To obtain fast, efficient service when ordering repair parts for your Crown Material Handling Equipment, please
follow this simple procedure:
1. Address all orders to your local Crown dealer.
2. Specify model and serial number of truck, which is shown on the serial number plate.
3. List the quantity needed.
4. List the part number and description, as shown in this Service Manual.
5. Show billing and shipping address.
6. Suggest fastest routing.
Your authorized Crown dealer stocks a large number of standard service parts. In addition, he has a factory trained Service Department to serve you.
Our Local Crown Dealer Is
NAME
ADDRESS
CITY
STATEZIP
TELEPHONE
The information in this manual is the latest available at the time of printing for the unit with which it was shipped.
Should there be any variation due to vendor changes or special options on your unit, contact your Crown dealer
or Crown at the above address.
TO PREVENT SERIOUS RISK OF INJURY TO
YOURSELF AND OTHERS OBSERVE THE FOLLOWING SAFETY INSTRUCTIONS
Power industrial trucks may become hazardous if adequate maintenance is neglected. Therefore, adequate
maintenance facilities, trained personnel and procedures should be provided.
Maintenance and inspection shall be performed in conformance with the following practices:
1. A scheduled planned maintenance, lubr ica tio n,
and inspection system should be followed.
2. Only qualified and authorized personnel shall be
permitted to maintain, repair, adjust and inspect
truck.
3. Before leaving the truck—
–Stop truck.
–Fully lower the load engaging means.
–Place directional controls in neutral.
–Apply the parking brake.
–Turn off power (power disconnect).
–Remove key.
–Block the wheels if truck is on an incline.
4. Before working on truck—
–Raise drive wheel free of floor or disconnect
power sources.
–Use chocks or other positive positioning de-
vices.
–Block load engaging means, inter masts, or
chassis before working under them.
–Operation to check performance of truck or at-
tachments shall be conducted in an authorized
safe clearance area.
5. Before starting to operate truck—
–Be in operating position.
–Apply brake.
–Place directional control in neutral.
–Before operating truck, check functions of lift
systems, directional control, speed control, steering, warning devices, brakes and any attachments
if any used.
6. Avoid fire hazards and have fire protection equipment present. Do not use an open flame to check
level, or for leakage of electrolyte and fluids or oil.
Do not use open pans of fuel or flammable cleaning fluids for cleaning parts.
7. Keep shop well ventilated, clean and dry.
8. Brakes, steering mechanisms, control mechanisms, lift overload devices, guards, and safety devices shall be inspected regularly and maintained
in a safe operating condition.
–All guards must be installed to factory configuration and condition before operating truck. Do not
operate truck if any guards or fasteners are damaged, improperly installed or missing.
9. Capacity, operation and maintenance instruction
plates or decals shall be maintained in legible condition.
10. All parts of lift mechanisms shall be inspected to
maintain them in safe operating condition.
11. All hydraulic systems shall be regularly inspected
and maintained in conformance with good practice.
Cylinders, valves, and other similar parts shall be
checked to assure that “drift” has not developed to
the extent that it would create a hazard.
12. Batteries, motors, controllers, limit switches, protective devices, electrical conductors, and connections shall be maintained in conformance with
good practice. Special attention shall be paid to the
condition of electrical insulation.
13. Trucks shall be kept in a clean condition to minimize fire hazards and facilitate detection of loose
or defective parts.
Crown 1976 PF2821-1 Rev. 10/08
MA-04.0-001
05 Rev. 10/08
3
SAFETY
General Maintenance Instructions
14. Modifications and additions which affe ct cap a city
and safe truck operation shall not be performed b y
the customer or user without manufacturers prior
written approval. Capacity, operation and maintenance plates or decals shall be changed accordingly.
–Adding electrical devices (radio, terminal,
lights, etc.) or changing existing components or
wiring can affect truck operation and could cause
an accident. Contact authorized Crown personnel
before adding to or changing the electrical system
in any way.
–For EE rated trucks, adding electrical devices
could cause a fire or explosion, as well as void the
EE rating. Written approval must be obtained from
Crown prior to adding electrical device(s). Prior to
use, inspection of installed device(s) must be performed by an appropriate nationally recognized
testing laboratory (i.e. Underwriters Laboratories
Inc) or the Authority Having Jurisdiction (see NFPA
505).
15. Care shall be taken to assure that all replacement
parts are interchangeable with the original parts
and of equal quality to that provided in the original
equipment.
16. Be sure that any equipment added to the truck (terminal, fan, clipboard, etc.) is positioned so that it
does not block your vision or interfere with safe and
efficient operation of the truck.
For further information pertaining to operating and
maintenance procedures:
•All trucks except Series B and Tow Tractors, refer
to current ASME B56.1.
•Series B trucks, refer to current ASME B56.10.
•Tow Tractors, refer to current ASME B56.9.
05 Rev. 10/08
4
MA-04.0-002
Crown 1976 PF 2821-2 Rev. 10/08
SAFETY
CAUTION
CAUTION
Control of Hazardous Energy
Control of Hazardous Energy
Lockout/Tagout
In the interest of safety and to ensure compliance with
OSHA Regulations, (Standards - 29 CFR), control of
hazardous energy (lockout/tagout) - 1910.147, Crown
has developed guidelines for proper energy control
when performing service and maintenance on the
truck. Before performing any service or maintenance,
review appropriate sections in this service manual for
additional procedures to be followed.
In addition, Crown recommends that all mechanics
wear appropriate protective items, such as safety
glasses, work gloves, and steel-toed shoes, whenever
performing service or maintenance work on Crown
equipment.
Battery
Safety Rules
•Wear protective clothing, such as, rubber apron,
gloves, boots and full-face shield when per forming
any maintenance on batteries. Do not allow electrolyte to come in contact with eyes, skin, clothing
or floor. If electrolyte comes in contact with eyes,
flush immediately and thoroughly with clean water .
Obtain medical attention immediately. Should electrolyte be spilled on skin, rinse promptly with clean
water and wash with soap. A baking soda solution
(one pound to one gallon of water) will neutralize
acid spilled on clothing, floor or any other surface.
Apply solution until bubbling stops and rinse with
clean water.
•Keep vent plugs firmly in place at all times except
when adding water or taking hydrometer readings.
•Do not bring any type of flame, spark, etc., near the
battery. Gas formed while the battery is charging,
is highly explosive. This gas remains in the cells
long after charging has stopped.
•Do not allow dirt, cleaning solution or other foreign
material to enter cells. Impurities in electrolyte has
a neutralizing effect reducing available charge.
•If battery repair is planned, follow the battery man-
ufacturer's instructions concerning repair practices
and procedures.
Battery Care
Only qualified and experienced personnel should perform maintenance and repair on batteries.
•Make certain the charger being used matches the
voltage and amperage of the truck battery. This
voltage is listed on the truck serial plate.
•Before disconnecting or connectin g batte r i es to a
charger , make sure charger is "OFF". If an attempt
is made to do this while charger is "ON", serious
injury to you, the battery and charger could result.
•Never use a match or lighter. Battery fumes are ex-
plosive.
•Make certain battery used meets weight, size and
voltage requirements of truck (refer to seria l plate).
NEVER operate truck with an undersized battery.
Charging
Never smoke or bring flame near the battery. Gas
formed during charging is highly explosive and can
cause serious injury.
Consult the charger manufacturer's manual covering
your charger for hints on operation and maintenance.
•Do not lay metallic or conductive objects on bat-
tery. Arcing will result.
Crown 2006 PF15396-1 Rev. 9/07
MA-1055-100
03 Rev. 9/07
5
SAFETY
CAUTION
CAUTION
CAUTION
Control of Hazardous Energy
Battery Removal
When removing the battery, move truck to area intended for battery care. Floor must be level. Turn key
switch or toggle switch to "OFF" position and remove
key. Disconnect battery and lockout or tagout truck as
described in Lockout - Tagout in this section. Never
move battery partially from truck without roller stand in
place. Lower load engaging means completely. If battery is removed with load engaging means raised, use
hoist attached to mast to provide tip over protection. Do
not allow any metallic object to come in contact with the
top of the battery cells. This may cause a short circuit
when removing, transporting the battery. Use an insulator (such as plywood) to cover the top of the battery
before and during removal.
Make certain same battery or battery of equal weight is
loaded into truck for truck stability. See nameplate for
minimum battery weight.
Lockout - Tagout
Always turn key switch to "OFF", remove key and apply
tag to multi-function control handle Item 1 and/or steering tiller Item 2 with cable tie warning others truck is
being serviced.
Figure 8251
Battery Installation
When installing the battery, move truck to area intended for battery care. Floor must be level. Turn key
switch or toggle switch to "OFF" position and remove
key. Lockout or tagout truck as described in Lockout Tagout in this section. If battery was removed with load
engaging means raised, use hoist attached to mast to
provide tip over protection. Do not allow any metallic
object to come in contact with the top of the battery
cells. This may cause a short circuit when transporting
or installing the battery. Use an insulator (such as plywood) to cover the top of the battery before and during
installation.
Figure 16925-01
a
Multi-function Control Handle
b
Steering Tiller
When maintenance is to be performed and th e bat tery
will be left in the truck, remove the main power fuses
and install a commercially available lockout device on
the battery connector.
When maintenance is performed and the battery is removed from the truck, remove main power fuses, install
a lockout device on the trucks battery connector if possible, or if possible install a tag with a cable tie on the
trucks battery connector so it cannot be removed easily
warning that the truck is not available for operation.
03 Rev. 9/07
6
MA-1055-101
Crown 2006 PF15396-2 Rev. 9/07
Brake Release Instructions
WARNING
CAUTION
Tow Condition Note:
- Disconnect PC210 From JC210
- Connect PC211 Into JC210
RC 5500 series trucks ship with sprin g applied/e lectrically released brakes. Power m ust be applied to the
brake circuit to release brakes for towing/unloading.
Equipment required: Crown wire harness part number
139956-001 or equivalent.
Extreme care must be taken when using this method to
release the brakes. With brakes released on uneven
surfaces, vehicle will roll.
No battery installed method
1. Open vehicle "desktop" cover and disconnect harness connector CA210 (near power fuses).
2. Plug harness (139956-001) into harness plug
JC210.
SAFETY
Control of Hazardous Energy
3. Apply 18-24 volts (DC) to harness to release
brakes.
4. Once vehicle has been moved, remove power to
harness and reconnect CA210.
Do not apply more than 28 volts (DC) to brake release
harness. Brake coil damage will occur.
Battery installed method
1. With battery unplugged from vehicle, unplug harness connector CA210 (located under desktop
cover).
2. Plug JC210 into PC211 (located in same area) on
vehicle.
3. Plug battery into vehicle battery connector to release brakes.
4. Once vehicle has been moved, disconnect battery
and reconnect CA210.
Figure 16926
Crown 2006 PF15396-3 Rev. 9/07
MA-1055-102
03 Rev. 9/07
7
SAFETY
WARNING
Truck Modules
Control of Hazardous Energy
Capacitance
Due to capacitance voltage present in the traction motor controller and lift motor controller, whenever performing maintenance which may permit contact with
the bus bars and associated power cables, discharge
the capacitors.
•Move truck to a secure non-traffic maintenance
area with a level floor.
•Lockout or tagout truck as described in Lockout -
Tagout in this section.
•Disconnecting the battery will discharge the capac-
itors. Once the dash display flashes, the capacitors
are discharged. T wo alternative methods of discharging these capacitors are to disconnect the
battery and hold the key switch in the "start" position for 10 seconds or disconnect the battery and
connect a 200 ohm, 2 watt resistor betw ee n th e
positive and negative terminals on the controller.
•Turn key switch to "OFF", remove key.
Hydraulic
AVOID HIGH PRESSURE FLUIDS – Escaping fluid
under pressure can penetrate the skin causing serious
injury. Relieve pressure before disconnecting hydraulic
lines. Tighten all connections before applying pressure. Keep hands and body away from pin holes which
eject fluids under high pressure. Use a piece of cardboard or paper to search for leaks. Do not use your
hand.
Any fluid injected into the skin under high pressure
should be considered as a serious medical emergency
despite an initial normal appearance of the skin. There
is a delayed onset of pain, and serious tissue d amage
may occur. Medical attention should be sought immediately by a specialist who has had experience with this
type of injury.
When maintenance is to be performed on the hydraulic
system, make certain the hydraulic system is not under
pressure by:
•Move truck to a secure non-traffic maintenance
area with a level floor.
•No load on forks.
•Completely lower load engaging means (mast) or,
if required for maintenance, block mast sections at
the appropriate height as described in Mast of this
section.
•Lockout or tagout truck as described in Lockout -
Tagout in this section.
•Depressurize hydraulic reservoir by momentarily
opening cap on reservoir before disconnecting any
hydraulic lines or components.
•Operate hydraulic levers to remove any hydraulic
pressure that may be present.
Figure 16927
03 Rev. 9/07
8
MA-1055-103
Crown 2006 PF15396-4 Rev. 9/07
SAFETY
WARNING
WARNING
WARNING
WARNING
Control of Hazardous Energy
Towing Truck
Refer to the following guidelines when towing the truck:
Towing by Pulling in
Power Unit First Direction
•Towed truck must always maintain three contact
points with floor and/or towing device.
•Do not make sharp turns when lifting/towing truck.
•Towed vehicle forks should be empty and no more
than 305 mm (12.0 in) off floor. If possible, tilt forks
back and center sideshifter.
•Extreme care must be taken when using this
method to release the brakes. With brakes released on uneven surfaces, vehicle will roll.
•Provide a safe distance for truck to coast to stop.
•Excessive acceleration by towing vehicle, or drag
caused by towed vehicle (i.e., brake drag, drive
unit drag, wheel drag, etc.) will greatly increase requirements to pull or push a vehicle.
Preparing Truck For Towing:
•When attaching towing device to lift truck to be
towed, a slotted hole has been provided on rear
bottom side of power unit. Firmly attach tow device
in this area. Fasten so as not to loosen or disengage during towing.
•Power must be applied to the brake circuit to re-
lease brakes for towing. Refer to Brake Release
Instructions in this section.
•Turn power OFF.
Truck will be difficult to steer. Use extreme caution.
•Driver will be required to steer truck, as there is no
power assist from hydraulics. Truck will coast to
stop.
Towing Device Requirements:
•Towing device/vehicle must have pulling/braking
capacity greater than 3600 kg (8000 lb).
•Brakes on towed truck will not operate.
Towing mechanism attachment must not intrude more
than 40 mm (1.6 in) into floorboard cavity. Failure to
observe this WARNING could result in damage to floorboard components.
Figure 18645
a
Floorboard (cutout to show slotted hole)
b
Slotted Hole
Towing Guidelines:
•Maximum travel speed while towing truck is
3.2 kph (2 mph).
Truck will be difficult to steer. Use extreme caution.
•Driver will be required to steer truck, as there is no
power assist from hydraulics.
•Truck will coast to stop.
•Operator actions: see WARNINGS above.
Crown 2006 PF15396-5 Rev. 9/07
MA-1055-104
03 Rev. 9/07
9
SAFETY
WARNING
WARNING
WARNING
WARNING
Control of Hazardous Energy
Towing by Pulling
in the Forks First Direction
Towing by pulling in the forks first direction is not
recommended.
Towing by Lifting Truck and
Pulling in Power Unit First Direction
•Do not lift towed truck higher than 51 mm (2.0 in)
off floor.
•Towed truck must always maintain three contact
points with floor and/or towing device.
•Do not make sharp turns when lifting/towing truck.
•Towed vehicle forks should be empty and no more
than 305 mm (12.0 in) off floor. If possible, tilt forks
back and center sideshifter.
•Extreme care must be taken when using this
method to release the brakes. With brakes released on uneven surfaces, vehicle will roll.
Towing Guidelines:
•Maximum travel speed while towing truck is
3.2 kph (2 mph).
Truck will be difficult to steer. Use extreme caution.
•No operator should be on lifted and towed truck.
•Operator actions: see WARNINGS above.
Towing by Lifting Truck and
Pulling in the Forks First Direction
Towing by lifting truck and pulling in the forks first
direction is not recommended.
Preparing Truck For Towing:
•Power must be applied to the brake circuit to re-
lease brakes for towing. Refer to Brake Release
Instructions in this section.
•Turn power OFF.
Towing Device Requirements:
•Towing device must have lifting capacity of
2268 kg (5000 lb) at load position at slot opening in
bottom of power unit.
•Towing device must have pulling/pushing/braking
capacity greater than 3600 kg (8000 lb).
•Ensure that a stem or ball capable of stated pulling/
pushing/braking capacity, and of such a design as
to prevent disengagement during towing oper ation,
is used.
•When attaching towing device to lift truck to be
towed, engage in slot located in rear , lower portion
of power unit skirt.
03 Rev. 9/07
10
MA-1055-105
Crown 2006 PF15396-6 Rev. 9/07
SAFETY
WARNING
NOTE
Side
Steer
Wheel
Control of Hazardous Energy
Lifting and Blocking
Move truck to a secure non-traffic maintenance
•
area with a level floor.
•No load on forks.
•Lockout or tagout truck as described in Lockout -
Tagout in this section.
NOTES:
•Hydraulic Jack Capacity: 3620 kg (8000 lb)
• Crown Part Number: 122599
• Collapsed Height Minimum: 60 mm (2.25 in)
• Raised Height Maximum: 400 mm (16 in)
Figure 16928-01
a
Use Serated Pads on Jack and Position Jack 75 mm (3.0 in)
Inward on a Flat Surface
b
Hardwood Block One Side of Truck Only to Height as
Required – Not to Exceed 162 mm (8.0 in)
cDo Not Raise Forks More than 380 mm (15 in) from Floor
Truck stability decreases dramatically if truck skirt is
raised more than 140 mm (5.5 in) or 15°. Attach sling
and overhead lifting device to all cross members of the
mast to prevent truck from tipping over when raising
one side of the truck.
Figure 16929-01
a
Use Hardwood Blocks to Set Height as Required – Not to
Exceed 162 mm (8.0 in)
b
Wheel Chock Both Drive Wheels
cDo Not Raise Forks More than 380 mm (15 in) from Floor
Position hardwood blocks as shown when lifting and
blocking the truck.
Crown 2006 PF15396-7 Rev. 9/07
MA-1055-106
03 Rev. 9/07
11
SAFETY
Control of Hazardous Energy
Mast
Blocking Masts
Use 100 x 100 mm (4 x 4 in) or bigger hardwood blocks
of appropriate length for supporting mast channels.
Block both mast rails of each stage to maintain stability .
Remove any carriage mounted accessory (i.e., carton
clamp, etc.) except sideshifters before blocking masts.
These accessories add significant weight to the mast.
•Move truck to a secure non-traffic maintenance
area with a level floor.
•Chock wheels (refer to Lifting and Blocking in this
section).
•Connect battery.
•Raise forks and position blocks under second
stage mast as shown.
•Using a clamp or ratchet tie down, secure blocks to
mast channel as shown.
•Lower mast and position appropriate length blocks
under third stage mast as shown.
•Lower mast and position appropriate length block
under fourth stage mast (or inner) on quad ma st as
shown.
•Using a clamp or ratchet tie down, secure blocks to
mast channel or second stage block as shown.
•Lower fork carriage until carriage rests on stops or
place blocks under carriage and lower until weight
rests on blocks.
•Lockout or tagout truck as described in Lockout -