Cricket Alcatel Streak User Manual

ALCATEL STREAK™

Some of the contents in this manual may differ from your phone depending on the software of the phone. Actual color may vary. Your phone is designed to make it easy for you to access a wide variety of content. For your protection, we want you to be aware that some applications that you enable may involve the location of your phone being shared. For applications available through Cricket, we offer privacy controls that let you decide how an application may use the location of your phone and other phones on your account. However, the Cricket privacy tools do not apply to applications available outside of Cricket. Please review the terms and conditions and the associated privacy policy for each location-based service to learn how location information will be used and protected. In addition, your Cricket phone may be used to access the internet and to download, and/or purchase goods, applications, and services from Cricket or elsewhere from third parties. Cricket provides tools for you to control access to the Internet and certain Internet content. These controls may not be available for certain devices which bypass Cricket controls. © 2016 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are registered trademarks under license to Cricket Wireless LLC. Other marks are the property of their respective owners. ALCATEL is a trademark of Alcatel-Lucent used under license by TCL Communication LTD. ONETOUCH and Flint are trademarks of TCL Communication LTD. © 2016 TCT Mobile Limited. All rights reserved. TCL Communication Ltd. reserves the right to alter material or technical specification without prior notice. All "Signature" ringtones embedded in this phone have been composed, arranged and mixed by NU TROPIC (Amar Kabouche).

Table of contents

Getting started ............................................................................................ 6

Phone setup ............................................................................................................. 6

Extending the battery life.........................................................................................9

Powering your phone on/off ................................................................................... 9

Getting around ...................................................................................................... 11

Getting to know your phone ................................................................................. 13

Key functions .......................................................................................................... 15

Phone calls ............................................................................................... 25

Making calls ........................................................................................................... 25

Receiving calls ....................................................................................................... 27

Adjusting your call settings ................................................................................... 30

Contacts .................................................................................................... 31

Importing and exporting contacts ....................................................................... 31

Sharing contact information ................................................................................. 32

Creating a contact ................................................................................................ 32

Adding a contact to Favorites .............................................................................. 32

Searching for a contact ........................................................................................ 33

Joining contacts .................................................................................................... 33

Separating contact information ........................................................................... 34

Entering text .............................................................................................. 35

Using Onscreen Keyboard .................................................................................... 35

Google keyboard ................................................................................................... 35

Text editing ............................................................................................................. 36

Messaging ................................................................................................. 37

Opening the messaging screen ........................................................................... 37

Sending a message .............................................................................................. 37

Replying to a message.......................................................................................... 38

Forwarding a message ..........................................................................................38

Copying a message .............................................................................................. 39

Changing message settings ................................................................................. 39

Email .......................................................................................................... 40

Setting up the first email account ........................................................................ 40

Checking your emails ............................................................................................ 40

Responding to an email ........................................................................................ 41

Writing and sending an email .............................................................................. 42

Adding and editing email accounts ................................................................... 43

Changing general email settings ......................................................................... 43

Connecting to the Internet ....................................................................... 44

Adding a new mobile data connection .............................................................. 44

Turning on Wi-Fi ...................................................................................................... 44

Connecting to a Wi-Fi network .............................................................................. 45

Adding a Wi-Fi network .......................................................................................... 45

Checking the Wi-Fi network status ........................................................................ 46

Connecting to a WPS network .............................................................................. 46

Connecting to virtual private networks ................................................................ 47

Browsing the Internet ................................................................................ 49

Using the Browser ................................................................................................... 49

Opening a web page or searching the web ...................................................... 49

Using multiple browser tabs .................................................................................. 50

Switching between tabs ........................................................................................ 50

Setting the home page ......................................................................................... 50

Downloading files .................................................................................................. 51

Changing browser settings ................................................................................... 51

Mobile Hotspot and tethering .................................................................. 52

To share your phone's data connection via USB ................................................52

To share your phone's data connection as a portable Wi-Fi hotspot ............... 52

To rename or secure your portable hotspot ........................................................ 52

Using Wi-Fi Direct ...................................................................................... 53

Connecting to another device via Wi-Fi Direct .................................................... 53

Sending data via Wi-Fi Direct ................................................................................ 53

Receiving data via Wi-Fi Direct .............................................................................. 54

Bluetooth ................................................................................................... 55

Turning Bluetooth on/off ........................................................................................ 55

Changing the device name ................................................................................. 55

Pairing with another Bluetooth device ................................................................. 56

Unpairing from a Bluetooth device ...................................................................... 56

Sending data via Bluetooth .................................................................................. 57

Receiving data via Bluetooth ................................................................................ 57

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Entertainment ............................................................................................ 58

Capturing a photo ............................................................................................... 58

Adjusting camera settings .................................................................................... 59

Recording a video ................................................................................................. 60

Polaroid Features.................................................................................................... 61

Using your gallery .................................................................................................. 63

Making memorable memos ................................................................................. 65

Google applications ................................................................................. 66

Gmail ...................................................................................................................... 66

Google Calendar .................................................................................................. 67

Google Chrome ..................................................................................................... 67

Google+.................................................................................................................. 67

Google Maps ......................................................................................................... 68

Google Search ....................................................................................................... 71

Google Music ......................................................................................................... 72

Google Play Store ..................................................................................................75

Creating a Google Wallet account ...................................................................... 76

Applications .............................................................................................. 77

Calculator ............................................................................................................... 77

Clock ....................................................................................................................... 77

Downloads ............................................................................................................. 78

Files ......................................................................................................................... 78

YouTube .................................................................................................................. 78

Phone settings ........................................................................................... 79

WIRELESS & NETWORKS........................................................................................... 79

DEVICE .................................................................................................................... 80

PERSONAL ............................................................................................................... 84

System ..................................................................................................................... 87

Upgrading the phone software ................................................................ 89

Troubleshooting ......................................................................................... 90

For your safety ........................................................................................... 93

General safety ........................................................................................................ 93

FCC RF Exposure Information (SAR) .....................................................................94

FCC compliance ................................................................................................... 95

Hearing Aid Compatibility (HAC) regulations for mobile phones ...................... 97

CTIA ........................................................................................................................ 98

Distraction ............................................................................................................... 99

Product handling ................................................................................................. 100

Electrical safety .................................................................................................... 103

Interference .......................................................................................................... 103

Explosive environments........................................................................................ 105

Specifications ......................................................................................... 106

12 MONTH LIMITED WARRANTY ............................................................... 107

Electronic Recycling ............................................................................... 110

Notes ....................................................................................................... 111

4 5

Getting started

Phone setup

Removing or installing the back cover

Important: To avoid damage to the phone, please use the standard microSIM card included in the box.

Installing a microSD card (not included)

Place the microSD card with with the gold contacts facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the microSD card, press and slide it out.

Installing the micro-SIM card

You must insert your SIM card to make phone calls.

Place the SIM card with with the gold contacts facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the SIM card, press and slide it out.

Note: Some applications may require a microSD card to work normally or to store data. Therefore, it is recommended that you keep a microSD card installed and not remove or replace it randomly.

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Charging the battery

Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible.

When the battery is low, a low-battery warning icon will pop-up on the screen.

If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 10 minutes.

Warning! Use only Alcatel-approved chargers and cables. The use of unapproved accessories could damage your phone.

Attempting to remove the battery could result in injury and will void your warranty.

Do not attempt to disassemble, damage, alter or remove battery from device.

Extending the battery life

Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power:

• Reduce the screen backlight time.

• Lower the screen brightness.

• Turn auto-sync, Wi-Fi, and Bluetooth off when not in use.

• Disable the GPS function when not in use. Most applications using this

function will periodically query the GPS satellites for your current location; each query drains your battery.

1. Insert the charger’s connector into the charging port. Be sure to insert the connector in the correct orientation. Do not force the connector into the port.

Plug the charger into a standard AC wall outlet.

When the battery is fully charged, unplug the charger and disconnect it

from the phone.

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Powering your phone on/off

Make sure the micro-SIM card is in your phone and the battery is charged.

• Press and hold the Power key to power on your phone.

• To power it off, press and hold the Power key to open the options menu.

Tap Power off.

Setting up your phone for the first time

Follow the steps below to set up your phone for the first time or after factory reset:

Tap the language field to select the language you want to use and then

tap .

Tap SKIP to set up Wi-Fi connections later or tap a network. If the network is

secured, enter the password and tap CONNECT > NEXT.

Set up Date & time, then touch NEXT.

Enter your first and last name to allow your phone to personalize some

apps, then touch NEXT.

Protect your phone option will be displayed next, select Protect this

device check box and choose screen lock: Pattern, PIN or Password, to prevent other from using your device. Then select screen lock notifications preference and touch NEXT.

You will be prompted to read the terms of Google service. Tap to learn

6. more about Google Services, then touch NEXT.

Your phone will then display Setup completed screen and tap FINISH to

access home screen.

You will be prompted to read the terms of Cricket Wi-Fi Manager. Tap I

AGREE to continue.

Switching to Sleep Mode

To save battery power, Sleep Mode suspends your phone in a low-powerconsumption state while the display is off. Your phone also goes into Sleep Mode by itself when the display is automatically turned off after a certain period of time, which you can set by tapping

> Settings > Display >

Sleep from the home screen.

Press the Power key to switch to Sleep Mode.

Waking up your phone

Press the Power key to activate your screen display.

Note: If you have set an unlock pattern, PIN, or password for your phone (see

Settings – Lock screen – Screen lock) you’ll need to draw the pattern or enter the PIN/password to unlock your screen.

Getting around

Touch control

Your phone’s touch screen lets you control actions through a variety of touch gestures.

• Tap: Tap the buttons, icons, or applications to select items or to open

applications.

• Press and hold: To open the available options for an item (such as a

message or link in a web page), press and hold the item.

• Swipe or slide: To swipe or slide means to quickly drag your finger

vertically or horizontally across the screen.

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• Drag: To drag, press and hold your finger with some pressure before you

start to move your finger. While dragging, do not release your finger until you have reached the target position.

• Pinch: In some apps (such as Maps, Browser, and Gallery), you can zoom

in and out by placing two fingers on the screen and pinching them together (to zoom out) or spreading them apart (to zoom in).

• Rotate the screen: For most screens, you can automatically change

the screen orientation from portrait to landscape by turning the phone sideways.

Getting to know your phone

Receiver

Camera lens

Indicator light

Status and notification bar

Touch screen

Recent apps key

Home key

Back key

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Camera

Headset port

Key functions

Key Function

Recent

Power key

Volume keys

Speaker

Charging/data port

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apps key

Home key

Back key

Power key

Volume Keys

Tap to see recently used applications.

From any application or screen, touch to return to the Home screen. Touch and hold to pop up Google search icon. Slide your finger to the icon to open Google search.

Touch to go back to the previous screen, or to close a dialog box, options menu, the notification panel, etc.

Press and hold to turn phone on/off, restart the phone, or to set to Airplane mode. Press to switch your phone to Sleep Mode. Press to wake up your phone. Press and hold the Power key and Volume down key to capture a screenshot. Press and hold the power key for 8 seconds to power off or hold it for 10 seconds or more to force reboot.

Press the Volume Key to increase or decrease the volume. Press the Volume key to take photo. Press the Volume key to adjust the ringtone volume or mute the ringtone of an in coming call. Press Volume key to adjust the media volume in Music/ Video/Streaming mode.

Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers.

Status and notification bar

Adding items to your home screen

• To add an app to your home screen, tap app, and drag it to the home screen.

, press and hold the desired

• To add a widget to your home screen, press and hold on a blank area of the screen and tap WIDGETS. Press and hold the desired widget and drag it to the home screen.

Widget

Adjusting widget size

Press and hold a widget on the home screen and then release it.

Long press again and released the widget, then an outline will appear

around the widget. You can adjust its size.

Note: Not all widgets can be resized.

Shortcuts

Favorite shortcuts

Extended home screen

In addition to the main home screen, your phone has one extended home screens to provide more space for adding icons, widgets, and more. Simply swipe your finger to the left or right to see the extended home screen panels.

Choosing your wallpaper

Press and hold an empty place on the home screen and tap WALLPAPERS.

Tap a wallpaper and tap Set wallpaper. You can also tap Pick image to

select additional options.

Organizing icons with a folder

Hold and drag an application over the other to create folders.

To add more shortcuts into the folder, press and hold each shortcut and

drag it over the folder before releasing it.

Removing items from your home screen

Press and hold the item you want to delete until Remove appears on

the screen.

Drag the item to Remove and release your finger when the item turns

red.

Viewing your apps

From the home screen, tap

to access all the applications on the phone.

You can add apps to your home screen and uninstall or disable them.

16 17

Uninstall or Disable an application

From the home screen, tap .

Press and hold an application.

To uninstall an app, drag it to Uninstall and release it.

To find the disabled applications, tap > Settings > Apps. Tap an

application and tap ENABLE to enable it.

Tap OK.

Note: Not all applications can be uninstalled or disabled.

Status and notification icons

Your phone will tell you exactly what’s going on by showing you simple icons. Here’s what they mean.

Status icons

GPRS connected Alarm is set

GPRS in use Bluetooth is on

EDGE connected

Connected to a Bluetooth device

EDGE in use Speakerphone is on

4G connected Phone microphone is mute

4G in use Roaming

HSPA (3G+) connected No SIM card installed

HSPA (3G+) in use Vibrate mode

LTE connected Battery is very low

LTE in use Battery is low

Wi-Fi is on Battery is partially drained

Connected to a Wi-Fi network Battery is full

Airplane mode Battery is charging

Signal strength GPS is on

No signal

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Notification icons

New Gmail message Missed call

New Email message Call forwarding is on

New text or multimedia message

Problem with SMS or MMS delivery

New Google Hangouts message

New voicemail Download finished

Upcoming event Select input method

Screenshot captured

Both USB tethering and portable hotspot are on

USB tethering is on System update available

Portable Wi-Fi hotspot is on More notifications are hidden

Carrier data use threshold approaching or exceeded

Connected to VPN

Radio is on

Uploading data

An open Wi-Fi network is available

Phone is connected via USB cable

Using the Notifications panel

Touch and drag down the Status bar to open the Quick setting panel or Notification panel. Touch and drag up to close it. When there are notifications, you can touch them to access notifications directly.

Notification panel

When there are notifications, touch and drag down the Status bar to open the Notification panel to read more detailed information.

Switch to the quick setting panel.

Clear all event–based notifications (other ongoing notifications will remain).

20 21

Quick setting panel

Touch and drag down the Notification panel or touch setting panel. Get quick access to commonly used settings like Wi-Fi, screen brightness, airplane mode, and others, using the Quick Settings panel. You can open this panel from anywhere on your device, including your lock screen.

Enter user screen.

Access Settings, where you can set more items.

to open the Quick

Protecting your phone with a screen unlock pattern

You can protect your phone by creating a screen lock. When enabled, you need to swipe the screen, draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.

1. From the home screen, tap

2. Tap Screen lock.

3. Tap Swipe, Pattern, PIN, or Password.

• Tap None to disable screen lock.

• Tap Swipe to enable screen lock.

• Tap Pattern to create a pattern you must draw to unlock the screen.

• Tap PIN or Password to set a numeric PIN or a password that you must

enter to unlock your screen.

> Settings > Lock screen.

Protecting your phone with encryption

You can encrypt all of the data on your phone: Google Accounts, application data, music and other media, downloaded information, and so on. If you do, you must enter a numeric PIN or password each time you power on your phone.

Warning! Encryption is irreversible. The only way to revert to an unencrypted phone is to perform a factory data reset, which erases all your data.

Encryption provides additional protection in case your phone is stolen, and may be required or recommended in some organizations.

Before turning on encryption, prepare as follows:

• Set a lock screen PIN or password.

22 23

• Charge the battery.

• Keep the phone connected to the charger.

• Schedule an hour or more for the encryption process: you must not

interrupt it or you will lose some or all of your data.

When you’re ready to turn on encryption:

1. From the home screen, tap

2. Read the information about encryption carefully.

The ENCRYPT PHONE button is dimmed if your battery’s not charged or your phone’s not plugged in. If you change your mind about encrypting your phone, tap

3. Tap ENCRYPT PHONE.

The encryption process starts and displays its progress . Encryption can take an hour or more, during which time your phone may restart several times.

When encryption is completed, you’re prompted to enter your PIN or password.

Subsequently, you must enter your PIN or password each time you power on your phone, to decrypt it.

> Settings > Security > Encrypt phone.

Phone calls

Making calls

There are many ways to make a call with your phone, and they’re all easy to do.

Calling from the dialer

1. From the home screen, tap .

2. Tap

to open the dialer.

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Enter the phone number with the on-screen keypad. Tap to delete

incorrect digits.

Note: As you enter digits, your phone searches for contacts that match. If you see the number you want to dial, touch it to place the call immediately without entering the rest of the number .

4. Tap

Tip: To make an international call, press and hold the 0 key to enter the plus (+) symbol. Next, enter the country code, followed by the city/area code, and then the phone number.

to place the call.

Dial a Recent Number

1. From the home screen, tap > .

2. Flick the screen up or down and tap the contact you want to call .

Tip: You can search for a contact by tapping the search field above the contacts list.

Tap the icon before the number then tap to call, or tap the number to

3. call.

Calling from your contacts

1. From the home screen, tap .

Swipe your finger up or down to scroll through the contacts list, tap the

contact you want to call, then tap

Tip: You can search for a contact by tapping the search field above the Contact lists.

to call.

Dial from text message

If a text message contains a phone number that you want to call, you can make the call while viewing the text message.

1. From the home screen, tap

Tap the conversation and then tap .

Receiving calls

Answering a call

When you receive a phone call, swipe right to answer the call.

Note: To silence the ringer before answering the call, press either end of the Volume key.

Rejecting a call

When you receive a phone call, swipe left to reject the call.

You can also swipe message or write your own to send to the caller.

Tip: To edit a preset text response, tap

up to reject the call and select a preset text

> > Settings > Quick responses.

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Using options during a call

During a call, you will see a number of on-screen options. Tap an option to select it.

• Tap

to turn the speaker on or off.

to mute or unmute your microphone.

to switch to the dialer.

to put the call on hold.

to make another call separately from the first call, which is put on

hold.

• Tap

to end the current call.

Warning! Because of higher volume levels, do not place the phone near your ear during speakerphone use.

Managing multi-party calls

When call waiting and three-way call features are available, you can switch between two calls or set up a conference call.

Note: Call waiting and three-way call features require network support and may result in additional charges. Please contact your service provider for more information.

Switching between current calls

When you’re on a call, your phone screen informs you that another call is coming in and displays the caller ID.

To respond to an incoming call while you’re on a call:

Swipe

right to answer the call. This puts the first caller on hold and

answers the second call. Slide down to answer the second call and end the first call. Swipe

Note: Swipe

left to reject the second call.

up to reject the second call and select a preset text

message to the caller.

To switch between two calls:

Tap

or On hold on the screen.

Setting up a conference call

You can make another call while a call is in progress.

In the dialer, enter a number and tap .

Once you have established the connection, tap > and dial the

second number. This puts the first caller on hold and dials the second number.

When you’re connected to the second party, tap .

If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.

To end the conference call, tap

28 29

Adjusting your call settings

From the home screen, tap > > Settings to configure the call options.

Display options

Touch to sort the list by first or last name. You can also view contact names by last name first.

Sounds and vibrate

Touch Phone ringtone to set incoming call ringtone. Mark the corresponding checkbox to enable dial pad tones or vibrate for calls.

Quick Responses

Touch to edit quick responses which will be used when you reject a call with messages.

Accessibility

TTY mode

TTY mode enables people who are deaf, hard of hearing, or speechimpaired to use the telephone to communicate. After connecting the phone and TTY devices that includes a keyboard and a text display mechanism, calls are linked to a relay service, which converts incoming speech to text and converts outgoing text to a spoken voice.

Hearing aids

Mark the checkbox to enable hearing aid compatibility.

Contacts

You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing.

To see your contacts, tap the tabs on the top to quickly switch to FAVORITES or ALL CONTACTS.

Importing and exporting contacts

You can import/export contacts from/to your micro-SIM card, phone storage, or microSDHC card. This is especially useful when you need to transfer contacts between different devices. You can also quickly share your contacts using Bluetooth, Email, Messaging, etc.

If you have added contact accounts in locations other than your phone, select an account in which to save the contacts.

From the home screen, tap .

Tap > Import/Export, then tap Import from SIM card, Export to SIM

card, Import from SD storage/phone storage, Export to SD storage/ phone storage.

To import/export a single contact from/to your SIM card, select the contact you want to import/export, and touch the

To import/export all contacts from/to your SIM card, mark the check box of

icon

into and then the / icon to confirm.

on the home screen. From there, you can tap

/ icon to confirm.

30 31

Sharing contact information

You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, Gmail, etc.

From the Contacts screen, tap > Share contact.

This menu allows you to choose how you would like to share the contacts.

Available options will depend on the applications and services installed.

Creating a contact

1. From the Contacts screen, tap to add a new contact.

Tap the account field near the top of the screen to choose where to save

the contact. If a sync account is selected, the contacts will be synced automatically with your account online.

Enter the contact name, phone numbers, email addresses, and other

3. information.

Tap to save the contact.

Adding a contact to Favorites

You can add the contacts you use frequently to Favorites so that you can find them quickly.

1. From the Contacts screen, tap the contact you want to add to Favorites.

2. Tap

Searching for a contact

1. Tap above the contacts list.

Enter the contact name you want to search for. Matching contacts will be

listed.

Joining contacts

As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list.

1. From the home screen, tap

2. Tap a contact to display the contact’s details.

3. Tap

4. Tap the contact whose information you want to join with the first entry.

5. Tap

The information from the second contact is added to the first, and the second contact is no longer displayed in the contacts list.

You can repeat these steps to join another contact to the main contact.

> Edit > > Join.

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