CUMMINS ALLISON JetScan Operating Manual

JetScan

®

Two-Pocket Currency Scanner

Operating Guide

852 Feehanville Drive
Mt. Prospect, IL 60056
800 786 5528

cumminsallison.com

© 2012 Cummins-Allison Corp. All rights reserved.

All trademarks remain the property of their respective owners.

Cummins-Allison Corp. has endeavored to make the content of this document accurate and complete, but this information is
subject to correction or change without prior notice.

This manual contains proprietary information of Cummins-Allison Corp. It is intended solely for the

information and use of parties authorized by Cummins Allison to maintain the equipment described

herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for

any other purpose without express written permission of Cummins Allison.

022-7495-00 Rev. C 08/2012

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JetScan

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DAILY CLEANING

Daily cleaning of the two-pocket JetScan® currency scanner is recommended
to ensure maximum productivity and reliability, especially for high-volume
applications, as well as for operations that process highly circulated (dirty) notes.

Daily Cleaning Procedures

Machine Diagram

Simple Green, the recommended cleaning agent,
can be an eye irritant. Avoid eye contact.

If eye contact occurs, flush eye(s) with cool water
for 5 minutes – remove contact lenses if present –
continue flushing eye(s) with cool water for 15 more
minutes. If irritation persists, consult physician.

Individuals with sensitive skin should rinse hands
after using.

Recommended Cleaning Materials

•Simple Green Safety Towels. (Part number: 022-2118-00.)
A pre-moistened microfiber towel also may be used. If using Simple Green
concentrate, dilute to: 1 ounce of Simple Green per 8 ounces of water. For a

material-safety-data sheet, see simplegreen.com.

•Microfiber towels. (Part number: 022-2223-00.)

•A clean, soft eraser. (Part number: 022-1695-00.)

•Vacuum. (Part number for standard vacuum: 022-1959-00; part number

for heavy-duty vacuum: 022-1308-00.)

Thickness adjustment dial

Hopper

Stacker sensor

Stacker sensor

Stacker mirror

Stacker mirror

Stacker wheels

Stacker wheels

Feeder plate
(closeup below)

Power switch/
power cord on
back of unit

Release lever

Release lever

Touch-panel
display

Pocket one

Pocket two

Black feed rollers

Start
sensor

Center rubber-drive tire

MACHINE DIAGRAM

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DAILY CLEANING

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DAILY CLEANING

Daily Cleaning

Turn power OFF (rocker panel to 0)

.

Disconnect power cord from the
rear of the JetScan.

Firmly push down

on left and right
release levers and pull
front enclosure open
for access to paper
path.

Remove feeder plate as
shown at left.

High voltage inside. Risk of electric shock.
Turn power OFF and unplug power cord from

machine before cleaning.

To avoid machine/component damage and potential
voiding of existing warranty, follow these procedures:

Only use specified tools for cleaning machine.
Never use metal tools.

If using Simple Green concentrate, dilute to:
1 ounce of Simple Green per 8 ounces of water.

Never use cleaners containing ammonia. Ammonia
may remove labels from machine.

Never spray cleaners directly on machine
components.

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2

3

Remove hopper and set aside.

5

6

Clean the black start sensor
with a microfiber towel.

Start sensor

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DAILY CLEANING

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DAILY CLEANING

Starting from the top and moving

to the bottom, use a microfiber towel
or vacuum to clean both sides of the
paper path.

Be sure to clean the two sensors and two
reflectors in the paper path.

Use a Simple Green Safety Towel

to clean all rubber sections of the
large, black feed rollers. Rotate the rollers.

Also clean the flat, center rubber-drive tire.

Center rubber-drive tire

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Black feed
rollers

Center rubber­drive tire

Rotating the large, black feed rollers will rotate all other shafts
and rollers in the machine. These rollers can be rotated in either
direction by using fingers. Generally, the top of these rollers
should be rotated forward (direction of note flow), so any dirt
or stray material is moved out of the unit.

Paper Path

Reflector Sensor

If there is heavy buildup on the aluminum
rollers, remove it with a clean, soft eraser
as shown below.

Use a Simple Green Safety Towel

to remove dirt buildup from the
upper and lower aluminum rollers. To
reach all exposed surfaces, rotate the
large, black feed rollers forward (direction
of note flow).

7

In pockets one and two, use a

microfiber towel or vacuum to clean
the stacker-sensor lens located between
the two gray stacker wheels.

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11

Push the front enclosure back until it clicks into its normal
operating position.

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DAILY CLEANING

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DAILY CLEANING

In pockets one and two, use a

microfiber towel or vacuum to clean
the stacker mirror located directly across
from the stacker-sensor lens.

12

Replace feeder plate. Insert curved

edge of feeder plate first. Gently
press down on feeder plate until it snaps
into position.

Curved edge

13

Replace hopper.

14

Clean remaining hard-plastic
exterior surfaces as necessary
with a Simple Green Safety Towel.

Carefully reconnect power cord.

Turn power ON (rocker panel to I).

Perform a test run with some notes.

Clean the touch-panel display with a dry microfiber towel.

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Avoid damaging touch-panel display.
Only clean touch-panel display with dry microfiber

towel as directed.

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STOPPING CONDITIONS

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STOPPING CONDITIONS

Stopping Conditions

and Recovery Steps

The following conditions cause the machine to stop and require action by the user.

D I S P L A Y

JetScan may have processed two or more
notes as one.

Remove all notes from the pocket indicated on the screen and place them
on the hopper. Press CONT. If the alarm repeatedly occurs, adjust the gray
thickness adjustment dial located on top of the machine behind the hopper
extension. Rotate in the negative (-) direction as indicated by numbers on
front of the dial.

D I S P L A Y

The machine is operating in the
sort mode and has detected a new
denomination value.

Remove all notes from the pocket indicated on the screen and place them
with other processed notes. JetScan automatically will restart and resume
processing.

D I S P L A Y

The machine has diverted notes
to the wrong pocket.

Remove all notes from the pocket indicated on the screen and place them
in the hopper; press CONT. JetScan will revert to the previous note count
before the error occurred with no impact on strap, sub-batch and day counts.

D I S P L A Y

JetScan may have processed
two or more notes as one.

Remove all notes from the pocket
indicated on the screen and put
them on the hopper. Press CONT.
If the alarm repeatedly occurs, adjust the gray thickness adjustment dial
on top of the machine behind the hopper extension. Rotate in the negative
(-) direction as indicated by numbers on front of the dial.

D I S P L A Y

JetScan cannot recognize the denomination
of a note and has stopped. This “NO CALL”
note is the top note in the pocket indicated
on the screen. This note has not been
included in the count.

Inspect the top note in the pocket indicated on the screen. DO NOT remove
all notes from this pocket.

If the document should be counted, keep the note in the same pocket and
then enter its denomination using the correct denomination value
key ($1, $5, $10, etc.). JetScan will start, and this note will be added to
the count.

If there is no need to include the no-call note in the current count, remove
it and press CONT. JetScan will re-start. The removed document will not
be added to the count.

D I S P L A Y

If the JetScan is configured in
SETUP to stop on non-faced notes,
it will stop and display “FACING
ERROR” when a non-faced note is
processed.

Remove the top note in the pocket indicated on the screen, correct its
facing, and put it back in the same pocket. Then press CONT. This will be
added to the appropriate strap, sub-batch, batch and day counts.

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STOPPING CONDITIONS

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STOPPING CONDITIONS

D I S P L A Y

JetScan has identified a note
that is different than those being
processed.

Remove the top note from the pocket indicated on the screen.
Press CONT to continue.

D I S P L A Y

JetScan has identified a sorting error.

Remove all notes from the pocket indicated on the screen and place them
in the hopper. Then press CONT.

D I S P L A Y

If JetScan is configured in SETUP
to stop on non-oriented notes, it will
stop and display “ORIENTATION
ERROR” when a non-oriented note is
processed.

Remove the top note in the pocket indicated on the screen, correct its
orientation, and put it back in the same pocket. Then press CONT.
This note will be added to the appropriate strap, sub-batch, batch and
day counts.

D I S P L A Y

The number of notes in the pocket
indicated on the screen has reached
the preset “STRAP LIMIT.”

Remove the notes from the pocket indicated on the screen.
JetScan automatically will continue if there are additional notes remaining

in the hopper.

D I S P L A Y

JetScan has sorted 150 notes into
the pocket indicated on the screen
and reached a “STACKER FULL”
condition.

Remove all notes in the pocket indicated on the screen.
If there are additional notes in the JetScan, it automatically will restart.

D I S P L A Y

JetScan has processed two or
more notes that were improperly
spaced.

Remove all notes in the pocket indicated on the screen and place them in
the hopper. Press CONT to restart processing. JetScan will revert to the
previous starting point before the “SPACING ERROR” occurred, with no
impact on strap, sub-batch, batch and day counts.

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STOPPING CONDITIONS

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STOPPING CONDITIONS

D I S P L A Y

JetScan sensors have detected a possible
counterfeit note. JetScan has stopped
with this note as the top note in the pocket
indicated on the screen. This note has not
been included in the count.

Inspect the top note in the pocket
indicated on the screen.

If it is identified as a counterfeit,
place it aside and press CONT.
It will not be part of the count.

If the note is determined to be good, return it to the pocket indicated
on the screen and press the appropriate denomination value key.
JetScan will re-start, and this note will be added to the count.

•Incorrect-inkerror

 •Wornnote

•Incorrectnotepaper

 •Soilednote

• Incorrect note paper
 •Machine-washednote 
 •Tapednote

Code Possible Causes

M

UV

FL

This could show different suspect-document

codes. For details, refer to the code chart.

Only on Select Models

This could show different suspect-document
codes. For details, refer to the code chart.

Inspect the top note in the pocket
indicated on the screen.

If it is identified as a counterfeit,
place it aside and press CONT.
It will not be part of the count.

If the note is determined to be good, return it to the pocket indicated on the
screen and press the appropriate denomination value key. JetScan
will re-start, and this note will be added to the count.

D I S P L A Y

JetScan sensors have detected a possible
counterfeit note. JetScan has stopped
with this note as the top note in the
pocket indicated on the screen. This note
has not been included in the count.

Higher probability of a

super note

Lower probability of a super note, but commonly
identifies poor-quality counterfeit notes

S1 S3S2 S5 S8 S10 S11

•Incorrectnotepaper

•Soilednote

•Incorrectnotepaper

•Machine-washednote

•Tapednote

•Incorrectnotepaper

•Soilednote

•Incorrect-inkerror

•Wornnote

Code CodePossible Causes Possible Causes

•Notefailedadvanced
counterfeit test

•Wornnote

•Incorrect-inkerror

•GenuineAKSeries$100

•Wornnote

•Incorrect-inkerror

•Wornnote

S1

S2

S3

S5

S8*

S10*

S11*

* These error codes are most common among super
notes, which are high-quality counterfeits. Notes
producing these codes should be carefully examined.

Only on Select Models

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STOPPING CONDITIONS

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STOPPING CONDITIONS

Do not use tools or metal devices to remove
jammed notes from paper path.

Use of tools or metal devices could cause machine
damage and void existing warranty.

For proper removal of jammed notes, see step 3.

Remove all notes from the
hopper and both pockets.

Remove the hopper extension,
as shown in inset.

Remove the top feeder plate,
as shown at right.

1

D I S P L A Y

JetScan has detected a jam
condition.

Raise the two plastic “T” handles
at the same time and hook them

onto the metal shaft.

Push firmly down on the left- and

right-release levers and pull the
front enclosure open for access to the
paper path.

Then either:

•Movejammednotesforward/back

by manually rotating the large,
black feed rollers.

•PressFWD on the display to move

rollers forward.

•PressREV on the display to move

rollers in reverse.

Remove all jammed notes and foreign
material.

2

3

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JetScan

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STOPPING CONDITIONS

Push the front enclosure back
until it clicks into its normal

operating position.

Unhook the two plastic “T”
handles from the metal shaft

and lower them at the same time.

Replace the feeder plate. Insert

the curved edge of the feeder
plate first. Gently press down on the
feeder plate until it snaps into position.

Curved edge

Replace the hopper.

Press CONT.
Rerun all notes that were in the hopper

and both pockets at the time of the jam.

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How to Order

To place an order in the United States,
visit store.cumminsallison.com.

To place an order outside of the United States,
contact your local Cummins Allison representative.

Cleaning Supplies

The following items are

available for purchase through

Cummins Allison

Desktop-Currency-Equipment Cleaning Kit

(Part Number: 406-1000-01.)
The kit contains:

• Two stick erasers

• 20 microfiber towels

• 50 Simple Green Safety Towels

• Quick-reference guides

Items Sold Separately

• One stick eraser. (Part number: 022-1695-00.)

•

10 microfiber towels. (Part number: 022-2223-00.)

• 50 Simple Green Safety Towels. (Part number: 022-2118-00.)

• Vacuum. (Part number for standard vacuum: 022-1959-00; part

number for heavy-duty vacuum: 022-1308-00.)

Power-Adapter Cable (Part Number: 022-1962-00.)

Withthiscable,thepowercordthatisdisconnectedfromtheback

of the JetScan can be used to power the vacuum.

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JetScan

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CLEANING SuPPLIES