Custom Audio Electronics FX4910 User Manual

FX4910 USER MANUAL

Z 117

This Custom FX4910
DECT Telephone may be
connected to the Telecom
Network

PTC 206 / 11 / 036

RN = 0.5

TELEPERMIT

Before Use Please READ THIS PAGE and the Initial Setup section

BEFORE CONNECTING YOUR TELEPHONE
.

CAUTION.

Use only RECHARGEABLE TYPE AAA 1.2v NiMH BATTERIES.

Use of REGULAR type will cause irreparable damage to the unit.

Important - Emergency Dialling

"Under power failure conditions this appliance may not operate.
Please ensure that a separate telephone, not dependant on local power, is available for
emergency use."

Automatic Dialling

" This equipment shall not be set up to make automatic calls to Telecom's 111 Emergency
Service.”

Caller ID and Call Waiting

"Caller ID and Call Waiting require a subscription to these services from your telephone line
company otherwise incoming call number or message symbol can not be displayed. All other
features will still operate including phone book dialling, called number lists, redial etc.
These features may not be available in all areas."

Area Code Dialling Via Non Telecom Toll Providers

If you have chosen to have your toll calls automatically routed through a non Telecom
provider, Local numbers stored in the phone book that include an area code prefix, and
numbers in the incoming caller I.D list, may incur a toll charge when dialled even if the calls
are local. To prevent this, local numbers should be dialled manually or stored manually in
your phone book, without the area code.

Note for use in New Zealand: General Warning

Off Hook D.C line Characteristics.
This equipment may not provide for the effective hand over of a call to another device
connected to the same line.

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with the minimum conditions for connection to its network. It
indicates neither endorsement nor approval of the product by Telecom, nor does it provide
any sort of warranty. Above all, it provides no assurance that any item will work correctly in
all respects with another item of telepermitted equipment of a different make or model, nor
does it imply that any product is compatible with all of Telecom's network services.

PTC200 4.14 (2) Maximum Adjustable Volume Control

The maximum volume on this cordless telephone breaks the published Telecom requirement
by a small amount. Customers who believe this telephone is too loud must use the low and
medium volume settings on the handset and if they wish to complain they must do so to the
Product Supplier not the Telecom Fault Service.

"For free product support information, latest user tips and user FAQs visit
www.product-support.co.nz”

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MENU / INDEX

1 Initial Setup
2 Battery Charging
3 Keys - Functions
4 LCD Display and Icons
5 Making Calls

Incoming Calls
Outgoing Calls

5.3 Dialling features

Dial Preparation ( Pre Dialling option)
Redial
Recall / Flash / Call Waiting
Pause
Key Lock
Locating the handset (Paging)
Using The Alphanumeric Keys

5.4 Voice Features

Volume Setting
Speaker Phone / Loudspeaker Function / Handsfree
Mute

5.5 Ringer Features

Handset Melody
Ringer Volume / On Off

6 Phone Book

Adding Entries
Dialling
Editing
Delete Entries

7 Caller ID C.I.D

Consulting
Calling Back
Erasing
Saving Details to the Phone Book

8 Advanced Settings / Menu Options

RESET to Factory Default Settings
Navigating the Menu
Handset Name
Key Beep
Auto Answer
Language
Register / Subscribe / Pair a Handset to the Base

9 Base Settings

Recall Flash Delay Setting
PIN Code Setting

10 Multiple Handsets or Bases Setup

Adding a second Handset
Register / Subscribe / Pair a Handset to the Base
Removing a Handset
Base Select Auto / Manual

2

CAUTION.

Use only RECHARGEABLE TYPE AAA 1.2volt NiMH
BATTERIES.
Use of REGULAR type will cause overheating and
irreparable damage to the unit.

!!

1 Initial Setup - Connections

Connect the telephone line cord and the power
adaptor to the rear of the base unit
Connect the telephone line to your wall jack.

NOTE - If you have high speed internet in the
building that requires telephone filters on each
outlet, add a suitable telephone filter before
connecting to the wall jack.
Connect the power adaptor to a reliable outlet.
NOTE - loose power connections especially multi
outlet boxes can cause crackling sounds and

To Open gently press inwards HERE

Power Adaptor
Socket

Telephone Line
Socket

Install the batteries NOTE CORRECT POLARITY

+

_

+

_

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Internal Calls Ringer Melody

11 Multiple Handsets or Bases Operation

Internal Calling / Intercom
External Call Transfer
Conference Calls

12 Technical Information
13 Default Settings
14 Troubleshooting

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intermittent operation.

2 Batteries and Battery Charging

Remove the battery cover and insert the batteries supplied as shown below..

Before first use charge the batteries fully for 12 hours. Place the handset in the base and
observe the charging Icon on the screen. It should now be scrolling up and down.

!!

With the handset off the charger the ikon shows the
level of charge remaining but it can give a false
surface charge reading whenever the phone has
only been on the charger for a short time. For best
battery life, less frequent overnight full charging
cycles are preferable to many short charging cycles.
After prolonged use the batteries will need replacing.
If you find the batteries run down quicker than
normal on standby or run flat quickly when talking, it
is time to replace them.

Slide the cover down and lift it off

Charge Icon

-Indicates battery level

-Pulses while charging

Flash

Phone Book

?

C.I.D

Recall

Phone Book

MUTE

REDIAL

I
N
T
E
R
N
A
L

E
S
C

V
O
L
U
M
E

Menu/OK

Lock

Ringer

On / Off

Pause

UP

DOWN

Spkr

-

OFF

ON

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3
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*Transfer calls or call other DECT phones subscribed to this base

*CALL WAITING AND CALLER ID REQUIRE SUBSCRIPTION FROM
YOUR TELEPHONE LINE PROVIDER

!!

3 Ke y s - Functions

Keypad Alpha Numeric Characters

KEY press1 press2 press3 press4 press5

1 Space + - / 1
2 A B C 2
3 D E F 3
4 G H I 4
5 J K L 5
6 M N O 6
7 P Q R S 7
8 T U V 8
9 W X Y Z 9

_

0 0

Mute Move back one space (erase previous)

(1) Recall / (Call Waiting*) / Menu /OK
(2) Phone Book
(3) Redial / Up / Scroll Up
(4) Internal Call* / Escape (esc menu)
(5) Mute / Go Back one space
(6) Vol / Ringer Melody / Ringer Volume
(7) Caller ID* / Down / Scroll Down
(8) On (Line) / Speaker phone ON - OFF
(9) Off (End Call)
(10) Main Keypad
(11) Star Key / Ringer ON - OFF
(12) Pause
(13) Hash Key / Key LOCK - Key UNLOCK
(14) Page Key (press briefly)
(15) Charger Contacts

4

!!

4 LCD Display & Icons

5 Making and Receiving calls

5.1 Incoming calls

When a call comes in, the handset will start to ring. Press the ON Button to answer
the incoming call.
(for advanced voice features see voice features section 5.4)
Press the RED OFF Button end the call (to hang up).

5.2 Outgoing calls

Press the ON Button. You will hear the dial tone.
Dial the required number with the keypad - see dialling features section 5.3.
Converse with the other party - see voice features section 5.4
Press the RED OFF Button end the call (to hang up).

5.3 Dialling Features

Dialling can be achieved by the manual method above, or by Pre Dialling, Redialling,
Dialling from the Phone Book , or when subscribed to the service, from the Caller ID list.
See the Keys - Functions table for an alphanumeric key list.

5.3.1 Dial Preparation (Pre Dialling a number)

BEFORE switching the phone “ON”, enter the desired telephone number. An incorrect
number can be corrected by means of the Mute Key (delete back one space).

!!

You are online

There are more digits on the left

(flashing) Caller ID - Unread calls in list

There are more digits on the right

Rechargeable battery level indicator

Speakerphone mode

Ringer is turned off

The antenna indicates the quality
of reception. The antenna blinks when
the handset is out of range.

Microphone is muted

Phone Book in use

The key pad is locked

Message Waiting / Messages in voice mail

Internal Call

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(steady) Caller ID Read / older calls in list

HANDSET 1 This is handset 1 (or 2,3,4)

Within 20 seconds of pre dialling, press the GREEN ON Button. The number will be dialled
automatically. Press the RED OFF button when you want to terminate the call.
NOTE - When you haven’t pressed a button for 20 seconds, the numbers
you’ve already entered will disappear and the handset returns to standby mode.

5.3.2 Redialling

Press the ON Button. You will hear the dial tone. Press the Redial Key. The number you last
called is dialled immediately.

Redial one of the last 3 numbers dialled

BEFORE switching the phone “ON”, Press the Redial Key. The number you last called
appears on the display. If you would like to dial one of the last 3 numbers dialled, press
the Up or Down Key until the desired number appears on the display. Press the ON
Button. The number shown on the display is dialled automatically.

5.3.3 Recall / Flash / Call Waiting Key

When you press the Recall Key during conversation, the telephone will generate a line
interruption. This can be used to access special services available from your
telecommunications provider, for example Call Waiting. It can also be used to transfer
calls when you have a telephone exchange.
NOTE Call Waiting, if available from you provider may require subscription and fees

5.3.4 Pause

During dialling, if you wish to insert a pause, at the point you need the pause inserted,
hold the Pause Key for 1 second until P is displayed in your dial string .

5.3.5 Key Lock

When the keypad is locked, pressing any key except the lock / unLock Key will have no
effect during standby. When there is an incoming call, you can still answer the call by
pressing the ON Button. During the call, the keypad functions as normal. When the call is
ended, the keypad will be locked again.

To activate, press and hold the Lock Key for 1 second. The lock symbol appears on the
display and the keypad is locked.
Press and hold the Lock Key again for one second to un-lock the keypad.

5.3.6 Locating / Paging the Handset

If you cannot find the handset, briefly press the Paging key on rear of the base unit.
All handsets subscribed on the base unit will ring so you can locate the misplaced handset.
To stop the signal, briefly press any key on each handset.

5.3.7 Using the Alphanumerical Keypad

With your telephone you can also enter alphanumeric characters. This is useful for
entering a name into the Phone Book, giving a name to a handset etc.
To select a letter, press the corresponding key as many times as is necessary. For
example, to select an ‘A’, press the number 2 key once, to select a ‘B’, press the number
2 key twice and so on. See the table on the KEY FUNCTIONS Diagram (Section 3) for a full
list of characters available.

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5.4 Voice Features

5.4.1 Volume

During a conversation you can set the incoming volume by pressing the Volume Key
followed by the Up/Down Keys to set the volume between 1 and 5. The default value is 3
NOTE - All future calls will also use this new volume setting until it is changed again.

5.4.2 Speaker Phone / Loud Speaker Function / Handsfree

This function allows you to hold the phone at arms length or place it on the desk while
communicating. When talking, speak in a firm voice towards the front of the handset.
At any time during a conversation, press the Spkr Key to toggle the Load Speaker on or
off or press the OFF key to end the call. To initiate a Speaker Phone Call from standby
press the GREEN ON /Spkr Key twice. (during a call press the Volume Key repeatedly to
raise or lower the speaker volume)

5.4.3 Mute Function (Toggles Mute ON - Mute OFF)

To deactivate the microphone during a conversation, BRIEFLY press the Mute Key and
check the MUTE icon “ x” shows on the display. The microphone will be deactivated so
you can speak without being heard by your caller. Press the Mute Key again when you
want to continue the conversation.

5.5 Ringer Features

5.5.1 Ringer Melody (external calls):

In standby mode, press and HOLD the Melody Key ( Volume Key) until the current melody
begins playing. Select the desired melody (1-9) by means of the Up or Down Keys. Press
the Melody button again briefly to save the setting.

5.5.2 Ringer Volume

The Ringer Volume can be set as follows:
In standby mode press the Volume Key BRIEFLY . The handset will ring in the current
volume. Use the Up or Down Keys to select the desired volume (0-5). Press the Volume
Key again to save the setting.
Note: When the volume is set to 0, the handset will not ring when there is an incoming
call and the display will show the ringer OFF symbol. The default setting is 5

6. Phone Book

The Phone Book can hold up to 50 entries of 16 characters & 24 digits each. Numbers
can be stored using standard text techniques along with the mute key to backspace -
delete and the 1 key to move forward one space.
Local numbers should be saved in the Phone Book without area codes or you may be
charged for toll rates even for local calls.

Additional Phone Book Capabilities Available Only with Caller ID Service Connected

-Numbers can be saved directly from the incoming caller ID list.

-Incoming calls that match the number stored in the Phone Book will display
the Caller name and number as it is stored in the phonebook and ring with
their personalised ring tone.

!!

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6.1 Add Phone Book Entries

6.1.1 Manually Entering Details

For the full text characters list see the table in Section 3 “KEYS - FUNCTIONS”
(use the Mute Key to backspace / delete and the “1” Key for a space)
Press the Phone Book button briefly until the Phone Book icon is on.
Press Menu/OK Key and ‘NEW ENTRY’ will display.
Press Menu/OK Key to accept then enter the name by using the keypad.
Press the Menu/OK Key to save the name.
Enter the telephone number, and Press the Menu/OK Key to save the number.
Select personal melody by using the Up or Down Keys and press the Menu/OK Key to
save. (Personal Melody is only useful with Caller I.D connected)

6.1.2 Storing Dialled Numbers

In standby mode press the REDIAL Key until the desired number shows on the screen.
Press the Menu/OK Key. Save to PB (Phone Book) will be displayed.
Press the Menu/OK Key to accept then enter a name as with the manual method
above. Press the Menu/OK Key to save and the number will then be displayed. Press the
Menu/OK Key to save.
Select personal melody by using the Up or Down Keys and press the Menu/OK Key to
save. (Personal Melody is only useful with Caller I.D connected)

See Caller ID section for information on storing incoming Caller I.D numbers

6.2 Dial a Phone Book Entry

In standby mode press the Phone Book button to enter the Phone Book.

Enter the first letter of the desired name via the alphanumeric keypad.
The first name in the list with this letter appears on the display.
Press the UP and DOWN Key to search the name you want to dial.

Press the Green ON Button and the number will be dialled automatically. Press the Red
OFF button when you want to terminate the call.

6.3 Edit Name or Number

Press the Phone Book Key to enter the Phone Book.
Press the Up or Down Keys, or the first letter of the name followed by the Up Down Keys, to
search for the name you wish to edit.
Press the Menu/OK Key to enter the Phone Book Menu.
Press the Up or Down Keys to select ‘EDIT ENTRY and press Menu/OK Key to accept.
Edit the name (Delete characters with the Mute key and use the keypad to enter the new
name) and / or Press the Menu/OK Key to save.
Edit the telephone number and / or Press the Menu/OK Key to save.
Select individual melody by using the Up or Down Keys and / or Press the Menu/OK Key to
save.

6.4 Delete an Entry

Press the Phone Book Key to enter the Phone Book.
Press the Up or Down Keys, or the first letter of the name followed by the Up Down Keys, to
search for the name you wish to edit.

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Press the Menu/OK Key to enter the Phone Book Menu.
Press the Up or Down Keys to select ‘DELETE ENTRY.
Press the Menu/OK Key to confirm and the handset will prompt you to reconfirm the
delete function.
Press the Menu/OK Key to confirm.

6.5 Delete All entries

Press the Phone Book button to enter the Phone Book.
Press the Menu/OK Key to enter the Phone Book Menu.
Press the Up or Down Keys to select ‘DELETE ALL.
Press the Menu/OK Key to confirm and the handset will prompt you to reconfirm the
delete all function.
Press the Menu/OK key to confirm.

7 Caller- ID Functions (C.I.D)

These functions are only available if you subscribe to this service from your
telephone line provider. Contact your telephone line provider for more information.

When you receive an incoming call, caller information may be displayed and saved in
the Caller I.D Call List. This list can hold 20 telephone numbers (each of max. 23 digits). If
the number is longer than 14 digits, you can press the Phone Book key to show the other
digits . Information displayed and saved will vary depending on the source of the
incoming call, your telephone line provider and if the callers details are saved in your
Phone Book. Unknown callers will normally be displayed as a phone number complete
with the area code.
If the callers details are already stored in your phone book the callers name and number
will be displayed as it is stored in your phonebook and their personalised ring tone will be
heard.

7.1 Missed Calls

When you have received one or more new unanswered call, the Caller I.D Symbol will
blink and the display will show a count of calls missed.

7.2 Consulting the Call List

Press the C.I.D key. The last received call is shown on the display. Press the Phone Book
Key to see more details of the call. If the C.I.D list is empty, EMPTY’ is shown on the
display. You can scroll from name to number and date time by pressing the Phone Book
Key. Use the Up Key to scroll to the next call. Use the Down Key to show the previous call.
You can leave the Call list by pressing the INT / ESC Key.
When the incoming number is already listed in your Phone Book, the display will show the
name from the Phone Book and the number exactly as it is stored (with or without area
code)

7.3 Calling a Number from the Call List

Scroll through the Call list, as above, until the desired number is shown on the display.
Press the Green ON Button. The number will be dialled automatically.

If you have chosen to have your toll calls automatically routed through a non Telecom

!!

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provider, Local numbers stored in the phone book that include an area code prefix,
and numbers in the incoming caller I.D list showing an area code, may incur a toll
charge when dialled even if the calls are local. To prevent this, local numbers should
be dialled manually or stored manually in your phone book, without the area code.
LOCAL numbers stored in your phone book WITHOUT area code will be displayed
without area code so can be rung back from the CID list (normally) without incurring a
toll charge. (Check with your telephone line provider for relevant toll / local charge
details)

7.4 Erasing a Number from the Call List

Scroll through the Call list until the desired number or name is shown on the display.
Press the Menu/OK key and then use the Up or Down Keys to select “Delete”,
Then press Menu/OK Key to confirm and erase the number.

7.5 Erasing All Numbers from the Call List

Note: Un read numbers will not be deleted.
Scroll through the Call list until all numbers have been viewed on the display.
Press the Menu/OK Key and then use the Up or Down Keys to select “Delete All”,
Then press Menu/OK Key to accept, then Menu/OK Key again to confirm..

7.6 Store a number from the Caller ID log into the Phone Book Memory

Scroll through the Call List until the desired number is shown on the display.
Press the Menu/OK Key and then use the Up or Down Keys to select “SAVE to PB”
Press Menu/OK Key to confirm.
You can then edit or enter the name.
Press Menu/OK Key to save the name,
You can then edit the telephone number and select a personalised ring melody.
Press Menu/OK Key again to save and to go back to the call list.

7.7 Setting the Time

On lines with caller ID, the time is automatically set from the network with each incoming
call, otherwise the time function is not used.

8. ADVANCED Settings / Menu Options

NOTE - Changing some menu settings will alter performance and may stop
the unit functioning as expected.
If you have problems or your phone stops working you can reset most settings
(except subscription) settings to factory default settings as follows.

8.1 Factory Default Reset

This will undo all changes, clear the phone book and call lists and set the telephone
back to default settings (ringer volume, ringer melody etc...). It will not change or re set
any Base Subscription settings.
To Reset:
Press Menu/OK Key and use the Up and Down Keys to scroll to ‘HANDSET’ and press
Menu/OK Key

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Use the Up and Down Key to scroll to ‘RESET’ and press Menu/OK Key.
Enter the pin code (0000) and press Menu/OK Key. The unit will reset to ex-factory setting
and will go back to standby.

8.2 Navigating the Menu

The menu system is easy to use using the Menu/OK Key and the UP DOWN Keys.
To enter the menu, press the Menu/OK Key.
Use the Down or Up keys to scroll to the menu heading or option you want.
Press the Menu/OK Key again to enter the displayed headings option list.
Press Menu/OK Key to select further options or to confirm the setting displayed or the UP
DOWN Keys to alter displayed settings. The arrows on the display shows the possible scroll
direction in the menu.
To exit or move back up the menu press the Escape Key “ESC / INTERNAL” or to quickly
EXIT THE MENU COMPLETELY Press Red OFF Key.
If you get lost just stop pressing keys and after about 20 seconds the phone will exit the
menu and revert to the last saved settings.

8.5 Handset Name

You can change the name that appears on the screen (max. 9 characters)
Press Menu/OK Key. Use the Up or Down Keys to scroll to ‘HANDSET’ and press Menu/OK
Key. Use the Up or Down Keys to scroll to ‘HANDSET NAME’ and press Menu/OK Key.
The current handset name is shown. Delete the characters with the Mute Key. Use the
keypad to enter the new name using normal text techniques. Press the Menu/OK Button
to save.

8.6 Turning Key Beep On/Off (Default is ON)

Press Menu/OK Key
Use the Up or Down Keys to scroll to ‘HANDSET’ and press Menu/OK Key.
Use the Up or Down Keys to scroll to ‘KEYPAD BEEP’ and press Menu/OK Key
Use the Up or Down Keys to scroll to ‘ON’ or “Off” and press Menu/OK to save.
Press ESC to move back up the menu or the Red OFF Key to close the menu.

8.7 Auto Answer (Default is OFF)

When there is an incoming call and the handset is on the base, the phone automatically
takes the line when lifted. This function can be turned on or off.

Press Menu/OK Key
Use the Up or Down Keys to scroll to ‘HANDSET’ and press OK
Use the Up or Down Keys to scroll to ‘AUTO TALK’ and press OK
Use the Up or Down Keys to select to ‘ON’ or ‘OFF’ and press Menu/OK to save.
To exit Press ESC to move back up the menu or the Red OFF Key to close the menu.

8.8 Setting the Language

Press Menu/OK Key and use the Up or Down Keys to scroll to ‘Handset’ and press
Menu/OK Key. Use the Up or Down Keys to scroll to ‘Language’ and press Menu/OK Key.
Scroll to the language you want with the Down or Up key and press Menu/OK Key to
save. Press ESC to move back up the menu or the Red OFF Key to close the menu.

8.9 Register / Subscribe / Pair a Handset to the Base

By default, your handset is subscribed as handset 1 to the base unit base unit Base 1.

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You can subscribe up to 5 handsets to one base unit.
!!! You only need to subscribe the handset if:
The handset subscription has been removed or lost from the base unit or if you want to
subscribe a replacement or additional handset to this base.
Please see the section on “Multiple Handsets or Bases” for the Register / Pair Procedure.

9. Base Settings

9.1 Setting the Recall / Flash Time (Default is LONG)
(only change this for some non standard business exchanges)

Recall time should normally be set to “LONG” for New Zealand.

Press Menu/OK Key
Use the Up or Down Keys to scroll to ‘BASE’ and press OK.
Use the Up or Down Keys to scroll to ‘RECALL’ and press OK.
Use the Up or Down Keys to select ’LONG’ or ‘SHORT’ and press OK.
Press ESC to move back up the menu or the Red OFF Key to close the menu.

9.2 Changing the PIN code (system PIN code Default is 0000)

Certain functions are only available if you know the PIN code of the base.
The PIN code must be 4 digits. If you would like to change the PIN code and set your own
secret code, do the following:

Press Menu/OK Key
Use the Up or Down Keys to scroll to ‘BASE’ and press OK.
Use the Up or Down Keys to scroll to ‘SYSTEM PIN’ and press OK.

Enter the old pin and press OK
Enter the new pin and press OK
Press the new pin again and press OK. If it is successful, it will display “ PIN CHANGED”
Note: If the wrong PIN code is entered, ‘Error PIN’ is shown.

Press ESC to move back up the menu or the Red OFF Key to close the menu.

10 Multiple Handsets or Bases - SETUP

Two (or more) individual sets of this model can be purchased and then combined to
create a multi handset system (or even a multi base system). With Multiple handsets
“correctly connected” ( Referred to as Subscribed / Registered or Paired) you can transfer
calls, use your phones as an intercom or make conference calls.
Normally the “new” base that comes with the “new” handset would not be used or only
used as a charger and not connected to a telephone line.
All handsets must share and connect to the phone line through the “original” base to be
able to communicate with each other (internal calls) and transfer external calls

By default, each set is supplied “Subscribed”( programmed) and ready to use as
“Handset 1 and Base 1”.
You can subscribe up to 5 handsets to one base unit and a handset can subscribe to
up to four different bases either on the same telephone line or on different lines.

!!

!!

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10.1 Adding an Additional Handset

The procedure to add a new handset to your existing primary base is as follows.

1/ Fit batteries and charge the new handset fully. see Section 1 “Initial Setup”

2/ Permit the new handset to connect to your existing primary base as “Base 1”
(see Section 10.2) “Register / Subscribe / Pair additional handsets to a base”
Note if the “new” handset was sold as a stand alone set with its own full base unit as
opposed to a spare unprogrammed handset only, then it will already be subscribed to
its own base as “Base 1” so subscribing it to the primary base as Base 1 will
automatically remove its subscription from the base it was supplied with to prevent
accidental connection to this now ”wrong” Base.

3/ Change both handsets to Base Select “manual” so they ignore the “new” base for
communication (which can then be used as a charger and not connected to the
phone line at all)
(see “Base Select Manual Section 10.4” )

10.2 Register / Subscribe / Pair a Handset to a Base
or Register / Subscribe / Pair Additional Handsets to a Base

Note !!! You only need to register / subscribe the handset if:

• The handset subscription has been removed or lost from the base unit.

• If you want to subscribe a replacement or additional handset to this base unit.

Procedure­Press Menu/OK Key. Use the Up and Down Keys to scroll to ‘REGISTER’ and press OK. Use

the UP or Down key to select the number of the base unit you would like to subscribe the

handset to (1-4) usually Base 1 for single phone line installations. The unit will start
searching for the base signal and if found it will ask you to enter the pin code.
Enter the base pin code (default is 0000) and press Menu/OK.
When the “Press Base” message is displayed, Press and HOLD the Base Page Key for 10

seconds then release it ON THE BASE YOU WISH TO COMMUNICATE THROUGH. (the one
connected to the telephone line ).

After a few seconds of searching when the handset is registered, it will show ‘HANDSET”’

followed by the handset number. (as second handset it will show Handset 2)
Alternatively you may press the Base Page Key for ten seconds at the beginning but you
must complete the subscription within 3 minutes pressing Menu/OK to clear the “Press
Base” message when it is displayed.

10.3 Removing a Handset (De Register or Unsubscribe)

This function will only work when more than one handset is registered to the base!

Note: You can only remove existing handsets other than the one you are
using to perform this task.

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Press the Menu/OK Key
Use the Up and Down Keys to scroll to ‘DE-REGISTER’ and press Menu/OK
Enter the pin code (Default is 0000) and press Menu/OK
Enter the handset number (1-5) that you want to remove and press Menu/OK. The unit
will go back to the De Register Menu if the removal is successful, If not, it will ask again to
enter the handset number again. Repeat to remove additional handsets or press the
Red OFF Key to exit the menu.

10.4 Base Select Manual or Automatic

If you have more than one base unit connected to one or more telephone lines you
can choose to have a particular handset fixed to one base, manually switch it to
another base or automatically switch to the base with the strongest signal. If Both
handsets are not “Selected “ to the same base you can not use the intercom or transfer
calls between them.

NOTE Before you can select an alternative base unit, the handset must be subscribed to
that base as described above in section 10 Multiple Handsets or Bases SETUP - But in

this case connect as Base 2 or you will not be able to switch back to the “other” Base 1

If you set the handset to “Base Select Manual”, the handset will only choose the base
unit you have selected. When you have programmed “Base Select Automatic” The
handset will connect to the base with the strongest signal . The handset will only search
for the strongest base in standby mode (not during communication).
To change “Base Select” setting
Press Menu/OK Key
Use the Up or Down Keys to scroll to ‘HANDSET’ and press OK
Use the Up or Down Keys to scroll to ‘SELECT BASE’ and press OK
Use the Up or Down Keys to select to ‘MANUAL’ or ‘AUTO’
Press Menu/OK to confirm.
Once connected Press ESC to move back up the menu or the Red OFF Key to close
the menu.

10.5 Setting the Internal calls Ring Melody (for multi Handset Installations)

Press Menu/OK Key
Use the Up or Down Keys to scroll to ‘HANDSET’ and press Menu/OK.
Use the Up or Down Keys to scroll to ‘RING TONE’ and press Menu/OK.
Use the Up or Down Keys to scroll to ‘INTERNAL’ and press Menu/OK.
using the Up or Down Keys select the melody you want, and then press Menu/OK to
save. Press ESC to move back up the menu or the Red OFF Key to close the menu.

11 Multiple Handsets and Bases - OPERATION

ONLY HANDSETS PAIRED AND SELECTED TO THE SAME BASE CAN INTERNALLY
COMMUNICATE. see previous section “Multiple Handsets or Bases SETUP”

11.1 Internal Calling / Intercom

• In standby press the “INTERNAL” Key followed (within three seconds) by the number (1-5)
of another subscribed handset.

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14

15

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12 Technical Information

Type; Dect Digital
Frequency; 1880 - 1900 MHz
Range: Up to 300 m in open space up to 50 m in buildings
Dialling: DTMF (tone)
Batteries: 2 x 1.2V, 500 mAh AAA Type NiMH rechargeable
Max. standby time: approx. 100 hours
Max. talk time: 10 hours
Ambient temperature: +5 °C to +45 °C
Permitted relative air humidity: 25 to 85 %
Power supply base adapter: 230V, 50Hz
Memories: 50 entries (16 characters & 24 digits each)

13 Default Settings (also see section 8.1 default reset)

Handset volume 3 Handset Melody External Calls 8 Handset Melody Internal Calls 1
Flash time Long Dial mode Tone Ringer On/Off On Ringer Volume 5 Auto Talk Off
Base Select AUTO PIN Code 0000

!!

• The other handset will start to ring.

• If the other handset answers the call by pressing their GREEN ON Button you can talk
internally.

• Either handset can press their RED OFF Button to end the call at any time.

11.2 External Call Transfer

During any external call, the active handset can BRIEFLY press their INTERNAL Key
followed (within three seconds) by the number (1-5) of another registered handset. The
external call is put on hold and the internally called handset will start to ring:
– When the internally called handset presses their Green ON key you can talk internally.
– At this stage the initiating handset can switch between the internal and external calls
by BRIEFLY pressing their INTERNAL key.

If, while the internal call is connected and the external call is on hold, the initiating
handset presses their Off key, the external call will be transferred to the other handset.
Alternatively, at that time, if the internally called handset presses their Off key first, then
the initiating handset will be reconnected exclusively to the external call.
Whichever handset is finally connected to the outside call must press their RED OFF
button to end the outside call.

11.3 Conference Call during an External Call

(As Above) During any external call, the active handset can BRIEFLY press their INTERNAL
key followed (within three seconds) by the number (1-5) of another registered handset.
The external call is put on hold and the internally called handset will start to ring:
– When the internally called handset presses their ON key you can talk internally.
– At this stage the initiating handset can switch between the internal and external calls
by BRIEFLY pressing their INTERNAL key. If the initiating handset then presses and HOLDS
the INTERNAL key for 2 seconds you can talk with the 2nd handset and the external line
at the same time (Conference Call)
Either Handset can press Off key and be disconnected while the other handset
continues the conversation. (both handsets at some stage must Press their RED OFF
button to completely end the call)

Possible Cause Solution

No Display

Batteries not charged or bad
connection or wrong connection

Charge fully
Check connections
Check battery position

Check connections
Replace batteries periodically

No Dial Tone
(with timer running)

Connect line cable to main base
or test another phone in this jack

No Dial Tone
Display shows ”Searching”

No Dial Tone or Intercom
Three Beeps are heard

The Line is busy or the
handset you are calling is Busy

Check all handsets are
disconnected (Off)

Ringer not working
Ringer volume too low

R
or Adjust volume

inger turned off

Call Waiting does not work

Earpiece Volume too High / Low

Adjust Volume

Caller ID
or Message Waiting

or Call Waiting not working

Service not connected

Caller can’t hear you or
microphone cuts out during calls

Handset cuts out or Display
Locks Up during calls

- even when charged.

Microphone Muted
(be carefull not to bump
the mute during calls)

During calls press mute once to
mute and again to unmute the
microphone

These services must be
subscribed to on this line by your
telephone line service provider
(charges may apply)
Set Recall / Flash LONG for NZ

Old Batteries
Loose Batteries

Phone line faulty or phone
Cable unplugged

Move Closer
Check power connections
Re subscribe (see instructions)

Press ringer key 3 seconds
At standby press volume then
number 1,2,3,4 or 5

See section 9.1 Setting Recall
to select LONG flash
(Default is LONG for NZ)

During call press volume
then UP or DOWN

Wrong recall / Flash time set

Too far from base
Main power Supply Unplugged
or Subscription lost

HANDY HINTS

AT ANY TIME TO EXIT THE PROGRAMMING MODE OR RETURN
TO THE MAIN MENU PRESS THE RED OFF KEY
or - DO NOT PRESS ANY KEYS FOR TEN SECONDS
or - REPEATEDLY PRESS ESC KEY (escape) UNTIL MAIN
SCREEN APPEARS

For more information visit www.product-support.co.nz

SEE SECTION 8.1 ON RESETTING HANDSET TO FACTORY
DEFAULT SETTINGS

Problem

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14 Troubleshooting

16

Service has not been
Connected ON THIS LINE

Contact your Telecomunication
Line provider

Recall Flash Time Set Wrong

THE BATTERIES WILL NEED REPLACING PERIODICALLY
USE ONLY RECHARGEABLE NiMH TYPE