Cuisinart MSC-400 Quick Reference Guide
TROUBLESHOOTING CHART
Subject Question Answer/Solution
Make sure your unit is plugged into a functional outlet.
Contact Customer Service at 1-800-726-0190.
Cooker will enter sleep mode after 5 minutes of no use and unit
will appear off. Press any button except Start/Stop to “wake
up” the unit.
If you did not press START after setting your unit, the cooker
will enter sleep mode. Press any button except Start/Stop to
“wake up” the unit.
The unit may have overheated. Let it cool and try again. If it
does not turn on, contact
If pot has boiled dry during steaming, the unit will shut off as a
safety precaution. Add water to the pot and restart.
If changing functions when the unit is already cooking, do not
hit the START/STOP button again. Doing so will turn the unit
off. Just press your new function and select settings; the unit
will switch automatically.
The heater will turn off automatically after time has elapsed.
If you do not set a cooking time, the unit will shut off after the
maximum allowable cooking time for the selected function.
Yes. Setting the timer for Brown/Sauté is easy. Simply use the
Time Directionals as you would for any other function.
Yes. Simply use the cooking function, Time and Temperature
Directionals. The unit is already on, so no need to hit the
START/STOP button again. Doing so will turn the unit off.
Simply press the new function and/or desired settings; the
unit will switch automatically and adjust accordingly.
Browning meat before slow cooking is an optional step that
adds avor and color. You can omit it if time is short.
Exception: ground meats should be browned.
Place rack in the “up” position for steaming (see page 5).
The cooking pot was designed specifically for use in this multicooker. We do not suggest using it on the stove or in the oven.
Recipe ingredient amounts may vary if using multiple functions.
See page 8 for details.
All removable parts are dishwasher safe.
Do not immerse or put the base of the unit in the dishwasher.
Clean the base and control panel with a clean damp cloth.
Though the pot has a nonstick coating, food residue can burn
onto it, making it difcult to remove.
If food has burned on, fill pot with warm soapy water and allow
to soak before cleaning. If scouring is necessary, use a nonabrasive cleanser or liquid detergent with a nylon pad or brush.
Customer Service at 1-800-726-0190.
Power
Programming
Cooking
Cleaning
Why won’t my unit turn on?
Why is my unit turning itself off?
Can I set a timer for the Brown/
Sauté function?
Can I change my cooking
function, time or temperature
when the unit is already
cooking?
When should I brown my meat
before slow cooking?
Which position should the rack
be in for steaming?
Can I use the cooking pot on
the stove/in the oven?
Why isn’t enough liquid in my
slow cooked dish?
Can I put my unit in the
dishwasher?
The pot is nonstick – why is
food sticking?
Food residue is sticking to the
cooking pot surface. How do I
clean it without damaging it?
Error Code
What does “Err” Mean?
The unit has overheated. Let it cool down and try again. If
problem persists
, contact Customer Service at 1-800-726-0190.
QUICK REFERENCE GUIDE
Cook Central® Multicooker
GETTING TO KNOW YOUR CONTROL PANEL
Cooking Time
Press Time Directionals (+/–)
to set timer for Slow Cook and
Steam functions (setting time is
optional for Brown/Sauté). Press
and hold to scroll quickly; press
and release to advance more
slowly.
Cooking Temperature
Each program has a pre-set
temperature which can be
adjusted by using Temperature
Directionals (+/–) (Steam
temperature cannot be changed).
Press and hold to scroll quickly;
press and release to advance
more slowly.
Cooking Function
Pressing SLOW COOK,
BROWN/SAUTÉ, or STEAM
lets you select cooking mode.
LCD indicator will light.
PG-28774
Start/Stop Cooking
Use START/STOP button to start
and stop heat-up process.
NOTE: When combination cooking
(such as browning before slow
cooking), there is no need to
press the START/STOP button
again when switching to the new
function. The unit is already on.
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