Crystal RE0813 User Manual

RE0813 Rugged Embedded Computer User Guide

The most trusted provider for operational, deployable, and high reliability computing applications.

CRYSTAL GROUP INC.

©2015 BY CRYSTAL GROUP INC. ALL RIGHTS RESERVED.

ISO 9001:2008 &

AS9100C:2009 CERTIFIED QMS

DOC-00355 REV B

RE0813 Rugged Embedded Computer

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Table of Contents

We Thank You ................................................................................................................................. 3

Safety .............................................................................................................................................. 4

Advisories .................................................................................................................................................. 4

Electrostatic Discharge (ESD) .................................................................................................................... 5

Battery Disposal ........................................................................................................................................ 5

A. Contact Information ................................................................................................................ 6

Customer Service ....................................................................................................................................... 6

Technical Support ...................................................................................................................................... 6

B. Product Information ................................................................................................................ 7

Overview ................................................................................................................................................... 7

Identifying the Server Type ....................................................................................................................... 7

Specifications ............................................................................................................................................. 7

C. Installing the Product ............................................................................................................ 10

Grounding ................................................................................................................................................ 10

Rack Mounting Precautions .................................................................................................................... 10

Installing the Product in an Equipment Rack .......................................................................................... 11

Installing the Product on a Panel ............................................................................................................ 12

D. Operating the Product .......................................................................................................... 13

Connecting to a Power Source ................................................................................................................ 13

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RE0813 Rugged Embedded Computer

Powering the Server On .......................................................................................................................... 13

E. Maintaining the Product ....................................................................................................... 14

Driver Updates ........................................................................................................................................ 14

Chassis Access ......................................................................................................................................... 14

Chassis Views ........................................................................................................................................... 15

Memory Removal and Replacement ....................................................................................................... 18

Hard drive Removal and Replacement .................................................................................................... 19

Expansion card Removal and Replacement ............................................................................................ 19

F. Troubleshooting ................................................................................................................... 22

Available Warranty ....................................................................................................................... 23

Legal Information .......................................................................................................................... 24

Disclaimers .................................................................................................................................... 25

Certifications and Licenses............................................................................................................ 25

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RE0813 Rugged Embedded Computer

We Thank You!

From all of us at Crystal Group Inc., THANK YOU for your purchase of the RE0813. Our
customers are the lifeline that keeps Crystal going. That is why it is extremely important to us
that our customers are 100% satisfied with their product choice.

Crystal products are designed to provide superior performance and reliability in the harshest
environments. Our company is ISO 9001:2008 and AS9100C:2009 certified QMS to show that
we are dedicated to providing high quality products to our customers.

We are confident that this server will meet or exceed your expectations for what a high
reliability server should be. If you have any questions or concerns, please contact us at one of
the options listed in the Contact Information section on page 6.

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Safety

Any service should be performed by qualified service personnel. Carefully follow all advisories
and instructions in this guide to avoid causing any bodily injury or damage to the unit. This
product does not contain any user serviceable parts.

Advisories

Three types of advisories are used throughout this guide to emphasize important information or
to warn of potential hazards to the user or equipment. These advisories each have a specific
icon that will stand for one of the following: Note, Warning, or Caution. An example of each is
shown below:

RE0813 Rugged Embedded Computer

NOTE

A note indicates important information that helps make better use of the equipment.

WARNING

A warning indicates a potential for property damage, personal injury, or death.

CAUTION

Caution indicates potential damage to hardware or loss of data if instructions are not

followed.

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RE0813 Rugged Embedded Computer

Handling Precautions

This product has components that may be damaged by electrostatic discharge (ESD).

Electrostatic Discharge (ESD)

To protect the equipment from electrostatic discharge, observe the following precautions when
handling or storing the equipment or its components:

1. Always use a grounded wrist strap at the workstation or ground frequently by touching

the metal chassis of the system before handling any components. The chassis must be
connected to an earth ground.

2. Use antistatic padding on all work surfaces.

3. Avoid static-inducing carpet areas.

4. Keep the electronic components in its static shield bag until ready to perform

installation or after removing it from the server.

5. Always handle the memory or expansion cards by the edges.

6. Do not touch the input/output connector pins.

Battery Disposal

The following applies to any battery that might be on any board installed in the RE0813
equipment:

Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer.

Dispose of used batteries according to the m

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A. Contact Information

Our technical personnel are acutely aware that downtime experienced by a
customer is a mission critical event. They excel at providing timely and effective responses to
any technical issues encountered in the field. Please contact us with any questions or concerns
by using one of the options below:

Customer Service

HOURS OF OPERATION:

8:00 AM - 5:00 PM Monday through Friday Central Time.

Technical Support

RE0813 Rugged Embedded Computer

support of

ASSISTANCE AVAILABILITY:

7/24/365- 7 days a week; 24 hours a day; 365 days a year.

After hours messaging service is available with a less than 30-minutes response time.

Within the United States: 800-378-1636

International Number: 1+319-378-1636

Email Address: [e-mail]

Request a Form Under Tech Support:

http://www.crystalrugged.com

For Up-to-the-minute Crystal Products Information: http://www.crystalrugged.com

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RE0813 Rugged Embedded Computer

Rugged

Embedd

# of

# of

B. Product Information

Overview

The Crystal RE0813 is a compact embedded computer in a 1.75 15 wide by 11

deep chassis that is designed for (see section Installing the

Product for more information) or used as a stand-alone unit. The RE0813 consists of an

aluminum chassis/enclosure, a power supply, an active motherboard, processor(s), memory,
and storage).

Identifying the Server Type

Table 1. Server Identification

Mechanical 1U)
Height 4.4 cm)

Width

Depth

Weight 7.3 lbs. (3.3 kg) 7.8 lbs. (3.5 kg)

Electromagnetic Interference (EMI)

Environmental kits available for shock,
vibration, EMI and humidity.

RE 8 1 3

Embedded

The actual number of expansion slots is motherboard dependent.

Specifications

And Environmental Compliance

ed family

number

expansion

slots in chassis

Hard drives

RE0813

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