The following steps are designed to guide you through the basic hookup,
configuration and loading of the demo program. The demo program contains files
required by the UPX-2 and the 2-Series control system.
Required Equipment
The following equipment is required to load and run the demo program.
• UPX-2 Universal Presentation Processor.
• 2-Series control system with CUZ file version 3.137 or later.
• DTT DualTouch touchpanel
• PS/2
• PS/2 mouse (not included)
• USB cable for connecting UPX-2 to DTT DualTouch touchpanel
• RGB cable for connecting UPX-2 to DTT DualTouch touchpanel
• Power cables (included with UPX-2 and DTT DualTouch touchpanel)
• Cresnet
®
keyboard (not included)
(included with DTT DualTouch touchpanel)
(included with DTT DualTouch touchpanel)
®
cable for connecting the UPX-2 to the 2-Series control system
(not included)
Hook Up
Refer to the following diagrams and connect the UPX-2 in the following order.
1. You must connect a PS/2 keyboard and mouse to the UPX-2 to establish
communication for the first time. After the initial setup, the mouse and
keyboard will not be required except for troubleshooting.
2. Connect the DTT-15V2 or DTT-17 to the UPX-2 using the supplied
DVI/RGB cable and USB cable. The DVI/RGB adaptor cable is connected
to RGB OUTPUT A. The USB cable is connected to a USB port on the
UPX-2.
NOTE: If using a UPX-2 containing a 512MB operating system, the USB
cable should be connected to the bottom-left USB port.
NOTE: Refer to the latest version of the DTT-15V2 (Doc. 6342) or
DTT-17 (Doc. 6343) Operations Guide for additional details. These guides
are available from the Crestron website (http://www.crestron.com/manuals).
NOTE: The UPX-2 supports a variety of touchpanels from different
manufacturers. For information on selecting a supported touchpanel model,
refer to “Configuring Touch Screens” on page 31 for more information.
NOTE: Refer to “Hardware Hookup” on page 52 for additional hook up
information.
4. Connect the programming computer to the UPX-2 AUX COM connector
with a null-modem serial cable. Refer to page 15 for AUX COM connector
pinouts.
Null Modem Cable
Pins
2
3
5
7
8
Optionally, you can connect the UPX-2 to the Ethernet (after establishing
serial communications), or use a crossover Ethernet connector to connect
directly to the computer. The Ethernet connection is the fastest method for
sending/uploading projects and firmware. Refer to “TCP/IP
Communication” on page 64 for Ethernet connection information.
NOTE: Sending project files via Cresnet is not recommended.
Pins
2
3
5
7
8
5. Connect the 2-Series control system using a Cresnet cable.
NOTE: The UPX-2 does not supply power to, or use power from, the 24
VDC Cresnet connection.
NOTE: The UPX-2 defaults to Cresnet ID 03.
6. Connect the audience display device to RGB OUTPUT B.
7. Connect the power cord and power up the UPX-2. The DTT screen cycles
through a series of different color screens as it normally powers up.
8. When the license agreement appears, click I agree to accept the terms and
conditions. A printed version of this agreement appears at the end of this
guide.
9. The SETUP MENU will be displayed after agreeing to the license.
CAUTION: At power up or reboot, the touchpanel will cycle through
colors and the Crestron logo screen for approximately 2.5 minutes prior to
displaying the progress bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2 while it is rebooting. Damage may occur.
Accessing the SETUP MENU
1. If a project is displayed, access the SETUP MENU by pressing
Ctrl+Alt+Shift on the keyboard connected to the UPX-2.
2. When prompted, enter the user account upxadmin, and the password
upxadmin and click Validate.
3. When the “Upx Debug Output” window appears, select Project | Enter Setup Mode.
“Upx Debug Output” Window
The SETUP MENU will be displayed in the center of the screen.
NOTE: For output displays set to resolutions greater than 800 x 600, the
SETUP MENU may be displayed on the left side of the screen. If this
occurs, the display needs to be adjusted. To adjust the display, select
Display Output from the SETUP MENU and select the Full Screen White
test pattern. Turn off the display’s power and turn back on after five
seconds. Press the screen to return to the “Display Output” window and
then press Close to return to the SETUP MENU. The display will be
adjusted and the SETUP MENU will be centered on the display.
NOTE: Communications is initially established by serial method. Ethernet
communication is recommended for faster sending. Refer to “Establishing
Communications Between the PC and the UPX-2” on page 59 for detailed
communications information.
NOTE: This procedure requires Crestron Toolbox. The minimum version of
Crestron Toolbox required to operate with the UPX-2 is version 1.2.10 or later. For
more information, refer to “Crestron Toolbox” on page 21.
Serial Communication
1. When the SETUP MENU appears, click the Touch Screen button.
2. In the Use Serial Port For: box, click Console. In the Console Settings box,
select the Baud Rate (115200), select Parity (None), select Data Bits
(Eight), select Stop Bits (One), and enable RTS/CTS. Then click OK.
3. Click Save & Reboot on the SETUP MENU. Do not click EXIT.
CAUTION: At power up or reboot, the touchpanel will cycle through
colors and the Crestron logo screen for approximately 2.5 minutes prior to
displaying the progress bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2 while it is rebooting. Damage may occur.
4. Open Crestron Toolbox and click the Address Book icon , or select
Tools | Manage Address Book to open the Address Book. The Address
Book allows you to maintain a list of accessible control systems and
network devices. You can establish a session with any or all of the devices
in the address book (provided the PC has a valid connection to the Cresnet
or Ethernet network).
5. Select the device from the Address Book or click Add Entry and type a
name for the new device (UPX2 in our example).
6. Select RS232 as the Connection Type and select the serial settings specified
in step 2. This sets the PC to the same serial settings as the UPX-2. Enter
the settings and click OK.
The Functions menu may now be used to upload a project, update
firmware, and reset the network ID.
Crestron Toolbox Functions Menu
Ethernet Communications
For complete instructions for establishing Ethernet communications, refer to
“Establishing Communications Between the PC and the UPX-2” on page 59.
1. To establish Ethernet communications, select Identity from the UPX-2
SETUP MENU.
“Network ID” Window
2. Copy the Hostname from the “Network ID” window.
3. Start Crestron Toolbox and open the address book by clicking
4. Select the existing UPX2 entry from the Address Book (for changing to a
TCP/IP entry) or click Add Entry and type a name for the new device
(UPX2-tcp-ip in our example).
5. Select TCP as the Connection Type and enter the Hostname in the IP
address field and click OK.
Crestron Toolbox Address Book Setup for TCP-IP Connection
NOTE: The UPX-2 Ethernet default communication mode is DHCP. Refer
to “TCP/IP Communication” on page 64 for Ethernet setup instructions and
use the SETUP MENU to change communication format if desired.
Calibrate the Output Display Device
Access the UPX-2 SETUP MENU as described in “Accessing the SETUP MENU”
on page vi.
Click Display Output, select the appropriate Output Resolution, and click Apply. If
the screen resolution is not acceptable, choose another resolution setting. If the
controls are not visible due to the change in resolution, use Crestron Toolbox to
change the resolution. Refer to “Display Output” on page 33 for instructions.
Select the following Test Patterns, in the following order, and adjust the display
device as necessary.
1. Grid
2. Vertical Lines
3. Color Bars
4. Grayscale Gradient
5. Frequency Adjust Test
6. Streak, Boost and Skew
7. Full Screen White
8. RGB Gradient
NOTE: If the screen does not fit properly, adjust the resolution.
If the DTT-15V2 or DTT-17 requires calibration, access the UPX-2 SETUP MENU
described in “Accessing the SETUP MENU” on page vi.
Refer to “Touch Screen” on page 30 for additional calibration information.
1. Click Touch Screen | Crestron DualTouch and Cybertouch or Wacom USB | Calibrate and follow the directions for touch and pen calibration.
2. Click Save and Reboot to save your changes.
CAUTION: At power up or reboot, the touchpanel will cycle through
colors and the Crestron logo screen for approximately 2.5 minutes prior to
displaying the progress bar. This is a normal part of the boot up process. Do
not turn off power to the UPX-2 while it is rebooting. Damage may occur.
NOTE: Touchpanel calibration is required after a firmware upgrade.
NOTE: If a touchpanel is disconnected and reconnected to a different port,
or reconnected with a hub connecting to the UPX-2, the touchpanel must be
recalibrated.
If necessary, you can also access the internal setup screen for the touchpanel. Refer
to “Display Settings” in the appropriate guide: DTT-15V2 Operations Guide (Doc.
6342), or DTT-17 Operations Guide (Doc. 6343), available from the Crestron
website.
The 2-Series control system must contain the correct .CUZ firmware file. These files
are located on the Crestron website.
On the Crestron website, browse to Tools & Resources| Product Resources | Software & Firmware Updates and select the appropriate file for the 2-Series
control system that is to be connected to the UPX-2. Files are also available on the
FTP site.
You must use the following software versions to program the control system and the
UPX-2. These programs are available from the Crestron website.
• SIMPL™ Windows
later. Requires SIMPL+® Cross Compiler version 1.1 or later.
• Crestron Database version 17.4.4 or later. Required by SIMPL Windows.
• Crestron VisionTools
touchpanel design.
• Crestron Toolbox version 1.2.10 or later. Used for observing system
processes, uploading operating systems and firmware, uploading programs
and UPX-2 projects, and many other tasks.
®
version 2.06.20 or later with Library Update 320 or
®
Pro-e version 3.3 or later. Used for graphical
Load the Demo Program & Project
For the demo program to function the UPX-2 must contain the correct .VTZ project
file and the control system it is connected with must contain the correct .SPZ file.
These files are contained in a ZIP file on the Crestron FTP server. The FTP server
contains a ZIP file for systems with a DTT-15V2 touchpanel and a ZIP file for
systems with a DTT-17 touchpanel.
To access the FTP site, go to the Crestron website and select Tools & Resources | FTP Servers. Log in to the FTP server with your website login and password.
1. Navigate to the “specific_products” subdirectory of the “demos” directory.
2. Select the appropriate file for your system.
– upx_15_inch_demo_rev_XXX.zip for the DTT-15V2
– upx_17_inch_demo_rev_XXX.zipfor the DTT-17.
3. Unzip the file and open Crestron Toolbox to transfer the .VTZ project file
directly to the UPX-2.
NOTE: Crestron recommends sending the project files to the UPX-2 via
Ethernet, the fastest method. Crestron also recommends reviewing the
UPX-2 FAQs that are available through the Online Help on the Crestron
website.
5. When the “System Info” window appears, select the UPX-2 from the dropdown list on the bottom of the screen. The Functions option becomes
available from the menu bar.
6. Select Functions | Project….
7. The “Project” window is used to select the project to be uploaded to the
UPX-2.
“Project” Window
Each time a project is selected using the Browse… command, that project is
added to the Project File drop-down list. This makes it convenient to recall
projects without need to browse to a directory.
Selecting Send All File Types sends the entire project.
Selecting Send Selected File Types sends only the file types that are
selected. Core Files are files that include UPX-2 logic, join number
remapping, and other files related to UPX-2 functionality. Graphic Files
are graphics that are displayed on the UPX-2 display. Sound Files are
WAV files that are assigned within a UPX-2 project. Font Files are fonts
that are part of a UPX-2 project.
Selecting Send Modified Files Only will only send files that are different
from those that are currently stored in the UPX-2. Note that if any pages in
the UPX-2 are not present in the project, those pages will be deleted from
the touchpanel.
The UPX-2 can be rebooted by clicking Reboot.
CAUTION: At power up or reboot, the touchpanel will cycle through
colors and the Crestron logo screen for approximately 2.5 minutes prior to
displaying the progress bar. This is a normal part of the boot up process. Do
not turn off power to the UPX-2 while it is rebooting. Damage may occur.
NOTE: Crestron Toolbox compares the time required to send the modified
files against the time required to send the entire project. Crestron Toolbox
will then select the package with the shorter transmission time.
8. Click the Browse… button to browse for a new compiled (.vtz) program.
“Open” Window
9. Select a file and click Open. When the “Project” window re-opens click
Send to send the project to the UPX-2.
To verify that the project has been transferred successfully, select Tools |
System Info. The new project information will appear in the “System Info”
window.
10. Connect to the control system as described in the latest version of the
2-Series Reference Guide (Doc. 6256) (available from the Crestron website)
and send the compiled SIMPL Windows program (.spz) to the control
system.
NOTE: The SIMPL Windows program was created for the PRO2. If you
are using a different 2-Series control system, open the source file (.smw) in
SIMPL Windows and modify the program for your control system model.
If the DTT-15V2/DTT-17 is displaying “Communications Error with Control
System”, check the following possibilities.
• The control system has the wrong CUZ file version (3.137 or greater is
required).
• The UPX-2 Cresnet ID must be set to 03 for the demo program to function.
In Crestron Toolbox, open the address book, connect to the control system,
and select Tools | Network Device Tree for a network device report.
Change the NET ID to 03 if necessary.
• Verify that the demo program for the DTT-15V2 or DTT-17 is running on
the 2-Series control system.
• If communicating to the UPX-2 via Ethernet, the control system’s IP
address must be in the UPX-2s IP table. Refer to “TCP/IP Communication”
on page 64 for information on IP tables.
Button Configuration
When the system is initially started after loading the demo project, the five source
selection buttons are not assigned.
Place and hold a finger on the Crestron logo at the bottom left corner of the screen
for approximately five seconds.
Pressing the Crestron Logo on the Demo Program
A new page will appear that allows you to select each button, assign an icon, and
assign an input. Click the Return button to go back to the demo program.
Video can include HDTV (on Video Input 1 only), component, composite,
and S-video. Refer to “Ports – Rear Panel” on page 11 for additional port
information, and the Appendix on page 77 for basic video and RGB information.
Calibrate the RGB/Video Inputs
Click RGB Video on the UPX-2 SETUP MENU.
Select each of the RGB and video inputs and adjust them using this window. Click
on an input tab and adjust the settings (resolution, horizontal and vertical frequency)
for the selected input. Refer to “RGB Video” on page 35 for additional RGB and
Video setup details.
A USB drive (connected to one of the USB ports) or a PCMCIA Flash Card adaptor
card and flash memory card can be used to store the Word, Excel, and other files that
can be read by the embedded applications. These storage devices can also be used to
save the MediaMarker presentations and Word, Excel, and PowerPoint files created
with the UPX-2. Refer to “MediaMarker” on page 72 for additional MediaMarker
information.
NOTE: Word, Excel, and PowerPoint files can only be created on the UPX-2-MSO.
The UPX-2 supports removable storage devices such as compact flash via PC-Card
or USB interface. When a device is inserted (for example, a PC-Card in the front
ports of the UPX-2), a drive letter is assigned by the UPX-2 for access to that
storage. The first device is assigned the drive letter G.
• If the assigned drive letter is for temporary use, no further steps are
required.
• If one or more devices are added to the UPX-2 for continuous use, ensure
they are connected and then reboot the UPX-2. The assigned drive letters
will not change unless you change the connected devices or reboot without
the device(s) connected. From this point forward, you can connect and
disconnect other temporary use devices without rebooting. This is only a
configuration step and not required for normal use. The device will function
even if this step is not performed. However, rebooting with the storage
devices connected will guarantee that drive assignment letters will remain
consistent for long-term use.
CAUTION: At power up or reboot, the touchpanel will cycle through colors and the
Crestron logo screen for approximately 2.5 minutes prior to displaying the progress
bar. This is a normal part of the boot up process. Do not turn off power to the UPX-
2. Damage may occur.
NOTE: Certain USB flash drives may not be recognized by the UPX-2 if they are
left connected during a reboot or when power is cycled. To recognize a USB flash
drive that is not recognized by the UPX-2, disconnect and reconnect the drive after
the UPX-2 has completed rebooting.
This concludes the Quick Start section of the UPX-2 Operations Guide.
Continue reading for more information on installing and operating the UPX-2.
Programming tips and reference information are contained in the latest version
of the UPX-2 Reference Guide (Doc. 6286) which is available from the Crestron
website.
This guide contains specifications, operation, installation, and setup information for
the UPX-2 series of Universal Presentation Processors. For Crestron VisionTools
Pro-e project, SIMPL Windows programming instructions and related information,
refer to the latest version of the UPX-2 Reference Guide (Doc. 6286) which is
available from the Crestron® website (www.crestron.com/manuals).
®
Features and Functions
The UPX-2 series of multi-window digital video processors integrate a full-featured
video annotator and multimedia PC with Crestron’s DualTouch™ Technology.
Functional Summary
• Multi-Window Digital Video Processor
• Intel
• Embedded PC applications include Microsoft
• DualTouch™ Technology – Senses fingertip and pen control
• Three simultaneous scalable unique source windows on a single DualTouch
• Outputs high resolution presentation graphics and video to audience
• Dynamic Graphics feature enables the display of images (pictures, CD
• PNG image support enables translucent objects to be placed over still
®
Celeron® A, 1.8 GHz processor and Microsoft® Windows® XP
Embedded operating system
®
®
Media
Player, RealPlayer®1, Remote Desktop1, NetMeeting®, Java™
Runtime1, Macromedia® Flash® Plug-In1, Axis ActiveX® controls1,
DirectX®1, and viewers for Microsoft Word, Microsoft Excel, Microsoft
PowerPoint®, and Adobe® Acrobat®
touchpanel (two video sources and one RGB source or one video source
and two RGB sources)
graphics and much more
displays
cover art, etc.) that are hosted externally on a flash memory card or media
• Audio/video/control connectivity with RGB inputs/outputs, microphone
input, line audio output, SPDIF, IEEE 1394b and four USB connectors
• Touch The PC – Real time touchpanel navigation of any Windows PC
• Touch In Support via Ethernet and Cresnet using either UPDD format or
Microsoft mouse format
• Motion Adaptive Deinterlacing - For crisp video images
• Touchpanel Interface –Enables simultaneous use of third-
(USB and Crestron compatible)
• Ethernet – 10BaseT/100BaseTX, full duplex, auto-switching
• Two sets of three BNC inputs. Video input 1 can be one HDTV, one
component, one S-video and one composite, or up to three NTSC/PAL
composite. Video input 2 can be one component, one S-video and one
composite, or up to three NTSC/PAL composite
1. Requires 1GB compact flash firmware. To upgrade your firmware, you must purchase either
Crestron part number UPX-OS1GB or part number UPX-OS1GB-MSO which are available from
Crestron. Part number UPX-OS1GB-MSO adds Microsoft Office® to the features of UPX-OS1GB.
Contact Crestron for more information.
arty touchpanels
The UPX-2 is available in two variations: The UPX-2-1GB, and the UPX-2-MSO.
While both models feature the same performance, different applications are
embedded in the different models. Refer to the following table to compare the
features of each UPX-2 model.
UPX-2-MSO 1GB All of the embedded applications of the
Windows Media® Player, RealPlayer®,
Remote Desktop, NetMeeting
Runtime, Macromedia
ActiveX® controls, DirectX®, and viewers for
Microsoft Word, Microsoft Excel, Microsoft
PowerPoint
UPX-2-1GB with the addition of Microsoft
Picture Manager and full-blown versions of
Microsoft Word, Microsoft Excel and
Microsoft PowerPoint.
* A version of the UPX-2 with a 512MB compact flash operating system was produced until January
®
, and Adobe® Acrobat®
2006. The 512MB models of the UPX-2 are replaced by the UPX-2-1GB. If you have a 512MB
version of the UPX-2, you can upgrade to the UPX-2-1GB or UPX-2-MSO by ordering a firmware
upgrade. For ordering information, contact Crestron at 1-888-CRESTRON.
®
®
, Java™
Flash® Plug-In, Axis
The UPX-2 is compatible with any 2-Series control system, communicating as a
Cresnet® device via Cresnet or Ethernet. The 24-bit color depth and 8-bit alpha
channel transparency produces incredible 3D graphics, dynamic text, full-motion
animations, animated pop-ups, translucency, and dramatic transition effects.
Can be upgraded to UPX-2-MSO by purchasing
UPX-OS1GB-MSO. Additional features may be
available from free downloads from the Crestron
website.
Additional features may be available from free
downloads from the Crestron website.
The UPX-2 is used in combination with a 15-inch (DTT-15V2) or 17-inch (DTT-17)
DualTouch Technology (DTT) touchpanel (each sold separately) to provide all of the
control capabilities of a touchpanel, plus pen-based annotation and computer-based
multimedia presentation. Whenever the DTT touchpanel senses the pen, the
touchpanel is disabled, switching instantaneously between control and annotation.
Touch with a fingertip or the pen to close the drapes, dim the lights, and selectively
control several presentation sources just like any Crestron touchpanel. Use the
wireless pen or your finger to annotate freely over the presentation video. Two highresolution RGB outputs provide separately controlled signals for the DTT touchpanel
graphical user interface (Output A) and the audience display (Output B). Other third
party touchpanels can be used with the UPX-2 as well. Refer to “Touch Screen” on
page 30 or contact Crestron for more information.
The built-in MediaMarker annotation capability allows the presenter to draw or write
electronically on the DTT touchpanel display with the precision of a handheld pen,
drawing freehand on a blank screen, highlighting points over a still image or motion
video, or making notes on a computer-based spreadsheet. At all times the presenter
has full control over the entire presentation and controls what the audience sees, and
can save screen images in JPEG, BMP, PNG, and HTML to a network drive, a
portable flash card inserted into one of the two front panel PC card ports, or a USB
drive. All annotation processing is built into the UPX-2, so there is no need to
connect additional boxes or load any special software.
With embedded PC applications including Windows
NetMeeting, RealPlayer, Remote Desktop, Java Runtime, and viewers for Microsoft
PowerPoint, Excel, Word, and Adobe Acrobat files, the UPX-2 serves as a powerful
multimedia presentation source without necessitating a separate computer. The Intel
Celeron®A based PC inside the UPX-2 delivers reliable PC performance running
under the Windows XP Embedded operating system.
Media Player, Internet Explorer,
®
NOTE: RealPlayer, Remote Desktop, and Java Runtime capabilities are only
included on UPX-2s with the 1GB compact flash operating system. Users with the
512MB compact flash operating system can upgrade to the 1GB compact flash by
ordering either Crestron part number UPX-OS1GB or part number
UPX-OS1GB-MSO. For ordering information, contact Crestron.
The UPX-2 includes complete connectivity plus support for peripherals through a
single USB 2.0 port and two PC Card slots on the front panel, with two PS/2
®
ports,
three USB 2.0 ports, and one IEEE 1394 port on the rear panel.
The UPX-2 is also enabled to control other connected computers. The Crestron
exclusive “Touch the PC” technology allows real time touchpanel navigation of any
Windows PC through a direct high-speed serial connection. One bi-directional COM
port is provided to support the Touch the PC functionality, or allow connection to
control a third-party device via RS-232, RS-422, or RS-485. The AUX COM port is
used for communications with Crestron Toolbox and sending touchpanel programs.
The UPX-2 supports the display of up to three simultaneous, unique scalable source
windows on a single DualTouch Technology touchpanel. Up to six video inputs and
two RGB/computer inputs may be selectively routed to any of the three on-screen
windows. You can connect up to six video sources (if all are composite), and you can
show up to three windows simultaneously onscreen, however only two video sources
and one RGB source or two RGB sources and one video source can be displayed at
one time. More precisely, you can display up to three windows showing any
combination of up to two video sources (one of which can be HDTV), and up to two
computer sources. The built-in seamless video switcher accepts inputs from
NTSC/PAL composite, S-video, and component video sources, and includes support
for all popular HDTV formats.
Two high-resolution RGB outputs are provided. Output A normally connects to a
DTT-15V2 or DTT-17 touchpanel (or other third party devices) to display the
graphical user interface (GUI) that contains the AV controls, pop-up PC applications,
and up to three video/RGB windows. Output B connects to a projector or plasma
display and may be selected to view the same GUI as the touchpanel (with some
control tool icons hidden) or a full screen image of any input source or internal PC
application. Each video window is processed by a discrete video scaler, utilizing
motion adaptive deinterlacing, which brings out the highest detail by stabilizing each
picture and minimizing visible scan lines and motion artifacts. Automatic source
identification assigns the optimum deinterlacing algorithm based upon the input for
computer or video camera source material, with 3:2 (NTSC) and 2:2 (PAL) pulldown
detection and compensation.
UPX-2 Video Processing Block Diagram
The UPX-2 supports non-interlaced RGB input resolutions up to 1600 x 1200.
Output resolution for both outputs is set to that of the DualTouch Technology
touchpanel, 1280 x 1024 for the DTT-17, 1024 x 768 for the DTT-15V2, and up to
1600 x 1200 with third-party touchpanel displays.
The UPX-2 allows for the creation of graphics, images, dynamic text, and
animations. The UPX-2 features PNG image support, which enables translucent
objects to be placed over still images (such as background). The dynamic graphics
feature enables the display of images (pictures, CD cover art, etc.) that are hosted
externally on a flash memory card or media server. The position and appearance of
each video window can be fully customized within the total graphical interface.
NOTE: PNG image support and dynamic graphics requires the 1GB compact flash
operating system. The UPX-2-1GB and UPX-2-MSO include 1GB compact flash
cards. Other UPX-2 models with 512MB compact flash can be upgraded to the 1GB
compact flash with either Crestron part number UPX-OS1GB or part number UPXOS1GB-MSO which are available from Crestron. For ordering information, contact
Crestron.
Programming tips and reference information are contained in the latest version of the
UPX-2 Reference Guide (Doc. 6286) which is available as a PDF from the Crestron
website.
The UPX-2 is shipped with a pre-programmed demonstration program that can be
configured and used as an “out-of-the-box” presentation system with a 2-Series
control system.
Pre-Programmed User Interface
For information on running the demonstration program, refer to “UPX-2 Quick
Start” on page iii.
The following table provides a summary of specifications for the UPX-2.
UPX-2 Specifications
SPECIFICATION DETAILS
Processor Intel Celeron A, 1.8 GHz
Memory
Operating System
Power Requirements Internal Universal Power Supply: 6.3 Amps, 100-240 Volts AC,
Default Net ID 03
Firmware UPX-2 Touchpanel version 2.08.00.02 or later2
2-Series Control
System Update File
Ethernet Support
Graphics Engine
Video Processor
Digital Sampling
Resolution
Output color depth
Video Switcher
SDRAM: 512MB DDR PC2100 DIMM
Compact Flash Slot: 1GB Type II Compact Flash containing
operating system1
Microsoft
50/60 Hz, IEC Socket (3-conductor AC cord included)
Main power on/off switch on rear (Does not use Cresnet power)
Version 3.137 or later
3,4
Type: 10BaseT / 100BaseTX, auto-switching Fast Ethernet
Full duplex, IEEE 802.3U compliant
24 Bit non-palette graphics + 8 Bit alpha (transparency) and video,
16.7 million colors
24 bits per pixel, 8 bits per color
24-bit video/graphics
24 bits per pixel, 8 bits per color
Seamless Matrix Switcher: Up to six inputs routed to three scalers;
accommodates versatile combinations of composite,
S-video and component sources; automatically routes signals based
upon scaler availability. Two RGB or two video sources maximum.
Scalers
Output A
Output B
®
Windows® XP Embedded
Four (three input and one combiner) built-in scalers provide
motion adaptive de-interlacing and line doubling of video sources
and scaling of RGB sources.
Displays Control/PC GUI with up to three windows, showing any
combination of up to two video sources, up to two RGB sources
and /or one HDTV source.
Selectively displays same image as Output 1 (minus control
tools) or any input source displayed full screen.
1. Found on UPX-2-1GB and UPX-2-MSO only. Other UPX-2 models with 512MB compact flash can
be upgraded to the 1GB compact flash with either Crestron part number UPX-OS1GB or part
number UPX-OS1GB-MSO which are available from Crestron. Part number
UPX-OS1GB-MSO adds Microsoft Office
manual.
2. UPX-2s with the 512MB compact flash operating system can be upgrade to version 2.0 by
purchasing either Crestron part number UPX-OS1GB or part number UPX-OS1GB-MSO which are
available from Crestron.
3. The latest software versions can be obtained from the Crestron website. Refer to the NOTE
following these footnotes.
One 3.5 mm TRS mini phone jack, unbalanced stereo audio
output
One 3.5 mm TRS mini phone jack, simplex-powered microphone
input
One RCA female digital audio output
One DB9 male bidirectional RS-232/422/485 port
Up to 115.2K baud
Hardware and software handshaking support
One DB9 male – Standard PC pinout RS-232 connection for nonCrestron pointing device. Contact Crestron to confirm compatibility
Use for Crestron Toolbox communication
Two PC Card slots (front panel)
4GB
Cresnet (does not use power from, or supply power to Cresnet)
RESET – Hardware/Software Reset
SETUP – Standard Touch Settable ID functionality
PWR – Indicates unit power is on
NET – Indicates this device is getting polled on Cresnet
SETUP – Standard Touch Settable ID functionality
Humidity: 10% to 90% RH (non-condensing)
Width (with ears): 19.0 in (48.26 cm)
Width (without ears): 17.03 in (43.26 cm)
Depth: 12.12 in (30.78 cm)
Weight: 11.65 lbs (5.28 kg)
DTT-15V2: 15-inch DualTouch Technology Touchpanel
®
to the features of the UPX-OS1GB described in this
4. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
Physical Description
The UPX-2, shown in the following illustrations, is housed in a black metal
enclosure. The rear panel has RS-232, video, LAN, USB, 1394b, and Cresnet®
connectors. The front panel has a PWR (green) LED and a NET (yellow) LED. The
PWR LED illuminates when power is applied to the unit. When functioning as a
Cresnet device, the NET LED blinks when the unit is polled. This will generally be
frequent enough to appear to be on steady. The front panel also contains two PC card
slots, a USB port, a momentary power button and a reset button. Four adhesive
polyurethane feet are supplied and can be attached to the base of the unit for stability
and to prevent slippage in shelf placement and stacking configurations. The unit may
also be rack mounted by attaching the supplied metal flanges (ears).
DO NOT REMOVE
THIS COVER. THESE
PORTS SHOULD NOT
BE USED ON THE UPX-2
IN
OUT
Physical Views –Top, Side, and Front
11.43 in
(29.03 cm)
12.12 in
(30.78 cm)
NET
24 Y Z G
17.03 in
(43.26 cm)
3.47 in
(8.81 cm)
Ports – Rear Panel
NET
The four-pin 5 mm detachable terminal block provides communication (the UPX-2
does not use power from or supply power to this pin) with a Cresnet control
network. For additional details, refer to “Network Wiring” on page 20.
Pins 24 and G provide 24 VDC and ground.
Pins Y and Z provide communications (data).
NOTE: The UPX-2 does not use, or supply power to the 24 VDC Cresnet
connection.
NOTE: The UPX-2 is only compatible with 2-Series control systems.
COM
Pin 1
COM
Pin
DB9 male connector provides hardware and software handshaking bidirectional
support for RS-232, RS-422, and RS-485. This connector can be used for the touch
out command (Touch the PC application) as well as local serial device control.
COM Connector Pinout
PIN DIRECTION DESCRIPTION
1 To UPX-2 (RXD-) RS-422 Receive Data (Idles Low)
2 To UPX-2 (RXD) RS-232 Receive Data
3 From UPX-2 (TXD) RS-232 Transmit Data
4 From UPX-2 (TXD+) RS-422 Transmit Data (Idles High)
5 GND RS-232 and RS-422 Signal Common
6 To UPX-2 (RXD+) RS-422 Receive Data (Idles High)
7 From UPX-2 (RTS) RS-232 Request to Send
8 To UPX-2 (CTS) RS-232 Clear to Send
9 From UPX-2 (TXD-) RS-422 Transmit Data (Idles Low)
Pin 5
Pin 10
Pin 15
RGB OUTPUT
A
RGB OUTPUT A and B
Two DB15HD female connectors are provided for RGB (VGA) output. The DTT
Pin 1
B
Pin 6
(DualTouch Technology touchpanel) is connected to RGB OUTPUT A for analog
video. The display device is connected to RGB OUTPUT B.
Two DB15HD female connectors are provided for RGB (VGA) input.
Pin 1
Pin 6
Pin 11
ut DB15HD Pinout
PIN DESCRIPTION PIN DESCRIPTION
1 Red video input 9 Not Connected
2 Green video input 10 GND
3 Blue video input 11 Not Connected
4 GND 12 DOC Clock
5 GND 13 Horizontal Sync
6 GND 14 Vertical Sync
7 GND 15 DOC Data
8 GND
VIDEO INPUT 1/HDTV and VIDEO INPUT 2 (BNC Female)
Six 75Ω BNC connectors allow composite, component or S-video input. You may
have six composite video inputs, two S-video inputs, two component video inputs,
or some combination of the three types. Each S-video input requires two BNC
connectors. For example, if you are using two S-video inputs, then there are two
composite video inputs remaining. For additional connector information, refer to
“Hardware Hookup” on page 52.
NOTE: Only two video sources may be displayed simultaneously.
S-video inputs must use the same pair of B (Y) and C (C) BNC connectors.
Each component video connection requires a set of three BNC connectors, Y, P
and P
, and must use the same group of A, B, and C connectors. HDTV Component
R
,
B
input video can be 480p, 576p, 720p, and 1080i.
Composite video is a type of video signal in which all information – the red, green,
and blue (horizontal and vertical sync) signals are carried over one coaxial cable.
HDTV utilizes all three BNC connectors associated with VIDEO INPUT A, so if
you wish to display one HDTV and another video source simultaneously, the other
video source must be connected to VIDEO INPUT B. This will limit the possible
video sources on VIDEO INPUT B to either three composite sources, or one
S-video and one composite source, or one component source.
S-video contains two separate signals, luminance and chrominance (also known as
Y and C signals respectively). The luminance signal contains brightness, intensity,
and signal timing information. This signal contains all picture information except
for color. The chrominance signal contains only the color information. You can see
the complete black and white image, without the chrominance, by only feeding the
luminance signal into a monitor.
Component video is a method of transferring video information using multiple,
individual signals: luminance (Y), luminance minus blue (PB-Y), and luminance
minus red (PR-Y). Video information is transmitted in individual parts to prevent
errors due to combining and then separating the various parts of the color video
signal. The UPX-2 supports video standard 480i (480 lines, interlaced). Component
video uses three 75 Ω coaxial video cables with BNC connectors to transfer the
three signal components.
RGBS consists of red, green, blue, and a composite sync. RGBHV consists of red,
green, blue, horizontal sync and vertical sync.
MOUSE/KEYBOARD
Green
LED
Pin 8
MOUSE/
KEYBOARD
Yel lo w
LED
NETWORK
Pin 1
Two 6-pin mini DIN connectors are provided for PS/2 mouse and keyboard
connections.
D IN Connector Pinout
PIN DESCRIPTION
1 Data
2 (Reserved)
3 Ground
4 + 5 VDC
5 Clock
6 (Reserved)
Pin 5
Pin 3
Pin 1
Pin 6
Pin 4
Pin 2
NETWORK
The NETWORK port contains one 8-wire RJ-45 connector with two LED
indicators (green LED indicates link status, yellow LED indicates Ethernet
activity). This port provides an Ethernet 10baseT /100baseTX, full duplex, IEEE
Three Universal Serial Bus (USB) “A” connectors on the rear of the UPX-2 provide
a communications link to the DualTouch Technology touchpanels (DTT) and thirdparty peripherals. USB is a connectivity specification developed by the USB
Implementers Forum that provides a single, simple, standardized way to connect up
to 127 devices to a computer. USB shielded cables contain two wires for power (+5
volts (red) and ground (brown)) and a twisted pair of wires (yellow and blue) that
carry data. The USB standard supports data transfer rates of 12 Mbps (megabits per
second). USB devices can be connected or disconnected without restarting the
computer. USB connectors are used for touchpanels, storage devices (PQI USB 1.1
Compact Flash Reader and Sandisk ImageMate USB 2.0 Reader/Writer have been
tested), USB mice (Gyration Ultra GT Cordless Optical Mouse, Belkin, and
Logitech USB mice have been tested) and keyboards. Additional
functionality/compatibility will be available in future firmware releases.
Universal Presentation Processor Crestron UPX-2
USB Connector Pinout
PIN DESCRIPTION PIN DESCRIPTION
1 +5 VDC 3 Data +
2 Data - 4 Ground
NOTE: Only standard Windows® XP embedded drivers are included. You cannot
load your own driver.
IEEE 1394b
Pins 1 2 3 4
1394
AUDIO
MIC
IEEE 1394b high performance serial bus is a 9-pin standard for connecting devices
to a personal computer. IEEE 1394b provides a single plug-and-socket connection
on which up to 63 devices can be attached with data transfer speeds up to 800 Mbps
(megabits per second). The standard describes a serial bus or pathway between one
or more peripheral devices and the computer's microprocessor. IEEE 1394b has
networking capabilities over distances of 100 meters over CAT5. Many peripheral
devices now come equipped to meet IEEE 1394b. Implementations of IEEE 1394b,
which include FireWire™ and i.Link™, are not supported in the first release of the
UPX-2. Additional functionality/compatibility will be available in future firmware
releases.
1394 Connector Pinout
PIN DESCRIPTION
1 30 VDC
2 Ground
3 TPB- Twisted Pair B
4 TPB+ Twisted Pair B
5 TPA- Twisted Pair A
6 TPA+ Twisted Pair A
1
3
5
2
4
6
AUDIO MIC
The Audio Mic (Microphone) input is one simplex powered 3.5 mm TRS mini
phone jack. Use this input for conferencing (NetMeeting is supported). MIC input is
not passed to audio outputs. This input is converted to data and passed over the
network to an IP address of your choosing using NetMeeting.
The LINE IN audio connection is one 3.5 mm TRS mini phone jack for unbalanced
stereo audio input. Input = 1.0 V
, Impedance = 10 kΩ
RMS
Tip – Left audio
Ring – Right audio
Sleeve – Ground
The LINE OUT audio connection is one 3.5 mm TRS mini phone jack for
unbalanced stereo audio output. Output = 1.0 V
, Impedance = 10 kΩ
RMS
Tip – Left audio
Ring – Right audio
Sleeve – Ground
SPDIF
One RCA type female connector is provided for digital audio output. S/PDIF
(Sony/Philips Digital Interface) is a standard digital audio transfer file format. It
allows a digital transfer of audio from one file to another without converting to an
analog format, which could degrade the signal quality. Many audio products that
offer AC-3 (Dolby Digital
®
and DTS®) sound decoding have the SPDIF interface.
Flash Memory Access
The onboard memory is enhanced with a Type II compact flash memory (a required
1GB compact flash card is provided). This compact flash card is specifically
configured by Crestron and can only be subs
The flash memory slot is accessible on the back panel of the unit.
ituted with cards supplied by Crestron.
Pin 1
AUX COM
Pin 9
CAUTION: Do not remove the flash memory unless instructed to do so by a
Crestron customer service representative.
CAUTION: Make sure power is disconnected before removing or installing the
compact flash.
NOTE: The UPX-2-1GB and UPX-2-MSO include 1GB compact flash cards. Other
UPX-2 models with 512MB compact flash can be upgraded to the 1GB compact
flash with either Crestron part number UPX-OS1GB or part number UPX-OS1GBMSO which are available from Crestron. For ordering information, contact Crestron.
AUX COM
This port contains one DB9 male connector with standard PC RS-232 pinout
connection for non-Crestron touchpanel monitors, touch-sensitive overlays, or
ointing devices. Contact Crestron to confirm compatibility. This port can also be
sed for console applications from Crestron Toolbox. The AUX COM port is
factory default set to touchscreen/tablet. Refer to “Touch Screen” on page 30 for
console mode reset details.
1 Control Data Carrier Detect 6 Control Data Set Ready
2 Status Receive Data 7 Control Request to Send
3 Output Transmit Data 8 Control Clear to Send
4 Control Data Terminal Ready 9 Control Ring Indicator
5 GND Signal Ground
POWER CORD CONNECTION and SWITCH
100-240V ~ 6.3A
50/60Hz
Hot
GND
Neutral
USB
A six-foot power cable is included.
The AC input (IEC connector) provides auto switching from 100 to 240 VAC,
50/60 Hz.
The switch turns main power on and off.
Ports, Indicators and Buttons – Front Panel
USB 2.0
The Universal Serial Bus (USB) "A" connector can be used for communication to
the DualTouch Technology touchpanels, storage devices, USB mice and keyboards.
The first release of the UPX-2 does not support DualTouch Technology touchpanels
on this port. Additional functionality/compatibility will be available in future
releases.
PC CARD
Two PCMCIA card slots (A and B) are provided for additional flash memory cards
and wireless Ethernet card (PQI FPC-PC.E and Kingston CF/ADP have been tested).
The UPX-2 supports removable storage devices such as compact flash via PC-Card
or USB interface. When a device is inserted (for example, a PC-Card in the front
ports of the UPX-2), a drive letter is assigned by the UPX-2 for access to that
storage. The first device is assigned the drive letter G.
If the assigned drive letter is for temporary use, no further steps are required.
If one or more devices are added to the UPX-2 for continuous use, ensure they are
connected and then reboot the UPX-2. The assigned drive letters will not change
unless you change the connected devices or reboot without the device(s) connected.
From this point forward, you can connect and disconnect other temporary use
devices without rebooting. This is only a configuration step and not required for
normal use. The device will function even if this step is not performed. However,
this will guarantee the drive assignment letter will remain consistent for long-term
use.
The system-reset button provides a full hardware and software reset.
The UPX-2 is Touch-Settable ID-ready. A SETUP pushbutton and associated LED
A front panel Power LED indicates when power is applied to the UPX-2 via the AC
power cord connection. Press and hold the momentary power on/off button for five
seconds to shut down the system (overrides the main off switch on the rear). Press
momentarily to restart.
NET
RESET
SETUP LED and Pushbutton
are located on the rear of the unit next to the Cresnet connector. The SETUP
pushbutton and its associated LED are used for setting a unit’s network ID during
the initial configuration of a Cresnet system or when the device is being
added/replaced. Refer to “Identity Code” on page 21 for more information.
Industry Compliance
This product is Listed to applicable UL Standards and requirements by Underwriters
Laboratories Inc.
(E174344)
As of the date of manufacture, the UPX-2 has been tested and found to comply with
specifications for CE marking and standards per EMC and Radiocommunications
Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
WARNING: To prevent bodily injury when mounting or servicing this unit in a
rack, take special precautions to ensure that the system remains stable. The
following guidelines are provided to ensure your safety:
• The unit should be mounted at the bottom of the rack if it is the only unit in
the rack.
• When mounting this unit in a partially filled rack, load the rack from the
bottom to the top with the heaviest component at the bottom of the rack.
Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
• If the rack is provided with stabilizing devices, install the stabilizers before
mounting or servicing the unit in the rack.
NOTE: To prevent overheating, do not operate this product in an area that exceeds
the environmental temperature range listed in the table of specifications.
Consideration must be given if installed in a closed or multi-unit rack assembly since
the operating ambient temperature of the rack environment may be greater than the
room ambient. Contact with thermal insulating materials should be avoided on all
sides of the unit.
NOTE: Installation of the equipment in a rack should be such that the amount of air
flow required for safe operation of the equipment is not compromised.
NOTE: Consideration should be given to the connection of the equipment to the
supply circuit and the effect that overloading of circuits might have on overcurrent
protection and supply wiring. Appropriate consideration of equipment nameplate
ratings should be used when addressing this concern.
NOTE: Reliable earthing (grounding) of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections other than
direct connections to the branch circuit. (e.g., use of power strips).
NOTE: If rack mounting is not required, rubber feet are provided for tabletop
mounting or stacking. Apply the feet near the corner edges on the underside of the
unit.
Two rack “ears” are provided with the UPX-2 so that the unit can be rack mounted.
These ears must be installed prior to mounting. Complete the following procedure to
attach ears to the unit. A #2 Phillips screwdriver is required.
1. Using a #2 Phillips screwdriver, remove the three screws closest to the front
panel from one side of the unit.
2. Position a rack ear so that its mounting holes align with the holes vacated
by the screws in step 1.
3. Attach the ear to the unit with three screws from step 1, as shown in the
following illustration.
Ear Attachment for Rack Mounting
4. Repeat procedure (steps 1 through 3) to attach other ear to opposite side.
Network Wiring
While the UPX-2 does not require network power to operate, the following
guidelines should still be observed.
CAUTION: In order to ensure optimum performance over the full range of your
installation topology, Crestron Certified Wire, and only Crestron Certified Wire, may
be used. Failure to do so may incur additional charges if support is required to
identify performance deficiencies as a result of using improper wire.
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to
do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to
unpredictable results or damage to the equipment. Please use the Crestron Power
Calculator to help calculate how much power is needed for the system
(http://www.crestron.com/calculators).
When calculating the length of wire for a particular Cresnet run, the wire gauge and
the Cresnet power usage of each network unit to be connected must be taken into
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisychained on the run, the Cresnet power usage of each network unit to be daisychained must be added together to determine the Cresnet power usage of the entire
chain. If the unit is a home-run from a Crestron system power supply network port,
the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The
wire gauge and the Cresnet power usage of the run should be used in the following
equation to calculate the cable length value on the equation’s left side.
Cable Length Equation
L = Length of run (or chain) in feet
R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM ))
Make sure the cable length value is less than the value calculated on the right side of
the equation. For example, a Cresnet run using 18 AWG Crestron Certified Wire and
drawing 20 watts should not have a length of run more than 333 feet. If Cresnet HP
is used for the same run, its length could extend to 1250 feet.
NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One
twisted pair is the +24V conductor and the GND conductor, and the other twisted
pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to
avoid nicking the conductors. Twist together the ends of the wires that share a pin on
the network connector, and tin the twisted connection. Apply solder only to the ends
of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle.
Insert the tinned connection into the Cresnet connector and tighten the retaining
screw. Repeat the procedure for the other three conductors.
NOTE: For larger networks (i.e., greater than 28 network devices), it may become
necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality
throughout the network. Also, for networks with lengthy cable runs, it may be
necessary to add a Hub/Repeater after only 20 devices.
Crestron Toolbox
NOTE: The minimum version of Crestron Toolbox required to operate with the
UPX-2 is version 1.2.10 or later.
Crestron Toolbox (a replacement for Crestron Viewport) is a broad-based software
package that accomplishes multiple system tasks, primarily using an RS-232 or
TCP/IP connection between a PC and one or more Crestron control systems.
You can use Crestron Toolbox to:
• Observe system processes.
• Upload operating systems and firmware.
• Upload programs and touchpanel projects.
• Set or change device Network IDs.
• Change serial numbers.
• Run scripts to automate tasks.
• Perform system diagnostics, and much more.
Crestron Toolbox allows you to perform these functions using simple graphical
views and click and drag methods.
Identity Code
All equipment and user interfaces within the network require a unique identity code
(Net ID). These codes are two-digit hexadecimal numbers ranging from 03 to FE.
Refer to “Cresnet” on page 29 for instructions on setting the unit's Net ID. The Net
ID of each unit must match an ID code specified in the SIMPL Windows program.
Refer to “Setting the Net ID in Device Settings” in the latest version of the UPX-2
Reference Guide (Doc. 6286) for details of the SIMPL Windows procedure.
The Net ID of the UPX-2 has been factory set to 03. The Net IDs of multiple
UPX-2s in the same system must be unique. Net IDs are changed from a personal
computer (PC) via Crestron Toolbox.
NOTE: For detailed information on establishing communication between the PC,
control system, and the UPX-2, refer to “Establishing Communications Between the
PC and the UPX-2” on page 59. If communication cannot be established, refer to the
“Troubleshooting Communications” section in the latest version of the 2-Series
Control System Reference Guide (Doc. 6256), which is available from the Crestron
website.
Crestron Toolbox provides several methods to easily set or change device Net IDs
for any device on the network. With the “Network Device Tree” window, one can set
the Net ID without setting duplicate IDs or set any known Net ID that may require
changing. The “Network Device Tree” window will not permit you to choose an ID
already in use by another device that is not equipped with TSID. If you are going to
assign an ID that is already in use by a device that is equipped with TSID, a warning
message will appear.
Duplicate Net ID Warning Message
Any Net ID changed in Crestron Toolbox does not change the Net ID as assigned in
SIMPL Windows. For information on setting the Net ID in SIMPL Windows, refer
to the latest version of the UPX-2 Reference Guide (Doc. 6286).
1. Ensure that all network devices are connected to the control system.
2. Open Crestron Toolbox and establish communications (refer to
“Establishing Communications Between the PC and the UPX-2” on page
59).
3. Select the Network Device Tree
Device Tree.
4. Expand the Network Device Tree until the Net ID that is to be changed is
visible. Right-click on the Net ID, and when the sub-menu appears, select
Change Network ID.
Repeat this procedure for each additional network device requiring a Net ID change.
Crestron Toolbox can also be used to set Net IDs with the SETUP button on the rear
panel. For instructions, refer to the Crestron Toolbox help file.
NOTE: To set the ID using the SETUP MENU, refer to “Cresnet” on page 29.
Configuring the UPX-2
The UPX-2 is configured from the SETUP MENU.
NOTE: If a project has not been loaded, or if an invalid project has been loaded, the
touchpanel displays an error message and defaults to the SETUP MENU screen.
If a project is running, the SETUP MENU can be accessed using one of three
methods:
Via Touch Screen
1. At unit startup, when the “Project Loading” progress bar and time
countdown is displayed, press and hold your finger on the touchpanel
display until the text “Loading Setup Screen” is displayed.
2. Press the SETUP button to open the SETUP MENU. The SETUP MENU
will be displayed in the center of the screen.
NOTE: If the SETUP MENU is not displayed in the center of the screen,
refer to the note on page 26 for instructions on adjusting the display.
NOTE: If the touchpanel is out of calibration, the calibration menu will be
displayed. Refer to “Configuring Touch Screens” on page 31 for
information on calibrating the touchpanel.
Via USB Keyboard
1. Attach a USB keyboard as shown on page v.
2. Open the “Validate User Account Info” window (shown below) by pressing
Ctrl+Alt+Shift on the keyboard.
“Validate User Account Info” Window
3. Enter the user account name, and password and click Validate.
NOTE: The default account name is upxadmin and the default password is
upxadmin. The password is case sensitive. After logging in, the account
name and password can be changed from the “Security” window. Refer to
“Security” on page 27 for more information.
4. When the “UPX Debug Output” window appears (shown in the following
diagram), select Project | Enter Setup Mode to enter the SETUP MENU
(shown on page 26). The SETUP MENU will be displayed in the center of
the screen.
NOTE: For output displays set to resolutions greater than 800 x 600, the SETUP
MENU may be displayed on the left side of the screen. If this occurs, the display
needs to be adjusted. To adjust the display, select Display Output from the SETUP
MENU and select the Full Screen White test pattern. Turn off the display’s power
and turn back on after five seconds. Press the screen to return to Display Output
dialog and then press Close to return to the SETUP MENU. The display will be
adjusted and the SETUP MENU will be centered on the display.
The SETUP MENU provides access to all basic functions and parameters. It is
divided into SETUP, ETHERNET, STANDBY TIMEOUT, MISC. CONTROLS and
SHUTDOWN sections.
NOTE: To allow the UPX-2 to upload projects, Standby Timeout is disabled until
approximately five minutes after the project is loaded.
To exit the SETUP MENU and return to the program, press Exit, located at the
bottom of the SETUP MENU. To reboot the UPX-2, press Save & Reboot, located
in the SHUTDOWN section of the SETUP MENU.
CAUTION: At power up or reboot, the touchpanel will cycle through colors and the
Crestron logo screen for approximately 2.5 minutes prior to displaying the progress
bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2
while is rebooting. Damage may occur.
The SETUP MENU allows configuration of the UPX-2’s settings for security,
Cresnet, RS-232 communications, display, runtime project, video, audio, annotation,
and embedded applications.
Security
The Security button opens the “Security Setup” window, which allows the user to
change the username and password of the system account, setup and close network
connections, setup a Proxy Server, close network connections, and manage the cache
of the Internet Browser (clear temporary files, history, and cookies).
“Security Setup” Window
Setup Connections
Click Setup Connections… to open the “Network Connections” window. This
window is used to map to a network drive. A mapped network drive permits easy
access to embedded application files (Word, Excel, Powerpoint, MediaMarker, etc.)
and provides a location to save files. To further customize the installation, network
drives containing compiled UPX-2 project files can also be mapped.
1. Map this connection by selecting a drive letter from the Map Drive Letter
drop-down list.
2. Enter a User Name and Password.
3. Click the Remember and reconnect on startup checkbox if so desired.
4. Click OK to enable the new network connection and return to the “Network
Connections” window.
Setup Proxy…
Click Setup Proxy… to open the “Setup Proxy” window. This window is used to
point to a proxy server for Internet access. A proxy server acts as an intermediary
between your internal network (intranet) and the Internet, retrieving files from
remote Web servers.
The Cresnet network identity number (CRESNET ID) is displayed in the “Cresnet
Setup” window. CRESNET ID is the two-digit hexadecimal number. The
hexadecimal number can range from 03 to FE and must correspond to the Net ID set
in the SIMPL Windows program of the Cresnet system. Matching IDs between
touchpanel and SIMPL Windows program is required if data is to be successfully
transferred. The Net ID for the UPX-2 is factory set to 03. No two devices in the
same system can have the same Net ID.
Two buttons below the hexadecimal display, UP and DOWN, increase and decrease
the CRESNET ID by one, respectively.
Select OK to accept the changes and return to the SETUP MENU.
Touch Screen
The Touch Screen button permits you to select how to use the AUX COM serial
port. The AUX COM port can be used for serial communications between a PC and
the UPX-2 console or as a communications port between the UPX-2 and third party
touch screens. The “Touch Screen / Console Settings” window also provides Mouse
Cursor, Key Click, and touch screen calibration for both finger touch and annotation
pen.
NOTE: Touchpanel calibration may be required after a firmware upgrade.
Console Operations
To use a PC to communicate with the UPX-2, over a serial connection, you must
select Console in the upper-left corner of the “Touch Screen / Console Settings”
window. Select the console settings required to communicate with the PC.
Touch Screen/Tablet Operations
To set the AUX COM port to communicate with a third party touch screen or tablet,
you must select 3
“Touch Screen / Console Settings” window.
“Touch Screen / Console Settings” Window
rd
Party Touch Screen / Tablet in the upper-left corner of the
The UPX-2 supports Crestron DTT, CyberTouch™, Wacom™ USB, and other third
party touchpanels. Specific models and protocols are subject to verification. Refer to
the Crestron website or contact Crestron for latest device support.
Up to five touchpanels (up to four Crestron, CyberTouch, or Wacom USB
touchpanels and one third party serial touchpanel) can be connected to the UPX-2 at
one time. Only one third party touchpanel can be connected at any time. The
touchpanels can be connected to the UPX-2’s four USB ports and AUX COM port
while sharing an optional RGB switch. Refer to “Connecting Multiple Touchpanels”
on page 53 for more information.
Configuring Crestron DualTouch, CyberTouch, and Wacom USB Touchpanels
Click Crestron DualTouch and CyberTouch or Wacom USB to calibrate Crestron
DTT, CyberTouch, and Wacom touchpanels. The“Touch Device Configuration”
window will open and permit you to calibrate and detect touch configuration devices.
“Touch Device Configuration” Window
Select a device and click Calibrate to calibrate. You can also calibrate a device by
touching the screen for five seconds. A full screen appears on the touchpanel with
calibration instructions for the touch procedure. Once calibration is complete, you
must click Save & Reboot on the SETUP MENU to save the calibration settings.
CAUTION: At power up or reboot, the touchpanel will cycle through colors and the
Crestron logo screen for approximately 2.5 minutes prior to displaying the progress
bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2
while it is rebooting. Damage may occur.
NOTE: If a touchpanel is disconnected and reconnected to a different port, or
reconnected with a hub connecting to the UPX-2, the touchpanel must be
recalibrated.
NOTE: A Crestron DTT consists of two separate touch devices, “Crestron DTT
Touch, USB” and “Crestron DTT Pen, USB”. Both must be added and calibrated
separately for the DTT to function properly. If two DTTs are connected, both devices
must be added to the list of installed devices for a total of four touch devices.
NOTE: The UPX-2’s calibration routine can also be accessed through Crestron
Toolbox by selecting the device from the Network Device Tree and right-clicking
the device to select Functions | Setup Mode…. Select Enter Calibration Mode to
begin calibration.
Click Detect to detect a new touch device.
Click Close to close the “Touch Device Configuration” window.
Press OK to accept the changes and return to the SETUP MENU.
Configuring Other Touchpanels
A variety of third party touchpanels and tablets are supported by the UPX-2. Click
Other Devices in the "Touch Screen/Console Settings" window to open the “Touch
Configuration” window for third party devices.
“Touch Configuration” Window
A device can be calibrated by selecting the device and clicking Calibrate. The
timeout (in seconds) for the calibration procedure can be adjusted from this screen by
clicking the up or down arrows next to the time value. To add a new device, click
Add… to open the “Configure Device” window.
If a device’s configuration requires changes to be made, select the device and click
Modify… to open the device’s “Configure Device” window.
NOTE: Only one third party touchpanel can be connected to the UPX-2 at a time.
Before adding a new third party touchpanel, the existing touchpanel entry must be
removed by clicking Remove….
Enter a name for the new device (or edit the existing device name) and select a
supported device-type from the Type drop-down list. If applicable, the Port field will
indicate which of the UPX-2’s serial ports should be connected to the device. USB
devices can be enabled or disabled by checking or unchecking the Enable box.
NOTE: The Name which is entered for the device is for the end-user’s convenience
and is displayed only during calibration.
Display Output
The Display Output button permits you to select the output resolution and provides
test charts for setting up the display device. Output A and B have the same
resolution.
“Display Output” Window
Select the appropriate Output Resolution, and click Apply. If the screen resolution is
not acceptable, choose another resolution setting. If the controls are no longer visible
due to the changed resolution setting, use Crestron Toolbox to change the resolution.
Using Crestron Toolbox to change the display resolution:
1. Establish communication with the UPX-2 as described on page 59.
2. Select Tools | Text Console to open a text console window.
3. From the drop-down list on the bottom of the window, select the address
book entry for the UPX-2. The prompt for the UPX-2 will be displayed.
4. Type the command output H V where H is the horizontal resolution in
pixels and V is the vertical resolution in pixels.
5. Press Enter to activate the new resolution setting.
Select the following Test Patterns, in the following order, and adjust the display as
necessary.
1. Grid
2. Vertical Lines
3. Color Bars
4. Grayscale Gradient
5. Frequency Adjust Test
6. Streak, Boost and Skew
7. Full Screen White
8. RGB Gradient
NOTE: If the screen does not fit properly, adjust the resolution.
Select Project
Permits the selection of the UPX-2 program, a .vtz file. The default file location is
the internal flash. To select a project from the internal flash, select Browse and select
the compiled project to be loaded.
If loading an external file, check External as the Project Working Path and use the Select button to select the network drive and/or flash drive where the compiled
project is located. After selecting the location of the compiled project, select Browse
to find the compiled project file.
NOTE: Selecting the External option permits you to connect to a network drive,
USB devices, and the PC Card ports on the front of the UPX-2.
NOTE: If External is checked, the display list cannot be viewed via Crestron
Toolbox.
After the compiled project has been selected, press Load to load the project to the
UPX-2.
Each one of the video and RGB inputs is selected and adjusted from this window.
Click on an input tab and adjust the settings (resolution, horizontal and vertical
frequency) for the selected input. The selected input is shown on output B.
The “RGB/Video Setup” window can be brought up and hidden using reserved joins
from within a project. Refer to the latest version of the UPX-2 Reference Guide
(Doc. 6286) which is available from the Crestron website.
The “RGB/Video Setup” window contains the following settings as displayed in the
image. Changes are made in real time.
RGB is setup using the Size, Position, Color, and Lock Sync controls. The following
test patterns are recommended for adjustment.
Lock Sync – A vertical (alternating black/white lines) line test pattern screen is
recommended. Lock Sync is available for RGB only.
NOTE: The vertical line test pattern should look uniform. If you see dark vertical
bars in the test pattern, adjust ‘Coarse’ to eliminate bands. If you see only horizontal
noise, adjust ‘Fine’ to reduce or eliminate noise. You may also need to perform this
vertical line adjustment again after changing the size of the display image.
Size and Position – A vertical/horizontal line grid screen test pattern is
recommended when adjusting for position and size.
Color – Color bar and gray scale screens test patterns are recommended for color
adjustments. All inputs are adjusted for brightness and contrast. Red, green and blue
are individually adjusted for an RGB input. Hue and saturation are adjusted for
composite, S-video and component video inputs.
NOTE: Changes made in the SIMPL windows program override these color
adjustments.
NOTE: When Default is selected, all controls are set to zero.
Calibrate Auto, Default and Manual – Auto calibrate is the preferred setup method
for RGB. Auto calibrate automatically adjusts the input setting every time the source
is selected. It looks at the sync for “front and back porch”, and sets them for the
selected input. Auto calibrate is a mode that is set in the “Video Setup” window for
each RGB input. You must select the source and have it displayed before selecting
Auto from the Calibrate area. You can return to this setup screen when you want to
perform auto calibrate in the future.
If this selection does not look correct, select default calibrate, which sets the input
setting to the factory defaults.
Manual calibrate permits you to manually adjust the controls.
NOTE: If you are unable to obtain a stable RGB window using Auto or Default,
perform the manual lock sync adjustment (coarse and fine) before continuing with
the color, size, and position adjustments.
Presets – Up to 30 presets may be stored for future retrieval. Press Store to store the
settings in the preset location displayed. Press Load to load the settings of the preset
location displayed.
When an RGB source is connected, the UPX-2 automatically detects the horizontal
resolution, vertical resolution, and sync frequency of the source. The UPX-2 will
search through all of the presets that are defined for the detected settings. If a
matching preset is found, the preset will be applied to the detected source. The preset
number will be reported to the control system and displayed on the screen. If two or
more presets were found with matching settings, the last-recalled preset will be used
and the preset will be reported to the control system.
If a matching preset is not found, the UPX-2 will automatically calibrate for the RGB
source. These settings will be stored as the last-recalled settings.
If presets have not been stored for a specific input, the last-recalled settings will be
applied to all sources for the input. The preset number “0” will be reported to the
control system and displayed on the screen.
Video Setup
The setup screen for each video source contains the settings as displayed in the
following image. Changes are made in real time.
Video is setup using the Color and Overscan controls. The following test patterns are
recommended for adjustment.
Overscan – Overscan is the active image area in a video picture that is outside the
edges of the display device (does not apply to RGB). Overscan first came about
because of noise and other artifacts at the beginning and end of the scan lines. To
reliably eliminate the noise and fill the screen with a picture, the outside edge of the
active picture area was pushed out past the edge of the display area. The average or
targeted over-scan loss is about 5 to 10% of the image on each edge. Digital images
have nearly eliminated the noise and other artifacts at the edge of the picture, so
more of the video image can be safely shown. The Normal setting is usually the
correct choice for most video inputs.
Presets – Up to 30 presets may be stored for future retrieval. Press Store to store the
settings in the preset location displayed. Press Load to load the settings of the preset
location displayed.
When a video source is connected, the UPX-2 automatically detects the horizontal
resolution, vertical resolution, frame rate (frames per second), and whether the signal
is interlaced or deinterlaced. The UPX-2 will search through all of the presets that
are defined for the detected settings. If a matching preset is found, the preset will be
applied to the detected source. The preset number will be reported to the control
system and displayed on the screen. If two or more presets were found with matching
settings, the last-recalled preset will be used and the preset will be reported to the
control system.
If a matching preset is not found, the UPX-2 will automatically set the default
settings for a video signal (brightness = 0, contrast = 0, hue = 0, and saturation = 0).
These settings will be stored as the last-recalled settings.
If presets have not been stored for a specific input, the last-recalled settings will be
applied to all sources for the input. The preset number “0” will be reported to the
control system and displayed on the screen.
Manage Presets
Use the Manage Presets tab to copy presets for size, position, and color for one
source to other sources.
Audio settings are made in real time. Pressing Play Test plays a short internal audio
file. Volume adjustments are available for the Wave Out, Line In, and Microphone
signals while balance adjustments are available for the Wave Out and Line In signals.
There are also overall controls for the Master volume and balance. In addition, you
can enable or disable the key click sound. Defaults are +25 for volume and zero for
balance.
“Audio Setup” Window
Annotation
The Annotation button displays the “MediaMarker Session Information” window.
NOTE: This screen will display a flashing message (**INVALID PATH**) if there
is no flash card installed, or no folder available at the session folder location. This
may also occur in the case of an invalid login.
The “MediaMarker Session Information” window allows the author name, time,
date, session title and session notes to be stored for the current frame. The Author
drop-down list contains all the authors available on the system. Authors can be added
and removed from the Edit | Preferences | Authors menu within MediaMarker, or
by pressing
Frames created during the annotation session will use a default annotation template
file, frame prefix and frame output file type.
Each new frame title will contain the frame prefix followed by a sequential frame
number.
The frame template serves as a starting point for each new frame. Crestron supplies
some ready-made templates, or you can use one of your own.
Screen captures can automatically save the contents of the current annotation frame
to an image file. The file will be saved as the default file type (HTML, JPG, BMP,
PNG, or TIF) as specified in the session folder.
.
The Session Folder browse button
select a flash memory card, a network drive, or a USB drive.
The Default Frame Template browse button
templates. For Crestron provided templates, choose from the drop-down list.
For additional MediaMarker information, refer to “MediaMarker” on page 72 and
the help file included with the MediaMarker software.
Advanced Settings – Click Advanced... to further customize the operation of the
annotation feature.
The Highlighter section of the “Preferences” window is used to adjust the
translucency level of the highlighter tool.
Different cursor styles can be selected in the Cursor section of the “Preferences”
window.
The Effects section of the “Preferences” window determines how annotations will
disappear from the screen. Select the effect style from the drop-down list, the delay
before the effect begins, and the speed of the effect to change how annotations
disappear from the screen.
NOTE: To use effects, annotation animation must be enabled by the control system
program or a control on a UPX-2 touchpanel project.
When using a DTT touchpanel or a mouse, the functions of the buttons on the stylus
or mouse can be defined in the Pen/Mouse Functions section of the “Preferences”
window. The tip of the pen corresponds to the left mouse button. The pen side button
corresponds to the middle mouse button (if present) when rocked toward the tip and
the right mouse button when rocked toward the eraser. The eraser also corresponds
to the right mouse button.
After all changes have been made, click OK to save the settings and return to the
“MediaMarker Session Information” window.
The “Embedded Apps” window permits you to set Internet security to different
levels for different types of Internet sites.
“Embedded Apps” Window (UPX-2-MSO shown)
NOTE: UPX-2-MSO models will have a button labeled Activate Microsoft Office.
For more information, refer to “Office Activation (UPX-2-MSO only)” on page 45.
Internet Explorer Security Settings
Three security levels, high, medium, and low can be selected for each of the three
zones, Internet, intranet, and trusted sites. The security levels are defined as:
• High: The safest way to browse, but also the least functional. Less secure
features are disabled. Appropriate for sites that may have harmful content.
• Medium: Safe browsing and still functional. Prompts before downloading
potentially unsafe content. Unsigned ActiveX controls will not be
downloaded. Appropriate for most Internet sites.
• Low: Minimal safeguards and warning prompts are provided. Most content
is downloaded and run without prompts. All active content can run.
Appropriate for sites you absolutely trust.
Press Default to restore the default security settings. By default, security is set to
High for Internet, Medium for intranet, and Low for trusted sites.
The “Embedded Apps” window also permits you to enable the popup windows
(child windows) that open when you are in Internet Explorer (not the popup windows
of the embedded applications).
Press Close after all changes have been made. The UPX-2 must be rebooted for
changes to take effect. Refer to “SHUTDOWN Details” on page 51 for more
information.
CAUTION: At power up or reboot, the touchpanel will cycle through colors and the
Crestron logo screen for approximately 2.5 minutes prior to displaying the progress
bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2
while it is rebooting. Damage may occur.
Trusted Sites
A list of trusted sites can be created and edited by pressing Add/Remove Trusted
Sites.
To add or remove a trusted site, press Add/Remove Trusted Sites to open the
“Trusted Sites” window. From here, trusted sites can be added and edited. Sites are
listed by either domain name or IP address. Once all sites have been entered, press
Close.
“Trusted Sites” Window
CAUTION: At power up or reboot, the touchpanel will cycle through colors and the
Crestron logo screen for approximately 2.5 minutes prior to displaying the progress
bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2
while it is rebooting. Damage may occur.
NOTE:Save & Reboot on the SETUP MENU must be selected for Embedded
Apps changes to take effect.
NOTE: While browsing the Internet with the UPX-2, clicking on a link may cause a
message box titled "Restrictions" to appear that contains the text "This operation has
been cancelled due to restrictions in effect on this computer. Please contact your
system administrator." If this message appears, checking Enable Pop-ups in the
“Embedded Apps” window may correct this error. Other restrictions may also cause
this error, so this may not prevent all occurrences.
Office Activation (UPX-2-MSO only)
Press the button labeled “Activate Microsoft Office” to start the process for
activating Microsoft Office. A window will open describing the procedure and
requirements for activating Microsoft Office.
NOTE: An Internet connection is required to activate Microsoft Office. For
instructions on setting up an Internet connection, refer to “Establishing
Communications Between the PC and the UPX-2” on page 59.
Setup Microsoft Office (UPX-2-MSO Only)
1. Click OK to begin the activation process. Activation requires the product
key on the Microsoft Office CD included with the UPX-2-MSO. The
UPX-2-MSO will launch Microsoft Word and prompt the user for the
product key.
2. Enter the user name, initials, organization and the product key found on the
Microsoft Office CD that is included with the UPX-2-MSO.
3. Click OK to complete the activation.
ETHERNET Details
The ETHERNET MENU allows configuration of the UPX-2’s settings for Ethernet
communications.
Ethernet
Press the Ethernet button to access the “Ethernet Setup” window. Changes are made
in real time and there is typically no need to reboot. The Ethernet address and mask
are displayed on this screen.
“Ethernet Setup” Window
Click TCP/IP Setup to open the “EthernetExternal Properties” window. This
window displays the connection and related required items.
To establish dynamic or static processing, select Internet Protocol (TCP/IP) and
click Properties.
“Internet Protocol (TCP/IP) Properties” Window
Transmission Control Protocol/Internet Protocol (TCP/IP) is a set of protocols that
defines how to transfer data between two computers. TCP monitors and ensures
correct transfer of data. IP receives the data from TCP, breaks it up into packets, and
ships it off to a network. The IP address is a unique number consisting of four parts
separated by dots, e.g., 165.113.245.2.
Dynamic Host Configuration Protocol (DHCP) is a protocol for assigning dynamic
IP addresses to devices on a network. With dynamic addressing, a device can have a
different IP address every time it connects to the network. In some systems, the IP
address of the device can even change while it is still connected. DHCP also supports
a mix of static and dynamic IP addresses.
Dynamic addressing simplifies network administration because the software keeps
track of IP addresses rather than requiring an administrator to manage the task. New
computers can be added to a network without manually assigning each one a unique
IP address.
IP Table
Edit, remove, or enter a control system’s IP address in the IP table to enable
communication between the UPX-2 and a control system. The UPX-2 can
communicate with multiple control systems.
Refer to the latest version of the Crestron 2-Series Control Systems Reference Guide
(Doc. 6256) for more information on IP tables.
“IP Table Setup” Window
The IP ID is the ID number that is used to identify the UPX-2 in a control system’s
IP table. The IP ID should match the IP ID set in the control system’s SIMPL
Windows program. The IP Address field lists the IP address of the control system
that will address the corresponding IP ID.
Identity
Press Identity to open the “Network ID” window. The “Network ID” window
displays the hostname and workgroup that identify the UPX-2 on the network. The
hostname may be used when transferring a program over Ethernet using Crestron
Toolbox. This window permits editing of the hostname and workgroup.
NOTE: The hostname is required if a static IP address is not used.
Sharing
Press Sharing to open the “Configure Shared Folders” window. This window is used
to set up shared folders. Sharing enables remote computers to view and/or modify
files stored on the UPX-2.
“Configure Shared Folders” Window
Click Add New Share… to browse and add directories with permission to read-only
or read/write. Click Close after adding all folders to be shared.
MISC. CONTROLS Details
The Misc. Controls MENU contain the Diagnostics and Show Keyboard buttons.
Press the Diagnostics button to display the firmware version number, control popup
messages and appearances, and to reset the end user license.
There are various types of popup messages. Following are definitions of each
message type:
• Warning: An event occurred that may affect the normal operation of the
unit.
• Error: An operation has failed.
• Fatal: An event occurred which will require the unit to be reset.
The “Diagnostics” Window in Miscellaneous Controls
Click the Show Keyboard button to display the on-screen keyboard.
The on-screen keyboard can be used in an identical manner to a physically connected
keyboard. The on-screen keyboard can be used in any of the embedded applications,
for example, enter a web address, enter data into a spreadsheet, etc.
Exit the on-screen keyboard by selecting File | Exit.
On-Screen Keyboard
NOTE: If Ctrl+Alt+Shift is selected from the onscreen keyboard, user accounts
and passwords can no longer be typed from the onscreen keyboard or an external
keyboard.
NOTE: The on-screen keyboard cannot be used when the UPX-2 is in the
Annotation mode. The on-screen keyboard cannot be used with MediaMarker
Notebook.
SHUTDOWN Details
To reboot the UPX-2, press Save & Reboot, located in the SHUTDOWN section of
the SETUP MENU.
CAUTION: At power up or reboot, the touchpanel will cycle through colors and the
Crestron logo screen for approximately 2.5 minutes prior to displaying the progress
bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2
while it is rebooting. Damage may occur.
To turn off the UPX-2, press Shut Down, located in the SHUTDOWN section of the
SETUP MENU.
CAUTION: Do not turn off power to the UPX-2 while it is shutting down. Damage
may occur.
• The screen goes black.
• You may see various images on the display. This may take a few minutes.
• When a screen appears with the Windows logo that says "It is now safe to
turn off your computer”, you may turn off the power.
This is the recommended method for powering down the UPX-2. After the UPX-2
has been shut down, the power cord can be safely removed from the UPX-2.
STANDBY TIMEOUT Details
The STANDBY TIMEOUT function can turn off the display outputs when the
screen has not been touched for a specified time frame (minutes). When a display is
activated, the last screen to be displayed reappears. Minutes can vary from 0 to 120,
where 0 disables the timeout. Press Up or Down to adjust the timeout period.
“Standby Timeout”
The timeout time of each output can be set individually by selecting the relevant
output. The timeout time of both outputs can be set simultaneously by selecting
Both. To increase the timeout period, press Up. To decrease the timeout period,
press Down.
Refer to the following diagram and complete the video and communications
connections as needed in any order. Connect the power cord last.
NOTE: To prevent overheating, do not operate this product in an area that exceeds
the environmental temperature range listed in the table of specifications.
Consideration must be given if installed in a closed or multi-unit rack assembly since
the operating ambient temperature of the rack environment may be greater than the
room ambient. Contact with thermal insulating materials should be avoided on all
sides of the unit. Do not block fan vents.
NOTE: The maximum continuous current from equipment under any external load
conditions shall not exceed a current limit that is suitable for the minimum wire
gauge used in interconnecting cables. The ratings on the connecting unit's supply
input should be considered to prevent overloading the wiring.
NOTE: Certain USB flash drives may not be recognized by the UPX-2 if they are
left connected during a reboot or when power is cycled. To recognize a USB flash
drive that is not recognized by the UPX-2, disconnect and reconnect the drive after
the UPX-2 has completed rebooting.
NOTE: If using a UPX-2 containing a 512MB compact flash operating system, the
USB cable should be connected to the bottom-left USB port.
Connecting Multiple Touchpanels
Up to five touchpanels (up to four Crestron, CyberTouch, or Wacom USB
touchpanels and one third party serial touchpanel) can be connected to the UPX-2 at
one time. The touchpanels can be connected to the UPX-2s four USB ports while the
third party serial touchpanel is connected to the AUX COM port. All of the
touchpanels can share an RGB output using an RGB switch as shown in the
following diagram.
Connecting Multiple Touchpanels
Some USB touchpanels may draw too much power, and prevent the UPX-2 from
booting up correctly. Use a powered USB hub to connect touchpanels that draw too
much USB power.
Only one third party touchpanel can be connected at any time.
Extending the VGA and USB Cables
The following diagram details the method of extending the USB and RGB (VGA)
cables for the DTT-15V2 or DTT-17 when connecting to the UPX-2.
Crestron has successfully tested the following USB extenders:
When connecting S-video cables, make sure to connect one set to one input. Connect
Y to the B input and C to the C input. The A input of VIDEO INPUT 1 and VIDEO
INPUT 2 may be used for a composite video connection. Refer to the following
diagram.
NOTE: If you are using a 4-pin DIN S-video cable, you will need to use a 4-pin
(female) DIN to BNC adapter (adaptor not included).
When connecting Component video, connect one set of Y, PB, and PR to one set of
connectors. Only VIDEO INPUT 1 supports HDTV. Refer to the following diagram.
Component Video Connections
VIDEO INPUT 1/HDTV
A
B
Y
Y
P
B
C
C
P
R
VIDEO INPUT 2
A
Y
B
Y
P
B
C
C
P
R
Component
Signal
Luminance
Signal
B
P
Component
Component
Signal 1
Signal
R
P
Component
Component
Signal
Luminance
Signal
P
Component
Component
Signal 2
B
Signal
R
P
Component
The following chart shows the maximum possible video connections that can be
made using both VIDEO INPUT 1 and VIDEO INPUT 2.
NOTE: Only two video sources can be displayed at any one time.
The following procedure describes how to configure the audience output for use with
a projector.
1. Set the projector’s aspect ratio (4:3 or 16:9) and turn off the keystone
feature.
2. Open the SETUP MENU as described in “Configuring the UPX-2” on page
23 and press the Display Output button to configure the UPX-2’s display
output.
3. Set the resolution to the projector’s native resolution.
4. Select the “Grid” test pattern on the UPX-2 and adjust the vertical &
horizontal position on the projector. Do not adjust the size if the UPX-2 is
set to the projector’s native resolution.
5. Select the “Vertical Lines” test pattern on the UPX-2 and adjust the
projector as required.
a. If vertical bars are displayed, adjust the Coarse adjustment (also
known as “Clock Adjustment”, “Pixel/Dot clock”, and “Pitch
Adjustment”) to eliminate the vertical bars.
b. If the image has horizontal noise, adjust the Fine adjustment (also
known as “Phase Adjustment”) to eliminate the problem.
c. Select the Grid test pattern and recheck the position.
6. Close the Display Output window by pressing Close.
7. Adjust the projector for RGB sources connected to the UPX-2.
a. Install Crestron Toolbox on the RGB source.
b. Open Crestron Toolbox and select the Video Test Pattern tool by
clicking the
c. Select the Grid test pattern from the drop-down menu and click the
Full Screen button.
d. From the UPX-2 SETUP MENU, open the “RGB/Video Setup”
window and select the RGB source.
e. Adjust the position of the RGB source. If the source is not native
resolution to the UPX-2 output, adjust the size as necessary. If the
source is native resolution to the UPX output, do not adjust size;
this will reduce the image quality of the source.
f. On the RGB source, click the Grid test pattern, select the Vertical
Bars test pattern from the drop-down menu, and click the Full Screen button.
g. On the UPX-2, adjust the Coarse or Fine settings. If noisy, adjust
the Fine setting. If there are vertical bars, adjust the Coarse
setting.
button.
h. On the RGB source, click the Vertical Bars test pattern, select the
Color Bars test pattern from the drop-down menu, and click the
Full Screen button.
i. On the UPX-2, adjust the Color settings.
8. Repeat for every RGB source that is connected to the UPX-2.
For programming tips and reference information, refer to the latest revision of the
UPX-2 Reference Guide (Doc. 6286) which is available from the Crestron website.
NOTE: Crestron recommends using the latest programming software and that each
device contains the latest firmware to take advantage of the most recently released
features. Please check the Crestron website (http://www.crestron.com/updates) for
the latest versions of software and firmware. New users are required to register to
obtain access to this site.
NOTE: UPX-2s with the 512MB compact flash operating system cannot be
upgraded to the 1GB compact flash operating system with the procedures described
in this section. For instructions or upgrading a compact flash operating system, refer
to the latest version of the UPX-2 1GB Memory & Operating System Upgrade
Installation Guide (Doc. 6443).
Assuming a PC is properly connected to the entire system, Crestron programming
software allows the programmer to upload programs, projects and firmware to the
system and touchpanels after their development. However, there are times when the
files for the program and projects are compiled and not uploaded. Instead, compiled
files may be distributed from programmers to installers, from Crestron to dealers,
etc. Even firmware upgrades are available from the Crestron website as new features
are developed after product releases. In those instances, one has the option to upload
via the programming software or to upload and upgrade via Crestron Toolbox.
®
The following sections define how one would upload a Vision Tools
(VT Pro-e) project or upgrade the firmware of the UPX-2. However, before
attempting to upload or upgrade, it is necessary to establish communications between
the PC and the UPX-2.
Pro-e
Establishing Communications Between the PC and
the UPX-2
When communicating with a UPX-2 from a PC, one of two communication methods
can be used:
To prepare the UPX-2 for communication, refer to the following figure for a typical
connection diagram.
Communications Connections
Serial Communication Setup
A PC can be directly connected to the AUX COM port of the UPX-2 using a nullmodem cable.
NOTE: You must connect a PS/2 keyboard and mouse to the UPX-2 to establish
communication for the first time. After the initial setup, the mouse and keyboard will
not be required except for troubleshooting.
1. Power up the system. Ensure that hookup, output resolution, touchpanel
calibration and the other setup procedures have been performed as outlined
in the Quick Start section at the beginning of this guide.
2. If a project has not been loaded, or if an invalid project has been loaded, the
UPX-2 defaults to the SETUP MENU screen. To access the SETUP MENU
after a valid program has been loaded, simultaneously press a combination
of three function keys: Ctrl+Alt+Shift.
3. The “Validate User Account Info” window appears. The default User
Account is ‘upxadmin’. Enter the default Password ‘upxadmin’ and click
Validate.
4. The “Upx Debug Output” window appears and permits access to the
SETUP MENU by clicking Project | Enter Setup Mode.
“Upx Debug Output” Window
SETUP MENU Screen
NOTE: If the SETUP MENU is not displayed in the center of the screen,
refer to the note on page 26 for instructions on adjusting the display.
5. The Touch Screen button permits you to select how to use the AUX COM
serial port via the “Touch Screen/Console Settings” window. You must
select Console to establish communications and upload programming via
the serial connection. In the Console Settings box, select the Baud Rate
(115200), select Parity (None), select Data Bits (Eight), select Stop Bits
(One), and enable RTS/CTS.
6. Click OK, and then click Save & Reboot on the SETUP MENU.
CAUTION: At power up or reboot, the touchpanel will cycle through
colors and the Crestron logo screen for approximately 2.5 minutes prior to
displaying the progress bar. This is a normal part of the boot up process. Do
not turn off power to the UPX-2 while it is rebooting. Damage may occur.
NOTE: If you are going to use the serial port (AUX COM) for a touchpanel, you must return to this window, choose 3
Screen / Tablet, and Save & Reboot.
rd
Party Touch
7. Connect the AUX COM port on the UPX-2 to one of the COM ports
(usually COM 1) on the PC. Use a null modem RS-232 cable with a DB9
female connector on both ends. Most commercially available null-modem
cables are acceptable; they should have at least five pins for transmit,
receive, ground, and hardware handshaking (pins 2, 3, 5, 7, and 8).
Null Modem Cable
Pins
2
3
5
7
8
Pins
2
3
5
7
8
8. Open Crestron Toolbox and click the Address Book icon to open the
Address Book. Alternatively, you can open Crestron Toolbox and select
Tools | Manage Address Book to open the Address Book. The Address
Book allows you to maintain a list of accessible control systems and
network devices. You can establish a session with any or all of the devices
in the address book (provided the PC has a valid connection to the Cresnet
or Ethernet network).
9. Select the device from the Address Book or click Add Entry and type a
10. Select RS232 as the Connection Type and select the serial settings specified
in step 5. This sets the PC to the same serial settings. Enter the settings and
click OK.
Crestron Toolbox Address Book Setup for Serial Connection
11. Click the System Info icon and select UPX2 from the drop-down list if
it is not already selected. If communication is successful, the “System Info”
window displays the operating system, Cresnet ID, connection parameters,
memory usage, and hardware information.
The Functions menu may now be used to upload a project, update
firmware, and reset the network ID.
Crestron Toolbox Functions Menu
TCP/IP Communication
This section explains how to configure a UPX-2 to communicate over Ethernet using
TCP/IP. These procedures assume that the UPX-2 has been powered up and
connected as shown on page 60.
1. To establish TCP/IP communications with the UPX-2, a serial connection
must be established between the PC and UPX-2. Refer to “Serial
Communication Setup” on page 60 for instructions.
2. While connected to the UPX-2, select Functions | Ethernet Addressing.
The current IP address, IP mask and default router are displayed.
“Ethernet Address” Window
3. Enter a new IP address, IP Mask, Default Router, or select Enable DHCP
and click OK.
NOTE: The UPX-2 Ethernet default communication mode is DHCP. Refer
to “Ethernet” on page 46 for Ethernet setup instructions and use the SETUP
MENU to change communication format if desired.
4. Ensure that all devices are connected to the control system. For TCP/IP, use
CAT5 straight through cables with 8-pin RJ-45 connectors to connect the
LAN port on the UPX-2 and the LAN port on the PC to the Ethernet hub.
Alternatively, you can use a CAT5 crossover cable to connect the two LAN
ports directly, without using a hub. The following figure illustrates pinouts
for straight through and crossover RJ-45 cables. Pins 4, 5, 7, and 8 are not
used.
RJ-45 Straight Through Cable – For Connection Through Hub
FROM
PIN
1 White/Orange Tx+ 1 Tx+
2 Orange Tx- 2 Tx-
3 White/Green Rc+ 3 Rc+
6 Green Rc- 6 Rc-
RJ-45 Crossover Cable – For Direct PC Connection
FROM
PIN
1 White/Orange Rc+ 3 Tx+
2 Orange Rc- 6 Tx-
3 White/Green Tx+ 1 Rc+
6 Green Tx- 2 Rc-
COLOR SIGNAL TO PIN SIGNAL
COLOR SIGNAL TO PIN
SIGNAL
5. Once the cable connections are made, open Crestron Toolbox and click
Tools | Manage Address book to display the “Address Book” window.
6. Click Add Entry and type a name for the new device.
7. Click TCP as the connection type. Enter the IP address or hostname of the
UPX-2 and click OK.
8. Click the System Info icon to display the “System Info” window. From
the drop-down list on the bottom of the page, select the entry created in
step 7.
If the UPX-2 is to communicate with a control system over TCP/IP, an IP table must
be created on the UPX-2 to identify the control system(s) it will communicate with
over TCP/IP.
Use the following instructions to create the IP table.
1. Select Functions | IP Table Setup from the Crestron Toolbox menu bar.
“IP Table” Window
2. If the UPX-2 already has an IP table, it is displayed at the top of the
window.
3. Click Add Entry to add a new IP table entry or select an existing IP entry
from the list and click Modify Entry. Up to 252 entries can be listed on a
UPX-2’s IP table. Click Remove [Del] to remove a selected IP entry or
click Clear List to remove all of the entries from the IP table.
NOTE: IP table entries that have not yet been sent to the device are listed in
red.
If loading a saved IP table, click Load From File… to browse for a saved
IP table.
4. To enter a new IP ID, select the hexadecimal IP ID of the control system
from the IP ID list. The IP ID of the control system must match the IP ID
that is specified to the control system in the SIMPL Windows program.
“IP Table Entry” Window
NOTE: All IP table entries are set as Master and cannot be changed.
5. In the IP Address/Hostname field, enter the static IP address of the control
system, or if the control system is DHCP-enabled, its fully qualified domain
name. After entering all of the information, click OK to add the entry to the
IP table.
6. Repeat this procedure for all of the control systems that will control the
UPX-2.
7. Click Save To File… on the “IP Table” window to save this IP table to the
PC.
8. Once all of the control systems have been listed, click Send to Device on
the “IP Table” window to upload the IP table to the UPX-2. The UPX-2 will
reboot and all of the table entries will be listed in black.
CAUTION: At power up or reboot, the touchpanel will cycle through
colors and the Crestron logo screen for approximately 2.5 minutes prior to
displaying the progress bar. This is a normal part of the boot up process. Do
not turn off power to the UPX-2 while it is rebooting. Damage may occur.
NOTE: If a control system is to communicate with the UPX-2 over
TCP/IP, the control system's IP table must have an entry for the UPX-2. The
entry should list the UPX-2’s IP ID and the internal gateway IP address
127.0.0.1. For more information, refer to the latest version of the Crestron
e-Control Reference Guide (Doc. 6052).
NOTE: When an IP table is sent to the UPX-2, the UPX-2 will reboot and
the previously loaded IP table will be overwritten.
Troubleshooting Communications
Use the following checklist if communication cannot be established with the UPX-2.
1. Verify that you are using the correct cables. As described previously, an
RS-232 connection requires a null modem serial cable. TCP/IP connection
requires a CAT5 cable with 8-pin RJ-45 connectors.
2. With a serial connection, verify that the correct COM port on the PC has
been selected. Some computers have more than one COM port; some may
be internal (e.g., for a modem). Consult the manufacturer’s documentation
for further information about the COM ports on your PC.
3. Remove and reapply power to the UPX-2.
4. If communication still cannot be established, contact Crestron customer
service.
The compiled VT Pro-e project file is uploaded to the UPX-2 with Crestron Toolbox.
While the UPX-2 can use project files that are located on a removable drive or a
network drive, projects loaded with Crestron Toolbox become the default UPX-2
project. Other UPX-2 projects can be selected from the “Select Project” section of
the SETUP MENU as described on page 34.
NOTE: The maximum usable project size is 192MB.
1. Verify that the procedure for “Establishing Communications Between the
PC and the UPX-2” that begins on page 59 has been performed to establish
a connection between the PC and the UPX-2.
2. Open Crestron Toolbox and click the System Info icon
3. When the “System Info” window appears, select the address book entry of
the UPX-2 where the program will be uploaded. The Functions option
becomes available from the menu bar.
4. Select Functions | Project.
5. The “Project” window is used to select the project to be uploaded to the
UPX-2.
“Project” Window
Each time a project is selected using the
added to the Project File drop-down list. This makes it convenient to recall
projects without need to browse to a directory.
command, that project is
.
Selecting Send All Files sends the entire project.
Selecting Send Selected File Types sends only the file types that are
selected. Core Files are files that include UPX-2 logic, join number
remapping, and other files related to UPX-2 functionality. Graphic Files are
graphics that are displayed on the UPX-2 output. Sound Files are WAV
files that are assigned within a UPX-2 project. Font Files are fonts that are
part of a UPX-2 project.
Selecting Send Modified Files Only will only send files that are different
from those that are currently stored in the UPX-2. Note that if any pages in
the UPX-2 are not present in the project, those pages will be deleted from
the UPX-2.
NOTE: Crestron Toolbox compares the time required to send the modified
files against the time required to send the entire project. Crestron Toolbox
will then select the package with the shorter transmission time.
6. Click the button to browse for a new compiled (.vtz) program.
“Open” Window
7. Select a file and click Open. When the “Project” window re-opens click
Send to send the project to the UPX-2.
To verify that the project has been transferred successfully, select Tools |
System Info. The new project information will be displayed in the “System
Info” window.
Firmware Upgrade
To take advantage of all the UPX-2 features, it is important that the unit contains the
latest firmware available. Please check the Crestron website for the latest version of
firmware. Not every product has a firmware upgrade, but as Crestron improves
functions, adds new features, and extends the capabilities of its products, firmware
upgrades are posted. To upgrade the firmware, complete the following steps.
NOTE: UPX-2s with the 512MB compact flash operating system cannot be
upgraded to the 1GB compact flash operating system with the procedures described
in this section. For instructions or upgrading a compact flash operating system, refer
to the latest version of the UPX-2 1GB Memory & Operating System Upgrade
Installation Guide (Doc. 6443).
NOTE: This procedure can only be used for firmware upgrades that are downloaded
from the Crestron website.
1. Verify that the procedure for “Establishing Communications Between the
PC and the UPX-2” that begins on page 59 has been performed.
2. Open Crestron Toolbox, click the System Info icon and select the
UPX-2s address book entry from the drop-down list if it is not already
4. The “Firmware” window displays the model and current firmware version.
Click Browse… to find a new firmware file to upload.
“Firmware” Window
5. When the following screen appears, browse to locate the firmware (.csz or
.zip) file. ZIP files may contain release notes that can be viewed by clicking
View… in the “Firmware” window.
Locate Firmware in the “Open” Window
6. Click Open to select the file.
7. The “Firmware” window reopens indicating the new firmware version to be
uploaded. Click Send to transfer the new firmware to the device. Click
Close after the firmware has been transferred.
CAUTION: While performing a firmware update, do not power off the
device unless it is unresponsive for an excessively long period of time (i.e.
greater than 15-20 minutes).
NOTE: UPX-2 firmware can only be downgraded to similar version
numbers (i.e., the first three digits must match). For example, 2.08.009 can
be downgraded to 2.08.006. However, 2.10 cannot be downgraded to 2.09.
NOTE: Touchpanel calibration may be required after a firmware upgrade.
NOTE: Microsoft Word 2003, Microsoft Excel 2003, and Microsoft PowerPoint
2003 are robust applications that require significant memory to operate smoothly.
Try to avoid launching all these application simultaneously to avoid performance
degradation.
NOTE: The UPX-2-1GB and UPX-2-MSO are presentation devices and are not
intended for content creation.
The following application functions have been removed for release in the
UPX-2-MSO:
The Crestron MediaMarker Notebook software is used to create, organize and save
presentations. Crestron Notebook software works with the UPX-2 Universal
Presentation Processor and DTT DualTouch Technology touchpanels. A presenter
can devise an entire lecture or demonstration and save it to the notebook. At the
presenter’s discretion, the audience may view the presentation complete with
annotation in real-time.
You can use the Crestron MediaMarker Notebook software with the UPX-2 and
DTT products or on your own personal computer.
In addition to containing the tools required for object creation, Crestron Notebook
software can import graphics and text from many other applications. Importable
objects include: HTML, JPG, BMP, PNG, and TIF.
MediaMarker notebook projects can be saved and retrieved to disk or to notebook
(Export and Import functions in the File menu).
File | Export Project – Archives the project into one file.
File | Import Project – Opens and extracts all files from a previously exported
project into an active folder.
NOTE: When saving a project, the background images are stored as external
graphic files. The graphic file type (HTML, JPG, BMP, PNG, and TIF) can be set
within Edit | Preferences | Application Settings.
Additional information is available in the MediaMarker help file and the latest
version of the UPX-2 Reference Guide (Doc. 6286), which is available from the
Crestron website.
Security Infrastructure
Since the UPX-2 does not use a traditional hard drive, but rather an image that gets
restored every time the UPX-2 is rebooted, any virus infection is cleared
immediately after a reboot. However, using the currently available tools and
techniques, Crestron has provided an infrastructure that protects against possible
virus infections.
1. Executables/Scripts brought in on external media
The implementation of the UPX-2 series has restrictions on starting any
application or script. The only applications that can be started are those allowed
by Crestron, and these can only be started from the Crestron project.
2. Downloaded Program/Script
Depending on the settings established in the “Embedded Apps” section of the
SETUP MENU, the UPX-2 can have download permissions enabled or disabled.
The only files the browser can open regardless of the security settings are the
files it has plug-ins for, such as PDF, etc.
3. Browser Hijack and Browser vulnerability
Crestron has patched all currently known hijacks and vulnerabilities. Future
updates can be downloaded from the Crestron website.
4. E-mail Viruses
There is no e-mail client installed on the UPX-2. Email-based viruses cannot be
executed.
5. Viruses that attack web/FTP servers
The UPX-2 does not run a web or FTP server. Therefore, it is not listening to
port 21 or 80. The only ports the system listens to are the ports registered to
Crestron.
6. Virus from other machines on the network
Since drives on the UPX-2 can be shared on the network, it is possible that a
virus can write itself to files/folders on these shares. Our recommendation
therefore is to share as "Read-Only," so that viruses cannot attach themselves to
files on the UPX-2.
7. ActiveX and Java
Depending on the settings established in the “Embedded Apps” section of the
SETUP MENU, the UPX-2 can have ActiveX and Java permissions enabled or
disabled. For more information, refer to “Embedded Apps” on page 43.
NOTE: While browsing the Internet with the UPX-2, clicking on a link may
cause a message box titled "Restrictions" to appear that contains the text "This
operation has been cancelled due to restrictions in effect on this computer.
Please contact your system administrator." If this message appears, checking
Enable Pop-ups in the “Embedded Apps” window may correct this error. Other
restrictions may also cause this error, so this may not prevent all occurrences.
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
UPX-2 Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
UPX-2 does not
function.
No video output
displayed.
UPX-2 does not boot
properly.
Wrong source or video
displayed.
Video from RGB source
is garbled or no output.
UPX-2 does not respond
to ping command.
Mouse or touchpanel
does not work.
UPX-2 is not receiving
power.
Incorrect
firmware/software.
Incorrect cable
connections.
Wrong VT Pro-e or
SIMPL Windows
programs.
VT Pro-e project not
set up correctly.
DTT touchpanel
incorrectly setup.
Incorrect cable
connections.
VT Pro-e project not
set up correctly.
Wrong effect selected
in “Video Properties”.
Analog join value has
been set.
IP address not correct
(LAN green and amber
LEDs are off).
IP mask not correct
(LAN green and amber
LEDs are on).
PC and UPX-2 not on
same subnet.
Incorrect Touch
settings.
CORRECTIVE ACTION
Verify power to unit.
Update firmware/software versions as
per those listed in the “Specifications”
section.
Follow connection procedures in this
guide and inspect connector pins.
Verify RGB output cable connection to
unit and video display, and correct USB
port.
Verify correct programs.
Verify proper video set up for each
video window displayed.
“Communication Error
with Control System” is
displayed when demo
project loaded.
“Invalid Path” displayed
in MediaMarker Session
Information window.
A "Restrictions" message
appears.
UPX-2 is unable to
communicate with
control system.
Path not specified or
no Flash memory
installed.
Enable Pop-ups not
checked.
Check CUZ file version.
Check UPX-2 Cresnet ID.
Check for or load demo program in
control system.
Specify network path or install Flash
memory in PC Card slot A or B.
Open SETUP MENU | Embedded Apps
and click checkbox.
Restoring UPX-2 Default Settings
To restore the default settings of the UPX-2:
1. Connect to the UPX-2 as described in “Establishing Communications
Between the PC and the UPX-2” on page 59.
2. Open a console window in Crestron Toolbox and type the command
RESTORE. This command will affect the following parameters:
• IP Table: All IP table entries are deleted.
• Video/RGB settings: Settings are reset to “0”.
• Net ID: Reset Net ID to 03.
• Display Output will be set to 1024 x 768.
• Project Working Path: The Project Working Path will be set to
user\display.
• Internet Security settings: High for Internet sites, Medium for
Intranet, Low for Trusted sites. Trusted sites list is restored to
crestron.com and 192.168.*.*.
• Standby Timeout: Standby Timeout will be reset to 10 minutes.
• Console settings: Restored to factory defaults (115200 Baud, no
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the UPX-2, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
The following definitions may be helpful when setting up the UPX-2.
• RGB and video definitions, on page 77
• Video standards, on page 78
• Progressive and interlaced video, on page 79
• Aspect ratios, on page 81
RGB and Video
RGB
The eye is capable of seeing only three colors, red (R), green (G), and blue (B). The
brain extracts full spectrum information from varying intensities and combinations of
these three colors. For example, when you see red and blue together, the brain
interprets a third color. The proportion of red to blue determines if this color is
shifted towards the red (violet) or the blue (purple).
Because of this physiological limit of vision, a video system need only reproduce
red, green, and blue information.
Input synchronization for the UPX-2 can be horizontal and vertical (H&V),
composite sync, or sync on G. Output sync of the UPX-2 is always H&V.
Composite (480i) and S-Video
Compression of all of the video information (luminance and chrominance) into one
signal was devised in the early days of color television to permit transmission over
the airwaves. This standard was defined by the National Television Standards
Committee (NTSC) and is known as composite video. However, these compressed
composite signals, which require RGB separation to drive a video display, cannot be
fully restored to their original quality.
An S-video cable carries two separate signals, one for luminance (Y) and one for
chrominance or color (C). The Y signal is the same as in the native component video
format. And the C is simply a combination of the B-Y and R-Y color difference
signals. (S-video is also referred to as Y/C.) By keeping luminance and chrominance
information separate, most of the signal loss inherent in the conversion of composite
to RGB video is avoided.
Y, PB, PR Component Video
The original RGB signal is divided into three component parts:
• The luminance signal contains the black & white (brightness) information
in the original RGB signal. It is referred to as the "Y" component.
• The color difference signal B-Y contains the blue information, minus the
luminance information. This signal is also called C
signal designation), and P
component video).
• The color difference signal R-Y contains the red information minus the
luminance information. This signal is also called CR (the digital color space
signal designation), and PR (the analog color space designation in
component video).
The color difference channels (B-Y and R-Y) are algebraically recombined with the
luminance channel to produce a full color picture, recreating the green information
through this mathematical process. The original green data can consume more than
half the bandwidth of a video signal.
NOTE: Color space is a method used to specify, create and visualize color. Color is
defined by three attributes: brightness, hue and intensity. These three dimensions of
color exist in a mathematical three-dimensional space, making it possible to specify
precise colors.
Video Standards
HDTV (High Definition Television)
High-definition television is a high-resolution digital television broadcast and
playback system composed of roughly a million or more pixels (picture elements),
16:9 aspect-ratio screens, and AC3 (Dolby Digital six-channel digital audio
standard). A subset of digital television, HDTV formats include 1080i and 720p
resolution.
1080i
A designated format of high-definition television in the Advanced Television
Systems Committee Digital TV standard, with 1,080 vertical pixels by 1,920
horizontal pixels. The i stands for interlaced, painting odd-numbered scan lines in
succession, then going back and filling in the remaining even-numbered lines. A
complete picture is created 30 times per second. 1080i is a high-resolution digital
television broadcast and playback system composed of roughly a million or more
pixels (picture elements), 16:9 aspect-ratio screens, and AC3 (the Dolby Digital sixchannel digital audio standard). The signal is supplied in Component format; Y
(luminance) and separate chrominance signals P
Society of Motion Picture and Television Engineers (SMPTE) as 274m, 59.94 Hz
(60 Hz) vertical and 33.716 kHz horizontal (33.75 kHz), 0.600 volts peak-to-peak.
, and Pr. 1080i is designated by the
b
720p
A format designated as high-definition television in the Advanced Television
Systems Committee Digital TV standard. This technology comprises 720 vertical
pixels and 1,280 horizontal pixels. The p stands for progressive, also called
sequential scanning, by which all odd and even scanning lines are "painted" by an
electron beam every 1/60 of a second. ). To use a 720p resolution with the UPX-2 it
must be first converted to RGB. Crestron recommends a converter made by Key
Digital Systems, model number KD-CTCAL (www.keydigital.com) for this
application.
720p is designated by the Society of Motion Picture and Television Engineers
(SMPTE) as 296m, 59.94 Hz (60 Hz) vertical and 33.716 kHz horizontal (33.75
kHz), 0.600 volts peak-to-peak.
SDTV (Standard Definition Television)
Digital television format that includes 480-line resolution in both interlaced (480i)
and progressively scanned (480p) formats, and offers discernible improvement over