Hardware Overview
LEDs
1. Power Indicator: Steady green when power on, blinking green when a call is
ringing.
2. Line Keys
Steady green: During a conversation, or after handset is picked up prior to
making a call.
Blinking red: A call is ringing.
Off: Line is Idle (not in use).
Place a call
Three ways to make a call:
1) Handset: Pick up the handset; enter the number, and then press the Send
softkey or press .
2) Speaker: Press or the line keys; enter the number, and then press the Send
softkey or press .
3) Headset: Press ; enter the number, and then press the Send softkey or
press .
Note: You can also use Contacts or the Call log to dial the number you want.
Place the call using one of the three ways mentioned above.
End a call
To end a call in three different modes:
1) Handset: hang up the handset or press the Cancel softkey.
2) Speaker: press , or press the Cancel softkey
3) Headset: press the Cancel softkey.
Answer a call
1) Handset: pick up the handset;
2) Speaker: press ;
3) Headset: press .
Note: You can also reject the call by press the Reject soft key.
Redial
Press to redial the last call that dialed.
Hold
Press or press the Hold softkey during a call to place the caller on hold.
Press or the Resume softkey to resume the call.
Call Transfer
Blind Transfer
a. Press or the Transfer softkey during a call, the caller will be placed on
hold.
b. Enter the number that the call is to be transferred to.
c. Press or the Transfer softkey to complete the transfer.
Attended Transfer
a. Press or the Transfer softkey during a call, the caller will be placed on
hold.
b. Enter the number the call is to be transferred to, and press the Send softkey
or .
c. When the person answers, make the introduction, then press or Transfer
softkey.
Transferring a call directly to another extensions voice mailbox
a. Press or the Transfer softkey during a call, the caller will be placed on
hold.
b. Enter *10 plus the extension of the voice mailbox the call is to be transferred
to
c. Press or the Transfer softkey to complete the transfer.
Call Conference
a. Dial the rst party, when they answer, press the Conf softkey
b. Dial the second party, after they answer, press the Conf softkey again. All
parties will now be connected.
Call Mute
Press to mute the microphone during the call
Press again to un-mute the conversation.
Enterprise IP Phone
Checking Voicemail
From your phone
a. Lift the handset and press the Voicemail Message button
b. Follow the voice prompts to enter your Password (PIN)
OR
a. Lift the handset and dial your Company’s VM Extension
b. Enter Password (PIN)
Using Crexendo Web Portal
a. Log into your Crexendo Web Portal
b. Double-click the message to play through your PC’s speakers.
Using Crexendo Web Portal
a. Dial 877-282-4524 and enter:
The 10-digit Direct Dial number for your phone
Your ID (Extension Number)
Your password (PIN)
Assembly
Support Contact
• Contact your Crexendo System Administrator for first-tier answers and
troubleshooting
• The Crexendo Cloud Communications Professional Services Support
Team is ready to help at any time at 855.211.2255
Quick Reference
For
CX340
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