Culligan®
Iron-Cleer
Automatic
Water Filter
Owners Guide
®
THANK YOU
AND WELCOME TO YOUR NEW WORLD OF BETTER
LIVING WITH CULLIGAN WATER.
The Culligan® Iron Cleer® water filters have been tested and certified by
WQA against WQA-200 for the effective reduction of iron up to 1,400
gallons for 10” units and 2,000 gallons for 12” units.
Do not use with water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
This system and its installation must comply with state and local regulations. The System is ONLY
to be supplied with cold water.
For installations in Massachusetts, the Commonwealth of Massachusetts Plumbing Code 248
CMR shall be adhered to. Consult your licensed plumber for installation of the system. This
system and its installation must comply with state and local regulations. The use of saddle
valves are not permitted.
If this is your first experience having filtered, conditioned water in your home, you’ll be amazed at the
marvelous difference it makes. We promise that you’ll never want to be without it again.
Congratulations, too, on selecting one of the “first family” of water filters in the prestigious Culligan
Iron-Cleer. With Culligan’s many years of knowledge and experience in water treatment, you can be
confident that the model you selected has been designed and engineered to provide years of service
with a minimum of care and attention.
Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates
are protected by patents issued or pending in the United States and other countries. Culligan
reserves the right to change the specifications referred to in this literature at any time, without prior
notice. Culligan, Culligan Iron-Cleer, Cullar, Filtr-Cleer, Cullneu, Accusoft, Culligan Man and www.
culligan.com are trademarks of Culligan International Company or its affiliates.
3
Table of
Contents
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Familiarization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
When and How to Bypass your Water Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Things to Check Before You Call for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Care and Cleaning of your water conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Performance Data Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Records and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4
Culligan® Iron Cleer® Filters
10” Iron Cleer 12” Iron Cleer
Control Valve
1” 5-cycle reinforced
thermoplastic
Timer Electro-mechanical Electro-mechanical
Overall Conditioner Height 67” 65”
Media Tank Dimensions (D
x H)
2 ea. 10” x 54” tanks 2 ea. 12” x 52” tanks
Filter Media Type 1.0 cu. ft. birm 1.5 cu. ft. birm
Underbedding
G-50 35 lbs. 35 lbs.
Cullsan U 25 lbs. 25 lbs.
Capacity
Freeboard
Max. Clear Water (Soluble)
Iron
1
2
1400 gallons 2000 gallons
21” 18”
10 ppm 10 ppm
Max. Hydrogen Sulfide 5.0 ppm 5.0 ppm
Minimum Alkalinity 100 ppm 100 ppm
pH 7.0 - 8.5 7.0 - 8.5
1” 5-cycle reinforced
thermoplastic
Specifications
Service Flow @ Pressure Drop (Clean Bed)
Normal 5 gpm @ 9 psi 7 gpm @ 10 psi
Maximum
3
6 gpm @ 9 psi 9 gpm @ 14 psi
Operating Pressure 20-60 psi 20-60 psi
Operating Temperature 33-120° F (1-48° C) 33-120° F (1-48° C)
Electrical Requirements 120 Volts/60 Hz 120 Volts/60 Hz
Power Consumption,
Continuous/Maximum
3 watts/203 watts 3 watts/203 watts
Drain Flow, Maximum 10 gpm (5.5 gpm min. required) 10 gpm (8.0 gpm min. required)
Regeneration Time
Backwash 5 - 20 minutes 5 - 20 minutes
Fast Rinse 5 - 20 minutes 5 - 20 minutes
1
Capacity based on 4 gpm and 10 mg/L of dissolved iron.
2
Measured from top of media bed to top of inlet fitting.
3
Max flow rates & pressure drop characteristics have not been validated by the Water Quality
Association.
The max specified flow rate at which the system will deliver treated water as validated by the Water
Quality Association is defined as service flow.
1
Introduction
Operation
Step 1.
Aeration Operation Service Cycle
In the service cycle, raw water enters the inlet port of the aeration tank and is directed through the
inlet diffuser. The oxidation process begins when the water passes through the inlet diffuser and
cascades through a head of air. This air/ water contact oxidizes the iron, manganese, hydrogen
sulfide in the water. The water is directed toward the bottom of the tank and travels through the pickup tube. It then passes through the outlet of the aeration tank to the inlet of the filter tank.
Filter Tank Operation Service Cycle
Raw water enters the filter tank through the inlet port of the filter control valve. Upon system demand
for filtered water, water is directed to the top of the tank and flows downward through the multimedia
filter bed toward the lower distributor. Oxidized iron particles are trapped by the filter bed as the
water passes through. Filtered water enters the lower distributor and travels up the distributor tube
to the outlet port on the filter valve.
Step 2.
Aeration Operation Air Recharge Cycle
When energized, the air pump sends air through the solenoid valve into one end of the shuttle valve.
Once air pressure in the shuttle valve is greater than the water supply pressure at the other end
of the shuttle valve, the piston shifts to the open position. In the open position, the bleed-off port
discharges excess water and old air to the drain port through a flow restrictor. Simultaneously, the air
inlet port opens to provide a direct connection between the air pump and the top of the aeration tank.
The air pump runs for a preset period of time recharging the head of air in the aeration tank.
Air Recharge Shut Off
The timer turns power off to the air pump and the solenoid valve at the end of the recharge cycle.
The solenoid valve then closes the port between the air pump and the shuttle valve. The port
between the shuttle valve and the atmosphere opens and releases air pressure. This allows water
pressure to shift the piston to the closed position. With the piston in the closed position, the air
recharge inlet port is closed and direct communication between the bleed off tube and the drain port
is also closed.
Timer Operation
A timer controls the air recharge cycle and how frequently it occurs. The timer simultaneously
energizes the air pump and the solenoid valve. After a preset amount of time, the timer shuts off the
air pump and de-energizes the solenoid valve.
Solenoid Valve Operation
The solenoid valve is a three-way valve having ports that connect to the air pump, shuttle valve and
the atmosphere. In the service cycle, the solenoid valve is de-energized and closes the port to the
air pump, providing a positive shut-off to the pump. This prevents water from backing up into the air
pump and damaging the pump. In the air recharge cycle, the solenoid valve closes the port to the
atmosphere and opens the port from the air pump.
2
Shuttle Valve Operation
In the service position, water pressure holds the shuttle valve piston in the closed position, trapping
the airhead in the aeration tank and closes the air recharge inlet port and drain port. During air
recharge cycle, air pressure is greater than the water pressure and forces the shuttle valve piston
in the open piston. The shuttle valve has an internal pressure relief valve that will relieve pressure
(greater than 100 psi) that may build up in the aeration tank. This precautionary function protects
components from failure due to excessive pressure.
Step 3.
Filter Tank Operation - Backwash Cycle
Reversing the flow of water through the filter bed and backwashing dirty water to the drain cleans
the filter bed. Raw water enters the filter control valve through the inlet port and is directed down the
distributor tube and out the lower distributor at the bottom of the tank, flowing upward through the
multimedia filter bed toward the top of the tank into the control valve. Water is then directed through
a specific flow restrictor and out the drain port to be discharged to drain.
Step 4.
Filter Tank Operation - Rinse Cycle
The rinse cycle packs the clean filter bed. Raw water enters the control valve through the inlet port
and is directed downward through the filter bed into the bottom distributor, up the distributor tube into
the control valve. Water is then directed through a specific flow restrictor and out the drain port to be
discharged to drain.
Operation Of Aeration Pump
The Iron-Cleer™ system introduces air into the aeration tank and bleeds off the old head of air
automatically. The exchange of the air into the aeration tank is controlled independently of the
recharge frequency of the filter media tank, allowing the air to be exchanged on a more frequent
basis. During an air exchange cycle, the air compressor pumps fresh air into the aeration tank and
the air eliminator solenoid exhausts the old air.
Advantages Over Other Systems
1. No chemicals or salt.
2. No air injectors, venturis, or micronizers.
3. No floats to regulate air volume in aeration tank which “foul” from iron.
4. Two-tank system consisting of a pressurized aeration tank and multi-media depth filter.
5. 110V aeration pump to recharge aeration tank.
6. Can be used on shared wells, municipal water supplies or with buried pressure tanks without
additional equipment.
7. Better filtration results.
3
Raw
Water
In
Iron
Cleer
Aeration
Tank
Unfiltered
Water To
Outside
Hosebibs
Iron
Cleer
Filter
Tank
Water
Softener
Filtered
Non-Softened Water
Softened
and
Filtered
Water
Iron Cleer
™
Operating
Conditions
The concentration limits listed below reflect the maximum individual limit that each contaminant was
tested for separately without any interference of other contaminants in the influent water.
In reality, however, we know that these contaminants may be present in combination which may limit
the filter’s ability to remove these contaminants in higher concentrations. In some cases, individual
sellers of this equipment have had success removing higher concentrations of contaminants - iron,
for example - above the limitations we have listed. If you are considering the installation of this
system for the reduction/removal of iron, manganese and/or hydrogen sulfide beyond the printed
operating conditions below, we recommend that you consult the manufacturer for proper application.
Installation of this system under these circumstances may void part(s) and/or all of the system
warranty.
pH — The pH level of the influent water must be 7.0 - 8.5. A pH level of 7.0 - 8.5 is optimal for iron
reduction.
Iron — This system is rated for a maximum of 10 ppm of ferrous (clear water) and/or ferric (red
water) iron. Consult the factory if iron bacteria is present.
Hydrogen Sulfide — Often referred to as rotten egg odor, hydrogen sulfide will be reduced
significantly on water supplies containing less than 5 ppm. Consult the manufacturer if hydrogen
sulfide concentrations is greater than 5 ppm.
Organic Matter (Tannins) — The presence of organic matter such as tannins will prevent the
oxidation process of converting the dissolved element, such as iron or manganese, to a non-soluble
precipitate or solid substance, allowing it to be filtered out. The Iron Cleer™ is not designed to
remove organic bound iron.
Note: Waste
connections or drain
outlets shall be designed
and constructed to
provide for connection
to the sanitary waste
system through an air
gap of 2 pipe diameters
or 25.4 mm (1 in.)
whichever is larger.
4
Figure 1
Power Loss
The AccuSoft® circuit board is equipped with a Hi-Cap Capacitor and EEPROM memory chip. The
capacitor is capable of maintaining the time, for at least two days, in the event of a power outage.
The EEPROM ensures that the individual programming parameters of your filter are not lost.
If the power outage lasts long enough to drain the Hi-Cap Capacitor, the control will flash “12:00 PM”
when power is returned to the control. The unit will continue to keep time from the moment power is
restored, and will initiate a full regeneration at the preset regeneration time. The time of day will need
to be reset in order to return the regeneration to its preset time.
If you live in an area where power outages occur with a regular frequency, a battery backup option
is available for ensuring that the time of day is properly maintained. Contact your Culligan Dealer for
more information.
Regeneration
To initiate a regeneration at the preset time, press the “REGEN” button. The “REG” light will light. To
initiate an immediate regeneration, press and hold the “REGEN” button for at least five seconds. The
“REG” will light and blink. An immediate regeneration will also occur if a power outage has lasted for
more than four hours and the Immediate Regeneration option is chosen. Ask your Culligan Dealer
about this feature.
A regeneration at the Time of Regeneration will occur if so signaled by the Soft-Minder meter. The
“REG” enunciator on the display will also be lit.
Familiarization
Service
Culligan’s Iron-Cleer® water filter is equipped with a self diagnostic program to insure optimal
operation of your water filter. Should service become necessary, a phone icon will appear in the
display. If this condition occurs, call your local Culligan Dealer for assistance. The phone icon and
error code will be the only items displayed when service is required on the control.
5
Programming
Make sure either inlet water supply is turned off, then supply power to the timer. The display will power
up ashing “12:00 PM” and the motor will energize and cycle the control, without stopping, the home
position. This is required to ensure that the control is in the home position.
The timer uses four buttons:
Button Description
Set-up / Enter Key
(Status)
Regeneration Key
(REGEN)
Toggle Down Key (“-”) Decrease the setting
Toggle Up Key (“+”) Increase the setting
Advance timer through
display options
Initiate a regeneration
Time of Day
This setting is used to program the current time of day.
When in this step the display will rst show “tod” for two
seconds.
After “tod” is displayed, “12:00 PM” will display (or the
current set time if already programmed) and the minutes
will ash.
• The minutes are adjusted with the “+” or “-”
key until the correct value is displayed.
• Press the “Regen” key to ash the hours.
Adjust with the “+” or “-” key until the correct
time is displayed.
Pressing the “Status” key will move to the next
programming step. Pressing “Regen” will move back to
the minutes adjust.
Time of Regeneration
This setting is used to program the time at which
a regeneration is to occur in the delay mode, or in
immediate mode with time clock backup on. The display
will rst show “tor” for two seconds.
After “tor” is shown the display will then show the
default of 2:00 AM (or the current programmed time of
regeneration if already set). The time can be adjusted in
30 minute increments by pressing the “+” or “-” keys.
Pressing the “Status” key will save the setting and move
to the next programming step.
Backwash Time
This setting is used to program the cycle 1 time that
is usually backwash. The time of the cycle is kept in
minutes. The display will show “buu” in the display for
two seconds and then the cycle time in the right most
6
digits. Adjust the value with the “+” or “-” keys.
Pressing the “Status” key will save the setting and move to the next programming step.
Settline Time
This setting is used to set the time in minutes for cycle 2.
This cycle is usually brine draw / slow rinse for softeners
and a settling time for lters. The display will show “br”
in the left most digits and the cycle time in the right most
digits. Adjust the value with the “+” or “-” keys.
Pressing the “Status” key will save the setting and move to
the next programming step.
Fast Rinse Time
This setting is used to set the time in minutes for cycle 3.
The display will show “Fr” in the left most digits and then
the cycle time in the right most digits. Adjust the value with
the “+” or “-” keys. Pressing the “Status” key will save the
setting and move to the next programming step.
Regeneration Interval
This setting is used to set the days between regeneration
in time clock mode. The display will show “REG” icon and
“dAY” for two seconds and then display the numbers to
change. Adjust the value with the “+” or “-” keys.
Pressing the “Status” key will save the setting and move
to the next programming step.
Troubleshooting
The Culligan Medallist Series Filter is equipped with an
advanced error detection system. During all operating
modes the filter’s electronics are performing self-diagnostics
to ensure that the unit is operating correctly. There may be times, however, when something may occur
that could cause the unit to improperly operate. In those instances the microprocessor will identify the
exact problem and alert the user with a telephone handset symbol in the upper left corner of the display
and the error code will be shown. Shown below is codes that would appear if an error is detected.
Display Error Description Response
E1 Motor will not stop turning Call Culligan service technician
E2 Motor stuck Call Culligan service technician
E3 Wrong position Call Culligan service technician
If an error code appears that requires an authorized service technician please contact your local
Culligan Dealer.
For any additional troubleshooting or service needs please contact your local Culligan Dealer.
7
When and
About 1-1/4”
How to
Bypass Your
Water Filter
Normally, all water except outside lines passes through the water lter. There are times when the
water lter should be bypassed, using the Cul-Flo-Valv® Bypass, or a 3-way bypass valve. You
should bypass:
1. If lines to outside faucets do not bypass the water lter, and you do not want to waste soft
water on lawn sprinkling or other outside uses.
2. If you are going away on vacation and want to save salt by not having the unit recharge while
you’re away.
Bypass Valve
In the back of Culligan water lters is a Cul-Flo-Valv® Bypass. To bypass unit, simply turn the blue
knob clockwise. To return to soft water service, reverse the procedure - turn the blue knob counterclockwise.
Bypassed – Figure 14a
8
Soft Water – Figure 14b
Aeration Tank – Bypass Valve Operation
Normal Operation
Bypass Operation
“Treated” Water
Exits
Supply Water
Enters
Supply Water
Exits
Supply Water
Enters
Shut-Off Mode
No Water
Exits
Supply Water is Shut
Off From The House
and The Valve
Diagnostic Mode
Supply Water
Exits
Supply Water
Enters
Aeration Tank Bypass Valve
9
Things to
Check Before
You Call for
Service
If you unexpectedly experience problem water, make these simple checks before calling your
Culligan dealer. One of the following conditions may be the reason for your interruption of service.
Important
If any of the following conditions is found, the water filter should be manually recharged according to
instructions on page 5 after you have corrected the problem.
Power Supply
Check your power supply cord. Is it plugged fully into the electric outlet? Be certain that the outlet
is not controlled by a wall switch which has been turned off. Reset conditioner to proper time of day
and then plug in.
Blown Fuse
Check the house fuse or circuit breaker panel. Replace a blown-out fuse or reset an open circuit
breaker.
Power Failure
Any interruption in your power supply or time changes - such as daylight savings - will disrupt your
filter’s recharge schedule by causing the timer to run off-schedule. Reset timer to proper time of day.
Bypass Valves
Check to see if they are in the proper position. Cul-Flo-Valv® Bypass, if used, should be in the
“Service” position. If hand valves are used, see that inlet and outlet valve are opened and that the
bypass valve is closed.
10
No Water
If you aren’t getting any water flow at all, make sure your water supply is working. Open a tap ahead
of the filter (outside tap) to see if you have any water pressure. If you have water pressure, check
the bypass valve. If it is in the Service position, put it into the bypass and call your Culligan dealer
for service.
Increased Usage
Guests, family additions, new water-using appliances, etc., all will result in more water usage and will
require more capacity from your filter. You can reprogram your recharging schedule by following the
directions on pages 6 and 7. Call your Culligan dealer for advice and save a service call.
Following these simple precautions will help assure continued trouble-free service and keep your
Culligan Water Conditioner looking like new for years.
1 Use only mild soap and warm water when cleaning the exterior of the conditioner. Never use
harsh, abrasive cleaning compounds or those which contain acid, such as vinegar, bleach and
similar products.
2 Important: Protect your water conditioner and the entire drainline from freezing temperatures.
DANGER! If your unit should freeze, do not attempt to disassemble it. Call your Culligan
Dealer.
3 Important: Culligan water lters are sold for use on potable water, only. If at any time the water
becomes contaminated, such as during a “boil water” situation, the operation of the water lter
should be discontinued until it is veried that the water is again potable. To do this, screw the
blue knob on the back of the water lter against the barrel of the bypass valve. Then, call your
Culligan dealer to have your system sanitized before it is placed back into service.
Note: Following the manufacturer’s instructions regarding operation, maintenance and
rplacmnt rquirmnts, including rplacmnt of ltrs if applicabl, is ssntial for
Culligan’s products to perform as advertised.
4 Should service, adjustment or trouble-shooting information be needed which is not covered in
the Use and Care Guide, call your Culligan Dealer.
If you have further questions, please call your local independently operated Culligan dealer. He or
she will be glad to be of assistance to you.
Care and
Cleaning of
Your Water
Conditioner
11
Preventative
Maintenance
12
Recommended Preventative Maintenance
The Culligan Iron Cleer water filter has been designed to provide a good, consistent service life.
Because of the nature of problem water, we recommend that the local Culligan dealer provide
regular maintenance/service contracts for the proper operation of your systems. The water filter
service begins with a multi point inspection of your water filter system in an effort to uncover any
and all problems that may exist. Listed below is a recommended list of maintenance items to be
inspected at a minimum of once a year (or more frequently depending on the raw water quality).
Test Water Feed Product
Hardness
Iron
Hydrogen Sulfide
Chlorine
TDS
Other
Comments:
Bypass Valve
Bypass in Service or Bypass?
Condition of bypass valve
Operation OK?
Control Valve
Condition of Seal Pack
Condition of Solenoid Valve
Condition of Motor:
Condition of Flow Control
Condition of Switches:
Condition of Check Valve
Condition of Shuttle Valve
Condition of Compressor Output PSI
Control settings Before After
Check /reset Circuit Board
Check time of regeneration
Time delay relay setting “On Time” in seconds
Time delay relay setting “Off Time” in minutes
Backwash minutes
Fast Rinse minutes
Cycle control Test Cycle OK?
Backwash
Fast rinse
Media Tank
Freeboard inches:
Media Condition
Complaint Problem Cause Solution
Iron bleedthrough or
staining.
A. Inadequate backwash
of filter
B. Fails to regenerate 1. Interrupted electrical
1. Plugged drain line flow
control
2. Insufficient water supply
from well.
3. Plugged aeration tank
inlet diffuser or pick-up tube.
4. Media bed fouled. 4. Call your Culligan
service.
2. Faulty circuit board. 2. Replace circuit board.
3. Faulty drive motor. 3. Replace drive motor.
1. Call your Culligan
dealer for service.
2. Check for minimum
specified flow and
pressure requirements of
filter system.
3. Call your Culligan
dealer for service.
dealer for service.
1. Assure continuous
electrical supply (check
plug, breaker, fuses, etc.).
Troubleshooting
Guide
4. Circuit board set
incorrectly.
C. Water contaminant
levels are greater than
limits established by
Culligan.
D. Inadequate aeration 1. Loss of air through inlet
E. Exceeding
recommended filter
system flow rate.
F. Regeneration during
service flow demand.
G. Raw water bleeding
through filter.
1. It is not uncommon for
local water conditions to
change.
check valve.
2. Loss of air through air
leak.
3. Faulty aeration pump.
a. Electrical failure a. Assure permanent
b. Pneumatic failure b. Call your Culligan
c. Damp environment c. Call your Culligan
4. Air loss through high
demand .
1. Service flow rate demand
is higher than filter system
design flow rate.
1. Time of day set
incorrectly.
1. Internal control valve
leak.
4. Reset circuit board.
1. Call your Culligan
dealer for service.
1. Call your Culligan
dealer for service.
2. Call your Culligan
dealer for service.
electrical service (check
plug, breaker, fuses,
terminal block on control
valve, etc.).
dealer for service.
dealer for service.
4. Call your Culligan
dealer for service.
1. Call your Culligan
dealer for service.
1. Call your Culligan
dealer for service.
1. Call your Culligan
dealer for service.
13
Complaint Problem Cause Solution
Water leaking
from relief valve.
Water is
effervescent
Loss of pressure A. See complaint #1, problem A & B
A. Dirt lodged
under seat of
valve.
B. Faulty or
defective relief
valve
A. This can be
expected when
water is aerated
under pressure.
1. Pressure has exceeded
rating on relief valve and
caused valve to open
1. Water supply has been
naturally aerated under
well system pressure. As
water is released to the
atmosphere, air molecules
separate from the water
molecules.
1. Call your Culligan dealer
for service.
1. Call your Culligan dealer
for service.
1. This natural phenomenon
will typically dissipate to the
atmosphere in a matter of
seconds. If preferred, water
can be drawn and stored in
an open container prior to use
(i.e. fill a pitcher and store in
the refrigerator for cool, fresh
drinking water).
Air spurting at
outside or nonfiltered water
fixtures.
Air spurting from
filtered water
fixtures.
Loss of media
through drain line.
A. Inlet check
valve not sealing.
A. Reduced
pressure in
distribution
system.
A. New filter
backwashed
during first 24
hours after
installation.
B. Air passing
through filter
during backwash.
1. Improper installation
location.
2. Foreign material
preventing check valve.
3. Worn or faulty check
valve.
1. Service flow demand is
greater than water supply
available from well pump
system.
2. Water flow is restricted
by supply piping and/or
water treatment equipment.
1. New filter media is
shipped in a dry condition
and must soak for 24 hours
to become fully saturated
before a backwash cycle.
1. Excess air accumulated
in aeration tank from
aeration pump.
2. Excess air accumulated
in filter system from water
supply or well pump.
1. Call your Culligan dealer
for service.
2. Call your Culligan dealer
for service.
3. Call your Culligan dealer
for service.
1. Repair or replace well
pump system.
2. Call your Culligan dealer
for service.
1. Clean drain line flow
control, control valve body,
seals, spacers and piston
assemblies
1. Call your Culligan dealer
for service.
2a. Repair well pump system.
2b. If the cause was due
to temporary loss of water
main pressure; the problem
will most likely correct itself
with the return of continuous
pressure.
14
Complaint Problem Cause Solution
Excessive
noise during
regeneration.
Water is
running to drain
continuously.
Blue green
staining.
Compressor
doesn’t run.
Compressor run
with excessive
noise.
Compressor runs
continuously.
A. Howling
or whistling
noise during
regeneration
cycle.
A. Control
valve is stuck
in regeneration
cycle.
A. Corrosive
water condition in
copper distribution
piping system.
1. Inadequate drain line
size.
2. Drain line is vibrating
against other pipes,
conduits, pipe hangers, heat
ducts, floor joists,etc.
1. Electrical service
to control(s) has been
interrupted.
2. Faulty circuit board. 2. Replace circuit board..
3. Faulty drive motor. 3. Call your Culligan dealer
4. Foreign material lodged
in piston.
1. Low pH condition of the
raw water supply.
2. In rare occasions,
highly aerated water in
combination with a specific
water supply can create a
slightly corrosive condition.
1. Compressor unplugged. 1. Plug it in.
2. Relay settings incorrect. 2. Call your Culligan dealer
3. Bad relay. 3. Call your Culligan dealer
1. Dead head pressure is
65 psi.
2. Dead head pressure is
65 psi.
1. Incorrect relay settings 1. Call your Culligan dealer
2. Bad relay. 2. Call your Culligan dealer
1. Call your Culligan dealer
for service.
2. Call your Culligan dealer
for service.
1. Assure continuous
electrical service is available.
(check plug, breaker, fuse,
etc.)
for service.
4. Call your Culligan dealer
for service.
1. Call your Culligan dealer
for service.
2. Call your Culligan dealer
for service.
for service.
for service.
1. Call your Culligan dealer
for service.
2. Call your Culligan dealer
for service.
for service.
for service.
15
Performance
Data Sheet
Culligan® 10” and 12” Iron-Cleer® Water Filters
Important Notice — Read this data sheet and compare the capabilities of the unit to your actual
water treatment needs. Culligan recommends that you have your water supply tested to determine
these needs before purchasing a water treatment unit.
Culligan knows the more informed you are about your water treatment system, the more confident
you will be about its performance. It’s because of this more than sixty five years of commitment to
our customers that Culligan is providing this Performance Data Sheet to its customers.
Manufacturer Culligan International Company
9399 West Higgins Road, Suite 1100, Rosemont, IL 60018
(847) 430-2800
www.culligan.com
Substance Reduction
Model Substance
10” Iron-Cleer Iron 0.3 mg/L 99 9.82 mg/L < 0.1
12” Iron-Cleer Iron 0.3 mg/L 99 9.82 mg/L < 0.1
USEPA SDWA*
MCL (MG/L)
Percent
Reduction
Average Influent
Concentration
Level
* United States Environmental Protection Agency Safe Drinking Water Act
Testing Conditions
Capacity: 1,400 gallons (10” Iron-Cleer)
2,000 gallons (12” Iron-Cleer)
Temperature: 63°F - 73°F
Flow Rate: 5 gpm (10” Iron-Cleer)
7 gpm (12” Iron-Cleer)
pH: 8.0
Pressure: 60 psi
Acidity: Non-Corrosive
Rated Pressure Drop @ 5 gpm: 9 psi (10” Iron-Cleer)
Rated Pressure Drop @ 7 gpm: 10 psi (12” Iron-Cleer)
Average Effluent
Concentration
Level
16
Operating Conditions
Water Pressure Limits: 20 - 60 psi
Temperature Limits: 33 - 120°F
Electrical Characteristics: 120V/60 Hz 3 Watts continuous
The 10” and 12” Iron-Cleer filters have been tested and certified by WQA against S-200 for the
effective reduction of iron.
The 10” and 12” Iron-Cleer filters have been tested by WQA against NSF/ANSI 42 for the reduction of iron. The concentration of
iron in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the
system as specified in NSF/ANSI 42.
Testing was performed under laboratory conditions, actual results may vary.
Performance Indicator: If water flow decreases or a noticeable odor returns, the filter should be reconditioned. If conditions do not
improve, contact your local Culligan Man. He can determine if your filter requires servicing.
Regeneration Frequency: Regeneration frequency will vary depending upon water conditions.
Refer to your Installation and Operation Instructions, Parts List and Printed Warrantees for more specific product information.
To avoid contamination from improper handling and installation, your system should only be installed and serviced by your
Culligan Man. Performance may vary based on local water conditions. The substances reduced by this product are not
necessarily in your water.
Buyer Signature Date
Seller Signature Date
Important Data on Your Water Filter
It is advisable to have the salesperson or installer fill in the information below for your future
reference. If this has not been done, please ask for it, as it is necessary if you contact your dealer.
IDENTIFICATION
Model Name Catalog No.
Control Model No. Control Serial No.
Date of Installation Tank Serial No.
SETTINGS
Time of Recharge: ______ a.m. ______ p.m.
Regeneration Interval __________ days (Time clock models)
Records and
Data
Number of people in household
WATER ANALYSIS
Total Hardness _______ (gpg) Total Iron _______ (ppm)
Hydrogen Sulfide____________ (ppm)
Other
17
Culligan
Limited
Warranty
Culligan® Iron-Cleer® Automatic Water Filters
You have just purchased one of the finest water filters made. As an expression of our confidence in
Culligan International Company products, your water filter is warranted to the original end-user, when
installed in accordance with Culligan specifications, against defects in material and workmanship
from the date of original installation, as follows:
For a period of ONE YEAR The entire filter
For a period of FIVE YEARS The AccuSoft® circuit board
For a period of TEN YEARS The control valve body, excluding internal parts
The filter tank
If a part described above is found defective within the specified period, you should notify your independently operated Culligan dealer and arrange a time during normal business hours for the dealer to inspect the
water filter on your premises. Any part found defective within the terms of this warranty will be repaired or
replaced by the dealer. You pay only freight from our factory and local dealer charges.
We are not responsible for damage caused by accident, fire, flood, freezing, Act of God, misuse,
misapplication, neglect, oxidizing agents (such as chlorine, ozone, chloramines and other related components), alteration, installation or operation contrary to our printed instructions, or by the use of accessories
or components which do not meet Culligan specifications, is not covered by this warranty. Refer to the
specifications section in the Installation and Operating manual for application parameters.
Our product performance specifications are furnished with each water filtration unit. TO THE EXTENT
PERMITTED BY LAW, CULLIGAN DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE; TO
THE EXTENT REQUIRED BY LAW, ANY SUCH IMPLIED WARRANTIES ARE LIMITED IN DURATION
TO THE ONE-YEAR PERIOD SPECIFIED ABOVE FOR THE ENTIRE FILTER. As a manufacturer, we
do not know the characteristics of your water supply or the purpose for which you are purchasing a water
filter. The quality of water supplies may vary seasonally or over a period of time, and your water usage
rate may vary as well. Water characteristics can also differ considerably if your water filter is moved to
a new location. For these reasons, we assume no liability for the determination of the proper equipment
necessary to meet your requirements, and we do not authorize others to assume such obligations for us.
Further, we assume no liability and extend no warranties, express or implied, for the use of this product
with a non-potable water source. OUR OBLIGATIONS UNDER THIS WARRANTY ARE LIMITED TO THE
REPAIR OR REPLACEMENT OF THE FAILED PARTS OF THE WATER FILTER, AND WE ASSUME NO
LIABILITY WHATSOEVER FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
GENERAL, OR OTHER DAMAGES.
18
Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. Similarly, some states do not allow the exclusion of
incidental or consequential damages, so the above limitation or exclusion may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Consult your telephone directory for your local independently operated Culligan dealer, or write Culligan
International Company for warranty and service information.
Culligan International Company
9399 West Higgins Road, Suite 1100
Rosemont, Illinois 60018
(847) 430-2800
www.culligan.com
You Get Your Water Expert, The Culligan Man
We’re here to provide you with fast, dependable service, making sure any problems you
have are taken care of. The Culligan Man has been around for over sixty years, delivering
dependable service all along. That’s why people say “Hey, Culligan Man!®” Because we’re
the water experts. And that’s who you want taking care of your water.
The Culligan Promise
At Culligan, we understand that a water quality improvement system is an investment in
your family’s well-being. That’s why our 1,350 independently operated dealers worldwide
don’t just sell products; they sell water quality you can count on. We stand behind our
products with written limited warranties and our unequaled Culligan service. No matter
where you live, you can depend on Culligan expertise to work for you — today and
tomorrow.
With Culligan
You Get
More Than
A Quality
Product
19© 2007 Culligan International Company 01020479
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