Crystal RCS1921R User Manual

RCS1921R Rugged Router

User Guide

The most trusted provider for operational, deployable, and high reliability computing applications.

CRYSTAL GROUP INC.

ISO 9001:2008 &

©2015 BY CRYSTAL GROUP INC. ALL RIGHTS RESERVED.

AS9100C:2009 CERTIFIED QMS

DOC-00322 REV C

RCS1921R Rugged Router

CONTENTS

TABLE OF CONTENTS

CONTENTS ............................................................................................................................. 1

WE THANK YOU ..................................................................................................................... 3

SAFETY .................................................................................................................................. 4

After selecting a hyperlink, choose ALT and to jump back to original cursor position.

ADVISORIES ....................................................................................................................................4

HANDLING PRECAUTIONS ...............................................................................................................5

ELECTROSTATIC DISCHARGE (ESD) ...................................................................................................5

BATTERY DISPOSAL .........................................................................................................................5

A CONTACT INFORMATION ................................................................................................. 6

CUSTOMER SERVICE HOURS OF OPERATION ....................................................................................6

TECHNICAL SUPPORT ASSISTANCE AVAILABILITY .............................................................................6

B PRODUCT INFORMATION ................................................................................................. 7

OVERVIEW .....................................................................................................................................7

SPECIFICATIONS ..............................................................................................................................7

C INSTALLING THE PRODUCT ............................................................................................... 9

GROUNDING ..................................................................................................................................9

RACK MOUNTING PRECAUTIONS ....................................................................................................9

INSTALLING THE PRODUCT IN AN EQUIPMENT RACK ..................................................................... 10

RCS1921R User Guide Page 1 of 18

RCS1921R Rugged Router

D OPERATING THE PRODUCT ............................................................................................. 12

CONNECTING TO A POWER SOURCE .............................................................................................. 12

POWERING THE ROUTER ON ......................................................................................................... 12

E MAINTAINING THE PRODUCT ......................................................................................... 13

DRIVER UPDATES .......................................................................................................................... 13

CHASSIS ACCESS ........................................................................................................................... 13

CHASSIS VIEWS ............................................................................................................................. 14

F TROUBLESHOOTING ....................................................................................................... 15

AVAILABLE WARRANTY ....................................................................................................... 16

CRYSTAL GROUP LIMITED WARRANTY ........................................................................................... 16

LEGAL INFORMATION .......................................................................................................... 17

DISCLAIMERS ....................................................................................................................... 18

CERTIFICATIONS AND LICENSES ........................................................................................... 18

RCS1921R User Guide Page 2 of 18

RCS1921R Rugged Router

WE THANK YOU!

From all of us at Crystal Group Inc., THANK YOU for your purchase of the RCS1921R Router. Our
customers are the lifeline that keeps Crystal going. That is why it is extremely important to us
that our customers are 100% satisfied with their product choice.

Crystal products are designed to provide superior performance and reliability in the harshest
environments. Our company is ISO 9001:2008 and AS9100C:2009 certified QMS to show that
we are dedicated to providing high quality products to our customers.

We are confident that this router will meet or exceed your expectations. If you have any
questions or concerns, please contact us at one of the options listed in the Contact Information
section on page 6.

RCS1921R User Guide Page 3 of 18

SAFETY

Any service should be performed by qualified service personnel. Carefully follow all advisories
and instructions in this user guide to avoid causing any bodily injury or damage to the unit. This
product does not contain any user serviceable parts.

ADVISORIES

Three types of advisories are used throughout this user guide to emphasize important
information or to warn of potential hazards to the user or equipment. These advisories each
have a specific icon that will stand for one of the following: Note, Warning, or Caution. An
example of each is shown below:

RCS1921R Rugged Router

NOTE

A note indicates important information that helps make better use of the equipment.

WARNING

A warning indicates a potential for property damage, personal injury, or death.

CAUTION

Caution indicates potential damage to hardware or loss of data if instructions are not

followed.

RCS1921R User Guide Page 4 of 18

RCS1921R Rugged Router

HANDLING PRECAUTIONS

This product has components that may be damaged by electrostatic discharge (ESD).

ELECTROSTATIC DISCHARGE (ESD)

To protect the equipment from electrostatic discharge, observe the following precautions when
handling or storing the equipment or its components:

1. Always use a grounded wrist strap at the workstation or ground frequently by touching

the metal chassis of the system before handling any components. The chassis must be
connected to an earth ground.

2. Use antistatic padding on all work surfaces.

3. Avoid static-inducing carpet areas.

4. Keep the electronic components in its static shield bag until ready to perform

installation or after removing it from the router.

5. Always handle the memory or expansion cards by the edges.

6. Do not touch the input/output connector pins.

BATTERY DISPOSAL

The following applies to any battery that might be on any board installed in the RCS1921R
Router equipment:

Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the m

RCS1921R User Guide Page 5 of 18