC used for printer upgrading the
UPGCEAERO software available in the download area
of the web site www.custom.biz.
UPDATE VIA SERIAL INTERFACE
Proceed as follows:
1. Write down the product code (14 digits) printed on the
product label (see par. 2.4).
2. Go to the web site www.custom.biz and download the
appropriate fi rmware release from the DOWNLOAD
area.
3. Print the SETUP report (see chapter 5).
4. Enter the SETUP procedure and set the “Service”
value for the “Emulation” parameter (see chapter 5).
5. Switch off the printer.
6. Connect the printer to the PC using a serial cable
(see par.3.2).
7. Switch ON the printer.
8. Start the software UPGCEAERO.
9. Select the update fi le .PSW location :
10. Select the serial communication port (e.g. COM1):
C:\KPM150H.PSW
11. Detecting and setting of the parameters necessary
for serial communication are performed automatically
and then updating begins.
12. After a few minutes a message on the screen warns
that the update is completed.
13. Print a new SETUP report to verify the new fi rmware
release (see chapter 5).
UPDATE VIA USB INTERFACE
78 KPM150H-AERO User manual
WARNING: Only during the fi rmware update, the con-
nection between PC and printer must be direct, without
the use of wireless HUB.
WARNING: Only during the fi rmware update, do not
connect or disconnect other USB devices.
Note: For communication via USB you must install on
PC the printer driver available in the download area of
the web site www.custom.biz.
Proceed as follows:
1. Write down the product code (14 digits) printed on the
product label (see par. 2.4).
2. Go to the web site www.custom.biz and download the
appropriate fi rmware release from the DOWNLOAD
area.
3. Print the SETUP report (see chapter 5).
Page 79
6. MAINTENANCE
4. Enter the SETUP procedure and set the “Service”
value for the “Emulation” parameter (see chapter 5).
5. Switch off the printer.
6. Connect the printer to the PC using a USB cable (see
par.3.2).
7. Switch ON the printer.
8. Start the software UPGCEAERO.
9. Select the update fi le .PSW location:
11. After a few minutes a message on the screen warns
that the update is completed.
10. Select item USB and then select the USB device
among those proposed (e.g.KPM150H):
Custom KPM150H
Custom KPM150H
C:\KPM150H.PSW
C:\VKP80III.PSW
User manual KPM150H-AERO 79
Page 80
6. MAINTENANCE
80 KPM150H-AERO User manual
Page 81
7. SPECIFICATIONS
7 SPECIFICATIONS
7.1 Hardware specifi cations
GENERAL
Ticket presence, head temperature, notch detector,
Sensors
ticket presence on output, cover open, external near paper end
MTBF
(1)
Emulations SERVICE, BTP
INTERFACES
USB connector 12 Mbit/sec
RS232 serial connector from 1200 to 115200 bps
MEMORIES
Receive buffer 64 Kbytes
translucent gap/hole detector (setting by software),
89 165 hours
Flash memory 32 Mbytes
PRINTER
Resolution 203 dpi (8 dot/mm)
Printing method Thermal, fi xed head
Head life
(2)
100 Km / 100M pulses
Interleaved 2 of 5, Industrial 2 of 5, CODE39, CODE128,
Interleaved 2 of 5 including check-digit,
Industrial 2of 5 including check-digit,
Printable Barcode
CODE39 including check-digit,
CODE128 including check-digit
EAN13 including check-digit
PDF417, DATAMATRIX, AZTEC, QRCODE
High quality = 80 mm/sec
Printing speed
(2) (3)
Normal = 117 mm/sec
High speed = 167 mm/sec
PAPER
Type of paper
KPM150H
Thermal rolls, heat-sensitive side on outside of roll
Fan Fold thermal paper
B202H Fan Fold thermal paper
Paper width 54mm (according to IATA BTP specifi cations - resolution 740)
Paper weight according to IATA specifi cations
Paper thickness according to IATA specifi cations
External roll diameter
(4)
max Ø200 mm
User manual KPM150H-AERO 81
Page 82
7. SPECIFICATIONS
Internal roll core diameter min 50 mm (+1 mm)
Core thickness 2 mm (+1 mm)
Paper end Not attached to roll core
Core type Cardboard or plastic
CUTTER
Paper cut Total
Estimated life
(2)
1 000 000 cutter number
ELECTRICAL SPECIFICATIONS
Power supply 24 Vdc ± 10%
Medium consumption
(3)
0,9 A
Standby consumption 0,09 A
POWER SUPPLY ELECTRICAL SPECIFICATIONS cod.963GE020000003
(OPTIONAL for KPM150H - SUPPLIED with B202H)
Power supply voltage from 90Vac to 264 Vac
Frequence from 47 Hz to 63 Hz
Current (output) 2,5 A
Power 60 W
ENVIRONMENTAL CONDITIONS
Operating temperature from 0°C to 50°C
Relative humidity from 10% to 85% (w/o condensation)
Storage temperature from -20°C to +70°C
Storage humidity from 10% to 90%
NOTES
(1)
: Electronic board.
(2)
: Respecting the regular schedule of cleaning for the device components.
(3)
: Referred to a standard CUSTOM receipt (L=10cm, Density = 12,5% dots on).
(4)
: For external rolls diameter higher to Ø100mm it’s recommended to use a paper pretensioning device.
7.2 Specifi cations for RFID reader/writer
KPM150H (models with RFID reader UHF), B202H (models with RFID reader UHF)
TRANSPONDER SPECIFICATIONS
Supported transponders
IATA RP1740C
ISO 18000-6C
82 KPM150H-AERO User manual
Page 83
7. SPECIFICATIONS
7.3 Printer dimensions
KPM150H
MECHANICAL SPECIFICATIONS
Length 171 mm
Height
Width 114 mm
Weight 1850 g
NOTE
Referred to model without paper roll.
(with printer cover closed) 122 mm
99,5
88
122
119
105
84
86
102
Ø 7
Ø 3,7
140
12013
171
175,5
114
User manual KPM150H-AERO 83
Page 84
7. SPECIFICATIONS
KPM150H (models with rear connectors)
88
184,5
122
86,1
176
88 4,8
96
80,1
84 KPM150H-AERO User manual
Page 85
KPM150H (models with stop device ticket) (dimensions in mm) (optional)
7. SPECIFICATIONS
122
105.2
30
85
23
140
12013
171
175.5
84
105
99.5
88
119
114
102
75
7
3.7
User manual KPM150H-AERO 85
Page 86
7. SPECIFICATIONS
KPM150H (models with ejecter/retention ticket) (dimensions in mm) (optional)
122
96.8
85
20.2
23
140
12013
171
175.5
84
105
99.5
88
119
72
114
102
75
7
3.7
86 KPM150H-AERO User manual
Page 87
7. SPECIFICATIONS
B202H
MECHANICAL SPECIFICATIONS
Length 194 mm
Height
(with printer cover closed) 155 mm
Width 133,2 mm
Weight 2800 g
NOTE
Referred to model without paper roll.
133,2
152
194
108,55
3
104,3
User manual KPM150H-AERO 87
Page 88
7. SPECIFICATIONS
B202H (models with paper roll holder) (dimensions in mm) (optional)
104,3
133,2
155
194
170
108,5
3
39,155
88 KPM150H-AERO User manual
Page 89
B202H (models with ticket tray) (dimensions in mm) (optional)
133,2
152
194
7. SPECIFICATIONS
363,5
108,55
3
3,4
21,4
31,67031,6
User manual KPM150H-AERO 89
Page 90
7. SPECIFICATIONS
7.4 Power supply dimensions (cod.963GE020000003)
optional for KPM150H
supplied with B202H
Length 127 mm
Height 35,5 mm
Width 56 mm
35,5
AC INLET
56
N.C
12
3
+24VGND
127
DC OUTPUT WIRE
90 KPM150H-AERO User manual
Page 91
8 ACCESSORIES
The following table shows the list of available accessories for device:
DESCRIPTION CODE
8. ACCESSORIES
ADAPTER CABLE FOR POWER SUPPLY
(KPM150H)
(see paragraph 8.3)
POWER SUPPLY
(for technical specifications, see paragraph 7.1 and
paragraph 7.4)
STOP DEVICE TICKET
(KPM150H)
26900000000005
963GE020000003
970AN010000001
EJECTER / RETENTION TICKET KIT
(KPM150H)
only for models with control board from HW rev R2 (control
board). To know the HW correct revision of the control
board please contact the Technical Service.
976AN010000001
User manual KPM150H-AERO 91
Page 92
8. ACCESSORIES
PAPER ROLL HOLDER
(B202H)
TICKET TRAY
(B202H)
(see paragraph 8.1)
974AP010000304
97000000000200
BRACKET PRINTER
(B202H)
(see paragraph 8.2)
ADDITIONAL WIRING NEAR PAPER END
(B202H)
21100000001060
26300000000519
81300000000383
ADDITIONAL NEAR PAPER END SENSOR BOARD
(B202H)
92 KPM150H-AERO User manual
Page 93
8. ACCESSORIES
8.1 Ticket tray kit (B202H)
For the device is available a ticket tray kit 97000000000200 (supplied as an accessory). The kit makes it possible to
contain tickets from 20mm to 54mm max.
The kit includes:
1. Chute collect tickets.
2. N° 2 fastening screws.
2
1
Assembly instructions
1
LF
FF
Remove the frontal label by levering
with a small screwdriver.
User manual KPM150H-AERO 93
Page 94
8. ACCESSORIES
2
FF
LF
3
Move the chute collect tickets to the printer's front cover
so that it is in contact with the printer.
FF
LF
Fix the chute to the print’s front cover, in the two upper holes
using the two M3x6 screws supplied in the kit.
94 KPM150H-AERO User manual
Page 95
8. ACCESSORIES
8.2 Bracket printer (B202H)
For the device is available a bracket 21 100000001060 (supplied as an accessory) to mount one above the other two
printers. To fi x the bracket to the bottom of the printer using four M3x6 screws not supplied.
The kit includes:
1. Connecting bracket printer.
MATERIAL NOT
MATERIAL INCLUDED
Connecting bracket printer
INCLUDED
Fixing
screw M3x6
Assembly instructions
1
LF
FF
LF
FF
Move the bracket to the bottom of the printer that is placed on top.
User manual KPM150H-AERO 95
Page 96
8. ACCESSORIES
2
LF
LF
FF
FF
3
Attach the bracket to the bottom of the printer
using four M3x6 screws not included with the kit.
Put the printer with the bracket mounted on top of another.
96 KPM150H-AERO User manual
Page 97
8. ACCESSORIES
8.3 Adapter cable for power supply (KPM150H)
For the device is available an adapter cables (cod. 26900000000005) supplied as accessory , for connecting the printer
to the external power supply unit (cod. 963GE020000003 - optional).
Assembly instructions
Connect the adapter cable to the power supply unit as follows:
standard model
model with rear connectors
User manual KPM150H-AERO 97
Page 98
8. ACCESSORIES
98 KPM150H-AERO User manual
Page 99
9. ALIGNMENT
9 ALIGNMENT
Device is provided with sensors for the use of alignment notch in order to handle:
• roll of tickets with pre-printed fi elds and a fi xed length;
• Fan-Fold module of tickets with pre-printed fi elds and a fi xed length.
The alignment notch may be formed by
• black mark printed on paper;
• hole between two tickets;
• gap between two labels.
All alignment sensors are “refl ection” sensors: this kind of sensor emits a band of light and detects the quantity of
light refl ected to it.
The presence of the notch is therefore detected by the amount of light that returns to the sensor, considering that the
light is refl ected by the white paper and absorbed by the black mark.
To use tickets with holes or labes with gap, it is possible to use the same sensors as “transparence” sensors, coupled
two by two: a beam of light is emitted by the transmitter sensor and the quantity of light which reaches the opposite
receiver sensor is detected.
The presence of the hole/gap is detected evaluating the amount of light that arrives to the opposite sensor, considering that the paper doesn’t allow the beam of light to reach the receiver, whereas a gap or a hole lets the light to reach
the receiver.
The following paragraphs show how to correctly set the confi guration parameters of device in order to assure the
alignment.
User manual KPM150H-AERO 99
Page 100
9. ALIGNMENT
9.1 Enable alignment
Printer is provided with two mobile sensors for alignment, placed as follows:
• one mobile sensor on the lower fl at of printer
• one sensor on the upper fl at of printer.
To guarantee the alignment, it is necessary to correctly choose the sensor to use for the notch detection depending
on the type of notch and its location on the ticket.
To do this, you must enable the parameter “Notch/B.Mark Position” during the Setup procedure (see chapter 5) and
set the correct value of this parameter as described in the following table.
SENSOR
USED
(see following
fi gure)
- Disabled - Alignment disabled N.A.
1 Bottom Refl ection Black mark printed on paper Non-thermal side
2 Top Refl ection Black mark printed on paper Lateral thermal side
1 + 2 T ransparent Transparence
V ALUE OF THE
“NOTCH/B.MARK POSITION”
P ARAMETER
USING MODE
OF SENSORS
NOTCH TYPE
Hole between tickets or
gap between labels
upper flat
NOTCH POSITION ON
TICKET
Lateral
22
direction
of paper
100 KPM150H-AERO User manual
11
lower flat
feed
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