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Protecting Your
Digital Assets
™
CRU® User Manual
RAX® Secure 3QJ
RAX® Secure 3QJp
Features
• Hardware-based AES 256-bit Encryption--Offers affordable military-grade AES
256-bitdataprotectionthatencryptstheentireharddrive--includingbootsector,
OS,andswaples.
• Optionalwriteprotection ontheRAX 3QJpenclosureprevents datafrombeing
overwrittenoraltered.
• RemovablecarriersencloseandprotectharddriveswhenremovedfromtheRAX
enclosure.
• eSATA, FireWire 800, USB 2.0, and USB 3.0 connections are provided for wide
varietyofconnectivity.
A9-210-0014 Revision 1.0
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Table of Contents
1. Pre-Installation Steps 2
1.1 Box Contents 2
1.2 Identifying Parts of your RAX800-TR 2
1.3 Warnings and Notices 3
2. Installation Steps 3
2.1 Installing Hard Drives 3
2.2 Selecting the Operation Mode for Each Bay 3
2.3 Host Connections 3
2.4 Operating Your RAX Unit 3
3. LED Behavior 4
4. Usage with Mac and Windows Operating
Systems
4.1 Usage with Mac OS X 4
4.1.1 Formatting a Drive 4
4.1.2 Mounting and Unmounting Volumes 4
4.1.3 Creating a Boot Drive 4
4.2 Usage with Windows Operating Systems 4
4.2.1 Formatting a Drive 4
4.2.2 Mounting and Unmounting Volumes 5
5. Rack Mounting Warnings 5
6. Frequently Asked Questions 6
7. Technical Specications 7
Forensic Device User Advisory (3QJp
Models Only)
Before using this tool for accessing sensitive data, verify
the write-blocking function of the product. Attach a
known good formatted drive and verify that the drive
mounts properly on your computer. Copy les to the
drive. Due to the “spoof writing” style of write-blocking
employed by this product, the les will appear to copy
successfully. Next, unmount and remount the drive. The
les that you copied should not appear after the drive is
remounted. If they do appear, there is a problem with
your forensic device and you should contact our support
department for further instructions.
1. Pre-Installation Steps
4
1.1 Box Contents
The following list contains the items that are included
in the complete conguration for this device. Please
contact CRU if any items are missing or damaged:
Accessories Quantity
RAX 3QJ or 3QJp Unit 1
Power Cord 1
Key Set 1
Screw Kit 1
Quick Start Guide 1
1.2 Identifying Parts of your RAX Secure Enclosure
Drive
Activity LED
Bay Keylock
Drive
Temperature
LED
Drive
Power LED
Power LED
Fan LED
R/W Mode
Activation LED*
WP Mode
Activation LED*
Operation
Mode Switch*
Drive
Health LED
Error LED
Power
Switch
Key
Encryption
Security
Key Port
LED
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*Feature only available on 3QJp products
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1.3 Warnings and Notices
Please read the following before beginning installation.
General Care
• Proper grounding is strongly recommended to prevent
electrical damage to the unit or other connected
devices, including the computer host. Avoid all
dramatic movement, tapping on the unit, and
vibration.
• Avoid placing the unit close to magnetic devices, high
voltage devices, or near a heat source. This includes
any place where the product will be subject to direct
sunlight. Do NOT allow water to make contact with
the unit.
• Before starting any type of hardware installation,
please ensure that all power switches have been turned
off and all power cords have been disconnected to
prevent personal injury and damage to the hardware.
R/W (Read/Write)
RAX 3QJp bays will operate like standard external hard
drives, performing standard read and write functions. The
drive bay must be set to R/W mode in order to format the
hard drive.
WP (Write Protect)
RAX 3QJp bays will protect data already on the hard drive.
The data on the drive can be read but cannot be altered.
NOTE: When changing the mode of operation the
new setting will not take effect until the power is
cycled or a drive is removed or added. The mode LED
will then change to indicate the new mode.
2.3 Host Connections
RAX units connect to your computer in one of four ways;
USB 3.0, USB 2.0, Firewire 800, or eSATA. Choose one of the
four cable types to use and plug it into the unit. Each bay
requires its own data connection.
• To avoid overheating, the unit should be operated in a
well-ventilated area.
• Remove the drives before transporting the unit to
prevent damage to the drive interfaces.
2 Installation Steps
2.1 Installing Hard Drives
a. Slide the drive carrier out of the RAX unit.
b. The carrier’s cover is held in place by a screw on the
rear of the unit. Remove the screw and then remove
the cover.
c. Slide the drive in from the front of the carrier.
d. Mate the connection on the drive with the connection
on the drive carrier circuit board.
e. Flip the drive/carrier assembly over and secure the
drive in place with the provided screws.
f. Attach the Temperature Control Cooling Sensor to the
top of the drive with a piece of tape.
g. Replace the carrier cover and secure the screw on the
rear of the carrier.
2.4 Operating Your RAX Unit
a. Connect the data cables to the RAX unit and to your
computer.
b. Plug in the power cord to the RAX unit and to a
grounded electrical outlet.
c. If you have not already done so, slide the carriers into
the open receiving frames on the RAX unit.
d. Insert the Security Key into the Mini-USB Security Key
Port on the face of each receiving frame.
e. Insert a DataPort key into the key lock and turn it 90
degrees clockwise to power on the unit.
f. When both green LEDs are lit on both receiving frames,
showing that the drives are ready and encryption is
activated, remove the Security Key and store it in a safe
location.
When any hard drive is rst used with a RAX Secure unit,
it will show up as a blank, unallocated drive and you’ll need
to format the drive inside the unit before you can use it.
Note that formatting a drive will erase all data on
the drive, so be sure to back up your data before
beginning this operation.
h. Slide the carrier into the RAX unit.
2.2 Selecting the Operation Mode for Each Bay
Each bay comes equipped with a switch on the front
bezel that switches between Read/Write Mode and Write
Protect Mode. Flip the switch for each bay to choose the
appropriate operation mode.
NOTE: This section refers only to 3QJp write protect
models.
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NOTE: If any of the drives are inaccessible after
powering on the unit, try the following steps:
1. Turn off the power.
2. Remove the drive(s) in question.
3. Reinsert the drive(s).
4. Turn on the power.