CTI Products MCN Server 8000 User Manual
MCN Server 8000 ™
Remote Comparator Display Software
for
Motorola Solutions IP Comparators
GCM 8000 Digital Comparator
&
MLC 8000 Analog Comparator
DDN1290
S2-61600-110
68-12286-110
CTI Products, Inc.
1211 W. Sharon Rd.
Cincinnati, OH 45240
(513) 595-5900.
Information contained in this document is subject to change without notice and does not represent a
commitment on the part of CTI Products, Inc.
No part of this manual may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording, for any purpose without the written permission of
CTI Products, Inc.
Copyright 2004-2012 CTI Products, Inc. All rights reserved.
MCN, MCN Server 8000, MCNRCD, HIB-IP, HIB-IP 8000, CIB, AIB, TIB are trademarks of CTI
Products, Inc.
ASTRO, MOTOROLA, and MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC.
SNV-12 and JPS are trademarks or registered trademarks of Raytheon Company and are used for
reference.
Windows, Wind ows XP, Windows Vista, Windows 7, Windows Server 200x, Excel and Microsoft are
trademarks or registered trademarks of Microsoft Corporation and are used for reference.
Other trademarks referenced are properties of their respective owners.
2 68-12286-110
LICENSED SOFTWARE NOTICE
The software described in this manual is subject to the:
MCN™ Server 8000 & Client Software License Agreement.
A copy of the above referenced License Agreement is i ncluded on the distribution media for this
software.
LIMITATION OF LIABILITY
IN NO EVENT WILL CTI OR ITS SUPPLIERS BE LIABLE FOR LOSS OF OR CORRUPTION TO
DATA, LOST PROFITS OR LOSS OF CONTRACTS, COST OF PROCUREMENT OF
SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL
OR INDIRECT DAMAGES ARISING FROM THE SUPPLY OR USE OF THE LICENSED
SOFTWARE, HOWEVER CAUSED AND ON ANY THEORY OF LIABILIT Y ( I NCLUDING
NEGLIGENCE). THIS LIMITATION WILL APPLY EVEN IF CTI OR AN AUTHORIZED
DISTRIBUTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT TO
THE EXTENT THAT LIABILITY MAY NOT BY LAW BE LIMITED OR EXCLUDED, AND
NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITE D REMEDY.
IN NO EVENT SHALL CTI'S LIABILITY EXCEED ONE HUNDRED DOLLARS ($10 0 ) . YOU
AGREE THAT THE FOREGOING LIMITATIONS REFLECT A REASONABLE ALLOCATION OF
RISK.
CTI HAS NO CONTROL OVER THIRD PARTY CLIENT SOFTWARE AND MAKES NO
WARRANTIES OF ANY KIND FOR SUCH SOFTWARE. THE SUPPLIERS OF SUCH
SOFTWARE SHALL BE RESPONSIBLE FOR ANY SUCH WARRANTIES.
SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL D AM AGES, SO THE
ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Licensed Software and documentation thereto are deemed to be "commercial computer software"
and "commercial computer software documentation", respectively, pursuant to DFAR Section 227.7202
and DFAR Section 212.212, as applicable. Any use, modification, reproduction, release, performing,
displaying, or disclosing of the software or documentation by the U.S. Government shall be governed
solely by the terms of above referenced License Agreement and shall be prohibited except to the extent
expressly permitted by the terms of that Agreement. Any technical data provided that is not covered by
the above provisions is deemed to be "technical data-commercial items" pursuant to DFAR Section
227.7015(a). Any use, modification, reproduction, release, performance, display or disclosure of such
technical data shall be governed by the terms of DFAR Section 227.7015(b).
3 68-12286-110
Revision History
S2-61600-105 Release for Production
S2-61600-106 Clarified Local Administrator vs. Active Directory Accounts
S2-61600-107 Added Server ID Selection in HW Setup (for IP comparators)
Added information on HIB-IP 8000 units with variable UDP Ports for
operation in an Astro™25 7.13 systems and above.
S2-61600-108 Added information about installation and re-installation sequences when used
with Windows Hardening Kit and McAfee Anti-Virus for Astro™25 7.13
systems and above.
Added information on Default Display Window (Display Screen).
Added permissible locations for HIB-IP units in an Astro™ 25 RNI.
S2-61600-109 Changed the IP Networking Considerations section to add PC location
restrictions for the Astro™ 25 RNI.
Added restriction on Dual-NIC operation in ASTRO®25 RNIs.
Added instructions to remove Ethernet ca ble from HIB-IP unit before
configuring it in MCN Config Server software.
S2-61600-110 Updated GCM 8000 BR/CM Pairing screen shot
Updated valid network locations for Server and HIB-IPs for A7.13 RNIs
Other minor oupdates.
4 68-12286-110
Table of Contents
Table of Contents
INTRODUCTION ...................................................................................................................... 9
MANUAL STRUCTURE ............................................................................................................. 10
SHORTHAND NOTATION ......................................................................................................... 11
EXAMPLE SCREEN CAPTURES & EXAMPLE DATA .................................................................. 11
EXAMPLE SYSTEM DIAGRAMS ............................................................................................... 11
MCN SERVER 8000 IP SYSTEM EXAMPLE ............................................................................. 12
MCN SERVER 8000 IP AND LEGACY SYSTEM EXAMPLE ....................................................... 13
PACKAGE CONTENTS .............................................................................................................. 14
Software CD ..................................................................................................................................... 14
Hardware Key ................................................................................................................................... 14
Software Key CD .............................................................................................................................. 14
Software Manual ............................................................................................................................... 14
No PCs Included ............................................................................................................................... 14
REFERENCE DOCUMENTS ....................................................................................................... 15
Manuals for Motorola Solutions, Inc. Equipment ............................................................................. 15
Manuals fo r Legacy CTI Products MC N Equipment ....................................................................... 15
MCN SERVER 8000 PART NUMBERS ...................................................................................... 16
HARDWARE AND SOFTWARE ENVIRONMENTS ....................................................................... 16
Supported Operating Systems ........................................................................................................... 16
Security and Information Assurance Recommendations .................................................................. 17
Legacy Network Interfaces & Drivers .............................................................................................. 18
SOFTWARE INSTALLATION ............................................................................................. 20
INSTALLATION IN MOTOROLA SOLUTIONS, INC. ASTRO™25 SYSTEMS ................................ 20
RE-INSTALLATION OF IN MOTOROLA SOLUTIONS, INC. ASTRO™25 SYSTEMS ..................... 20
INSTALLATION OVERVIEW ..................................................................................................... 21
INSTALLING MCN SERVER SOFTWARE .................................................................................. 22
Customer Information Window ........................................................................................................ 23
Selecting the type of installation ....................................................................................................... 23
Custom Installation ........................................................................................................................... 24
File Copying ..................................................................................................................................... 24
Hardware Key Driver Installation ..................................................................................................... 25
Completing the Installation ............................................................................................................... 25
Hardware Setup – HWSetup.exe ...................................................................................................... 26
Hardware Setup – HWSetup.exe ...................................................................................................... 26
MISCELLANEOUS INSTALLATION CONSIDERATIONS .............................................................. 35
Changing Set tin gs fo r your Legacy Network Interface .................................................................... 35
PC Power Options Setup ................................................................................................................... 36
Printer Installation ............................................................................................................................ 36
UNINSTALLING MCN SERVER SOFTWARE ............................................................................. 36
INSTALLING MCN CLIENT PROGRAM .................................................................................... 37
INTERFACING TO IP COMPARATORS ........................................................................... 41
GCM 8000 COMPARATOR INTERFACING ............................................................................... 41
Information needed about the GCM 8000 ........................................................................................ 41
GCM 8000 Subsite Assignment (BR/CM Pairing) Programmed in BR ........................................... 42
GCM 8000 Limitations ..................................................................................................................... 42
GCM 8000 Status Display ................................................................................................................ 43
MLC 8000 ANALOG COMPARATOR INTERFACING ................................................................. 44
Information needed about the MLC 8000 Analog Comparator ........................................................ 44
MLC 8000 Channel Cluster Tree ...................................................................................................... 44
MMC_Config.csv File -- MLC 8000 Analog Comparator Data ....................................................... 45
MLC 8000 Analog Comparator Data for multiple radio channels .................................................... 47
5 68-12286-110
Table of Contents
MLC 8000 Analog Comparator CT Software Examples .................................................................. 48
MLC 8000 Analog Comparator Limitations ..................................................................................... 52
MLC 8000 Analog Comparator Status Display Tables .................................................................... 53
MM - MIXED MODE VOTING SOLUTION INTERFACING ......................................................... 55
Receiver (Subsite) Order for Mixed Mode Systems -- Very Important!........................................... 55
Mixed Mode System Limitations ...................................................................................................... 56
Mixed Mode Status Display ............................................................................................................. 57
Mixed Mode Tech Status Displays ................................................................................................... 58
INTERFACING TO LEGACY EQUIPMENT ..................................................................... 59
SYSTEM CONSIDERATIONS .............................................................................................. 60
IP NETWORKING CONSIDERATIONS ........................................................................................ 60
SOFTWARE CO-HABITATION AND PC LOCATIONS .................................................................. 60
HIB-IP CONSIDERATIONS ....................................................................................................... 61
DEFAULT SOFTWARE SETTINGS ............................................................................................. 61
WINDOWS ACCOUNTS ............................................................................................................ 61
PERMISSIONS FILE LOCATIONS & PERMISSIONS .................................................................... 62
CONFIGURING A SYSTEM - MCNCONFIG SERVER 8000 PROGRAM ................... 63
RESOURCE WINDOWS ............................................................................................................. 63
Resource Table Links ....................................................................................................................... 64
DISPLAY WINDOWS (STATUS SCREENS) ................................................................................ 65
EXAMPLE SYSTEM .................................................................................................................. 66
DEFAULT DISPLAY WINDOW .................................................................................................. 66
NAVIGATING THROUGH MCNCONFIG SERVER ...................................................................... 67
Controlli ng the Windows .................................................................................................................. 67
Screen Elements ................................................................................................................................ 68
Toolbars ............................................................................................................................................ 72
CONFIGURING SYSTEM RESOURCES ....................................................................................... 75
Adding IP Comparators & Network Interfaces - Network Interface Window .................................. 75
Configuri ng the Hardware - Hardware Resource Window ............................................................... 88
Configuri ng Radio Cha nnels - Channels Resource Window ............................................................ 92
Adding Receiver Data - Receivers Resource Window ..................................................................... 94
Building Screens -- Display Windo ws .............................................................................................. 99
Adding Receivers & I/O Groups to the Display Window ............................................................... 101
Using the Clipboard from other Applications ................................................................................. 116
MCNConfig Program: Client Permissions .................................................................................... 119
MCN SERVER 8000 PROGRAM ........................................................................................ 125
FIRST TIME SETUP ................................................................................................................ 125
Software Key .................................................................................................................................. 125
Selecting an Ethernet NIC to talk to the HIB-IP (and HIB-IP 8000) units ..................................... 126
Selecting an Ethernet NIC to talk to the MCN Client PCs ............................................................. 126
Windows Firewall ........................................................................................................................... 128
Setting IP Parameters ...................................................................................................................... 129
SCREEN ELEMENTS ............................................................................................................... 130
CONTROLLING THE MCN SERVER WINDOW ........................................................................ 130
Menus ............................................................................................................................................. 130
File Menu ........................................................................................................................................ 131
Options Menu ................................................................................................................................. 131
View Menu ..................................................................................................................................... 135
Help Menu ...................................................................................................................................... 140
DISPLAY ELEMENT PROPERTIES ........................................................................................... 141
MCN CLIENT PROGRAM .................................................................................................. 142
SELECTING IP PARAMETERS & SERVER LIST ....................................................................... 142
MAKING CONNEC TION WITH THE SERVER ........................................................................... 143
6 68-12286-110
Table of Contents
SELECTING SCREENS ............................................................................................................ 144
FILE MENU ............................................................................................................................ 145
Open................................................................................................................................................ 145
Select Server ................................................................................................................................... 146
OPTIONS MENU ..................................................................................................................... 147
Font Window .................................................................................................................................. 147
IP Settings ....................................................................................................................................... 148
VIEW MENU .......................................................................................................................... 149
Layout Mode ................................................................................................................................... 149
CLIENT NORMAL RUN-TIME OPERATION ............................................................................. 150
Status Display ................................................................................................................................. 150
Control ............................................................................................................................................ 150
Multiple Tab Systems ..................................................................................................................... 150
CLIENT PROGRAM NOTES ..................................................................................................... 151
Data Loading & Cache Files ........................................................................................................... 151
Backup MCN Servers ..................................................................................................................... 151
IP Multicast Required ..................................................................................................................... 151
WINDOWS EVENT LOGGING .......................................................................................... 152
MCN CONFIG SERVER .......................................................................................................... 152
MCN SERVER 8000 .............................................................................................................. 152
CLIENTRCD .......................................................................................................................... 152
ADVANCED CONFIGURATION TOPICS – MCN CONFIG SERVER 8000 ............... 153
WORKING WITH DISPLAY TABLES ........................................................................................ 153
Display Table Properties W ind ow .................................................................................................. 154
States Tab........................................................................................................................................ 155
Mouse Actions Tab ......................................................................................................................... 162
Actions Tab – Used for Triggered Action and TPCI Licensed Options ......................................... 163
SubDevice Tab ................................................................................................................................ 164
Watchdog Tab – used with System Performance Toolkit licensed option ...................................... 164
CONFIGURING MASTER-SUB COMPARATOR SYSTEMS......................................................... 165
Configurati on Overview ................................................................................................................. 165
Virtual Comparator View ............................................................................................................... 167
IMPLEMENTI N G THE VIRTUAL COMPARATORS .................................................................... 169
Enable Master-Sub features ............................................................................................................ 169
Setup Network Interface, Channels, Hardware and Receiver windows .......................................... 170
Assign Display Tables and Define the SubDevices ........................................................................ 171
Design the Display Window for the Vir tual Comparator ............................................................... 172
Customizing Display Tables ........................................................................................................... 173
MASTER COMPARATOR DISPLAY TABLE ............................................................................. 174
CONFIGURING MASTER-SUB COMPARATOR WITH MULTI-DEPENDENCY ............................ 183
Composite Sub Comparator Display Table .................................................................................... 185
Multiple Views of the Virtual Co mparators.................................................................................... 186
Master Comparators ........................................................................................................................ 187
Multiple Views: Display Table Override ....................................................................................... 188
CONFIGURING TRIGGERED OUTPUT ACTIONS (LICENSED OPTION) ..................................... 192
Triggered Output Types .................................................................................................................. 192
Triggers ........................................................................................................................................... 196
Linking Inputs to Outputs ............................................................................................................... 198
Triggered Output Notes .................................................................................................................. 200
APPENDIX A: ERROR LOGGING DEFINITIONS ........................................................ 201
LOGGING TO A FILE .............................................................................................................. 201
Log File Location & Size ................................................................................................................ 201
LOGGING TO A PRINTER ........................................................................................................ 202
LOGGING TO THE PC SCREEN ............................................................................................... 202
7 68-12286-110
Table of Contents
Error Logging Definition File Parameters ...................................................................................... 203
APPENDIX B: BACKUP & RESTORE PROCEDURES ................................................ 205
MCN SERVER AND CLIENT SOFTWARE BACKUP ................................................................. 205
MCN SERVER SOFTWARE KEY BACKUP .............................................................................. 205
CUSTOM MCN SERVER 8000 SYSTEM CONFIGURATION FILES BACKUP ............................. 206
HIB-IP SETTINGS BACKUP ................................................................................................... 206
MCN SERVER 8000 IP CONFIGURATION BACKUP................................................................ 207
MCN CLIENT IP CONFIGURATION BACKUP ......................................................................... 208
RESTORIN G THE MCN SERVER 8000 SOFTWARE & IP SETTINGS ........................................ 209
RESTORIN G THE CUSTOM SYSTEM CONFIGURATION FILES ................................................. 209
RESTORIN G THE HIB-IP CONFIGURATION ........................................................................... 209
RESTORIN G THE CLIENT SOFTWARE & IP SETTINGS ............................................................ 209
APPENDIX C: INSTALLING LEGACY PCLTA INTERFACE BOARD & DRIVER 210
LEGACY PCLTA NETWORK INTERFACE INSTALLATION ...................................................... 210
Install Legacy PCLTA Device Drivers (32 bit operating systems only) ........................................ 210
Install PCLTA Network Interface Card .......................................................................................... 211
Configure and Test the PCLTA Network Interface ........................................................................ 213
Cabling and Termination ................................................................................................................ 214
APPENDIX D: FIXING PCLTA INSTALLATION PROBLEMS .................................. 215
APPENDIX E: IMPORTING A SYSTEM FROM MCNRCD FOR DOS ...................... 216
IMPORTING THE SYSTEM ...................................................................................................... 216
Saving Imported Systems ............................................................................................................... 218
Imported Hardware Window .......................................................................................................... 219
Imported Receivers Window .......................................................................................................... 220
Imported Status Tables ................................................................................................................... 220
Missing MCF File s ......................................................................................................................... 221
Empty Status Table Entries ............................................................................................................. 221
FINISHING UP THE IMPORT .................................................................................................... 222
Display Window differences between the DOS and Windows programs ....................................... 222
APPENDIX F: LEGACY EQUIPMENT PART NUMBERS ........................................... 224
GLOSSARY ............................................................................................................................ 226
INDEX ..................................................................................................................................... 229
8 68-12286-110
Introduction
Introduction
This manual c overs the installati on, configuration, and operatio n of the |
MCN Server 8000 and Client Software.
The MCN Server 8000 software can monitor and control the operation of the following t ypes of IP
comparators directly through an IP network:
• GCM 8000 Digital Comparators
• MLC 8000 Analog Comparators
• Mixed Mode Mixed Mode Voting Solution
GCM 8000 & MLC 8000 Analog Comparators
working together in Mi xed Mode s ys t ems
Since the MCN Server 8000 software is an enhanced version of the MCN Advanced Server, it maintains
the ability to monitor and control the following types of legacy equipment using components from the
MCN Monitoring and Control Network:
• Astrotac 3000 Digital Co mparators
• Digitac Comparators
• Spectra-TAC Analog Comparator
• SNV-12 Voter
• I/O and Alarm devices
The MCN Server 8000 will display receiver status indications such as:
• Vote
• Receive
• Disable
• Fail
It will also enable a user to control the following functions for the rece iver s
• Force-Vote
• Disable
9 68-12286-110
Introduction
software
Software Installation
Installation of the software
Manual Structure
Major sections of the manual include
Introduction
Interfacing to IP Comparators
Interfacing to Legacy Equipment
System Conside r ations
Configuring a System - McnConfig
Server 8000 Program
MCN Server 8000 Program
MCN Client Program
Windows Event Logging
Advanced Configuration Topics –
MCN Config Server 8000
General discussion of the MCN Monitoring & Control
Network, system requirements for the MCN Server
Covers topics related to the GCM 8000, and ML 8000
comparators and mixed Mode systems
Connecting the MCN Server 8000 to legacy comparators
(Astrotac, Digitac, Spectra-T AC) and I/O d evices using
legacy MCN e quipment (HIB-IP or HIB-IP 8000 Modules,
CIB, AIB, GPIO Modules)
General system considerations including networking,
Windows accounts and file loc a tions & permissions
This is the largest part of the manual, because it describes
in detail all the system configuration features and options.
This cover s the operation of the MCN Server run-time
program.
This covers the operation of the MCN Client program.
Description of items logged in Windows Event Log
Customizing Display Tables, Master-Sub Comparators,
Triggered Output Actions
Appendix A: Error Logging
Definitions
Appendix B: Backup & Restore
Procedures
Appendix C: Installing Legacy
PCLTA Interface Board & Drive r
Appendix D: Fixing PCLTA
Installation Problems
Appendix E: Importing a System from
MCNRCD for DOS
Appendix F: Legacy Equipment Part
Numbers
Glossary
10 68-12286-110
Customizing the logging format for screen, disk, and
printer lo gging
Backup & Restore
Legacy PCLTA Network Interface board installation
Repairing errors in a PCLTA installation
(when installer didn't read the previous section)
Converting an old DOS MCN system
Part numbers for MCN equipment to interface to legacy
comparators and I/O devices
Introduction
Shorthand Notation
The manual may refer generically to "MCN Server" or "MCN Server Software" or simply "Server
software" to refer to the MCN Server 8000 software.
RCD stands for "Remote Comparator Display".
The manual will refer to other pr ograms in a shorthand notation:
Program Shorthand Executable file name
Hardware Setup HWSetup Hardware Setup Server.exe
Configurati on Progr am MCN Config McnConfig Server 9000.exe
Server Program MCN Server MCN Server 8000.exe
Client Program MCN Client ClientRcd.exe
This manual may refer to Motorola Solutions, Inc. as simply "Motorola".
Example Screen Captures & Example Data
Example screen captures of the various progra ms are shown t hrough the manual to give the reader an
example of what to expect during setup, confi guration, and operati on of the software. Newer versions of
the software may include updated windows with slightly different wording or additional fields.
Data shown in example screen captures is presented only for example purposes only. It does not reflect
any particular user's system.
Various sections of the manual focus on particular topics. Example screen captures within a section are
presented as examples of the topics covered in that section. Example data show in the screen captures in
one section may not apply to screen captures shown or system configuration described in different
sections.
IP Addresses, Sub net Masks, Gate way IP Addresses, UDP port numbers, AGU and VGU IDs shown in
the manual are intended to show the appropriate linkages between IP Comparators, AGU Receiver Ports,
HIB-IP or HIB-IP 8000 Units, Clients , and Serve r PCs. They are taken from test systems in a lab and
are used as examples only. They will not reflect your system settings. They should not be taken as
recommendations.
Since the test system used in prep aring this manual did not include the various IP routers u sed in an
ASTRO® 25 7.x system, the example settings do not coincide with the requirements and
recommendations of Motorola's IP Plan. Each system is different; refer to the documentation for your
system for the proper IP addresses and UDP port numbers.
Example System Diagrams
System diagrams in this manual a re included to illustrate example gener a liz e d systems and principles
and are not intended to reflect any particular system configuration. In particular, a simplified IP
infrastructure is shown. Real-world IP networks (especially Astro® 25 Radio Network Infrastructures
(RNIs) may include additional r outers, gateways, switches, etc.
11 68-12286-110
Introduction
MCN SERVER PC
MLC 8000
VGU
GCM 8000
GCM 8000
IP SwitchRouter
Remote Site 1
GCM 8000
GCM 8000
IP Switch
Router
Remote Site N
DISPATCH 1
DISPATCH 2
WAN
MCN CLIENT PCs
CA-80927-101
RouterIP Switch
MLC 8000
VGU
MCN CLIENT PCs
Router
IP Switch
VGU
VGU
MLC 8000
MLC 8000
MCN Server 8000 IP System Example
A typical MCN Server 8000 PC is shown in the figure below attached Motorola IP Comparators.
The MCN Server 8000 Remote Comparator Display system consists of:
An PC running the MCN Server 8000™ program
One or more Motorola Solutions IP Comparators
(GCM 8000 or MLC 8000)
Client PCs connected to the PC over an IP LAN or WAN.
Figure 1 – MCN Server 8000 System with IP Comparators
• The diagram includes o nly the IP comparators and not legacy equipment.
• The diagram does not show the BRs (Base Radios) or the
MLC 8000 Subsite Link Converter (AGU) units.
• Other IP routes and switches may be involved.
• The GCM 8000 and MLC 8000 Analog Comparators can be operating in a stand-alone mode (4
digital and 4 analog channels) o r they could b e operating as a Mixed Mode Voting Solution (4
Mixed Mode channels) or a combination of stand-alone and Mixed-Mode channels.
• The MCN Server 8000 PC is a stand-alone PC. It does not need Windows Server software.
• Client PCs may be st and-alone PCs or may be MCC 7500 Dispatch PCs running the MCN
Client software.
12 68-12286-110
Introduction
MCN SERVER PC
MLC 8000
VGU
GCM 8000
GCM 8000
IP SwitchRouter
Remote Site 1
GCM 8000
GCM 8000
IP Switch
Router
Remote Site N
DISPATCH 1
DISPATCH 2
WAN
MCN CLIENT PCs
CB-80927-101
RouterIP Switch
MLC 8000
VGU
MCN CLIENT PCs
RouterIP Switch
VGU
VGU
MLC 8000
MLC 8000
MCN
To Digitac Comparator
To Astrotac Comparator
To Alarms Points & I/O
Network
Legacy Eqpt
HIB-IP
CIB
AIB
GPIO
MCN
To Digitac Comparator
To Astrotac Comparator
To Alarms Points & I/O
Network
Legacy Eqpt
HIB-IP
CIB
AIB
GPIO
MCN Server 8000 IP and Legacy System Example
The MCN Server 8000 software is an extension of C TI Products' legacy M CN (Monito ring and Control
Network) software packages. It retains the ability to support legacy MCN equipment and legacy
comparators. For legacy systems, the following optional items may be present:
One or more network interfaces for the MCN Server PC
(such as a HIB-IP OR HIB-IP 8000, internal PCLTA or HIB-232)
One or more Comparator I/O Modules (such as an AIB or CIB)
Other interface modules (such as IOB or GPIO Mod ules) to drive auxiliary outputs and alarms
The following diagram shows a syst em that supports both the IP comparators and legacy comparators.
Figure 2 – MCN Server 8000 System with IP & Legacy Comparators
• This diagram shows the addition of MCN modules to support legacy equipment.
• The HIB-IP 8000 units connect to the MCN Network at the remote sites.
• The CIB, AIB, and GPIO Modules connect to the legacy comparators and I/O points.
• The IP comparators and legacy equipment can be displayed on the same screens.
13 68-12286-110
Introduction
Package Contents
The MCN Server 8000 package will include the following:
Software CD
The MCN Server 8000 software package includes:
Installation Program
This is a standard Installshield program used to install the software o n the PCs.
The CD has both the MCN Server 8000 and the MCN Client software on it.
HWSetup Program
This is used to select which network Inter faces to use for legacy support.
It is also used to enter the Software Key for the system.
MCNConfig Program (McnConfig Server 8000.exe)
This is the configuration program tha t is used b y an engineer or technician to build the
configuration files when the system is installed or changed.
MCN Server 8000 Program
This is the program that operates on the MCN S erver PC. It has a local display that displays the
status of the devices on the MCN syste m (Comparators, I/O points, alarms, etc.). It allows the
operator to control receivers (with Force-Vote and Disable functions) and other I/O devices
(relays, etc.) from the MCN Server PC.
The MCN Server program also passes the status and control data to MCN Client PCs over an IP
LAN or WAN.
MCN Client Program (ClientRCD.exe)
This is the Client program that operates on remote PCs to control and display the status of the
MCN system. The MCN Client program operates on PCs connected to the MCN Server via a n IP
network, and thus do not need their own MCN Ne twork Interface.
Manuals in PDF for mat
Hardware Key
A serialized USB Key is included.
Software Key CD
This CD will have the Software Key for the system. The Software Key matches the serial number of
the Hardware Key. It will contain the capabilities licensed for the software (number of IP
comparators, number of clients, etc.)
Software Manual
This manual.
No PCs Included
The MCN Server 8000 software package does not include Server or Client PCs.
14 68-12286-110
Introduction
Reference Documents
Manuals for Motorola Solutions, Inc. Equipment
Information on the Motorola IP Comparators can be found in the documents available from Motorola
Solutions for your system. The following is a list of manuals that may apply to your system. There may
be additional manuals that may apply. Be sure to use the proper version of the manual for your system's
version.
GCM 8000 Comparator Manual
MLC 8000 Comparator Manual
Quick Guide for Implementing MLC 8000s
MLC 8000 C onfiguration Tool with Analog Display and Control manual
Conventional Operations manual
GTR 8000 Base Radio Manual
Information Assurance Features Overview manual
MCC 7500 Dispatch Console with VPM manual
System LAN Switches manual
System Gateways – GGM 8000 manual
Authentication Services
Windows® Supplemental CD and the corresponding ASTRO 25 system Windows Supplemental
Configurati o n ma n ual
Manuals for Legacy CTI Products MCN Equipment
Details of other legacy hardware components of the system can be found in the following documents:
S2-60425 Monitoring and Control Network, System Manual
S2-61173 HIB-IP & HIB-IP 8000 Remote Network Interface Hardware Reference Manual
S2-60427 HIB-232 Host Computer Interface Module, Hardware Reference Manual
S2-60426 CIB Comparator I/O Module, Hardware Reference Manual
S2-60399 AI B As t r o tac Comparator Interface Module, Hardware Reference Manual
S2-60630 IOB I/O Control Module, Hardware Reference Manual
S2-60596 EXB-232 and EXB-IM Network Extender Modules, Hardware Reference Manual
S2-61089 EXB-IP and EXB-FI Network Extender Modules, Hardware Reference Manual
S2-60649 MCN Router Modules, Hardware Reference Manual
15 68-12286-110
Introduction
Number
Part Number
Description
DDN1289
S1-61594
MCN SERVER 8000 SW LIC FOR 4 MOTOROLA IP COMPARTORS & 4 CLIENTS
DDN1287
S1-61595
MCN SERVER 8000 SW LIC OPT FOR 1 ADD'L MOTOROLA GCM 8000 OR MLC 8000
DDN1288
S1-61596
MCN SERVER 8000 SW LIC OPT FOR 4 ADD'L MOTOROLA GCM 8000 OR MLC 8000
DDN1295
S1-61129
MCN SW LIC OPT CLIENT EXPANSION FOR 4 ADD'L CLIENTS
DQS261151
S2-61151
MCN HIB-IP 8000 UNIT FOR LEGACY MCN NETWORKS
MCN Server 8000 Part Numbers
The following part numbers are for the MCN Server 8000 software and options.
Legacy MCN equipment part numbers appear in the Appendix F: Legacy Equipment Part Numbers
section on page 224.
Motorola
Part
CTI Products
DDN1294 S2-61164
DDN1290 S2-61600 MCN SERVER 8000 MANUAL
MCN SW LIC OPTION MULTI-NI-4. ADDS SUPPORT FOR (4) HIB-IP
(or HIB-IP 8000) Units
Hardware and Software Environments
MCN Server 8000 and Client software requires a PC with th e following minimum system config ura tion:
Windows XP, Vista, or 7 or Windows Server 2003, 2005, 2008R2
The MCN Server software does not need to be run on a Windows Server operating system.
Intel 64-Bit processor 2.0 GHz (Xeon Dual-Core W3503 recommended)
2 GB Memory
CD-ROM Drive
Open USB 2.0 Port
100Base-T Ethernet port
One open serial port if the local network interface is a HIB-232
One open PCI slot if a legacy MCN PCLTA Network Interface card is used
(only for 32-bit operating systems)
Color Monitor
Supported Operating Systems
In a stand-alone system, the MCN Server software and the Client software can run on:
• Windows XP
• Windows Vista
• Windows 7
• Windows Server 2003
• Windows Server 2005
• Windows Server 2008r2
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Introduction
Recommended Software
It is recommended that Adobe Acrobat Reader be installed on the system to provide access to the
manuals in P DF format from Windows and from the Help menu.
ASTRO® 25 7.12 & 7.13 Certification
The software is certified for use in an ASTRO® 25 Ver 7.12 & 7.13 system for the following operating
systems:
• Windows 7, 64 Bit
Follow all of Motorol a's Networki ng, Information Assurance, Hardening and other system require ments
and recommendations for use on ASTRO® 25 7.12 & 7.13 systems.
NM Client & MCC 7500 Console Cohabitation
The Client software is certified to be installed and co-habit with NM Clients or MCC 7500 consoles. It
can also be installed on a stand -alone PC.
Security and Information Assurance Recommendations
Review these recommendations before installation and follow them during inst allation and opera tion:
1. Software Installation Locations
Install the software in default program directory recommended by Install-shield.
2. Configure the MCN Server 8000 and MCN Client software as described in this manual. If
applicable, take into consideration commercially accepted practices, industry standards and the
standards for your or ganization.
3. Do not save user files or sys t em configuration files in the program directory.
4. Save system configuration files to a directo ry that requires Administrator ri ghts so that users
cannot delete or edit the configuration files. See the Windows Accounts section on page 61 for
additional information.
5. Always run the software with the lowest permission set possible.
Run both the MCN Server 8000 and the MCN Client software with User rights, not
Administrator rights. See the Wi ndows Accounts sect ion on p age 61 for a dditional
information. (Note: To initially configure the MCN Ser ver List or change the MCN Server List
for the MCN Client software, you will need to run MCN Client with Administrator rights once.
For subsequent opera tion, run it with User rights.)
6. When configuring a system, d o not enter Sensitive or Confide ntial in formation into the system
configuration files.
7. The MCN Server 8000 software, the MCN Client software and system configuration files are
not backed up as part of the ASTRO® 25 Back UP & Restore (BAR) solution. Follow the
Backup & Recovery procedures as listed in Appendix B: Backup & Restore Procedures on
page 205 for the MCN Server 8000, MCN Client, and system configurati on data. The
procedures in the Appendix apply only to this software and do not back up or restore part of the
ASTRO® 25 system.
8. Follow the applicable Backup & Recovery procedures for your system, PCs, and operating
systems as defined by your organization, the hardware and software vendors, and commercially
acceptable practices.
9. Limit access to PCs
10. Limit access to networks, both physically and through appropriate restrictions in routers and
switches
11. Use strong passwords
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Introduction
12. Follow Motorola's and your organization's recommendations on security and Information
Assurance.
13. Use the appropriate Windows Hardening Kits for your installation
14. Use anti-virus and anti-malware packages
15. Install appropriate security patches for installed software and operating system
16. The MCN Server is not a syslo g client. Event logging is done locally to the MCN Server. See
Windows Event Loggin g and Appendix A: Error Logging Definitions sections for details.
17. The Back up & Restore (BAR) procedures in this manual are for the MCN Server 8000 system.
18. Use of multiple NIC cards (Dual-Home systems) is not approved by MSI in ASTRO® 25 RNIs
due to Information Assurance (IA) security c oncerns.
Local Administrator versus Active Directory Accounts
Some of the operations described in this manual require Administrator rights.
Log
on either as the local Windows administrator, or using your Active Directory account that is a
member of the group “cti-login” with authority to access this device. The
account set up by Motorola for Windows 7-based devices is
“secmoto”.
local Windows administrator
NOTE: Active Directory account login is recommended, if available.
Legacy Network Interfaces & Drivers
Three general categories of MCN Network Interfaces are used with MCN Server program to support
legacy MCN systems:
HIB-IP External Modules For connection to MCN 78K networks over IP networks
Legacy Units: Version 110 - 399
The Legacy HIB-IP unit(s) can be local or remote.
Legacy units are not certified for use across Astro™25 RNIs.
HIB-IP 8000 Version 400 & higher:
These versions are for use across Astro™25 RNIs.
HIB-232 External Modules Version 200 & Up 78K
(with Rotary address switches on back)
For RS-232 connection
(Although t he HIB-232 manual talks about dial-up operation,
the MCN Server 8000 program does not support dial-up
operation of the HIB-232.)
Internal Boards PCLTA-21 Half-Size PCI Board 78K or 1250K versions
For direct connection to the MCN Network
Supported only by 32-bit operating systems.
(Also supports connection to remot e networks using EXB
Network Extender Modules)
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Introduction
Legacy Drivers for MCN Server
The PCLTA Interface boards need a software driver to run the MCN Server program.
This will be included with the PCLTA & software package. This drive is only available for 32bit operating systems.
The HIB-IP and HIB-232 modules do not need a driver for normal operation of the MCN Server
program.
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Software Installation
Installation in Motorola Solutions, Inc. Astro™25 Systems
PCs installed in a Motorola Solutions, Inc. (MSI) Astro™25 system must have (among other things) the
following items installed:
• Windows Hardening Kit
• Anti-Virus (For Astro™ 7.13 and above systems, the anti-virus syste m used is:
McAfee EndPoint Software
The proper order for software installation is:
1. Install the Windows Operating System (if not re-installed).
See instruct i ons in appropriate MSI document.
2. Perform the Operating System Initialization Steps.
See instructions in appropriate MSI document.
3. Install the Motorola Solutions Inc. Wind ows Hardening Kit.
See instructions in appropriate MSI document.
4. Install MOTOPATCH.
5. Install the MCN Server 8000 and/or Client software as described in the following sections of
this manual.
6. Install the McAfee EndPoint Software.
See instructions in appropriate MSI document.
Re-Installation of in Motorola Solutions, Inc. Astro™25 Systems
If you need to re-install the software or an update, the proper order for is:
1. Normally, you should be able to re-install the software without un-installing McAfee Endpoint
Software or disabling functions in it. However, that might chan ge with diffe rent configurations.
If you have difficulty installing the CTI software, try turning off the virus protection. If that
fails, try un-installing McAfee .
2. Remove the CTI software
3. Install the MCN Server 8000 and/or Client software as described in the following sections of
this manual.
4. Re-enable or re-install McAfee Endpoint Software if it was disabled or removed in an earlier
step.
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Installation
Installation Overview
Prior to installation, please read the System Considerations sectio n o f this manual starting on page 60.
The installation of the MCN Server software and network interfaces are done in the following order:
If you have legacy MCN equipment and will use a PCLTA network interface
(32-bit Windows only), install the PCLTA device drivers and network interface card, then test the
interface. See Appendix C: Installing Legacy PCLTA Interface Board & Driver on Page 210.
1) Run setup.exe on the MCN Server PC to install t he MC N Server software. .
See Installing MCN Server Software on page 22.
2) Gather the information on your s ystem.
For IP comparators, see Interfacing to IP Comparators on page 41
For systems with Legacy Comparators or I/O devices, see Interfacing to Legacy Equi pment on page
59.
3) Run the MCN Config Server program (see page 41.) to build your system resources l ists for:
Network Interfaces (Legacy syste ms )
Legacy: PCLTA, HIB-IP, HIB-IP 8000, HIB-232
Hardware Modules (IP & Legacy):
IP: GCM 8000, MLC 8000, Mixed Mode
Legacy: CIB, AIB, GPIO
Channel Names
Receiver Names, I/O Points & other data.
You will probably not need to edit the Display Tables unless you need to change the display colors
and text for the receiver status displays.
4) Use MCN Config Server program to build your Display Screen(s) by:
Placing receivers & I/O points on screens
Adding channel labels
Adding tabs if required
5) Use MCN Config Server program to build a list of Client Authorizations if required to limit access
of certain clients to certain display screens
6) I f you have Legacy MCN eq uipment and are using HIB-IP or HIB-IP 8000 units, program them
using MCNConfig program. See Programmin g HI B -IP and HIB-IP 8000 Units on page 86.
7) Install the Security Hardware Key in a US B slot on the MCN Server PC.
8) Run the MCN Server program on the MCN Server PC. See MCN Server 8000 Program on page
125. You will be asked to enter the MCN Software Key and IP parameters on the first use.
9) Run setup.exe on the MCN Client PCs to install the MCN Client program. See Installing MCN
Client on page 37 for details.
10) Run the MCN Clie nt program on the Client PC(s). See MCN Client Program on page 142.
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Installation
Installing MCN Server Software
Run Setup.exe from the CD.
You must have Ad mini st ra to r right s to in stall the MCN Server software.
Read the License Agreement.
If you agree to the terms, click the "I Accept…" button as shown above a nd then hit the Next button to
continue toe installation.
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Installation
Customer Information Window
Selecting the type of installation
If you choose the custom installation, you can install both the MCN Server and the MCN Client
programs on your PC.
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Installation
Custom Installation
If the "Custom" option is shown, the following window is displa yed.
(If the "Custom" option is not chosen, this step is skipped.)
You can install the Client software on the Server PC.
After selecting the desired options, select Next.
File Copying
Confirm the settings and hit Next.
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Installation
Hardware Key Driver Installation
The driver software for the Hardware Key will be installed automatically.
The process may be so quick that you don't even see the installation process.
Completing the Installation
Click Finish.
Remove the C D.
This finished the software installation.
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Installation
Hardware Setup – HWSetup.exe
The Hardware Setup program is used to enter the Software Key and inform the programs which types of
Network Interfaces (IP Comparators, HIB-IP units, or Non-Dial-up HIB-232 units) will be used in the
system.
Software Key
You will be asked to enter your software key.
You can type it in if you want to, but it's easier to hit the Key File button and find your key file.
Your software key file will be included on a custom diskette or CD for your system.
Insert the Software Key CD in the CD Drive.
Navigate to find the software key file and click Open.
The Software Key will be entered. Click the Next key.
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HW Setup - Network Interface Setup
The first time HW Setup is ran, it sees that there is no Network Interface defined on the PC. I t will ask
you what type of Network Interface (NI) you plan to use.
(The number of options i n the "Available Types" list will vary by system.
Most systems will not show the P CLTA, LPP or virtual serial port entries.)
Select the type of Network Interface you intend on using with your system, from the list of possible
types available. Wee the indicated manual sections for f urther instructions:
Network Interface
Type
IP Comparator(s) Choose this if you have one or more of the following Motorola Solutions comparators:
HIB-IP(s)
and
HIB-IP 8000(s)
HIB-232 – COMx Legacy non-dial-up HIB-232 units
PCLTA Legacy internal board in the PC. ( 32-Bit Wind ows only).
Note 1: Yo u will need to set up parameters for the IP Comparators and/or HIB-IP units in the system
configuration files by using McnConfig Ser ver program. You will also have to download settings to the
HIB-IP from the McnConfig Server program.
After you have selected the proper Network Interfaces for your system, go to the Miscellaneous
Installation Considerations section on Page 35.
Description
GCM 8000 or MLC 8000
(either stand-alone or in a Mixed Mode configuration)
See the HW Setup – IP Comparator Network Interface section on page 30 for details
(Also see Note 1 below.)
Legacy Remote Network Interface that connect s to the PC through an IP channel
See the HW Setup – HIB-IP Lega cy Netwo rk Interface section on page 30 for details.
(Also see Note 1 below.)
- HIB-232 units connect to a COM port directly
or through external leased-line modems or equivalent.
See HW Setup – Legacy HIB-232 (non dial-up) section on page 31 for details.
The MCN network will connec t directly to this board.
If there is a PCLTA board that is properly installed, the HW Setup program will list it in
the "Possible Types" list.
See: HW Setup - Legacy PCLTA Setup – 32 Bit Windows only on page 33 for details.
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Installation
HW Setup – IP Comparator Network Interface
If you will be using one or more IP Comparators, select it from the Possible Types list.
• Select the One or more IP Comparators option.
• Click the Add NI button.
• Click the OK button.
"Comparator" will appear in the Network Interface List.
• If you need to add additional Network Interfaces, do so at this time.
• Click the Next button
• MCN Sever ID:
If you have selected IP Comparators, the following window will appear:
Normally, select MCN Server ID 1.
If you have multiple MCN Server 8 000 PCs, number them se quentiall y.
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• A synopsis will be presented:
• Click the Fini s h button.
After you have selected the proper Network Interfaces for your system, go to the Miscellaneous
Installation Considerations se ction on P age 35.
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HW Setup – HIB-IP Legacy Network Interface
If you will be using one or more HIB-IP units to connect to a legacy MCN system, select it from the
Possible Types list.
• Select the HIB-IP option.
• Click the Add NI button.
• Click the OK button.
"HIB-IP" will appear in the Network Interface List.
• If you need to add additional Network Interfaces, do so at this time.
• Click the Next button
• Click the Fini s h button.
After you have selected the proper Network Interfaces for your system, go to the Miscellaneous
Installation Considerations se ction on P age 35.
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