Crestron WMK-3200, WMK-3500 User Manual

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

Crestron WMK-3200 & WMK-3500 Wall Mount Kit

Wall Mount Kit: WMK-3200 &
WMK-3500

Description

This Installation Guide provides information regarding the complete wall mount kit
that has been developed for the Crestron CT-3200L (known as the WMK-3200) and
the CT-3500L or VT-3500L (known as the WMK-3500). Use the supplied hardware
to assemble the wall mount kit.

Supplied Hardware

Except for the overlay, the supplied hardware for the WMK-3200 and WMK-3500 is
identical. Use the items listed in the table below in conjunction with the touchpanel
to assemble a wall-mounted touchpanel.

Supplied Hardware

Screw, #6-32 x 3/16" Pan Phillips SR06-32-0R1875-2 6

Screw, #6-32 x 1 1/4" Flat Phillips SR06-32-1R2500-1 6

* This overlay is used only on the WMK-3200.
** This overlay is used only on the WMK-3500.

ITEM PART NUMBER QUANTITY

Overlay Engraving Assembly* AY17507-1 1

Overlay Assembly** AY10339-1 1

Template OV17316-1 1

Bezel BE27902-1 1

Wall Mounting Metal Plate MTPL02278-1 2

Top & Bottom Metal Bracket MTBK02278-1 2

Nut, #8-32 NT08-32-1 4

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Wall Mount Kit Crestron WMK-3200 & WMK-3500

OVERLAY

Installation

Complete the following steps in the order provided for proper installation. The only
tools required are a gypsum board saw, a drill with adjustable torque, a #2 Phillips
tip bit, and a 3/16" bit. Refer to the installation diagram for a visual guide.

Installation Diagram

SCREW, #6-32 x 1 1/4" FLAT PHIL
(6 PLACES)

TOP BRACKET

SCREW, #6-32 x 3/16" PAN PHIL
(6 PLACES)

1/2" OR 5/8" SHEETROCK

WALL MOUNTING PLATE

(2 PLACES)

NUT, #8-32 HEX
(4 PLACES)

VT-3500L,
CT-3500L, OR

MAGNETIC TAPE
(2 PLACES)

CT-3200L
BOTTOM BRACKET

BEZEL

STUD, #8-32 x 1 1/4"

(4 PLACES)

1. Locate an area on the wall that is clear of studs, wires, and other

obstructions.

2. Make a small hole near the middle of the designated site; verify

location is suitable.

3. Fasten the supplied template to the wall; verify that the template is

level.

4. Use a 3/16" bit to drill eight holes as indicated on the template.

5. Use a gypsum board saw and cut out and remove the rectangular area

illustrated on the template.

6. Position the bezel over the opening.

7. From inside the wall, slide mounting plates over threaded studs and

secure with nuts.

8. Use a #2 Phillips tip to attach top and bottom brackets to the touchpanel

with six pan head screws. Use 11 in-lbs (1.243 N*m) of torque on the
screws.

9. Make all necessary connections to the back of the touchpanel.

10. Position the touchpanel with the attached brackets into the bezel.

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Crestron WMK-3200 & WMK-3500 Wall Mount Kit

11. Use a #2 Phillips tip to secure touchpanel to bezel with six flat head

screws. Use 11 in-lbs (1.243 N*m) of torque on the screws.

12. Position and attach overlay into place to cover the touchpanel.

Further Inquiries

If after reviewing this Installation Guide, you cannot locate specific information or
have questions, please take advantage of Crestron's award winning customer service
team by calling:

• In the US and Canada, call Crestron’s corporate headquarters at

1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.

• In Europe, call Crestron International at [phone].

• In Asia, call Crestron Asia at [phone].

• In Latin America, call Crestron Latin America at [phone].

For local support from exclusive Crestron factory-trained personnel call:

• In Australia, call Soundcorp at [phone].

• In New Zealand, call Amber Technologies at [phone].

Future Updates

As Crestron adds improvements to the WMK-3200 or WMK-3500, additional
information may be made available as manual updates. These updates are solely
electronic and serve as intermediary supplements prior to the release of a complete
technical documentation revision.

The Downloads page of the Crestron website (www.crestron.com) directs the reader
to the location and description of each update. Check the site periodically for update
availability and its subjective value.

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Wall Mount Kit Crestron WMK-3200 & WMK-3500

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service

without prior authorization from CRESTRON. To obtain warranty
service for CRESTRON products, contact the factory and request an
RMA (Return Merchandise Authorization) number. Enclose a note
specifying the nature of the problem, name and phone number of
contact person, RMA number, and return address.

2. Products may be returned for credit, exchange, or service with a

CRESTRON Return Merchandise Authorization (RMA) number.
Authorized returns must be shipped freight prepaid to CRESTRON,
Cresskill, N.J., or its authorized subsidiaries, with RMA number clearly
marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON
reserves the right in its sole and absolute discretion to charge a 15%
restocking fee, plus shipping costs, on any products returned with an
RMA.

3. Return freight charges following repair of items under warranty shall

be paid by CRESTRON, shipping by standard ground carrier. In the
event repairs are found to be non-warranty, return freight costs shall be
paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its Cresnet products, denoted by a
"CN" prefix model number, to be free from manufacturing defects in materials and
workmanship for a period of three (3) years from the date of shipment to purchaser.
Disk drives and any other moving or rotating mechanical parts are covered for a
period of one (1) year. CRESTRON warrants all its other products for a period of
one year from the defects mentioned above, excluding touchscreen display
components which are covered for 90 days. Incandescent lamps are completely
excluded from Crestron's Limited Warranty. CRESTRON shall, at its option, repair
or replace any product found defective without charge for parts or labor. Repaired or
replaced equipment and parts supplied under this warranty shall be covered only by
the unexpired portion of the warranty.

CRESTRON shall not be liable to honor warranty terms if the product has been used
in any application other than that for which it was intended, or if it has been
subjected to misuse, accidental damage, modification, or improper installation
procedures. Furthermore, this warranty does not cover any product that has had the
serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the purchaser. In no event
shall CRESTRON be liable for incidental or consequential damages of any kind
(property or economic damages inclusive) arising from the sale or use of this
equipment. CRESTRON makes no other warranties nor authorizes any other party to
offer any warranty, expressed or implied, including warranties of merchantability for
this product. This warranty statement supersedes all previous warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners.
Windows is a registered trademark of Microsoft Corporation. Windows95, Windows98 and WindowsNT
are trademarks of Microsoft Corporation.

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Crestron Electronics, Inc. Operations Guide – DOC. 5667A

15 Volvo Drive Rockleigh, NJ 07647 10.00
Tel: 888.CRESTRON
Fax: [phone] Specifications subject to
www.crestron.com change without notice.