Crestron Electronics 2023288 User Manual
Crestron TPMC-3X
®
Isys i/O
2.8” Handheld WiFi Touchpanel
Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Regulatory Compliance
As of the date of manufacture, the TPMC-3X has been tested and found to comply with specifications for CE
marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following conditions:
(1) this device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase separation between the equipment and the receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
Operation is subject to the following two conditions:
1. This device may not cause interferecne, and
2. This device must accept any interference, including interference that may cause undesired operation of the
device.
To satisfy RF exposure requirements, this device and its antenna must operate with a separation distance of at
least 20 centimeters from all persons and must not be colocated or operating in conjunction with any other
antenna or transmitter.
For operation within the 5.15-5.25 GHz band, it is restricted to indoor use.
All brand names, product names and trademarks are the property of their respective owners.
©2009 Crestron Electronics, Inc.
Crestron TPMC-3X Isys i/O® 2.8” Handheld WiFi Touchpanel
Contents
Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Applications.................................................................................................................4
Specifications ..............................................................................................................6
Physical Description.................................................................................................... 8
Setup ........................................................................................................................................ 12
Identity Code ............................................................................................................. 12
Battery Installation .................................................................................................... 12
Power......................................................................................................................... 13
Battery Calibration ....................................................................................................14
Configuring the Touchpanel...................................................................................... 15
General Use and Safety .............................................................................................28
Recommended Cleaning............................................................................................ 28
Programming Software............................................................................................................29
Earliest Version Software Requirements for the PC .................................................29
Programming with Crestron SystemBuilder.............................................................. 29
Programming with SIMPL Windows........................................................................ 29
Programming with VisionTools Pro-e....................................................................... 31
Embedded Applications.............................................................................................35
Example Program...................................................................................................... 36
Uploading and Upgrading........................................................................................................ 37
Establishing Communication.....................................................................................37
Programs, Projects and Firmware.............................................................................. 38
Program Checks ........................................................................................................38
Problem Solving ......................................................................................................................40
Troubleshooting......................................................................................................... 40
Reference Documents................................................................................................41
Further Inquiries........................................................................................................ 42
Future Updates ..........................................................................................................42
Software License Agreement................................................................................................... 43
Return and Warranty Policies.................................................................................................. 46
Merchandise Returns / Repair Service ......................................................................46
CRESTRON Limited Warranty.................................................................................46
Operations Guide – DOC. 6789C Contents • i
Crestron TPMC-3X Isys i/O® 2.8” Handheld WiFi Touchpanel
Isys i/O® 2.8” Handheld WiFi
Touchpanel: TPMC-3X
Introduction
Simply stated, the TPMC-3X Handheld Wifi Touchpanel from Crestron® delivers the
best remote control available for home theater and AV presentation, marrying style
and ergonomics with the ultimate in performance and ease of customization. Its sleek
form factor is easy to hold, with large tactile pushbuttons, electroluminescent
backlighting and a fully customizable video touchscreen to provide a wireless control
solution that is both intuitive and fun to use.
Features and Functions
• Sleek and ergonomic handheld design
• Stylish tabletop docking station
• Elegant gloss black finish
• Instant-Waking™ behavior with tilt sensor
• Works like an IR remote - with all the benefits of 2-way RF
• High performance 802.11a/b/g Wi-Fi wireless communications
• 50 feet (~15 meters) omnidirectional RF range indoors*
• Supports roaming between multiple Wi-Fi access points
• Long lasting lithium polymer rechargeable battery pack
• Widely spaced tactile pushbuttons
• White EL backlit button text
• 2.8” (72 mm) active matrix color touchscreen display
• High display brightness and contrast
• Wide 150 degree viewing angle
• 16-bit Isys i/O
• 240 x 320 resolution
• Dynamic graphics and text capability
• Synapse™ image rendering algorithm
• DNav dynamic menu objects
• Windows
• Wireless video from network cameras and servers
• WAV file audio feedback
• Programmable via SystemBuilder™ and Adagio
®
graphics
®
SideShow® enabled
®
Composer software
* Range is subject to environmental conditions.
Operations Guide – DOC. 6789C Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X • 1
Isys i/O® 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X
The Ultimate Handheld Remote
Gone are the limitations of previous generation remotes and the frustration of using
them. The TPMC-3X offers seamless interaction with AV and environmental
systems, providing true feedback of all you settings and displaying metadata
information for all your digital media. Whether watching TV, choosing a movie or
music title, adjusting room temperature and lighting, checking the security system or
even monitoring live video right on the built-in touchscreen, the TPMC-3X affords a
user experience like no other handheld remote.
Wi-Fi Performance – Redefined!
Crestron has redefined Wi-Fi wireless performance with the TPMC-3X, achieving a
remarkable 50 feet (~15 meters) omnidirectional coverage indoors (subject to
environmental conditions), providing exceptional freedom of movement without
line-of-sight or even having to be in the same room. The TPMC-3X also supports
roaming* among multiple access points for extended coverage. The choice of
802.11a,b and g protocols affords reliable, high speed 2-way wireless performance in
virtually any RF environment. A network of one or more TPMC-3Xs can be set up in
minutes using a Crestron CEN-WAP-ABG-1G or CEN-WAP-ABG-CM Wireless
Access Point (both sold separately).
* For more information about roaming, please contact Crestron customer support.
Instant-Waking™
To ensure the most transparent user experience possible, the TPMC-3X has been
engineered to wake instantly at the press of a button, touch of the touchscreen or by
simply tilting the remote upright. Button presses are sent immediately just like an IR
remote but with none of IR’s limitations. So spontaneous actions like muting the
audio, pausing the video or changing the channel can be executed on the fly with just
a single button press.
Extended Battery Life
Instant waking also allows the TPMC-3X to be put to sleep within seconds of putting
it down, helping to extend its battery life for several days of typical usage on a single
charge. Even under continuous use at full brightness, the TPMC-3X lasts an
incredible five hours. Its fast charging, field replaceable lithium polymer battery
pack delivers optimum power in a very small, lightweight package.
Tactile Pushbuttons with Backlit Text
A complement of 27 tactile pushbuttons makes for a very intuitive user interface,
providing easy access to everything needed for watching TV and movies, listening to
music and controlling the entire room. Large, widely spaced buttons accommodate
hands and fingers of all sizes, minimizing the chance of an unintended button press.
Backlit button text affords excellent legibility for use in a darkened room.
The pushbuttons are comprised of 17 buttons designated for the most common
functions, a 5-way navigation pad, three context assignable “hard keys” beneath the
touchscreen, a thumb operated “More” button for advancing through the available
touchscreen pages and a system power button. Every button on the TPMC-3X is
fully programmable to allow precisely the control desired, whether simply adjusting
audio volume and flipping through channels, controlling a DVR or DVD player,
navigating onscreen setup menus or operating a pan/tilt camera.
2 • Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X Operations Guide – DOC. 6789C
Crestron TPMC-3X Isys i/O® 2.8” Handheld WiFi Touchpanel
Handheld Touchpanel Control
Custom touchpanel versatility is afforded through a brilliant 2.8” (72 mm) active
matrix touchscreen displaying stunning 16-bit color graphics and video. Dynamic
graphics and text capability enable the display of all kinds of useful data and alluring
eye candy, from channel preset icons, to room temperature and lighting levels, to
photos and video, to digital media playlists complete with metadata and cover art.
Crestron exclusive DNav and Synapse™ technologies enable system programmers to
produce amazing graphics faster and easier, using advanced dynamic control menus
and 3D effects. Full motion animations, multimode objects, PNG translucency,
transition effects and streaming video enhance the palette for creating GUIs that are
both eye catching and easy to use.
Support for Windows
Web-based content such as news feeds, sports scores, stock tickers, weather alerts,
media guides, appointment notifications and email messages all through a simple
network connection to a Windows® computer.
Wireless Video
Its built-in streaming video player makes it possible to monitor a security camera or
preview a DVD or television channel, right on the touchscreen display. Native
support for MJPEG streaming allows the TPMC-3X to display live video from a
variety of Web cameras and servers including the Crestron CEN-NVS100 Network
Video Streamer (sold separately).
®
SideShow® gives the TPMC-3X access to all kinds of PC and
Audio Feedback
Customized WAV files can be loaded on the TPMC-3X to add dimension to its
touchscreen graphics using personalized sounds, button feedback and voice prompts.
TableTop Docking Station/Charger
The TPMC-3X makes an elegant statement in any room, especially when placed on
its stylish docking station/charger (model TPMC-3X-DS, included). When docked,
the touchpanel sits at the ready, able to be used as a stationary tabletop controller
while charging. The docking hook incorporates a magnetic catch, ensuring secure
attachment while docked and an effortless transition between docked and handheld
use. The sleek, low profile base is weighted for excellent stability on any flat surface.
An optional wall mount docking station is also available (model TPMC-3X-DSW,
sold separately).
Operations Guide – DOC. 6789C Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X • 3
Isys i/O® 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X
Applications
The following diagram illustrates a basic configuration that connects a TPMC-3X
WiFi touchpanel to a control system via a wireless access point (WAP).
TPMC-3X in a Simple Network
The distance between the TPMC-3X and the CEN-WAP-ABG-1G
(or CEN-WAP-ABG-CM) should not exceed 50 feet (~15 meters).
4 • Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X Operations Guide – DOC. 6789C
Crestron TPMC-3X Isys i/O® 2.8” Handheld WiFi Touchpanel
The following diagram presents a more complex configuration. In this scenario, the
WAP is connected to a port on the control system’s C2ENET-2 card. The other port
is connected to the corporate LAN. The card’s internal firewall controls data flow,
thus isolating the two subnets.
NOTE: When using a dual-port Ethernet card, Ports A & B must be different
subnets (e.g., Port A = 128.x.x.x; Port B = 192.x.x.x).
For additional information on setting up and understanding an Ethernet network,
refer to the latest version of the Crestron e-Control Reference Guide (Doc. 6052).
TPMC-3X with Multiple Networks
Operations Guide – DOC. 6789C Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X • 5
Isys i/O® 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X
Specifications
Specifications for the TPMC-3X are listed in the following table.
TPMC-3X Specifications
SPECIFICATION DETAILS
Touchscreen Display
Display Type Transflective TFT active matrix color LCD
Size 2.8 inch (72 mm) diagonal
Aspect Ratio 3:4 QVGA (portrait orientation)
Resolution 240 x 320 pixels
Brightness 350 nits typical
Contrast 500:1 typical
Color Depth 16-bit, 64k colors
Viewing Angle ±75º horizontal, +75º/-55º vertical
Illumination LED backlit
Touchscreen Resistive membrane
Memory
SDRAM 128 MB
Flash 256 MB
Maximum Project Size 24 MB
Graphic Engine
Embedded PC Applications1 Crestron MJPEG Viewer
RF Wireless
RF Transceiver
Range
Gateway
Video
Streaming Formats
Audio
Hardware Features Built-in speaker
Audio Feedback (WAV)
®
Isys i/O
graphics; 65,536 colors; Synapse™ image
rendering algorithm; multi-mode objects;
DNav dynamic menu objects; dynamic
graphics and text; Windows® SideShow®
support; PNG translucency; full motion (60
fps) animation; transition effects
IEEE 802.11a/b/g Wi-Fi, 5.8 or 2.4 GHz
2-way RF, static IP or dynamic IP via
DHCP, 64 and 128-bit WEP encryption,
WPA and WPA2-PSK with TKIP and AES
50 feet (~15 meters), subject to
environmental conditions, supports roaming
among multiple access points
Requires a CEN-WAP-ABG or similar
802.11a/b/g wireless access point and
Ethernet enabled Crestron 2-Series control
system (all sold separately)
MJPEG via Crestron MJPEG Viewer, with
support for Crestron CEN-NVS100 Network
Video Streamer (sold separately)
8 and 16-bit PCM, mono & stereo,
8-44.1kHz sampling rates
engine, 16-bit non-palette
(Continued on following page)
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Crestron TPMC-3X Isys i/O® 2.8” Handheld WiFi Touchpanel
TPMC-3X Specifications (Continued)
SPECIFICATION DETAILS
Tilt Sensor
Wakes touchpanel within 0.5 seconds when
unit’s physical orientation is moved from
horizontal to vertical
Battery
Battery Type
Lithium polymer, 3.7 Volt, 1000 mAh
(included)
Usage per Charge 5 hours continuous at full brightness
Charging Time 2 hours
Cycle Life >300 cycles (80% capacity)
Power Requirements
TPMC-3X-DS Docking
1.5 Amps @ 12 Volts DC
Station/Charger (included)
Power Supply (included) 0.6 Amps @ 100-240 Volts AC, 50-60 Hz
Default IP ID 03
Minimum 2-Series Control
System Update File
2, 3
Version 3.155.1240 or later
Environmental
Temperature 32º to 104º F (0º to 40º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 5 BTU/Hr
Enclosure
Construction Plastic, integral docking station port
Dimensions
Height
1.04 in (27 mm)
6.34 in (161 mm) docked
Width
2.55 in (65 mm)
4.58 in (117 mm) docked
Depth
7.94 in (202 mm)
6.30 in (160 mm) docked
Weight 7 oz (187 g)
Included Accessories
Power Supply
Input: 100-240 VAC 0.6A 50/60 Hz,
Output: 12 Volt DC, 1.5A
TPMC-3X-BTP Internal Battery Pack
TPMC-3X-DS Docking Station/Charger
Available Accessories
CEN-WAP-ABG-1G
802.11a/b/g Wireless Access Point,
Wall Mount
CEN-WAP-ABG-CM
802.11a/b/g Wireless Access Point,
Ceiling Mount
TPMC-3X-DSW Wall Mount Docking Station/Charger
1. Refer to website or contact Crestron for a current list of embedded applications. To ensure reliable
performance, new applications are available only from Crestron through firmware updates.
2. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following
these footnotes.
3. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
Operations Guide – DOC. 6789C Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X • 7
Isys i/O® 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
Physical Description
This section provides information on the connections, controls and indicators
available on your TPMC-3X.
TPMC-3X Physical View
Battery must be recycled. Deliver the battery to an appropriate recycling facility.
8 • Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X Operations Guide – DOC. 6789C
Crestron TPMC-3X Isys i/O® 2.8” Handheld WiFi Touchpanel
TPMC-3X Overall Dimensions (Front and Side Views)
1
2.07 in
(53 mm)
2
3
2.64 in
(67 mm)
1.04 in
(27 mm)
4
5
7
6
8
7.94 in
(202 mm)
5
2.55 in
(65 mm)
9
Operations Guide – DOC. 6789C Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X • 9
Isys i/O® 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X
TPMC-3X-DS Docking Station/Charger Dimensions (Front, Side, Rear and Bottom Views)
4.26 in
(109 mm)
5.88 in
(150 mm)
FROM (included)
DC POWER PACK
4.58 in
(117 mm)
10 • Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X Operations Guide – DOC. 6789C
Crestron TPMC-3X Isys i/O® 2.8” Handheld WiFi Touchpanel
Connectors, Controls & Indicators
#
CONNECTORS
CONTROLS &
INDICATORS
1
,
DESCRIPTION
1 Power (top)
2 Charge
3 More (right side)
4 Hard Keys
5 Functions
6 Volume
7 Navigation Pad
8 Up/Down
9 USB* (bottom)
* USB port is for installer use only.
(1) Programmable pushbutton, performs
hardware reset if held for >10 seconds
(1) Green LED, indicates charging status
when docked
(1) Programmable thumb operated side
button
(3) Programmable pushbuttons below
touchscreen
(15) Programmable pushbuttons with white
backlit labeling for GUIDE, HOME, LIST,
MUTE, INFO, LAST, MENU, KEYPAD, EXIT
and icons for Rewind, Play, Forward, Stop,
Pause, Record
(1) Programmable rocker button with white
backlit volume “Raise” and “Lower” icons
(5) Programmable pushbuttons comprising a
5-way thumbpad (4-way navigation plus
“Enter”)
(1) Programmable rocker button with white
backlit “Up” and “Down” arrows
(1) Mini Type AB female (behind battery
cover);
USB 1.1 computer console port, cable
included
Operations Guide – DOC. 6789C Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X • 11
Isys i/O® 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X
Setup
Identity Code
The IP ID is set within the TPMC-3X’s table using Crestron Toolbox™. For
information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs
of multiple TPMC-3X devices in the same system must be unique.
When setting the IP ID, consider the following:
• The IP ID of each unit must match an IP ID specified in the SIMPL™
Windows program.
• Each device using IP to communicate with a control system must have a
unique IP ID.
Battery Installation
Perform the following procedure to install the TPMC-3X-BTP battery pack in a
TPMC-3X touchpanel:
1. Place the touchpanel screen side down on a clean, soft surface.
2. Remove the battery compartment cover on the rear of the touchpanel.
3. Carefully connect the multi-pin connector of the TPMC-3X-BTP with the
corresponding connector inside the battery compartment. The pin side of the
connector should be facing upward (toward the rear of the touchpanel). Red
wires should be above black wires (toward the top of the touchpanel).
Ensure the connector is fully seated.
4. Place the TPMC-3X-BTP in the battery compartment, oriented so the wires
for the multi-pin connector are on the bottom. Refer to the photo on the
following page.
12 • Isys i/O® 2.8” Handheld WiFi Touchpanel: TPMC-3X Operations Guide – DOC. 6789C
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