18 CRYSTALACOUSTICS
WARRANTY
TERMS & CONDITIONS
To avoid any unnecessary inconvenience on
your part, we recommend that you read the
Instruction’s Manual carefully before seeking warranty service. Also, you can always
visit the company’s website www.crystalaudio.com for the latest updates with regard
to FAQ, Manual Instructions, firmware
upgrades.
1. Crystal Audio S.A. always maintains the
highest quaity and workmanship in all products, in order to offer you the best value for
your money.
2. The warranty applies from the purchase
date, as this is shown in the invoice receipt.
3. This warranty does not constitute, in any
case, financial reimbursement or any other
type of reimbursement beyond the repair or
replacement of the covered Product with the
same or equivalent equipment.
4. This warranty is valid only after the
display of the warranty card and evidence
of the legal Product purchase by submitting
the invoice receipt.
5. This warranty applies to the original enduser purchaser. Warranty does not apply
for damage caused by undue physical or
electrical stress or by acts of nature such as
floods, storms, fires, earthquakes, etc.
6. Crystal Audio warrants this product
against defects in material and workmanship for a period of two (2) years.
7. The battery included with this product is
covered by a six (6) month warranty, from
the day of purchase.
8. If the Product is covered under the Product’s Warranty period, Crystal Audio S.A.
will, at its sole discretion, at no cost to the
consumer, repair or replace defective Prod-
uct parts, or replace the entire Product.
9. In the event Crystal Audio S.A. is unable
to repair the Product, the Company will
replace the covered Product with the same
or equivalent equipment.
10. The required time for repairing the defective Product is solely determined by Crystal
Audio S.A.
11. Crystal Audio will, at its sole discretion,
and at no cost to the consumer, repair or
replace defective Product parts, or replace
the entire Product, subject to the Product
fall within the warranty period. Replaced
parts will be retained within Crystal Audio’s
ownership. The repair will take place at
Crystal Audio S.A facilities or authorized.
12. Consumable parts (e.g. cables, etc) of
this Product are not covered by this warranty.
13. Issues that may arise because of connection with electronic devices (TVs, DVD,
HDD, flash drives, etc) or other connected
equipment (cables, adaptors, etc) are not
covered by this warranty.
14. Potential repairs during the warranty
period do not automatically extend the warranty period. This will have to be discussed
and agreed between the consumer and
Crystal Audio S.A. facilities or another facility authorized by Crystal Audio. The Product
needs to be delivered at the dedicated facility, at the consumer’s own expense, during
normal working days and hours.
15. No reseller has the authority to amend
this warranty’s terms and conditions.
16. In order to exercise the warranty service,
please contact an authorized Crystal Audio reseller or Crystal Audio itself, to be given further
instructions, having ready the problem description and conditions, the product serial number
and computer operating system (if applicable).