SE16
Sealed Embedded User Guide
SE16 Sealed Embedded User Guide
The most trusted provider for operational, deployable, and high reliability computing applications.
CRYSTAL GROUP INC.
©2014 BY CRYSTAL GROUP INC. ALL RIGHTS RESERVED.
AS9100C:2009 CERTIFIED QMS
ISO 9001:2008 &
DOC-00178 REV F
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CONTENTS
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CHASSIS ACCESS
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We Thank You!
From all of us at Crystal Group Inc., THANK YOU for your purchase. Our customers are
the lifeline that keeps Crystal going. That is why it is extremely important to us that our
customers are 100% satisfied with their product choice.
Crystal products are designed to provide superior performance and reliability in the
harshest environments. Our company is ISO-9001 certified to show that we are
dedicated to providing high quality products to our customers.
We are confident that this server will meet or exceed your expectations for what a
rugged industrial/military computer server should accomplish. If you have any questions
or concerns, please contact us at one of the options listed in the Contact Information
section on page 6.
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Safety
Any service should be performed by qualified service personnel. Carefully follow all
advisories and instructions in this guide to avoid causing any bodily injury or damage to
the unit. This product does not contain any user serviceable parts.
ADVISORIES
Three types of advisories are used throughout this guide to emphasize important
information or to warn of potential hazards to the user or equipment. These advisories
each have a specific icon that will stand for one of the following: Note, Warning or
Caution. An example of each is shown below:
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NOTE
A note indicates important information that helps make better use of the equipment.
WARNING
A warning indicates a potential for property damage, personal injury, or death.
CAUTION
Caution indicates potential damage to hardware or loss of data if instructions are not
followed.
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HANDLING PRECAUTIONS
This product has components that may be damaged by electrostatic discharge (ESD).
Electrostatic Discharge (ESD)
To protect the equipment from electrostatic discharge, observe the following
precautions when handling or storing the equipment or its components:
1.
Always use a grounded wrist strap at the workstation or ground frequently by touching
the metal chassis of the system before handling any components. The chassis must be
connected to an earth ground.
2.
Use antistatic padding on all work surfaces.
3.
Avoid static-inducing carpet areas.
4.
Keep the electronic components in its static shield bag until ready to perform installation
or after removing it from the server.
5.
Always handle the memory or expansion cards by the edges.
6.
Do not touch the input/output connector pins.
BATTERY DISPOSAL
The following applies to any battery that might be on any board installed in the
equipment:
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the instructions.
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Contact Information
highly trained technical support personnel are dedicated to the service and
support of customers. Our technical personnel are acutely aware that downtime
experienced by a customer is a mission critical event. They excel at providing timely and
effective responses to any technical issues encountered in the field. Please contact us
with any questions or concerns by using one of the options below:
Customer Service Hours of Operation:
8:00 AM - 5:00 PM Monday through Friday Central Time.
Technical Support Assistance Availability:
7/24/365- 7 days a week; 24 hours a day; 365 days a year.
After hours messaging service is available with a less than 30-minutes response
time.
Within the United States: 800-378-1636
International Number: 1+319-378-1636
Email Address: support@crystalrugged.com
Request a Form Under Tech Support:
http://www.crystalrugged.com
For Up-to-the-minute Crystal Products Information: http://www.crystalrugged.com
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SE16
Embedded
expansion
drive
slots in bays
chassis
Product Information
OVERVIEW
The Crystal SE16 is a sealed server in a high by deep by wide chassis
that is designed as a stand-alone unit. The SE16 consists of an aluminum chassis/
enclosure, a power supply, an active motherboard, processor, memory, and storage.
IDENTIFYING THE SERVER TYPE
Table 1. Server Identification
SE 1 6
Sealed # of # of
The actual number and type of expansion slots available are motherboard dependent.
SPECIFICATIONS
Mechanical
Height
Width
Depth
Weight
Expansion Slots
Drive & Input/output Options
Option 1 Six (6) removable drives
Option 2 Three (3) removable drives and a capacitance
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(33.9 cm)
(9.4 cm)
(35.8 cm)
23 lbs maximum
One (1) PCIeX16 ¾ length max ½ height
holdup module
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Option 3 Options one (1) and two (2) with easy access thumbscrews
for drive access door (not IP67 compliant)
Option 4 Rotational hard drive with limited vibe or temp
specifications
Cooling
Natural convection, requires clearance (side
to side) for full thermal performance
Mounting Options
Standard
Mounted from the base flanges with eight (8)
12-24 socket head machine screws
Power Supply Options
Standard
System Board
18-36 VDC, MIL-STD-1275, MIL-STD-704, MILSTD-461
MB, G2 (RPGA 988B), MINI-ITX, CORE I7/I5/I3,
X9SPV-M4-3QE
Military Standards
For a complete list of Military Standards visit the Crystal Group website at:
http://www.crystalrugged.com
(Locate the product under the PRODUCTS section)
Commercial Standards
Commercial standards are based on the National Electric Code (NFPA70- National Fire
Protection Association). Please visit the following link to learn more about the National Electric
Code standards:
http://www.nfpa.org
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Installing the Product
GROUNDING
DC Version- input installations- use only approved copper connectors.
Reliable Grounding- reliable grounding of equipment should be maintained. Particular
attention should be given to supply connections other than direct connections to the
branch circuit (e.g., use of power strips). Please view the location of the ground stud in
Figure 1 on page 12.
MOUNTING
The SE16 can be mounted to a base plate or any other horizontal surface that contains
the threaded hole pattern of the plate.
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Operating the Product
CONNECTING TO A POWER SOURCE
Please see Installing the Product on page 9 for more information.
POWERING THE SERVER
After securely attaching the power connection, press the Power On/Off switch which is
located on the front of the chassis. The LED will illuminate when power is applied (see
Figure 1, page 12 for the location of the power switch and more information about the
product chassis).
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Maintaining the Product
Only qualified service personnel should attempt to open the product chassis. There
are not any user serviceable parts inside.
To protect the equipment from Electrostatic Damage (ESD), follow the proper
precautions at all times when handling the unit and its components. Please see
Electrostatic Discharge section on Page 5.
DRIVER UPDATES
Contact Technical Support at one of the options listed on page 6.
CHASSIS ACCESS
Removing the Side Panel
1.
Ensure the product is powered off and the unit is disconnected from the power source.
2.
Lay the chassis on the side that does not have any screws showing on the outside (see
the Side Panel in the Chassis Views section).
3.
Remove the screws connecting the side panel to the chassis using a Phillips screw driver.
4.
Lift the panel to expose the interior of the chassis.
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CHASSIS VIEWS:
System Power Switch and Power LED
Side Panel
Hard Drive Bay Access
Ground Stud
Figure 1. Front View SE16
The image above may not depict the product received.
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J1 Power Input
J2 2X Ethernet
J3 4X USB
J4 VGA
J5 HDMI
J6 PS2/Sound
The image above may not depict the product received.
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Figure 2. Rear View SE16
J7 2X Serial
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Input/output (I/O) Ports:
For detailed information about the X9 motherboard option included in the product, please
review the guide at the following link:
X9 User Guide
See chapter 2-4- Control Panel Connectors and I/O Ports, page 2-6 in document (page 32 in
Adobe PDF format).
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EXPANSION CARD REMOVAL AND REPLACEMENT
Removing and Replacing the Plug-in Expansion Card
Disconnect power source to prevent injury.
Installing a plug-in expansion card requires opening the product side panel; inserting the
card into the motherboard; and disconnecting and reconnecting the appropriate
connectors.
Do not force the card. Forcing the card may result in equipment damage. If it does not
slide into place, check the alignment and try again.
Please reference Figure 3 on the next page.
Steps:
1.
Turn the unit OFF and disconnect the unit from the power source.
2.
Remove the chassis side panel (see Removing the Side Panel on page 11).
3.
Remove the corresponding expansion slot filler bracket if installed or remove card.
4.
Attach flexible PCIe cable between the motherboard and expansion card.
5.
Align the expansion card with the slot and press the expansion card in firmly.
6.
With the expansion card in place within the slot, install the bracket retention screw and
tighten to hold the card in place.
7.
Replace chassis side panel.
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EXPANSION SLOT
Figure 3. Expansion Card Removal and Replacement Installation
The image above may not depict the product received.
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The procedure below may be different depending on the explicit drive contained in
HARD DRIVE REMOVAL AND REPLACEMENT
Removing and Replacing the Carrier/Hard Drive Assembly
the drive.
Steps:
1.
Power the system down (unless a drive controller supporting hot-swap has been
installed- contact Technical Support with any questions).
2.
Unscrew the six (6) screws connecting the HDD Access door to the chassis (please see
circled area in Figure 4 on the next page).
3.
Pull the silver knob to remove the HDD Access door.
4.
Grasp the handle and pull the carrier/drive assembly straight out of the face of the
system.
5.
Remove the drive by removing the four Phillips head screws from bottom of the carrier
sled.
6.
Install replacement drive into carrier and secure with the four Phillips head screws (a
thread-lock solution is recommended).
7.
Re-install carrier/drive assembly into the system.
8.
Reconnect all six (6) screws to secure the HDD Access door.
9.
Reapply power to the server, rebuilding any RAID arrays as necessary.
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HARD DRIVE CARRIERS
HARD DRIVE ACCESS DOORS
The image above may not depict the product received.
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Figure 4. Drive Removal and Replacement
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MEMORY REMOVAL AND REPLACEMENT
Removing and Replacing the Memory
Contact Crystal Technical Support before performing a memory upgrade. Use only
Crystal-approved memory for upgrades.
Disconnect power source to prevent injury.
Do not force the DIMM. Forcing the DIMM may result in equipment damage. Check the
alignment and keying before installing.
For population order see the guide on page 14 or contact Technical Support.
Steps:
1.
Turn the unit OFF and disconnect the unit from the power source.
2.
Remove the chassis cover (see Removing the Side Panel in the Chassis Access section on
page 11).
3.
Locate the memory card area. If removing DIMM is required (skip to step 4 if this does
not apply) remove the RTV if applicable (contact Technical Support with questions).
4.
Gently slid the DIMM out of the slot (see Figure 5 for a view of the memory slot).
5.
Press the new DIMM into its slot at about a 45 degree angle until it clicks into place.
6.
Reapply RTV to securely lock the DIMM into place.
7.
Replace chassis side panel.
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Troubleshooting
CONTACT TECHNICAL SUPPORT
If any problems arise when using the product, please contact Technical Support at
one of the options listed on page 6. Before calling, please have the following
information available to help expedite assistance:
1.
Unit serial number
2.
Brief description of the problem
3.
Brief explanation of the steps already taken to isolate and resolve the problem
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Available Warranty
CRYSTAL GROUP LIMITED WARRANTY
Seller warrants to the Buyer that the products manufactured by it will be free from defects in material and
workmanship under normal use and service for the time period specified herein. sole obligation
under this warranty shall be the repair or replacement of any part or parts which prove to be defective under
normal use and service within three (3) years from the date of delivery to the Buyer. To receive the benefits
of this warranty, the Buyer must return said allegedly defective part or parts to facility in Hiawatha,
Iowa, or other location specified by Seller, within the time period set forth above. A warranty extension
contract is available if purchased, potentially extending the coverage to ten (10) years. Terms and Conditions
of the extension period are dictated in a separate agreement. Customer bears the risk of loss or damage
of equipment in transit from Buyer to Seller. The Buyer shall also pay the costs of shipping and handling
for any service other than Standard Ground or Air Transportation from factory to specified
destination. Correction by Seller of the defects in the manner provided above shall constitute a fulfillment
of all liabilities of Seller with respect to this warranty. Buyer shall pay all costs of removal of any part or
parts and reinstallation thereof. sole liability under this warranty shall be either
(a) to repair or to replace, at option, the defective component in accordance with the above procedure,
or (b) if Seller reasonably determines that it is unable to resolve the defect by repair or replacement, to refund
the purchase price upon return of the defective item. The warranty period for repaired or replaced components
shall be the remainder of the original warranty period for the repaired or replaced item. Specifically excluded
from this warranty are any products not provided by Seller. Seller will however provide the labor to remove,
install, and test excluded products at facility (or a facility authorized by Seller) to the extent that the
Buyer agrees to purchase replacement parts or to the extent that an applicable warranty replacement is
available from the OEM of the part. Under no circumstances will this warranty apply to any software products
or preventative maintenance service.
TH I S W ARR A NT Y IS E XP R ESSL Y I N LIE U OF, AND B UYER EXPRE S S L Y W AIVE S , AL L
OTHER W A R R ANTI E S EX P R ESS E D OR I M P L IED BY STATUTE , U SAG E , CUSTOM OF T HE
TR AD E OR OTHERW ISE, INC L UD ING THE W AR R A NTIE S OF M E R CHAN T A BIL I TY OR
FIT N E SS FOR A PART I C U L A R US E A N D OF A LL O TH E R O BLI G A TI ONS OR L IAB I LI TIES ON
S PAR T. ANY I MPL I E D W A RRA N T Y OF ME R C HANT A B IL I TY OR FITN E S S FOR A
PARTI C UL A R P U RPO S E IS HER E B Y E XP RE S SL Y EXC L UDED A N D D I SCL A I MED. S E L LER
NEI T H ER AS S U ME S N O R A UTH O RIZE S AN Y OTHER P ERS O N TO A S S UM E FOR IT,
ANY OT H E R OBL I GATION OR L I AB I L I TY IN C ON NEC T I ON W ITH THE SA L E O F TH I S
CO MP UTER PR O D UC T. S E L W AR R A NTY SHAL L NOT APPLY TO THIS COMP U TER
PRO D U CT OR ANY PA RT T H EREO F W HICH HAS B E E N SU BJE C T TO A C C I D EN T,
NEG L I GEN C E , AL T E R ATION, A BUSE , OR M I S USE. TH I S W ARRA N T Y SH A LL NO T APPLY
TO AN Y P ROD U CT FRO M W HI C H THE O R I GI N A L SE R I AL TAG HA S BEEN RE M O V ED.
SEL L E R MAK E S N O W A R RANTY W HAT SO E V ER IN RE SPE C T TO A CC E SSO R I E S OR
PA R TS NO T SUPP L IE D BY S E LLE R . BU Y E R AG R EES THA T SE LLER SHA L L N O T BE
LI A B L E FO R ANY PROX I MA T E, C O NSE Q UE NTI A L , P U NIT I V E , S P E CIAL OR IN D IREC T
DAMA G E S OF ANY AMOU N T D U E TO A N Y CA U S E, INC L U DIN G , W ITHOU T
LIMITATI O N , A NY LO ST PR O FI T S , LO S S O F US E , C O S T S OF DELA Y, E T C . BU YE R
FUR T H ER AG R EE S THA T S SO L E AND EX C L US I V E RE M E DY A G AI N S T SEL L E R
FO R AN Y C LAI M OF ANY K I N D, IN C L UDI N G B R EAC H OF W A R R A N T Y, N E G LIGE N CE,
STR I C T LI A B ILITY IN TOR T, OR P R O DU CT L I AB I LI TY, ANY D E L A Y IN MANU F AC TU RE
OR D E LIV E R Y OF EQ U IP M E N T OR PR OD UC T, OR F O R ANY FAI L U R E OF S ELLE R TO
COMP L Y W ITH TH I S AGRE E ME N T S H A L L BE TH E RE P A I R OR R EPL A C EME N T OF TH E
PRO D U CTS AS PR O V IDE D H E REIN. ( REVI S ED D E C EMBE R
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Legal Information
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE
WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE
ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE
INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE.
IF UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CRYSTAL
REPRESENTATIVE FOR A COPY.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS
ARE PROVIDED WITH ALL FAULTS. CRYSTAL AND ALL NAMED SUPPLIERS DISCLAIM ALL WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE
PRACTICE.
IN NO EVENT SHALL CRYSTAL GROUP INC., OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE
TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS GUIDE, EVEN IF CRYSTAL OR ITS SUPPLIERS HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio-frequency energy and, if not installed and used in accordance with the instruction guide, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in
which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this guide generates and may
radiate radio-frequency energy. If it is not installed in accordance with installation instructions, it may cause interference
with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a
particular installation.
Modifying the equipment without written authorization may result in the equipment no longer complying with FCC
requirements for Class A or Class B digital devices. In that event, the right to use the equipment may be limited by FCC regulations,
and correction of any interference to radio or television communications may be required at the expense.
To determine whether the equipment is causing interference, turn off the equipment. If the interference stops, it was probably
caused by the Crystal equipment or one of its peripheral devices. If the equipment causes interference to radio or television
reception, try to correct the interference by using one or more of the following measures:
Turn the television or radio antenna until the interference stops.
Move the equipment to one side or the other of the television or radio.
Move the equipment farther away from the television or radio.
Plug the equipment into an outlet that is on a different circuit from the television or radio (that is, making certain the equipment and
the television or radio is on circuits controlled by different circuit breakers or fuses).
This Hardware Guide contains information to install, operate, and use the referenced product(s) manufactured or distributed by
Crystal Group Inc.
The information contained in this document is provided for reference only. Crystal Group Inc. does not assume any liability arising
out of the application or use of the information or products described herein. This guide l may contain or reference information and
products protected by copyrights or patents and it does not convey any license under the patent rights of Crystal Group Inc., nor the
rights of others.
Crystal and the Crystal Logo are trademarks of Crystal Group Inc. or its affiliates in the U.S. and other countries. Third party
trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership
relationship between Crystal and any other company.
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COPYRIGHTS AND TRADEMARKS
THIS HARDWARE GUIDE IS COPYRIGHT © 2012 BY CRYSTAL GROUP INC. ALL RIGHTS RESERVED.
SUPER MICRO IS A REGISTERED TRADEMARK OF SUPER MICRO COMPUTER, INC
DISCLAIMERS
MEMORY REMOVAL AND REPLACEMENT SHOULD BE PERFORMED BY ONLY QUALIFIED SERVICE PERSONNEL IN ACCORDANCE
WITH SECTION MEMORY REMOVAL AND REPLACEMENT. CONTACT CRYSTAL TECHNICAL SUPPORT FOR ASSISTANCE BEFORE
PERFORMING THESE PROCEDURES.
ANY SERVICE SHOULD BE PERFORMED BY QUALIFIED SERVICE PERSONNEL. CAREFULLY FOLLOW ALL ADVISORIES AND
INSTRUCTIONS IN THIS GUIDE TO AVOID CAUSING ANY BODILY INJURY OR DAMAGE TO THE UNIT. THIS PRODUCT DOES NOT
CONTAIN ANY USER SERVICEABLE PARTS.
DUE TO SPECIFIC OR CUSTOMIZED PRODUCTS, IMAGES PRESENTED IN THIS HARDWARE GUIDE MAY NOT DEPICT THE PRODUCT
THE CUSTOMER HAS RECEIVED.
CERTIFICATIONS AND LICENSES
EACH PRODUCT MANUFACTURED WITHIN CRYSTAL GROUP INC., IS MARKED WITH THE APPROPRIATE CERTIFICATION OR LICENSE
SYMBOLS THAT APPLY. IF THERE ARE ANY QUESTIONS ABOUT THE LICENSES AND/OR CERTIFICATIONS THAT CRYSTAL OBTAINS,
PLEASE CONTACT A CRYSTAL REPRESENTATIVE AT ONE OF THE OPTIONS LISTED ON THE CONTACT INFORMATION SECTION
LOCATED ON PAGE 6.
THANK YOU FOR YOUR BUSINESS.
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