CTI Products TurboVUi Pocket and PTT Mobile Apps User Manual

TurboVUi Pocket™ for Android™ and iPhone™/iPad™ Quick-Start Guide
For IP TurboVUi IP Gateways with Version 6 Software Document # S2-61620-605

INTRODUCTION

The TurboVUi Pocket mobile app presents a virtual radio on Android and iOS™ (iPhone™ and iPad™) mobile devices. Group or private calls are as easy as making a selection from the subscriber list, and then clicking the Push-to-Talk button. Capabilities include the following:
Push-to-Talk and Listen for Group or Private calls Text Messaging GPS Mapping of subscriber locations (if radios are GPS enabled) Full access to XPR4550 Control Station Radio menu List of Radio Subscribers and TurboVUi PC Users

SYSTEM CONSIDERATIONS

System Architecture

A mobile device running the TurboVUi Pocket mobile app can connect to a TurboVUi IP Gateway using either the 3G/4G cellular network or a Wi-Fi connection, as indicated in the following architectural diagram.

Limitations

A Smartphone running the TurboVUi Pocket app should not be considered a full-time replacement for a 2Way radio for the following reasons:
1. Battery life for a Smartphone when running an application such as Pocket cannot be expected to be as long-lasting as a 2Way
radio. The battery of a Smartphone may not last an entire 8-hour shift, as a 2Way radio is designed to do.
2. The audio for an incoming call may not be heard if the Smartphone is in a pocket or purse, unless a Bluetooth earpiece is used.
3. For iOS devices, an app running in the background will terminate after 15 minutes of non-use.
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TurboVUi Pocket™ for Android™ and iPhone™/iPad™ Quick-Start Guide

Device Compatibility

Android Phone and Tablet

The Android device must have an Operating System that is at least Version 1.5. In addition, the Android device must support default audio format of 11025 samples a second, 16 bit samples, monophonic.

iPhone and iPad

An iPhone or iPad must have an Operating System that is at least Version 4.0.

TurboVUi IP Gateway

The TurboVUi Pocket mobile app requires TurboVUi IP Gateway Version 5.0.10 or higher.

Port Forwarding

If the 3G/4G cellular network or an external Wi-Fi network will be used to connect an Android or iPhone/iPad mobile device to a TurboVUi IP Gateway, then a port forwarding rule must be configured within the firewall connecting the TurboVUi IP Gateway modules to the ISP (Internet Service Provider). The TurboVUi IP Gateway accepts incoming messages on TCP Port # 48222.
The default port for the TurboVUi Pocket mobile app is also TPC part # 48222, but another port number may be specified. See Step 2 of “Connect to a TurboVUi IP Gateway" below.
If multiple TurboVUi IP Gateways are installed, a port forwarding rule must be configured for each TurboVUi IP Gateway, using distinct TCP ports.
See www.portforwarding.com for detailed instructions for the specific firewall or router in use at your site.

Licensing

User Connections installed on the License File in a TurboVUi IP Gateway can be used for connections to an Android or iPhone/iPad mobile device running the TurboVUi Pocket mobile app, as well as PCs or laptops running the TurboVUi Solo client. One User Connection is needed for each simultaneous device connected to the IP Gateway for as long as the application is running.

DOWNLOAD THE TURBOVUI POCKET APP

Download the free TurboVUi Pocket app from the Android Market (or Play Store) or the Apple™ App Store, depending on which device is being used. Search for “turbovui” to locate the application. For iOS devices, be certain to search for “iPhone Apps” (not
“iPad Apps”). Follow the prompts to install the application on the mobile device.

CONNECT TO A TURBOVUI IP GATEWAY

When the TurboVUi Pocket mobile app is first run, it may be configured with the IP address of CTI’s demo TurboVUi IP Gateway located in Cincinnati Ohio.
To connect to a specific TurboVUi IP Gateway, change the target IP address using the following steps.
1. For an Android device, touch the Menu button (usually indicated by three horizontal lines), and then
touch TurboVUi Settings. For an iPhone or iPad, touch the App Settings icon at the bottom of the screen. A screen similar to the one at right will be displayed.
2. Enter the IP Address of the TurboVUi IP Gateway, along with the appropriate Username and Password,
and then touch the Connect button. For CTI’s demo IP Gateway in Cincinnati, use the following:
Server IP: 198.144.49.99 Username: demo Password: demo
To connect to another TurboVUi IP Gateway, use the IP address, Username, and Password obtained from your IT administrator. If certain parameters are blocked by the on-screen keyboard, scroll the page up or down by dragging your finger on the screen.
When connecting using Wi-Fi:
To adjust the Wi-Fi settings for an Android device, touch the WiFi Settings button to display the Wi-Fi setup screen. To adjust the Wi-Fi settings for an iPhone or iPad, press the Home button on the device and then use the Settings icon
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