Crestron electronic UPX-OS4GB-MSO-2007 User Manual

Crestron UPX-OS4GB-MSO-2007
UPX Memory and Operating System
Upgrade
Installation Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

All brand names, product names and trademarks are the property of their respective owners.

©2008 Crestron Electronics, Inc.

Crestron UPX-OS4GB-MSO-2007 UPX Memory & OS Upgrade

UPX Memory & Operating System
Upgrade: UPX-OS4GB-MSO-2007

Functions and Features

The Crestron® UPX-OS4GB-MSO-2007 is a compact flash card upgrade
for Crestron’s UPX-2 series of presentation processors.

The UPX-OS4GB-MSO-2007 is a 4GB compact flash card containing
firmware that will upgrade UPX-2 models running operating firmware
versions 1.x to the UPX-2-MSO-2007. With this upgrade, the user will
have access to applications such as RealPlayer
Runtime, Macromedia
DirectX
Excel, and PowerPoint
UPX-2.

The UPX-OS4GB-MSO-2007 can also be used to upgrade UPX-2-1GB
and UPX-2-MSO models running 2.x firmware to the
UPX-2-MSO-2007.

For details about the variations of the UPX-2, refer to the latest version of
the UPX-2 Operations Guide (Doc. 6276) which is available for
download from the Crestron website (

®

, and embedded Microsoft® Office® applications such as Word,

®

Flash® Plug-In, Axis ActiveX® controls,

®

as well as all of the other features of the original

www.crestron.com/manuals).

®

, Remote Desktop, Java™

Installation Guide – DOC. 6676A UPX Memory & OS Upgrade: UPX-OS4GB-MSO-2007 • 1

UPX Memory & OS Upgrade Crestron UPX-OS4GB-MSO-2007

Installation

NOTE: Prior to beginning the installation procedure, it is recommended
that you note all of the UPX-2’s configuration settings. All settings need
to be reentered after completing the upgrade procedure.

Required Equipment

• Flat-head screwdriver

• Compact flash card

• USB or PS/2

• DTT DualTouch™ Technology Touchpanel

Refer to the following diagram when performing this procedure.

®

mouse

Rear Panel of UPX-2

1. Use the power switch on the rear of the unit to turn off power.

2. Use a flat-head screwdriver to remove the flash memory access

cover and reveal the flash memory card slot.

3. Eject the installed compact flash card by pressing the eject button,

located on the right-side of the slot.

4. Remove the old compact flash card from the card slot and replace

with the new compact flash card. The new card should be installed
with the Crestron label facing up.

FLASH MEMORY ACCESS POWER SWITCHMOUSE PORTS

NOTE: The old card cannot be reused for data storage.

5. Replace and secure the flash memory access cover.

6. Connect the touchpanel and the USB or PS/2 mouse to the UPX-2.

2 • UPX Memory & OS Upgrade: UPX-OS4GB-MSO-2007 Installation Guide – DOC. 6676A

Crestron UPX-OS4GB-MSO-2007 UPX Memory & OS Upgrade

7. Use the power switch to turn on the UPX-2. The license agreement

will be displayed after approximately 30 minutes.
WARNING: It may take up to 30 minutes for the first boot to

complete. During this period, the display will cycle through colors,
show a blank screen, display a splash screen and reboot before
displaying the license agreement. DO NOT cycle the power during
this time period unless the license agreement is not displayed
within 30 minutes. Otherwise, the 4GB flash card will be damaged.

8. To continue, use the mouse to click on the “I agree” button. The

SETUP MENU will be displayed.
NOTE: The mouse must be used to click the “I agree” button. Do

not use the touchpanel.

NOTE: The touchpanel will need to be recalibrated after
installing the new compact flash card. For instructions on
calibrating the touchpanel, refer to the latest revision of the UPX-2
Operations Guide (Doc. 6276) which is available from the Crestron
website.

NOTE: Once a compact flash card is used on a specific UPX-2 it
cannot be used on another unit.

Installation Guide – DOC. 6676A UPX Memory & OS Upgrade: UPX-OS4GB-MSO-2007 • 3

UPX Memory & OS Upgrade Crestron UPX-OS4GB-MSO-2007

Problem Solving

Reference Documents

The latest version of all documents mentioned within the guide can be
obtained from the Crestron website (
link will provide a list of product manuals arranged in alphabetical order
by model number.

List of Related Reference Documents

DOCUMENT TITLE

UPX-2 Universal Presentation Processor

www.crestron.com/manuals). This

Further Inquiries

If you cannot locate specific information or have questions after
reviewing this guide, please take advantage of Crestron's award winning
customer service team by calling Crestron at 1-888-CRESTRON
[1-888-273-7876].

You can also log onto the online help section of the Crestron website
(

www.crestron.com/onlinehelp) to ask questions about Crestron products.

First-time users will need to establish a user account to fully benefit from
all available features.

Future Updates

As Crestron improves functions, adds new features and extends the
capabilities of the UPX-2-OS4GB-MSO-2007, additional information
may be made available as manual updates. These updates are solely
electronic and serve as intermediary supplements prior to the release of a
complete technical documentation revision.

Check the Crestron website periodically for manual update availability
and its relevance. Updates are identified as an “Addendum” in the
Download column.

4 • UPX Memory & OS Upgrade: UPX-OS4GB-MSO-2007 Installation Guide – DOC. 6676A

Crestron UPX-OS4GB-MSO-2007 UPX Memory & OS Upgrade

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization

from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.

2. Products may be returned for credit, exchange or service with a CRESTRON Return

Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,

shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in mat erial s
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regard ing the nature and extent of the dealer's warranty, if
any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.

Trademark Information

All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark
of Microsoft Corporation. Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft Corporation.

Installation Guide – DOC. 6676A UPX Memory & OS Upgrade: UPX-OS4GB-MSO-2007 • 5

Crestron Electronics, Inc. Installation Guide – DOC. 6676A

15 Volvo Drive Rockleigh, NJ 07647 (2020628)
Tel: 888.CRESTRON 04.08
Fax: [phone] Specifications subject to
www.crestron.com change without notice.