Crystal RS255, RS255L24, RS235 User Manual

2U Rugged Servers User Guide

ISO 9001:2008 &

AS9100C:2009 CERTIFIED QMS

DOC-00223 REV. C

RS235 / RS255 / RS255L24

“The most trusted provider of computer

architecture for operational, deployable,

and high reliability applications.”

CRYSTAL GROUP INC. ISO 9001 CERTIFIED

DOC-00223 REV B

RS255, RS255L24, & RS235 Rugged Servers

DRIVER UPDATES 16

CHASSIS ACCESS 16

Contents

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THANK YOU 3

SAFETY 4

CONTACT INFORMATION 6

PRODUCT INFORMATION 7

INSTALLING THE PRODUCT 10

OPERATING THE PRODUCT 15

MAINTAINING THE PRODUCT 16

CONTENTS 1

ADVISORIES 4

HANDLING PRECAUTIONS 5

BATTERY DISPOSAL 5

CUSTOMER SERVICE 6

TECHNICAL SUPPORT 6

OVERVIEW 7

IDENTIFYING THE SERVER TYPE 7

SPECIFICATIONS 7

RACK MOUNTING PRECAUTIONS 10

INSTALLING IN AN EQUIPMENT RACK 11

CONNECTING TO THE POWER SOURCE 15

POWERING THE SERVER ON 15

GROUNDING

10

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RS255, RS255L24, & RS235 Rugged Servers

CHASSIS VIEWS 17

EXPANSION CARD REMOVAL AND REPLACEMENT 20

HARD DRIVE REMOVAL AND REPLACEMENT 22

MEMORY REMOVAL AND REPLACEMENT 23

TROUBLESHOOTING

25

AVAILABLE WARRANTY 26

CRYSTAL GROUP LIMITED WARRANTY 26

LEGAL INFORMATION 27

COPYRIGHTS AND TRADEMARKS 28

DESTINATION CONTROL NOTICE 28

DISCLAIMERS

28

CERTIFICATIONS AND LICENSES 28

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RS255, RS255L24, & RS235 Rugged Servers

We Thank You!

From all of us at Crystal Group Inc., THANK YOU for your purchase. Our customers are
the lifeline that keeps Crystal going. That is why it is extremely important to us that our
customers are 100% satisfied with their product choice.

Crystal products are designed to provide superior performance and reliability in the
harshest environments. Our company is ISO-9001:2008 and AS9100C:2009 certified
QMS to show that we are dedicated to providing high quality products to our
customers.

We are confident that this server will meet or exceed your expectations for what a
rugged industrial/military computer server should accomplish. If you have any questions
or concerns, please contact us at one of the options listed in the Contact Information
section on page 6.

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Safety

Any service should be performed by qualified service personnel. Carefully follow all
advisories and instructions in this manual to avoid causing any bodily injury or damage
to the unit. This product does not contain any user serviceable parts.

ADVISORIES

Three types of advisories are used throughout this manual to emphasize important
information or to warn of potential hazards to the user or equipment. These advisories
each have a specific icon that will stand for one of the following: Note, Warning or
Caution. An example of each is shown below:

NOTE

A note indicates important information that helps make better use of the equipment.

RS255, RS255L24, & RS235 Rugged Servers

WARNING

A warning indicates a potential for property damage, personal injury, or death.

CAUTION

Caution indicates potential damage to hardware or loss of data if instructions are not
followed.

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RS255, RS255L24, & RS235 Rugged Servers

HANDLING PRECAUTIONS

This product has components that may be damaged by electrostatic discharge (ESD).

Electrostatic Discharge (ESD)

To protect the equipment from electrostatic discharge, observe the following
precautions when handling or storing the equipment or its components:

1. Always use a grounded wrist strap at the workstation or ground frequently by touching
the metal chassis of the system before handling any components. The chassis must be
connected to an earth ground.

2. Use antistatic padding on all work surfaces.

3. Avoid static-inducing carpet areas.

4. Keep the electronic components in its static shield bag until ready to perform installation
or after removing it from the server.

5. Always handle the memory or expansion cards by the edges.

6. Do not touch the input/output connector pins.

BATTERY DISPOSAL

The following applies to any battery that might be on any board installed in the

equipment:

Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.

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RS255, RS255L24, & RS235 Rugged Servers

Contact Information

Crystal’s highly trained technical support personnel are dedicated to the service and
support of Crystal’s customers. Our technical personnel are acutely aware that downtime
experienced by a customer is a mission critical event. They excel at providing timely and
effective responses to any technical issues encountered in the field. Please contact us
with any questions or concerns by using one of the options below:

Customer Service Hours of Operation:

8:00 AM - 5:00 PM Monday through Friday Central Standard Time.

Technical Support Assistance Availability:

7/24/365- 7 days a week; 24 hours a day; 365 days a year.

After hours messaging service is available with a less than 30-minutes response
time.

Within the United States: 800-378-1636

International Number: 1+319-378-1636

Email Address: [e-mail]

Request a Form Under Tech Support:

http://www.crystalrugged.com

For Up-to-the-minute Crystal Products Information: http://www.crystalrugged.com

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Server

Rack

Units

Expansion

Slots

Drive

Bays

Modifier

Length

RS235

2 3 5

N/A

20”

RS255

2 5 5

N/A

20”

RS255L24

2 5 5

L-Long

24”

Table 1

Product Information

OVERVIEW

The Crystal RS255, RS255L24 and RS235 are compact two rack unit (R/U) computers in a

3.5” high by 17.75” wide by 20.125”(RS255 and RS235) and 24” (RS255L24) deep chassis
that is designed for use in a 19” rack mount enclosure (see section Installing the

Product for more information) or used as a stand-alone unit. Each product consists of an

aluminum chassis/enclosure, a power supply, an active motherboard, processor(s),
CD/DVD or BD, memory, and storage.

IDENTIFYING THE SERVER TYPE

RS255, RS255L24, & RS235 Rugged Servers

The actual number and type of expansion slots available are motherboard dependent.

SPECIFICATIONS

Mechanical

Height

ALL

Width

ALL

Depth

RS255 & RS235 20.125” (51.1 cm)

RS255L24

Weight

RS255 & RS235 30-35 lbs (13.6-15.9 kg) (excludes vibe kit mods)

3.5” (8.9 cm)

17.75” (45.1 cm)

24” (61 cm)

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RS255, RS255L24, & RS235 Rugged Servers

RS255L24

35-40 lbs (15.9-18.1 kg); excludes vibe kit
mods

Electromagnetic Interference (EMI)

ALL

Environmental kits available for shock,

vibration, EMI and humidity.

Expansion Slots

RS255 & RS255L24

Five low profile slots; combinations are

configuration dependent

RS235

Three low profile slots; combinations are

configuration dependent

Drive Options

ALL

Standard

One CD/DVD (R/W) or Blu-ray

Standard

Five removable SATA or SAS 2.5” or 3.5” HDD

Option 1

Ten 2.5” rugged drives mounted in pairs

Cooling

ALL

High speed, high volume fans (6 + 2 PS)

Thermostatically controlled

Mounting Options

ALL

Standard

Mounted on Delrin glides

Option 1

Fixed mount, front and rear

Option 2

Jonathan rails

Power Supply Options

ALL

Standard

120/240 VAC W/PFC

Option 1

28 VDC

Option 2

120/240 VAC 1+1 W/PFC

Not all MIL-STD kits are available for the above options.

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