Crow Power Wave - ’ST’, Runner Series User Manual

ELECTRONIC ENGINEERING LTD.

Power Wave - ’ST’

&

Runner Series

WIRELESS AND WIRED CONTROL PANEL

User’s Guide

NOV-2005

RUNNER SERIES – User’s Guide

Crow Limited Warranty

(Crow) warrants this product to be free from defects in materials
and workmanship under normal use and service for a period of
one year from the last day of the week and year whose numbers
are printed on the printed circuit board inside his product.

Crow’s obligation is limited to repairing or replacing this product,
at its option, free of charge for materials or labor, if it is proved to
be defective in materials or workmanship under normal use and
service. Crow shall have no obligation under this Limited Warranty
or otherwise if the product is altered or improperly repaired or
serviced by anyone other then Crow.

There are no warranties, expressed or implied, of merchantability
or fitness for a particular purpose or otherwise, which extend
beyond the description on the face hereof. In no case shall Crow
be liable to anyone for any consequential or incidental damages
for breach of this or any other warranty, expressed or implied, or
upon any other basis of liability whatsoever, even if the loss or
damage is caused by Crow’s own negligence or fault.

Crow does not represent that this product can not be
compromised or circumvented; that this product will prevent any
person injury or property loss or damage by burglary, robbery,
fire or otherwise; or that this product will in all cases provide
adequate warning or protection. Purchaser understands that a
properly installed and maintained product can only reduce the risk
of burglary, robbery or other events occurring without providing
an alarm, but it is not insurance or a guarantee that such will not
occur or that there will be no personal injury or property loss or
damage as a result. Consequently, Crow shall have no liability for
any personal injury, property damage or any other loss based on
claim that this product failed to give any warning. However, if
Crow is held liable, whether directly or indirectly, for any loss or
damage arising under this limited warranty or otherwise,
regardless of cause or origin, Crow’s maximum liability shall not in
any case exceed the purchase price of this product, which shall be
the complete and exclusive remedy against Crow.

© 2005. All rights reserved.

Information in this document is subject to change without notice.
No part of this document may be reproduced or transmitted in any
form or by any means, electronic or mechanical, without express
written permission of
.

P/N 7101585 Rev A Y.A August 2005

i

Contents

INTRODUCTION..................................................................1

THE CROW ALARM CONTROL SYSTEM ......................................1

TYPICAL ALARM SYSTEM CONFIGURATION .................................2

KEYPAD DESCRIPTION........................................................3

FUNCTION KEYS ................................................................4

ALPHANUMERIC KEYS..........................................................4

AUDIBLE SIGNALS..............................................................4

INDICATORS ....................................................................5

SUMMARY OF FUNCTIONS.....................................................5

OPERATING THE KEYPAD....................................................7

HOW TO ARM THE SYSTEM BEFORE EXIT ..................................7

Preparing the System for Arming................................7

Arming the System.....................................................7

Quick Arm (When enabled at installation)....................8

Disarming the System.................................................8

Stopping and Resetting Alarms...................................8

ARMING THE SYSTEM WHILE STAYING HOME .............................8

Arming the System in Stay Mode................................8

Disarming the System.................................................9

HOW TO ARM PARTITIONS ...................................................9

HOW TO BYPASS ZONES ....................................................10

USING CHIME (IF ENABLED AT INSTALLATION).........................11

EMERGENCY ALERTS .........................................................11

How to initiate Panic.................................................11

How to initiate Medical Alarm....................................11

How to initiate Fire Alarm..........................................11

GENERATE THREAT OR DURESS ...........................................12

HOW TO READ SYSTEM MESSAGES .......................................12

HOW TO READ TROUBLE MESSAGES......................................13

RUNNER SERIES – User’s Guide

ii

HOW TO DISPLAY EVENTS FROM MEMORY ...............................13

HOW TO CONTROL OUTPUTS AND DEVICES ..............................15

ENTERING THE USER PROGRAM/CLIENT MODE..........................15

HOW TO CHANGE OR ADD CODES .........................................16

About Master code and User code.............................16

How to Change Master Code.....................................16

How to Add or Change User Code.............................17

How to Delete User Code..........................................17

ADDING/CHANGING TELEPHONE NUMBERS...............................18

HOW TO SET TIME AND DATE ..............................................18

HOW TO OPERATE THE ACCESS CONTROL OUTPUT.......................19

HOW TO START WALK TEST MODE ........................................19

HOW TO ANSWER AN IN-COMING CALL ....................................20

USING THE REMOTE COMMAND CONTROL................................20

USING LOCAL COMMAND CONTROL........................................23

LCD KEYPAD......................................................................25

ADJUSTING BACKLIGHTING AND BUZZER TONE ..........................25

LCD KEYPAD IN LOCAL EDIT MODE .......................................26

LCD KEYPAD LOCAL EDIT MODE MENU PROGRAMMING....28

Changing the Area Single Character Identifier............30

Changing the Zone Names........................................30

Changing the Keypad Area Name..............................32

Changing the Keypad Name......................................32

Changing the User Names.........................................33

Changing the Output Names......................................33

Resetting Individual Text to Default or Last Saved

Setting.......................................................................33

Resetting All Text to Default.......................................34

Copying Text to another LCD Keypad........................34

Exiting Local Edit Program Mode...............................34

CUSTOMIZATION CHART..................................................37

1

Introduction

The Crow Alarm Control System

We are really pleased that you chose to protect your
premises and possibly even your lives with our
RUNNER SERIES from Crow Electronic Engineering
Ltd.

The RUNNER SERIES is a highly advanced,
multifunction alarm control system, designed to
flawlessly manage your security system at home or at
business, protects you against burglary and supports
the operation of multiple electronic devices.

The RUNNER SERIES has many incredible program
options and additional accessories that can enhance the
standard features of the panel from simple “Home
Automation” to “Radio control” and Voice Prompted
Command control”. Please ask your installer to find out
more about these powerful features.

You can phone your home to check or change the
status of any output using the keys on your phone. Arm
or disarm the whole house or just one area, all with
your own voice confirming your selections.

Imagine turning on the spa before leaving work so it is
hot when you get in the door. The under-floor heating
has just automatically switched on using the on board
timer and you have just opened the roller-door and
disarmed the garage from your cell phone so the white
ware repairman can work on your washer.

The controller supports a 16 LED keypad or the more
sophisticated LCD (liquid Crystal Display) keypad.

It also has a comprehensive alarm event memory that
logs all controller activity with a time and date stamp.

RUNNER SERIES – User’s Guide

2

Typical Alarm System Configuration

The protected premises can be divided up into 16
zones, as defined by the installation scheme.

The protected area can be grouped into two separate
partitions (A and B).

The system enables you in a business environment, to
conveniently group separately, the offices from the
warehouse area, or in a private residence, the different
rooms of the home. For example, living room,
bedroom, and maybe the basement and attic.

These groups or zones can react specifically to different
types of events and then generating an alarm or
activate a device.

The system can be armed in two different modes:

Arm – the protected areas are entirely vacated
Stay – people and pets populate the protected areas.

You have access to the keypad's control features, and
can change the settings yourself.

The system can be accessed via multiple keypads (each
located at a different site). Up to eight keypads can be
integrated into the system. Access levels and your
access codes are described later on in this guide.

3

Keypad Description

The LED Keypad shows all the information required to
operate the system. The User communicates with the
alarm system via the keypad. The Keypad displays
continuous information about the status of the alarm
system, and enables the User to operate the system in
different modes, change settings and program Users'
access codes.

The keypad also collects and records events to be
displayed afterward on request, to overview system
activities, and to analyze system performance for
diagnostics.

RUNNER SERIES – User’s Guide

4

Function Keys

These keys are used to arm the system, enter
commands to alter system settings, or scroll through
the history events.

ARM, STAY, BYPASS, PROGRAM, CONTROL,
MEMORY, PANIC, ENTER

Alphanumeric Keys

These keys are used to enter codes, Initiate Emergency
or used for programming.

Audible Signals

When the keypad is used to activate or deactivate the
different functions it emits different audible beeps.
Their meaning is described in the table below.

Table 1 List of Audible Signals

Sound Sequence Description

Short
beep

Once only

A key in the keypad has been
pressed

3 short
beeps

Once only

Operation carried out
successfully

Long beep Once only

Illegal operation, or wrong key
pressed

Slow
beeping

Through the Exit or
Entry delay time

Exit or entry delay warning when
arming the system indicates that
you must exit the protected
area,
also Entry delay warning when
entering via the entry zone, to
disarm the system.

5

Indicators

There are 30 LED indicators to show the status of the
system.

q Zone and Status indicators LEDs 1- 16

q Partitions indicators LEDs A or B

q Armed indicator, Memory indicator, Bypass

indicator

q Program indicator, Aux indicator, Mains indicator

q Tamper indicator, Battery indicator, Line

indicator, Control indicator

Summary of Functions

The system's main functions are listed in table

Func. Keys Description Notes

Full
or
Partition
Arm

C

C O D E

C

ENTER

Initiates full arm

Full Arm

C

ARM

Initiates full arm Only if enabled

by installer

Disarm
during
exit

C

ARM

Disarms the
system during
exit delay

Only when slow
beeping is
emitted

Disarm

C

C O D E

C

ENTER

Disarms the
system

Stopping Alarms

Func. Keys Description Notes

Arm Stay

C

STAY

C

C O D E

C

ENTER

Initiates partial
alarm when the
user is home

Only if enabled
by installer

Arm Stay

C

STAY

Initiates partial
alarm when the
user is home

Disarm
Stay

C

C O D E

C

ENTER

Disarms the
system

Disarm
Stay

C

STAY

Disarms the
system

Bypass

C

BYPASS

C

Zone #

Bypasses a Repeats the

procedure to un-

RUNNER SERIES – User’s Guide

6

Func. Keys Description Notes

C

ENTER

zone(s) bypass zones

Initiate
Panic

C

PANIC

Activates panic
alert

Initiate
Panic

C

1

+

3

Activates
emergency alert

Only if enabled
by installer

Initiate
Medical

C

7

+

9

Activates
emergency alert

Only if enabled
by installer

Initiate
Fire
Alarm

C

4

+

6

Activates
emergency alert

Only if enabled
by installer

Memory

C

MEMORY

Initiates display
of events from
memory.

<ENTER>
cancels memory
readout

Displays events,
and automatically
scrolls to the next
event every 2.5
sec.
(Use
<MEMORY> key
to scroll up
manually)

Chime
Enable/di
sable

C

CONTROL

C

PROGRAM

Enable or
disable chime
function

Only if enabled
by installer

Control

C

CONTROL

C

Device#

C

ENTER

Activates or
deactivates
outputs and
devices

Press <Control>
for 2 seconds

Change
or Add
Users'
code

C

PROGRAM

C

M CODE

C

ENTER

Activates
program mode to
add or change
Users' codes

For details see
page 16

Note: If you started an operation incorrectly, press <ENTER> to exit

and return to the previous mode.

7

Operating the Keypad

How to Arm the System before Exit

Preparing the System for Arming

Verify that all zone indicators are off, when all zones
are closed (all doors, exits and windows are closed and
motion in the protected area is restricted or bypassed),
the system is ready to be armed. If one or more zone
indicators are illuminated, it displays the open zones.

Close open zones, or bypass them. Bypass any zone
you cannot close, <Bypass> indicator flashes indicating
bypassed zone(s). For details see page 9.

Note: Bypassed zones are not protected.

Arming the System

Before leaving premises you must arm the system.

Arming the alarm system turns on all detectors in the
partition/s being armed.

1. Enter your code.

2. Press <ENTER> to arm the system.

There is an exit delay prior to the system being
armed. During this delay time, a slow beeping is
heard to indicate that the system is not armed yet
and reminds you to vacate the protected area.

The A or B indicator lights up to indicate that the
system is armed.

The indicators may go out few seconds after exit delay
times out, depending on the installation setting.

q To disarm the system during the exit delay, press

<ARM>.

RUNNER SERIES – User’s Guide

8

Quick Arm (When enabled at installation)

q Press <ARM> to arm the system.

The A or B indicator is lit, the system is armed.

During exit delay time, a slow beeping is heard
reminding you to vacate the protected area.

Disarming the System

1. Enter your code.

2. Press <ENTER>.

The A or B indicator goes off, the system is now
disarmed.

Stopping and Resetting Alarms

1. Enter your code.

2. Press <ENTER>.

This stops the alarm at any time, and also turns
off any audible sirens.

Arming the System While Staying Home

Arming the System in Stay Mode

This type of arming is used when people are present
within the protected area. At nighttime, when the
family is about to retire, perimeter zones are protected,
but not the interior zones. Consequently, interior
movements will be ignored by the system.

1. Press <STAY>.

2. Enter your code.

3. Press <ENTER>.

The A or B indicator flashes indicating that the
system is now armed in stay mode.

9

Quick Stay

This feature must be enabled at installation time.

q Press <STAY> to arm the system.

During exit delay you can leave the premises. If
you wish to stay, or you don’t want anybody to
enter the protected premises, you can cancel the
Entry/Exit delay by pressing the <ENTER>
key.

The slow beeping stops and the system is then
immediately armed.

The A or B indicator flashes to indicate that the system
is armed in stay mode. The indicators may go out a
few seconds after exit delay expired, depending on the
installer's setting.

Disarming the System

Enter user’s code and press <ENTER>, or press
<STAY> if enabled by installer.

The A or B indicator goes off to indicate that the
system is disarmed.

How to Arm Partitions

The protected area can be grouped into 3 separate
partitions (A or B). The system can be grouped for
User‘s convenience to separate, in a business
environment, the offices from the warehouse area, or in
a private residence, the different rooms of the home,
e.g., living room, bedroom, etc.

To arm partition A enter user code for partition A

To arm partition B enter user code for partition B

Note: to arming partition with code see page 8 “How to

arm the system before exit”

During exit delay you can leave premises. At the end
of the procedure the A or B indicator lights up to
indicate that the partition A or/and B or C is armed.

RUNNER SERIES – User’s Guide

10

(The indicators may go out after a few seconds,
depending on the installer's setting).

To disarm partition, see "Disarming the System".

How to Bypass Zones

Bypass any zone that cannot be closed. You can
bypass selected zones prior to arming. It is also used
to temporarily exclude a faulty zone from service,
which requires repair.

To bypass a selected zone, press <BYPASS>, Bypass
indicator lights up to indicate that the system is in
bypass mode.

Enter the zone number (e.g. 01, 05, 12) one or
more zones, the zone LED indicators lights up to
indicate that the zone is bypassed, following press
<ENTER>, the Bypass LED flashes to indicate zone(s)
bypassed.

While in the Bypass mode it is possible to bypass more
than one zone, press <BYPASS>, Bypass indicator
lights up to indicate that the system is in bypass mode,

Add the zone number (e.g. 03) one or more zones,
the zone LED indicators lights up to indicate that the
zone is bypassed, following press <ENTER>, the
Bypass LED flashes to indicate zone(s) bypassed.

To un-bypass zones, press <BYPASS>, enter zone
number (e.g.07, 13), the zone LED indicators goes
off to indicate that the zone is UN bypassed and
<ENTER>.

Note: Disarming automatically un-bypasses all zones.

11

Using Chime (If enabled at Installation)

A Chime (Day zone) is a detector that can be part
armed while you are at home but working in another
part of the building. It can be programmed to operate a
buzzer or light to let you know you have a visitor.

To disable the Day (chime) zone, press <CONTROL>
and <PROGRAM>, Control LED indicator lights up to
indicate that Chime is disabled.

To enable Chime mode press <CONTROL> and
<PROGRAM> Control LED goes off to indicate that
Chime is active.

Emergency Alerts

This three special key’s function is best programmed by
your installer to suit your individual situation. Most
commonly it is used in a panic situation.

These are a “PANIC”, “FIRE”, and “MEDICAL” alarm.
When using the LED keypad the Panic alarm can be
generated by either the single “Panic” button or by the
simultaneous operation of two buttons. Pressing two
buttons simultaneously generates the Fire and Medical
alarms

How to initiate Panic

q Press the <PANIC> key.

OR

Press simultaneously keys <1>and <3>.

How to initiate Medical Alarm

q Press simultaneously keys <7> and <9>.

How to initiate Fire Alarm

q Press simultaneously keys <4> and <6>.

RUNNER SERIES – User’s Guide

12

Generate Threat or Duress

If you are compelled to disarm the system under
threat, you must enter the duress digit before the
user’s code to activate the automatic dialer. The
duress digit shifts up your usual code by one digit. If
your code is 345 and 8 is your duress digit, than
entering 8345 will modify your code. The modified
duress code will disarm the system in a normal way,
but at the same time will activate the dialer silently to
report a “duress event” without arousing suspicion. (For
details ask installer.)

How to Read System Messages

When viewing the memory events at the keypad by
pressing the <MEMORY>, the first thing that will
always be displayed is the system messages.

If the system led turns ON but no other Zone LED’s are
ON at the same time, this means that there are no
current system alarms. If a zone LED and LED’s are ON
then this indicates system alarms that have not yet
cleared. The LED’s 1-8 are pre-defined as to what
system alarm they will display. These system alarm
indications are shown in the table below.

LED 1 Battery Low LED 5

Radio Pendant
Battery Low

LED 2 Mains Failure LED 6

Supervised Detector
Failure

LED 3

Telephone Line
Failure

LED 7

Zone Inactivity
Timeout

LED 4

Radio Detector
Battery Low

LED 8 Dialer Kiss-off Failure

Following the display of current system alarms the
panel will then sequence through the 255 historical
memory events starting at the most recent event. The
second table shows the alarm events that can be
displayed in memory mode and what indicators are
used to show them.

13

How to Read Trouble Messages

Any failure or abnormal events that may occur are
indicated by trouble messages, and the Trouble
indicator is lit. Press <MEMORY> to read out
messages and other events stored in memory.

How to Display Events from Memory

The system memory stores the last events. Press
<MEMORY> to display list of events. Following the
display of current system alarms the panel will then
sequence through

The 255 historical memory events starting at the most
recent event. The second table

Shows the alarm events that can be displayed in
memory mode and what indicators are used to show
them.

The system will display the last event and automatically
scroll to the next one every 2.5 seconds, and a beep is
emitted. Use the arrow keys to scroll up manually.

Wait until all messages are displayed, or press
<ENTER> to cancel memory readout.

EVENT TYPE DEVICE INDIC STATUS

ACTIVATION Zones 1-16 LED's 1-16 On Steady

BYPASS Zones 1-16 Bypass

LED's 1-16

On Steady

On Steady

DETECTOR TAMPER

(SHORT CIRCUIT)

Zones 1-8 TAMPER

LED's 1-8

Flashing

On Steady

DETECTOR TAMPER

(OPEN CIRCUIT)

Zones 9-16 TAMPER

LED's 9-16

Flashing

On Steady

WRONG CODE ALARM Code at Keypad # TAMPER

LED's 1-8

On Steady

On Steady

CABINET TAMPER Cabinet or Siren TAMPER Flashing

KEYPAD TAMPER
SWITCH

Tamper alarm at keypad TAMPER

LED's 1-8

On Steady

On Steady

LOW BATTERY Controller Battery BATTERY Flashing

RUNNER SERIES – User’s Guide

14

EVENT TYPE DEVICE INDIC STATUS

MAINS FAILURE Controller Mains Supply MAINS Flashing

FUSE FAILURE F1orF2 Controller on-board

Fuses

MAINS Flashing

RADIO ZONE LOW
BATTERY

Radio Zone 1-16 BATTERY

LED's 1-16

Flashing

On Steady

PENDANT LOW
BATTERY

Radio Key User 1-20 BATTERY

LED's 1-16

Flashing

On Steady

PANIC BUTTON (or
BUTTONS 1&3
PRESSED TOGETHER)

Keypad Panic

At keypad #

LINE

LED's 1-8

Flashing

Flashing

FIRE ALARM
(BUTTONS 4&6 ARE
PRESSED TOGETHER)

Keypad Fire

LINE
CONTROL

Flashing

Flashing

MEDICAL ALARM
(BUTTONS 7&9
PRESSED TOGETHER)

Keypad Medical LINE

BYPASS

Flashing

Flashing

ARMED A Area A is Armed AREA A On Steady

ARMED B Area B is Armed AREA B On Steady

ARMED C Area C is Armed AREA C On Steady

STAY MODE A Area A STAY Mode ON AREA A Flashing

STAY MODE B Area B STAY Mode ON AREA B Flashing

STAY MODE C Area C STAY Mode ON AREA C Flashing

DURESS ALARM Duress Alarm

At keypad #

TAMPER

LINE

LED’s 1-8

Flashing

Flashing

On Steady

SUPERVISED RADIO
ALARM

Supervised Radio
Passive Infra-Red

Bypass

TAMPER

LED’s 1-16

Flashing

Flashing

On Steady

ZONE INACTIVITY
ALARM

Zones 1-16 LED’s 1-16

TAMPER

CONTROL

On Steady

Flashing

Flashing

TELEPHONE LINE
FAILURE

Phone Line Failure LINE On Steady

EXCESSIVE RE-TRIES Panel Dialer LINE

LED1

On Steady

On Steady

FAILURE TO GET A
KISSOFF

Panel Dialer LINE

LED2

On Steady

On Steady

WALKTEST MODE Manual walk-test mode MAINS On Steady

15

EVENT TYPE DEVICE INDIC STATUS

BATTERY

LINE

LED’s 1-16

On Steady

On Steady

On Steady

How to Control Outputs and Devices

The keypad enables you to control external devices,
such as an air-conditioner or heater. To activate or halt
a device:

1. Press <CONTROL>.

The control LEDs are constantly lit.

2. Press the number of the device.

Up to eight different devices can be controlled via
the keypad.

3. Press <ENTER>.

This activates or deactivates the selected device.

4. Press <CONTROL>.

The LED is lit for each device ON.

5. Press <ENTER> to return to normal mode.

Entering the User Program/Client Mode

There are 2 levels of program mode, CLIENT mode and
INSTALLER mode. Normally the installer will give you

access to the CLIENT mode so you can add, delete, or
change the user codes. If you request it your installer
can provide you with access to the INSTALLER mode as
well. To get into CLIENT mode provided the system is
NOT armed Press <PROGRAM> enter Master code
and <ENTER>. The Program indicator lights up to
indicate that the system is in User programming mode.

If you get a single long beep at this point and the
Program LED doesn’t turn on, it means your code
cannot access Program mode.

RUNNER SERIES – User’s Guide

16

How to exit program mode

To exit out of program mode press <PROGRAM> and
<ENTER>. The Program indicator goes off to indicate

that the system is not in User programming mode.

How to Change or Add Codes

About Master code and User code

The factory default master code (1234) is intended as a
preliminary control of the alarm system. After
PowerWave is installed and put into service, the code
can be changed to any code known to the Master user.
The Master user can define up to 100 user codes. To
limit access rights, the holder of the Master code can
ask the installer to define several User profiles.

Access rights are listed below:

q User code has Area A and/or B permission

q User code can arm and/or disarm arm an area

q User code can arm and/or disarm arm an area in

Stay mode

q User code can change its code

q User code can change user’s code

q User code can Operate control Functions

q User code can change dialer telephone numbers

q User code can alter the real time clock

q User can answer an incoming call and start

up/down load

q User can allow access to installer program mode

from client mode.

q Initiate Walk-test mode.

How to Change Master Code

While in CLIENT mode, Press <PROGRAM> and 1 to
change Master code press <ENTER>, the code digit will
be flashed back to you. Use the numeric keyboard to

17

enter your new Master code. The code can hold any
combination of 1 to 6 digits. It is recommended using a
multi-digit code. . Press <ENTER> to save your new
code, the new code will be flashed to you and 3 short
beeps to indicate correct entry or 1 long beep if not
accepted. Press <PROG> and <ENTER> exit user
Code Program mode.

How to Add or Change User Code

While in CLIENT mode, press <PROGRAM> then 1E
and the User number (2 to 100) to add or change the
code, press <ENTER>. If there is an existing code
already, it will be flashed back to you. Use the numeric
keyboard to enter the new code. The code can hold any
combination of 1 to 6 digits. Entering the new code will
delete the old code. Press <ENTER> to save your new
code, the new code will be flashed to you and 3 short
beeps.

Repeat the procedure for all users.

Press <PROG> and <ENTER> to exit Local Program
mode.

How to Delete User Code

In client mode, press <PROGRAM> and the User
number (2 to 100) you intend to delete, press

<ENTER>. The code will be flashed back to you. Press
<BYPASS> to delete User code. Press <ENTER> to
save the change.

Press <PROG> and <ENTER> exit program mode.

RUNNER SERIES – User’s Guide

18

Adding/Changing Telephone Numbers

Your panel will accept up to 6 phone numbers with a
total of 16 digits. Your panel can be programmed to dial
all or any of these depending on the event which has
occurred.(The six phone numbers are at program
address P181E 1-8E).

While in CLIENT mode, key in the following sequence
<PROGRAM> <, P181E 1E > <ENTER>

(The address for telephone number 1), the existing
number will be flashed out at the

Keypad then enter <NEW TELEPHONE #> <ENTER>
The new numbers will be flashed back to confirm
acceptance.

At any time you can enter in the address for the
telephone number just to view the currently
programmed value then press the <PROGRAM>
button to move on to another address.

Note: P181E 1E= PH # 1, P181E 2E = PH# 2, P181E
6E = PH# 6.

(Note: on the LED keypad “0” is indicated by LED “A”
and “9” by LED “B”)

How to set Time and Date

The alarm system has an internal clock that may be
used to automatically Arm or Disarm the alarm or turn
Outputs On or off. It is also used to identify when
events occurred in memory via the LCD keypad. Should
you need to change the Time & Date it must be done
from CLIENT mode?

To change the Time & Date press

Press <PROGRAM> <26> <ENTER><2> <ENTER>

<1-7> <ENTER>

Where 1-7 = the current day (1=Sun, 2 = Mon to 7 =
Sat)

19

Press <PROGRAM> <26> <ENTER> <1> <ENTER>
<HHMM> <ENTER>

Where HH = Hour in 24 Hour Format and MM = Minutes

Press <PROGRAM> <26> <ENTER><3> <ENTER>

<DDMMYY> <ENTER>

Where DD =1-31 current date, MM= months 1-12, YY
= year 00-99

How to operate the access control
output

If the alarm system has been set up to allow control of
an electric door lock, you can activate the door release
function as follows;

Press <CONTROL> or Press <CONTROL> enter CODE
then <ENTER>

The Control LED will light up while the lock is active and
turn off as soon as power is removed from the lock.

The Access Control function can either be a single
button operation or restricted to requiring a valid User
code entry. Both options are shown above. Please
consult your installer as to what option may be
programmed.

How to start Walk Test Mode

While in CLIENT mode a User with the proper authority
can start walk-test mode. This special mode latches the
alarm signals from detectors at the keypad initiating
the test so that one person can trigger every detector
connected to the alarm then return to the keypad to
verify operation. On terminating Walk-test mode the
test results are put into the memory buffer so they can
be viewed at a later time.

To start Walk-test mode while in CLIENT mode press

<PROGRAM> <200> <ENTER><6> <ENTER>

The keypad buzzer will beep at 1-second intervals

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20

Next trigger every detector connected to the panel then
return to the keypad and all of the zones that were
triggered will be displayed at the keypad.

To terminate Walk-test mode press <ENTER>

The keypad will stop beeping and automatically exit
CLIENT mode.

How to answer an in-coming call

From time to time your installer may need to access
the alarm from a remote PC to make changes to your
programming and for security reasons they may have
configured the alarm so that an authorized person on­site is required to make the alarm system answer the
in-coming call. This option is only available in CLIENT
mode.

If the panel is not configured to answer in-coming calls,
the user can force it to answer the call by pressing and
holding <CONTROL> followed within 2 seconds by
<9>. This will make the panel answer the call
immediately. For this function to work the phone line
must be ringing at the time and there must have been
at least two rings before pressing the buttons.

Provided the line connected to the alarm was ringing at
the time the panel will now answer the call and allow a
remote PC connection.

Using the Remote Command Control

Another powerful feature available from your alarm is
Command Control. This feature is a remote control
facility which allows valid users to access the panel via
a standard touch tone telephone and check or changes
the Arm/Disarm status of each of the areas, operate
each of the eight outputs or turn on an optional
Microphone.

The Command Control feature is only available on
panels fitted with a Voice or DTMF board. The Voice
board provides voice prompts to guide you through
Command control operations whereas the DTMF board

21

provides tones (one Long Tone for ON or three short
beeps for OFF).

Please talk to your installer to find out if all or any of
these options are available on your alarm.

To perform any of the Command Control features you
must first ring the phone number, which the panel is
connected to. The panel may be set up to answer after
a specific number of rings of it may be set-up to use a
fax defeat option. Either way, when you ring the phone
number and the panel answers the call, the first thing
you will hear over the phone is a burst of modem tone
for two seconds. After this tone has stopped you must
enter the access code, which is associated with the
Command menu option you wish to access.

Remember, the code you enter will determine which
menu option you access. If you miss the pause, the

panel will repeat the modem tone and then again pause
for 5 seconds looking for your access code. This
process will be repeated 4 times before hanging up if
no valid code is received. When entering codes or
other information in Command Control the "#" key acts
as a "Clear" button.

When you have entered the required 4-digit access
code the panel will reply with the status message
associated with the Command Control function you
have accessed. For example, let's say we have a code
of “2045” to allow Arming & Disarming of Area A. Once
the code “2045” has been received the panel checks
the current status of Area A and replies with the pre­programmed voice message relating to that status e.g.
if Area A is Armed then the Armed message will be
sent, if Disarmed then the Disarmed message will be
sent. If only the DTMF board is fitted, the voice
message is substituted with a long beep if Area A is
armed and three short beeps if it is disarmed.

Once the status message has informed you of the
actual state, you can use the "*" key to toggle the
option on & off or Arm and Disarm, e.g. in our example
above, code “2045” accesses Area "A" arming or
disarming.

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22

Assuming the status message we received was "Area A
alarm is Armed" If we press the "*" key, Area "A" will

be Disarmed and we would receive a status message
"Area A alarm is Disarmed" (or whatever message is
programmed by the installer)

While you are on-line with the panel you can move
between menu options by entering the code of the
option you want to control. Assuming there was a code
of “4321” programmed to control outputs. After having
used code “2045” to control the Arm/Disarm status of
Area A we first press the “#” button to reset all
previous entries. Then we can enter the digits “43215”
(that is “4321” as the code to control outputs and “5”
to select output #5). The current status of output #5
will be given either by the voice message or the
appropriate tone and then the status can be changed
with the “*” button on the remote telephone (Note; For
output control you must enter in the 4 digit code e.g.
4321 followed by the output number you wish to
control, in this case 5).

At any stage, if you enter in an incorrect code you can
press the “#” button on the remote telephone to clear
all code entries and then start again.

To turn on the optional Microphone (only available if
the Voice Board is fitted) you must enter in the
appropriate code followed by the “*” button. To turn
the Microphone off you simply press the “*” button
again.

To end a Command Control session simply hangs up
the phone. The panel is monitoring the line at all times
and 15 seconds after the last key press it will
automatically hang up the line. This 15-second timer is
active during the whole command control process so a
period of 15 seconds without a key press will cause the
panel to hang-up.

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Using Local Command Control

If a command control code for outputs is programmed
and the output/s are allowed to be locally controlled
from the keypad, then entering the 4 digit code at a
keypad will blank the display and the zone LED’s will
now indicate the output status e.g. if output 1 is on
zone 1 LED will be on. By now pressing the “1” button
at the panel keypad, output 1 can be turned off
provided it is allowed to be locally controlled. To leave
local command control mode simply press the
<ENTER> button and the keypad will return to normal
operation. This feature works the same way that
“Directly Controlling an Output” works (see page 14)
only it requires a code to access the function.

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LCD KEYPAD

Most of the main actions like ARM, DISARM, arm STAY,
etc… are the same at the crow LCD keypad. But in the
LCD keypad the user can change texts like zone name
and area names, adjust the backlight and buzzer tone.

Adjusting Backlighting and Buzzer Tone

Adjusting the LCD Keypad Backlighting

The user can independently adjust the backlight level of
the LCD display and the Keypad Buttons from off to on
with 16 steps in between. The Buttons used for these
special functions vary depending on the LCD keypad.

To increase the Crow LCD backlight level Press
“CONTROL” followed within 2 seconds by “STAY”. By
holding down the “Control” button and repeatedly
pressing the “STAY (Left Arrow)” button you can
increase the LCD backlight level to the maximum.

To reduce the Crow LCD backlight level Press
“CONTROL” followed within 2 seconds by “BYPASS”. By
holding down the “Control” button and repeatedly
pressing the “BYPASS (Right Arrow)” button you can
decrease the LCD backlight level until it is off.

To increase the Crow Keypad Button backlight
level Press “CONTROL” followed within 2 seconds by
“MEM”. By holding down the “CONTROL” button and
repeatedly pressing the “MEM (Up Arrow)” button you
can increase the Keypad LED backlight level to the
maximum.

To reduce the Crow Keypad Button backlight level
Press “CONTROL” followed within 2 seconds by “•”. By
holding down the “CONTROL” button and repeatedly
pressing the “(Down Arrow)” button you can decrease
the Keypad LED backlight level until it is off.

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26

Adjusting the Keypad Buzzer Tone

The user can adjust the frequency (tone) of the LCD
keypad buzzer within a range of 16 steps. By adjusting
the frequency the volume of the tone produced at the
buzzer varies as well.

To increase the frequency of the CROW LCD
buzzer Press “CONTROL” followed within 2 seconds by
“A”. By holding down the “CONTROL” button and
repeatedly pressing the “A” button you can increase the
frequency of the buzzer tone.

To decrease the frequency of the CROW LCD
buzzer Press “CONTROL” followed within 2 seconds by
“B”. By holding down the “CONTROL” button and
repeatedly pressing the “B” button you can decrease
the frequency of the buzzer tone.

LCD Keypad in Local Edit Mode

The Local Edit Program Mode allows the programming
of a customised “System Name” (the name displayed
during idle mode at the keypad), Customised “Zone
Names” (the text that appears on the keypad when a
zone is unsealed), Customised “User Names” (the User
name will appear when viewing arm/disarm events in
memory mode), Customised “Area Names” (the Area
name will appear when viewing arm/disarm events in
memory mode) and Customised “Output Names” (the
Output name will appear when viewing Output On/Off
events in memory mode).

Accessing Local Edit Mode

To enter Local Edit Program Mode on a CROW LCD
Keypad Press “CONTROL” followed by “ARM” and
hold for 2 seconds.

NOTE

You must press the “Control” button first and the
“Bypass” or “Arm” button must be pressed within 2
seconds of pressing the Control button. If you make a
mistake press the “Enter” button then repeat the
process.

27

The display will now show “Local Mode kb #” where
the # equals the keypad address as previously set (see
“LCD keypad address assignment” on page 19 for
details). There are two ways to program the keypad in
“Local Edit Mode”. You can enter in the program
location directly from the list below or you can use the
menu function to navigate through all of the program
options. The menus are described on the following
pages.

Local Edit Mode Direct Program Addresses

There are a number of program addresses available to
you at this point. They are;

[PROG]-[1]-[ENTER] to; ZONE#1 TEXT (maximum 16 characters)

[PROG]-[16]-[ENTER] ZONE#16 TEXT

[PROG]-[800]-[ENTER]

UPDATE EDITABLE TEXT TO ALL LCD
KEYPADS

[PROG]-[801]-[ENTER] RETURN ALL EDITABLE TEXT TO DEFAULT

[PROG]-[995]-[ENTER] PANEL TYPE

[PROG]-[996]-[ENTER]

SET KEYPAD ADDRESS NUMBER FROM 1­8

[PROG]-[997]-[ENTER] KEYPAD LANGUAGE

[PROG]-[998]-[ENTER]

AREA IDENTIFYING CHARACTER
(assigning numbers or letters to Areas)

[PROG]-[999]-[ENTER]

PANEL NAME DISPLAY (maximum 16
characters)

PROG]-[1001]-[ENTER]
to;

PROGRAM USER “1” NAME

PROG]-[1100]-[ENTER] PROGRAM USER “100” NAME

[PROG]-[2001]-[ENTER]

AREA “A” IDENTIFYING NAME (maximum
16 character Area name)

[PROG]-[2002]-[ENTER]

AREA “B” IDENTIFYING NAME (maximum

16 character Area name)

PROG]-[3001]-[ENTER]
to;

PROGRAM OUTPUT “1” NAME

PROG]-[3008]-[ENTER] PROGRAM OUTPUT “8” NAME

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LCD KEYPAD LOCAL EDIT MODE MENU
PROGRAMMING

The LCD Keypad Main menu headings for “Local Edit”
program mode are listed on this page. On entering
Local Edit Mode the display will look like the example
below.

To move to the next menu heading simply press the
Çarrow. To move back to the previous heading simply
press the ÈArrow.

29

When you are at the desired main menu heading, press
<ENTER> to access the data program location. See
example below

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30

Changing the Area Single Character
Identifier

When you enter in [PROG]-[998]-[ENTER] the
display will look like the example above. You may edit
the single character Area identifier at this address
starting at Area “A” (first left-hand position). The
keypad allows for up to 16 areas but the actual number
of areas supported on this panel is two. The first
character (in this case the”A”) is the identifier used to
show the status of the first Area when armed. The
second position (in this case the “B”) is the identifier
used to show the status of the second Area.

If you preferred to have the first area shown as Area
“1” and not “A” then you can change it here using the
same method as used previously. With the cursor
underneath the letter “A”, Press the “1” button four
times until the character in the first slot shows “1”.

When you are happy with the changes Press the
“ENTER” button to save the changes.

Changing the Zone Names

When in “Local Edit Program Mode” and you have
entered {PROG}-[1]-[ENTER], the display will look like
this;

The Cursor will be underneath the first letter to be
edited (in this case the “Z”).

The letters <A...Z> indicate that the letters selected by
the numeric buttons (0-9) will be in capitals.

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By pressing the “MEM (CROW)” button once, the
display will change to <a..z> indicating that the letters
selected by the numeric buttons (0-9) will be lower
case.

By pressing the “MEM (CROW)” button again, the display will change to
<ד ..ג> indicating that Hebrew characters can be selected by the numeric

buttons (0-9).

You can cycle back to another selection by pressing the “• (CROW)”
button.

Once you have selected the desired font you can now proceed to change
the text for Zone 1.

The following table shows the English Characters that can be selected by
each numeric button.

The lower case options are shown in ( )

▼Button # 1st Press 2nd Press 3rd Press 4th Press

1 * (‘) # (<) 1

2 A (a) B (b) C (c) 2

3 D (d) E (e) F (f) 3

4 G (g) H (h) I (i) 4

5 J (j) K (k) L (l) 5

6 M (m) N (n) O (o) 6

7 P (p) Q (q) R (r) 7

8 S (s) T (t) U (u) 8

There are four different selections per button. By
pressing the button once, a character will appear in the
display (see “1st press” column below). Pressing the
same button again will cause the display to change to
the next character in the sequence (see “2nd press”
column). After you have pressed the same button four
times the next press (5th) will cause the display to
wrap back to the beginning.

Once you have selected the first character, Press the
“BYPASS" (CROW)” button to move the cursor one
position to the right.

Now select the second character and move the cursor
to the right repeating the process until all of the text is
completed (Remember that there are a maximum of 16
characters per program address).

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32

If you make a mistake use the “STAY (CROW)” button
to move the cursor towards the left and make any
corrections.

When you are happy with the text Press “ENTER” to
save the changes. You can program the text for all
zones in the same way.

Changing the Keypad Area Name

When you enter [PROG]-[2001]-[ENTER] the display
will look like the example above. You may edit the Area
Name at this location. The area name can be up to 16
characters long. If you program in a name for the area,
this name will appear when displaying events in
memory display mode.

When you are happy with the changes Press the
“ENTER” button to save the changes.

Changing the Keypad Name

When you enter [PROG]-[999]-[ENTER] the display
will look like the example above. You may enter any
name you wish up to 16 characters in length (using the
same method as described for zone names). This name
is displayed at the keypad in idle mode.

When you are happy with the changes Press “ENTER”
to save.

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Changing the User Names

When in “Local Edit Program Mode” and you have
entered {PROG}-[1001]-[ENTER], the display will look
like this;

You can now enter in the person's name (maximum of
16 characters). When viewing events in “Memory”
mode, the User name will appear to identify who the
user was that Armed/Disarmed the system.

When you are happy with the changes Press “ENTER” to
save.

Changing the Output Names

When in “Local Edit Program Mode” and you have
entered {PROG}-[3001]-[ENTER], the display will look
like this;

You can now enter an Output name (maximum of 16
characters). When viewing events in “Memory” mode,
the Output name will appear to identify what function
the Output is controlling.

When you are happy with the changes Press “ENTER” to
save.

Resetting Individual Text to Default or Last
Saved Setting

While in “Local Edit Mode” there are two special
functions that can be performed at any of the “Local
Edit” Program locations. They are “Return to Default
Text” or “Return to Previously Saved Text”.

For Example, to return the Zone 1 text back to
Defaults;

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If during the programming of Zone 1 text [PROG]-[1]­[ENTER] you wished to return back to the default text,
simply Press and hold the “B” button for 2 seconds,
and the text will return to the default settings.

If you wished to return to the last saved version of the
text simply Press and hold the “A” button for 2 seconds
and the last saved text for zone one will appear.

NOTE: If the last saved version of text for Zone 1 was
in fact the default setting, then pressing “Control” then
“1” or “A” will return the default text anyway.

Resetting All Text to Default

While in “Local Edit Mode” it is possible to restore all of
the customisable text fields to the factory default
settings.

When you enter in [PROG]-[801]-[ENTER] display
will prompt you to press [801]-[ENTER] again. Once
you have pressed “801 enter”, all customisable text
(e.g. zone names, user names, output names, etc) will
be returned to the default text.

Copying Text to another LCD Keypad

If more than one LCD keypad is connected to the panel,
it is possible to copy the edited Text from one LCD
keypad to all other LCD keypads connected to the same
panel.

When you enter in [PROG]-[800]-[ENTER], all of the
customisable text at the keypad will be transferred to
all other LCD keypads connected to the control panel.

There is also an alternative method to transfer the text.
Pressing the “CHIME” button for 2 seconds while in
“Local Edit Mode” will perform the transfer. The text in
your keypad will be transferred to all other LCD
keypads connected to the panel.

Exiting Local Edit Program Mode

Press and hold the <PROGRAM> button for 2 seconds
and the LCD keypad will leave Local Edit Mode and
return to Idle Mode or; Press the <PROGRAM> button

35

repeatedly until the display reads “Exit Programming”,
then press the <ENTER> button to exit program mode.

37

Customization Chart

Use the following form to record your changes and
customizations.

User Name User Name Zone Zone Name

1 41 1

2 42 2 3 43 3 4 44 4 5 45 5 6 46 6 7 47 7 8 48 8 9 49 9 10 50 10 11 51 11 12 52 12 13 53 13 14 54 14 15 55 15 16 56 16 17 57 18 58 19 59 20 60 Out Device

21 61 1 22 62 2 23 63 3 24 64 4 25 65 5 26 66 6 27 67 7 28 68 8 29 69 30 70 31 71 32 72 33 73

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User Name User Name Zone Zone Name

34 74 35 75 36 76 37 77

38 78

39 79

40 80