And Welcome To Your New World Of Better Living With
Culligan Water.
The Culligan Gold Series™ Water Softeners with Soft-Minder® Meter and AquaSensor® sensing device are tested and certified by WQA against NSF/ANSI
Standard 44 for the effective reduction of hardness (calcium and magnesium),
barium and radium 226/228 as verified and substantiated by test data.
The Culligan Gold Series™ Water Softeners with Soft-Minder® Meter and AquaSensor® sensing device are tested and certified by WQA against NSF/ANSI
Standard 61 for material requirements.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall
be adhered to. Consult your licensed plumber for installation of this system. This
system and its installation must comply with state and local regulations. The use of
saddle valves is not permitted.
If this is your first experience having soft, conditioned water in your home, you’ll be amazed at the
marvelous difference it makes. We promise that you’ll never want to be without it again.
Congratulations, too, on selecting one of the “first family” of water conditioners in the prestigious
Culligan Gold Series. With Culligan’s many years of knowledge and experience in water treatment,
you can be confident that the model you selected has been designed and engineered to provide
years of service with a minimum of care and attention.
Some localities have corrosive water. A water softener cannot correct this problem and so its printed
warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect
corrosion, your Culligan Dealer has equipment to control the problem.
Sodium Information: Water softeners using sodium chloride for regeneration add sodium to the
water. Persons who are on sodium restricted diets should consider the added sodium as part of their
overall sodium intake.
Attention Culligan Customer:
The installation, service and maintenance of this equipment should be rendered by a qualified
and trained service technician. Your local independently operated Culligan dealer employs
trained service and maintenance personnel who are experienced in the installation, function and
repair of Culligan equipment. This publication is written specifically for these individuals and is
intended for their use.
We encourage Culligan users to learn about Culligan products, but we believe that product
knowledge is best obtained by consulting with your Culligan dealer. Untrained individuals who
use this manual assume the risk of any resulting property damage or personal injury.
2
Page 3
Performance Data Sheets are included in this manual for various Culligan Gold Series™ Softener
models. Refer to the Performance Data Sheet for your specific softener, as there are slight differences
between the models. The softener warranty is located on page 57 of this Owner’s Guide.
Culligan Gold Series™ Water Conditioners with
Aqua-Sensor® Device or Soft-Minder® Meter
9” Model 10” Model 12” Model 14” Model
Control Valve
Overall Conditioner Height
Media Tank Design
Media Tank Dimensions
(Dia x Ht)
Salt Storage Tank Dimensions
(Dia x Ht)
Exchange Media, Type and
Quantity
Underbedding, Type and Quantity
Exchange Capacity @ Salt
Dosage Per Recharge
Efficiency at rated salt dosage
Freeboard to Media
2
Freeboard to Underbedding
1, 6
3
Salt Storage Capacity
Rated Service Flow @ Pressure
Drop
Total Hardness, Maximum
Total Iron, Maximum
Hardness to Iron Ratio, Min.
Operating Pressure
Operating Pressure (Canada)
Operating Temperature
Electrical Requirements
Electrical Power Consumption,
Min/Max
Drain Flow, Maximum
4
Recharge Time, Average5
Recharge Water Consumption,
Average5
1 The efficiency rated dosage is only valid at the 4 lb. salt dosage for the 9” model, 6 lb. salt dosage for the 10” model, 7 lb.
salt dosage for 12” model and 12 lb. salt dosage for 14” model and is efficiency rated according to NSF/ANSI Standard 44.
2 Measured from top of media to top surface of tank threads (backwashed and drained).
3 Measured from top of underbedding to top of inlet fitting.
4 Backwash at 120 psi (830 kPa).
5 10 minute backwash, 4 lb. (1.8 kg) 9” model, 6 lb. (2.7 kg) 10” model, 7 lb. 12” model or 12 lb. 14” model salt dosage at
30 psi (204 kPa).
1” 5-cycle
Reinforced
Thermoplastic
1” 5-cycle
Reinforced
Thermoplastic
1” 5-cycle
Reinforced
Thermoplastic
1” 5-cycle
Reinforced
Thermoplastic
54 in 60 in 58 in 71 in
Quadra-Hull Quadra-Hull Quadra-Hull Quadra-Hull
9 x 48 in 10 x 54 in 12 x 52 in 14 x 65 in
16 x 43 in 18 x 43 in 18 x 43 in 24 x 42 in
Cullex® Media,
1.0 ft
3
Cullsan®
Underbedding,
12 lb
Cullex Media,
3
1.5 ft
Cullsan
Underbedding,
15 lb
Cullex Media,
3
2.0 ft
Cullsan
Underbedding,
16 lb
Cullex Media,
3
3.0 ft
Cullsan
Underbedding,
25 lb
19,086 gr @ 4.0 lb28,629 gr @ 6.0 lb 35,614 gr @ 8.0 lb53,540 gr @
Before you operate the Gold Series Water Softening System, read this manual to become familiar
with the device and its capabilities.
Watch for Special Paragraphs
Please read the special paragraphs in this manual. Examples are shown below.
Safe Practices
Throughout this manual there are paragraphs set off by special headings.
Note: Check and comply with your state and local codes. You must follow these guidelines.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall
be adhered to. Consult your licensed plumber for installation of this system.
This system and its installation must comply with state and local regulations.
The use of saddle valves is not permitted.
Note: Note is used to emphasize installation, operation or maintenance information which is
important, but does not present any hazard. Example:
Note: The nipple must extend no more than 1 inch above the cover plate.
Caution! Caution is used when failure to follow directions could result in damage to equipment or
property. Example:
Introduction
Caution! Disassembly while under water pressure can result in flooding.
Warning! Warning is used to indicate a hazard which could cause injury or death if ignored.
Example:
WARNING! Electrical shock hazard! Unplug the unit before removing the
cover or accessing any internal control parts.
Serial Numbers
The control valve serial number is located on the back of the timer case.
The media tank serial number is located on the top surface of the tank.
Note: DO NOT remove or destroy the serial number. It must be referenced on request for
warranty repair or replacement.
This publication is based on information available when approved for printing. Continuing design refinement
could cause changes that may not be included in this publication.
Products manufactured and marked by Culligan International Company (Culligan) and its affiliates are protected
by patents issued or pending in the United States and other countries. Culligan reserves the right to change the
specifications referred to in this literature at any time, without prior notice.
Culligan, Aqua-Sensor, Tripl-Hull, Flo-Pak and Soft-Minder are trademarks of Culligan International Company or
its affiliates.
5
Page 6
It’s All So Easy, So Economical, So Efficient, So Enjoyable!
Kind To Skin And Complexion
Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to cause
soreness, no soap curd to coat the skin. Shaving is easier, smoother - either with blade or electric
shaver.
Bathing And Showering
You’ll use far less soap with conditioned water. Use your soap very sparingly - not as you did
before soft water. Just a quick rinse removes all lather, leaving your skin pleasantly smooth and silky
- because now it’s free of sticky soap curd and film.
Saves Washing Costs. Helps Control Environmental Pollution
Soft water washes whiter and cleaner with less soap or detergent. Because the hardness impurities
are removed, your soap can concentrate solely on washing. People usually find that they can
reduce the amount of soap they use substantially. If you normally used a cup per wash load with
hard water, try using only 1/3 cup depending on the size of your wash load and the degree of soil.
Different amounts are required, but you can use less with softened water. An added bonus is the fact
that your washable fabrics will last longer.
Super Hair Conditioning
Soft water is great for scalp and hair care. No insoluble deposits are formed. Hair is shinier, softer,
more manageable. Reduce the amount of shampoo you have normally used.
Dishes Are A Delight
Washed by hand or in a dishwasher, glassware, dishes and silver wash cleaner, easier. Follow
your dishwasher manufacturer’s instructions. Soft water promotes sanitation because no greasy hard
water film can form to collect or harbor bacteria.
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Page 7
Easier Housekeeping, Gleaming Fixtures
You’ll be amazed at the marvelous difference. Just a swish of the cloth, and the bathtub or shower
and fixtures are clean and sparkling. Imagine, no scouring! No hard water scum to cause rings,
streaks, spots and stains. To keep their gleaming luster, simply wipe fixtures with a towel after
use. Formica, tile, walls, floors, woodwork surfaces clean easier, stay clean longer. You’ll save on
cleaning aids and save on time.
Soft water reduces the formation of rock-like hard water scale which encrusts water heaters, hot water
pipes, shower heads, and water-using appliances. This scale can cause premature maintenance and
failure.
Elimination of hard water also provides substantial energy savings because scale acts as an insulator,
wasting electricity or gas used to heat water.
Savings Galore
A water conditioner is frequently referred to as “the appliance that pays for itself”. You’ll find that
your savings on soaps, detergents, cleaning aids, and personal care products will help your family’s
household budget. And if you place a price on your time, you’ll be most happy with the time saved
by your new family servant.
Water For Lawns And Household Plants
If possible, lawn sprinkling faucets should be supplied with hard water primarily because it is
uneconomical to soften so much water.
Household plants are much more sensitive than lawns with respect to the kind of water which is
best. First, because they receive no rainfall and, second, there is little or no drainage of the soil.
Preferably they should be watered with rainwater or water which is low in mineral content such as
distilled or demineralized water. Softened water is not recommended for house plants because a
build-up of sodium in the soil may interfere with efficient absorption of water by the plant root system.
Additional information may be obtained from your independently operated Culligan dealer.
7
Page 8
How Your
Water
Conditioner
Works
Why Water Gets Hard And How It’s Softened
All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn
upward by the sun, forming clouds. Then, nearly pure and soft as it starts to fall, it begins to collect
impurities as it passes through smog and dust-laden atmosphere. And as it seeps through soil and
rocks it gathers hardness, rust, acid, unpleasant tastes and odors.
Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of
this, in earlier times people who wanted soft water collected rainwater from roofs in rain barrels and
cisterns before it picked up hardness from the earth.
Some localities have corrosive water. A softener cannot correct this problem and so its printed
warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect
corrosion, your Culligan Man has equipment to control the problem.
Iron is a common water problem. The chemical/physical nature of iron found in natural water
supplies is exhibited in four general types:
1.
Dissolved Iron - Also called ferrous or “clear water” iron. This type of iron can be removed
from the water by the same ion exchange principle that removes the hardness elements, calcium
and magnesium. Dissolved iron is soluble in water and is detected by taking a sample of the
water to be treated in a clear glass. The water in the glass is initially clear, but on standing
exposed to the air, it may gradually turn cloudy or colored as it oxidizes.
2. Particulate Iron - Also called ferric or colloidal iron. This type of iron is an undissolved
particle of iron. A softener will remove larger particles, but they may not be washed out in
regeneration effectively and will eventually foul the ion exchange resin. A filtering treatment will
be required to remove this type of iron.
3.
Organic Bound Iron - This type of iron is strongly attached to an organic compound in the
water. The ion exchange process alone cannot break this attachment and the softener will not
remove this type of iron.
4.
Bacterial Iron - This type of iron is protected inside a bacteria cell. Like the organic bound
iron, it is not removed by a water softener.
When using a softener to remove both hardness and dissolved iron it is important that it regenerates
more frequently than ordinarily would be calculated for hardness removal alone. Although many
factors and formulas have been used to determine this frequency, it is recommended that the softener
be regenerated when it has reached 50 - 75% of the calculated hardness alone capacity. This will
minimize the potential for bed fouling. (Iron removal claims have not been verified by the Water
Quality Association.)
If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to
keep the bed from coating with iron. Even when operating a softener on water with less than the
maximum of dissolved iron, regular cleanings should be performed. Clean every six months or more
often if iron appears in your conditioned water supply. Use resin bed cleaning compounds carefully
following the directions on the container.
Caution! Do not use where the water is microbiologically unsafe or with water of unknown
quality without adequate disinfection before or after the unit.
8
Page 9
The Culligan Process
Your Culligan water conditioner consists of
three basic components, (A) the Control Valve,
(B) the Mineral Tank, and (C) the Brine System.
A. The exclusive Culligan control valve
automatically performs a variety of
tasks that are necessary for the proper
operation of your water conditioner. These
tasks, commonly referred to as cycles
or operating positions, are Service, Regeneration, and Brine Refill.
1.
Service: While the control valve is
in the “Service cycle”, hard water is
directed down through the column of
Cullex® resin where hardness minerals
are removed from the water. The
softened water is then directed into
your household plumbing lines. The
ability of the Cullex resin to remove
hardness minerals needs to be
periodically replenished; this is referred to as . . .
2.
Regeneration: While the control valve is in the “Regeneration cycle”, water is first
directed up through the column of Cullex resin to flush accumulated sediment out of the resin
and down the drain. Then, the regenerant brine solution is slowly drawn from the bottom of
the salt storage tank of the Brine System and is directed down through the column of Cullex
resin, restoring the ability of the resin to remove hardness minerals from your water supply.
Once completed, the regeneration cycle is followed by . . .
3.
Brine Refill: While the control valve is in the “Brine Refill cycle”, a predetermined amount
of water is directed to the salt storage tank of the Brine System so that additional salt can
be dissolved to provide the brine solution that will be needed for the next regeneration
cycle.
B. The Mineral Tank contains the Cullex resin column, Cullsan® underbedding, and an outlet
manifold. The number of gallons of hard water that can be softened by the Cullex resin column
before it needs regeneration is called the “capacity” of the resin column, and depends upon the
amount of hardness minerals in each gallon of water (expressed as grains per gallon) and upon
the amount of regenerant brine solution (expressed as pounds of salt) passed through the resin
column during regeneration.
Your Culligan service person, taking into account the hardness of your water and the amount
of softened water your household may reasonably expect to use each day, has carefully
established how often the softener will regenerate and how much salt will be used for each
regeneration. This will ensure that all of your soft water needs will be fulfilled without using an
excessive amount of salt.
C. The Brine System consists of a salt storage container and hydraulic Dubl-Safe
™
valve. The salt
storage container holds the salt that is used to make the regenerant brine solution. The hydraulic
Dubl-Safe valve limits the amount of water that is returned to the salt storage tank during the
brine refill cycle.
Since a predetermined amount of salt is dissolved with each brine refill cycle, the salt must be
periodically replenished in order to maintain efficient operation. Your Culligan service person
will be able to tell you about how often salt must be added to the salt storage container.
9
Page 10
Modes of
Operation
Water Meter Mode
In water meter mode, the controller keeps track of the quantity of water that has flowed through the
resin bed. Based on the influent water hardness and the hardness capacity of the resin bed, a service
life expectancy in the quantity of softened water is calculated and programmed into the control.
When the set point is reached, regeneration is triggered. In delay regeneration mode, if the predict
mode is turned on, the average daily water usage will be compared to the remaining capacity
at the regeneration delay time to predict if another day’s water usage can occur before requiring
regeneration. If enough capacity is not present then the regeneration will occur at that time. If the
predict mode is not selected the regeneration will start at time of regeneration. In immediate mode
the regeneration starts when the capacity is exhausted. If time clock backup is set and the capacity
has not been exhausted but the days since last regen is greater than time clock backup, setting the
softener will immediately regenerate.
Aqua-Sensor® Mode
The Aqua-Sensor is a conductivity probe that senses when a hardness front passes through the resin
bed. It functions independently of the influent water hardness so therefore, is useful in conditions
when the influent water hardness varies throughout the year. It provides for the most efficient
mode of operation. In addition to sensing when a resin bed is exhausted, it can also be used to
determine when the brine solution is rinsed from the resin bed during the Brine Draw/Slow Rinse
cycle triggering the control to move to fast rinse. This patented feature provides water savings by
optimizing the amount of rinse water required to completely rinse out the resin bed.
10
Manual Regeneration
Pressing and holding the regen button for 5 seconds will initiate an immediate regeneration. The
beeper will give one beep at the start of manual regeneration (when the motor starts to turn). In delay
mode, pressing and releasing the regen button will light the regen icon for regeneration to occur at
the set delay time. Pressing and releasing the regen button again will turn off the regen icon.
Predict Mode
The Predict Mode is used with the flow meter to determine the optimum regeneration point. Before
the regeneration starts, the control will compare the remaining capacity value with the average daily
water use. If the average daily water usage is less than the reserve capacity, the controller will
wait 24 more hours before regeneration. If the reserve capacity is less than the average daily water
usage, the control will initiate regeneration. This works in delay mode only. At any time, if the total
capacity value is reached, the control will initiate an immediate regeneration.
Efficiency Mode
Water softeners historically use an optimum time range to control the Regeneration cycle steps, with
a minimum and maximum time required to perform each step dependent on the salt being used,
the hardness total and iron level. Culligan typically uses the maximum time range to insure effective
Regeneration. However, if the iron content of the water to be softened is zero, and the hardness level
is less than 20 gpg, Culligan has developed a new set of regeneration times geared to reducing salt
and water usage. These times are defined under a new operating mode coined “Efficiency Mode”.
Compared to the present time values used, these new regeneration times and salt dosages are
considerably less.
Page 11
Component Description
The water conditioner is shipped from the factory in a minimum of three cartons. Remove all
components from their cartons and inspect them before starting installation.
Control Valve Assembly - Includes the regeneration control valve and the Accusoft® Plus circuit
board. Small parts packages will contain additional installation hardware, and the conditioner
Owner’s Guide.
Media Tank - Includes Quadra-Hull™ media tank complete with Cullex® ion exchange resin,
underbedding and outlet manifold (12” and 14” tanks are shipped without media).
Salt Storage Tank Assembly - Includes salt storage container with support plate and Dubl-Safe™
brine refill valve and chamber.
Bypass Valve - Includes the molded bypass valve, the interconnecting couplings, and the assembly pins.
Tools and Materials
The following tools and supplies will be needed, depending on installation method.
Note: Check and comply with your state and local codes. You must follow these guidelines.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall
be adhered to. Consult your licensed plumber for installation of this system. This
system and its installation must comply with state and local regulations. The use
of saddle valves is not permitted.
Preparation
All Installations
• Safety glasses
• Phillips screwdrivers, small and medium tip.
• Gauge assembly (PN 00304450 or equivalent)
• Silicone lubricant (PN 00471507 or equivalent) - Do Not Use Petroleum-Based Lubricants
• A bucket, preferably light-colored
• Towels
Special Tools
• Torch, solder and flux for sweat copper connections
• Use only lead-free solder and flux for all sweat-solder connections, as required by state and
federal codes.
• Threading tools, pipe wrenches and thread sealer for threaded connections.
• Saw, solvent and cement for plastic pipe connections.
Materials
• Brine line, 3/8” (PN 01009819 or equivalent)
• Drain line, 1/2” (PN 00303082, gray, semi-flexible; or PN 00331946, black, semi-rigid; or
equivalent)
• Pipe and fittings suited to the type of installation
• Water softener salt (rock, solar or pellet salt formulated specifically for water softeners)
11
Page 12
Caution! Do not use where the water is microbiologically unsafe or with water of unknown
quality adequate disinfection before or after the unit.
Caution! The use of a pressure reducing valve may limit the flow of water in the household.
12
Note: Most codes require an anti-siphon device or air gap. Observe all local plumbing codes
and drain restrictions. The system and installation must comply with all state and local laws and
regulations.
Note: The softener works on 24 volt - 60 Hz electrical power only. Be sure to use the included
transformer. Be sure the electrical outlet and transformer are in an inside location to protect from
moisture. Properly ground to conform with all governing codes and ordinances.
Note: P.N. 01012956 and P.N. 01014897 plug-in transformer are rated for indoor
installations only. P.N. 01015972 plug-in transformer is rated for indoor/outdoor installations.
(Non-Aqua-Sensor)
Page 13
Note: Read this section entirely before starting the installation. Follow all applicable plumbing
and electrical codes.
With the exception of media containers, open the remaining containers, remove all the components,
and inspect them before starting installation.
Treated Water Out
Installation
Placement
Refer to figure 1 for system placement.
• Set the media tank on a solid, level surface
near water, drain and electrical facilities.
Drain Line
Heater
Air Gap
Hard Water In
Softener
Brine Tank
• Set the brine system on a flat, smooth, solid
surface as near the media tank as possible.
Figure 1
Tank Assembly
Caution! Do not lay the tank down unless a suitable lifting device is available. Personal
injury and damage to the unit can result if dropped.
Before the unit can be connected to the plumbing the manifold distributors must be assembled and
the underbedding and resin must be loaded into the tank for 12” and 14” tanks.
Position the Mineral Tank(s)
Determine the location for the mineral tanks(s) prior to loading, since they will be difficult to move
after the underbedding and gravel are loaded.
To
Hose
Bibs
Water
Meter
or
Pump
Loading the Tank (12” and 14” Tanks)
1. Position the tank so that the Culligan® logo is in the front.
2. Remove the inlet strainer.
3. Install the outlet manifold into the tank (Figure 2).
4. Cover the top of the manifold with a clean rag.
5. Using a large-mouth funnel, load the Culligan underbedding through
the top of the tank.
Caution! DO NOT allow the outlet manifold to move
when loading the media. The manifold must remain vertical
to ensure a good seal at the gasket. Rap the tank near the
bottom with a rubber mallet to level the sand.
Figure 2
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Page 14
6. Aqua-Sensor Installation (optional device)
A. Measure the sensor cable length as shown in Figure 2 and Table 1.
B. Loosen the small Aqua-Sensor Plug
C. Moisten the cable sheath and slide the cable grip up or down to the proper cable length.
D. Tighten the small Aqua-Sensor plug so that the fitting cannot slide along the cable.
E. Insert the probe and cable through the Aqua-Sensor port.
Note: There must be no kinks or bends in the cable.
7. Load the tank with the Cullex® ion exchange resin. Leveling is not required. Remove the funnel.
8. Install the inlet strainer making sure to thread the strainer in until it bottoms out on the thread.
Failure to install the strainer correctly can cause the control to leak.
Dimension “X” is the exposed length the Aqua-Sensor
cord (cord length from the Aqua-Sensor plug to the
circuit board connector). You can then verify the
Aqua-Sensor probe is inserted to the proper depth by
Small
Aqua-Sensor
Plug
confirming dimension “X” is at the corrected length.
See Figure 3 for a visual on mounting the control valve to the
tank.
• Assemble the o-rings, located in the parts pack, to the tank
adapter.
• The valve adapter o-ring sits on the first step on the
adapter. See Figure 13.
Note: Do not push the top o-ring down to the flange
surface on the adapter.
Note: The larger of the two o-rings in the parts
part goes between the adapter and the valve, do
not stretch the smaller o-ring onto the top of the tank
adapter.
• Lubricate only the top o-ring on the tank adapter, and the
outlet manifold o-ring with silicone lubricant.
Note: The adapter only needs to be tightened handtight to the tank flange.
• Screw the adapter into the tank until the adapter bottoms
out on the tank flange.
Valve - Adapter
O-Ring
Tank Adapter
Adapter -
Tank O-Ring
Tank Clamp
Figure 4
Figure 5
Tank
Clamp
Page 15
• Align the manifold with the center opening in the valve, and press the valve onto the adapter
firmly.
Note: Make sure to push the valve straight down onto the manifold. If the valve is cocked, it
may cause the o-ring to slip off the manifold.
• Assemble the tank clamp to the control, and tighten the clamp screw.
Note: The clamp and valve will be able to rotate on the tank until pressure is applied.
Flow Control Eductor Nozzle
Listed below is the recommended eductor nozzle to be used at various salt dosages.
Table 2 - Flow Restrictors
Unit Backwash Flow Nozzle Throat Brine Refill Flow
9” 2.0 gpm (#2 Brown) Blue* Light Brown* 0.45 gpm
10” 2.0 gpm (#2 Brown) Beige Light Brown 0.45 gpm
12” 3.5 gpm (#3 Green) Beige Light Brown 0.8 gpm
14” 5.5 gpm (Black) Green Blue 0.8 gpm
* Standard from factory
Refer to Figure 6 for a visual on changing the
eductor nozzle and the backwash flow control.
Eductor Nozzle Replacement
• Remove the three screws on the eductor cap
and remove the cap.
• Remove the eductor assembly.
• Remove the eductor screen from the assembly
• Remove the blue nozzle and replace it with the
beige nozzle. Make sure to put the o-ring on the
correct nozzle.
• Reverse the procedure to reassemble. To prevent
leaks, ensure that the gasket is in the proper
position.
Figure 6
Backwash Flow Control Replacement
• Remove the drain clip and pull the drain elbow straight off.
• Remove the backwash flow control located behind the elbow.
• Install the correct backwash flow control.
Note: The number on the flow control should face into the valve body.
• Reverse the procedure to reassemble.
Note: Dip switch #5 is to be in the “off” position for 9” and 10” Tanks (0.45 gpm refill
flow control). Dip switch 5 is to be in the “on” position for 12” and 14” tanks (0.80 gpm
brine refill flow control).
15
Page 16
Plumbing Connections
Shipped with each softener is a Culligan® bypass valve, which is used to connect the softener to the
plumbing system. The bypass allows the softener to be isolated from the water service line if service
is necessary while still providing water to the home. The bypass valve can be directly plumbed into
the system, or can be connected with the following optional sweat connection kits;
Caution! Close the inlet supply line and relieve system pressure before cutting into the
plumbing! Flooding could result if not done!
Caution! When making sweat connections, use care to keep heat away from the plastic
nuts used to connect the plumbing to the bypass. Damage to these components may result
otherwise.
Bypass Valve Installation
The bypass valve connects directly to the
control valve with a pair of couplings and two
assembly pins (Figure 15). Lubricate all o-rings
on the couplings with silicone lubricant.
On Soft-Minder® meter controls, the meter
replaces the coupling on the outlet side of the
control. The meter body fits in the same space
as the coupling between the control valve and
the bypass. Make sure that the arrow on the
flow meter is pointing in the direction of flow
(Figure 7).
Note: The bypass stem can only be removed from valve on the bypass side (red knob). The
bypass valve is designed so that it can be flipped over, with the bypass (red) knob on the left side
of the valve. This will need to be taken into consideration if the control is plumbed in close to a
wall which may prevent the stem from being easily removed.
Figure 7
16
The bypass valve has knobs that easily snap on and off of the stem. A screwdriver can be used to
depress the snap lever on the stem for knob removal. The knobs have alignment tabs that mate into
the notches in the bypass body to ensure that the stem is properly aligned in the bypass body. The
service knob (blue) has a locking feature, which must be depressed in order to shift the stem out of
the bypass position (Figure 16).
Note: If the ground from the electrical panel or breaker box to the water meter or underground
copper pipe is tied to the copper water lines and these lines are cut during installation of the
bypass valve, an approved grounding strap must be used between the two lines that have been
cut in order to maintain continuity. The length of the grounding strap will depend upon the number
of units being installed. In all cases where metal pipe was originally used and is later interrupted
by the bypass valve to maintain proper metallic pipe bonding, an approved ground clamp c/w
not less than #6 copper conductor must be used for continuity. Check your local electrical code for
the correct clamp and cable size.
Figure 8
Page 17
Drain Line Connection
Refer to Table 3 for drain line length and height limitations.
• Remove 1/2” pipe clamp from the small parts pack included with the control.
• Route a length of 1/2” drain line from the drain elbow to the drain.
• Fasten the drain line to the elbow with the clamp.
• Secure the drain line to prevent its movement during regeneration. When discharging into a
sink, or open floor drain, a loop in the end of the tube will keep it filled with water and will
reduce splashing at the beginning of each regeneration.
Note: Waste connections or drain outlets shall be designed and constructed to provide for
connection to the sanitary waste system through an air gap of 2 pipe diameters or 1 inch,
whichever is larger.
Note: Observe all plumbing codes. Most codes require an anti-siphon device or air gap
at the discharge point. The system and installation must comply with state and local laws and
regulations.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall
be adhered to. Consult your licensed plumber for installation of this system. This
system and its installation must comply with state and local regulations. The use of
saddle valves is not permitted.
Height of Discharge Above Floor Level Operating - Table 3
Operating
Pressure
30 psi (210 kPa) 60 ft. (18 m) 50 ft. (15 m) 30 ft. (9 m) 15 ft. (5 m) Not allowable Not allowable
40 psi (279 kPa) 100 ft. (30 m) 90 ft. (27 m) 70 ft. (21 m) 50 ft. (15 m) 30 ft. (9 m) 12 ft. (4 m)
50 psi (349 kPa) 145 ft. (41 m) 115 ft. (35 m) 80 ft. (24 m) 80 ft. (24 m) 60 ft. (18 m) 40 ft. (12 m)
60 psi (419 kPa) 100 ft. (30 m) 100 ft. (30 m) 85 ft. (26 m) 60 ft. (18 m)
80 psi (559 kPa) 140 ft. (43 m) 120 ft. (37 m)
100 psi (699 kPa) Normal installation should not require more than 100 ft. (30 m) of drain line 150 ft. (46 m)
0 ft. (0 m) 2 ft. (0.6 m) 4 ft. (1.2 m) 6 ft. (1.8 m) 8 ft. (2.4 m) 10 ft. (3 m)
Fill the Salt Storage Container
Fill the salt storage container with water until the level reaches about 1 inch above the
salt support plate. Pour salt into the container. Fill with salt to within a few inches of
the top.
Brine Valve “A” Dimension
The Culligan Gold Series™ unit contains a brine float which can serve as a backup refill
shutoff in the event of a failure, such as a power outage when in the refill position. The
float level should be set based on the salt dosage setting. Refer to Figure 9.
• Lift the brine valve from the brine chamber.
• Find the correct “A” dimension.
• Set the distance from the top of the filter screen to the base of the float accordingly.
The slight difference in height when the float is pulled up or down is negligible.
A Dimension
Figure 9
17
Page 18
Aqua-Sensor® Probe and Soft-Minder® Meter Connection
To connect the probe or meter leads refer to Figure 10 and proceed as follows:
• Remove the timer case from the back plate.
• Snap the circuit board holding plate off the back plate to provide access to the back of the
circuit board.
• Remove the plastic plug from the backplate.
• Slip the sensor probe lead or meter cable through the hole and toward the circuit board.
Note: The strain relief located on the back of the wire connection for the Aqua-Sensor®
probe may have to be removed in order to fit it through the backplate. Replace the strain
relief if you need to remove it for assembly.
• Connect the lead to the circuit board. The Aqua-Sensor probe terminal is labeled “Aqua-Sensor”
while the Soft-Minder meter terminal is labeled “Flow Meter”.
• Pull any excess cable wire back out of the enclosure, and route the wiring inside the enclosure to
avoid any interference with moving parts.
• Locate the strain relief bushing in the parts pack. Place it on the cable at the point of entry to the
rear of the timer plate and push it into the hole.
Note: The wire connectors must be connected to the circuit board properly. The wires must
exit the plug-in connector opposite of the raised white base of the circuit board connector.
Failure to properly connect any of the connectors will result in a malfunction of the circuit
board operation.
18
Dip Switches
Optional Battery
Power
MotorCam SwitchesAqua-Sensor
Figure 10
Soft-Minder Meter
Page 19
Connect the Brine Line
• Measure a length of brine line sufficient to
reach from the brine tank to the brine fitting,
with no sharp bends. For easier access to the
float it is recommended to add an extra four
feet (1.3 meters) of length to the brine line.
Cut both ends of the brine line squarely and
cleanly.
• Slip the white nut over one end of the tubing
and press the plastic insert into the end of the
tubing (Figure 11). Connect to the brine valve
and tighten nut.
• Remove white nut and plastic insert from the small parts pack.
• Slip the white nut over one end of the tubing and press the plastic insert into the end of the
tubing (Figure 11). Connect to the brine connection on the valve and tighten nut.
Figure 11
Electrical Connection
The power cord needs to be connected to the plug-in transformer. Figure 19 shows the cord
attachment to the transformer for non Aqua-Sensor models.
Note: Observe all state and local electrical codes.
The Aqua-Sensor probe (Figure 12) requires a 2.5 VAC power source. This source is provided via
two of the posts on the 24V/2.5V transformer. Two leads from the transformer must be wired to the
2.5 VAC terminal on the circuit board. The wire connector from the Aqua-Sensor probe is simply
plugged in the circuit board (Figure 13).
Caution! Failure to connect power to the correct terminals will damage the circuit board!
White
Red
Black
Blue or Green
2.5VAC
Aqua-Sensor
Power
Figure 12
24VAC
Power
Aqua-Sensor Wiring
Figure 13
19
Page 20
Programming
Program
Regen
Information
Setting Time Of Day
1. Press Information until 'tod' is displayed.
2. Use arrow keys to adjust minutes.
3. Press Regen once then adjust hours.
4. C ontinue to press Information to exit menu & save.
Press Regen once to begin regeneration tonight,
Or hold for immediate regeneration.
Power Loss
The AccuSoft® circuit board is equipped with a Hi-Cap Capacitor and EEPROM memory chip. The
capacitor is capable of maintaining the time, for at least one day, in the event of a power outage.
The EEPROM ensures that the individual programming parameters of your softener are not lost.
If the power outage lasts long enough to drain the Hi-Cap Capacitor, the control will flash “12:00
PM” when power is returned to the control. The unit will continue to keep time from the moment
power is restored, and will initiate a full regeneration at the preset regeneration time. The time of day
will need to be reset in order to return the regeneration to its preset time.
If you live in an area where power outages occur with a regular frequency, a battery backup option
is available for ensuring that the time of day is properly maintained. Contact your Culligan Dealer for
more information.
Display
Program Key
Regeneration Key
Information Key
20
Toggle Up
Toggle Down
Display Back lit LCD display.
Program Key Depress to enter and move through the programming steps.
Regeneration
Key
Press and hold the key for three (3) seconds to initiate an immediate
regeneration.
When pressed during programming the time of day, this key will allow the user
to toggle between the hours and minutes setting of timing program segments.
Information
Key
Each time depressed, the Information key will display statistical information
such a flow rate, time of day. Use with the Toggle Down key to display other
statistical information.
Toggle Down
Key
In the programming mode this key will move the user through the programming
function in a descending mode. If depressed for greater than three seconds, the
rate at which the display scrolls through data will increase.
Toggle Up
Key
In the programming mode this key will move the user through the programming
function in an ascending mode. If depressed for greater than three seconds, the
rate at which the display scrolls through the data will increase.
This key will also allow the user to manually step through the cycles of
regeneration.
Page 21
The Culligan® AccuSoft® Plus circuit board controls all the softener functions. These settings are
Hours Flashing
Minutes Flashing
Time Flashing
programmed at the time of installation. The following is a list of all the microprocessor functions in
the event that any of the settings need to be adjusted.
A further description of each programming setting and the corresponding display is outlined below.
For a display that has an icon that is displayed solid for the 2 second time period prior to bringing
up the settings, the settings menu can be reached prior to the two second time out by pressing the
“Up” or “Down” key.
• Beeper Setting - This setting is used to turn the beeper
on or off for each key press actuation. The display will
show “bEEP X” where X is either “Y” or “N”. The “Y”
or “N” will be toggled with the “Up” and “Down” keys.
Setting the Beep option to “N” will only disable the
beeper for key press actuation. The beeper will still be
active for error and alarm codes.
Pressing the “Program” key will save the setting and move to the next programming step.
• Time of Day - This setting is used to program the
current time of day. When in this step the display will first
show “tod” for two seconds.
After “tod” is displayed, “12:00 PM” will display (or the
current set time if already programmed) and the minutes
will flash. The minutes are adjusted with the “Up” or
“Down” key until the correct value is displayed.
Press the “Regen” key to flash the hours. Adjust with the “Up” or “Down” key until the correct
time is displayed.
Pressing the “Program” key will save setting and move to the next programming step. Pressing
“Regen” will move back to the minutes adjust.
• Time of Regeneration - This setting is used to
program the time at which a regeneration is to occur in
the delay mode, or in immediate mode with time clock
backup on. The display will first show “tor” for two
seconds.
After “tor” is shown the display will then show the
default of 2:00 AM (or the current programmed time of
regeneration if already set). The time can be adjusted in
30 minute increments by pressing the “Up” or “Down”
keys.
Pressing the “Program” key will save the setting and move
to the next programming step.
21
Page 22
• Regeneration Interval - This setting is used to set the
days between regeneration in time clock mode. It is also
active in meter or Aqua-Sensor® mode if the time clock
backup DIP switch # 10 is set to on. The display will
show “REGEN” icon and “dAYS” as well as the numbers
to change. Adjust the value with the “Up” or “Down”
keys.
Pressing the “Program” key will save the setting and move to the next programming step.
• Hardness Setting - This setting is used to set the
hardness (grains) of the influent water supply. For English
Units the display will first show “Hard” for two seconds
and then display the Hardness default (or the previously
programmed value). Adjust the value with the “Up” or
“Down” keys.
(These settings will not get saved to EEPROM until the ‘Program’ key is pressed while at the
‘View’ programming step)
• Iron Setting (flow meter only) - This setting is used
to set the iron level of the influent water supply. The
display will show “Iron” in the left most digits and the iron
default setting (or the previously programmed value) in the
far right digit. The display will only appear if a flow meter
is connected to the circuit board and the control is set to
Gold. If the iron level is set to “Y”, the Efficiency Mode is
inactive. Adjust the value with the “Up” or “Down” keys.
Pressing the “Program” key will temporarily store the setting and move to the next programming
step. (This setting will not get saved to EEPROM until the ‘Program’ key is pressed while at the
‘View’ programming step)
22
• Pressure Setting - This setting is used to set the influent
water pressure. The display will show “LowP” in the
left most digits and the pressure default setting in the far
right digit. If the pressure is less than 40 psi, chose “Y”.
By choosing “Y” the brine rinse time will be extended.
Adjust the value with the “Up” or “Down” keys.
Pressing the “Program” key will temporarily store the setting and move to the next programming step.
• Salt Type (flow meter only) - This setting is used to select the regeneration salt type
(softener mode only). This display will only appear if dips# 3 & 4 are set to Gold, Platinum, or
Other. The display will show “SALt” for 2 seconds. Then display the default ‘NACL’. Pushing
the “Up” or “Down” keys will change to ‘KCL’.
Pressing the “Program” key will temporarily store the setting and move to the next programming
step. (This setting will not get saved to EEPROM until the ‘program’ key is pressed while at the
‘View’ programming step)
Page 23
• Efficiency Mode (flow meter only) - Efficiency
9999 99
OOO8 7O
mode will only be active if the conditions as explained
earlier are met (Not available if DIP switch #6 or DIP
switch #9 are on). The “EFFICIENCY MODE” Icon will
be displayed with a default of “YES”. Toggle between
“YES” and “NO” with the “Up” or “Down” key.
Pressing the “Program” key will temporarily store the
setting and move to the next programming step. (This setting will not get saved to EEPROM until
the ‘program’ key is pressed while at the ‘View’ programming step).
• Gold Tank Sizes (Meter / AS / TC) -
used to determine what size tank the control is connected
to. It will only appear if DIP Switch 3 is set to Gold. The
display will first show “GOLD” with the tank size default
(or the previously programmed value). Adjust the tank
size with the “Up” or “Down” keys.
Pressing the “Program” key will temporarily store the setting and move to the next programming
step. (This setting will not get saved to EEPROM until the ‘Program’ key is pressed while at the
‘View’ programming step)
• View - This setting is used to allow the programmer
to view the calculated values for salt dosage, cycle
times, batch capacity, and total capacity. These values
may be changed at this time. The display will show
“VIEW N”. The “Y” or “N” will be toggled with the
“Up” and “Down” keys. The default for this item shall
always be “N” and does not get saved in EEPROM. The
programmer must always toggle to “Y” in order to view these items. Pressing the “Information “
key at this menu will re-calculate outputs based on saved inputs.
If “VIEW Y” is chosen, then pressing the “Program” key will display the value for salt dosage;
repeated presses of the program key will display cycle times, batch capacity, and total capacity.
Pressing the “Program” key after viewing “Batch” will exit the programming menu..
If “VIEW N” is chosen, then pressing the “Program” key will exit the programming menu. If
any values were changed from calculated values, then “SAVE” prompt appears. If “SAVE N”
is chosen, the calculated values go back in. The user must choose “SAVE Y” to save custom
values.
This setting is
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Page 24
• Salt Dosage - This setting is used to set the salt dosage. It will only be accessible to be set if
9999 99
KG 3.O
dips # 3 & 4 are set to Gold and ‘View’ was set to ‘Yes’. The display will first show “dOSAGE”
for two seconds and then display the default (or previously programmed value). The proper
units (lbs or kg) will appear according to dip # 7 setting (English/Metric). Adjust the salt dosage
with the “Up” or “Down” keys.
Note: This setting also appears during Aqua-Sensor® Programming.
Pressing the “Program” key will save the setting and move to the next programming step.
• Cycle 1 Time - This setting is used to program the cycle
1 time that is usually backwash. The time of the cycle is
kept in minutes. The display will show the “BACKWASH”
and “MINS” icons and the cycle time in the right most
digits. Adjust the value with the “Up” or “Down” keys.
Note: This setting also appears during Aqua-Sensor Programming.
Pressing the “Program” key will save the setting and move to the next programming step.
• Cycle 2 Time - This setting is used to set the time in
minutes for cycle 2. This cycle is brine draw / slow rinse
for softeners. The display will show the “BRINE RINSE”
and “MINS” icons and the cycle time in the right most
digits. Adjust the value with the “Up” or “Down” keys.
24
Note: This setting also appears during Aqua-Sensor Programming.
Pressing the “Program” key will save the setting and move to the next programming step.
• Cycle 3 Time - This cycle is the Fast Rinse/Refill for
softeners. The display will show the “Fast Rinse/Refill”
and “Mins” icons and the cycle time in the far right digits.
Note: This setting This setting CAN NOT be adjusted!
Pressing the “Program” key will move to the next programming step.
• Total Capacity Set Point (Max Capacity) - This
setting is used to program a value that corresponds to
the maximum capacity that can be expected from a unit
before it is completely exhausted. If the unit reaches this
set point an immediate regeneration will occur . This
setting will only appear if a flow meter is connected
to the circuit board. Adjust the value with the “Up” or
“Down” keys. The display will show the “REGEN” icon
and “MAXCAP” for two seconds and then display the
“REGEN” and “GALLONS” or “LITERS” (depending on
DIP switch # 7 setting) icons and the setting numbers to
adjust.
Pressing the “Program” key will save the setting and move to the next programming step.
Page 25
• Batch Set Point - This setting is used to set the trip point for regeneration when in flow meter
OOO8 7O
operation. It will only appear if a flow meter is connected. The programmed setting displays the
actual set point to trigger regeneration. The display will show the “REGEN” icon and “bAtch”
for two seconds and then display the “REGEN” and “GALLONS” or “LITERS” (depending on dip
# 7 setting) icons and the setting numbers to adjust. Adjust the value with the “Up” or “Down”
keys.
Pressing the “Program” key will save the setting and exit the programming menu.
• Save - This setting is used to save customized outputs.
Selecting “Y” saves customized settings; selecting “N”
recalculates outputs based on current inputs (This option
does not appear if outputs are unchanged.).
Pressing the “Program” key will move to the next
programming step.
25
Page 26
Statistic
AQUA
SENS OR
SOFT WATER
REMAINING
0 47
%
TODAY'S
WATER USAGE
1 87
GALLONS
AVG DAILY
WATER USAGE
02 13
GALLONS
00 5.6
FLOW RATE GPM
Functions
The statistical functions are reached by pressing the
“Information” key. Repetitive presses of the “Statistics” key
will cycle through the standard statistics mode until cycled
back to time of day display.
Once either of the Information menus is entered the
information shown for each display is outlined below.
• Aqua Sensor -
aqua sensor mode (no meter attached). The display will
alternate between ‘aqua’ and ‘sensor’ every second until
the ‘Information’ key is pressed or until the function times
out.
• Flow Rate -
is attached to the control. The display shall show the
current flow rate of the water passing through the control.
The display will show the “FLOW RATE” and “GPM”
icons and the current flow rate passing through the flow
meter for as long as the “-” key or “Information” key is
not pressed.
This display shall never time out, as opposed to the rest of standard statistics (10 minutes).
• Capacity Remaining (%)(standard statistics)
- This display will only show if the flow meter is attached
to the control. The display shows the percent capacity
remaining before regeneration will be triggered. The
display will show the “SOFTWATER”, “REMAINING”
and “%” icons. This display shall never time out, as
opposed to the rest of standard statistics (10 minutes).
• Today’s Water Usage - This display will only show if
the flow meter is attached to the control. The display will
show the accumulated flow of water for the current day.
The value is to start totalizing at 12:00 AM and reset to 0
at 11:59:59 PM. The display will show the “TODAY’S”,
“WATER USAGE” and “GALLONS” icons and the total
days flow.
This display will only show when in
This display will only show if the flow meter
26
• Average Daily Water Usage - This display will
only show if the flow meter is attached to the control.
The display will show a running 7-day average of daily
water usage. The display will show the “AVG DAILY”,
“WATER USAGE” and “GALLONS” icons and the
averaged flow value.
Page 27
Regeneration
There are several conditions that will cause the control to trip a regeneration. The “REGEN”
enunciator will light when the control has signaled for a regeneration. The “REGEN” enunciator will
flash while the control is in regeneration. The following are conditions that will call for regeneration:
1 When the Soft-Minder® meter has recorded the passage of a predetermined number of gallons.
2 When the Aqua-Sensor® Probe senses the hardness in the Cullex Media.
3 At the preset time, when the number of days without a regeneration is equal to the Timeclock
Backup setting.
4 At the preset time, when the “REGEN” button is depressed once. “REGEN” will light.
5 Immediately, when the “REGEN” button is depressed for three seconds. “REGEN” will light and
blink.
6 Immediately, if power to the unit has been off for more than 3 hours and time of day has been
restored.
Final Start-Up
27
Page 28
Recommended Meter Start-Up Procedure
• Close the main water supply valve.
• Set the Cul-Flo-Valv® to the bypass position.
• Ensure that all faucets at the installation site are closed.
• Direct the drain line discharge into a bucket where flow can be observed.
• Plug the transformer into a 120 Volt, 60 Hz, single-phase receptacle.
• Wait for the control to energize the motor and home itself.
• Set the timer to the correct time of day.
• Open the main supply valve.
• Initiate an immediate regeneration to move the control into the backwash position.
• Refer to the section on manual cycling for information on cycling the control through its positions.
• When in the backwash position, slowly shift the bypass to the soft water position until water
flows.
• Allow the tank to fill slowly until water flows from the drain line.
• When flow to drain is established, open the bypass fully. Watch the drain line discharge for
signs of resin. If signs of resin particles appear, reduce the flow. Increase the flow again when
resin no longer appears in the discharge.
• When the unit is filled with water, return the timer to the service position and proceed with
setting the microprocessor. Refer to the programming section.
• Sanitize the unit as you leave the installation site (See Sanitizing Procedure on page 33).
Note: Unplugging the Culligan Gold Series water softener will not affect any of the control
settings (The control must be plugged in for at least 10 minutes.). Once programmed in, the
settings will be stored indefinitely. In the event of a power failure the time-of-day setting will
be stored for 12 hours maximum. If longer time storage is necessary, a battery backup is
available.
28
Page 29
Recommended Aqua-Sensor® Start-Up Procedure
• Close the main water supply valve.
• Install the sensor probe into the tank but do not connect the sensor to the control at this time.
• Set the Cul-Flo-Valv® to the bypass position.
• Ensure that all faucets at the installation site are closed.
• Direct the drain line discharge into a bucket where flow can be observed.
• Plug the transformer into a 120 Volt, 60 Hz, single-phase receptacle.
• Wait for the control to energize the motor and home itself.
• Open the main supply valve.
• Initiate an immediate regeneration to move the control into the backwash position.
• Refer to the section on manual cycling for information on cycling the control through its positions.
• When in the backwash position, slowly shift the bypass to the soft water position until water
flows.
• Continue backwash until the drain effluent is clear – at least 10 minutes (use a white foam coffee
cup to occasionally collect a sample of backwash water; the stark white of the cup will show the
presence of color throw and resin fines).
• After the backwash water runs clear, step the control to the Fast Rinse/Refill position to fill the
brine tank and purge air from the brine line.
• Continue or repeat the backwash cycle if needed (while in the backwash step, you can pull the
plug on the control and allow it to run as long as needed).
• Unplug the control and connect the sensor to the circuit board.
• Reconnect the power; the control will home again.
• To check the condition of the sensor, press the Information key, followed by the up key (the
screen at right appears, HM alternating with the time remaining in the sensor lockout period
– should be 00); with a sensor connected the A enunciator should appear in the second digit
from the left.
• Press the Information key and program the control to the desired settings.
• Complete installation and cleanup.
• Sanitize the unit as you leave the installation (see sanitizing procedure on page 33).
• Initiate a regeneration or set to go at a preset time.
The thorough backwashing process should have cleared the fines and color-throw from the tank. The
probe should settle into the resin bed during the first couple of minutes of backwashing.
29
Page 30
Salt Supply,
Usage and
Service
Salt is the mineral used to “recharge” your water conditioner. A brine solution is automatically made
up in the bottom of the salt storage container, the Cullex® resin beads in the mineral tank are flushed
with the brine solution as a step in the recharging process.
Your Culligan Water Conditioner has been carefully designed to get the greatest amount of softening
capacity from the salt it uses. Here is some pertinent information about salt usage, types and service.
Salt Economizer
This control is set at the time of installation, and determines salt usage according to the water
hardness, number of persons in the household, and water usage.
What Kind of Salt is Best
All Culligan Water Conditioners are designed to use any water conditioner salt of good quality,
including “rock”, “pellet”, “solar”, or “evaporated” types.
All rock salt, regardless of source, contains insoluble material which collects at the bottom of the salt
storage tank and requires periodic clean-out.
If purified salt products are used, the salt storage compartment will require less frequent clean-out, but
you must check more frequently for “bridging”.
Regardless of what type of salt is used, we recommend Culligan Brand Salt as suggested by your
Culligan Dealer. He or she is the expert and can provide you with the best product for your Culligan
Water Conditioner.
Automatic Salt Delivery Service
Ask your Culligan Dealer for details about salt delivery service. You can have your salt supply
replenished on a regular basis. Whether you have automatic delivery service or pick up salt
from your Culligan Dealer, you will be getting quality salt packaged according to rigid Culligan
specifications. Using Culligan Brand Salt will help assure continued efficiency and trouble-free
operation of your water conditioner.
30
Sodium Information: “Water softeners using sodium chloride for regeneration add sodium to the
water. Persons who are on sodium restricted diets should consider the added sodium as part of their
overall sodium intake.”
Page 31
Following these simple precautions will help assure continued trouble-free service and keep your
Culligan Water Conditioner looking like new for years.
1. Do not place heavy objects on top of the salt storage tank or timer cover.
2. Use only mild soap and warm water when cleaning the exterior of the conditioner. Never use
harsh, abrasive cleaning compounds or those which contain acid, such as vinegar, bleach and
similar products.
3. Important: Protect your water conditioner and the entire drainline from
freezing temperatures. DANGER: If your unit should freeze, do not attempt to
disassemble it. Call your Culligan Dealer.
4. Important: Culligan water softeners are sold for use on potable water, only. If
at any time the water becomes contaminated, such as during a “boil water”
situation, the operation of the water softener should be discontinued until it is
verified that the water is again potable. To do this, push the red knob on the
back of the water softener against the barrel of the bypass valve. Then, call
your Culligan dealer to have your system sanitized before it is placed back into
service.
5. Should service, adjustment or trouble-shooting information be needed which is not covered in the
Use and Care Guide, call your Culligan Dealer.
Note: Following the manufacturer’s instructions regarding operation, maintenance and
replacement requirements, including replacement of filters if applicable, is essential for Culligan’s
products to perform as advertised.
If you have further questions, please call your local independently operated Culligan dealer. He or
she will be glad to be of assistance to you. For your nearest Culligan dealer, call (800) 285-5442.
The Culligan Gold Series household water softener has been designed to provide a good, consistent
service life. Routinely inspecting the system may help avoid potentially costly breakdowns related to
circumstances outside of the control of the dealer and/or user.
Component Suggested Inspection
Frequency
Entire System At Start-up, after infrequent
use (idle for one week
or more) or every 3 - 6
months.
Backwash
Flow
Controller
Brine eductor
nozzle and
throat
Softening
Media
(Cullex)
Every 12 months or every
time service is performed
on the system.
Every 12 months or every
time service is performed
on the system.
Every 2 -3 years Chlorinated water supplies can breakdown and
Reason for Maintenance
On private supplies, the appearance of off-tastes and
odors, particularly if musty or “rotten egg” (caused
by harmless sulfate-reducing bacteria) may indicate a
need for the system to be sanitized. See page 40.
Build up of sediment, iron and/or other foreign materials
(found in some water supplies but not necessarily all)
could negatively affect system performance. Monitor item
for normal or unexpected wear.
Build up of sediment, iron and/or other foreign materials
(found in some water supplies but not necessarily all)
could negatively affect system performance. Monitor item
for normal or unexpected wear.
destroy resin material. Resin material may also
perform poorly if subjected to other materials
(sediment, iron, alum, etc.) found in some water
supplies (but not necessarily all).
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Page 32
To Clean Out the Salt Storage Tank
A periodic clean-out of the Salt Storage Tank is necessary to keep your Culligan Water Conditioner
at peak operating efficiency. Do it at least every 2 years when the salt supply is low. Follow these
step-by-step procedures:
Tools needed:
• Scoop
• Clean, bucket-size container
• Phillips-head screwdriver
• Garden hose
• Household scrub brush or sponge
1. Remove the salt storage tank cover and the cap from the brine valve chamber.
2. Lift the brine valve out of the brine valve chamber and set aside in an upright position.
3. If you’d like to save any clean, dry salt remaining in the tank, remove it and place it in a clean
container.
4. Using the scoop, dig out and discard as much remaining salt, water and debris as possible.
5. Remove the brine valve chamber by removing the screws on either side of the salt tank.
6. Remove the salt plate at the bottom of the brine tank.
7. Lay the salt tank on its side and direct a brisk stream of water from your garden hose to its inside
to rinse out all residue.
8. Using a household scrub brush and a mild soapy solution, clean the salt plate. This will complete
the tank cleaning.
9. Stand salt tank upright. Replace the salt plate. Place brine valve chamber in position and affix
with screws.
10. Insert the brine valve into the chamber and replace brine valve chamber cap.
11. Fill the salt storage tank with 4 to 6 inches of water.
12. Fill the tank with salt to within a few inches of the top.
13. Replace salt storage tank cover.
32
Page 33
Sanitizing Procedure
A water softener in daily use on a potable water supply generally requires no special attention other
than keeping the salt tank filled. Occasionally, however, a unit may require sanitization under one of
the following conditions:
• At start-up time.
• After standing idle for a week or more.
• On private supplies, the appearance of off-tastes and odors, particularly if musty or “rotten egg”
(caused by harmless sulfate-reducing bacteria).
Note: If the water supply contains iron, regenerate the softener before sanitizing to remove
iron from the resin.
Caution! Hazard from toxic fumes! Chlorine bleach and common iron control
chemicals may generate toxic fumes when mixed.
• If the unit uses Culligan Sofner-gard® or other compounds containing sodium
hydrosulfite, sodium bisulfite, or any other reducing agent, disconnect the device
feeding the chemical(s) and manually regenerate the unit before sanitizing.
• Do not use this procedure if the softener salt contains iron control additives.
1. Remove the brine tank cover.
2. Pour directly into the brine chamber 1/3 to 1/2 cup of common household bleach (5.25%
sodium hypochlorite) for each cubic foot of resin in the tank.
3. Manually start recharge. Allow the unit to complete the recharge cycle automatically.
If tastes and odors return frequently, even after sanitization, a continuous chlorination system may be
needed. Send a water sample to a qualified laboratory for bacterial analysis.
33
Page 34
Things to
Check Before
Calling for
Service
If you unexpectedly experience hard water, make these simple checks before calling your Culligan
dealer. One of the following conditions may be the reason for your interruption of service.
Important
If any of the following conditions is found, the water conditioner should be manually recharged
according to instructions on page 28 after you have corrected the problem.
Power Supply
Check your power supply cord. Is it plugged fully into the electric outlet? Be certain that the outlet
is not controlled by a wall switch which has been turned off. Reset conditioner to proper time of day
and then plug in.
Blown Fuse
Check the house fuse or circuit breaker panel. Replace a blown-out fuse or reset an open circuit breaker.
Power Failure
Any interruption in your power supply or time changes - such as daylight savings - will disrupt your
conditioner’s recharge schedule by causing the timer to run off-schedule. Reset timer to proper time
of day.
Bypass Valves
Check to see if they are in the proper position. Cul-Flo-Valv® Bypass, if used, should be in the “Push
for Service” position. If hand valves are used, see that inlet and outlet valve are opened and that the
bypass valve is closed.
34
No Water
If you aren’t getting any water flow at all, make sure your water supply is working. Open a tap
ahead of the conditioner (outside tap) to see if you have any water pressure. If you have water
pressure, check the bypass valve. If it is in the Service position, put it into the bypass and call your
Culligan dealer for service.
Increased Usage
Guests, family additions, new water-using appliances, etc., all will result in more water usage and
will require more capacity from your conditioner. You can reprogram your recharging schedule by
following the directions on pages 22-26. Call your Culligan dealer for advice and save a service call.
Salt Supply
Check it. Refill if necessary and wait approximately 4 hours for salt to dissolve before initiating a
recharge cycle.
Salt Bridging
Salt bridging occurs when a space is formed between the salt and the water underneath, preventing
the salt from dissolving to make brine. No brine, no soft conditioned water!
High humidity and/or use of some brands of purified salt products may cause a salt bridge to form.
The best way to check and eliminate a salt bridging problem is to take a broom handle or similar
instrument and make a mark 34 inches from the end. Then carefully begin to probe down through
the salt with the instrument. Should an obstruction be found before the mark on your instrument
reaches the rim of the salt storage tank, a salt bridge is likely to have formed. Continue to probe and
break the salt bridge completely.
Page 35
The Accusoft Plus microprocessor is equipped with an advanced error detection system. During all
operating modes the softener’s electronics are performing self-diagnostics to ensure that the unit is
operating correctly. There may be times, however, when something may occur that could cause the
unit to improperly operate. In those instances the microprocessor will identify the exact problem and
alert the user with an error code. Shown below is a description of the error codes.
Error Codes
DisplayAlert Code
Description
ERR 1
ERR 2
ERR 3
ERR 4
CHECK
SALT
Motor Failure to StartIf the valve fails to reach
Motor Failure to StopIf the control detects
Incorrect Cycle
Position
Control type does not
match.
A/S mode; control
detected no brine
during brine rinse
cycle.
Mode of DetectionComments
Press and hold ‘Program’
the desired state within
70 seconds of driving the
motor. The control will
attempt to start the motor 3
times for 70 seconds each
time with a 60 second
off period between each
attempt.
changes in the Cam inputs
when the motor is not
supposed to be turning.
The control expects to be
in a different position than
that indicated by the Cam
switch closures.
-If dips# 3 & 4 are set for
‘Gold’ and 4-cycle valve
is detected. -If dips# 3
& 4 are set for ‘Gold’ or
‘Europe’ and 5-cycle valve
is detected.
A very distinct signal is
expected from the probe
during brine rinse; lack of
this signal means no brine
was detected.
key for 10 seconds.
Press and hold ‘Program’
key for 10 seconds.
Press and hold ‘Program’
key for 10 seconds.
Press and hold ‘Program’
key for 10 seconds.
Once this alert is triggered,
the A/S is no longer
a valid regen trigger.
The alert can only be
cleared after a successful
regeneration of the resin
bed.
Beeping only occurs between the hours of 8:00 am and 8:00 pm. Beeping can be silenced by
pressing any key.
To reset an error, press and hold for 10 seconds the ‘Program’ button. The unit will beep and check
to see if indeed the error has been fixed. If the error was not fixed, the board will re-display the
error code. If the error code does not reset please contact your local Culligan Dealer. For additional
troubleshooting or service needs, please contact your local Culligan Dealer.
35
Page 36
When and How to Bypass Your Water Conditioner
About 1-1/4”
Normally, all water except outside lines passes through the water conditioner. There are times when
the water conditioner should be bypassed, using the push-button Cul-Flo-Valv® Bypass, or a 3-way
bypass valve. You should bypass:
1. If lines to outside faucets do not bypass the water conditioner, and you do not want to waste soft
water on lawn sprinkling or other outside uses.
2. If you are going away on vacation and want to save salt by not having the unit recharge while
you’re away.
Bypass Valve
In the back of Culligan water conditioners is a push-button Cul-Flo-Valv® Bypass. To bypass unit,
simply turn the blue knob clockwise. To return to soft water service, reverse the procedure - turn the
blue knob counter-clockwise.
To BYPASS, turn the blue knob clockwise (see directional
arrow on end of knob) until the knob stops as shown.
DO NOT OVERTIGHTEN!
Bypassed – Figure 14a
A screwdriver shank
may be used in the slot
(arrow) as a lever for
extra turning force if
To return to SERVICE, turn the blue knob counter-clockwise (see directional arrow on end of knob)
until the knob stops as shown.
DO NOT OVERTIGHTEN!
Soft Water – Figure 14b
needed
36
Page 37
Culligan knows the more informed you are about your water treatment systems, the more confident you will be
about its performance. It’s because of this and more than seventy years of commitment to customer satisfaction that
Culligan is providing this Performance Data Sheet to its customers.
Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual
water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water
supply tested to determine your actual water treatment needs.
Manufacturer:Culligan International Company 9399 W. Higgins Rd., Suite 1100, Rosemont, IL 60018 USA
(847) 430-2800
Product: Culligan Gold Series™ 9” Water Softener with Soft-Minder® Meter
This system is certified for barium and radium 226/228 reduction based on hardness reduction. It is recommended
you test your water every 6 months to ensure the system is performing properly and that hardness, and therefore
barium and radium 226/228, are being reduced. Hardness test strips have been included. Additional strips are
available from your local Culligan dealer.
The Culligan Gold Series 9” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 44 for
the effective reduction of hardness (calcium and magnesium) and barium/radium as verified and substantiated by
test data.
The Culligan Gold Series 9” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 61 for
material requirements.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water
softeners shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt
(based on NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver
more salt than its listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test
represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency
achieved after the system has been installed. It is typically less than the efficiency due to individual application
factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product
information. To avoid contamination from improper handling and installation, your system should only be installed
and serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced
by this system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you
ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
Notice: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 4lb. salt dosage for 9” models.
Buyer Signature Date
Seller Signature Date
pHFlow Rate Pressure
Performance
Data Sheet
Culligan Gold Series™
9” Water Softener
with Soft-Minder®
Meter
37
Page 38
Performance
Data Sheet
Culligan Gold Series™
9” Water Softener
with Aqua-Sensor
Sensing Device
38
Culligan knows the more informed you are about your water treatment systems, the more confident you will be
about its performance. It’s because of this and more than seventy years of commitment to customer satisfaction that
Culligan is providing this Performance Data Sheet to its customers.
Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual
water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply
tested to determine your actual water treatment needs.
®
Manufacturer:Culligan International Company 9399 W. Higgins Rd., Suite 1100, Rosemont, IL 60018 USA
(847) 430-2800
Product: Culligan Gold Series™ 9” Water Softener with Aqua-Sensor® Sensing Device
This system is certified for barium and radium 226/228 reduction based on hardness reduction. It is recommended
you test your water every 6 months to ensure the system is performing properly and that hardness, and therefore
barium and radium 226/228, are being reduced. Hardness test strips have been included. Additional strips are
available from your local Culligan dealer.
The Culligan Gold Series 9” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 44 for
the effective reduction of hardness (calcium and magnesium) and barium/radium as verified and substantiated by
test data.
The Culligan Gold Series 9” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 61 for
material requirements.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water
softeners shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt
(based on NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver
more salt than its listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test
represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency
achieved after the system has been installed. It is typically less than the efficiency due to individual application
factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product
information. To avoid contamination from improper handling and installation, your system should only be installed
and serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced
by this system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you
ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
Notice: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 4lb. salt dosage for 9” models.
Buyer Signature Date
Seller Signature Date
pHFlow Rate Pressure
Page 39
Culligan knows the more informed you are about your water treatment systems, the more confident you will be
about its performance. It’s because of this and more than seventy years of commitment to customer satisfaction that
Culligan is providing this Performance Data Sheet to its customers.
Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual
water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply
tested to determine your actual water treatment needs.
Manufacturer:Culligan International Company 9399 W. Higgins Rd., Suite 1100, Rosemont, IL 60018 USA
(847) 430-2800
Product: Culligan Gold Series™ 10” Water Softener with Soft-Minder® Meter
This system is certified for barium and radium 226/228 reduction based on hardness reduction. It is recommended
you test your water every 6 months to ensure the system is performing properly and that hardness, and therefore
barium and radium 226/228, are being reduced. Hardness test strips have been included. Additional strips are
available from your local Culligan dealer.
The Culligan Gold Series 10” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 44
for the effective reduction of hardness (calcium and magnesium) and barium/radium as verified and substantiated
by test data.
The Culligan Gold Series 10” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 61
for material requirements.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water
softeners shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt
(based on NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver
more salt than its listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test
represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency
achieved after the system has been installed. It is typically less than the efficiency due to individual application
factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product
information. To avoid contamination from improper handling and installation, your system should only be installed
and serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced
by this system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you
ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
Notice: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 6lb. salt dosage for 10” models.
Buyer Signature Date
Seller Signature Date
pHFlow Rate Pressure
Performance
Data Sheet
Culligan Gold Series™
10” Water Softener
with Soft-Minder®
Meter
39
Page 40
Performance
Data Sheet
Culligan Gold Series™
10” Water Softener
with Aqua-Sensor
Sensing Device
40
Culligan knows the more informed you are about your water treatment systems, the more confident you will be
about its performance. It’s because of this and more than seventy years of commitment to customer satisfaction that
Culligan is providing this Performance Data Sheet to its customers.
Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual
water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water
supply tested to determine your actual water treatment needs.
®
Manufacturer:Culligan International Company 9399 W. Higgins Rd., Suite 1100, Rosemont, IL 60018 USA
(847) 430-2800
Product: Culligan Gold Series™ 10” Water Softener with Aqua-Sensor® Sensing Device
This system is certified for barium and radium 226/228 reduction based on hardness reduction. It is recommended
you test your water every 6 months to ensure the system is performing properly and that hardness, and therefore
barium and radium 226/228, are being reduced. Hardness test strips have been included. Additional strips are
available from your local Culligan dealer.
The Culligan Gold Series 10” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 44
for the effective reduction of hardness (calcium and magnesium) and barium/radium as verified and substantiated
by test data.
The Culligan Gold Series 10” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 61
for material requirements.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water
softeners shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt
(based on NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver
more salt than its listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test
represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency
achieved after the system has been installed. It is typically less than the efficiency due to individual application
factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product
information. To avoid contamination from improper handling and installation, your system should only be installed
and serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced
by this system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you
ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
Notice: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 6lb. salt dosage for 10” models.
Buyer Signature Date
Seller Signature Date
pHFlow Rate Pressure
Page 41
Culligan knows the more informed you are about your water treatment systems, the more confident you will be
about its performance. It’s because of this and more than seventy years of commitment to customer satisfaction that
Culligan is providing this Performance Data Sheet to its customers.
Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual
water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply
tested to determine your actual water treatment needs.
Manufacturer:Culligan International Company 9399 W. Higgins Rd., Suite 1100, Rosemont, IL 60018 USA
(847) 430-2800
Product: Culligan Gold Series™ 12” Water Softener with Soft-Minder® Meter
This system is certified for barium and radium 226/228 reduction based on hardness reduction. It is recommended
you test your water every 6 months to ensure the system is performing properly and that hardness, and therefore
barium and radium 226/228, are being reduced. Hardness test strips have been included. Additional strips are
available from your local Culligan dealer.
The Culligan Gold Series 12” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 44
for the effective reduction of hardness (calcium and magnesium) and barium/radium as verified and substantiated
by test data.
The Culligan Gold Series 12” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 61
for material requirements.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water
softeners shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt
(based on NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver
more salt than its listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test
represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency
achieved after the system has been installed. It is typically less than the efficiency due to individual application
factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product
information. To avoid contamination from improper handling and installation, your system should only be installed
and serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced
by this system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you
ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
Notice: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 7lb. salt dosage for 12” models.
Buyer Signature Date
Seller Signature Date
pHFlow Rate Pressure
Performance
Data Sheet
Culligan Gold Series™
12” Water Softener
with Soft-Minder®
Meter
41
Page 42
Performance
Data Sheet
Culligan Gold Series™
12” Water Softener
with Aqua-Sensor
Sensing Device
42
Culligan knows the more informed you are about your water treatment systems, the more confident you will be
about its performance. It’s because of this and more than seventy years of commitment to customer satisfaction that
Culligan is providing this Performance Data Sheet to its customers.
Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual
water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water
supply tested to determine your actual water treatment needs.
®
Manufacturer:Culligan International Company 9399 W. Higgins Rd., Suite 1100, Rosemont, IL 60018 USA
(847) 430-2800
Product: Culligan Gold Series™ 12” Water Softener with Aqua-Sensor® Sensing Device
This system is certified for barium and radium 226/228 reduction based on hardness reduction. It is recommended
you test your water every 6 months to ensure the system is performing properly and that hardness, and therefore
barium and radium 226/228, are being reduced. Hardness test strips have been included. Additional strips are
available from your local Culligan dealer.
The Culligan Gold Series 12” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 44
for the effective reduction of hardness (calcium and magnesium) and barium/radium as verified and substantiated
by test data.
The Culligan Gold Series 12” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 61
for material requirements.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water
softeners shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt
(based on NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver
more salt than its listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test
represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency
achieved after the system has been installed. It is typically less than the efficiency due to individual application
factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product
information. To avoid contamination from improper handling and installation, your system should only be installed
and serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced
by this system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you
ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
Notice: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 7lb. salt dosage for 12” models.
Buyer Signature Date
Seller Signature Date
pHFlow Rate Pressure
Page 43
Culligan knows the more informed you are about your water treatment systems, the more confident you will be
about its performance. It’s because of this and more than seventy years of commitment to customer satisfaction that
Culligan is providing this Performance Data Sheet to its customers.
Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual
water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply
tested to determine your actual water treatment needs.
Manufacturer:Culligan International Company 9399 W. Higgins Rd., Suite 1100, Rosemont, IL 60018 USA
(847) 430-2800
Product: Culligan Gold Series™ 14” Water Softener with Soft-Minder® Meter
This system is certified for barium and radium 226/228 reduction based on hardness reduction. It is recommended
you test your water every 6 months to ensure the system is performing properly and that hardness, and therefore
barium and radium 226/228, are being reduced. Hardness test strips have been included. Additional strips are
available from your local Culligan dealer.
The Culligan Gold Series 14” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 44
for the effective reduction of hardness (calcium and magnesium) and barium/radium as verified and substantiated
by test data.
The Culligan Gold Series 14” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 61
for material requirements.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water
softeners shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt
(based on NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver
more salt than its listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test
represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency
achieved after the system has been installed. It is typically less than the efficiency due to individual application
factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product
information. To avoid contamination from improper handling and installation, your system should only be installed
and serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced
by this system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you
ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
Notice: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 12lb. salt dosage for 14” models.
Buyer Signature Date
Seller Signature Date
pHFlow Rate Pressure
Performance
Data Sheet
Culligan Gold Series™
14” Water Softener
with Soft-Minder®
Meter
43
Page 44
Performance
Data Sheet
Culligan Gold Series™
14” Water Softener
with Aqua-Sensor
Sensing Device
44
Culligan knows the more informed you are about your water treatment systems, the more confident you will be
about its performance. It’s because of this and more than seventy years of commitment to customer satisfaction that
Culligan is providing this Performance Data Sheet to its customers.
Important Notice: Read this Performance Data Sheet and compare the capabilities of this unit with your actual
water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply
tested to determine your actual water treatment needs.
®
Manufacturer:Culligan International Company 9399 W. Higgins Rd., Suite 1100, Rosemont, IL 60018 USA
(847) 430-2800
Product: Culligan Gold Series™ 14” Water Softener with Aqua-Sensor® Sensing Device
This system is certified for barium and radium 226/228 reduction based on hardness reduction. It is recommended
you test your water every 6 months to ensure the system is performing properly and that hardness, and therefore
barium and radium 226/228, are being reduced. Hardness test strips have been included. Additional strips are
available from your local Culligan dealer.
The Culligan Gold Series 14” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 44
for the effective reduction of hardness (calcium and magnesium) and barium/radium as verified and substantiated
by test data.
The Culligan Gold Series 14” Water Softeners are tested and certified by WQA against NSF/ANSI Standard 61
for material requirements.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water
softeners shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt
(based on NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver
more salt than its listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test
represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency
achieved after the system has been installed. It is typically less than the efficiency due to individual application
factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product
information. To avoid contamination from improper handling and installation, your system should only be installed
and serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced
by this system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you
ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
Notice: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 12lb. salt dosage for 14” models.
Buyer Signature Date
Seller Signature Date
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
NoneBarium
Radium 226/228
None
Microbiological Contaminants and Turbidity
Inorganic/Radiological Contaminants
Organic Contaminants
Do not use with water that is microbiologically unsafe or of unknown quality, without adequate disinfection before or
after the system.
N/ARated Service Capacity:9.0 gpm
Rated Service Flow:
Conditions of Certification:
California
Certifications
45
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State of California
Department of Health Services
Water Treatment Device
Certificate Number
Date Issued: July 21, 2004
Trademark/Model Designation
Replacement Elements
157404-
Gold 10" Aqua SensorNone
Gold 10" Soft MinderNone
Manufacturer: Culligan International
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
NoneBarium
Radium 226/228
None
Microbiological Contaminants and Turbidity
Inorganic/Radiological Contaminants
Organic Contaminants
Do not use with water that is microbiologically unsafe or of unknown quality, without adequate disinfection before or
after the system.
N/ARated Service Capacity:9.6 gpm
Rated Service Flow:
Conditions of Certification:
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Sensor
Meter
Brown
Red
Yellow
Battery
Switch Assembly
Power 24V
OPT 2.5V
(Sensor)
Motor
Motor and power wires are not polarity ensitive.
Rear View Circuit Board
Schematic
Wiring
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Parts List
49
Page 50
Parts List
Control
70
69
71
50
‡ Recommended Spare Parts
* Not Illustrated
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33P1-0130-43Retaining E-Ring (10/Kit)
3401-0130-31Cam
3500-4452-46Roll Pin
3601-0141-79Drive Motor & Bracket Assembly 24V/60Hz
It is advisable to have the salesperson or installer fill in the information below for your future
reference. If this has not been done, please ask for it, as it is necessary if you contact your dealer.
Identification
Model Name _______________________________ Catalog No. _____________________________
Control Model No. _________________________ Control Serial No. ________________________
Date of Installation _________________________ Tank Serial No. __________________________
Settings
Salt Setting _____________ lbs.
Time of Recharge: __________ a.m. __________ p.m.
Upon Demand
o (Aqua-Sensor® Models)
Records and
Data
Gallons to signal _____________ gallons (Soft-Minder® Models)
Total Capacity ______________ gallons (Soft-Minder® Models)
Number of people in household ___________________________________________________________
Tank Size _____________ inches
Water Analysis
Total Hardness __________ (gpg) Total Iron __________ (ppm) pH (acidity) _______________
Other _________________________________________________________________________________
Culligan Gold Series™ Automatic Water Conditioners
You have just purchased one of the finest water conditioners made. As an expression of our
confidence in Culligan International Company products, your water conditioner is warranted to
the original end-user, when installed in accordance with Culligan specifications, against defects in
material and workmanship from the date of original installation, as follows:
For a period of ONE YEAR The entire conditioner
For a period of FIVE YEARS Soft-Minder® meter, or Aqua-Sensor® probe if so equipped.
For a period of TEN YEARS The AccuSoft® Plus circuit board, The control valve body,
excluding internal parts.
The salt storage container, brine valve and all its component parts
For the LIFETIME of the The Quadra-Hull™ conditioner tank
original consumer purchaser and the Cullex® resin
If a part described above is found defective within the specified period, you should notify your
independently operated Culligan dealer and arrange a time during normal business hours for the
dealer to inspect the water conditioner on your premises. Any part found defective within the terms of
this warranty will be repaired or replaced by the dealer. You pay only freight from our factory and
local dealer charges.
We are not responsible for damage caused by accident, fire, flood, freezing, Act of God, misuse,
misapplication, neglect, oxidizing agents (such as chlorine, ozone, chloramines and other related
components), alteration, installation or operation contrary to our printed instructions, or by the use of
accessories or components which do not meet Culligan specifications, is not covered by this warranty.
Refer to the specifications section in the Installation and Operating manual for application parameters.
Our product performance specifications are furnished with each water conditioning unit. TO THE
EXTENT PERMITTED BY LAW, CULLIGAN DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR
PURPOSE; TO THE EXTENT REQUIRED BY LAW, ANY SUCH IMPLIED WARRANTIES ARE LIMITED IN
DURATION TO THE ONE-YEAR PERIOD SPECIFIED ABOVE FOR THE ENTIRE CONDITIONER. As a
manufacturer, we do not know the characteristics of your water supply or the purpose for which you are
purchasing a water conditioner. The quality of water supplies may vary seasonally or over a period of
time, and your water usage rate may vary as well. Water characteristics can also differ considerably
if your water conditioner is moved to a new location. For these reasons, we assume no liability for the
determination of the proper equipment necessary to meet your requirements, and we do not authorize
others to assume such obligations for us. Further, we assume no liability and extend no warranties,
express or implied, for the use of this product with a non-potable water source. OUR OBLIGATIONS
UNDER THIS WARRANTY ARE LIMITED TO THE REPAIR OR REPLACEMENT OF THE FAILED PARTS
OF THE WATER CONDITIONER, AND WE ASSUME NO LIABILITY WHATSOEVER FOR DIRECT,
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, GENERAL, OR OTHER DAMAGES.
Some states do not allow the exclusion of implied warranties or limitations on how long an implied
warranty lasts, so the above limitation may not apply to you. Similarly, some states do not allow the
exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Consult your telephone directory for your local independently operated Culligan
dealer, or write Culligan International Company for warranty and service information.
58
Culligan International Company
9399 W. Higgins Road, Suite 1100
Rosemont, Illinois 60018
www.culligan.com
Page 59
You Get Your Water Expert, The Culligan Man
We’re here to provide you with fast, dependable service, making sure any problems you have are
taken care of. The Culligan Man has been around for over seventy years, delivery dependable
service all along. That’s why people say “Hey, Culligan Man!®” Because we’re the water experts.
And that’s who you want taking care of your water.
The Culligan Promise
At Culligan, we understand that a water quality improvement system is an investment in your
family’s well-being. That’s why our 1,350 independently operated dealers worldwide don’t just sell
products; they sell water quality you can count on. We stand behind our products with written limited
warranties and our unequaled Culligan service. No matter where you live, you can depend on
Culligan expertise to work for you — today and tomorrow.