Crestron WPR-DS User Manual

Crestron WPR-DS
Docking Station for WPR-48
Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

All brand names, product names, and trademarks are the property of their respective owners.

©2004 Crestron Electronics, Inc.

Crestron WPR-DS Docking Station for WPR-48

Contents

Docking Station for WPR-48: WPR-DS 1

Introduction ...............................................................................................................................1

Functions and Features................................................................................................ 1

Specifications ..............................................................................................................2

Physical Description.................................................................................................... 2

Industry Compliance ...................................................................................................4

Setup .......................................................................................................................................... 4

Power Source...............................................................................................................4

Docking Station to PC Serial Communication............................................................ 5

Problem Solving ........................................................................................................................5

Troubleshooting ..........................................................................................................5

Further Inquiries.......................................................................................................... 6

Future Updates ............................................................................................................6

Return and Warranty Policies....................................................................................................7

Merchandise Returns / Repair Service ........................................................................ 7

CRESTRON Limited Warranty ..................................................................................7

Operations Guide – DOC. 6255A Contents • i

Crestron WPR-DS Docking Station for WPR-48

e W

Docking Station for WPR-48:
WPR-DS

Introduction

Functions and Features

The Crestron® WPR-DS docking station is a companion product for the Crestron
WPR-48 waterproof wireless handheld remote. The WPR-DS is also available in an
international version, the WPRI-DS. All features are identical with the exception of
the supplied power pack (PWI-1210) for the international version. Refer to “Power
Source” on page 4 for more information.

NOTE: For simplicity, information in this guide applies to both the WPR-DS and
the WPRI-DS, except where noted.

The WPR-DS functions primarily as a charging station for the WPR-48’s built-in
lithium-ion battery. Recharge of the WPR-48 battery takes up to 1.5 hours. As long
as the contacts of the WPR-48 and the WPR-DS remain together, the WPR-DS
“trickle charges” the WPR-48 in an attempt to maintain the handheld remote at full
charge for optimum performance. The duration of a “trickle charge” is continuous as
long as the WPR-48 is not fully charged.

The WPR-DS also functions as an interface to a PC via the RS-232 port, for
uploading of new firmware and configuring the WPR-48.

Functional Summary

• Fast charge of lithium-ion battery

• Connects to PC via RS-232

• Enables upload of new firmware and configuring

th

PR-48

Operations Guide – DOC. 6255A Docking Station for WPR-48: WPR-DS • 1

Docking Station for WPR-48 Crestron WPR-DS

Specifications

The following table provides specifications for the WPR-DS.

Specifications for the WPR-DS

SPECIFICATION DETAILS

Power Requirements 0.5A @ 12 VDC external power pack (PW-1205 supplied

Dimensions and weight

Height

Width

Depth

Weight

with WPR-DS)
or

0.5A @ 12 VDC external power pack (PWI-1210 supplied
with WPRI-DS)

1.27 in (3.23 cm)

3.29 in (8.36 cm)

5.08 in (12.90 cm)

8.3 oz (232.4 gm)

Physical Description

The WPR-DS, shown below and on the next page, is constructed of blue high­impact -plastic with labeling on the front and rear surfaces. Three LEDs on the front
panel indicate the unit’s status. The cavity accommodates the WPR-48 wireless
handheld remote. Power and RS-232 communication are connected at the rear of the
unit. Four rubber feet on the base of the WPR-DS provide stability and prevent
slippage while on a flat surface.

CAUTION: Do not place a wet remote or liquids in the docking cavity.

A label in the cavity and a statement on the product label on the bottom of the unit
notify the user not to place metal objects, a wet remote, or liquids in the docking
cavity to prevent damage to the docking station and to the wireless remote.

WPR-DS Docking Station with WPR-48 Docked

2 • Docking Station for WPR-48: WPR-DS Operations Guide – DOC. 6255A

Crestron WPR-DS Docking Station for WPR-48

Physical View

Ports

12 VDC .5A (DC Power Connector) Port

This port supplies power via the PW-1205 (110v USA and Canada) or PWI-1210
(220v International) external power pack supplied with the docking station.

RS-232

This port provides serial interface between the WPR-DS and the PC.

Operations Guide – DOC. 6255A Docking Station for WPR-48: WPR-DS • 3

Docking Station for WPR-48 Crestron WPR-DS

Indicators

(Power)

Illuminates green when 12 VDC power is provided to the WPR-DS via the external
power pack.

CHG (Charge)

Illuminates (red) when a WPR-48 is inserted in the WPR-DS cavity and their
contacts meet. The LED remains ON while the rechargeable battery is charging.

Recharge of the WPR-48 battery takes up to 1.5 hours. As long as the contacts of the
WPR-48 and the WPR-DS remain together, the WPR-DS “trickle charges” the
WPR-48 in an attempt to maintain the handheld remote at full charge for optimum
performance. The duration of a “trickle charge” is continuous as long as the WPR-48
is not fully charged.

RDY (Ready)

Illuminates (red) when the WPR-48 in the charging cavity is fully charged.

Industry Compliance

Setup

As of the date of manufacture, this unit has been tested and found to comply with
specifications for CE marking and standards per EMC and Radiocommunications
Compliance Labelling (N11785)

NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that
may cause undesired operation.

Power Source

CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to
do so could cause equipment damage or void the Crestron warranty.

The DC power socket connector on the rear of the unit is used to supply power via
the PW-1205 (110V USA and Canada) or PWI-1210 (230V International) external
power pack supplied with the docking station.

4 • Docking Station for WPR-48: WPR-DS Operations Guide – DOC. 6255A

Crestron WPR-DS Docking Station for WPR-48

Power Pack Specifications

CRESTRON POWER

INPUT SPECS OUTPUT SPECS

PACK

PW-1205 120 VAC, 60 Hz 12 VDC, 0.5 A

PWI-1210 230 VAC, 50 Hz, 110 ma 12 VDC, 1.0 A, 12 VA

Power Pack Polarity

Docking Station to PC Serial Communication

Use an RS-232 cable (RJ-11 – DB-9, such as the Crestron STCP-502 (not supplied)
to connect the WPR-DS to the serial port of the PC. This connection can also be
made with a modular RJ-11 cable and a DB9F to RJ-11 adapter. (Refer to the
following illustration.)

STCP-502 PINOUT

Pin 1

CONNECTOR,

6 PIN, RJ-11

(TAB FACING

AWAY)

RJ-11

PINS

1
2

3
4
5
6

SIGNAL

CTS

G
Rx
Tx

RTS

DB9

PINS

7
5
3
2
8

n/c

1

6

2

7

3

8

4

9

5

CONNECTOR,

DB9, FEMALE

(REAR VIEW)

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.

WPR-DS Troubleshooting

TROUBLE POSSIBLE

CAUSE(S)

Green power LED
(Swirl Logo) does not
illuminate.

Power pack not

Power LED
illuminates, but battery
does not charge.

Operations Guide – DOC. 6255A Docking Station for WPR-48: WPR-DS • 5

WPR-DS is not
receiving power.

functioning

Incorrect power
pack being
used.

CORRECTIVE ACTION

Confirm that power pack is
plugged into outlet, and connector
is plugged into the WPR-DS
power input port.

Verify output (12 VDC minimum).
Replace power pack if necessary.

Verify that the power pack is
correct - PW-1205 (120 VAC) or
PWI-1210 (230 VAC).

Docking Station for WPR-48 Crestron WPR-DS

Further Inquiries

If, after reviewing this Operations Guide, you cannot locate specific information or
have questions, please take advantage of Crestron's award winning customer service
team in your area. Dial one of the following numbers.

• In the US and Canada, call Crestron's corporate headquarters at
1-888-CRESTRON [1-888-273-7876].

• In Europe, call Crestron International at [phone].

• In Asia, call Crestron Asia at [phone].

• In Latin America, call Crestron Latin America at [phone].

• In Australia and New Zealand, call Crestron Control Solutions at

[phone].

You can also log onto the online help section of the Crestron website
(www.crestron.com) to ask questions about Crestron products. First-time users will
need to establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of
the WPR-DS, additional information and programming examples may be made
available as manual updates. These updates are solely electronic and serve as
intermediary supplements prior to the release of a complete technical documentation
revision.

Check the Crestron website (www.crestron.com
availability and its relevance. Updates are available from the Downloads | Product
Manuals section and are identified as an “Addendum” in the Download column.

) periodically for manual update

6 • Docking Station for WPR-48: WPR-DS Operations Guide – DOC. 6255A

Crestron WPR-DS Docking Station for WPR-48

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior
authorization from CRESTRON. To obtain warranty service for CRESTRON products,
contact the factory and request an RMA (Return Merchandise Authorization) number.
Enclose a note specifying the nature of the problem, name and phone number of contact
person, RMA number, and return address.

2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized subsidiaries,
with RMA number clearly marked on the outside of all cartons. Shipments arriving
freight collect or without an RMA number shall be subject to refusal. CRESTRON
reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus
shipping costs, on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by
CRESTRON, shipping by standard ground carrier. In the event repairs are found to be
non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1)
year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in
any application other than that for which it was intended, or if it has been subjected to misuse,
accidental damage, modification, or improper installation procedures. Furthermore, this warranty
does not cover any product that has had the serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any
claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be
covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed
or implied, nor authorizes any other party to offer any warranty, including any implied warranties
of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed
by law are limited to the terms of this limited warranty. This warranty statement supercedes all
previous warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered
trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft
Corporation.

Operations Guide – DOC. 6255A Docking Station for WPR-48: WPR-DS • 7

Crestron Electronics, Inc. Operations Guide – DOC. 6255A

15 Volvo Drive Rockleigh, NJ 07647 10.04
Tel: 888.CRESTRON
Fax: [phone] Specifications subject to
www.crestron.com change without notice.