
DigitalMedia™ Connectors: 
DM-CONN-20 
Description 
DM-CONN-20 is a package of 20 RJ-45 shielded connectors designed for use in terminating 
Crestron® DigitalMedia Cable (DM-CBL). DigitalMedia connectors come in two parts and requi re 
no special tools to install. The pin assignments are listed in the table below. 
Use the following procedure to assemble the connectors with DM cable. (Refer to the illustrations 
below.) 
1. Remove outer jackets of DM-CBL to expose about two 
inches (5.08 cm) of the eight wires inside the blue shielded 
wire. Leave 1/4 inch (6.35 mm) of shield exposed to ensure 
proper grounding. The wires do not need to be striped. 
2. Cut brown and green wire pairs on an angle to simplify wiring 
into bottom of connector, as shown in image below. 
3. Slide the brown and green wire pairs, one by one, into the 
bottom of connector according to the table on the right, or 
refer to the T568B label attached to the connector. 
4. As shown in the image below, push the orange and blue wire 
pairs into the top of the connector. 
NOTE: Do not allow twisted pairs to untwist more than 1/2 inch (1.27 cm). 
5. Cut excess wire as shown in “Wires Inserted into Connector” image below. 
6. Complete the connector assembly by pressing two mating parts together using only 
finger force. Ensure mating parts are locked together. 
DM-CONN-20 Field Plug (Quantity 20)  Wires Cut on Angle  Wires Inserted into Connector 
PIN #  COLOR 
1  Orange/White 
2  Orange 
4  Blue 
5  Blue/White 
7 Brown/White 
8  Brown 
3 Green/White 
6  Green 
Further Inquiries 
If you cannot locate specific information or have questions after reviewing this guide, please take 
advantage of Crestron's award winning customer service team by calling Crestron at  
1-888-CRESTRON [1-888-273-7876]. 
You can also log onto the online help section of the Crestron website 
www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will 
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need to establish a user account to fully benefit from all available features. 
Crestron Electronics, Inc.  Data Sheet – DOC. 6767A 
15 Volvo Drive  (2023058)  
Rockleigh, NJ 07647  12.08  
Tel: 888.CRESTRON  Specifications subject to change without notice. 
Fax: 201.767.7576  www.crestron.com 
 

Return and Warranty Policies 
Merchandise Returns / Repair Service 
1. No merchandise may be returned for credit, exchange or service without prior 
authorization from CRESTRON. To obtain warranty service for CRESTRON 
products, contact an authorized CRESTRON dealer. Only authorized CRESTRON 
dealers may contact the factory and request an RMA (Return Merchandise 
Authorization) number. Enclose a note specifying the nature of the problem, name 
and phone number of contact person, RMA number and return address. 
2. Products may be returned for credit, exchange or service with a CRESTRON Return 
Merchandise Authorization (RMA) number. Authorized returns must be shipped 
freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized 
subsidiaries, with RMA number clearly marked on the outside of all cartons. 
Shipments arriving freight collect or without an RMA number shall be subject to 
refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 
15% restocking fee plus shipping costs on any products returned with an RMA. 
3. Return freight charges following repair of items under warranty shall be paid by 
CRESTRON, shipping by standard ground carrier. In the event repairs are found to 
be non-warranty, return freight costs shall be paid by the purchaser. 
CRESTRON Limited Warranty 
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in 
materials and workmanship under normal use for a period of three (3) years from the date of 
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or 
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) 
year; touchscreen display and overlay components are covered for 90 days; batteries and 
incandescent lamps are not covered. 
This warranty extends to products purchased directly from CRESTRON or an authorized 
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of 
the dealer's warranty, if any. 
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in 
any application other than that for which it was intended or if it has been subjected to misuse, 
accidental damage, modification or improper installation procedures. Furthermore, this warrant y 
does not cover any product that has had the serial number altered, defaced or removed. 
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall 
CRESTRON be liable for incidental or consequential damages of any kind (prop erty or econo mic 
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for 
any claim made by a third party or made by the purchaser for a third party. 
CRESTRON shall, at its option, repair or replace any product found defective, without charge for 
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be 
covered only by the unexpired portion of the warranty. 
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed 
or implied, nor authorizes any other party to offer any warranty, including any implied warranties 
of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed 
by law are limited to the terms of this limited warranty. This warranty statement supersedes all 
previous warranties. 
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