Culligan Gold Series, Gold 9-inch, Gold 0-inch Owner's Manual

Culligan

Gold Series™

Automatic

Water Filter

Owners Guide

Thank You

And Welcome To Your New World Of Better Living With
Culligan Water.

The Culligan Gold Series™ Cullar® filter has been tested and certified by WQA
against WQA S-200 for the effective reduction of chlorine taste and odor up to
120,000 gallons for the 9” filter and 180,000 gallons for the 10” filter.

The Culligan Gold Series™ Cullneu® filter has been tested and certified by
WQA against WQA S-200 for neutralization up to 14,500 gallons for the
9” Cullneu filter and 21,750 gallons for the 10” Cullneu filter as verified and
substantiated by test data.

The Culligan Gold Series™ Filtr-Cleer® 9 Model has been tested and certified by WQA against WQA
S-200 for Class V (>30µm to <50µm) particulate reductions as verified and substantiated by test data.
The Culligan Gold Series Filtr-Cleer 10” has not been certified by WQA.

For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be
adhered to. Consult your licensed plumber for installation of this system. This system
and its installation must comply with state and local regulations.

Hardness sample kits are available through your local Culligan Dealer.
If this is your first experience having soft, conditioned water in your home, you’ll be amazed at the

marvelous difference it makes. We promise that you’ll never want to be without it again.
Congratulations, too, on selecting one of the “first family” of water filters in the prestigious Culligan

Gold Series. With Culligan’s many years of knowledge and experience in water treatment, you can
be confident that the model you selected has been designed and engineered to provide years of
service with a minimum of care and attention.

Some localities have corrosive water. A water softener cannot correct this problem and so its printed
warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect
corrosion, your Culligan Dealer has equipment to control the problem.

Sodium Information: Water softeners using sodium chloride for regeneration add sodium to the
water. Persons who are on sodium restricted diets should consider the added sodium as part of their
overall sodium intake.

Attention Culligan Customer:

The installation, service and maintenance of this equipment should be rendered by a qualified and
trained service technician. Your local independently operated Culligan dealer employs trained
service and maintenance personnel who are experienced in the installation, function and repair of
Culligan equipment. This publication is written specifically for these individuals and is intended for
their use.

We encourage Culligan users to learn about Culligan products, but we believe that product
knowledge is best obtained by consulting with your Culligan dealer. Untrained individuals who use
this manual assume the risk of any resulting property damage or personal injury.

Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates
are protected by patents issued or pending in the United States and other countries. Culligan reserves
the right to change the specifications referred to in this literature at any time, without prior Note.
Culligan, Culligan Gold Series, Cullar, Filtr-Cleer, Cullneu, Accusoft and Culligan Man are trademarks

ii

of Culligan International Company or its affiliates.

Performance Data Sheets are included in this manual for various Culligan Gold Series™ Softener
models. Refer to the Performance Data Sheet for your specific softener, as there are slight differences
between the models. The softener warranty is located on page 18 of this Owner’s Guide.

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Familiarization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Care and Cleaning Of Your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Recommended Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Things To Check Before You Call Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Culligan Gold Series Cullar Filter 9” and 10” PDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Culligan Gold Series Cullneu Filter 9” and 10” PDS . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Culligan Gold Series Filtr-Cleer 9” PDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Records and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Table of
Contents

iii

Specifications

9-Inch 10-Inch

General

Mineral Tank Size 9x48 in. (229x1,219mm) 10x54 in. (254x1,372mm)
Control Hi-Flo Power Valve Hi-Flo Power Valve
Timer Electronic Electronic
Temperature Limits 33-120°F (1-50°C) 33-120°F (1-50°C)
Water Pressure Limits 20-120 psi (140-830kPa) 20-120 psi (140-830kPa)
Water Pressure Limits (Canada) 20-90 psi (140-620kPa) 20-90 psi (140-620kPa)
Electrical Requirements 24V/50-60 Hz 24V/50-60 Hz
Electrical Power Consumption, Min./

3 Watts/35 Watts 3 Watts/35 Watts

Max.
Overall Height

Filtr-Cleer

®5

54 in. (1,372 mm) 60 in. (1,524 mm)

Rated Service Flow @ Pressure Drop 9.0 gpm @ 8 psi 12.0 gpm @ 15 psi
Minimum Practical Filtration Size 30 microns 15 microns
Maximum Particulate Matter 150 NTU 150 NTU
Maximum Suspended Solids 150 mg/L 150 mg/L
Drain Flow, Maximum

1

4.5 gpm 7.0 gpm
pH Limitation 6.0 - 9.5 6.0 - 9.5
Recharge Time
Recharge Water Consumption, Av.
Freeboard

®

Cullar

2

3

4

30 min. 30 min.

90 gal. 140 gal.

20 ± 1.5 inches 19 ± 1.5 inches

Rated Service Flow @ Pressure Drop 4.0 gpm @ 3.0 psi 6.0 gpm @ 6.0 psi
Drain Flow, Maximum1 3.5 gpm 5.5 gpm
pH Limitation 5.0 - 11.0 5.0 - 11.0
Recharge Time
Recharge Water Consumption, Av.

2

3

30 min. 30 min.

40 gal. 110 gal.
Cullar Media Volume 0.75 cu. ft. 1.5 cu. ft.
Cullsan® Underbedding Media Amount 10 lbs. (.1 ft3) 20 lbs. (.2 ft3)
Freeboard

4

22 ± 1.5 inches 24 ± 1.5 inches

Rated Capacity 120,000 gallons 180,000 gallons

®

Cullneu
Rated Service Flow @ Pressure Drop 4.0 gpm @ 2.0 psi 6.0 gpm @ 5.0 psi
Drain Flow, Maximum

1

3.5 gpm 5.5 gpm
pH Limitation* 5.2 to 6.8 5.2 to 6.8
Recharge Time
Recharge Water Consumption, Av.

2

3

30 min. 30 min.

70 gal. 110 gal.
Cullneu Media Volume 1.1 cu. ft. 1.6 cu. ft.
Freeboard

4

13 ± 1.5 inches 18 ± 1.5 inches

Rated Capacity 14,500 gallons 21,750 gallons

1 Backwash at 120 psi (830 kPa).
2 Factory Settings.
3 Factory Settings and 120 psi line pressure.
4 Measured from top of media surface to top surface of tank threads (backwashed and drained).
5 The Filtr-Cleer 10” filter data has not been certified by WQA.
* Note: Under dynamic conditions, it may be necessary to mix five parts Cullneu with one part Cullneu C to
effectively raise the pH.

1

Filtr-Cleer

The Filtr-Cleer Automatic Water Filter is capable of reducing particulate matter down to 30 microns
particle size. It will not remove color, organics, colloidal turbidity or dissolved solids. Some
applications follow:

• Reduction of suspended matters in any water system.

• Reduction of particulate matter, such as clay, mud, etc.

• Prefiltration of oxidized iron ahead of an automatic or manual softener.

• Reduction of light sand.

Note: If sands cannot be reduced from the Filtr-Cleer tank during backwashing, a sand trap
should be installed.

• After the retention tank when a Cul-Cleer® system is used to correct hydrogen sulfide or colloidal
suspension problems.

The quality and number of gallons filtered water between backwashes will depend upon the amount,
type, and size of the particulate matter being filtered. If a water sample is sent to our laboratory,
where application of a Filtr-Cleer unit is contemplated, write “Filtr-Cleer Analysis” on the sample
tag. Send an additional sample of water for a standard water analysis. The laboratory will test for
Nephelometric Turbidity Units (NTU) and suspended solids (mg/L). The sample will also be filtered
through 10 micron filter paper and NTU run on a filtered sample. If the NTU of the raw water
exceeds 150, suspended solids exceed 150 mg/L or the filtered water through the 10 micron filter
paper is of an unacceptable quality, a Filtr-Cleer filter may not be applicable. As a guide, the U.S.
Public Health Drinking Water standards states the turbidity should not exceed 1 NTU. The exact
number of gallons filtered between backwashes cannot be given because of many variables.

®

Introduction

Cullar® Filter

Gold Water Filter with Cullar Media will reduce chlorine taste and odor and other common bad
tastes and odors, and will also reduce most objectional organic colors. It will not remove hydrogen
sulfide. It is important to note that whenever the cause of an objectionable taste or odor has not been
established, Health Authorities should determine if water is safe to drink. If bacterial contamination is
present, a Cul-Cleer® system is indicated. Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after the system.

Cullneu® Filter

Gold Water Filter with Cullneu Media will neutralize slightly acid water (pH (5.2 > 6.8)) and thus
help to prevent unsightly brown or green stains due to corrosion of household plumbing. If the pH is
from 5 to 6, one part of Cullneu C media should be mixed with 5 parts of Cullneu media to provide
additional neutralizing capability. If the water to be treated has a pH less than 5, a high hardness, or
a high carbon dioxide level, Cullneu may not be applicable; a solution feeder should be used. Since
Cullneu adds hardness, it should be used prior to a softener.

In order to size and apply the equipment correctly, a complete analysis of the water supply should be
obtained. This can best be accomplished by contacting your local Culligan dealer, who will be able
to test the water supply right at the site, or arrange to have one or more water samples sent to the
Culligan laboratory for a more detailed analysis.

2

Familiarization Modes of Operation

Setting Time Of Day

1. Press Program until 'tod' is displayed.

2. Use arrow keys to adjust minutes.

3. Press Regen once then adjust hours.

4. Continue to press Program to exit menu & save.

Program

Regen

Information

Press Regen once to begin regeneration tonight.

Or hold for immediate regeneration.

Manual Regeneration

Pressing and holding the regen button for 3 seconds will initiate an immediate regeneration. The
beeper is to give one beep at the start of manual regeneration (when the motor starts to turn). In delay
mode, pressing and releasing the regen button will light the regen icon for regeneration to occur at the
set delay time. Pressing and releasing the regen button again will turn off the regen icon.

Power Loss

The AccuSoft® circuit board is equipped with a Hi-Cap Capacitor and EEPROM memory chip. The
capacitor is capable of maintaining the time, for at least one day, in the event of a power outage. The
EEPROM ensures that the individual programming parameters of your softener are not lost.

If the power outage lasts long
enough to drain the Hi-Cap
Capacitor, the control will flash
“12:00 PM” when power is
returned to the control. The
unit will continue to keep time
from the moment power is
restored, and will initiate a
full regeneration at the preset
regeneration time. The time
of day will need to be reset in
order to return the regeneration
to its preset time.

If you live in an area where
power outages occur with a
regular frequency, a battery
backup option is available for
ensuring that the time of day is
properly maintained. Contact
your Culligan Dealer for more
information.

Program

Key

Toggle

Down

Display

Regeneration
Key

Information
Key

Toggle Up

Display Back-lit LCD display.

Program Key Depress to enter and move through the programming steps.

Regeneration Key Press and hold the key for three (3) seconds to initiate an immediate

Information Key Each time depressed, the Information key will display statistical information

Toggle Down Key In the programming mode this key will move the user through the programming

Toggle Up Key In the programming mode this key will move the user through the programming

3

regeneration.
When pressed during programming the time of day, this key will allow the user

to toggle between the hours and minutes setting of timing program segments.

such a flow rate, time of day. Use with the Toggle Down key to display other
statistical information.

function in a descending mode. If depressed for greater than three seconds, the
rate at which the display scrolls through data will increase.

function in an ascending mode. If depressed for greater than five seconds, the
rate at which the display scrolls through the data will increase.

This key will also allow the user to manually step through the cycles of
regeneration.