Crestron V12 & V15
V-Panel™
12” & 15” HD Touch Screen Displays
Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Regulatory Compliance
As of the date of manufacture, the V12 and V15 have been tested and found to comply with specifications for CE
marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Crestron, the Crestron logo, Cresnet, Crestron Home, DigitalMedia, DM, DMNet, Intermedia Delivery System, TouchPoint and V-Panel are trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and other countries. Adobe and Flash are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries. Blu-ray Disc is a trademark of the Blu-ray Disc Association. HDMI, the HDMI logo and High Definition
Multimedia Interface are registered trademarks or trademarks of HDMI Licensing LLC in the United States and/or other countries. Microsoft, Excel, PowerPoint,
Windows, Windows Media Player and Word are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other
trademarks, registered trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Crestron disclaims any proprietary interest in the marks and names of others.
©2011 Crestron Electronics, Inc.
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
Contents
V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Applications.................................................................................................................6
Specifications ..............................................................................................................7
Physical Description.................................................................................................. 12
Setup ........................................................................................................................................ 26
Configuring the V-Panel............................................................................................26
Hardware Hookup .....................................................................................................26
Tilt Tension Adjustment............................................................................................ 26
Recommended Cleaning............................................................................................ 27
Resources................................................................................................................................. 28
Reference Documents................................................................................................28
Further Inquiries........................................................................................................28
Future Updates ..........................................................................................................28
Return and Warranty Policies.................................................................................................. 29
Merchandise Returns / Repair Service ......................................................................29
CRESTRON Limited Warranty.................................................................................29
Operations Guide – DOC. 6806D Contents • i
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
V-Panel™ 12” and 15”
HD Touch Screen Displays:
V12 & V15
Introduction
Crestron® V-Panels™ deliver a whole new level of style and function in a fresh new
design offering exceptional versatility and the latest Crestron high definition
touchpanel technology. Sleek and beautiful, our V-Panel displays are perfectly at
home sitting on a contemporary table or desktop but are equally suited for all kinds
of custom installations, thanks to integral VESA mount compatibility. Complete
connectivity is provided through a single cable connection that allows for long wire
runs while affording an extremely clean appearance. V-Panel is also the world’s only
touchpanel control solution to support HDCP for complete compatibility with
today’s digital sources.
The V-Panels feature brilliant 12” SVGA (V12) or 15” WXGA (V15) displays
capable of producing stunning 24-bit color graphics and video. Together with a DGE
Digital Graphics Engine (sold separately), the V12 and V15 deliver elegant and
powerful touchpanel control solutions featuring blazingly fast performance with dual
window HD video*, streaming multimedia, embedded PC applications and Web
browsing, IP intercom and annotation, all cohesively merged into one seamless user
interface through Crestron Core 3.*
For simplicity within this guide, the term “V12/15” is used except where noted.
Features and Functions
• Sleek, beautiful, versatile
• 12” (V12) and 15” widescreen (V15) touch screen display
• 800 x 600 SVGA (V12) and 1280 x 768 WXGA (V15) resolution
• High performance graphics and video (V12)
• High definition graphics and video* (V15)
(Continued on following page)
* Support for multiple video windows, high definition video, RGB/VGA, HDMI, HDCP presentation
output and DigitalMedia™ system integration requires a DGE-2 Digital Graphics Engine or DVPHD
(both sold separately). Additional equipment may be required. The DGE-1 (sold separately) supports
only standard definition analog video displayed in a single window and does not currently support
Core 3 graphics or integration with a DigitalMedia system.
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 1
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
Features and Functions
(Continued)
• Industry’s only HDCP-ready touchpanel controller
• VESA compatible mounting affords endless install options
• Tabletop tilt model features clean, modern design
• Wall mount model installs flush in shallow spaces
• Contemporary appearance blends in anywhere
• Significantly reduced wiring via DigitalMedia™ technology
• Digital Graphics Engine (DGE) (sold separately) installs up to 450 feet
Sleek, Versatile Design
Our V-Panels have been designed with appearance and versatility in mind. By
separating the graphics engine hardware from the display, V-Panel allows the visible
touch screen element to be built smaller, lighter, cooler and quieter. In fact, the
V12/15 display is less than 2 inches (51 millimeters) deep and contains no cooling
fans, so it is compact and silent. It can be mounted virtually anywhere using a thirdparty VESA 75 compliant mounting bracket or stand. Pre-configured tabletop tilt
models (V12-TILT and V15-TILT) are offered, each supplied with its own ultra
stylish, smooth tilt base to deliver a sleek looking, low profile control solution for
desktops, counters and other level surfaces. Wall mount models (V12-WALL and
V15-WALL) are also offered, affording the same V-Panel style and function in a
thoroughly modern, yet unimposing, flush mount design.
(137 meters) away*
• Also works with the DVPHD Digital Video Processor (sold separately)
• Built-in microphone and speakers
• USB keyboard/mouse port
• Cool, quiet fanless design
• Available in white or black
Digital Graphics Engine
For every V-Panel application, a DGE Digital Graphics Engine (sold separately) is
required. The DGE gets installed away from the touch screen, typically at the central
equipment location, dramatically simplifying its connection to the head end AV
sources, switchers and control network. A choice of DGEs is offered, allowing
V-Panel to fit a range of applications and budgets. A single DigitalMedia™ cable
connects the V12/15 to the DGE over a wiring distance of up to 450 feet (137
meters), affording great installation flexibility while minimizing cost and
complexity.*
* The V12/15 features a DM CAT input. For direct connection to a DGE-1, use DM-CBL DigitalMedia
cable up to 200 feet (61 meters) in length. For connection to a DGE-2, direct or via a DigitalMedia
switcher, use DM-CBL DigitalMedia cable up to 450 feet (137 meters) in length. For connection to a
DVPHD, via a DigitalMedia transmitter or switcher, use DM-CBL DigitalMedia cable up to 450 feet
(137 meters) in length. Up to two DM Repeaters (model DM-DR, sold separately) are required for
cable lengths beyond 200 feet (61 meters). Refer to the latest version of the Crestron DigitalMedia
Design Guide (Doc. 4789) for complete wiring guidelines. It is available from the Crestron Web site
(www.crestron.com/dmresources
V-Cable and V-IMCW wall mount interface module and the V12-TILT and V15-TILT models
include (1) V-CBL-T6 6 foot (~1.8 meter) V-Cable and V-IMCW wall mount interface module. The
V12-WALL and V15-WALL models include no cable or interface module.
). The V12 and V15 include (1) V-CBL-T3 three foot (~0.9 meter)
2 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
Advanced Touchpanel Control
Crestron touchpanels like the V12/15 offer an ideal user interface for multimedia
presentation, home automation, command centers and much more, providing a wide
open canvas for the creation of custom control screens tailored to the needs of the
end user. Touchpanels do away with piles of remote controls, cryptic control panels
and cluttered wall switches, simultaneously expanding and simplifying control over a
broad range of complex devices and systems.
Powered by Core 3
The Crestron Core 3 UI framework enables the generation of dynamically rich user
interfaces with greater power and ease than ever. Core 3 lets touchpanel designers
merge multiple objects and apps on screen, leveraging the power of Adobe® Flash®,
multi-format video, Web browsing, IP intercom and other technologies to deliver an
engaging and ultra-intuitive touchpanel experience. Use gestures navigation to
effortlessly browse through music and movie libraries, scroll through TV channels
and radio stations and select any desired control app from an intuitive menu of
colorful 3D icons. Personalize the touchpanel desktop with animated clocks,
calendars, weather widgets, news feeds and other informative objects. Even apply
themes and backgrounds that change on the fly with each user, event or season.
The power of Core 3 extends beyond impressive graphics and animated objects,
unleashing tremendous new capabilities for controlling devices and managing a
complete integrated system. Using the Core 3 SDK, programmers can develop fully
functioning “device apps” that can be dropped into each touchpanel project without
additional programming or resizing. Choose from an expanding library of fully
developed device apps to instantly add controls for security systems and HVAC,
provide sophisticated navigation for media servers and tuners and enable
user-friendly editing of lighting scenes and channel presets. With Core 3, the
possibilities are virtually limitless.
Embedded PC
In combination with a DGE graphics engine, the V12/15 delivers embedded PC
functionality with built-in Windows Media
Acrobat® Reader and Microsoft® Word, Excel® and PowerPoint® document viewers.
While simultaneously controlling the home, boardroom or lecture hall, the V12/15
and DGE provide everything needed for enjoying online music and movies, viewing
Web pages and accessing most types of digital media without necessitating a
separate computer. In addition, VNC Viewer support delivers enhanced cross
platform interaction with computers over the network or Internet, allowing remote
access and control of desktop applications to unleash all kinds of new presentation
and system integration possibilities.
®
Player, Internet Explorer, Adobe®
HD Video and RGB Display
The V12/15 can simultaneously display up to two fully scalable, full motion video
windows, each supporting standard video, HDTV, and high resolution RGB signals
from external AV and computer sources. All connections are made at the DGE (sold
separately) using conventional BNC, HDMI
* Support for multiple video windows, high definition video, RGB/VGA, HDMI, HDCP presentation
output and DigitalMedia system integration requires a DGE-2 Digital Graphics Engine or DVPHD
(both sold separately). Additional equipment may be required. The DGE-1 (sold separately) supports
only standard definition analog video displayed in a single window and does not currently support
Core 3 graphics or integration with a DigitalMedia system.
®
and VGA type cables*.
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 3
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
HDCP Support
Industry leading support for HDCP (High-bandwidth Digital Content Protection)
ensures seamless compatibility with content protected DVD, Blu-ray Disc™, digital
HDTV and multimedia computer sources.*
Streaming Video
Through the DGE’s embedded Web browser and media player, the V12/15 supports
streaming and downloadable video in a variety of formats, enabling access to all
kinds of media from online sources and network servers. Additional support for the
motion JPEG streaming format allows the display of live video from a Web camera
or network video streamer (Crestron CEN-NVS100, CEN-NVS200, both sold
separately, or equivalent).
Speakers and Microphone
Built-in front firing speakers provide clear audio for external AV sources, streaming
media and internal PC applications and enable 2-way intercom and VoIP
communications in combination with the integrated microphone. Customized WAV
files can be used to add dimension to the touchscreen graphics with personalized
sounds, button feedback and voice prompts.
IP Intercom
V-Panels support 2-way voice communication via a choice of IP or Crestron Home®
CAT5 wired intercom. Crestron IP intercom eliminates the need for dedicated audio
wiring, enabling 2-way speech and room monitoring over Ethernet with other
compatible Crestron touchpanels. Wired intercom is also supported through a
dedicated CAT5 audio connection between the DGE and a C2N-IADS30X24 (sold
separately) or other Crestron Home CAT5 switcher or processor.
Keyboard/Mouse Options
On-screen keyboard and mouse capabilities enable complete control of the
embedded Web browser and other applications and can also be used to control
external network devices like the Crestron ADMS Intermedia Delivery System™
(sold separately) as well as computers running Touchpoint™ Virtual Mouse &
Keyboard Software (VMK-WIN). A USB port is also provided on the V12/15,
allowing for the connection of a physical keyboard and mouse.
Real Time Annotation
Whether conducting a high level boardroom meeting, training seminar or watching
sports in your home theater, annotation helps put the fine point on any presentation.
Built-in annotation provides the ability to illustrate your thoughts on the fly, letting
you draw and write over high definition video and computer images and sketch out
ideas on a whiteboard screen, without leaving the podium or your favorite chair
while other viewers watch on the big screen.
* Support for multiple video windows, high definition video, RGB/VGA, HDMI, HDCP presentation
output and DigitalMedia system integration requires a DGE-2 Digital Graphics Engine or DVPHD
(both sold separately). Additional equipment may be required. The DGE-1 (sold separately) supports
only standard definition analog video displayed in a single window and does not currently support
Core 3 graphics or integration with a DigitalMedia system.
4 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
Remote Annotation
Remote annotation capability allows multiple touchpanel users to draw with their
fingertips over the same video image or whiteboard screen, enabling enhanced
interaction between several participants in a courtroom, classroom or council
chamber.
Presentation Output
Through an HDMI or DM CAT connection at the DGE, the V12/15 screen image
can be sent to additional displays, allowing videos, PowerPoint presentations,
annotation and other on-screen media to be shared with a live audience.1
DVPHD Integration
In addition to the DGE-1 and DGE-2, V-Panel is also compatible with the award
winning DVPHD High Definition Digital Video Processor (sold separately),
enabling the display of up to eight simultaneous video windows along with HD
touchpanel graphics and annotation. The DVPHD supports high definition video and
computer signals from a wide variety of digital and analog sources. Its DVI output
connects to the V12/V15 via a DM CAT transmitter or DM® switcher.
DigitalMedia
2, 3
DigitalMedia connectivity opens up new ways to configure a touchpanel control
system. For instance, using a DM switcher such as the DM-MD8X8 (sold
separately), multiple V12/15 touch screens can be connected to a single DGE-2 or
DVPHD, providing a simple, cost effective way for multiple participants to view and
control the same graphical interface. DigitalMedia also provides a versatile means
for distributing touch screen content to additional display devices and sound systems
to serve a larger audience.1
The V12/15 features a DM CAT type input, supporting the direct connection to
Digtal Graphics Engine models DGE-1 and DGE-2, as well as to DM switchers and
transmitters equipped with a DM CAT output.
2
1. Support for multiple video windows, high definition video, RGB/VGA, HDMI, HDCP presentation
output and DigitalMedia system integration requires a DGE-2 Digital Graphics Engine or DVPHD
(both sold separately). Additional equipment may be required. The DGE-1 (sold separately) supports
only standard definition analog video displayed in a single window and does not currently support
Core 3 graphics or integration with a DigitalMedia system.
2. The V12/15 features a DM CAT input. For direct connection to a DGE-1, use DM-CBL DigitalMedia
cable up to 200 feet (61 meters) in length. For connection to a DGE-2, direct or via a DigitalMedia
switcher, use DM-CBL DigitalMedia cable up to 450 feet (137 meters) in length. For connection to a
DVPHD, via a DigitalMedia transmitter or switcher, use DM-CBL DigitalMedia cable up to 450 feet
(137 meters) in length. Up to two DM Repeaters (model DM-DR, sold separately) are required for
cable lengths beyond 200 feet (61 meters). Refer to the latest version of the Crestron DigitalMedia
Design Guide (Doc. 4789) for complete wiring guidelines. The V12 and V15 include (1) V-CBL-T3
three foot (~0.9 meter) V-Cable and V-IMCW wall mount interface module and the V12-TILT and
V15-TILT models include (1) V-CBL-T6 6 foot (~1.8 meter) V-Cable and V-IMCW wall mount
interface module. The V12-WALL and V15-WALL models include no cable or interface module.
3. An Ethernet enabled control system is required for use with a DVPHD. Be advised, the DVPHD does
not support audio, intercom, streaming media, Web browsing or other embedded PC functionality.
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 5
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
Applications
The following diagram shows a V12/15 in a typical application.
V12/15 in a Typical Application
6 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
Specifications
Specifications for the V12/15 are listed in the following table.
V12/15 Specifications
SPECIFICATION DETAILS
Touchscreen Display
Display Type TFT Active Matrix Color Display
Size
V12 12 inch (305 mm) diagonal
V15 15 inch (381 mm) diagonal
Aspect Ratio
V12 4:3 SVGA
V15 15:9 WXGA
Resolution
V12 800 x 600 pixels
V15 1280 x 768 pixels
Brightness
V12 450 nits
V15 470 nits
Contrast
V12 1000:1
V15 700:1
Color Depth 24-bit, 16.7 million colors
Illumination Backlit fluorescent
Viewing Angle
V12 ±89º horizontal, ±89º vertical
V15 ±85º horizontal, ±85º vertical
Touchscreen Resistive membrane
Video
Input Signal Type
Input Resolution
V12 800 x 600 @ 60 Hz
V15 1280 x 768 @ 60 Hz
Audio
Input Signal Type DM CAT
Hardware Features Built-in microphone and amplified speakers
Amplification 3 Watts x two channels
USB
Protocols
Refer to DGE-1, DGE-2 or DVPHD
specifications for additional information
DM CAT (DigitalMedia over dual shielded
twisted pair copper wire)
Refer to DGE-1 or DGE-2 specifications for
additional information
Supports USB HID (Human Interface Device)
class devices
(Continued on following page)
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 7
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
V12/15 Specifications (Continued)
SPECIFICATION DETAILS
Power Requirements
DMNet® Power Usage
V12
V15
Environmental
Temperature 41º to 113º F (5º to 45º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation
V12 103 BTU/Hr
V15 144 BTU/Hr
Enclosure
V12
V15
Dimensions
V12
Height 10.22 in (260 mm)
Width 11.72 in (298 mm)
Depth 1.66 in (42 mm)
V12-TILT
Height 10.81 in (275 mm) max at 0º tilt
Width 11.72 in (298 mm)
Depth 8.11 in (206 mm) max at 35º tilt
V12-WALL
Height 11.54 in (293 mm)
Width 13.04 in (332 mm)
Depth 2.01 in (52 mm)
30 Watts (1.25 Amps @ 24 Volts DC), normally
powered from DGE (sold separately) via
DMNet connection
42 Watts (1.75 Amps @ 24 Volts DC), normally
powered from DGE (sold separately) via
DMNet connection
Plastic case, VESA 75 x 75 mm mountable;
V12-TILT model includes tabletop tilt stand
with 0º to 35º adjustable screen tilt, optional
swivel mount sold separately;
V12-WALL model includes WMKC-V12 wall
mount conversion kit with plastic front bezel,
additional mounting accessories sold
separately
Plastic case, VESA 75 x 75 mm mountable;
V15-TILT model includes tabletop tilt stand
with 0º to 35º adjustable screen tilt, optional
swivel mount sold separately;
V15-WALL model includes WMKC-V15 wall
mount conversion kit with plastic front bezel,
additional mounting accessories sold
separately
(Continued on following page)
8 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
V12/15 Specifications (Continued)
SPECIFICATION DETAILS
Dimensions (Continued)
V15
Height 11.10 in (282 mm)
Width 15.33 in (390 mm)
Depth 1.85 in (47 mm)
V15-TILT
Height 11.69 in (297 mm) max at 0º tilt
Width 15.33 in (390 mm)
Depth 8.35 in (212 mm) max at 35º tilt
V15-WALL
Height 12.44 in (316 mm)
Width 16.67 in (424 mm)
Depth 2.20 in (56 mm)
Weight
V12 5.0 lbs (2.3 kg)
V12-TILT 9.0 lbs (4.1 kg)
V12-WALL 8.3 lbs (3.8 kg)
V15 7.5 lbs (3.4 kg)
V15-TILT 11.5 lbs (5.2 kg)
V15-WALL 11.8 lbs (5.4 kg)
Available Models
V12-B
V12-W
V12-TILT-B
V12-TILT-W
V12-WALL-B
V12-WALL-W
V15-B
V15-W
V15-TILT-B
V15-TILT-W
V15-WALL-B
V15-WALL-W
V-Panel 12” VESA Mount HD Touch Screen
Display, Black
V-Panel 12” VESA Mount HD Touch Screen
Display, White
V-Panel 12” Tilt HD Touch Screen Display,
Black
V-Panel 12” Tilt HD Touch Screen Display,
White
V-Panel 12” Wall Mount HD Touch Screen
Display, Black
V-Panel 12” Wall Mount HD Touch Screen
Display, White
V-Panel 15” VESA Mount HD Touch Screen
Display, Black
V-Panel 15” VESA Mount HD Touch Screen
Display, White
V-Panel 15” Tilt HD Touch Screen Display,
Black
V-Panel 15” Tilt HD Touch Screen Display,
White
V-Panel 15” Wall Mount HD Touch Screen
Display, Black
V-Panel 15” Wall Mount HD Touch Screen
Display, White
(Continued on following page)
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 9
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
V12/15 Specifications (Continued)
SPECIFICATION DETAILS
Included Accessories
V12
V-CBL-T-3
V-CBL-T-6
V-IMCW
WMKC-V12
V15
V-CBL-T-3
V-CBL-T-6
V-IMCW
WMKC-V15
Available Accessories
BB-V12
BB-V15
DGE-1 Digital Graphics Engine
DGE-2 Digital Graphics Engine
DM-CBL DigitalMedia Cable
DM-CONN DigitalMedia Cable Connector
DM-DR DigitalMedia Repeater
MMK-V12 Mud Ring for BB-V12 or PMK-V12
MMK-V15 Mud Ring for BB-V15 or PMK-V15
PMK-V12
PMK-V15
SMK-V15
V-CBL-T V-Cable Triamese Cables
V-IMCW V-Panel Interface Module
WMKC-V12 Wall Mount Conversion Kit for V12
WMKC-V15 Wall Mount Conversion Kit for V15
V-Cable Triamese Cable, 3 feet
(~0.9 meters)
(Included with V12 models only)
V-Cable Triamese Cable, 6 feet
(~1.8 meters)
(Included with V12-TILT models only)
V-Panel Interface Module
(Included with V12 and V12-TILT models
only)
Wall Mount Conversion Kit for V12
(Included with V12-WALL models only)
V-Cable Triamese Cable, 3 feet
(~0.9 meters)
(Included with V15 models only)
V-Cable Triamese Cable, 6 feet
(~1.8 meters)
(Included with V15-TILT models only)
V-Panel Interface Module
(Included with V15 and V15-TILT models
only)
Wall Mount Conversion Kit for V12
(Included with V15-WALL models only)
Pre-Construction Wall Mount Back Box for
V12-WALL
Pre-Construction Wall Mount Back Box for
V15-WALL
Pre-Construction Wall Mounting Kit for
V12-WALL
Pre-Construction Wall Mounting Kit for
V15-WALL
Swivel Mount Kit for V12-TILT and
V15-TILT
(Continued on following page)
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Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
V12/15 Specifications (Continued)
SPECIFICATION DETAILS
Available Accessories
(Continued)
WMKM-V12
WMKM-V15
WMKT-V12
WMKT-V15
Post-Construction Wall Mounting Kit with
Mud Ring for V12-WALL
Post-Construction Wall Mounting Kit with
Mud Ring for V15-WALL
Post-Construction Wall Mounting Kit with
Trim Ring for V12-WALL
Post-Construction Wall Mounting Kit with
Trim Ring for V15-WALL
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 11
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
Physical Description
This section provides information on the connections, controls and indicators
available on your V12/15.
V12-TILT Physical View (Shown in Black)
12 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
V12-WALL Physical View (Shown in White)
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 13
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
V15-TILT Physical View (Shown in Black)
14 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
V15-WALL Physical View (Shown in White)
V-Panel Physical View (Rear Showing Connector Ports)
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 15
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
V12 Overall Dimensions (Front and Side Views)
11.72 in
(298 mm)
10.22 in
(260 mm)
1 2
1.66 in
(42 mm)
16 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
V12 Overall Dimensions (Rear View)
2.96 in
(75 mm)
4.14 in
(105 mm)
4.39 in
(112 mm)
2.96 in
(75 mm)
NOTE: In the illustration above, the V12 is shown with the rear cover removed.
When making cable connections to the V12, it will be necessary to remove the cover
by first removing the four screws holding it in place. Replace the cover when
connections have been made.
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 17
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
V12-TILT Overall Dimensions (Front View)
11.72 in
(298 mm)
10.22 in
(260 mm)
10.81 in
(275 mm)
1 2
18 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
V12-TILT Overall Dimensions (Side View)
35º
Max Tilt
Angle
1.66 in
(42 mm)
8.11 in
(206 mm)
64.00 in ±1.00
(~1.63 m)
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 19
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
V15 Overall Dimensions (Front and Side Views)
15.33 in
(390 mm)
11.10 in
(282 mm)
1 2
1.85 in
(47 mm)
20 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
V15 Overall Dimensions (Rear View)
2.96 in
(75 mm)
4.14 in
(105 mm)
6.19 in
(158 mm)
2.96 in
(75 mm)
NOTE: In the illustration above, the V15 is shown with the rear cover removed.
When making cable connections to the V15, it will be necessary to remove the cover
by first removing the four screws holding it in place. Replace the cover when
connections have been made.
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 21
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
V15-TILT Overall Dimensions (Front View)
15.33 in
(390 mm)
11.10 in
(282 mm)
11.69 in
(297 mm)
1 2
22 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
V15-TILT Overall Dimensions (Side View)
35º
Max Tilt
Angle
V12/15 Overall Dimensions (Rear View – V15 Shown)
3
1.85 in
(47 mm)
8.11 in
(206 mm)
64.00 in ±1.00
(~1.63 m)
4
5
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 23
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
Connectors, Controls & Indicators
#
CONNECTORS
CONTROLS &
INDICATORS
1
,
DESCRIPTION
1 Hard Key
(1) Programmable push button, also reboots
DGE if held for five seconds
2 DM Link LED
(1) Green LED, indicates power and
connection to DGE or other DM device
3
24 A B G
24
2, 3
GAB
(1) 4-pin 3.5 mm detachable terminal block,
DMNet port;
Connects to DMNet port of a DGE, DGE-2,
4
DM INPUT
6, 7
D & M
M
D
DM transmitter or DM switcher (all sold
separately) via DB-CBL cable
(1) DM CAT input comprised of (2) 8-pin
RJ-45 female, shielded;
Connects to DM CAT output of a DGE-1,
4, 5
DGE-2, DM transmitter or DM switcher (all
sold separately) via DB-CBL cable
5
USB
(1) USB Type A female;
USB 1.1 host port for connection of a
mouse/keyboard or other HID (Human
Interface Device) compliant device
1. Interface connectors for 24 A B G and DM INPUT ports are provided with the unit.
2. Refer to the following table for the 24 A B G connector pinouts.
24 A B G Port
24
GAB
4, 5
PIN # SIGNAL DESCRIPTION WIRE COLOR
24 24V DC DC Power Red
A DMNet+ DMNet White
B DMNet- DMNet Blue
G Ground DC Ground Black
3. DMNet wiring is not compatible with Cresnet
4. The V12/15 features a DM CAT input. For direct connection to a DGE-1, use DM-CBL DigitalMedia
cable up to 200 feet (61 meters) in length. For connection to a DGE-2, direct or via a DigitalMedia
switcher, use DM-CBL DigitalMedia cable up to 450 feet (137 meters) in length. For connection to a
DVPHD, via a DigitalMedia transmitter or switcher, use DM-CBL DigitalMedia cable up to 450 feet
(137 meters) in length. Up to two DM Repeaters (model DM-DR, sold separately) are required for
cable lengths beyond 200 feet (61 meters). Refer to the latest version of the Crestron DigitalMedia
Design Guide (Doc. 4789) for complete wiring guidelines. The V12 and V15 include (1) V-CBL-T3
three foot (~0.9 meter) V-Cable and V-IMCW wall mount interface module and the V12-TILT and
V15-TILT models include (1) V-CBL-T6 6 foot (~1.8 meter) V-Cable and V-IMCW wall mount
interface module. The V12-WALL and V15-WALL models include no cable or interface module.
5. An Ethernet enabled control system is required for use with a DVPHD. Be advised, the DVPHD does
not support audio, intercom, streaming media, Web browsing or other embedded PC functionality.
6. To determine which is pin 1 on the cable, hold the cable so the end of the eight pin modular plug is
facing away from you, with the clip down and copper side up. Pin 1 is on the far left.
®
wiring. DMNet wiring cannot be daisy chained.
24 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
7. The DM INPUT port consists of two separate RJ-45 connectors labeled D and M. The D port carries
HDMI signal. The M port carries data. Refer to the following table for the connector pinouts.
D and M Ports
18
PIN # WIRE COLOR PIN # WIRE COLOR
1 Orange/White 5 Blue/White
2 Orange 6 Green
3 Green/White 7 Brown/White
4 Blue 8 Brown
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 25
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
Setup
Configuring the V-Panel
The V-Panel is configured from the setup menu using the DGE Digital Graphics
Engine (sold separately). Refer to the Operations Guide that came with your DGE.
Hardware Hookup
Ventilation
Connect the Device
Hardware Connections for the V12/15 (V15 Shown)
The V12/15 should be used in a well-ventilated area.
To prevent overheating, do not operate this product in an area that exceeds the
environmental temperature range listed in the table of specifications.
Make the necessary connections as called out in the illustration that follows this
paragraph. Apply power after all connections have been made.
When making connections to the V12/15, use Crestron power supplies for Crestron
equipment.
24 A B G:
To DGE
DM OUT 24 A B G
NOTE: For wiring between the V-Panel and DGE, use DM-CBL DigitalMedia
Cable. The maximum allowable cable length is 150 feet (46 meters). (Contact
Crestron if more than 150 feet is needed.)
DM INPUT, D & M:
To DGE
DM OUT, D & M
USB:
To Mouse
or Keyboard
®
NOTE: DMNet
wiring and Cresnet® wiring are not compatible.
Tilt Tension Adjustment
Tilt tension on the V12 and V15 is preset at the factory to allow the panel to be tilted
anywhere within its 35 degree tilt range and maintain its position during use. To
tighten tilt tension or to fix the panel at a given tilt position, use the three Allen
screws accessed through the hole in the touchpanel base, as shown in the following
illustration.
26 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
Position of Allen Screws for Tilt Tension Adjustment
Allen Screws for
Tilt Tension Adjustment
Recommended Cleaning
Keep the surface of the touchscreen free of dirt, dust or other materials that could
degrade optical properties. Long-term contact with abrasive materials can scratch the
surface, which may detrimentally affect image quality.
For best cleaning results, use a clean, damp, non-abrasive cloth with any
commercially available non-ammonia glass cleaner. Bezels may not provide a
complete watertight seal. Therefore, apply cleaning solution to the cloth rather than
the surface of the touchscreen. Wipe touchscreen clean and avoid getting moisture
beneath the bezels.
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 27
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
Resources
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (www.crestron.com/dmresources). This link will provide a list
of product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
DigitalMedia Design Guide
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876].
You can also log onto the online help section of the Crestron Web site
(www.crestron.com/onlinehelp
users will need to establish a user account to fully benefit from all available features.
) to ask questions about Crestron products. First-time
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the V12/15, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
28 • V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 Operations Guide – DOC. 6806D
Crestron V12 & V15 V-Panel™ 12” and 15” HD Touch Screen Displays
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.
2. Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 29
V-Panel™ 12” and 15” HD Touch Screen Displays Crestron V12 & V15
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Operations Guide – DOC. 6806D V-Panel™ 12” and 15” HD Touch Screen Displays: V12 & V15 • 31
Crestron Electronics, Inc. Operations Guide – DOC. 6806D
15 Volvo Drive Rockleigh, NJ 07647 (2024096)
Tel: 888.CRESTRON 03.11
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice.
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