Crock-Pot CPE500 User Manual

5.7L Easy Release Oval Multi-Cooker

User Guide

CPE500

Contents

Crock-Pot's Safety Precautions

Crock-Pot's Safety Precautions 1 - 2
Features of your Express Easy Release 3 - 4
Before First Use of the Express Easy Release 5
Sealing Gasket 6
Things to know about your Express Easy Release 7
Using your Express Easy Release 8
Manual Pressure Cooking 9
Time Delay Function 9
Cooking Pot Markings 10
Pressure Cooking 10
Using the Pressure Cooking functions 11
Bobber Valve 12
Releasing Pressure at the End of Cooking 13
Slow Cooking 14
Using the SLOW COOK Function 14
Cooking Guide 15
Steaming 16
Using the STEAM Function 16
Steaming Chart 17
Using the BROWN/SEAR or SAUTÉ Function 18
Rice Cooking 18
Using the RICE/GRAINS Function 19
Boiling & Simmering 20
To Change a Setting 20
Care & Cleaning 21
Troubleshooting 23
Notification Codes 24
Hints & Tips 25

Important Instructions - retain for future use

SAFETY PRECAUTIONS FOR YOUR MULTI
COOKER.

• Do not plug in or switch on the unit without
having the cooking pan inside the unit.

• Do not operate the unit on an inclined surface

• Use your unit well away from walls and
curtains, and do not use in confined spaces.

• Check the pressure and steam release valve
before use, and if clogged clean as necessary.

• Do not operate the unit without food or
liquid in the cooking pan. Never exceed the
maximum markings on the inside of the
cooking pan, or maximum and minimum
quantities stated in the recipes provided.
Some foods expand during cooking, and it
may result in developing excess pressure.

• Place the unit so that the pressure and steam
release valve is positioned away from the
body.

• Ensure the lid is locked before use. Brown/
Sear and Sauté functions does not require the
lid to be used.

• Never use any lid except the lid provided with
your Express Crock.

• Never place any part of the body including
face, hands and arm over the Steam Release
Valve. Steam can result in serious burns.

• Do not move or cover the unit whilst in
operation

• Do not touch any metal surfaces of the unit
while it is in use as they will be hot.

• After pressure cooking, do not open the

lid until the internal pressure has been
released. If the lid will not turn to unlock,
this is because there is pressure inside the
unit. Do not force the lid open.

• Do not cook more than 4 cups of dried
beans/legumes with 8 cups of water.
Cooking with more beans or water may
result in the build up of excess pressure.
Leave for ten minutes after cooking before
releasing the pressure valve.

• Be careful when lifting and removing lid after
cooking. Always tilt the lid away from you as
steam is hot and can result in serious burns.
Never place face over the unit.

• The pressure cooker operates under
pressure. Incorrect use may result in injury.

• Use handles and oven mitts to move the unit,
the cooking pan and the lid when hot.

• Unplug the unit when not in use and before
cleaning. Allow the unit to cool before putting
on or taking off parts to clean.

• Certain foods are not suited for pressure
cooking as they can foam, froth, splatter and
clog the pressure and steam release valve.
Noodles, macaroni, spaghetti, cranberry,
apple sauce, rhubarb, split peas, pearl barley,
oatmeal and other cereals should not be
cooked with pressure cook mode.

• Do not immerse the base of the unit in water
or any other liquid.

• Do not use the cooking pan for food storage
or place in the freezer.

• To prevent damage to the unit do not use
alkaline cleaning agents when cleaning, use a
soft cloth and a mild detergent.

• Do not operate the unit when placed directly
onto a bench top. Place a heat proof mat or
chopping board underneath to protect the
surface.

• Avoid spillage on the connector.

• The heating element surface is subject to
residual heating after use.

• Misuse may potentially cause injury or
physical damage to the user.

1

Crock-Pot's Safety Precautions

Features of your Express Easy Release

Crock-Pot is very safety conscious when
designing and manufacturing consumer
products, but it is essential that the product
user also exercise care when using an
electrical appliance. Listed below are
precautions which are essential for the safe
use of an electrical appliance:

• Read carefully and save all the instructions
provided with an appliance.

• Always turn the power off at the power outlet
before you insert or remove a plug. Remove by
grasping the plug - do not pull on the cord.

• Turn the power off and remove the plug when
the appliance is not in use and before cleaning.

• Do not use your appliance with an extension
cord unless this cord has been checked and
tested by a qualified technician or service
person.

• Always use your appliance from a power
outlet of the voltage (A.C. only) marked on the
appliance.

• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.

• Children should be supervised to ensure that
they do not play with the appliance.

• The temperature of accessible surfaces may be
high when the appliance is operating.

• Never leave an appliance unattended while
in use.

• Intended for household countertop use only.
Keep 15cm clear from the wall and on all
sides. Always use appliance on a dry, stable,
level surface.

• Do not use an appliance for any purpose other
than its intended use.

• Do not place an appliance on or near a hot gas
flame, electric element or on a heated oven.

• Do not place on top of any other appliance.

• Do not let the power cord of an appliance hang
over the edge of a table or bench top or touch
any hot surface.

• Do not operate any electrical appliance with
a damaged cord or after the appliance has
been damaged in any manner. If damage
is suspected, return the appliance to the
nearest Sunbeam Appointed Service Centre for
examination, repair or adjustment.

• The appliance should be supplied through a
residual current device (RCD) having a rated
residual operating current not exceeding 30
mA.

• Do not immerse the appliance in water or any
other liquid unless recommended.

• Appliances are not intended to be operated by
means of an external timer or separate remote
control system.

• This appliance is intended to be used in
household and similar applications such
as: staff kitchen areas in shops, offices and
other working environments; farm houses; by
clients in hotels, motels and other residential
type environments; bed and breakfast type
environments.

• The supply cord should be regularly examined
for signs of damage and the appliance is not to
be used if the cord is damaged.

• Be aware that certain foods, such as
applesauce, cranberries, pearl barley, oatmeal
or other cereals, split peas, noodles, macaroni,
rhubarb, or spaghetti can foam, froth, and
sputter, and clog the pressure release device
(Steam Release Valve). Recipes using these
items must be followed carefully to avoid
problems

Lid Handle

Heating Base

Easy Release

Steam Dial

Steam

Release Valve

Power Cord

One-Hand
Easy-Fit Lid

Oval Cooking Pot

Control Panel

Bobber Valve

Condensation
Collector

If you have any concerns regarding the performance and use of your appliance,
please visit www.crockpot.com or contact the Consumer Service Line.

Ensure the above safety precautions are understood.

32

Features of your Express Easy Release

Before First Use of the Express Easy Release

Display Screen

CONTROL PANEL

UNDERSIDE OF LID

Gasket Flap

STERILISE

Time Selection
Buttons

Step 1. Remove Packaging

Ensure all packaging has been removed.

Step 2. Position Machine

Place the Heating Base facing you on a dry,
level surface.

Step 3. Wash Parts

Wash the Cooking Pot and Lid and
Condensation Collector in warm water
using a mild detergent. Dry each part
thoroughly before use.

Step 4. Assembly

Insert the Cooking Pot into the Heating Base.

Step 5. Lid Assembly

Align arrows on Lid rim
Base to ensure lid is secured. Place Lid
upon Cooker and align Handle
To lock, twist Lid Handle counterclockwise,
aligning handle
To unlock, twist Lid Handle clockwise and
align handle

with .

with .

and Heating

with .

Open Lid

Metal Loops

Plastic Spoon

Gasket Tabs

Lid Slots

Steaming Rack

Unlocked Lid Locked Lid

Figure 2

54

Sealing Gasket

Things to know about your Express Easy Release

Check that the Gasket is inserted properly
on first use, and every time before use. If
the Gasket is not inserted properly the unit
will not correctly build pressure.

1. Place Gasket into underside of Lid.

Gasket Flaps

Metal Loops

Correct Wrong

One flap of gasket should be
fully tucked under the metal
loops

2. Insert Gasket tabs into slots inside the Lid,
indicated with 'Insert' writing under Lid.

3. Tuck one flap of Gasket under metal loops on
each elongated side of the Lid.

Gasket Tabs

Lid Slots

Gasket Flaps of the gasket should
not be fully above the metal loops

The Express Easy Release Multi-Cooker has
been designed with safety in mind and has
various safety measures.

• Pressure will not build if the Lid is not shut
correctly and has not sealed.

Ensure Lid is in the completely locked

•
position and the is aligned with .

Pressure will not build if the Steam Release

•
Valve has not been switched to the Seal “ ”
position.

Over filling may cause a risk of clogging the

•
vent pipe and developing excess pressure.

The gasket and the valves can be removed

•
for cleaning. (See page 21).

Once the pressure increases, the Lid cannot

•
be opened. Safety sensors ensure the
pressure remains within the set range. Never
force the Lid open.

•

The Steam Release Dial is located on the
front of the Lid, designed to keep the hand
away from the Steam Release Valve when
releasing pressure. The Steam Release Valve
is designed to be loose-fitting for proper
operation. See RELEASING PRESSURE
Instructions on page 13.

•

The pressure cooking functions require liquid
to work. If the inside of the Cooking Pot
does not have enough liquid, an notification
will appear in the Display Screen. See
NOTIFICATION CODES chart on page 24.

•

At the end of cooking, the Lid cannot be
unlocked until all the pressure is released.
This can be done using the Natural Pressure
Release Method or Quick Pressure Release
Method, explained on page 13.

• The Time Selection Buttons (+ and -) are
used to set the cooking time. To advance
slowly, simply press the + or - button and
release. To advance quickly, press and hold
the + or - button. If you have passed the
desired time, simply press the opposite
arrow button to return to the desired time.

Note: The timer can be selected for all
programs and can be changed at any time
during cooking by pressing START/STOP and
selecting a new function.

• The TEMP/PRESSURE button is used
to select desired cooking temperature
or pressure (HIGH or LOW). The Display
Screen will illuminate TEMP or PRESSURE,
depending on which setting is being adjusted.

• The temperature may only be adjusted on
the SLOW COOK, YOGHURT, BOIL, SIMMER,
and BROWN/SEAR or SAUTÉ functions (see
the Cooking Guide on page 15 for available
adjustments).

• Each pre-set pressure cooking function
automatically selects the optimum pressure
for that selection, but it can be manually
selected with the TEMP/PRESSURE button
(see the Cooking Guide on page 15 for
available adjustments).

• The START/STOP button starts and stops
a cooking function. It must be pressed to
change from one cooking function to another
after cooking has begun.

• The Display Screen shows how much longer
the food needs to cook from the selected
time in hours and minutes once the Multi­Cooker is preheated. While the Multi-Cooker
is preheating, the display screen will show,
“HEAT”.

* The Status Bar tracks the pressurisation

progress when using a Pressure function,
and the preheat progress when using a
Traditional function before cooking begins.

76

Using your Express Easy Release

Manual Pressure Cooking

Note: The Multi-Cooker beeps as each

button is pressed.

• Add desired ingredients to Cooking Pot.
Place Lid on top of Multi-Cooker and align

with . To lock, twist counterclockwise,

aligning

* Turn the Steam Release Dial to the “Seal”

position if pressure cooking. The Steam
Release Dial should be open when using
the SLOW COOK and YOGHURT functions.
Do not place the Lid on when using
BROWN/SEAR, SAUTÉ, SIMMER, or BOIL.

•

Plug the Power Cord into a wall power
outlet.

Select the cooking function you would like

•
to use.

The START/STOP button and the time on

•
the screen will flash.

Select the desired temperature or pressure

•
using the TEMP/PRESSURE button, if
applicable. (Please refer to the Cooking
Guide chart on page 15 for time and
temperature recommendations.)

•

Press the START/STOP button. For pressure
cooking functions, the word “HEAT” will
appear on the Display Screen during
preheating time. Once the Multi-Cooker
is preheating time. Pressurisation and
preheat progress can be easily tracked
with the Status Bar under the Display
Screen. Once the Cooker is pressurised or
preheated, the selected cooking time will
appear on the Display Screen.

Not

13-15 minutes is the approximate average
pressurisation time. If food content is larger
or very cold, pressurisation time may take
slightly longer .

with .

For pressure cooking functions,

e:

•

This Multi-Cooker allows you to delay
the start of your cooking so that cooking
finishes when you need it. See page 9 for
instructions on the DELAY TIMER function.

•

After the set cooking time has elapsed,
the Multi-Cooker will beep again and will
automatically switch to the KEEP WARM
setting. The Display Screen will then
change from the cook time to a new timer
that will count up to 4:00 (4 hours) or until
you press the START/STOP button. After
4 hours in the KEEP WARM setting, the
Multi-Cooker will turn off.

•

To end a cooking function at any time, press
the START/STOP button.

When finished, unplug the Multi-Cooker

•
and wait for it to cool completely before
attempting to clean.

CAUTION: The Cooking Pot and Heating
Base will get very hot while using this Multi­Cooker

. Do not touch hot surfaces. Always
use pot holders or oven-mitts when using
this Multi-Cooker. Always lift the Lid by
tilting away from you to avoid the steam.

* If you have a pressure recipe that requires

a manual setting — or if you simply
want to pressure cook using your own
pressure setting and cook time — then

Time Delay Function

This Multi-Cooker allows you to delay the
start of your cooking so that cooking finishes
when you need it.

Note: The DELAY TIMER function is not
available on the BROWN/SEAR, SAUTÉ,
KEEP WARM, BOIL, SIMMER or YOGHURT
settings.

Note: Do not use the DELAY TIMER function
when the recipe has perishable ingredients
such as meat, fish, eggs, or dairy, as these
may spoil.

•

Adjust the Multi-Cooker settings using the
instructions on pages 11-20.

After setting the cooking time, press the

•
DELAY TIMER button. The DELAY TIMER
and START/STOP buttons will flash, and
“0:30” will flash on the Display Screen,
to indicate the Multi-Cooker is being
programmed on the delay setting.

•

Press the + and - buttons until you reach
the number of hours and minutes you want
the cooking process to be delayed (i.e., set
the amount of time you wish to delay the
cooking cycle). The maximum delay is 4
hours.

select MANUAL PRESSURE and adjust the
pr

essure and cook time as desired. (See
the Cooking Guide on page 15 to find the
possible time and pressure adjustments.)

•

Press START/STOP button to begin the
delay feature. The timer and DELAY TIMER
button will stop flashing, while the START/
ST

OP button will continue flashing. This will
indicate that the Multi-Cooker has been set
on the DELAY TIMER setting. The Display
Screen will countdown the delay time until
0:00 is reached. When 0:00 is reached,
the DELAY TIMER light will turn off and
the START/STOP light will stop flashing to
show that time delay has finished. The word
“HEAT” will appear on the display screen
until the Multi-Cooker is fully pressurised.
When the selected pressure has been
reached, the timer will start counting down.

Example:
It’

s

4pm and you want to have a soup cooked
and ready in 2 hours’ time for dinner at 6pm.
You want to set the machine now so you are
free to do other things.

The pre-set function (if unchanged) will cook
for 30 minutes at HIGH pressure. Time to gain
pressure varies according to humidity and
water temperature, but let’s assume it takes
15 minutes to gain pressure. Therefore total
time is 45 minutes. To have the soup ready
by 6pm, you will need to delay the start of
your cooking by approximately 1 hour and 15
minutes.

1. Press SOUP

2. The Display Screen will flash “0:30”

3. Press the DELAY TIMER button and set for

“1:15”

4. Press START/STOP

98

Cooking Pot Markings

Using the Pressure Cooking functions

Inside the removable Cooking Pot are
markings to guide the fill level of the Cooking
Pot. The word MAX indicates the maximum
fill line.

The 1/3, 1/2, and 2/3 markings are handy
guides to use in your recipes.

CAUTION: Never load the Cooking Pot above
the maximum ingredient level line marked
MAX on the inside of the Cooking Pot.

Pressure Cooking

Pressure cooking is an ideal way to create
quick, flavorful meals. Pressure cooking is
a method of cooking food in liquid (water,
stock, wine, etc.) in a sealed Cooking Pot. The
sealed Multi-Cooker retains steam and builds
pressure, raising the temperature of the
liquid inside the pot above boiling point. The
increased temperature of the liquid and the
steam results in reduced cooking times.

HIGH Pressure Setting is 6.5 - 10 PSI (45 - 70
kPa). It is suitable for a wide range of foods.

LOW Pressure Setting is 3.3 - 6.5 PSI (23 - 45
kPa). It is more suited to delicate foods like
chicken fillet, fish and some vegetables.

KEEP WARM Setting: When cooking time is
completed, the Multi-Cooker automatically
switches to the KEEP WARM setting to
prevent overcooking and to keep your cooked
food warm until serving - perfect for busy
families, those on the run and those who
need flexible meal times. This setting is not
hot enough to cook and should only be used
to keep warm, cooked food for serving.

Foods that expand
during cooking (e.g. rice)
should never go above
the 1/2 mark.

Inside Cooking Pot

Note: The Multi-Cooker cannot pressure
cook without liquid. Ensure a minimum of
250ml of liquid is used inside the removable
Cooking Pot.

Ideal Meals to Pressure Cook: Soups, stocks,
casseroles, sauces (e.g. pasta sauces), meat,
rice, firm vegetables (beetroot, potatoes) and
desserts (e.g., pudding).

Capacity: Never fill the Cooking Pot above the
MAX line. Foods that expand during cooking
should never go above the 1/2 mark. The
Multi-Cooker cannot pressure cook without
liquid. Ensure a minimum of 250ml of liquid is
used inside the removable Cooking Pot.

Note: There are 7 functions which use
pressure to cook. These are Meat/Poultry,
Beans/Chili, Rice/Grains, Soup, Dessert,
Manual Pressure and Steam.

IMPORTANT: Do not cook more than 4
cups of dried beans/legumes with 8 cups of
water. Cooking with more beans or water
than this may result in the build up of excess
pressure. Wait at least 10 minutes after
cooking before releasing the pressure valve.

Caution: Never use the Quick Pressure
Release Method when cooking foods high
in liquid content, such as casseroles,
stocks and soups. See RELEASING
PRESSURE instructions on pages 13.

Place the Multi-Cooker on a flat, level surface.
Place Cooking Pot inside Heating Base. Plug

the Multi-Cooker into a wall outlet. The Multi­Cooker will beep, and the Display Screen will
illuminate with four dashes (- - - -).

Place your food and liquid inside the

•
removable Cooking Pot.

Place the Lid onto the Multi-Cooker

•
and align with . To lock, rotate
counterclockwise to the LOCKED
position.

Rotate the Steam Release Dial to the “Seal”

•

position.

• Select the desired cooking function

• Adjust the cooking time and pressure if
necessary.

Note: See the Cooking Guide on page 15
to find the possible time and pressure
adjustments.

Once you have made the desired

•
adjustments, if any, press START/STOP.

The Multi-Cooker needs to gain pressure

•
before pressure cooking can begin. When
the Multi-Cooker is gaining pressure,
“HEAT” will appear on the Display Screen
and the time will not count down. The
Status Bar will illuminate to track the
pressurisation progress before cooking will
begin. The amount of time the Multi-Cooker
takes to gain pressure varies according
to humidity and water temperature,
but average pressurisation time is 5-30
minutes. When pressure has been reached,
“HEAT” will disappear on the Display
Screen, and the time will begin to count
down.

•

After the set cooking time has elapsed,
the Multi-Cooker will beep and will
automatically switch to the KEEP WARM
setting. The Display Screen will therefore
change from the cook time to a new timer
that will count up to 4:00 (4 hours) or until
you press the START/STOP button. After
4 hours in the KEEP WARM setting, the
Multi-Cooker will go into stand-by mode,
and the Display Screen will illuminate with
four dashes (----).

TIP

:

The pressure cooking settings are in the

•
Cooking Guide table on page 15.

If the lid is not shut correctly or if the

•
Steam Release Dial is not in the “Seal”
position. The Multi-Cooker cannot gain
pressure and an Notification message will
appear in the Display Screen. Ensure that
the Sealing Gasket is placed evenly in the
lid. See the Notification Codes chart on
page 24.

•

It is common for some steam to release
through the Bobber Valve during the
cooking cycle. This is part of normal
operation of the unit.

Note: The Multi-Cooker cannot pressure
cook without liquid. Ensure a minimum of
250ml of liquid is used inside the removable
Cooking Pot.

Caution: During cooking, steam will build
up in the Multi-Cooker, so when lifting the
lid use an oven glove to protect your hands.

Note: F

oam may naturally form when
pressure cooking beans or legumes. Add
a small amount of oil to the water before
cooking to reduce this.

1110

Bobber Valve

Releasing Pressure at the End of Cooking

When Bobber Valve is in the “UP” position, DO
NOT attempt to open the Lid, as the Multi­Cooker is still under pressure. When the

Bobber Valve

Steam Release

Valve Cover

Figure 3 - Underside Lid View

Bobber Valve is in the “DOWN” position, the
pressure has released (see Figure 3).

Natural Pressure Release Method:

After cooking cycle is complete, let Multi­Cooker naturally release pressure. Unit will
gradually cool down on its own.Wait at least
10 minutes after cooking has completed, and
then rotate the Steam Release Dial to the
“Release”
place any part of your hand or body over the
steam outlet on top of the valve, as steam
is very hot and can scald skin. The pressure
has been released when steam is no longer
escaping from the valve and the Lid opens
freely with minimal force. This can take up to
10-20 minutes. Never force the Lid open. Onl
then is it safe to remove the Lid and serve
food.

Quick Pressure release method should be
used with caution:

Using a kitchen utensil, gradually flick the tab
on the Steam Release Valve to the “Release”
setting (see Figure 4). Steam will release
rapidly from the Steam Release Valve. Do
not place any part of your hand or body over

position (see Figure 5). Do not

Steam Release Dial “Seal” Valve

CLOSED

the steam outlet on the top of the valve, as

t

eam is very hot and can scald skin. Use

s
this method with caution when cooking liquid
ingredients such as casseroles, soups, stocks,
beans and pulses. Never use this method
when cooking rice, as rice tends to be very
delicate. The pressure has been released
when steam is no longer escaping from the
valve and the Lid opens freely with minimal
force. Only then is it safe to remove the Lid
and serve food.

CAUTION: Do not force the Lid to open. If

y

it does not open easily this means that the
Multi-Cooker is still under pressure.

CAUTION: During cooking, steam will build
up in the Multi-Cooker, so when lifting the
Lid use a kitchen glove or mitt to protect
your hand.

Steam Release Dial “Release”

Valve OPEN

Figure 4

1312

Slow Cooking

Cooking Guide

LOW Setting: This is suitable for simmering
and slow cooking. Recommended cooking
times in LOW are from 6 to 8 hours.

HIGH Setting: This is for faster cooking.
Recommended cooking times in HIGH are
from 2 to 4 hours.

KEEP WARM Setting: When cooking time is
completed, the Multi-Cooker automatically
switches to the KEEP WARM setting to
prevent overcooking and to keep your cooked

Using the SLOW COOK Function

The SLOW COOK function does not use
pressure in the cooking process, but some
pressure can build inside the unit during
cooking. When using this function, ensure
the Steam Release Valve is in the “Release”
position. This function will cook similarly
to standard slow cookers, using lower
temperatures and longer cooking times to
achieve tender, flavorful meals.

Place the Multi-Cooker on a flat, level
surface.

Place Cooking Pot inside Heating Base. Plug
the Multi-Cooker into a wall outlet. The Multi­Cooker will beep, and the Display Screen will
illuminate with four dashes (- - - -).

1. Place your food and liquid inside the
removable Cooking Pot.

2. Place the Lid onto the Multi-Cooker
and align with . To lock, rotate
counterclockwise to the LOCKED
position.

3. Rotate the Steam Release Dial to the
“Release” position.

Note: Although this setting will not use
pressure in the cooking process, some
pressure can build inside the unit during
cooking. This is why it’s important to keep
the Steam Release Dial in the “Release”
position.

food warm until serving - perfect for busy
families, those on the run and those who
need flexible meal times. This setting is not
hot enough to cook and should only be used
to keep hot, cooked food warm for serving.

Note: When slow cooking, the ideal fill level
for your ingredients is between the 1/2 and
2/3 marks. Never fill the Cooking Pot above
the MAX line.

4. Press the SLOW COOK button and adjust
the time and temperature as needed.

Note: See the Cooking Guide on page 15
to find the possible time and temperature
adjustments.

5. Press START/STOP. The time will begin to
count down.

6. After the set cooking time has elapsed,
the Multi-Cooker will beep and will
automatically switch to the KEEP WARM
setting. The Display Screen will therefore
change from the cook time to a new timer
that will count up to 4:00 (4 hours) or until
you press the START/STOP button. After
4 hours in the KEEP WARM setting, the
Multi-Cooker will turn off.

TIP: The SLOW COOK settings are in the
Cooking Guide on page 15.

Caution: During slow cooking, steam may
build up in the Multi-Cooker, so when
lifting the Lid use a kitchen glove or mitt to
protect your hand.

Cooking

Function

BROWN/

SEAR

SAUTÉ High temp / 30 minutes N/A Low-High 5 minutes – 30 minutes

SLOW COOK High temp / 4 hours N/A Low-High 30 minutes – 20 hours

SIMMER Low temp / 15 minutes N/A Low-High 5 minutes - 4 hours

BOIL Low temp / 15 minutes N/A Low-High 5 minutes - 4 hours

YOGURT Low temp / 8 hours N/A Low-High

KEEP

WARM

MANUAL

PRESSURE

MEAT/

POULTRY

BEANS/

CHILI
SOUP High pressure / 30 minutes Low-High N/A 5 minutes – 2 hours
RICE/

GRAINS

DESSERT Low pressure / 10 minutes Low-High N/A 5 minutes – 2 hours

STEAM High pressure / 10 minutes Low-High N/A 1 minute – 1 hour

Default Setting

High temp / 30 minutes N/A Low-High 5 minutes – 30 minutes

Warm temp / 4 hours N/A Warm 30 minutes – 4 hours

High Pressure / 30 minutes Low-High N/A 1 minute - 4 hours

High pressure / 35 minutes Low-High N/A 15 minutes – 2 hours

High pressure / 20 minutes Low-High N/A 1 minute - 4 hours

Low pressure / 12 minutes Low-High N/A 3 minutes – 30 minutes

Pressure

Adjustments

Temperature
Adjustments

Cook Time Range

Low: 6 hours - 12 hours

High: N/A

1514

Steaming

Steaming Chart

The STEAM function is perfect for gently
steaming fish and vegetables. It is
pre-programmed to use the HIGH pressure
cooking setting. When steaming, use the
Steaming Rack.

Using the STEAM Function

• Place the Multi-Cooker on a flat, level
surface.

Place Cooking Pot inside Heating Base.

•
Plug the Multi-Cooker into a wall outlet.
The Multi-Cooker will beep, and the Display
Screen will illuminate with four dashes (- -

- -).

•

Add 250ml of water to the bottom of the
removable Cooking Pot and insert the
cooking rack. Ensure water is just under
the wires of the rack so that food is not
touching water.

•

Place your food on the cooking rack.

• Place the Lid on and lock by rotating
counterclockwise to the LOCKED
position.

Using the finger tab, flick the Steam

•
Release Valve to the “Seal” position.

• Press the STEAM button and adjust the
time and pressure as needed.
Note: See the Cooking Guide on page 15
to find the possible time and pressure
adjustments.

•

Once you have made the desired
adjustments, if any, press START/STOP.

The Multi-Cooker needs to gain pressure

•
before pressure cooking can begin. When
the Multi-Cooker is gaining pressure,
“HEAT” will appear on the Display Screen

Capacity:

When the Multi-Cooker is used with the
STEAM function, the maximum capacity of
liquid should be just under the rack wires, so
that the liquid is not touching the food.

Note: The unit cannot pressure cook without
liquid. Ensure a minimum of 250ml of liquid
is used inside the removable Cooking Pot.

and the time will not count down. The
Status Bar will illuminate to track the
pressurisation progress cooking will begin.
When pressure has been reached, “HEAT”
will disappear on the Display Screen, and
the time will begin to count down.

•

After the set cooking time has elapsed,
the Multi-Cooker will beep and will
automatically switch to the KEEP WARM
setting. The Display Screen will therefore
change from the cook time to a new timer
that will count up to 4:00 (4 hours) or until
you press the START/STOP button. After
4 hours in the KEEP WARM setting, the
Multi-Cooker will turn off.

TIP: See the Steaming Chart on page 17.

CAUTION: During cooking, steam will build

up in the Multi-Cooker, so when lifting the
Lid use a kitchen glove or mitt to protect
your hand.

Food Amount Amount of

Asparagus 250g 400ml trim woody ends 2
Broccoli 300g 400ml trim stalks 2
Brussel Sprouts 400g 400ml peel outer leaves, leave whole 4
Butternut Squash 1 whole,

Carrots 500g 400ml sliced into 1 cm rounds 5
Carrots and Swede 600g 400ml peel and cut into similar sized

Cauliflower 500g 400ml cut into 5cm florets 3
Corn on the Cob 2 400ml remove any outer leaves 3
Frozen Chunky

Vegetables
Green cabbage 1 whole 400ml cut into quarters 4
Leeks 500g 400ml trim ends and cut into 2 cm

New Potatoes 750g 400ml leave whole 8
Sweet Potatoes 900g - 1kg 400ml peel and cut into large chunks 5
White potatoes, ideal

for mash
Basmati Rice 400g (2 cups) 600ml rinse rice before use 6
Brown Rice 400g (2 cups) 400ml rinse rice before use 22
Eggs 6 400ml whole in shell 7
Chicken fillet 2-4 fillets 400ml season before cooking 8
Salmon fillet 2-4 fillets 400ml season before cooking 3

900g-1kg

500g 400ml cook from frozen 3

900g - 1kg 400ml peel and cut into large chunks 9

water

400ml cut in half, remove seeds, slice

into 6

pieces

rounds

Pre-prep Cooking

Time,

minutes

7

6

4

1716

Using the BROWN/SEAR or SAUTÉ Function

This setting does not cook under pressure. It
works similarly to standard cooking, requiring
dry heat, and therefore does not need the Lid.

Important: Do not use the Lid with these
functions.

Place the Multi-Cooker on a flat, level
surface.

Place Cooking Pot inside Heating Base. Plug
the Multi-Cooker into a wall outlet. The Multi­Cooker will beep, and the Display Screen will
illuminate with four dashes (- - - -).

Select the BROWN/SEAR or SAUTÉ

•
function and adjust the time and
temperature if necessary, using the + and ­buttons.

•

Press START/STOP.

• When the Multi-Cooker is pre-heating,
“HEAT” will appear on the Display Screen.
The Status Bar will illuminate to track the
pressurisation progress cooking will begin.
When the temperature has been reached,
the timer will start counting down. Using
plastic tongs, carefully add your food to the
hot pot.

BROWN/SEAR can be used for the following:

•

Brown (sear) meats for casseroles and
soups. Browning meat prior to pressure
cooking and slow cooking not only gives
your food great color, but it also seals in
the juices and flavors and keeps the meat
tender.

SAUTÉ can be used for the following:

•

Sauté onions or mirepoix (mixture of
chopped onion, carrot, and celery), among
many other foods, often used in pressure
cooker and slow cooker recipes. Sautéing
onions allows caramelisation which
contributes to flavor and color in the end
dish.

Capacity:

When the Multi-Cooker is used to brown, sear
or sauté it may be best to cook in batches to
ensure the food is evenly cooked.

Rice Cooking

When cooking rice, use the RICE/GRAINS
function. This is suitable for all types of rice,
including white and/or brown rice.

The RICE/GRAINS function cooks under
pressure for faster cooking.

Capacity:

Since rice expands during cooking, do not fill
Cooking Pot above the 1/2 mark when using
the RICE/GRAINS function.

Using the RICE/GRAINS Function

Place the Multi-Cooker on a flat, level
surface.

Place Cooking Pot inside Heating Base. Plug
the Multi-Cooker into a wall outlet. The Multi­Cooker will beep, and the Display Screen will
illuminate with four dashes (- - - -).

Measure the desired quantity of rice.

•

Note: 1 cup uncooked white rice = 2 cups
of cooked white rice (approximately). 1 cup
uncooked brown rice = 2 cups cooked brown
rice (approximately).

• Place the measured rice in a strainer
and wash rice thoroughly under cold
water. Wash until the water runs clear.
This removes excess starch which helps
to achieve fluffier rice, and prevents rice
grains sticking to the Cooking Pot. Rinsing
the rice reduces the build-up of starchy
water and bubbles that sometimes form
around the Valve Cover and Lid, which can
cause spitting from the Steam Release
Valve.

•

Ensure the Cooking Pot is clean and dry
before placing it inside the Heating Base.

Place the washed rice in the Cooking Pot.

•
Add the quantity of water needed for your
recipe (Standard ratio -- 1 cup of uncooked
rice : 1.5 cups of water). Ensure that a
minimum of 250ml of liquid is placed
inside the removable Cooking Pot.

•

Place the Lid on and lock by rotating
counterclockwise to the LOCKED
position.

Rotate the Steam Release Dial to the "Seal"

•

position.

• Press the RICE/GAINS button and adjust
the time and pressure as needed.

Note: See the Cooking Guide on page 15
to find the possible time and pressure
adjustments.

•

The Multi-Cooker needs to gain pressure
before pressure cooking can begin. When
the Multi-Cooker is gaining pressure,
“HEAT” will appear on the Display Screen
and the time will not count down. The
Status Bar will illuminate to track the
pressurisation progress cooking will begin.
When pressure has been reached, “HEAT”
will disappear on the Display Screen, and
the time will begin to count down.

•

After the set cooking time has elapsed,
the Multi-Cooker will beep and will
automatically switch to the KEEP WARM
setting. The Display Screen will therefore
change from the cook time to a new timer
that will count up to 4:00 (4 hours) or until
you press the START/STOP button. After
4 hours in the KEEP WARM setting, the
Multi-Cooker will turn off.

Note: Do not keep rice in the pot for
extended periods of time on the KEEP
WARM setting, as the rice will become dry
and the quality will deteriorate. Use the
supplied plastic spoon to stir and serve the
rice. Do not use metal utensils, as these will
scratch the non-stick coating.

Note: As rice grains can be delicate, at
the end of cooking wait until the pressure
releases naturally. Do not use the Quick
Pressure Release Method (see page 13
for instructions on the Natural Pressure
Release Method).

Note: Standard ratio for cooking rice -- 1
cup of uncooked rice : 1.5 cups of water.

Caution: During cooking, steam will build
up in the Multi-Cooker, so when lifting the
Lid use a kitchen glove or mitt to protect
your hand.

Once you have made the desired

•
adjustments, if any, press START/STOP.

1918

Boiling & Simmering

Care & Cleaning

The settings BOIL and SIMMER do not cook under pressure. They work similarly to standard
cooking, requiring dry heat, and therefore do not need the Lid.

Do not use the Lid with these functions.

BOIL

The BOIL function is perfect for preparing meals like pasta and poached eggs.
LOW setting: This is suitable for boiling low volumes of food, such as from the bottom of the

Cooking Pot to the 1/3 mark.
HIGH setting: This is suitable for boiling higher volumes of food, such as between the 1/3 to 1/2

marks. Do not fill the Cooking Pot above the 1/2 mark when using the BOIL function on HIGH
temperature.

SIMMER

Thicken sauces and make gravies at the end of cooking using the SIMMER function.
LOW setting: This is suitable for simmering low volumes of food, such as between the bottom of

the Cooking Pot and the 1/3 mark.
HIGH setting: This is suitable for simmering higher volumes of food, such as between the 1/3

and 1/2 marks in the Cooking Pot.

To Change a Setting

It’s easy to switch functions during cooking.
Press the START/STOP button and then select

the new desired cooking function. A new
timer will flash on the Display Screen, and the
selected function will also flash. Select the
desired time, pressure, and/or temperature.
Press the START/STOP button and the new
function will begin preheating.

To Change the Cooking Time

You can change the cooking time before
cooking begins by pressing the + and ­buttons before pressing START/STOP. Press
and release to change slowly. Press and hold
to change time quickly. If you pass the desired
temperature or time, press the opposite
button.

To Change the Temperature and Pressure

You can change the temperature or pressure
on certain pre-set functions before cooking
begins by pressing the TEMP/PRESSURE
button before pressing START/STOP. The
Display Screen will illuminate TEMP or
PRESSURE, depending on which setting is
being adjusted. The temperature may only
be adjusted on the SLOW COOK, YOGURT,
BOIL, SIMMER, BROWN/SEAR and SAUTÉ
functions. (see the Cooking Guide on page 15
for available adjustments).

Cleaning should only be carried out when the
Express Easy Release Multi-Cooker is cool
and unplugged. Allow the Multi-Cooker to
completely cool before cleaning. Do not use
the removable Cooking Pot on the stovetop,
inside a microwave oven or inside an oven.
Use the pot only inside the Express Easy
Release Multi-Cooker Heating Base. Wash
the Sealing Gasket and Lid by hand in warm,
soapy water. Dry all parts thoroughly.

Figure 5

If food sticks or burns to the surface of the
Cooking Pot, then fill it with hot soapy water
and let it soak before cleaning. Use a rubber
or nylon spatula to remove stubborn residue.
If scouring is necessary, use a non-abrasive
cleaner and a nylon scouring pad or brush.

Hand wash the Cooking Pot with mild
detergent in warm water to protect the inner
coating.

Note: Cooking Pot is dishwasher safe
however the outer aluminium finish may
discolour over time. This will not affect
cooking performance.

If white spots form on surface of Cooking
Pot, then soak it in a solution of vinegar or
lemon juice and warm water for 30 minutes.
Rinse and dry.

Cooking Pot

When removing the Cooking Pot from the
Heating Base, always use two hands and lift
directly upward. Failure to do so may result in
scratching the outside of the Cooking Pot (see
figure 5).

Note: Never use metal utensils or cleaning
devices on the Cooking Pot, as this may
result in scratching and damaging the
non-stick coating.

Exterior

Wipe the exterior of the Heating Base with a
damp cloth and polish dry. DO NOT use harsh
abrasives, scourers or chemicals, as these
will damage the surfaces. To prevent damage
to the Multi-Cooker do not use alkaline
cleaning agents when cleaning. Only use a
soft cloth and mild detergent. Never immerse
the heating base in water or any other liquid.

Condensation Collector

Empty any collected water from the
Condensation Collector after each use. Wash
in warm, soapy water.

2120

Care & Cleaning

Troubleshooting

Lid and Sealing Gasket

Always examine the gasket before each use.
The silicon Sealing Gasket on the inside of
your Multi-Cooker Lid may deteriorate over
time. Remove Sealing Gasket for cleaning as
needed. Hand clean using warm, soapy water,
dry thoroughly, and replace Sealing Gasket
in Lid before use. Leave the Lid upturned
for storage, as this will also extend the life
of the gasket. Sealing Gasket may need to
be replaced every 1 – 2 years depending on
regular use. Contact Crock-Pot

®

customer

service to order replacement parts.

Steam Release Valve

Ensure the Steam Release Valve is clear
from debris before you begin using the Multi­Cooker. Remove the valve and gently clean.
Ensure it is completely dry before replacing.

Steam Release Valve Cover

The Steam Release Valve Cover is on the
underside of the Lid. Ensure it is clear from
debris before you begin using the Multi­Cooker. To clean, carefully pull the cover off
and clean using warm, soapy water. Press
the cover back into its place after cleaning is
complete.

Steam Release

Valve Cover

Bobber Valve

Gently press the valve up and down 2-3 times
and ensure it is clear from debris before you
begin using the Multi-Cooker.

Lid Lock Pin

Gently press the pin and ensure it is clear
from debris before you begin using the Multi­Cooker.

Note: Condensation may collect inside the
Heating Base under the removable Cooking
Pot. This is normal. Allow to cool, and then
dry using kitchen cloth.

Note: Always make sure that each
component (pot, valves, gasket, etc.) is
completely dry before you put back into the
Multi-Cooker.

Bobber Valve

Figure 6

Subject Question Solution

Power My Multi-Cooker will

Doneness of
food

Programming Can I set a time for

Cooking Can the Cooking Pot

Steam Steam is leaking out

Lid I am having trouble

not turn on

My food was
undercooked

My food was
overcooked

the Brown/Sear or
Sauté program?

Can I change the
cooking function,
time or temperature
once the food is
cooking?

and Lid be used on
top of the stove or in
the oven?

I stopped the cooking
process and changed
pressure settings,
and now the Multi­Cooker is preheating
again.

of the Multi-Cooker

removing the Lid.

Make sure outlet is functioning properly
Check that the Multi-Cooker is plugged in
Call Customer Service on 1300 881 861 (Aus), 0800 786 232

(NZ)
Make sure you selected the proper cooking setting
Make sure the Lid is properly placed and locked, and that

Steam Release Valve in “Seal”
Check the recipe to see that the proper pressure,

temperature, and time selection were made
Be sure the power was not interrupted
Make sure the Cooking Pot has enough liquid to create

desired steam and build pressure. Minimum of 250ml of
liquid should be used when pressure cooking. Never fill over
the “MAX” line.

Make sure the Cooking Pot was at least ½ full
Check that the proper pressure, temperature, and time

were selected
Because sautéing is a function that generally requires your

full attention this may not be necessary. However, if desired
a time can be selected.

Yes, to change the cooking function, press START/STOP
and select a new cooking function. Change the time and
temperature as required for the food. Press START/STOP
again. The time and temperature can be changed at any
time.

The Cooking Pot and Lid are not oven safe. Neither can be
used on the stove or in the oven.

If a cooking cycle is stopped and a new one is started, the
Multi-Cooker may display “HEAt” until the new pressure is
achieved.

• It is normal for a small amount of steam to come out of
the Bobber Valve before the Multi-Cooker is pressurised.

• If steam is coming out from the perimeter of the Lid, the
Lid has not been closed and locked completely or too
much water has been added to the cooking pot.

There is a safety feature to keep Lid from being removed
while the Multi-Cooker is under pressure. Please make sure
to de-pressurise the unit by rotating the Steam Release
Valve into the “Release” position. Refer to Releasing
Pressure section for further instructions.

position.

2322

Notification Codes

Hints & Tips

Error Solution

“CLOSE LID”
blinking light

Display “E1” The Multi-Cooker will stop the cooking cycle. Unplug Multi-Cooker and

Display “E2” The Multi-Cooker will stop the cooking cycle. Unplug Multi-Cooker and

Display “E3” If you receive this code while using one of the pressure cooking settings, then

Display “E5” This code appears when either the Lid or Steam Release Dial is being used

Display “E6” If you receive this code while cooking, it means that the Crock-Pot

Ensure that the Lid is closed completely and in the LOCKED
aligning with .

contact service center.

contact service center.

the Lid probably did not close or seal correctly. To resolve, follow the steps
below:

1. Rotate the Steam Release Dial to the “Release” position and wait for the
unit to de-pressurise.

2. Take off the Lid and look underneath to make sure the Sealing Gasket (large
rubber ring) is properly secured to the underside of the Lid.

3. If your recipe looks like it may need more liquid now that you have released
some of the steam after removing the Lid, then add more, stir your
ingredients, and reattach the Lid, making sure the Steam Release Dial is in
the “Seal” position.

4. Unplug the unit for at least 5 seconds, and then re-plug it in and re­program your cook settings to begin cooking.

incorrectly for a non-pressure cook setting. Please note that the Lid should
never be used when using the Brown/Sear, Sauté, Simmer or Boil settings.
When using the Lid during the Slow Cook or Yogurt settings, the Steam
Release Dial must be turned to the open or “Release” position. If you receive
the E5 Notification during any of these situations, then simply remove the Lid
while using Brown/Sear, Sauté, Boil, and Simmer, or correctly position Steam
Release Dial to “Release” while using SLOW COOK or Yogurt, and then
unplug the unit for at least 5 seconds, re-plug it in and re-program your cook
settings to begin cooking.

Easy Release Pressure Cooker was unable to generate enough steam to
pressurise completely. To resolve, follow the steps below:

1. Make sure that the Steam Release Dial is turned to the closed or “Seal”

position. If it was not in the correct position, then rotate it to the correct

position and jump to step 3 below.

2. If the Steam Release Dial was in the correct position, then turn it to the
“Release” position and wait for the unit to de-pressurise. Then remove the
Lid and look underneath it to make sure the Sealing Gasket (large rubber
ring) is properly secured to the underside of the Lid.

3. Add another cup of liquid (water, broth, etc) to the cooking pot, stir your
ingredients, and reattach the Lid, making sure the Steam Release Dial is in
the “Seal” position.

4. Unplug the unit for at least 5 seconds, and then re-plug it in and re­program your cook settings to begin cooking.

position,

®

Express

With your Express Easy Release Multi-Cooker
you can create a large variety of delicious
meals, snacks and desserts. Various foods
take different times to cook perfectly, so
sometimes it may take some trial and error to
get the cooking times right for you.

• Please refer to your Express Easy Release
user guide when using your Multi-Cooker.

• Never fill the Cooking Pot past the MAX line.

• Do not leave Multi-Cooker plugged in when
not in use.

• Make sure Multi-Cooker is kept away from

• The Cooking Pot is designed to be used
only in this Multi-Cooker. Do not use on
stovetop, in microwave, or in oven.

• The provided Steaming Rack is designed to
be used in this Multi-Cooker. It should not
damage the surface of the Cooking Pot.

• When removing the Lid, use a pot holder
to grasp the Lid Handle and lift away from
your body to allow steam to escape.

• Always place a trivet or pot holder under
the Cooking Pot if it is removed from the
Heating Base.

cabinets and walls when in use.

Hints & Tips For Slow Cooking

• If you are slow cooking, you can use the
BROWN/SEAR or SAUTÉ function first,
which allows you to sear meats and
vegetables at the beginning but also allows
you to thicken sauces and make gravies
at the end. Browning meat prior to slow
cooking not only gives your food great color,
but it also seals in the juices and flavors
and keeps the meat tender.

• To thicken a casserole at the end of
cooking, use the SAUTÉ function and stir
a small amount of corn flour with water.
Allow to simmer, stirring until thickened.

• It is not uncommon for meat to cook faster
than root vegetables. It is for this reason
that we recommend chopping all vegetables
to a similar small size. Meat can be cut into
larger chunks because if it is cut too small,
it will break up once cooked and tenderized.

Temperature Temperature Suggestions Recipes Ideas

High Use this setting for recipes that require

shorter cooking times, generally 4-6 hours.

Low Use this setting for recipes that require longer

cook times. This setting is used for recipes
that usually require cooking for more than 8
hours. Perfect for less tender cuts of meats.

• When using the SLOW COOK function, the
Multi-Cooker does not recover lost heat
quickly, so only lift the Lid if necessary or
if instructed to do so in the recipe. It’s a
good idea to monitor your slow cooking
results throughout the cooking cycle by
quickly removing the Lid and checking, then
quickly replacing the Lid. Different cuts and
thickness of meats and vegetables can vary
cooking times.

• When using the SLOW COOK function, make
sure the Steam Release Valve is in the
“Release”

position.

• Slow Cooking reduces evaporation,
resulting in the flavors and juices being
maintained. Keep this in mind when
creating your own recipes, as you may not
require as much liquid as you would when
using other cooking methods, such as
pressure cooking.

Ideal for sauces, chili, potato dishes,
cheese dishes, chicken wings and
meatballs in sauce

Ideal for less tender cuts of meat,
braised meats, dried beans, soups
and stews

2524

NOTES NOTES

2726

NOTES

This product is covered by a 12 month
replacement or repair warranty, which is

in addion to your rights under the

Australian Consumer Law (if your product
was purchased in Australia) or New Zealand
Consumer Guarantees Act (if your product
was purchased in New Zealand).

Should you experience any

difficules with your product
during the warranty period,
please contact our customer
service line for advice on 1300
881 861 in Australia, or 0800
786 232 in New Zealand.

Australia

www.crockpot.com.au
1300 881 861
Suite 1, Level 1,
13 Lord Street,
Botany, NSW
2019 Australia

New Zealand

www.crockpot.co.nz
0800 786 232
Level 6, Building 5,
Central Park,
660-670 Great South Road,
Greenlane, Auckland
New Zealand

Upon receipt of your claim, Crock-Pot will

seek to resolve your difficules or, if the
product is defecve, advise you on how to

obtain a replacement or refund.

To assist us in managing warranty claims, we
recommend you register your product as soon

as praccable aer purchase by creang an

account on our website and uploading a copy
of your original receipt.

In order to make a claim under our warranty,
you must have the original proof of purchase

documentaon for the product and present it

when requested (if not already uploaded to
our website).

Should your product develop any defect
within 12 months of purchase because of
faulty materials or workmanship, we will

replace or repair it, at our discreon, free of

charge. A product presented for repair may be
replaced by a refurbished product of the same
type rather than being repaired. Refurbished
parts may be used to repair the product.

Our replacement or repair warranty only
applies where a defect arises as a result of
faulty material or workmanship during the
warranty period. Your warranty does not
cover misuse or negligent handling

(including damage caused by failing to use the

product in accordance with this instrucon

booklet), accidental damage, or normal wear
and tear.

Your warranty does not:

• cover freight or any other costs incurred in
making a claim, consumable items,
accessories that by their nature and limited
lifespan require periodic renewal (such as

filters and seals) or any consequenal loss or

damage; or

• cover damage caused by:

-power surges, power dips, voltage supply
problems, or use of the product on
incorrect voltage;

-servicing or modificaon of the product

other than by Crock-Pot or an authorised
service centre;

-use of the product with other

accessories, aachments, product

supplies, parts or devices that do not

conform to Crock-Pot specificaons; or

-exposure of the product to abnormally

corrosive condions; or

• extend beyond 3 months if the product is

used in commercial, industrial, educaonal or
rental applicaons.

The benefits given to you by our warranty
are in addion to other rights and remedies
under law in relaon to the product.

In Australia our goods come with guarantees
that cannot be excluded under the
Australian Consumer Law. You are entled
to a replacement or refund for a major
failure and for compensaon for any other
foreseeable loss or damage. You are also
entled to have the goods repaired or
replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.

Our goods also come with guarantees that
cannot be excluded under the New Zealand
Consumer Guarantees Act.

If your warranty claim is not accepted, we
will inform you and if requested to do so by
you, repair the product provided you pay
the usual charges for such repair. You will
also be responsible for all freight and other
costs.

Should your product require repair or
service aer the warranty period, contact
your nearest service centre. For a complete
list of service centres, visit our website or
call our customer service line for advice on
1300 881 861 in Australia, or 0800 786 232
in New Zealand.

2928

Need help with your appliance?

2021

2 0 21

Contact our Customer Care Team or
visit our website for information and tips
on getting the most from your appliance.

AUSTRALIA

Visit:
Phone:
Mail:

NEW ZEALAND

Visit:
Phone:
Mail:

CROCK-POT'S

www.crockpot.com.au
1300 881 861
Suite 1, Level 1, 13 Lord Street,
Botany NSW 2019

www.crockpot.co.nz
0800 786 232
Level 6, Building 5, Central Park,
660–670 Great South Road,
Greenlane, Auckland

APPROVED BY

APPROPRIATE

ELECTRICAL REGULATORY

AUTHORITIES

2 0 21

NEWELL AUSTRALIA PTY LTD. ABN 68 075 071 233

Crock-Pot is a registered trade mark.

Due to continued product improvements,

product illustrations and photographs in this User Guide

may differ slightly from the actual product.

CPE500_21EM2 (ANZ) GCDS-SUN-JC

4101B-IB