Cricket Wave User Manual

Cricket Wave

™

Some of the contents in this manual may differ from your phone depending
on the software of the phone. Actual color may vary.

Your phone is designed to make it easy for you to access a wide variety of
content. For your protection, we want you to be aware that some applications
that you enable may involve the location of your phone being shared. For
applications available through Cricket, we offer privacy controls that let you
decide how an application may use the location of your phone and other
phones on your account. However, the Cricket privacy tools do not apply to
applications available outside of Cricket. Please review the terms and
conditions and the associated privacy policy for each location-based service
to learn how location information will be used and protected. In addition,
your Cricket phone may be used to access the Internet and to download,
and/or purchase goods, applications, and services from Cricket or elsewhere
from third parties. Cricket provides tools for you to control access to the
Internet and certain Internet content. These controls may not be available for
certain devices which bypass Cricket controls.

Se

rvice provided by Cricket Wireless. Portions © 2018 Cricket Communications,
Inc. All rights reserved. Cricket is a registered trademark of Cricket
Communications, Inc. Other marks are the property of their respective owners.

Contents

Getting started .............................................. . . . . 7

... 7Installing the nano-SIM/microSD card ....................... . . .

Charging the battery ....................................... . . . . 8

Extending the battery life .................................... . . . . 8

Powering your phone on/off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

......................... . . . 9

Locking/Unlocking the screen and keys . ........................ . . . 9

Using the touch screen ..................................... . . . . 10

Getting to know your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Key functions ............................................. . . . . 13

Getting to know the home screen ............................ . . . . 14

Personalizing ............................................... . . . . 15

Changing the system language ............................. . . . . 15

Setting the date and time ................................... . . . . 15

................. . . . 15

Turning system sounds on/off ................................ . . . . 16

Adjusting volumes ......................................... . . . .

Switching to silent mode or vibration mode ..................... . . .

Using Do not disturb mode .................................. . . . . 17

Applying new wallpapers ................................... . . . . 17

Changing the screen brightness ............................. . . . . 17

Protecting your phone with screen locks . ....................... . . . 18

Protecting your phone with screen pinning . .................... . . . 19

16

16

1

Knowing the basics ............................................ . . 20

Monitoring the phone status .................................. . . 20

21

Managing shortcuts and widgets .............................. . . 23

Organizing with folders ....................................... . . 24

Rearranging the primary shortcuts ............................. . . 25

Google keyboard ........................................... . . 25

Editing text ................................................. . . 28

Opening and switching apps ................................. . . 29

Uninstalling or disabling an app ............................... . . 29

Connecting to networks and devices ............................ . . 30

Connecting to mobile networks ................................ . . 30

Connecting to Wi-Fi ......................................... . . 31

Using Wi-Fi Direct ........................................... . ..

Connecting to Bluetooth devices .............................. . . 35

Connecting to your computer via USB .......................... . . 37

Using the microSD card as portable storage ................... . . 38

Connecting to virtual private networks .......................... . . 40

Phone calls .................................................. . . 41

Placing and ending calls ..................................... . . 41

Answering or rejecting calls ................................... . . 42

Working with the call history ................................... . . 42

Calling your contacts ........................................ . . 44

Checking voicemail ......................................... . . 44

.

34

. .

Using options during a call .................................... . . 44

Managing multi-party calls ................................... . . 45

Adjusting your call settings .................................... . . 46

Contacts

Accounts .................................................... . . 57

Email ........................................................ . . 58

..................................... .

Checking contact details ..................................... .

Adding a new contact ....................................... . . 51

Importing, exporting, and sharing contacts ...................... . . 52

Working with favorite contacts ................................. . . 53

Working with groups ......................................... . . 54

Searching for a contact ...................................... . . 55

Editing contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Adding or removing accounts ................................. . . 57

Setting up the rst email account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Writing and sending an email ................................. . . 59

Checking your emails ........................................ . . 60

Marking an email as unread .................................. . . 60

Deleting an email ........................................... . . 60

Replying to or forwarding an email ............................. . . 60

Deleting an email account ................................... . . 61

Adding and editing email accounts ............................ . . 61

Changing general email settings .............................. . . 61

. . . . . ...

. . . . . ..

51

. 51

52

2 3

2 3

Messaging ................................................... . . 62

Opening the messaging screen ............................... . . 62

Sending a text message ...................................... . . 62

Replying to a message ....................................... . . 63

Deleting messages or threads ................................. . . 63

Forwarding a message ....................................... . . 64

Changing message settings .................................. . . 64

Camera ...................................................... . 66

Capturing a photo ........................................... . 66

Recording a video ............................................ . 68

Customizing camera and video settings .......................... . 68

Sound Recorder

................................................ . 69

Recording a voice memo ...................................... . 69

Playing a voice memo ........................................ . 70

More apps ................................................... . 70.

Calculator ................................................. .

Clock ..................................................... .

70

.

70

Downloads ................................................. . 71..

™

Google

apps ................................................ .

Chrome
Drive
Gmail

™

.................................................. .

™

..................................................... .

™

.................................................... .

Google .................................................... .

™

.................................................... ..

72

.

72

.

72

.

72

.

72

.

72

.Duo

Settings . . 74................................................... . . .

For your safety . . 85

™

Maps

.................................................... . 73.

™

Photos

.................................................... . 73.

Play Movies & TV ............................................ . 73.

Play Music 73
Play
Voice Search
YouTube

................................................ . . .

™

................................................ . . .

Store 73

™

.......................................... . . . . .

™

................................................ . . .

73

.
. 73

Wireless & networks . 74......................................... . .

Device 75................................................. . . .

Personal . . . . 78.. ................................................ . . .

Accounts 79................................................. . . .

System . . . . 81.. ................................................ . . .

. . .......................................... . . . . .

.
.

General safety . . .. . 85

Radio frequency (RF) energy . . 86

FCC compliance . . . .. . 87

........................................ . .

.............................. . .

....................................... . .

.

.

.

Hearing aid compatibility (HAC) regulations for mobile phones . . . . . . . 88

Distraction . . . 90
Product handling 90
Electrical safety . . . 93
CTIA requirements . 94
Radio frequency interference . . 95

Explosive environments 97

............................................... . .

.......................................... . .

......................................... . .

......................................... . .

.............................. . .

....................................... .

.

.

.

.

4 5

.

LIMITED WARRANTY 100
Consumer Limited Warranty . 100
How to get warranty service 103
Other warranty programs . . 103

......................................... . .

. . .......................................... . . . . .

. .. ................................ . .

98

. .. . .. . .......................................... . . . . .

99Warranty

Getting started

Installing the nano-SIM card/microSD card

. .. ................................ . .

. .. ................................ . .

The nano-SIM card and the microSD card can be installed or removed
while the phone is turned on.

Warning! To avoid damage to the phone, do not use any nonstandard
nano-SIM card cut from a SIM card. You can get a standard nano-SIM card
from your service provider.

1. Here is the SIM card and here is the
SD card.

2. SIM card metal strip down and insert
SIM card slot.

3. MicroSD card metal strip down, insert
SD card slot.

4. Slide the battery into the back of the
phone so that the gold contacts at the
top right align, and push down until it
clicks into place.

5. Replace the cover on the back of the
phone; making sure it is lined up
before pressing it into place around
all of the edges.

6 7

Charging the battery

Your phone’s battery should have enough power for the phone to turn on,

soon as possible.
If the battery is low, there will be a pop-up message on the screen. As you

charge your phone, the screen will tell you the exact battery level each time
you wake up your phone.

Warning! Use only approved chargers and USB Mico cables. The use of
unapproved accessories could damage your phone or cause the battery to
explode.

/gnigrahceht ot retpadaeht tcennoC.1

Mico

phone is on, you’ll see a charging icon, such as or ,
appear in the Status Bar.

Note: If the battery is extremely low, you may be unable to power
on the phone even when it is being charged. In this case, try again
after charging the phone for at least 20 minutes. Contact customer
service if you still cannot power on the phone after prolonged charging.

BSU

port.

eht fI .teltuollawCAdradnats aot regrahceht tcennoC.2

.degrahcylluf si yrettabeht nehwregrahceht tcennocsiD .3

Extending the battery life

Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and
GPS functionality can drain your battery. You can follow the helpful tips below
to conserve your battery power:

• Use the Battery saver feature in Settings.

• Reduce the screen backlight time.

• Lower the screen brightness.

• Turn auto-sync, Wi-Fi, and Bluetooth off when not in use.
8 9

• Disable the GPS function when not in use. Most applications using this
function will periodically query the GPS satellites for your current location;
each query drains your battery.

Powering your phone on/off

• Press and hold the Power key to power on your phone.

• To turn it off, press and hold the Power key to open the options menu.
Tap Power off.

Note: If the phone freezes or takes too long to respond, press and hold the
Power key for about 25 seconds to res

settings (see Settings – Backup & reset), you may need to set it up before
using it.

.2

Select to either Copy your data from a phone or the cloud or Set up as
new to get a fresh start. Follow the prompts.

eht daeR .3 User acceptance, and tap I AGREE.

tart the phone.

LET'S GO

Locking/Unlocking the screen and keys

Your phone allows you to quickly lock the screen and keys (put the phone
into Sleep mode) when not in use and also to turn the screen back on and
unlock it when you need it.

To lock the screen and keys:
To quickly turn the screen off and lock the keys, press the Power key.
Note: To save battery power, the phone automatically turns off the screen

after a certain period of time when you leave it idle. You will still be able to
receive messages and calls while the phone screen is off.

To unlock the screen and keys:

eht sserP .1 Power key to turn the screen on.

Note: If you have set an unlock pattern, PIN, or password for your phone (see

Settings– Security with screen locks), you’ll need to draw the pattern or enter
the PIN/password to unlock your screen.

Using the touch screen

Your phone’s touch screen lets you control actions through a variety of
touch gestures.

• Tap – When you want to type using the on-screen keyboard, select

onscreen items (such as application and settings icons), or press

• Press and Hold – To open the available options for an item (for example,

a message or link in a web page), press and hold the item.

• Swipe or Slide

vertically or horizontally across the screen.

• Drag

you have reached the target position.

• Pinch – In some apps (such as Maps and Photos), you can zoom in and

together (to zoom out) or spreading them apart (to zoom in).

• Rotate the Screen – For most screens, you can automatically
change the screen orientation from portrait to landscape by turning
the phone sideways.

10 11

Getting to know your phone

(back)

Microphone

Headset port Proximity and light sensor

Touch screen

Home

Chargingport Microphone

12 13

Earpiece

Camera lens
Status and

Volume key

Power key

Recent appsBack keys

Key functions

Key Function

Power key Press and hold to turn Airplane mode on or off, reboot,

Home key Press to return to the home screen from any

Recent apps key Press to see recently used applications.
Back key Press to go to the previous screen.
Volume key Press or hold to turn the volume up or down.

Camera

Flash

or to power off.
Press to change your phone to Sleep mode.
Press to wake up your phone.

application or screen.
Press and hold to access Google Search or

Google Assistant.

Getting to know the home screen

The home screen is the starting point for your phone’s applications, functions,
and menus. You can customize your home screen by adding shortcuts,
folders, widgets, and more.

Personalizing

Changing the system language

eht sserP .1 Home key > > > Languages & input > Languages.

2. Select the language you need.

Status and

date, time, and time zone.

Widgets

Folder

14 15

Shortcut

Primary shortcuts

You can customize the default ringtone for incoming calls and the default

Notes:

•

• See Contacts – Editing contacts – Setting a ringtone for a contact for how
to assign a special ringtone to an individual contact.

eht sserP .1 Home key > > > Date & time.

paT .2 Automatic date & time or Automatic time zone to manually set the

paT .3 Set date, Set time, or Select time zone to change each setting.

pat , emit eht fo tamrof eht tsujda oT .4 Use 24-hour format.

eht sserP .1 Home key > > > Sound

paT .2 Phone ringtone or

paT .4 OK.

.

.esu ot ekil d’uoy enotgnir eht tceles dna tsil eht hguorht llorcS .3

Setting the date and time

Turning system sounds on/off

eht sserP .1 Home key > > > Sound > Other sounds.

paT .2 Dial pad tones, Screen locking sounds, Charging sounds, Touch

sounds, or Vibrate on tap to toggle on and off.

Adjusting volumes

1. Press the Home key > > > Sound.

to adjust the volume for each type of audio.

Note: You can adjust the media volume when a media application is in use
by pressing the Volume key. If no media application is active, press the
Volume key to adjust the ringtone volume (or the earpiece volume during a
call), or tap and drag a media volume slider to adjust other types of volume.

woleb sredils eht garD .2 Media volume, Alarm volume, Ring volumeand

Switching to silent mode or vibration mode

You can set the phone to silent mode by using one of the following methods.

• Press and hold the Volume down key when no media application is

active to show the ringtone sound management window. When the phone
vibrates, it is switched to silent mode with vibration; press the Volume down
key again to switch to silent mode without vibration.

•
swipe down again to access the Quick Settings. Tap tttooonnnoooDDD bbbrrruuutttsssiiiddd , to
switch the phone to vibrate or silent mode or turn on the sound.

• Press the Home key > > > Sound.
Tap Default notication ringtone and Default alarm ringtone、

Wireless Emergency Alerts、Other sounds.

Using Do not disturb mode

You can limit interruptions with Do not disturb mode. This mode silences your
phone so that it doesn’t make sounds or vibrate when you don’t want it to.

Turning on Do not disturb mode

and swipe down again to access the Quick Settings.

. paT .2

.

Applying new wallpapers

You can set the wallpaper for the home screen and lock screen.

1. Press and hold any blank area of a home screen.

paT .2 WALLPAPERS.

My photos

wallpaper.

Note: In addition, you can press the Home key >
Wallpaper to pick an image from Photos, Wallpapers, or an

animation from Live Wallpapers.

to choose the image or animation you want to use as the

> > Display >

pat ro ,repapllaw a tceles ot lenap repapllaw eht no thgir ro tfel epiwS .3

Changing the screen brightness

eht sserP .1 Home key > > > Display > Brightness level.

.ssenthgirb neercs eht tsujda yllaunam ot redils eht garD .2

16 17

Notes:

• With the proximity and light sensor, your phone can automatically

adjust the screen brightness for available light. Tap Adaptive brightness
in the Display settings screen to turn the feature on or off.

• You can also use the Quick Settings to manage the screen brightness.

Protecting your phone with screen locks

You can protect your phone by creating a screen lock. When enabled, you
need to press and hold the screen, and then draw a pattern or enter a
numeric PIN or password to unlock the phone’s screen and keys.

eht sserP .1 Home key > > > Security > Screen lock.

2. Tap None, Swipe, Pattern, PIN, or Password.

• paT None to disable screen lock protection.

Tap Swipe to enable screen lock and allow unlocking with a quick drag

•
of your nger vertically across the screen.

• Tap Pattern to create a pattern that you must draw to unlock the screen.

• Tap PIN or Password to set a numeric PIN or a password that you must
enter to unlock the screen.

contents to show when the phone is locked, then tap DONE.

Note: If you forget the pattern, PIN, or password you set, you will need to
contact your service provider.

Protecting your phone with screen pinning

You can use the screen pinning feature to keep an app in view, so others
cannot switch to other apps or access your personal information.

Turning on screen pinning

ht sserP .1 e Home key > Security > Screen pinning.

2 eht pat ,gninnipnu rof ytiruces dda oT . Lock device when unpinning

select a security option, and following on-screen instructions if you do not
already have a pattern, PIN, or password set up.

Pinning a screen

eht sserP .3 Recent apps key.

If there are many application tags, swipe right on the front TAB.

Unpinning the screen

To unpin the screen and return to normal use, press and hold the Recent
apps key and back key.

When turning on screen pinning, if you selected Lock device when unpinning,
press and hold the lock screen and draw the pattern or enter the PIN/
password.

> >

switch,

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.weiv ni peek ot tnaw uoy ppa eht nepO .2

18 19

Knowing the basics

Monitoring the phone status

The Status Bar at the top of the home screen provides phone and service
status icons on the right side. Below are some of the icons you may see.

Indicators and icons

the left side. Below are some of the icons you may see.

Indicators and icons

Indicator What it means

EDGE connected

3G connected

4G connected

4G LTE connected

Airplane mode

No signal

Signal strength

Do not disturb mode on

/

Speakerphone on

Phone microphone off

Wired headset connected

20 21

Indicator What it means

Alarm set

Battery low

Battery full

/

Battery charging

Silent mode

Vibration mode

Bluetooth on

Connected to a Wi-Fi
network

Wi-Fi in use

GPS on

Indicator What it means

New SMS/MMS

/

New message(s) from
the Email app

New message(s) from

/

the Gmail app
Missed call

Call in progress

Call on hold

Indicator What it means

Song playing

Upcoming event

Bluetooth
New Wi-Fi network

detected

Downloading data

Sending data

•
screen.

•
screen or press the Back key.

•

•

Note:

Using quick settings

change the most common settings for your phone.

Settings.

•

Wi-Fi: Tap to turn on or off Wi-Fi.

•

SIM: Tap to enable or disable data access over the mobile network.

• Battery: Tap to turn on or off to reduce performance and background

data . Battery saver turns off automatically when your phone is charging .

• Do no disturb: Tap to turn on or off the Do not disturb feature.

•

Flashlight: Tap to turn on or off the ashlight .

•

Auto-rotate: Tap to turn on or off the auto-rotate screen feature .

•

Bluetooth: Tap to turn on or off Bluetooth.

•

Airplane mode: Tap to turn on or off airplane mode .

•

Location: Tap to turn on or off the GPS function .

Note: At the top of the Quick Settings screen, tap to change positions of

the Quick Setting icons, and
hold some icons to open their Settings menu.

tap to get to the Settings menu

. Press and

Managing shortcuts and widgets

Adding shortcuts and widgets

eht sserP .1 Home key > to view apps.

Or, to view widgets, press and hold an empty area of the home screen and
select WIDGETS.

the available widgets.

3.

Press and hold a widget or an app icon and drag it to a home screen panel.

Moving shortcuts or widgets

2. Drag it to the place you need.

Removing shortcuts or widgets

2. Drag it to X Remove at the top of the screen to remove it.

edils ;sppa elbaliava eht esworb ot nwod ro pu edilS .2 up or down to browse

.neercs emoh eht no tuctrohs ro tegdiw a dloh dna sserP .1

.neercs emoh eht no tuctrohs ro tegdiw a dloh dna sserP .1

22 23

Adjusting widget size

the WIDGETS.

Note: Not all widgets can be resized.

.ti esaeler neht dna neercs emoh eht no tegdiw a dloh dna sserP .1

eziser ot eniltuo eht garD .tegdiw eht dnuora sraeppa eniltuo nA .2

Rearranging the primary shortcuts

The home screen includes a customizable primary shortcuts area at the
bottom of all home screens. You can keep up to four items in addition to Apps
in the primary shortcuts area. Drag shortcuts or folders in or out of the area to
rearrange the area.

Organizing with folders

You can create folders on the home screen and add several shortcuts to
a folder. You can move or remove folders the same way as moving or
removing shortcuts.

Creating a folder

neercs emoh a no noci na dloh dna sserP and drag it over another icon and

release it. A new folder will be created and the icon is put into the folder.

Renaming a folder

below

2. Tap the folder name and enter a new name.

3. Tap .

.snoci eht deyalpsid si eman redlof ehT .ti nepo ot redlof a paT .1

Adding more icons to a folder

.noci redlof a otno ti gard neht dna noci na dloh dna sserP .1

2. Release the icon and it will be put into the folder.

Removing icons from a folder

.ti nepo ot redlof a paT .1

2. Press and hold the icon you want to remove and then drag it to a new

location and release the icon to the current home screen or drag it to
X Remove to remove it altogether.

24 25

Entering text

You can enter text using the on-screen keyboard. Some apps open it
automatically. In others, you open it by tapping where you want to type. You
can press the Back key to hide the on-screen keyboard. You can also enter
text by speaking with the Google voice typing feature.

Enabling or disabling input methods

Manage keyboards

eht sserP .1 Home key > > > Languages & input > Virtual keyboards

Note: Some default input methods may not be disabled.

.

.meht elbasid ro elbane ot sdohtem tupni eht ediseb sehctiws eht edilS .2

Google keyboard

The Google keyboard provides a layout similar to a desktop computer
keyboard. When screen auto-rotation is enabled, turn the phone
sideways and the keyboard will change from portrait to landscape.
The landscape keyboard is not supported in all applications.

>

• Tap the alphabetic keys to enter letters.
Press

numbers. For example, to enter È,
press and hold

accented letters and number 3 appear.

Then slide to choose

• As you type, suggested words appear above the keyboard. Tap a correctly
suggested word to select it; press and hold a suggested word to see
additional word options.

• Tap

• Tap to delete the text before the cursor.

•

• Tap to use Google Voice typing.

to use uppercase. Double tap to lock uppercase. This key also
changes to indicate the current case you are using:
uppercase, and

Tap
more.

keyboard.

one-handed typing. Tap /
keyboard, respectively. Tap

to select numbers and symbols. You can then tap

accented letters or

the available

and

È.

when locked in uppercase.

.snocitome dna sijome esoohc ot paT •

dloh dna sserP •

to change the input languages or set up the Google

ot edils dna dloh dna sserP •

to change to a smaller keyboard for easier

to switch to the right-hand or left-hand

to switch back to the full-sized keyboard.

for lowercase, for

Glide typing

The Google keyboard supports the gesture-typing feature. Use this feature to
input a word by sliding from letter to letter on the keyboard.

To enable and use gesture typing:

dloh dna sserP .1 on the Google keyboard, and then tap Google

Keyboard settings.

2. Tap Gesture typing>Enable gesture typing if this feature is turned off.

End of the word

Start of the word

Notes:

• Tap to type when you want to. If you want to enter a single letter, simply
tap the key once.

•
when you begin to trace the next word.

26 27

Google Voice typing

Google Voice typing uses the Google voice recognition service to convert
speech to text. You must have a data connection on a mobile or Wi-Fi network
to use it.

paT .1 or

to access the voice-typing feature.

2. When you see the microphone image, speak what you want to type.

3. You can continue entering text to keep it or to delete it.

Tip: Say “comma,” “period,” “question mark,” “exclamation mark,” or
“exclamation point” to enter punctuation.

Opening and switching apps

Opening an app

1. Press the Home key > .

Swipe

Switching between recently opened apps

eht sserP .1 Recent apps key. A list of the names and thumbnails of apps

you’ve recently used opens. If you’ve been using more apps recently than

.ti nepo ot ppa na pat dna neercs eht no nwod ro pu .2

Editing text

• Move the insertion point: Tap where you want

to type. The cursor blinks in the new position,
and a tab appears below it. Drag the tab to
move the cursor.

Select text: Press and hold or double tap

•
within the text. The nearest word highlights,
with a tab at each end of the selection.
Drag the tabs to change the selection, or
tap

SELECT ALL

selection.

• Cut or copy: Select the text you want to manipulate. Then tap CUT or

COPY to cut or copy the text to the clipboard.

• Replace text with the clipboard text: Select the text you want to
replace. Then tap PASTE.

• Insert text from the clipboard: Move the cursor to the insertion point

28 29

to highlight all words for

PASTE.

Note: You can swipe a thumbnail left or right to remove it from the list, or tap
CLEAR ALL to remove all thumbnails.

Uninstalling or disabling an app

eht sserP .1 Home key > to open the application list screen.

2. Press and hold an application icon and drag the icon to X Remove or

Uninstall at the top of the screen.

Notes:

• Pre-installed apps may not be uninstalled.

Tap > Reset app preferences > RESET APPS to restore disabled apps and
reset app preferences.

.ppa taht nepo ot lianbmuht a paT .2

Home key >

> > Apps.

Connecting to networks and devices

Connecting to mobile networks

Controlling mobile data use

To enable or disable data access:

eht sserP .1 Home key > >

eht edilS .2 Mobile Data switch to enable or disable mobile data use.

To get data services when roaming:

roaming.

Note:

eht sserP .1 Home key >

eht edilS .2 International roaming switch to enable or disable roaming.

Setting access point names

You can use the default Access Point Names (APNs) to connect to the
Internet. To add a new APN, you may need to contact your service provider for
the required information.

Names.

2. Tap .

3. Tap each item to enter the required information.

4. Tap

Note: To set the APN to default settings, tap > Reset to default.

eht sserP .1 Home key >

> Save.

> More > Cellular networks.

> > More> Cellular networks > International

> > More> Cellular networks Access Point

>

Setting network type

operators.

one to manually register.
Or, tap Choose automatically to automatically select your preferred

network.

eht sserP .1 Home key > > > More> Cellular networks > Network

paT .2 SEARCH NETWORKS to search for all available networks and select

Connecting to Wi-Fi

Wi-Fi is a wireless networking technology that can provide Internet
access at distances of up to 300 feet, depending on the Wi-Fi router
and your surroundings.

Turning Wi-Fi on and connecting to a Wi-Fi network

eht sserP .1 Home key > > > Wi-Fi .
eht edilS .2 Wi-Fi switch to the On position to turn on Wi-Fi.

3. Tap a network name to connect to it.

pat dna drowssap eht retne ,deruces si krowten eht fI .4 CONNECT.

Note: Your phone automatically connects to previously used Wi-Fi networks
when they are in range.

eht sserP .1 Home key > > > Wi-Fi.

2. Slide the Wi-Fiswitch to the On position.

3. Tap

4. Slide the switch to the On

5. Tap > Advanced.

position.

30 31

Install certicates: Install certicates needed for connecting to certain
Wi-Fi networks .

Wi-Fi Direct: Use the Wi-Fi Direct feature .
WPS Push Button: Connect to a WPS network via the push button

method.
WPS Pin Entry: Connect to a WPS network via the phone PIN method .

Wi-Fi

detects an open Wi-Fi network. Slide the switch to the
Off

Adding a Wi-Fi network

You can add a Wi-Fi network if the network does not broadcast its name

(SSID) or add a Wi-Fi network when you are out of range.

from the network’s administrator.

eht sserP .1 Home key > >

2. Slide the

3. Add network.

Tap

5. Tap SAVE.

switch to the On

Wi-Fi

> Wi-Fi .

position.

krowten rehto ro ytiruces retne ,yrassecen fI .)eman( DISS krowten eht retnE .4

Forgetting a Wi-Fi network

You can make your phone forget the details of a Wi-Fi network that
you added—for example, if you don’t want the phone to connect to it
automatically or if it is a network that you no longer use.

eht sserP .1 Home key >

2. Slide the Wi-Fi switch to the On position.

32 33

> > Wi-Fi.

3. Tap the Wi-Fi network name and then tap Forget network.

Connecting to a WPS network

Wi-Fi Protected Setup (WPS) is a feature that makes it easy to add your phone
to the access points which supply WPS.

You can use one of the following methods to connect your phone to a
wireless network using WPS.

Method one: WPS button (Recommended)

eht sserP .1 Home key > > > Wi-Fi..

eht edilS .2 Wi-Fi switch to the On position.

paT .3

> Advanced > WPS Push Button.

recognize your phone and add it to the network.

Method two: PIN

eht sserP .1 Home key > > > Wi-Fi..

eht edilS .2 Wi-Fi switch to the On position.

paT .3 > Advanced > WPS Pin Entry.

setup page.

After entering the PIN, your phone automatically

Note: For detailed information about the WPS feature of the access point,
please refer to its documentation.

lliw tniop ssecca eht dna retuor sseleriw eht no nottub SPW eht sserP .4

s’tniop ssecca eht otni NIP eht retnE .neercs eht no syalpsid NIP SPW ehT .4

Adjusting advanced Wi-Fi settings

eht sserP .1 Home key > > > Wi-Fi..

paT .2 > Advanced to adjust the following settings.

•
certain Wi-Fi networks.

• Wi-Fi Direct: Use the Wi-Fi Direct feature.

• WPS Push Button: Connect to a WPS network via the push button
method.

• WPS Pin Entry: Connect to a WPS network via the phone PIN method.

Using Wi-Fi Direct

Wi-Fi Direct allows Wi-Fi devices to connect to each other without the need for
wireless access points (hotspots).

Note: Activating this feature will disconnect your current Wi-Fi network
connection.

To connect to another device:

1. Press the Home key >

2. If Wi-Fi is off, slide the Wi-Fi switch to the On
> Advanced > Wi-Fi Direct . Your phone will search for other devices

paT .3

enabled with Wi-Fi Direct connections.

will receive a Wi-Fi Direct connection prompt and need to accept the
request for connection. Both devices may need to enter a common PIN. If
prompted, tap CONNECT.

5. Once connected, the device is displayed as “Connected.”

To send data:

to share.

application and data type.

34 35

> > Wi-Fi..

Wi-Fi

position.

ecived rehto ehT .ti htiw tcennoc ot secived reeP rednu eman ecived a paT .4

by yrav yam dohtem ehT .tceriD aiv gnirahs rof noitpo eht tceleS .2

devices and tap one of them.

To receive data:

When an attempt to transfer data via Wi-Fi Direct is received, you can see a

and select Accept to start receiving the data.

You can access them with the File Manager app.

Connecting to Bluetooth devices

Bluetooth is a short-range wireless communication technology. Phones or
other devices with Bluetooth capabilities can exchange information wirelessly
within a distance of about 30 feet. The Bluetooth devices must be paired
before the communication is performed.

Turning Bluetooth on/off

1. Press the Home key > > > Bluetooth.

2. Slide the Bluetooth switch to the On

When Bluetooth is on, the icon will appear in the Status Bar. Your phone will
be visible to nearby devices while Bluetooth Settings is open.

Changing the device name

1. Press the Home key > > > Bluetooth.

2. Slide the Bluetooth switch to the On

3. Tap > Rename this device.

4. Edit the name and tap RENAME.

or Off position.

position if Bluetooth

is off.

wen rof hcraes ot ti rof tiaw ro htiw detcennoc sah enohp eht ecived a paT .3

Pairing with another Bluetooth device

1. Press the Home key > > > Bluetooth.

2. Slide the Bluetooth switch to the On

Your phone automatically scans for and displays the IDs of all
available Bluetooth devices in range. You could tap > Refresh if
you want to scan again.

3. Tap the device you want to pair with.
Bluetooth passkeys are the same between the two

devices and tap PAIR. Alternately, enter a Bluetooth passkey and tap PAIR
Pairing is successfully completed when the other device accepts the

connection or the same passkey is entered.

Note: The Bluetooth
headsets and hands-free car kits. You can try entering 0000 or 1234
(the most common passkeys), or refer to the documents for that device.

Unpairing from a Bluetooth device

You can make your phone forget its pairing connection with another
Bluetooth device. To connect to the device again, you may need to enter or

eht sserP .1 Home key > > > Bluetooth and make sure Bluetooth is

turned on.

to unpair from.

3. Tap FORGET.

position if Bluetooth is off.

.

eht ediseb pat ,secived deriap fo tsil eht nI .2 Bluetooth device you want

Sending data via Bluetooth

to share.

36 37

application and data type.

a paT .3 Bluetooth device the phone has paired with or wait for it to search

for new devices and tap one of them.

Receiving data via Bluetooth

1. Turn Bluetooth on before trying to receive data via Bluetooth.

Note: If the phone has not been paired with the sending device, you may
need to tap your phone’s device name in the Bluetooth menu in Settings
to keep the phone detectable through Bluetooth.

2. Swipe down on the Status Bar and tap

3. Tap ACCEPT to start receiving the data.

the phone storage default. You can access them in the File Manager.

list.

Connecting to your computer via USB

You can connect your phone to a computer with a USB cable and transfer

in internal storage or on a removable microSD card.
If you are using USB tethering, you must turn that off before you can use a USB

Connecting your phone to a computer via USB

1. Connect your phone to the PC with a USB cable.

2. Choose one of the following options:

• Charge this device: just charge this device

aiv gnirahs rof noitpo eht tceleS .2 Bluetooth. The method may vary by

.

stored

your contact

• ssseeellliiifffrrreeefffsssnnnaaarrrTTT :
Note: For Windows XP, please install the drivers and Media® Player 11

• Transfer photos (PTP): Transfer photos or les if MTP is not supported(PTP)

Transfer

®

or Mac®.

Using the microSD card as portable storage

You can use your microSD card as portable storage.

Removing the microSD card from your phone

If you need to remove the microSD card used as portable storage while the

eht sserP .1 Home key > > > Storage.

paT .2

next to the SD card name in the Portable storage section.

si etats s’drac DS eht nehW .3 Ejected, you can now remove it from the phone.

Mounting the microSD card

eht sserp ,detceje si dracDSorcim eht fI .1 Home key > > > Storage.

pat neht dna eman drac DS eht paT .2 MOUNT.

Erasing and formatting the microSD card

eht sserP .1 Home key > > > Storage.

.noitces egarots elbatroP eht ni eman drac DS eht paT .2

paT .3 Storage settings>Format

Caution: The formatting procedure erases all the data on the microSD

Sharing your mobile data connection

Sharing your mobile data connection via USB

You can access the Internet on your computer via the USB tethering feature
of your phone. The feature needs data connection on a mobile network and
may result in data charges.

Note:

USB while the phone is USB tethered.

.elbac BSU a htiw retupmoc ruoy ot enohp ruoy tcennoC .1

eht sserP .2 Home key >

Note: To stop sharing your data connection, tap USB tethering
disconnect the USB cable.

Sharing your mobile data connection as a mobile hotspot

You can share your phone’s data connection with other devices by turning
your phone into a portable mobile hotspot. The feature needs data
connection on a mobile network and may result in data charges.

eht sserP .1 Home key >

Mobile Hotspot

2 eht ot hctiws eht edilS . On position.

3. On another device, locate your phone via Wi-Fi and connect with it to
start using the phone’s mobile data.

Note: To stop sharing your data connection, slide the switch to the Off
position.

>

> More > Mobile Hostpot and Tethering

>

> eeerrroooMMM > Mobile Hotspot and Tethering >

.retupmoc ruoy no detaerc eb lliw noitcennoc krowten wen A .3

again or

38 39

Connecting to virtual private networks

Virtual private networks (VPNs) allow you to connect to the resources inside

a secured local network. VPNs are commonly deployed by corporations,
schools, and other institutions to let people access local network resources
when not on campus, or when connected to a wireless network.

Depending on the type of VPN you are using, you may be required to enter

your VPN. You can get this information from your network administrator.
Note: You need to set a lock screen pattern, PIN, or password before you can

use credential storage.

Adding a VPN

eht sserP .1 Home key > > > More > VPN.

. paT .2

your network administrator.

.

4 Tap SAVE.
The VPN is added to the list on the VPN screen

Connecting to a VPN

eht sserP .1 Home key > > > More > VPN.

2. Tap the VPN that you want to connect to.
pat neht dna slaitnederc detseuqer yna retne ,detpmorp nehW .3

CONNECT

Modifying a VPN

eht sserP .1 Home key > > > More > VPN.

2. Tap

4. Tap SAVE.

40 41

next to the VPN that you want to modify.

yb dedivorp noitamrofni rehto dna sserdda revres dna eman NPV eht retnE .3

Phone calls

You can place calls from the Phone app, the Contacts app, or other apps or
widgets that display contact information. Wherever you see a phone number,
you can usually tap it to dial.

Placing and ending calls

Placing a call by dialing

1. Press the Home key > > .

paT .dapyek neercs-no eht htiw rebmun enohp eht retnE .2

incorrect digits.
Note: As you enter digits, your phone searches for contacts that match. If

you see the number you want to dial, tap it to place the call immediately
without entering the rest of the number.

paT .3

below the keypad to dial.

You can also tap the search box at the top of the Phone app screen and
enter the phone number or contact name you want to call. Tap the matching
contact or Call [number] to place the call.

Notes:

• To make an international call, press and hold the 0 key to enter the plus

(+) symbol. Next, enter the country code followed by the city/area code
and then the phone number.

• To redial the last call you made, press the Home key >

tap again.

Ending a call

During a call, tap on the screen.

to delete

> >

and

Answering or rejecting calls

When you receive a phone call, the Incoming Call screen opens, displaying
the Caller ID or the information about the caller that you’ve entered in
Contacts. You can answer or reject the call, or reject it with a text message.

Answering a call

When you receive a phone call, Slide to right to answer the call.

Note: To silence the ringer before answering the call, press the Volume key
or the Power key.

Rejecting a call

When you receive a phone call, slide to left to reject the call.
You can also slide up to reject the call and send a preset text message to

the caller.

Note: To edit the text response from within the Phone app, tap > Settings >
Quick responses.

Working with the call history

The call history is a list of all the calls you’ve placed, received, or missed. It
provides a convenient way to redial a number, return a call, or add a number
to your contacts.

To open the call history, press the Home key > > > Call History.

Placing a call from the call history

.yrotsih llac eht nepO .1

call back.

You can tap ALL,MISSED Note:

42 43

call type.

ot ti ediseb pat ro ,llac eht tuoba noitamrofni erom rof rebmun a paT .2

Adding a number from call history as a contact

.yrotsih llac eht nepO .1

.rebmun a fo tnorf ni noci tcatnoc eht paT .2

.bat noitamrofni tcatnoc eht no paT .3

to save it.

- or ­.yrotsih llac eht nepO .1

.rebmun llac a paT .2

pat ,tcatnoc wen a etaerc oT .3 Create new contact below the call number.

To add the number to an existing contact, tap Add to a contact below the
call number. Tap an existing contact.

to save it.

tcatnoc eht gnipyt retfA .pot eht ta pat ,tcatnoc wen a dda oT .4

Taking other actions on a call history entry

.yrotsih llac eht nepO .1

viewing the call details, you can:

paT •

to delete the entry.

• Tap Edit number before call to edit the number in the dialer before calling

it.

• Tap to call the number.

• Tap the contact icon in front of an entry to open the contact
information tab from the bottom of the screen. You can send a message,
call back, edit the contact, add the contact to favorites, or add the
number to contacts.

tceles dna rebmun a paT .2 Call details to view more call information. While

Note: You can tap
history records.

> Clear call history in the call history screen to delete all

Calling your contacts

Calling a contact

contacts are displayed in the tab.

eht sserP .1 Home key

then tap to make a call.

> . Your favorite contacts and frequently called

2. Tap a contact to place the call,or tap the tab and select a contact

Checking voicemail

If you have set the phone to divert certain calls to voicemail, callers can leave
voicemail messages when they cannot reach you. Here’s how to check the
messages they left.

eht sserP .1 Home key > > .

password.

messages.

Note: See Phone calls – Adjusting your call settings for how to set your
voicemail service. For detailed information, please contact your service
provider.

eht dloh dna sserP .2 1 key in the dialer. If prompted, enter your voicemail

liameciov ruoy eganam dna ot netsil ot stpmorp eciov eht wolloF .3

Using options during a call

During a call, you will see a number of on-screen options. Tap an option to
select it.

paT •

to turn the speaker on or off.

44 45

• Tap to mute or unmute the microphone.
Tap to switch to the keypad when you need to enter a code (for

•

example, the PIN for your voicemail or bank account) during the call.

•

Tap to put the call on hold.

• Tap

on hold.

•• Tap to merge the separate calls into a single conference call.
Tap On hold to put the caller you are speaking to on hold, and switch to
the other call that has been put on hold.

Warning! Because of higher volume levels, do not place the phone near your
ear during speakerphone use.

Managing multi-party calls

When the call waiting and three-way calling features are available, you can
switch between two calls.

Note: The call waiting and three-way calling features need network support
and may result in additional charges. Please contact your service provider for
more information.

When you’re on a call and another call comes in, your phone screen informs
you and displays the caller ID.

Responding to an incoming call while you’re on a call

Slide to right to answer the call. (This puts the rst caller on hold and

•
answers the second call.)

Slide to left to end the current call and answer the incoming call. •

paT • to reject the second call.
paT •

edit one to send to the caller.

to reject the second call and select a preset text message or

Switching between two calls

Tap On hold at the top to put the caller you are speaking to on hold, and
switch to the other call that has been put on hold. Tap to switch back to
the other call.

Setting up a conference call

With this feature, you can talk to two people at the same time.

pat ,noitcennoc eht dehsilbatse evah uoy ecnO .2

and dial the second

Setting sound and vibration

Set the sound and vibration for incoming calls as well as dialpad sounds.

eht sserP .1 Home key > >

• Tap Phone ringtone

• Check Also vibrate for calls to enable vibration for incoming call

• Check Dialpad tones to play sounds when you tap the dialpad keys.

> Settings > Sounds and vibration.

Editing quick response to rejected callers

eht sserP .1 Home key > > > Settings > Quick responses.

.ti tide ot egassem txet a paT .2

pat ,ytrap dnoces eht ot detcennoc er’uoy nehW .3 .

If one of the people you called hangs up during your call, you and the

hang up, all callers are disconnected.
To end the conference call, tap .

Adjusting your call settings

Setting contact display options

You can set the order of the contacts displayed in tab of the Phone app.

eht sserP .1 Home key > > > Settings > Display options.

paT .2 Sort by or Name format to set the order of the contacts and the

format of the contact names.

46 47

Setting voicemail

eht sserP .1 Home key > > > Settings > Calls .

paT .2 Voicemail

• Tap Service to select the voicemail service provider. Your carrier

is the default.

• Tap Setup > Voicemail number to edit the voicemail number.

• Tap Sound

• Check Vibrate

Forwarding incoming calls

Fixed Dialing Numbers (FDN) allows you to restrict outgoing calls to a limited
set of phone numbers.

eht sserP .1 Home key > > > Settings > Calls.

paT .2 Fixed Dialing Numbers and the following options are available.

• Enable FDN: Input the PIN2 code to enable the FDN feature.

• Change PIN2: Change the PIN2 code for FDN access.

• FDN list: Manage the FDN list.

Note: The PIN2 code is provided by your carrier. Entering an incorrect PIN2
code more times than allowed can get your nano-SIM card locked. Contact
the service provider for assistance.

Setting speed dials

You can press and hold the 1 ~ 9 keys from the dialer to call the corresponding
speed dial number.

The 1 key is reserved to speed dial your voicemail.

To assign a speed dial key:

eht sserP .1 Home key > >

paT .4 OK.

> Settings > Speed dial settings.

.yek laid deeps a paT .2

and select one from the contact list.

pat ro rebmun enohp a retnE .3

Setting vibration for call connection

You can set the phone to vibration when an outgoing call is answered.

Home key

eht sserP .1

Also vibrate for calls to turn on this feature.

kcehC .2

48 49

> >

> Settings > Sounds and vibration.

Call forwarding feature allows you to forward your incoming calls to another
phone number.

eht sserP .1 Home key >

unreachable) to enable or disable it.

> Settings > Call settings .

( noitpo elbaliava na paT .2 Always, When busy, When unanswered, or When

Setting caller ID and call waiting

Additional settings.

eht sserP .1 Home key > Settings > Calls > GSM call settings >

paT .2 Caller ID to choose whether your number is displayed when someone

receives your outgoing call. Or check Call settings
incoming calls during a call.

Note: Please contact the service provider to check whether the caller ID and
call waiting features are available.

> >

of

Setting TTY mode

Your phone is a TTY compatible device. A TTY device can allow people who
have hearing or speech disabilities to communicate by telephone. Simply
connect the TTY device to the phone’s headset jack.

Select a TTY mode for your phone to work with a TTY device, or turn TTY off.

eht sserP .1 Home key Settings > Accessibility > TTY mode.

manufacturer’s manual if necessary.

> > >

retirwepytelet ruoy tlusnoC .snoitpo gniwollof eht fo eno tceleS .2

• TTY Off: Users who can hear and talk can disable TTY support.

• TTY Full: Users who cannot talk or hear may use this mode to send and

receive text messages through TTY device.

• TTY HCO: Users who can hear, but cannot talk, may use this mode to

listen to conversation of the other party, and respond via text messages.

• TTY VCO: Users who can talk, but cannot hear, may use this mode to

talk through the phone and receive responses via text messages.

Setting hearing aids

Your phone supports HAC (Hearing Aid Compatibility) function. When you
turn on the hearing aid compatibility and use a hearing aid with a Telecoil to
answer the phone, it will help you hear more clearly during the phone call.

eht sserP .1 Home key Settings > Accessibility.

kcehC .2 Hearing aids to turn on hearing aid compatibility.

Caution: Do not turn on the Hearing aids option unless you use a hearing aid
with a telecoil. Using this setting without a hearing aid or with a hearing aid
without a telecoil may be harmful to your hearing.

> > >

Contacts

You can add contacts on your phone and synchronize them with the
contacts in your Google account or other accounts that support
contact syncing.

To see your contacts, press the Home key > . From there, you can tap the
tabs on the top of the screen to quickly switch to the contact groups or
favorite contacts.

Checking contact details

eht sserP .1 Home key > > CONTACTS to Contacts when referring to this

menu, throughout this guide.

.stcatnoc ruoy lla weiv ot tsil eht hguorht llorcS .2

.sliated sti weiv ot tcatnoc a paT .3

Note: If you have a lot of contacts stored, you’ll see a slider on the right side
of the screen. To go directly to a letter, press and hold the slider and drag it to
a letter.

Call setting display

You can set up IMS.

eht sserP .1 Home key Settings > Call settings.

kcehC .2 Display duration to turn on this feature.

3. Settings > Call blocking > ADD A NUMBER and under Settings > Calls >
IMS Settings > VT Call Quality > Select Low or High.

50 51

> > >

Adding a new contact

eht sserP .1 Home key > > CONTACTS.

paT .2

to add a new contact.

paT .3 More elds

the contact. If a sync account is selected, the contacts will be synced
automatically with your account online.

information.

paT .5

to save the contact.

rehto dna ,sesserdda liame ,srebmun enohp ,eman tcatnoc eht retnE .4

You can create your own name card in your phone.

eht sserP .1 Home key > > CONTACTS.

paT .2

and tap .

want.

4. Tap

to

More elds to add more information if you

save.

ME

Importing, exporting, and sharing contacts

You can import/export contacts to/from your nano-SIM card, the phone
storage, a microSD card, or your online accounts. This is especially useful
when you need to transfer contacts between different devices. You can also
quickly share your contacts using Bluetooth, Email, Messaging, etc.

Importing contacts from the microSD card or phone storage

1. Press the Home key > .

paT .2

> Import/Export > Import from storage.

account in which to save the contacts.

na tceles ,enohp eht naht rehto stnuocca tcatnoc dedda evah uoy fI .3

Exporting contacts to the microSD card or phone storage

eht sserP .1 Home key > .

2. Tap > Import/export > Export to storage.

OK to

Note: If the microSD card is not installed in the phone, you can export

Sharing contacts

eht sserP .1 Home key > > CONTACTS.

pat neht dna meht tceles ot erahs ot tnaw uoy stcatnoc eht paT .2 Share.

Gmail.

,gnigasseM aiv stcatnoc eht erahs ot esoohC .3 Bluetooth, Drive, Email,

Working with favorite contacts

You can add the contacts you use frequently to FAVORITES so that you can

Adding a contact to favorites

eht sserP .1 Home key > > CONTACTS.

pat neht dna tcatnoc a paT .2

at the top of the screen.

storage and tap OK.

Note: If the microSD card is not installed in the phone, you can import

52 53

Removing a contact from favorites

eht sserP .1 Home key > > FAVORITES.

pat neht dna tcatnoc etirovaf a paT .2

at the top of the screen.

Working with groups

Viewing your contact groups

eht sserP .1 Home key > > GROUPS.

have created.

.srebmem sti weiv ot puorg a paT .3

Setting up a new group

eht sserP .1 Home key > > GROUPS.

2. Tap Settings > Add Group.

an account for the new group.

paT .4 Group’s name and enter a name.

Tap and select the contacts you wish to be the group

5.
members.

6. Tap OK.

7. Tap to save the group.

Deleting a group

eht sserP .1 Home key > > GROUPS.

> pat neht dna puorg a paT .2 Delete .

uoy spuorg yna dna spuorg teserp eht weiv ot tsil eht hguorht llorcS .2

paT .3 OK.

Editing a group

eht sserP .1 Home key > > GROUPS.

> puorg a paT .2

> Edit.

Searching for a contact

esoohc ot pat ,enohp eht naht rehto stnuocca tcatnoc dedda evah uoy fI .3

be listed.

eht sserP .1 Home key > , and then tap to search.

lliw dehctam stcatnoc ehT .rof hcraes ot tnaw uoy eman tcatnoc eht tupnI .2

Editing contacts

Editing contact details

eht sserP .1 Home key > .

. pat neht dna tcatnoc a paT .2

. pat dna tcatnoc eht tidE .3

54 55

Setting a ringtone for a contact

Assign a special ringtone to a contact, so you know who is calling when you
hear the ringtone.

eht sserP .1 Home key > .

pat neht dna rof enotgnir a tes ot tnaw uoy tcatnoc a paT .2 > Settings >

Set ringtone.

pat dna ekil uoy enotgnir a tceleS .3 OK.

Joining contacts

As your phone synchronizes with multiple online accounts, you may see
duplicate entries for the same contact. You can merge all the separate
information of a contact into one entry in the Contacts list.

1. Press the Home key > .

2. Tap a contact to display the contact’s details.

3. Tap > > Link .

contact is no longer displayed in the contacts list.
You can repeat these steps to join another contact to the main contact.

Separating contact information

If contact information from different sources was joined in error, you can
separate the information back into individual contacts on your phone.

1. Press the Home key > .

2. Tap a contact you want to separate.

3. Tap > > Unlink.

56 57

4. Tap Unlink

Accounts

Adding or removing accounts

You can add multiple Google accounts and Microsoft Exchange ActiveSync
accounts. You may also add other kinds of accounts, depending on the apps
installed on your phone.

Adding an account

eht sserP .1 Home key > > > Accounts > Add account.

.dda ot tnaw uoy tnuocca fo epyt eht paT .2

Most accounts require a username and password, but the details may
vary. You may also need to obtain some information from IT support or your
system administrator.

When the account is successfully added, it is displayed in the Accounts
section in the Settings menu.

Removing an account

Removing an account will delete and all information associated with it from
your phone, such as emails and contacts.

type.

2. Tap the account you’d like to remove.

3. Tap

eht sserP .1 Home key > > . In the Accounts section, tap the account

> Remove account > REMOVE ACCOUNT.

.tnuocca eht tuoba noitamrofni eht retne ot spets neercs-no eht wolloF .3

®

Syncing manually

eht sserP .1 Home key > > .

you want to sync.

paT .3

> Sync now.

Changing an account’s sync settings

eht sserP .1 Home key > > .

The Sync settings screen appears, showing a list of information the
account can sync.

is switched on will be kept in auto-sync on the phone and the web. When
auto-sync is disabled, tap a listing to sync that type of information between
the phone and the web.

Email

Press the Home key
Exchange ActiveSync, Gmail, Hotmail, Yahoo!

1. When you open Email for the rst time, enter your email address and

password.

> > . Use it to read and send emails from Microsoft

®

, and more.

2. Tap NEXT or MANUAL SETUP and tap an email type.
Note: NEXT lets the phone retrieve the network parameters automatically

tnuocca eht neht dna yrogetac tnuocca eht pat ,noitces stnuoccA eht nI .2

.tnuocca eht neht dna yrogetac tnuocca eht pat ,noitces stnuoccA eht nI .2

taht noitamrofnI .deen uoy sa sehctiws eht pat ,delbane si cnys-otua nehW .3

and MANUAL SETUP lets you enter these details manually or if automatic
setup fails.

Your phone will show the inbox of the email account and start to download
email messages.

Writing and sending an email

1. Open your email Inbox and tap .

Note: If you have more than one email account added on the phone,
You need change the account you want to use for sending the message.

2. Enter a contact name or email address in the To eld.

4. Tap to add audio les, images, videos, and other types of les as

attachments.

5. Tap at the top of the screen to send the message.

.txet liame eht esopmoc dna tcejbus liame eht retnE .3

58 59

Checking your emails

Your phone can automatically check for new emails at the interval you set
when setting up the account. You can also check new emails manually by
dragging down on the message list.

You can adjust how often your account downloads new email by tapping
> Settings > name of the account > Sync frequency. Tap an option
to select it.

Marking an email as unread

You can return a read email to the unread state—for example, to remind
yourself to read it again later. You can also mark a batch of emails as unread.

• While reading a message, tap > Mark as unread.

• While in a message list (for instance, the inbox), Long press and select a
message and then tap .

Deleting an email

You can delete an email from its folder. You can also delete a batch of emails.

pat ,egassem a gnidaer elihW •

.

While in a message list (for instance, the inbox), Long press and select a

•

message and then tap .

Replying to or forwarding an email

.xobnI eht morf drawrof ro ot ylper ot tnaw uoy liame eht nepO .1

:gniwollof eht fo eno esoohC .2

pat ,rednes eht ot ylper oT •

.

pat ,egassem eht drawrof oT •

.

pat dna egassem ruoy tidE .3 Send.

60 61

pat ,egassem lanigiro eht fo stneipicer lla dna rednes eht ot ylper oT •

.

Deleting an email account

1. Go to Settings > Accounts.

3. Tap REMOVE ACCOUNT to conrm. All email messages in the account will
be deleted.

2. Tap the account you want to delete, and then tap > Remove account.

Adding and editing email accounts

Adding an email account

account), you can add more email accounts and manage them separately.

1. From your inbox, tap > Settings. .

2. Tap Add account.

Editing an email account

You can change a number of settings for an account, including how often

and details about the servers the account uses to send and receive mails.

1. From your inbox, tap > Settings.

.egnahc ot tnaw uoy sgnittes esohw tnuocca eht paT .2

eht sserp dna tnaw uoy segnahc eht ekaM .3 Back key

Changing general email settings

General settings apply to all email accounts you add.

.ppa liamE eht nepO .1

2. Tap > Settings > General settings.
eht sserp dna tnaw uoy segnahc eht ekaM .3 Back key

Messaging

You can use Messaging to exchange text messages (SMS) and multimedia
messages (MMS).

Opening the messaging screen

Press the Home key > .
The Messaging screen opens where you can create a new message, search

for messages, or open an ongoing message thread.

• Tap

• Tap to search for a message using keywords.

• Tap an existing message thread to open the conversation.

Sending a text message

to write a new text or multimedia message.

pat ,neercs gnigasseM eht nO .1

.

:syaw gniwollof eht fo eno ni stneipicer ddA .2

• Tap the To

contact name. If the phone presents a few suggestions, tap the one you
want to add.

• Select recipients from your contacts by tapping

eht paT .3 Send message

slideshow to the message.

paT .5

.

.

pat ,egassem aidemitlum a dnes ot tnaw uoy fI .4

Notes:

• Do not add any attachments if you want to send as a text message.
Otherwise you may be charged for a multimedia message.

•

You can also include email addresses as recipients for multimedia

messages.

Replying to a message

Messages you receive are appended to existing threads of the same number.
If the new message comes from a new number, a new thread is created.

to reply to.

pat nac uoY .mottob eht ta xob txet eht ni ylper ruoy epyT .2

if you want to

reply with an MMS.

.

paT .3

Deleting messages or threads

Deleting messages in a thread

.daerht a pat ,neercs gnigasseM eht nO .1

2. Check the boxes of the messages you want to delete.
paT .3

> OK.

Deleting message threads

.eteled ot tnaw uoy daerht eno dloh dna sserp ,neercs gnigasseM eht nO .1

.eno yb eno meht pat ,eteled ot tnaw uoy sdaerht erom era ereht fI .2

paT .3

> DELETE.

tnaw uoy egassem eht sah taht daerht eht pat ,neercs gnigasseM eht nO .1

62 63

Forwarding a message

to forward.

2. Tap the message, and then tap Forward in the menu that opens.

3. Enter a recipient for the message, and edit the content if you want.

4. Tap

.

Changing message settings

Tap > Settings in the Messaging screen to change Message settings.
Default message app:

Change SMS app>Message(Default)

Notications:

•

Sound: Default ringtone(Pixie Dust)

Display：

• Group notication message: Auto combine notication message into

one group.

• Enable gesture: Allow user to adjust font size by pinching open or close.

Storage：

• Delete old messages: Delete old messages as limits are reached.

• Text- messages limits: 1000 messages per conversation.

• Multimedia messages limits: 1000 messages per conversation.

Memory status：

• Advanced settings: Text(SMS)messages.

Text(SMS)messages：

•

tnaw uoy egassem eht sah taht daerht eht pat ,neercs gnigasseM eht nO .1

Service Center: View the service center phone number.

•

Message template: Edit message template.

•

SMS signature: SMS signature.

•

Edit SMS signature: Edit your signature, which can be added
automatically to outgoing messages .

•

Add signature: Add the signature to all outgoing messages .

•

Manage SIM card messages: Manage the messages stored on your
nano-SIM card .

•

Message center number: Edit SMS center number.

•

Enable WAP PUSH Service: Enable to recevice message.

Multimedia (MMS)messages：

• Group messaging: Use MMS to send a single message when there are

multiple recipients.

• Auto-retrieve: Automatically retrieve messages.

Other settings:

•

Mobile broadcasts: There are no alerts in your area.You can change the
Alerts setting using the Settings menu option.

OMACP Conguration:

•

Conguration Message: Touch to congure your OMACP messages.

64 65

Camera

You can take photos and record videos. Photos and videos are stored to the
phone’s memory card or to the phone’s internal storage. You can copy them
to your computer or access them in the Gallery app.

Capturing a photo

eht sserP .1 Home key > .

.stnemtsujda yrassecen yna ekam dna tcejbus eht ta aremac eht miA .2

AUTO camera mode is used by default.

Note:

zoom out before taking a picture.

camera autofocus on the center of the image.

paT .4 or press the Volume key to take a photo.

Warning!

toward the eyes of people or animals.

6
1
5

4

3
2

7

9

eht tel ro ,sucof ot aremac eht tnaw uoy erehw neercs eht no aera eht paT .3

Number Function

1
2 Change the camera settings.

3 Countdown: open or select 2 seconds, 5 seconds, 10 seconds.

Capture a photo.

4

Switch between the front and the back cameras.

5

6 Select a special effect for pictures and videos.

Camera ,Recording Video and panorama mode change.

7

66

67

Contrast: choose different contrast to take a picture. The default contrast

Recording a video

eht sserP .1 Home key > .

can tap any area on the screen that you want the camcorder to focus on
before and during recording.

Note:

zoom out before recording.

paT .3

to start and to stop recording. You can also tap / to pause

or resume recording.

uoY .stnemtsujda yrassecen yna ekam dna tcejbus eht ta aremac eht miA .2

Customizing camera and video settings

Before capturing a photo or video, you can tap to open the following
camera setting options:

CAMERA

GPS location : on/off

•

Picture size: Set the image size for your photo. Available in MANUAL and

•
INTERVAL modes or with the front camera.

Photo quality: choose to take photos with high quality.

•
Storage location: cell phone or SD card.

•
Exposure: select exposure value.

•
White balance: choose a different white balance.

•
Saturation: select different saturation for taking photos and the default

•
saturation level is 5.

68 69

•
is 5.

Sharpness: choose different sharpness to take a picture, the default

•
sharpness is level 2.

Anti-banding: Set the anti-banding value when you take pictures of TV or

•
computer screens to avoid stripes on the screen .

Note: Some camera options will change in different camera modes.

VIDEO

• Video quality: Set the quality for your video.

• Time lapse: Set the time interval between each frame when recording
videos using the back camera.

• Focus lock when recording: Select whether to lock the focus point on the
center of the screen when recording videos using the back camera.

Note: Some video options will change in different camera modes.

Sound Recorder

Sound Recorder enables you to record voice memos and listen to them
whenever you like.

Recording a voice memo

eht sserP .1 Home key > > .

paT .2

to start recording. Tap to pause and to continue recording.

3. Tap to stop recording. The name of the le is shown, edit as
necessary, and tap SAVE. The recording is now saved to your list.

If you don't want to keep the memo after recording it, tap DISCARD.

Playing a voice memo

Playing a memo you just recorded

Tap

to the left of the recording title.

Playing any saved memo

paT .1

at the bottom right of the screen to see all recordings.

.ti yalp ot omem a fo eltit eht paT .2

Note: You can also press and hold on the title of a memo to delete, share,
or rename the le.

More apps

Calculator

Press the Home key > > to use the phone’s convenient built-in
calculator for some basic as well as advanced mathematical equations.

The Calculator app defaults to the most used mode, Radian mode, denoted
by RAD at the top left of the screen. Swipe left on the keyboard or turn the

you need, tap DEG to change to Degree mode. Tap RAD to change back the
Radian mode.

Clock

Press the Home key > > . The Clock app allows you to check local time
in places around the world, set alarms, and use timers.

Setting a new alarm

1. Open the Clock app and tap

.

at the bottom of the screen

to create a new alarm.

3

Notes:

right side of each alarm.

•

Tap > Settings congure alarm settings, including ringtone volume,
vibration alarm duration, volume crescendo, and alarm in silent mode.

pat ,yltcerid smrala gnitsixe elbasid ro elbane oT • On or Off on the

mrala dna ,syad mrala ,emit sa hcus ,snoitpo mrala eht pu teS .

ringtone.

Using World Time

. pat dna ppa kcolC eht nepO .1

add a new city.

emit lacol kcehc uoy stel emit dlroW .2

paT .dlrow eht dnuora seitic rof to

Using Stopwatch and Countdown

ro pat dna ppa kcolC eht nepO .1 .

countdown allows you to set a time and count down to zero.

noitaluclac eerged a si ti fI .snoitpo rotaluclac erom weiv ot epacsdnal ot enohp

Downloads

apps such as Browser or Email.
Press the Home key > > .

elihw )tsom ta spal 001( semit pal drocer ot uoy swolla hctawpotS .2

70 71

Google apps

Open the Google apps to use Google services. Some Google apps can be
found in the Google folder on the home screen.

Note: Some contents or Google services may not be available in your region.

Chrome

Use Chrome to browse the Internet and get your bookmarks, browsing history,
and more synced with your Google account.

Maps

Photos

Manage photos on the phone and your Google account.

Play Movies & TV

Stream and download movies and TV shows.

Drive

You can access them on your computers, your phones and other devices,
share them, or collaborate with others.

Gmail

Send and receive emails via your Gmail account.

Google

Use Google search or get information when you need it with Google Now.

Duo

You can make video calls.

72 73

Play Music

Play music on the phone and on your Google account.

Play Store

Purchase and download apps, games, and more from the Google Play Store.

Voice Search

Search for information with your voice.

YouTube

Watch video clips from YouTube.com, or upload your own and share with
the world.

Settings

Press the Home key > > . Settings contains most of the tools for

Wireless & networks

Wi-Fi

Connecting to

networks and devices – Connecting to Wi-Fi).

Bluetooth

Turn Bluetooth Bluetooth connections (see
Connecting to networks and devices – Connecting to Bluetooth devices).

Portable Wi-Fi hotspot

In Settings, tap More > Mobile Hotspot and Tethering > Portable Wi-Fi hotspot
to use Mobile Hotspot, your phone can be used as an Internet access point,
which allows devices to connect via Wi-Fi.

VPN

In Settings, tap More > VPN to set up and connect to virtual private networks
(see Connecting to networks and devices – Connecting to virtual private
networks).

Cellular networks

In Settings, tap More > Cellular networks to control mobile data use and
data roaming (see Connecting to networks and devices – Connecting to
mobile networks).

Data usage

Tap the Cellular data switches to turn on or off Cellular data.
You can check how much data has been used during the time cycle you set,

set a mobile data limit and data warning, see what apps have been using
mobile data, allow data roaming, or restrict background data for individual
apps.

Airplane mode

In Settings, tap More > Airplane mode
on or off.

to turn voice and data transmission

USB tethering

In Settings, tap More > Mobile Hotspot and Tethering > USB tethering to
share the mobile data of your phone with the PC so that you can access
the Internet on the PC using the phone.

74 75

Device

Display

• Brightness level: Set the brightness of the display.

• Adaptive brightness: Automatically adjust screen brightness.

• Wallpaper: Select a background image for the home screen.

• Auto-rotate screen: Select whether the screen contents should

rotate when the phone is rotated.

• Sleep: Set the length of time of inactivity before the screen turns off

automatically.

Screen saver:

•
screensaver.

select protection for certain applications after opening

• Ambient display: Wake screen when you receive notications

• Font size: Set the font size of the text on the screen.

Display size: You can adjust the display font size of the interface.•

When device is rotated: You can select Rotate the contents of the screen

•

or Stay in portrait view.

Notication

Allows the app to send notications.

Sound

You can customize the default ringtone for incoming calls and the default

eht sserP .1 Home key

paT .2 Phone ringtone

paT .4 OK.

Notes:

•

> > > Sound

or

.

.esu ot ekil d’uoy enotgnir eht tceles dna tsil eht hguorht llorcS .3

Apps

See apps installed on your phone and manage them.
Tap an app to see its information. You can stop the app, uninstall or disable

the app, clear data and cache.
Note: Not all applications can be uninstalled.

Storage

Check memory information for your external memory card and internal
storage.

• Device storage: Touch to view the total memory and the memory used by

applications and others.

• Portable storage: Safely mount, unmount, eject, and format your

microSD card.

Battery

View remaining battery power and check which items have been using
the battery. Tap an app or service to adjust its settings in order to save
battery life.

• Battery saver: Manage battery saving mode in order to improve battery

life.

To manage battery settings to help prolong battery life, tap

• Battery optimization: Prolong battery standby time when you’re not using

the phone. Tap
battery optimized.

To change apps from optimized to not optimized, tap
app > Don’t optimize > DONE.

To reset app preferences to default, from the Battery optimization screen,
tap >

Reset app preferences

> Not optimized to view apps that don’t have the

.

.

> All apps. Tap an

Memory

duration. You can also check which apps use the most memory.

Users

View the currently logged in user.

76 77

• Storage type: Check the credential storage type.

Personal

Location

Activate location services to determine your location. To use location-related

location services turned on on your phone.

eht sserP .1 Home key > > > Location.

2.

Slide the Location switch to the On

• Accelerated location: Tap Location consent to turn on/off the

Qualcomm

®

IZat™ hardware accelerated location feature.

Security

• Screen lock: Lock the screen with swipe, pattern, PIN, or password.

- Lock screen message: Set text to be displayed on the lock screen.

• Encrypt phone: You can encrypt your device.

• Set up SIM card lock: Lock the SIM card and change the SIM PIN.

- Lock SIM card: Activate or deactivate the PIN lock to require PIN before
accessing the nano-SIM card.

- Change SIM PIN:
Note:

you enter the wrong SIM PIN more times than allowed, your nano-SIM card
will be locked and you cannot access the mobile phone network. Contact
your operator for a PIN Unlock Key (PUK) to restore the nano-SIM card.

• Make passwords visible: Display passwords as you enter them.

• Device administrators: View or deactivate apps you have authorized to

• Unknown sources: Permit installation of apps from sources other than the

Play Store.

78 79

Change the PIN used to access the nano-SIM card.

.srotartsinimda ecived eb

position to turn on location access.

• Trusted credentials:

User credentials: View and modify stored credentials.•

• Install from SD card: Install certicates from SD card.

• Clear credentials:

• Trust agents: View or deactivate trust agents.

• Screen pinning: Turn the screen pinning feature on/off

• Apps with usage access: Turn on or off some apps’ access to your phone

usage information.

Accounts

Manage your accounts and synchronization. Tap
to or create accounts on your phone.

Tap an account type to see that type of accounts you have added and
adjust the account’s settings.

Google

Google account.

Language & input

• Languages: Select a language for your system.

• Spell checker: Use Google Spell Checker to check for spelling errors when

entering text and change its settings.

• Personal dictionary: Add new words to the phone’s dictionary or remove

words from the dictionary. The words you add are used for spelling check
and word suggestion.

• Keyboard & input methods:

sdohtem tupni gnignahC – scisab eht ).

Add account to sign in

Knowing

• Speech
– tuptuo hceeps-ot-txeT

The preferred Engine is Google text-to-speech

°

Engine.

°

:hctiP Adjust the tone of spoken text.

°

Reset speech rate: Reset the speed at which the text is spoken to

°

normal.
Reset speech pitch: Reset the pitch at which the text is spoken to

°

default.

°

using your current settings.

°

feature supports the current system language.

•

– :deeps retnioP Select how fast the pointer/mouse should scroll when

you connect the phone to a trackpad or mouse accessory.

:enigne derreferP

:etar hceepS Select how quickly you want the synthesizer to speak.

:elpmaxe na ot netsiL Play a brief sample of the speech synthesizer,

:sutats egaugnal tluafeD Check whether the text-to-speech output

dapkcart/esuoM

Backup & reset

• Back up my data: Back up app data, Wi-Fi passwords, and other

settings to Google servers after you sign in to your Google account.

• Backup account: Back up data to a Gmail address.

• Automatic restore: Restore previously backed up settings and data

when you reinstall an app.

• Network settings reset:

This will reset all network settings,including:Wi-Fi.Cellular data.Bluetooth.
Note: The data usage is measured by your phone, and your carrier’s

data usage accounting may differ.

• Factory data reset: Reset your phone to factory default se

personal data from the phone’s internal storage will be erased. You can
also erase the data on the memory card during the process.

ttings. All your

System

Date & time

Set date, time, time zone, and how date and time are displayed. You can also
use network-provided data.

Scheduled power on and off

Set scheduled power on and off.

Accessibility

your phone.

Printing

Cricket Software Update

Check for phone software updates and download them when they
are available.

About phone

View phone status, legal information, and other information.

80 81

Problem Possible causes Possible solution

The network signal is too weak

Poor reception

Echo or noise

Unable to
select certain
features

at your current location, for
example, in a basement or near
a tall building, because wireless
transmissions can not effectively
reach it.

The network is busy at the
current time (for example,
during peak times, there may

handle additional calls).
You are too far away from a

base station for your service
provider.

Poor network link quality on the
part of your service provider.

Poor local telephone line
quality.

Your service provider does not
support these features, or you
have not applied for services
that provide these features.

Move to a location where the
network signal can be properly
received.

Avoid using the phone at such
times, or try again after waiting a
short time.

You can request a service area
map from your service provider.

End the call and dial again. You
may be switched to a better-quality
network link or phone line.

End the call and dial again. You
may be switched to a better-quality
network link or phone line.

Contact your service provider.

Problem Possible causes Possible solution

Battery not
charging

Shortened
standby time

Cannot turn
your phone on

The battery or battery charger is
damaged.

The phone’s temperature is
below 32°F (0°C) or higher than
131°F (55°C).

Poor contact between the
battery and charger.

The standby time is related to
your service provider system

used with different service
providers’ systems will not
provide exactly the same length
of standby time.

The battery is depleted. In
high-temperature environments,
battery life will be shortened.

If you are not able to connect
to the network, the phone will
continue to send out signals
as it attempts to locate a base
station. Doing so consumes
battery power and will
consequently shorten standby
time.

Battery power has been
depleted.

Contact the dealer.

Adjust the battery charging
environment to avoid extremes of
temperature.

Check all connectors to make
sure all connections have been
properly made.

If you are located in an area where
signaling is weak, temporarily
power off the phone.

Use a new battery.

Change your location to one
where the network is accessible, or
temporarily turn off your phone.

Recharge the phone’s battery.

82 83

Problem Possible causes Possible solution

nano-SIM
card error

Cannot make
outgoing calls

Unable to
connect to the
network

PIN Code
blocked

Phone
crashes,
reboots, freeze,
or cannot be
powered on

The nano-SIM card has
malfunctioned or is damaged.

The nano-SIM card is inserted
improperly.

Debris is on the nano-SIM card
contacts.

You have activated the Fixed
dial numbers feature.

The nano-SIM card is invalid. Contact your service provider.
You are not within the network’s

service area.

Poor signal.

You have entered an incorrect
PIN code three consecutive
times.

Some third-party software is not
compatible with your phone.

Take the nano-SIM card to your
service provider for testing.

Insert the nano-SIM card properly.

Use a soft, dry cloth to clean the
nano-SIM card contacts.

Disable this feature. See Phone

calls – Adjusting your call settings –

Check the service area with your
service provider.

Move to an open space, or if you
are inside a building, move closer
to a window.

Contact your service provider.

Reset the phone to factory status.

Uninstall the software that may be
causing the problem.

Upgrade the phone software.

For your safety

General safety

Don’t make or receive
handheld calls while driving.
Never text while driving.

Keep your phone at least
15 mm away from your ear or

.

body while making calls.

Small parts may cause
choking.

Your phone can produce a
loud sound.

Avoid contact with anything
magnetic.

Keep away from pacemakers
and other electronic medical
devices.

Power off when asked to in
hospitals and medical facilities.

Power off when told to in
aircrafts and airports.

Don’t use at gas stations.

Your phone may produce a

Don’t dispose of your phone in

To prevent possible hearing
damage, do not listen at high
volume levels for long periods.

Avoid extreme temperatures.

Avoid contact with liquids. Keep
your phone dry.

Don’t take your phone apart.

Only use approved accessories.

Power off when near explosive
materials or liquids.

Don’t rely on your phone for
emergency communications.

84 85

Radio frequency (RF) energy

This phone is designed and manufactured not to exceed the emission limits
for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the United States.

level in all tested frequency bands, and placed in positions that simulate RF
exposure in usage against the head with no separation, and near the body
with the separation of 10 mm. Although the SAR is determined at the highest

be well below the maximum value. This is because the phone is designed to
operate at multiple power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless base station antenna,
the lower the power output.

The exposure standard for wireless devices employs a unit of measurement

is 1.6 W/kg.
This device complied with SAR for general population/uncontrolled exposure

limits in ANSI/IEEE C95.1-1992 and was tested in accordance with the

The FCC has granted an Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance with the FCC RF exposure

can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid
after searching on FCC ID: 2AG5L-FTU18A00.

For this device, the highest reported SAR value for usage against the head is

0.628 W/kg si ydob eht raen egasu rof , gk/W .

While there may be differences between the SAR levels of various phones and
at various positions, they all meet the government requirements.

0.676

The SAR limit set by the FCC

SAR compliance for body-worn operation is based on a separation distance
of 0.4 inches (10 mm) between the unit and the human body. Carry this
device at least 0.4 inches (10 mm) away from your body to ensure RF
exposure level compliant or lower to the reported level. To support body-worn
operation, choose the belt clips or holsters, which do not contain metallic
components, to maintain a separation of 0.4 inches (10 mm) between this
device and your body.

RF exposure compliance with any body-worn accessory, which contains

should be avoided.

FCC compliance

This mobile phone complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

.annetna gniviecer eht etacoler ro tneiroeR •

.reviecer dna tnempiuqe eht neewteb noitarapes eht esaercnI •

86 87

which the receiver is connected.

ot taht morf tnereffid tiucric a no teltuo na otni tnempiuqe eht tcennoC •

.pleh rof naicinhcet VT/oidar decneirepxe na ro relaed eht tlusnoC •

Caution:

manufacturer could void the user’s authority to operate the equipment.
The antenna(s) used for this transmitter must not be co-located or operating

in conjunction with any other antenna or transmitter.

Hearing aid compatibility (HAC) regulations for
mobile phones

In 2003, the FCC adopted rules to make digital wireless telephones
compatible with hearing aids and cochlear implants. Although analog
wireless phones do not usually cause interference with hearing aids or
cochlear implants, digital wireless phones sometimes do because of
electromagnetic energy emitted by the phone’s antenna, backlight, or
other components. Your phone is compliant with FCC HAC regulations
(ANSI C63.19-2011).

While some wireless phones are used near some hearing devices (hearing
aids and cochlear implants), users may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune than others to this
interference noise, and phones also vary in the amount of interference they
generate. The wireless telephone industry has developed ratings for some

may be compatible with their hearing devices. Not all phones have been
rated. Phones that have been rated have a label on the box. These ratings are
not guaranteed. Results will vary, depending on the level of immunity of your
hearing device and the degree of your hearing loss. If your hearing device
happens to be vulnerable to interference, you may not be able to use a rated

phone successfully. Trying out the phone with your hearing device is the best
way to evaluate it for your personal needs.

This phone has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this phone that have not been tested yet for
use with hearing aids. It is important to try the different features of this phone
thoroughly and in different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise. Consult your service
provider or the manufacturer of this phone for information on hearing aid
compatibility. If you have questions about return or exchange policies, consult
your service provider or phone retailer.

M-Ratings: Phones rated M3 or T3 meet FCC requirements and are likely to
generate less interference with hearing devices than phones that are not
labeled. M3 is the better/higher of the two ratings.

T-Ratings: Phones rated M3 or T3 meet FCC requirements and are likely to
be more usable with a hearing device’s telecoil (“T Switch” or “Telephone
Switch”) than unrated phones. T3 is the better/higher of the two ratings. (Note
that not all hearing devices contain telecoils.)

Cricket Wave
has an

Hearing devices may also be measured for immunity to this type of
interference. Your hearing device manufacturer or hearing health professional

For additional information about the FCC’s actions with regard to hearing
aid compatible wireless devices and other steps the FCC has taken to ensure
that individuals with disabilities have access to telecommunications services,
please go to www.fcc.gov/cgb/dro.

has been tested

M3/T3 rating.

for hearing aid device compatibility and

88 89

Distraction

Driving

Full attention must be given to driving at all times in order to reduce the risk
of an accident. Using a phone while driving (even with a hands free kit) can
cause distraction and lead to an accident. You must comply with local laws
and regulations restricting the use of wireless devices while driving.

Operating machinery

Full attention must be given to operating machinery in order to reduce the
risk of an accident.

Product handling

General statement on handling and use

You alone are responsible for how you use your phone and any
consequences of its use.

You must always turn off your phone wherever the use of a phone is
prohibited. Use of your phone is subject to safety measures designed to
protect users and their environment.

• Always treat your phone and its accessories with care and keep it in a

clean and dust-free place.

• Keep the screen and camera lens clean. Unclean screen or camera lens

may slow down the phone’s reaction to your operations or lower image
quality.

• Clean the device and its accessories with a soft material such as cleaning

cloth for eyeglass lenses. Do not use alcohol or other corrosive substances
for cleaning or allow them to get inside.

•
products.

• Do not expose your phone or its accessories to liquid, moisture or high
humidity.

• Do not drop, throw or try to bend your phone or its accessories.

• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the
device or its accessories.

• Do not paint your phone or its accessories.

• Do not attempt to disassemble your phone or its accessories. Only
authorized personnel can do so.

• Do not expose or use your phone or its accessories in an environment
with or that can reach extreme temperatures, minimum 23°F and
maximum 122°F (minimum -5°C and maximum 50°C).

• Do not place your phone inside or near heating equipment or high- pressure
containers, such as water heaters, microwave ovens, or hot cooking utensils.
Otherwise, your phone may be damaged.

• Please check local regulations for disposal of electronic products.

• Do not carry your phone in your back pocket as it could break when you
sit down.

Small children

Do not leave your phone and its accessories within the reach of small
children or allow them to play with it. They could hurt themselves or others, or
could accidentally damage the phone. Your phone contains small parts with
sharp edges that may cause an injury or may become detached and create
a choking hazard.

90 91

Demagnetization

To avoid the risk of demagnetization, do not allow electronic devices or
magnetic media to be close to your phone for a long time.

Electrostatic discharge (ESD)

Do not touch the SIM/SD card’s metal connectors.

Antenna

Do not touch the antenna unnecessarily.

Normal use position

When placing or receiving a phone call, hold your phone to your ear, with the
bottom towards your mouth.

Air bags

Do not place a phone in the area over an air bag or in the air bag

could result. Store the phone safely before driving your vehicle.

Seizures/Blackouts

people may be susceptible to blackouts or seizures (even if they have never

when playing games or watching video. If you have experienced seizures
or blackouts or have a family history of such occurrences, please consult a
physician. To reduce the risk of blackouts or seizures, you can use your phone
in a well-lit room and take frequent breaks.

Repetitive strain injuries

To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing
games with your phone:

• Do not grip the phone too tightly.

• Press the buttons lightly.

• Use the special features that are designed to minimize the times of
pressing buttons, such as message templates and predictive text.

• Take many breaks to stretch and relax.

Emergency calls

This phone, like any wireless phone, operates using radio signals, which
cannot guarantee connection in all conditions. Therefore, you must never rely
solely on any wireless phone for emergency communications.

Loud noise

This phone is capable of producing loud noises, which may damage your
hearing. Turn down the volume before using headphones, Bluetooth stereo
headsets or other audio devices.

Phone heating

Your phone may become warm during charging and during normal use.

Electrical safety

Accessories

Use only approved accessories. Do not connect with incompatible products
or accessories. Take care not to touch or allow metal objects, such as coins

92 93

or key rings, to contact or short-circuit in the battery terminals. Never puncture
the surface of the battery with sharp objects.

Connection to a car

Seek professional advice when connecting a phone interface to the vehicle
electrical system.

Faulty and damaged products

personnel can service or repair the phone or its accessories. If your phone
(or its accessories) has been submerged in water, punctured, or subjected
to a severe fall, do not use it until you have taken it to be checked at an
authorized service center.

CTIA requirements

• Do not disassemble or crush, bend or deform, puncture, or shred.

• Do not modify or remanufacture, attempt to insert foreign objects into the

or other hazard.

•

•

• Promptly dispose of used batteries in accordance with local regulations.

• Battery usage by children should be supervised.

• Avoid dropping the phone or battery. If the phone or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to a
service center for inspection.

•

•
that bear the USB-IF logo or products that have completed the USB-IF
compliance program.

Radio frequency interference

General statement on interference

Care must be taken when using the phone in close proximity to personal
medical devices, such as pacemakers and hearing aids. Please consult your
doctor and the device manufacturers to determine if the operation of your
phone may interfere with the operation of your medical devices.

Pacemakers

Pacemaker manufacturers recommend that a minimum separation of
15 cm be maintained between a mobile phone and a pacemaker to avoid
potential interference with the pacemaker. To achieve this, use the phone on
the opposite ear to your pacemaker and do not carry it in a breast pocket.

• Do not short-circuit a battery or allow metallic conductive objects to
contact battery terminals.

•

94 95

Hearing aids

People with hearing aids or other cochlear implants may experience
interfering noises when using wireless devices or when one is nearby. The level
of interference will depend on the type of hearing device and the distance

from the interference source. Increasing the separation between them may
reduce the interference. You may also consult your hearing aid manufacturer
to discuss alternatives.

Medical devices

Please consult your doctor and the device manufacturer to determine
if operation of your phone may interfere with the operation of your
medical device.

Hospitals

Turn off your wireless device when requested to do so in hospitals, clinics
or health care facilities. These requests are designed to prevent possible
interference with sensitive medical equipment.

Aircraft

Turn off your wireless device whenever you are instructed to do so by airport
or airline staff. Consult the airline staff about the use of wireless devices

prior to boarding an aircraft.

Interference in cars

Please note that because of possible interference with electronic equipment,
some vehicle manufacturers forbid the use of mobile phones in their vehicles
unless a hands-free kit with an external antenna is included in the installation.

Explosive environments

Gas stations and explosive atmospheres

In locations with potentially explosive atmospheres, obey all posted signs to
turn off wireless devices such as your phone or other radio equipment. Areas
with potentially explosive atmospheres include fueling areas, below decks
on boats, fuel or chemical transfer or storage facilities, areas where the air
contains chemicals or particles, such as grain, dust, or metal powders.

Blasting caps and areas

Power off your mobile phone or wireless device when in a blasting area or
in areas posted power off “two-way radios” or “electronic devices” to avoid
interfering with blasting operations.

96 97

Operating system Android™ 7.1

Handset standards

Dimensions (H × W × D) 5.54" (H) x 2.83" (W) x 0.34" (D)
Weight 46.4g (with battery)
Display

Camera

Internal memory Up to 16GB ROM + 2 GB RAM
Removable memory card Supports microSD card up to 128 GB
Battery
Continuous idle time Up to 10.83 days
Continuous talk time Up to 17 hours
Bluetooth BT 4.1
HAC M3/T3

Note: The phone’s talk time and idle time are based on ideal working
environments. The use of extended backlighting, browser, and network
conditions can reduce battery life and talk/idle time.

GSM frequency Bands ：850/900/1800/1900
UMTS/ HSPA/ HSPA+ frequency Bands：2/4/5
LTE frequency bands：2/4/5/12/30/66

5.0" HD, 720×1280
8MP

5 MP (front-facing)

2,500 mAh

Warranty

Cricket Wave offers you a limited warranty that the enclosed subscriber unit
and its enclosed accessories will be free from defects in material and
workmanship for a period that expires one year from the date of sale of the
Product to you, provided that you are the original end user purchaser of the
Product and provided that your purchase was made from a supplier
authorized by the Seller. Transfer or resale of a Product will automatically
terminate warranty coverage with respect to that Product. This limited
warranty is not transferable to any third party, including but not limited to any
subsequent purchaser or owner of the Product. This limited warranty is
applicable only to end users in the United States.

purchase.

2 ecnadrocca ni desu neeb sah tcudorp eht fi seilppa ylno ytnarraw sihT .

with the manufacturer’s instructions under normal use and with
reasonable care.

3. What this warranty does not cover:
a) Defects or damages resulting from the misuse of this product.

gamad ro stcefeD )b

improper storage, exposure to moisture, dampness or corrosive

rough handling, abuse, accident, alteration, improper installation,
incorrect voltage application, food or liquid spoilage, acts of God.

c) Normal wear and tear.

fo etad morf shtnom )evlewt( 21 rof detnarraw si enohp ro tcudorp sihT .1

,snoitidnoc lamronba ,esu lamronba morf se

98 99

than a warranty service center or if it is repaired using unauthorized
spare parts.

LIMITED WARRANTY

The following Consumer Limited Warranty terms are standard across all
Cricket Wave products. Please consult your product’s user guide for

and/or device.

bill of sale or receipted invoice which evidences that the subject Product is
within the one year warranty period. After the one year warranty period, you
must pay all shipping, parts and labor charges. In the event that the product
is deemed un-repairable or has been removed from the list of products
supported by the Seller, you will only be liable for shipping and labor charges.

This limited warranty does not cover and is void with respect to the following:
(i) any Product which has been improperly installed, repaired, maintained

any Product used in conjunction with hardware electrically or mechanically
incompatible or used with accessories not approved by Seller), abuse,
accident, physical damage, abnormal operation, improper handling,

Consumer Limited Warranty

Cricket Wave (“Seller”) offers you a limited warranty that the enclosed
product or products (the “Product”) will be free from defects in material and
workmanship for a period that expires one year from the date of sale of the
Product to you, provided that you are the original end-user purchaser of the
Product and provided that your purchase was made from a supplier
authorized by the Seller. Transfer or resale of a Product will automatically
terminate warranty coverage with respect to that Product. This limited warranty
is not transferable to any third party, including but not limited to any
subsequent purchaser or owner of the Product. This limited warranty is
applicable to end users in the United States and Puerto Rico.

Seller will, at its sole and absolute discretion, either repair or replace a Product
(which unit m
if found by Seller to be defective in material or workmanship, or if Seller
determines that it is unable to repair or replace such Product, Seller will refund
the purchase price for such Product, provided that the subject Product (i) is
returned to a Seller authorized service center within the one year warranty
period, and (ii) is accompanied by a proof of purchase in the form of a

100 101

ay use refurbished parts of similar quality and functionality)

published maximum ratings; (iv) cosmetic damage; (v) any Product on
which warranty stickers or Product serial numbers have been removed,
altered, or rendered illegible; (vi) cost of installation, removal or reinstallation;
(vii) signal reception problems (unless caused by defects in material and

to tolerate, including damage caused by mishandling, shipping and blown
fuses; (ix) consumables (such as fuses); or (x) any Product which has been

authorized service center.
USE ONLY SELLER APPROVED ACCESSORIES WITH SELLER PHONES. USE OF ANY

UNAUTHORIZED ACCESSORIES MAY BE DANGEROUS AND WILL INVALIDATE THE
PHONE WARRANTY IF SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE
PHONE. SELLER SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT,
INDIRECT, SPECIAL, GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE OF ANY KIND
WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, UNANTICIPATED
BENEFITS OR REVENUE, ANTICIPATED PROFITS ARISING OUT OF USE OF OR
INABILITY TO USE ANY PRODUCT (FOR EXAMPLE, WASTED AIRTIME CHARGES DUE

TO THE MALFUNCTION OF A PRODUCT) OR CONTRIBUTION OR INDEMNITY IN
RESPECT OF ANY CLAIM RELATED TO A PRODUCT. REPAIR OR REPLACEMENT OF
A DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE RELATING TO A
DEFECTIVE PRODUCT, AS PROVIDED UNDER THIS WARRANTY, ARE YOUR SOLE AND
EXCLUSIVE REMEDIES FOR BREACH OF THE LIMITED WARRANTY, AND SUBJECT TO
THIS WARRANTY, THE PRODUCTS ARE APPROVED AND ACCEPTED BY YOU “AS IS”.
SELLER MAKES NO OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS OF
ANY KIND, ORAL OR WRITTEN, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE,
WITH RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OR ANY IMPLIED WARRANTY
OR CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF
DEALING OR COURSE OF PERFORMANCE. NO DEALER, DISTRIBUTOR, AGENT OR
EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO THIS
WARRANTY.

Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or allow limitations on how long an implied warranty
lasts, so the above limitations or exclusions may not apply to you. This limited

which vary from jurisdiction to jurisdiction.
Important: Please provide warranty information (proof of purchase) to

Cricket Wave
has expired on the device, charges may apply.

in order to receive warranty service at no charge. If the warranty

How to get warranty service

To obtain warranty service, Please have the following information
available when you send the phone in for repair:

• A valid Proof of Purchase

• Return address

• Daytime phone number or fax number

• # ledoM

• .ecived eht fo yrettab eht dniheb # IEMI tigid-51 eht rof kooL( # IEMI )

• Complete description of the problem

• Transportation prepaid

Other warranty programs

You may have other warranty programs with your purchase, such as
warranty exchange. If so, please refer to equipment package or the original
point of sale.

102 103

Some of the contents in this manual may differ from your phone depending
on the software of the phone. Actual color may vary.

Your phone is designed to make it easy for you to access a wide variety of
content. For your protection, we want you to be aware that some applications
that you enable may involve the location of your phone being shared. For
applications available through Cricket, we offer privacy controls that let you
decide how an application may use the location of your phone and other
phones on your account. However, the Cricket privacy tools do not apply to
applications available outside of Cricket. Please review the terms and
conditions and the associated privacy policy for each location-based service
to learn how location information will be used and protected. In addition,
your Cricket phone may be used to access the Internet and to download,
and/or purchase goods, applications, and services from Cricket or elsewhere
from third parties. Cricket provides tools for you to control access to the
Internet and certain Internet content. These controls may not be available for
certain devices which bypass Cricket controls.

Service provided by Cricket Wireless. Portions © 2018 Cricket
Communications, Inc. All rights reserved. Cricket is a registered trademark of
Cricket Communications, Inc. Other marks are the property of their respective
owners.

© 2018 Plus One Japan Pte. Ltd. All rights reserved. The manual is published
by Plus One Japan Pte. Ltd. We reserve the right to make modications on
print errors or update specications without prior notice.