Curtis G3 TLP Troubleshooting Manual

G3 LOW PROFILE AIRPOT BREWER

TROUBLESHOOTING GUIDE

Service & Sales 1-800-421-6150

TLP

www.wilburcurtis.com

Service & Sales 1-800-421-6150

www.wilburcurtis.com

BREWER PARTS IDENTIFICATION

PART #

1. WC-2962-101K KIT, FITTING SPRAYHEAD KYNAR

2. WC-717 CONTROL BOARD, SMART CARD SWITCH PANEL

3. WC-29030 SPRAYHEAD ASSY, ADVANCED FLOW ORANGE

4. WC-715 CONTROL MODULE, TLP 120V 16PIN

5. WC-102 SWITCH, TOGGLE SPST 25A 250VAC RESISTIVE

6. WC-1040 PUMP, WATER CENTRIFUGAL 120V 60 Hz

7. WC-1809

8. WC-826L VALVE INLET 1GPM 120V 10W

Service & Sales

1-800-421-6150

DESCRIPTION

FAUCET, PS/HPS SERIES HOT WATER 1/2-20 UNF AP/ALP

PART #

9. WC-5310 TUBE, 5/16 ID x 1/8W SILICONE

10. WC-43062 GASKET, TANK

11. WC-5502-01

12. WC-917-04 ELEMENT, HEATING 1.45KW 120V W/JAM NUTS

& SILICONE WASHER

13. WC-523

14. WC-1438-101 SENSOR, HEATING TANK

15. WC-1806 SEAT CUP, SILICONE

DESCRIPTION

KIT, PROBE, ASSY WATER LEVEL W/HEX FITTING, O-RING & NUT

THERMOSTAT, MANUAL RESET 120/220 VAC 25A 220 DEG F MAX

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PARTS IMAGES

1

WC-2962-101K

KIT, FITTING SPRAYHEAD KYNAR

4

WC-715

CONTROL MODULE

7

2

5

8

WC-717

CONTROL BOARD

WC-102

TOGGLE SWITCH

3

WC-29030

SPRAYHEAD ASSY, ORANGE

6

WC-1040

WATER PUMP

9

10

13

WC-1809

FAUCET, HOT WATER

WC-43062

GASKET, TANK

WC-523

THERMOSTAT, MANUAL

WC-826L

VALVE INLET

11

WC-5502-01

KIT, PROBE, O-RING & NUT

14

WC-1438-101

SENSOR, HEATING TANK

WC-5310

SILICONE TUBE

12

WC-917-04

ELEMENT, HEATING

15

WC-1806

SEAT CUP, SILICONE

Service & Sales 1-800-421-6150

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TROUBLESHOOTING INSTRUCTIONS

The unit will not turn on:

POWER ISSUES

STEP 1. Verify that the panel breaker is turned on.

STEP 2. Verify voltage at the receptacle reads: (L1-N = 120v, N-G = 0v).

STEP 3. Verify that the power cord is properly connected to the receptacle.

STEP 4. Verify that the toggle switch is in the ON position.

STEP 5. Verify the voltage at the reset thermostat, it should read 120v between each terminal + neutral.

HEATING ISSUES

STEP 6. Verify the voltage at the toggle switch, it should read: 120v between each terminal + neutral.

STEP 7. Verify that there is 120v between pins #15 & #16 on the Molex connector at UPM.

STEP 8. If all steps were taken and unit doesn’t turn on, verify 5 VDC between pins #1 & #2 on 4 pin connector on SPS module:

Yes: Replace SPS module.

No: Replace UPM.

Not heating:

STEP 1. Verify 120 volts across the manual reset thermostat.

Yes: Proceed to STEP 2.

No: Reset or replace the manual reset thermostat.

STEP 2. Verify 120 volts across the toggle switch.

Yes: Proceed to STEP 3.

No: Replace the toggle switch.

STEP 3. Verify 120 volts across the Heating Element.

Yes: Replace the heating element.

No: Replace the UPM.

Overheating/Steaming:

“Ready to Brew” OFF

STEP 1. Verify that the resistance on the temperature sensor is less than 10k ohm with a hot tank (200+ degrees).

Yes: Bypass the sensor using a jumper with a 5k ohm resistor.

No: Verify correct mounting and that the walls of the tank are free of mineral deposits. If the unit stops heating, replace the temperature sensor.

No: Replace the UPM.

“Ready to Brew” ON

Check for continuity between C & N O on UPM (Heating Relay). If continuity is present, replace UPM.

Service & Sales 1-800-421-6150

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TROUBLESHOOTING INSTRUCTIONS - continued

TANK FILLING ISSUES

Overlling:Not lling:

“Ready to Brew” light flashes 3+1 (Water Level Error Code)

STEP 1. Verify the flow rate to be a minimum of 1 GPM from outlet of the water filter. If not, ensure that the inlet side of the water filter is receiving a minimum of 1 GPM.

Yes: Replace the water filter. If not, consult a plumber.

No: Remove the orange wire from the probe.

STEP 2. Does the tank start filling?

Yes: Replace the water level probe.

No: Verify 120 volts across the inlet valve coil.

STEP 3. Was 120 volts verified?

Yes: Replace inlet valve.

No: Replace UPM.

Turn OFF toggle switch.

STEP 1. Does the tank continue to fill?

Yes: Replace water inlet valve.

No: Ground the probe wire to the chassis.

STEP 2. Does the tank continue to fill?

Yes: Replace the UPM

No: Replace the water level probe.

BREWING ISSUES

Ready to Brew is Flashing But...

No response when Brew Button is pressed. Replace the SPS Module.

No water ow from the sprayhead:

STEP 1. Does water ow from the hot water

faucet?

Yes: Verify 120 volts at the pump.

If voltage is present at the pump, replace the pump.

No: If 120 volts is not present at the pump,

conrm continuity of wiring between

Molex connector and pump.

If OK, replace the UPM.

No: If water does not ow from the hot

water faucet, replace the water level probe.

Short Pots:

STEP 1. Verify that the hot water tank is lling

correctly. (See Tank Filling Issues)

BEFORE REPLACING ANY PARTS, VERIFY THE FOLLOWING:

Ensure correct alignment of the sprayhead tting

and that the tubing is routed properly to allow for

maximum water ow.

Overowing:

STEP1. Ensure that the sprayhead (Orange AFS ONLY) has not been removed. Replace as needed.

STEP 2. Ensure that the Hot Water Tank is not

overowing (See Tank Filling Issues)

STEP 3. Ensure Cold Brew Lock is set to 5°F.

Service & Sales 1-800-421-6150

www.wilburcurtis.com

NOTES

__________________________________________________________________________________________

Service & Sales 1-800-421-6150

www.wilburcurtis.com

Wilbur Curs Co., Inc.

6913 Acco Street, Montebello CA 90640

Customer Service: 800.421.6150 | 323.837.2300

csrassistance@wilburcurs.com

Tech Support: 800.995.0417

www.wilburcurs.com

JUN/2017 M275_TS_WC_TLP_revNC

Curtis G3 TLP Troubleshooting Manual

Specifications and Main Features

Frequently Asked Questions

User Manual