Crestron Electronics CWD1013 User Manual

Crestron CHV-TSTATRF
infiNET™ Thermostat
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

All brand names, product names and trademarks are the property of their respective owners.

©2006 Crestron Electronics, Inc.

Crestron CHV-TSTATRF infiNET™ Thermostat

Contents

InfiNET™ Thermostat: CHV-TSTATRF 1

Introduction ...............................................................................................................................1

Features and Functions................................................................................................ 1

Specifications ..............................................................................................................3

Physical Description.................................................................................................... 4

Industry Compliance ...................................................................................................7

Setup .......................................................................................................................................... 8

Identity Code ............................................................................................................... 8

Installation................................................................................................................... 8

Hardware Hookup .....................................................................................................10

Setup Procedure......................................................................................................... 10

Programming Software............................................................................................................13

Earliest Version Software Requirements for the PC .................................................13

Programming with Crestron D3 Pro or SystemBuilder............................................. 13

Programming with SIMPL Windows........................................................................ 13

Example Program...................................................................................................... 15

Uploading and Upgrading........................................................................................................ 16

Establishing Communication.....................................................................................16

Programs and Firmware ............................................................................................16

Operation .................................................................................................................................18

Setup Mode................................................................................................................18

System Modes ........................................................................................................... 20

Hold Mode................................................................................................................. 21

Setpoints .................................................................................................................... 21

LDC Display Operation............................................................................................. 22

Problem Solving ......................................................................................................................24

Troubleshooting......................................................................................................... 24

Bootloader ................................................................................................................. 25

Reference Documents................................................................................................25

Further Inquiries........................................................................................................26

Future Updates ..........................................................................................................26

Software License Agreement................................................................................................... 27

Return and Warranty Policies.................................................................................................. 29

Merchandise Returns / Repair Service ......................................................................29

CRESTRON Limited Warranty.................................................................................29

Operations & Installation Guide – DOC. 6490 Contents • i

Crestron CHV-TSTATRF infiNET™ Thermostat

InfiNET™ Thermostat:
CHV-TSTATRF

Introduction

Features and Functions

• Wall mount heat/cool thermostat

• For baseboard, forced air and heat pump HVAC systems

• Crestron system integration via infiNET™ wireless network

⇒

2.4 GHz infiNET mesh network technology

⇒

Range up to 150 feet indoors or 250 feet outdoors (subject to site­specific conditions)

⇒

Range may be increased with the use of additional infiNET devices
or C2N_MNETRPT repeaters

⇒

“Wi-Fi” friendly operating frequency to avoid interference

• Easy to read, backlit LCD display

• Available in white, black or almond

Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 1

infiNET™ Thermostat Crestron CHV-TSTATRF

InfiNET™ Thermostat

The CHV-TSTATRF is a wireless networked thermostat featuring infiNET wireless

technology. The CHV-TSTATRF is designed to be installed easily in place of a

conventional type thermostat without requiring additional control network wiring.

Although it can be used as a standalone thermostat, the CHV-TSTATRF delivers

enhanced functionality as part of a complete Crestron Home® automation system

communicating via the infiNET wireless control network.

Heat/Cool Thermostat

The CHV-TSTATRF is designed for heating and cooling control of baseboard,

forced air and heat pump HVAC systems. The large backlit LCD display provides a

clear view of current temperature, setpoint, system mode, fan status and setup

functions. Climate control features include separate heating and cooling setpoints

and adjustable anticipators to prevent overshooting the desired temperature.

Continuous fan operation can be selected when needed for increased circulation.

InfiNET™

Creston’s groundbreaking infiNET wireless technology affords reliable 2-way

communications throughout a home or office structure without the need for physical

control wiring. Numerous infiNET thermostats and other devices can be linked to a

control system via a single RF gateway. Employing a 2.4 GHz mesh network

topology, every infiNET device functions as an RF repeater, increasing effective

range and reinforcing the complete network by providing multiple redundant signal

paths within the mesh network. (The CHV-TSTATRF must be powered by 24 Volt

source to enable repeater functionality.)

Automation System Integration

Its wireless connection to the control system allows the functions of the

CHV-TSTATRF to be controlled from touchpanels, keypads, wireless remotes and

computers to support unlimited flexibility for remote control, scheduling and

integration with other devices and systems. However, in the event that

communication with the control system is disrupted for any reason, the

CHV-TSTATRF will remain operable to control the HVAC system.

Easy Installation

System design, installation and upgrade using infiNET thermostats along with

lighting dimmers and other devices could not be easier. Since there is no control wire

required, the CHV-TSTATRF can be installed just like any conventional thermostat.

Setting up a complete network of infiNET devices is simple, utilizing dynamic

discovery (self-install) to locate and acquire each RF device automatically. Setting

the RF ID of each device employs the same convention as Crestron’s familiar TSID

method and each device is programmable using Crestron SIMPL Windows,

SystemBuilder™ or D3 Pro™ software just like any wired Cresnet

firmware updates are performed over the wireless network.

No further action is required to configure the infiNET network. Each device assigned

to a common gateway automatically behaves as a repeater for any other devices

within range (approximately 150 feet indoors) and additional repeaters may be added

if necessary. At all times, the infiNET gateway monitors each device on the network,

ignoring any other 2.4 GHz signals and reconfiguring the entire network

automatically in response to new sources of interference and other changes in RF

conditions. (The CHV-TSTATRF must be powered by 24 Volt source to enable

repeater functionality.)

®

device. Even

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Crestron CHV-TSTATRF infiNET™ Thermostat

Specifications

Specifications for the CHV-TSTATRF are listed in the following table.

CHV-TSTATRF Specifications

SPECIFICATION DETAILS

Wireless

RF Transceiver

RF Output Power 10 mW

Range (typical)

Display

Measurement Range

Ambient Temperature -10º to 110ºF (-23º to 43ºC)

Display Limits -9º to 99ºF (-9º to 43ºC)

Setpoint Range

Heat only setpoint 38º to 89ºF (3º to 32ºC)

Cool only setpoint

Environmental

Temperature -10º to 110ºF (-23º to 43ºC)

Humidity 10% to 90% RH (non-condensing)

Power Requirements

Battery

Default MNET ID1 01

Minimum 2-Series Control
System Update File

Housing

Dimensions

Height 4.50 in (11.43 cm)

Width 5.53 in (14.05 cm)

Depth 1.03 in (2.60 cm)

2, 3

Two-way RF, 2.4 GHz ISM Channels 11-26
(2400 to 2483.6 MHz),
IEEE 802.15.4 compliant

150 feet indoor, 250 feet outdoor, subject to
site-specific conditions; range is increased
by adding additional devices or
C2N-MNETRPT repeater; C2N-MNETGW
gateway/transceiver required (sold
separately)

Backlit LCD with two large seven-segment
digits, two small seven-segment digits, 14
dedicated symbols;
Displays ambient temperature, setpoint,
system mode, fan setting, call activity, low
battery, RF or control system
communication errors, firmware download
progress, setup parameter/function and
value

59º to 99ºF (15º to 37ºC) or 38º to 99ºF
(3º to 37ºC) extended cool mode enabled

0.24 Watts (10 mA @ 24 Volts DC)
supplied by heating or cooling system

Two AA batteries required (included)
estimated one year normal operation

Version 3.137 or later

Injection molded plastic, surface-mountable
to the front of a horizontally oriented single­gang electrical box.

(Continued on following page)

Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 3

infiNET™ Thermostat Crestron CHV-TSTATRF

CHV-TSTATRF Specifications (Continued)

SPECIFICATION DETAILS

Weight 6.7 oz (189.9 g)

Available Accessories

C2N-MNETGW InfiNET Gateway/Transceiver

C2N-MNETRPT InfiNET Repeater

1. Requires setup with Crestron Toolbox™.

2. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following
these footnotes.

3. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.

NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).

Physical Description

This section provides information on the connections, controls and indicators
available on your CHV-TSTATRF.

CHV-TSTATRF Physical View

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Crestron CHV-TSTATRF infiNET™ Thermostat

CHV-TSTATRF Overall Dimensions (Front and Side Views)

1.03 in

5.53 in

(14.05 cm)

(2.60 cm)

1

4.50 in

2

(11.43 cm)

3

4

5

CHV-TSTATRF Overall Dimensions (Rear View)

3.27 in

(8.30 cm)

Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 5

infiNET™ Thermostat Crestron CHV-TSTATRF

CHV-TSTATRF (Connection View, front the front with cover removed)

6

6

Connectors, Controls & Indicators

# CONNECTORS,

DESCRIPTION

CONTROLS &

INDICATORS

1 MODE BUTTON*

2 FAN BUTTON2

3 RAISE BUTTON Raises the setpoint.

4 LOWER BUTTON Lowers the setpoint.

5 LCD DISPLAY

6 HVAC

* Pressing MODE and FAN buttons simultaneously enters/exits HOLD mode. Holding the FAN button,

then pressing the RAISE and LOWER buttons simultaneously for five seconds enters SETUP mode;
pressing mode button advances to next setup parameter/function; pressing RAISE or LOWER adjusts
value of current setup parameter or executes current setup function; pressing FAN button exits SETUP
mode.

Cycles through available System Modes:
OFF, HEAT, AUX HEAT ONLY (for heat
pump or dual-fuel systems only) and COOL.

Toggles fan setting between FAN AUTO and
FAN ON.

Displays ambient temperature, setpoint,
system mode, fan setting, call activity, low
battery, RF or control system communication
errors, firmware download progress, setup
parameter/function and value.

(4) Two-position terminal blocks.

C: 24 VAC common terminal supplies

remote power to thermostat

W: Heat – Energized to RH during a call
for heat in heat/cool systems or aux heat in
heat pump systems

O: Changeover control – Energized to
RC during cooling modes

B: Energized to RC during heating
modes

RH: Reverence Heat – Used for calls to
heating system

RC: Reference Cool – Used for calls to
cooling system

G: Fan – Energized to RC during call for
fan

Y: Compressor: - Energized to RC when
compressor is run

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Crestron CHV-TSTATRF infiNET™ Thermostat

Industry Compliance

FCC ID: EROCWD1013

Compliance Statement (Part 15.19)

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:

1. This device may not cause harmful interference and

2. This device must accept any interference received, including interference
that may cause undesired operation.

Warning (Part 15.21)
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for help.

FCC Statement
To comply with FCC’s RF exposure limits for general population / uncontrolled
exposure, the antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or
operating in conjunction with any other antenna or transmitter.

Industry Canada Statement
The term “IC” before the certification/registration number only signifies that the
Industry Canada technical specifications were met
IC: 5683A-CWD1013

Section 7.1.5 of RSS-GEN
Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference
that may cause undesired operation.

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infiNET™ Thermostat Crestron CHV-TSTATRF

Setup

Identity Code

The MNET ID of the CHV-TSTATRF has been factory set to 01. After an infiNET
device is added to an infiNET network, its MNET ID must be changed to a value that
can be addressed by the control system program (03 to 20). The MNET IDs of
multiple CHV-TSTATRF devices in the same system must be unique. MNET IDs
are changed from a personal computer (PC) via the Crestron Toolbox™. They can
also be changed using the Setup Parameter ability of the CHV-TSTATRF (refer to
“Setup Mode” on page 18). When setting the MNET ID, consider the following:

• The MNET ID of each unit must match an ID code specified in the SIMPL
Windows or D3 Pro

• Each network device must have a unique MNET ID.

For more details, refer to the Crestron Toolbox help file.

™

/SystemBuilder™ program.

Installation

The location of the thermostat can affect its performance and efficiency. Install the
thermostat away from direct sunlight, drafts, doorways, skylights and windows. Also
make sure the thermostat is conveniently located for programming and do not mount
on an exterior wall.

Thermostats are mounted 60 inches (152.4 cm) above the finished floor (HVAC
industry standard).

The following tools/hardware are required for installation.

• Standard single-gang electrical box, mounted horizontally (not supplied)

• Phillips screwdriver (not supplied)

• Two 1-inch pan head Phillips screws (supplied)

After the wiring has been installed and verified, use the following procedure to
install the CHV-TSTATRF in a standard, single-gang electrical box (refer to
illustration on the following page):

1. Separate thermostat front plate from back plate (you may need to exert force
when removing the faceplate).

2. Turn system power OFF.

3. Connect cabling to the CHV-TSTATRF’s HVAC connectors (refer to
illustrations on pages 9 and 10) and the other end to the control system.

4. Make sure unit is correctly oriented and place it in the electrical box.

CAUTION: Excess wire that is pinched between the CHV-TSTATRF and electrical
box could short out. Make sure that all excess wire is completely inside the electrical
box and not between the box and the CHV-TSTATRF.

5. Attach the CHV-TSTATRF back plate to the electrical box using the supplied
two 1-in. pan head screws.

6. Attach faceplate.

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Crestron CHV-TSTATRF infiNET™ Thermostat

7. Insert batteries (included).

8. Turn system power ON.

NOTE: Installers should have a strong working knowledge of HVAC systems.

Installation view

Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 9

infiNET™ Thermostat Crestron CHV-TSTATRF

Hardware Hookup

Make the necessary connections as called out in the illustration that follows this
paragraph. Apply power after all connections have been made.

Hardware Connections for the CHV-TSTATRF

C: 24 VAC common terminal supplies remote power to thermostat

W: Heat - Energized to RH during a call for heat in heat/cool systems or

aux heat in heat pump systems

O: Changeover control - Energized to RC during cooling modes

B: Energized to RC during heating modes

Y: Compressor - Energized to RC when compressor is run

G: Fan - Energized to RC during call for fan

RC: Reference Cool - Used for calls to the cooling system

RH: Reference Heat - Used for calls to the heating system

Setup Procedure

Acquiring the CHV-TSTATRF on the infiNET Network

Before an infiNET device can be used on an infiNET network, it must first be
acquired by a C2N-MNETGW gateway that is connected to a Cresnet network.

NOTE: A dimmer can be acquired by only one gateway.

To acquire a CHV-TSTATRF by a C2N-MNETGW, perform the following:

1. Put the C2N-MNETGW in the ACQUIRE mode, from the unit itself or from
Toolbox, as described in the latest revision of the C2N-MNETGW guide
(Doc. 6317).

NOTE: In environments where multiple gateways are installed, only one
gateway should be in ACQUIRE mode at a time.

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Crestron CHV-TSTATRF infiNET™ Thermostat

2. Place the CHV-TSTATRF in the SETUP mode by doing the following:

a. Press and hold the FAN button.

b. While the FAN button is being held, press and hold the RAISE

and LOWER buttons simultaneously.

c. Hold all three buttons for five seconds, after which the unit will

enter SETUP mode.

3. Once in SETUP mode, the display will indicate the currently selected
“Setup Parameter/Function”. Press and release the MODE button quickly
(must be released within one second) to change to the next
Parameter/Function in the list. When “Ac” is displayed, the CHV-TSTAT is
ready to start an infiNET Acquire.

4. Press either RAISE or LOWER to execute the Acquire function.

5. When the CHV-TSTATRF has established communications with an
infiNET Gateway, the currently displayed mode element (flame, snowflake
or “OFF”) will blink two times in two seconds. This flashing will occur
every eight seconds.

NOTE: If the CHV-TSTATRF is unable to establish communications with an
infiNET Gateway, the currently displayed mode element (flame, snowflake or
“OFF” will blink four times in two seconds. This flashing will occur every eight
seconds.

6. Take the C2N-MNETGW out of the ACQUIRE mode once all devices have
been acquired. Refer to the latest revision of the C2N-MNETGW guide
(Doc. 6317).

7. To exit from SETUP mode, press the FAN button on the CHV-TSTATRF.

NOTE: While in SETUP Mode, a period of one minute with no button activity will
cause the CHV-TSTATRF to revert to standard operation.

NOTE: While the Acquire is in progress, the unit will display a flashing “--”. When
the Acquire is finished, the unit will display “00”.

To communicate with the control system program, an MNET ID value between 03
and 20 must be assigned to the dimmer. Refer to “Identity Code” on page 8.

Release Gateway Connection

In some cases, it might be desirable to release the CHV-TSTATRF from a gateway.
If a CHV-TSTATRF is to be released from a gateway, the gateway information must
be cleared from the CHV-TSTATRF’s memory.

To clear a CHV-TSTATRF’s gateway information:

1. Place the CHV-TSTATRF in the SETUP mode by doing the following:

a. Press and hold the FAN button.

b. While the FAN button is being held, press and hold the RAISE

and LOWER buttons simultaneously.

c. Hold all three buttons for five seconds, after which the unit will

enter SETUP mode.

Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 11

infiNET™ Thermostat Crestron CHV-TSTATRF

2. Once in SETUP mode, the display will indicate the currently selected

“Setup Parameter/Function”. Press and release the MODE button quickly
(must be released within one second) to change to the next
Parameter/Function in the list. When “UA” is displayed, the CHV-TSTAT is
ready to release the gateway.

3. Press either RAISE or LOWER to execute the gateway release function.

4. To exit from SETUP mode, press the FAN button on the CHV-TSTATRF.

NOTE: While the release is in progress, the unit will display a flashing “--”. When
the release is finished, the unit will display “00”.

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Crestron CHV-TSTATRF infiNET™ Thermostat

Programming Software

Have a question or comment about Crestron software?

Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron website. To post a question or view questions you have
submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
First-time users will need to establish a user account.

Earliest Version Software Requirements for the PC

NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
website.

Crestron has developed an assortment of Windows-based software tools to develop
an infiNET system. The following are the minimum recommended software versions
for the PC:

Software

TASK REQUIRED SOFTWARE VERSION

Program control system to
operate CHV-TSTATRF.

Upload program and firmware. Crestron Toolbox™ 1.04 or later.

Program with simple wizards for
systems using a CHV-TSTATRF
(optional but recommended).

SIMPL Windows version 2.06.20 or later
with SIMPL+
or later and Library update 405 or later;
Also requires Crestron Database version

18.2.1 or later.

Crestron D3 Pro™ version 2.2 or later with
D3 Pro Templates version 2.2.0 or later or
SystemBuilder™ version 3.1 or later with
SystemBuilder Templates version 3.1.0 or
later and Library update 405 or later; Also
requires Crestron Database version 18.2.1
or later. Refer to software release notes or
Crestron website for other required
Crestron software packages

®

Cross Compiler version 1.1

Programming with Crestron D3 Pro or SystemBuilder

Crestron D3 Pro or SystemBuilder is the easiest method of programming but does
not offer as much flexibility as SIMPL Windows. For additional details, download
D3 Pro or SystemBuilder from the Crestron website and examine the extensive help
files.

Programming with SIMPL Windows

NOTE: While SIMPL Windows can be used to program the CHV-TSTATRF, it is
recommended to use SystemBuilder for configuring a system.

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infiNET™ Thermostat Crestron CHV-TSTATRF

SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate but equally important “Managers”.

Configuration Manager

Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.

• To incorporate the CHV-TSTATRF into the system, first drag the
C2N-MNETGW (MNET Gateway) from the Wireless Receivers | Wireless
Receivers (RF) folder of the Device Library and drop it in the System
Views. Then drag the CHV-TSTATRF from the Cresnet Control Modules |
Cresnet Sensing Modules folder of the Device Library and drop it on the
C2N-MNETGW.

Locating the C2N-MNETGW in the Device Library

Locating the CHV-TSTATRF in the Device Library

• The system tree of the control system displays the device in the appropriate
slot with a default MNET ID as shown in the following illustration.

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Crestron CHV-TSTATRF infiNET™ Thermostat

C2Net Device, Slot 9

• Additional CHV-TSTATRF devices are assigned different MNET ID
numbers as they are added.

• If necessary, double click a device to open the “Device Settings” window
and change the MNET ID, as shown in the following figure.

“CHV-TSTATRF Device Settings” Window

• The ID code specified in the SIMPL Windows program must match the
MNET ID of each unit.

Programming Manager

Programming Manager is the view where programmers “program” a Crestron control
system by assigning signals to symbols. The symbol can be viewed by double
clicking on the icon or dragging it into Detail View. Each signal in the symbol is
described in the SIMPL Windows help file (F1).

Example Program

An example program for the CHV-TSTATRF is available from the Crestron website
(http://www.crestron.com/exampleprograms).

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infiNET™ Thermostat Crestron CHV-TSTATRF

Uploading and Upgrading

Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication.

Establishing Communication

Use Crestron Toolbox for communicating with the CHV-TSTATRF; refer to the
Crestron Toolbox help file for details. There is a single method of communication:
indirect serial communication.

Indirect Serial Communication

infiNETC2N-MNETGW

CRESNET

SERIAL,

CONTROL SYSTEM

• CHV-TSTATRF connects to the C2N-MNETGW (Gateway), which
connects to the control system via Cresnet

• Establish communications between the PC and the control system as
described in the latest version of the 2-Series Control Systems Reference
Guide (Doc. 6256), which is available from the Crestron website
(http://www.crestron.com/manuals

ETHERNET

OR USB

).

CHV-TSTATRF

PC RUNNING

CRESTRON TOOLBOX

®

.

Programs and Firmware

• Display the network device tree (Tools | Network Device Tree) to show all
network devices connected to the control system. Right-click on the
CHV-TSTATRF to display actions that can be performed on the
CHV-TSTATRF:

Upgrade firmware ⇒

⇒ Change MNET ID

• Upload the SIMPL Windows file to the control system using SIMPL

Windows or Crestron Toolbox.

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Crestron CHV-TSTATRF infiNET™ Thermostat

• Upgrade CHV-TSTATRF firmware via Crestron Toolbox.

Establish serial communications with the CHV-TSTATRF and

⇒

display the “System Info” window.

⇒ Select Functions | Firmware… to upgrade the CHV-TSTATRF

firmware.

For details on uploading and upgrading, refer to the SIMPL Windows help file or the
Crestron Toolbox help file.

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infiNET™ Thermostat Crestron CHV-TSTATRF

Operation

Setup Mode

After the CHV-TSTATRF is installed, it is necessary to set it up for a particular
heating/cooling system. The choices available on the Setup screens depend on the
type of system selected.

Place the CHV-TSTATRF in the SETUP mode by doing the following:

1. Press and hold the FAN button.

2. While the FAN button is being held, press and hold the RAISE and
LOWER buttons simultaneously.

3. Hold all three buttons for five seconds, after which the unit will enter
SETUP mode.

Once in SETUP mode, the display will indicate the currently selected “Setup
Parameter/Function”. Press and release the MODE button quickly (must be released
within one second) to change to the next Parameter/Function in the list.

When setting Parameters (such as when choosing between Fahrenheit or Celsius
display), pressing the RAISE or LOWER button will increment or decrement the
value. Value change occurs when button is released.

When a Function is selected (such as when starting an infiNET Acquire), pressing
either RAISE or LOWER will execute the function.

To exit from SETUP mode, press the FAN button on the CHV-TSTATRF.

CHV-TSTATRF LCD Display (SETUP Mode)

Indicates current Setup
Parameter/Function

Indicates current value for
selected Setup Parameter

NOTE: When the CHV-TSTATRF is in Setup mode the large seven-segment
displays will show the current Setup Parameter/Function. The small seven-segment
displays will show the current value for the selected Setup Parameter, if applicable,
or it will display “--” when a Function is selected. All other display elements will be
hidden (refer to “LDC Display Operation” on page 22).

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Crestron CHV-TSTATRF infiNET™ Thermostat

NOTE: While in SETUP Mode, a period of one minute with no button activity will
cause the CHV-TSTATRF to revert to standard operation.

The following table shows the available Setup Parameter/Functions.

SETUP Mode Parameters/Functions

PARAMETER/

FUNCTION

Temperature Scale FC F or C F

Half-degree Setpoint1 Hd

Backlight Timeout bL 1 – 4 seconds or disabled (--) --

Heat/Cool Type HC

Temperature Offset2 to

Wide-range Cool Mode
(Extended Cool)

Heat Anticipator3 HA 1 - 6 3

Cool Anticipator3 CA 1 - 6 3

Heatpump Balance
Point (Heatpump and
Dual-Fuel Heatpump
systems only)

Aux-Heat Balance
Point (Heatpump type
systems only)

Interstage Differential
(Heatpump systems
only)

Run Fan During Heat
Calls

Changeover Outputs4 co Enabled (Y) or Disabled (no) no

Power Source5 Po

Check Firmware
Version

infiNET ID (MNET ID)7 id 01, 03 - FE 01

infiNET RF Channel Ch

infiNET Sleep Time SL Short (S) or Long (L) L

Start infiNET Acquire Ac

6

MNEMONIC VALID VALUES

Enabled (Y) or Disabled (no)
(valid for Celsius only)

Heat/Cool (HC), Heatpump (HP),
Dual-Fuel Heatpump (dF)

-9 to +9 (for Fahrenheit) or

-5 to +5 (for Celsius)

EC Enabled (Y) or Disabled (no) no

Hb

Ab

dF

HF Enabled (Y) or Disabled (no) no

rE

16 to 90 (for Fahrenheit) or

-9 to 32 (for Celsius) or
Disabled (--)

16 to 90 (for Fahrenheit) or

-9 to 32 (for Celsius) or
Disabled (--)

05 to 80 (tenths of a degree
Fahrenheit, adjustable in 5 tenths
degree increments or
05 to 45 (tenths of a degree
Celsius, adjustable in 5 tenths
degree increments

24V always available (24) or “steal
power” (SP)

Firmware version is in xxx.yy.zzzz
format.

11-26 for fixed-channel operation,
“Au” for auto or “0” for disabled
(battery save mode)

Not started (--)
In progress (flashing --)
Finished, found GW (00)
Finished, could not find GW (E#,
where # represents an error code)

“—“ can also be displayed

DEFAULT

Y (for
Celsius
only)

HC

0

--

--

20 (F) or
1 (C)

24

--

26

N/A

VALUE

(Continued on following page)

Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 19

infiNET™ Thermostat Crestron CHV-TSTATRF

SETUP Mode Parameters/Functions (Continued)

PARAMETER/

FUNCTION

Unacquire Gateway UA

Check Battery Life bA

Restore Factory
Defaults

Perform Heat Call Test
(Toggle)

Perform Cool Call Test
(Toggle)

Perform Aux Heat Call
Test (Toggle)

Perform Fan Call Test
(Toggle)

Perform Self Test St

1. This setting will always be disabled when scale is set to “F”.

2. The Offset option permits recalibration of the room temperature sensor. There are reasons why users may want to adjust

3. A lower anticipator setting results in more frequent cycles and faster response (tighter regulation). A higher setting results

4. This parameter will always be set to Enabled (Y) for Heatpump or Dual-Fuel Heatpump systems.

5. For systems where no power is available (batteries only), value can be set to “24”.

6. When firmware version is not yet shown, display will be “--”. Each press of the RAISE/LOWER button will cycle to the

7. SIMPL Windows restricts infiNET devices to an ID range of 03-20.

8. To prevent accidentally performing this action, you must press and hold either the RAISE or LOWER button for three

8

the temperature. The selection number is the number of degrees added to or subtracted from the actual temperature. The
range is –9 to +9 degrees (for Fahrenheit) and –5 to +5 degrees (for Celsius). Factory default is 0 degrees offset. This
adjustment changes the actual regulated temperature, not just the display.

in less frequent cycling and slower response (looser regulation).

next portion of the version number. Three digit values will be indicated by scrolling the number.

seconds for this function to execute.

MNEMONIC VALID VALUES

Not started (--)
In progress (flashing --)
Finished, success (00)
Finished, failed (E#, where #
represents an error code)

Not started (--)
Estimated battery life remaining (0
– 99)

Fd

H

C

A

F

Not started (--)
In progress (flashing --)
Finished (00)
Button not held long enough (Er)

Not started/Heat call off (--)
Heat call on (on) (also, “H” icon
will turn on)

Not started/Cool call off (--)
Cool call on (on) (also, “C” icon will
turn on)

Not started/Aux call off (--)
Aux call on (on) (also, “A” icon will
turn on)

Not started/Fan call off (--)
Fan call on (on) (also, “F” icon will
turn on)

Not started (--)
In progress (flashing --)
Finished, self test ok (00)
Finished, self test failed (E#,
where # represents an error code)

DEFAULT

VALUE

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

System Modes

The MODE button on the CHV-TSTATRF will cycle the unit through all available
System modes in the following order: Off, Heat, Aux Heat Only (for heatpump and
dual-fuel systems), Cool.

The System mode will change upon release of the MODE button and the selected
mode will become operational three seconds after the mode has been entered.

NOTE: System mode will change on release of the MODE button only if no other
button had been pressed at the same time. If another button is pressed while the
MODE button is held down, the System mode will not change.

20 • infiNET™ Thermostat: CHV-TSTATRF Operations & Installation Guide – DOC. 6490

Crestron CHV-TSTATRF infiNET™ Thermostat

NOTE: Aux Heat Only mode can only be accessed when Heat/Cool Type has been
set to “Heatpump” or “Dual-Fuel Heatpump”.

When the System mode is set to Heat, the unit will make a “Heat Call” whenever the
current setpoint is above the ambient temperature.

When the System mode is set to Cool, the unit will make a “Cool Call” whenever the
current setpoint is below the ambient temperature.

The unit will make a “Fan Call” whenever the Fan setting is ON. A “Fan Call” can
also occur when any of the following is true:

• The system is making a “Heat Call” and the Fan setting is AUTO, if the
System Type is set to “HeatPump” or “Dual-Fuel Heatpump”

• The system is making a “Heat Call” and the Fan setting is AUTO, if the
“Run Fan During Heat Calls” setting is enabled

• The system is making an “Aux Heat Call” and the Fan setting is AUTO, if
the “Run Fan During Heat Calls” setting is enabled

• The system is making a “Cool Call” and the Fan setting is AUTO

The FAN button toggles the Fan setting between Fan AUTO and Fan ON.

NOTE: Fan setting will change on release of the FAN button only if no other button
had been pressed at the same time. If another button is pressed while the FAN button
is held down, the Fan setting will not change.

Hold Mode

Pressing the HOLD and FAN buttons simultaneously will cause the unit to enter

Hold mode if Hold mode is not yet active and the System mode is Heat, Aux Heat
Only or Cool.

Pressing the HOLD and FAN buttons simultaneously when Hold mode is active will
cause the unit to exit from Hold mode and recall either the “ScheduledHeatSetpoint”
or “ScheduledCoolSetpoint” as appropriate to the System mode.

Pressing the HOLD and FAN buttons simultaneously when the System mode is Off
will have no effect.

When Hold mode is active, the unit will continue to adjust the current setpoint when
the RAISE or LOWER buttons are pressed. The unit will also continue to adjust the
current setpoint when the Setpoint signal from the control system changes.

When the System mode changes to Heat or Aux Heat Only, the current setpoint will
be set to the ScheduledHeatSetpoint.

When the System mode changes to Cool, the current setpoint will be set to the
ScheduledCoolSetpoint.

Setpoints

The RAISE and LOWER buttons will change the current setpoint by one degree (F
or C) (if “Half Degree Setpoints” is set to false) or by one half degree (C) (when
“Half Degree Setpoints” is set to true).

If the RAISE or LOWER buttons is held down for two seconds, the unit will enter
an Auto-repeat mode and the setpoint will adjust rapidly until the button is released
or until the upper (or lower) limit is reached. The Auto-repeat rate for setpoint

Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 21

infiNET™ Thermostat Crestron CHV-TSTATRF

adjustment is 4 degrees per second (or 4 half degrees per second if “Half Degree
Setpoints” is set to true and the Temperature Scale is set to Celsius).

LDC Display Operation

CHV-TSTATRF LCD Display

F

C

H

OFF

C

F

HOLDAUTO

The LCD display on the CHV-TSTATRF will display the current ambient
temperature in degrees F or C (if the display is set to Fahrenheit or Celsius
respectively), except when the display is being used for other purposes such as
Setup.

The temperature display range is limited to -9º to 99ºF (-9º to 43ºC). If the ambient
temperature is above 99º, the display will indicate 99º. If the ambient temperature is
below -9º, the display will indicate -9º.

The display will show the current setpoint (in F or C) in whole degrees, except when
the System mode is Off or when the display is being used for other purposes such as
Setup.

While the setpoint is being adjusted, if it is set to a half-degree increment, the integer
portion of the number will be displayed and will alternate with “_5” every quarter
second for a period of four seconds after the last adjustment. After four seconds, only
the integer portion of the number will be displayed.

The display will show the “flame” icon when the System mode is Heat.

When you select Aux Heat Only mode (by pressing and releasing the MODE button
when System mode is Heat) the display will show “AU” in place of the ambient
temperature for as long as the button is held down or for two seconds (whichever is
greater). The display will flash the “flame” icon at a rate of on for two seconds and
off for a half second when the System mode is Aux Heat Only.

A

The “snowflake” icon is displayed when the System mode is Cool.

The “fan” icon is displayed at all times.

The “AUTO” element is displayed whenever the Fan setting is set to AUTO.

The “OFF” element is displayed when the System mode is Off.

The “H” element is displayed whenever a Heat Call is being made.

The “A” element is displayed whenever an Aux Heat Call is being made.

The “C” element is displayed whenever a Cool Call is being made.

The “F” element is displayed whenever a Fan Call is being made.

22 • infiNET™ Thermostat: CHV-TSTATRF Operations & Installation Guide – DOC. 6490

Crestron CHV-TSTATRF infiNET™ Thermostat

The “HOLD” element is displayed whenever the HOLD setting is active.

When the CHV-TSTATRF detects a low battery condition (approximately one
month of battery life remaining), the display will alternate “Lo” in place of the
ambient temperature once per second.

Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 23

infiNET™ Thermostat Crestron CHV-TSTATRF

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.

CHV-TSTATRF Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

No display No power from system

Device does not
function.

Heating/Cooling
system not
operating

Incorrect mounting to
back plate

Device is not
communicating with the
C2N-MNETGW.

MNET ID of device (or
the gateway ID) is not
set to match the MNET
ID of the SIMPL
Windows program.

No power to thermostat

Check for +24V on C
connector
Check circuit breaker
powering furnace or boiler
Check thermostat wiring
Check batteries (if running on
battery power)

Check thermostat mounting

Open Crestron Toolbox and
select the Network Device
Tree. Expand the tree until
the gateway to be managed
is selected.
Right-click the NET ID of the
selected gateway to open the
sub-menu and select

Functions | MNET
Gateway… If device is not

listed, acquire the device to
the infiNET network (refer to
“Acquiring the CHV­TSTATRF on the infiNET
Network” on page 10).

Use the Network Device Tree
infiNET network in Crestron
Toolbox to poll the infiNET
network. Verify that the
MNET ID for the infiNET
device is set to match the
MNET ID specified in the
SIMPL Windows program.

Check circuit breaker
Check for +24V on C
connector
Check circuit breaker
powering furnace or boiler
Recheck wiring connections

(Continued on following page)

24 • infiNET™ Thermostat: CHV-TSTATRF Operations & Installation Guide – DOC. 6490

Crestron CHV-TSTATRF infiNET™ Thermostat

CHV-TSTATRF Troubleshooting (Continued)

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Cannot change
temperature
setting

System cycles too
quickly

High temperature
variance

Wrong
temperature
displayed

Temperature Offset

Bad location

The upper or lower
temperature limits were
reached

Anticipator setting too
low

Anticipator setting too
high

Wrong units Select F or C as necessary

Heat Setpoint range is
38º to 89ºF (3º to 32ºC)
Cool Setpoint range is 59º
to 99ºF (15º to 37ºC)
or 38º to 99ºF (3º to 37ºC)
extended cool mode enabled

Reprogram anticipator setting
(refer to “Setup Mode” which
begins on page 18)

Reset Temperature Offset
(refer to “Setup Mode” which
begins on page 18)

Ensure the thermostat is
located away from direct
sunlight, drafts, doorways,
skylights and windows.

Bootloader

The Bootloader is a low-level version of the CHV-TSTATRF’s firmware that will
become active in the event an upload of the standard firmware fails. This mode lets
you perform some basic functions with the goal of getting the CHV-TSTATRF back
to normal operation.

If the CHV-TSTATRF goes into Bootloader mode, the large seven-segment display
will show “bL”, except when in SETUP mode (where “bL” identifies the Backlight
Timeout parameter). All other LDC segments will be off. All button presses will be
ignored, except for the sequence which enters SETUP mode (refer to “Setup Mode”
on page 18).

From the bootloader, SETUP mode will support only the following functions:

• Check Firmware Version (rE)

• infiNET ID (id)

• infiNET RF Channel (Ch)

• Start infiNET Acquire (Ac)

• Unacquire Gateway (UA

• Power Source (Po)

New firmware can be uploaded from the Crestron Toolbox.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (http://www.crestron.com/manuals
of product manuals arranged in alphabetical order by model number.

). This link will provide a list

Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 25

infiNET™ Thermostat Crestron CHV-TSTATRF

List of Related Reference Documents

DOCUMENT TITLE

2-Series Control Systems Reference Guide

C2N-MNETGW infiNET Gateway/Transceiver

Further Inquiries

If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(http://www.crestron.com/

You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.

) for a listing of Crestron worldwide offices.

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of
the CHV-TSTATRF, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary supplements
prior to the release of a complete technical documentation revision.

Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.

26 • infiNET™ Thermostat: CHV-TSTATRF Operations & Installation Guide – DOC. 6490

Crestron CHV-TSTATRF infiNET™ Thermostat

Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and
Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable,
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BY INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN
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Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 27

infiNET™ Thermostat Crestron CHV-TSTATRF

If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within
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Crestron CHV-TSTATRF infiNET™ Thermostat

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization
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authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.

2. Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
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This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
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This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
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Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of
Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.

Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 29

infiNET™ Thermostat Crestron CHV-TSTATRF

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30 • infiNET™ Thermostat: CHV-TSTATRF Operations & Installation Guide – DOC. 6490

Crestron CHV-TSTATRF infiNET™ Thermostat

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Operations & Installation Guide – DOC. 6490 infiNET™ Thermostat: CHV-TSTATRF • 31

Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6490

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