Page 1
Installation Instructions
Service & Warranty Information
Revised: Jan. 2009
MODELS INCLUDED
GEM-12D
GEMINI DIGITAL
COFFEE BREWING SYSTEMS
ISO 9001 REGISTERED
WILBUR CURTIS COMPANY • MONTEBELLO, CA USA
®
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TABLE
OF
CONTENTS
Safeguards/Conventions.................................................2
Contents &Unpacking....................................................3
Quick Start and Set-up...................................................4
Brewing Instructions ......................................................5
Bypass Operation & Adjustment.....................................6
Hot Water Dispensing.....................................................6
Coffee Requirements ......................................................6
Programming ...............................................................7-9
Care & Maintenance......................................................10
Troubleshooting Guide................................................11-12
High Temperature Thermostat.......................................12
Rough-In Drawings .......................................................13
Electrical Schematics.................................................14-15
Parts Diagrams .............................................................16
Parts List.......................................................................17
IMPORTANT
SAFEGUARDS/
CONVENTIONS
Satellites & Warmer Stands........................................18-19
Warranty.......................................................................20
IMPORTANT SAFEGUARDS/CONVENTIONS
This appliance is designed for commercial use. Any servicing other than cleaning and maintenance
should be performed by an authorized Wilbur Curtis service center.
• Do NOT immerse the unit in water or any other liquid
• To reduce the risk of fire or electric shock, do NOT open up top or remove base. No user
serviceable parts are located inside. Repair should be done only by authorized service
personnel.
• Keep hands and other items away from hot parts of the appliance during
operation.
• Never clean with scouring powders or abrasive cleaning tools.
CONVENTIONS
WARNINGS – TO HELP AVOID PERSONAL INJURY
IMPORTANT NOTES/CAUTIONS – FROM THE FACTORY
SANITATION REQUIREMENTS
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CONTENTS
AND
UNPACKING
SHIPPING CARTON CONTENTS & UNPACKING
UNPACKING
All products manufactured by the Wilbur Curtis Company are thoroughly inspected at the factory, and are
warrantied to be free of all defects and faulty workmanship. These brewers are packaged for maximum
protection during shipping. Make sure the shipping carton is not damaged or punctured. Unpack the
carton carefully, inspecting the contents for any damage that may have occurred in transit.
STANDARD ITEMS
GEM-12D
1 Brewer GEM-12D
2 Std Brew Cone Assembly WC-3357
4 Adjustable Legs (4”) WC-3528
2 Satellite Server w/Lid GEM-3
1 3/8” Male x 3/8” Elbow WC-2402
2 “S” Faucet, Self Closing WC-1800
70 Paper Filters GEM-6
1 Service Manual F-3191
Item
(Brew cone and wire basket)
Part Nº
3
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QUICK START &
SET-UP
WARNING: To avoid
electrical shock this
brewing system must
be properly grounded.
IMPORTANT: Your
ADS System is
“PLUG and BREW”
Ready. There is no
need to manually
fill the water tank or
change the factory
program.
Your Curtis ADS System is Factory Pre-Set and Ready to Go…
Right from the Carton.
Following are the Factory Settings for your GEMINI®Coffee Brewing System:
• Brew Temperature = 200°F
• Brew Volume = Set to dispensing vessel requirements (36 - 5 oz. Cups)
• Water Bypass = ON
• Sleep Mode = OFF
Generally there will never be a reason to change your ADS programming. However, should you need to
make slight adjustments to meet your brewing needs, programming instructions are
provided later in this manual.
SYSTEM REQUIREMENTS
• Water Source
20 – 100PSI (Minimum Flow Rate of 1 GPM)
CAUTION: DO NOT connect this brewer to hot water. The inlet valve is not rated for hot water.
• Electrical
See attached schematic for your model
This equipment is to be installed to comply with the applicable federal, state, or local plumbing and
electrical codes having jurisdiction.
SETUP STEPS
The unit should be level (left to right and front to back), located on a solid counter top. Connect a water
line from the water filter to the brewer. NOTE: Some type of water filtration device must be used to maintain a trouble-free operation. (In areas with extremely hard water, we suggest that a sedimentary and
taste & odor filter be installed.) This will prolong the life of your brewing system and enhance coffee quality. The top back panel of the brewer has two 8-32 x 3/8” screws to
facilitate mounting the filter.
The National Sanitation Foundation requires the following water connection:
1. A quick disconnect or additional coiled tubing (at least 2x the depth of the unit) so that the machine can be
moved for cleaning underneath.
2. In some areas an approved backflow prevention device may be required between the brewer and the water
supply. (Check local plumbing codes)
1. A 3/8” NPT x 3/8” compression elbow has been supplied for water line connection. Use
tubing sized sufficiently to provide a minimum of 1.0 GPM.
2. Connect the unit to an appropriate electrical power circuit.
3. Turn on the toggle (STANDBY/ON) switch behind the unit. The heating tank will start to
fill. When the water level in the tank rises to the correct volume, the heating elements
will energize automatically. With ADS Systems there is no danger of element burnout
caused by an empty tank.
4. The heating tank will require 20 to 30 minutes to reach operating temperature (200°F)
as indicated by the READY-TO-BREW indicator.
5. Prior to brewing, dispense 12 ounces of hot water through the hot water faucet.
6. Run brew cycles of at least 12 ounces, per brew head, to purge the water lines of any
air that may be trapped after filling.
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BREWING
INSTRUCTIONS
WARNING: To avoid
scalding, do NOT
remove brew cone
while brew indicator
light is flashing.
1. Brewer should be ON (Confirm Rear Toggle Switch is on, then Press ON/OFF Button)
2. Place an empty Satellite on the brewer deck.
3. Place Filter and Ground Coffee in Brew Cone. Position into brew rails.
4. Press the desired BREW BUTTON. Brewing will begin immediately. (If Recovery Light is
ON, Brew Light will blink and brewing will begin when the correct
temperature is reached.)
IMPORTANT: To STOP a brew cycle on either side, push and hold the Brew Button for three [3]
seconds. This will cancel the individual brew cycle. To stop all brewing (both sides), PUSH the ON/OFF button.
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BYPASS
OPERATION AND
The Bypass allows for brew temperature water to bypass the brew
cone and enter the satellite (see illus.) The factory setting has
bypass open.
ADJUSTMENT
Bypass use should always be determined BEFORE setting
Brew Volume.
INCREASING/DECREASING BYPASS FLOW
The 36 cup brew cycle has a factory set Bypass of approximately
35%. To change the percentage of Bypass*, you must adjust the
Bypass fitting as indicted (see illus).
BYPASS FLOW ADJUSTMENT
1. Slide brew cone out to expose bypass outlet. Place one measuring cup under the bypass
fitting, and another measuring cup under the brew cone outlet. Press the brew button for
15 seconds, then press the ON/OFF button to stop the brew cycle.
2. Divide the number of ounces collected from the bypass outlet into the total
ounces collected from the sprayhead and bypass. This will determine the
percentage of bypass.
3. To increase or decrease the volume of bypass water, turn the adjustment
screw on the bypass fitting as indicated. Clockwise for less water; counterclockwise for more water.
4. You must reprogram the brew volume to maintain the proper total amount
of coffee brewed into the insulated server. Reprogramming is required
every time you make a bypass adjustment or change to a different sprayhead.
HOT WATER
DISPENSING
COFFEE
REQUIREMENTS
The hot water spout lets you draw piping hot water for tea, soups, and other profitable “instants” anytime. Simply press the HOT WATER switch on the upper front panel and hold it down. Hot water is dispensed through the hot water spout centered on the lower front panel. Releasing the switch will stop the
flow of hot water.
Dispense a maximum of 32 ozs. of hot water continuously, then release the button. This action allows the unit to
recover for additional dispensing.
Curtis ADS Systems are designed to brew any type of ground coffee except instant or concentrated liquid
coffee. Because so many different types of coffee are available today, you should consult your coffee supplier for quality and quantity guidelines.
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ENTERING THE PROGRAM MODE
For ALL Functions you must first enter the programming mode.
• Turn OFF the power from the Control Panel by pressing .
• Press and HOLD and Press and RELEASE .
MODE #1
• Continue HOLDING until STARTS blinking; RELEASE.
ON/OFF
ON/OFF
BREW
BREW
READY TO BREW
CONFIRM/RESET BREW TEMPERATURE – Factory Preset to 200F
Enter the Programming Mode #1:
• Press for two seconds; then RELEASE.
• will start blinking. Each blink = 2F starting at 170 . (Max. temp. 204F – 18 blinks).
• To CHANGE TEMPERATURE Press and HOLD .
• will start QUICK Flashing.
Each QUICK Flash = Adds 2. After reaching 204 temp starts over at
170 .
• RELEASE when the desired temperature is reached. The newly set temperature will now be
displayed. To set and exit press .
ON/OFF
BREW
BREW
BREW
READY TO BREW
READY TO BREW
STEPS TO
PROGRAMMING
REMEMBER… YOUR CURTIS ADS SYSTEM HAS BEEN FACTORY PRESET FOR OPTIMUM PERFORMANCE. GENERALLY THERE WILL NOT
BE A NEED TO CHANGE PROGRAMMING.
In order to change programming you must first confirm that the Sleep Mode is DISABLED. (p8)
WARNING: These
steps will involve
working with hot
water. Scalding may
occur if care is not
taken against spilling.
CHANGING THE ADS™ SYSTEM PROGRAM
Your ADS System features a dynamic memory. In the event of a power loss it will remember ALL program
settings (except Quality Timer).
IMPORTANT – Place an empty container on the warmer deck. Before entering the program mode, allow the unit to
reach brewing temperature, then press one of the BREW buttons on each side to dispense at least 12 ounces of
water. This is to clear any air that may be trapped within the water lines.
BREW TEMPERATURE – FACTORY PRE-SET TO 200°F
This programming function allows you to set brew temperature from 170° to 204°F. Brew temperature will be
indicated by the READY-TO-BREW light blinking. (see chart) Simply follow the steps indicated.
TEMPERATURE TABLE
No. of Blinks Temperature No. of Blinks Temperature No. of Blinks Temperature
1 170°F 7 182°F 13 194°F
2 172°F 8 184°F 14 196°F
3 174°F 9 186°F 15 198°F
4 176°F 10 188°F 16 200°F*
5 178°F 11 190°F 17 202°F
6 180°F 12 192°F 18 204°F
*Factory Setting
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BREW VOLUME – Factory Pre-Set to Brewer Requirements
ENTERING THE PROGRAM MODE
For ALL Functions you must first enter the programming mode.
• Turn OFF the power from the Control Panel by pressing .
• Press and HOLD and Press and RELEASE .
MODE #1
• Continue HOLDING until STARTS blinking; RELEASE.
ON/OFF
ON/OFF
BREW
BREW
READY TO BREW
CHANGE BREW VOLUME – Factory Preset to Brewer Requirements
Enter the Programming Mode #1: (CAUTION: Be sure to have brew cone and vessel in position.)
• Press and HOLD until hot water starts running; then RELEASE.
• When desired volume is reached, press again to stop the flow. To set and exit press .
BREW
BREW
ON/OFF
TO ACCESS PREVENTATIVE MAINTENANCE BREW CYCLE COUNTER
Enter the Programming Mode #2:
• will now start a pattern of LONG and SHORT blinks.
This pattern identifies the number of brew cycles. SHORT blinks indicate the brew number
from 1 to 9. LONG blinks separate 1's, 10's 1,000's and 10,000's.
READY TO BREW
ENTERING THE PROGRAM MODE
For ALL Functions you must first enter the programming mode.
• Turn OFF the power from the Control Panel by pressing .
• Press and HOLD and Press and RELEASE .
MODE #2
• Continue HOLDING until STOPS blinking; RELEASE.
ON/OFF
ON/OFF
BREW
BREW
READY TO BREW
SLEEP MODE – Factory Preset to DISABLED
To ENABLE Sleep Mode:
• UNIT MUST BE ON. Press and HOLD until
Sleep Mode is now ENABLED.
To DISABLE Sleep Mode:
• UNIT MUST BE ON. Press and HOLD until
Sleep Mode is now DISABLED.
ON/OFF
ON/OFF
ON/OFF
ON/OFF
light turns OFF; Press again.
light turns ON; Press again.
You can quickly change the brew volume of your ADS System by following these steps.
Determine Bypass setting BEFORE adjusting brew volume. (See Page 8). Volume should be set to NO greater
than 1” BELOW the TOP Lip of the satellite or server. Less than 1” below the top lip can cause an overflow condition.
BREW CYCLE COUNTER
This function allows you to see exactly how many brew cycles occurred on the system. It’s ideal for preventative maintenance programs (i.e., changing of water filters, etc.) and determining
profitability. To view the number of cycles follow these steps:
CYCLE EXAMPLE
SETS PATTERN COUNT FACTOR TOTAL
1st 4 1’s 4
2nd 2 10’s 20
3rd 0 100’s 0
4th 1 1,000’s 1,000
5th 0 10,000’s 0
TOTAL BREWS 1,024
SLEEP MODE – Factory Pre-Set to Disabled
Your Curtis ADS System features an energy saving SLEEP Mode. This function conserves energy by automatically placing the unit to sleep (reducing heating tank temperature to 140°F) when it is idle for more than
2 hours. When using SLEEP Mode normal expansion and contraction of water due to changes in temperature may cause your FIRST Brew after overnight recovery to be slightly greater. Subsequent brew cycles
during regular operation will NOT experience additional volume.
To recover, simply press any BREW (or GRIND Selection if InterLocked) or ON/OFF button. (NOTE:
When recovering by pressing BREW the green brew light will begin blinking, be sure to place the Brew
Cone and Satellite in position. Once brew temperature is reached the brew cycle will automatically start.)
Recovery is indicated by a yellow light on the membrane. In a few minutes the tank will reach brew
temperature setting as indicated by the READY-TO-BREW light. Recovering from SLEEP is faster and
more efficient than heating from an OFF position.
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SATELLITE WARMERS
WARMER QUALITY TIMER – Factory Preset to DISABLED
To Determine Warmer Setting and Change Time for GEMINI Systems:
• WARMER MUST BE OFF. Press and HOLD until the light turns ON, then goes OFF;
RELEASE.
• The light will start blinking. Count the blinks. Each blink = 20 minutes (maximum 200 min.).
• At the end of the cycle, Press and HOLD until the light begins QUICK Flashing. The cycle will
start over after 11 Flashes. (NOTE: A setting of 11 Flashes is the DISABLED Position).
• When the desired time is reached, RELEASE .
• To set and exit press .
ON/OFF
WARMER
WARMER
WARMER
ADJUSTING THE TEMPERATURE
GEMINI Warmers feature three temperature settings. Warmers are rated at 90W with High (100%); Med
(60%); Low (30%). Pressing the WARMER button once will place it on HIGH; a
second time MED; third time LOW as indicated by the warmer lights. A fourth press of the
button turns the warmer OFF.
When the system is turned off at the ON/OFF button, it will remember the last warmer setting.
Additionally, if the warmer is OFF the GEMINI will automatically turn the warmer on (MED Setting) when the
BREW button is pressed.
For optimum coffee quality, satellites should be pre-heated for 10 minutes prior to brewing.
WARMER QUALITY TIMER – Factory Set to DISABLED
GEMINI Systems feature a Quality Timer which will sound an alarm and the corresponding warmer light will
blink advising you coffee should be replaced. Once the alarm sounds you can shut it off by pressing the
WARMER button. The Quality Timer can be set from DISABLED (zero) to 200 minutes in 20 minute intervals.
NOTE: If Main Power is turned OFF or Rear Toggle Switch is switched to STANDBY, the Warmer Quality Timer
must be re-programmed.
To set, follow these instructions:
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CARE &
MAINTENANCE
CAUTION: Do not use
cleansers, bleach,
powders or any other
substance that contains
chlorine. These products promote corrosion and
will pit the
stainless steel.
USE OF THESE
PRODUCTS WILL VOID
THE WARRANTY.
REGULAR AND PREVENTIVE MAINTENANCE IS ESSENTIAL IN
KEEPING YOUR ADS SYSTEM LOOKING AND WORKING LIKE NEW.
– PREVENTIVE MAINTENANCE
1. Remove spray head from the brewer and clean it weekly or more often in heavy lime
areas.
2. Remove and Clean the Satellite faucet seat cups weekly. Replace if cracked or leaking.
3. Remove hot water spout aerator; clean it once a week.
4. Periodic De-Liming of Heat Tank may be necessary especially in areas with
especially hard water. (Excessive Lime buildup in heat tank may void warranty.)
– CLEANING
A daily routine of cleaning should maintain its new
appearance and insure the good flavor of the coffee.
1. Wipe off any spills, dust or debris from the
exterior surfaces.
2. Clean the outside of the brewer and satellite with stainless steel polish. Coarser agents
may scratch the machine.
3. Clean and polish inside the Satellite with a SOFT scouring pad.
4. Slide out brew cone. Rinse thoroughly with clean water.
5. Remove the spray head and clean. Clean around the dome area, wiping with a
nontoxic cleaner.
6. Clean the brew cone rails with a damp cloth or brush. Dry thoroughly with
clean cloth.
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TROUBLE-
ADS technology features a state-of-the-art Error Code System. This is designed to quickly advise you of any
problems the system may experience expediting service or repair. Occasionally an error reported may be a problem
with the water supply or electrical power, NOT directly associated with a fault of the Curtis System itself. An example
of this includes:
• Clogged Water Filter – Indicated by a Water Level Error Code
Error Codes are indicated by blinking a pattern as follows:
= Long Flash = Short Flash
= WAT ER LEVEL PROBLEM
= TEMPERATURE SENSOR PROBLEM
READY TO BREW
ERROR CODES
SHOOTING
GUIDE
IMPORTANT: Error
Codes are indicated
by the red Ready-toBrew light. If an
Error Code occurs
the unit will shut
down all functions
including heating,
water inlet, water
delivery. ALWAYS
confirm Error Code
THREE times.
ERROR CODES
Curtis ADS Digital Systems contain various safety features in the electronic circuitry that will shut down the
functions of the unit in the event of system failures. Error codes are signalled by the red READY-TO-BREW
light blinking.
INTERPRETING THE CODES
Error Codes can only be reset by turning the rear toggle switch to Standby for a minimum of 10 seconds, then returning
the switch to ON. Any service required for your Curtis system must be performed by a qualified service technician.
SYMPTOM: WATER DOES NOT FLOW INTO HEATING TANK
Water Level
ERROR CODE
POSSIBLE CAUSE SOLUTION
1. Water line has been turned OFF Turn ON Water Line; confirm unit is turned on
and water is flowing into heating tank.
2. Insufficient Water Supply; Straighten Water Line; confirm unit is turned on
Water Line Pinched and water is flowing into heating tank.
3. Clogged Water Filter Replace filter; confirm unit is turned on and water
is flowing into heating tank.
4. Defective Inlet Valve Contact Factory.
5. Grounded Probe Contact Factory.
6. Defective Control Board Contact Factory.
SYMPTOM: WATER HEATING TANK OVERFLOWING
Water Level
ERROR CODE
POSSIBLE CAUSE SOLUTION
7. Defective Water Inlet Valve. Turn power off and observe tank water level.
If water continues to flow Inlet Valve must be
cleaned, rebuilt or replaced.
8. Limed-Up Probe Clean and/or replace.
9. Non-grounded or loose The control board must be securely grounded for
terminal connections at proper operation. Check for loose connections at the
control board or tank. terminals.
10. Defective Control Board Contact Factory
SYMPTOM: WATER IN HEATING TANK DOES NOT GET HOT;
WATER TEMPERATURE TOO LOW.
IMPORTANT: Heating
function may be
SHUT DOWN due to
Water Level Error
Code.
POSSIBLE CAUSE SOLUTION
11. Defective or Loose Heat Sensor Make sure there is a layer of silicone paste (Part No.
WC-5229) between the sensor and tank body. The
fastening nut should be securely tightened, making a
good connection. Check wire for damage.
12. Defective Heating Element Contact Factory.
13. Defective Control Board Contact Factory.
Temp Sensor
ERROR CODE
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SYMPTOM: WATER NOT FLOWING FROM SPRAYHEAD
POSSIBLE CAUSE SOLUTION
14. Obstructed Sprayhead Remove and inspect sprayhead. Clean and re-install.
15. Water level is too low Check water level in tank. If water is not flowing
in heating tank into the tank, review steps 1 thru 4.
16. Defective Dump Valve Contact Factory.
17. Defective Control Board Contact Factory.
Water Level
ERROR CODE
HIGH TEMP
THERMOSTAT
SYMPTOM: WATER IN TANK OVERHEATING
POSSIBLE CAUSE SOLUTION
18. Temperature Set Too High Re-program temperature lower.
for Elevation
19. Loose Heat Sensor Contact Factory.
20. Defective Triac Contact Factory.
21. Defective Control Board Contact Factory.
HIGH TEMPERATURE RESET THERMOSTAT
The High Temperature Reset Thermostat protects the system by cutting off power in the event of
an overheated condition. This may be caused by a low water
level. When this occurs, heating elements may be exposed
causing an excessively HOT condition. Power will be cut off by
the high temperature thermostat as indicated by the reset button “popping out”.
When the high temperature condition has been corrected,
the thermostat can be re-set simply by pushing the red button.
The thermostat is located on the heating tank.
Tank assembly must be COOL before High Temperature Thermostat can be reset.
Temp Sensor
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ROUGH-IN
DRAWING
GEM-12D
25.00"
[63.5 cm]
4.00"
[10.2 cm]
THIS DIMENSION CAN
BE INCREASED BY 1"
WITH ADJUSTABLE LEGS.
18.00"
[45.7 cm]
7.00"
[17.8 cm]
5.50"
[14.1 cm]
12.50"
[31.8 cm]
9.00"
[22.9 cm]
18.25"
[46.3 cm]
20.000"
[50.8 cm]
16.50"
[41.9 cm]
1.00"
[2.5 cm]
CIRCUIT BREAKER
PWR SW
PWR IN
[36.3 cm]
5.75"
[14.5 cm]
[9.4 cm]
14.25"
3.75"
16.25"
[41.2 cm]
POWER IN
9.00"
[22.9 cm]
1.50"
[3.8 cm]
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ELECTRICAL SCHEMATICS
14
Page 15
ELECTRICAL SCHEM ATICS
15
Page 16
PARTS
DIAGRAMS
GEM-12D
1
15
14
25
24
31
27
26
F
32
2
4
3
5
6
6A
10
9
13
22
8
7
16
11
12
28
29
30
22
21
16
19
23
20
18
17
Page 17
PARTS
LIST
GEM-12D
Index
Nº
1
2
3
4
5
6
6A
7
8
9
10
11
12
13
14
15
16
17
17A
18
19
20
21
22
23
23A
24
25
26
27
28
29
30
31
32
Part Nº
WC-5421
WC-3357
WC-5423
WC-38310
WC-37102
WC-1809
WC-2912BK
WC-3528
WC-39198
WC-8560
WC-5829
WC-1501
WC- 102
WC-39197
WC- 670
WC- 847
WC-3765L
WC-29025
WC-2906
WC-37122
WC-2987
WC-37121
WC-3766
WC- 888WDR
WC-2962
WC-2977-01
WC-1438-101
WC-5231
WC-54005
WC-4382
WC- 522
WC- 906-04
WC-43055
WC-5502-01
WC-37008
Description
COVER, TOP
BREWCONE W/HANDLE
DECK, WARMER W/ASSEMBLY
LABEL, CAUTION HOT SURFACE
WARMER ELEMENT, 120V 100W
FAUCET, HOT WATER
SPOUT, HOT WATER NO SPLASH
LEG, 4” ADJUSTABLE 3/8-16 THRD ITALIAN STYLE
LABEL, BOTTOM PANEL
HEAT SINK, 1PH GEM
COVER, FRONT GEM-12D
FUSE HOLDER ASSY W/5A FUSE
SWITCH, TOGGLE
LABEL, MEMBRANE CONTROL PANEL GEM-12D
CONTROL BOARD
VALVE, INLET
KIT, INLET VALVE REPAIR USE ON WC-847
SPRAYHEAD, PURPLE ADVANCE FLOW
SPRAYHEAD, BLUE PLASTIC (OLDER UNITS)
VALVE, DUMP BREW RIGHT
BY-PASS ASSEMBLY, GEM-12D
VALVE, DUMP BREW LEFT
KIT, DUMP VALVE EATON REPAIR
VALVE, HOT WATER
FITTING, SPRAYHEAD ASSEMBLY
FITTING ASSY, SPRAYHEAD (OLDER UNITS)
SENSOR, HEATING TANK
CONPOUND, SILICONE ¾ OZ TUBE
TANK ASSY, COMPLETE
GUARD, SHOCK HEATING ELEMENTS
THERMOSTAT, RESET
ELEMENT, HEATING 2KW 220V W/JAMNUT & SLCN WSHRS
GUARD, SHOCK RESET THERMOSTAT
PROBE ASSY, WATER LEVEL
KIT, TANK LID
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Page 18
PARTS
DIAGRAMS
GEM-3, SATELLITE COFFEE SERVER
GEM-5, SATELLITE WARMER
GEM-8, SATELLITE WARMER SHORT
1
3
4
2
5
10
6
12
14
15
7
11
Nº Part Nº Description
1
1A
2
3
4
5
6
7
7A
8
9
10
11
12
13
14
15
WC-5622
WC-3307
WC-2102
WC-2005*
WC-2010C
WC-2025*
WC-2006*
WC-1800
WC-1841
WC-3705*
WC-1901A
WC-37102
WC-3503
WC- 114R
GEM-3
GEM-5
GEM-8
8
LID, SATELLITE PLASTIC GEM3
LID, SATELLITE STAINLESS (OLDER UNITS)
GAUGE GLASS ASSEMBLY 8”
WASHER, SHIELD CAP 1/8”
SHIELD, 8 INCH GAUGE GLASS
GAUGE GLASS, 8 INCH
WASHER, SHIELD BASE 3/16”
FAUCET, S’ NON LOCKING
FAUCET, ESP BLACK NON-LOCKING PLASTIC
KIT, FAUCET S’ SERIES
SHANK, FAUCET W/SHIELD BASE
KIT, WARMER ELEMENT 100W 120V
LEG, SCREW BUMPER 3/8”– 16 STD
SWITCH, ROCKER (RED) 120V NEON SPST 15A 250V
SATELLITE SERVER 1/2 GALLON
SATELLITE WARMER STAND 120V 100W 1A 1PH 2W+G
SATELLITE WARMER STAND, SHORT 120V 100W
13
9
18
* Suggested parts to stock for servicing.
Page 19
19
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Product Warranty Information
The Wilbur Curtis Company certies that its products are free from defects in material and workmanship under normal
use. The following limited warranties and conditions apply:
3 Years, Parts and Labor, from Original Date of Purchase on digital control boards.
2 Years, Parts, from Original Date of Purchase on all other electrical components, ttings and tubing.
1 Year, Labor, from Original Date of Purchase on all electrical components, ttings and tubing.
Additionally, the Wilbur Curtis Company warrants its Grinding Burrs for Forty (40) months from date of purchase or 40,000 pounds
of coffee, whichever comes rst. Stainless Steel components are warranted for two (2) years from date of purchase against leaking
or pitting and replacement parts are warranted for ninety (90) days from date of purchase or for the remainder of the limited warranty
period of the equipment in which the component is installed.
All in-warranty service calls must have prior authorization. For Authorization, call the Technical Support Department at 1-800-995-
0417. Effective date of this policy is April 1, 2003.
Additional conditions may apply. Go to www.wilburcurtis.com to view the full product warranty information.
CONDITIONS & EXCEPTIONS
The warranty covers original equipment at time of purchase only. The Wilbur Curtis Company, Inc., assumes no responsibility for
substitute replacement parts installed on Curtis equipment that have not been purchased from the
Wilbur Curtis Company, Inc. The Wilbur Curtis Company will not accept any responsibility if the following conditions are not met. The
warranty does not cover and is void under the following circumstances:
1) Improper operation of equipment: The equipment must be used for its designed and intended purpose and function.
2) Improper installation of equipment: This equipment must be installed by a professional technician and must comply with all
local electrical, mechanical and plumbing codes.
3) Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equipment.
4) Improper water supply: This includes, but is not limited to, excessive or low water pressure, and inadequate or uctuating
water ow rate.
5) Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and temperature
adjustments are the responsibility of the equipment owner. The owner is responsible for proper cleaning and regular
maintenance of this equipment.
6) Damaged in transit: Equipment damaged in transit is the responsibility of the freight company and a claim should be
made with the carrier.
7) Abuse or neglect (including failure to periodically clean or remove lime accumulations): Manufacturer is not responsible for
variation in equipment operation due to excessive lime or local water conditions. The equipment must be maintained accord ing to the manufacturer’s recommendations.
8) Replacement of items subject to normal use and wear: This shall include, but is not limited to, light bulbs, shear disks, “0”
rings, gaskets, silicone tube, canister assemblies, whipper chambers and plates, mixing bowls, agitation assemblies and
whipper propellers.
9) Repairs and/or Replacements are subject to our decision that the workmanship or parts were faulty and the defects showed
up under normal use. All labor shall be performed during regular working hours. Overtime charges are the responsibility of
the owner. Charges incurred by delays, waiting time, or operating restrictions that hinder the service technician’s ability to
perform service is the responsibility of the owner of the equipment. This includes institutional and correctional facilities.
The Wilbur Curtis Company will allow up to 100 miles, round trip, per in-warranty service call.
RETURN MERCHANDISE AUTHORIZATION: All claims under this warranty must be submitted to the Wilbur Curtis Company
Technical Support Department prior to performing any repair work or return of this equipment to the factory. All returned equipment must be repackaged properly in the original carton. No units will be accepted if they are damaged in transit due to improper
packaging. NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA). RMA
NUMBER MUST BE MARKED ON THE CARTON OR SHIPPING LABEL. All in-warranty service calls must be performed by an
authorized service agent. Call the Wilbur Curtis Technical Support Department to nd an agent near you.
WILBUR CURTIS CO., INC.
6913 Acco St., Montebello, CA 90640-5403 USA
Phone: 800/421-6150 Fax: 323-837-2410
Technical Support Phone: 800/995-0417 (M-F 5:30A - 4:00P PST) E-Mail: techsupport@wilburcurtis.com
Web Site: www.wilburcurtis.com
FOR THE LATEST SPECIFICATION INFORMATION GO TO WWW.WILBURCURTIS.COM
1/09 . F-3191 rev A
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