Crestron TSW-560-W-S Specifications

TSW-560

5” Touch Screen

> Ultra clean, modern appearance

> Thin profile and small footprint

> Affordable and easy to install

> 5” widescreen active-matrix color display

> 960 x 540 qHD display resolution

> Capacitive touch screen technology

> Multi-touch capable

> Smart Graphics® performance

> Backlit soft-touch capacitive buttons

> Any/all button hide feature

> Auto-brightness control

> Voice recognition capability

> H.264 or MJPEG streaming video display

> Built-in 5 MP H.264 IP camera

> Built-in microphone and speakers

> Rava® SIP intercom and phone technology

> Native Sonos® app

> Crestron Fusion® room scheduling

> Built-in PinPoint™ beacon

> Customizable audio feedback

> Built-in web browsing

> On-screen multi-language keyboard

> Customizable screensaver

> Single-wire Ethernet connectivity

> PoE or PoE+ network powered

> Pre or post-construction wall mounting

> Lectern mount over a rectangular cutout

> TSW-UMB-60 Universal Mounting Bracket included

> TSW-UMB-60-PMK Pre-Construction Mounting Kit included

> Masonry compatible back box available

> Tabletop and swivel mount options available

> Available in smooth black or white finish

Advanced Touch Screen Control

A Crestron® touch screen offers an ideal user-interface for controlling
all the technology in your home, boardroom, classroom, courtroom, or
command center. Touch screens simplify and enhance the way you use
technology, doing away with those piles of remote controls, cluttered wall
switches, disparate smartphone apps, and cryptic computer screens.
For controlling audio, video, lighting, shades, HVAC, security, and other
systems, Crestron touch screens are fully-customizable with easy-to-use
controls and icons, true feedback and real-time status display, live
streaming video, voice recognition, web browsing, and a full-featured
media player for an enhanced multiroom entertainment experience.

[1,2]

[2]

[2]

[2]

[4]

[5]

[1]

[4]

[6]

[3,6]

[3]

[2]

With its clean, contemporary design highlighted by edge-to-edge glass
and stunning color graphics, the Crestron TSW-560 touch screen makes
an elegant statement on any wall, tabletop, or lectern. Perfectly at home in
the most contemporary residence or modern office building, its high-tech
good looks underline its power for simplifying everyday tasks and
functions throughout any facility.

The TSW-560 delivers the ultimate touch screen experience in an
unobtrusive, space-saving design. It features a brilliant 5 inch capaci­tive touch screen display with Smart Graphics® and 5 soft-touch buttons.
PoE connectivity and a range of mounting options make installation a
breeze for both new and retrofit applications. Additional advanced features
include the abilities to control any function using voice commands, view
security cameras and other video sources, communicate using built-in
video intercom and phone capabilities, manage meeting room scheduling
through Crestron Fusion®, browse the Internet, and enjoy full access to
your Sonos® Home Sound System.

Smart Graphics

®

[1]

Crestron touch screens use Smart Graphics to deliver the ultimate user
experience and the ultimate value by enabling the creation of dynamically
rich user interfaces with incredible efficiency and unparalleled functionality.
Using Smart Graphics, programmers can swiftly integrate fluid gesture­driven controls, animated feedback, rich metadata, embedded apps and
widgets, and full-motion video for a deeply engaging and ultra-intuitive
touch screen experience.

Crestron Smart Graphics offers these enhancements and more:

• Cool-looking graphical buttons, sliders, knobs, and gauges that are
intuitive and fun to use

• Kinetic effects to enhance the feeling of realism, with lists and toolbars
that scroll with momentum at the flick of a fingertip

• Drag-and-drop objects that snap into place, offering an easy way to
switch sources

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TSW-560 5” Touch Screen

TSW-560-B-S with TSW-560-TTK-B-S Tabletop Kit TSW-560-W-S – Shown in White

• Dashboard widgets to personalize the touch screen with clocks,
weather, news, and other information

[1]

• A power-saving screensaver that allows display of time, temperature,
and other text content at a reduced brightness level

• Customizable themes allowing a completely different look and feel for
every user, event, or season

• Fully-developed SmartObjects® that enable sophisticated control over
complex devices with minimal programming

• A consistent look and feel across multiple touch screens of
varying sizes

Soft-Touch Buttons

The TSW-560 includes five backlit, soft-touch capacitive buttons for quick
access to commonly used functions. These buttons are pre-labeled with
icons for “Power”, “Home”, “Lights”, “Up”, and “Down” functions. Each
button is programmable via the control system for custom functionality,
and any unused button can be hidden by simply turning off its backlight.

Auto-Brightness Control

To ensure optimal visibility under varying lighting conditions, the
TSW-560 includes a built-in light sensor, which regulates the brightness
of the display and button backlighting according to the ambient light level
in the room. Separate auto-brightness settings are provided for the display
and buttons to allow each to be adjusted or defeated as needed.

Voice Recognition

Some things are easier said than done, so why not just say what you
want and let Crestron do it for you? With built-in voice recognition, the
TSW-560 provides the ability to use spoken commands to control virtually
anything. Voice recognition can be used to quickly turn devices on or
off, select and play a specific media title or playlist, change the channel,
choose a lighting scene, lock the doors, arm the security system, or enter a
password. Simply say a command and Crestron does the rest.

[1,2]

Streaming Video

High-performance streaming video capability makes it possible to view
security cameras and other video sources right on the touch screen.

Native support for H.264 and MJPEG formats allows the TSW-560 to
display live streaming video from an IP camera, a streaming encoder
(Crestron CEN-NVS200, DM-TXRX-100-STR, or similar

[3]

), or a DigitalMedia™

switcher. Video is delivered to the touch screen over Ethernet, eliminating

the need for any extra video wiring.

Rava® SIP Intercom

Rava SIP Intercom Technology enables hands-free VoIP communication

with other Rava-enabled touch screens and door stations. Rava works over
Ethernet, supporting 2-way intercom, video intercom, and paging without
requiring any special wiring. VoIP phone capability is also possible through
integration with a SIP-compatible IP phone system or SIP server, allowing
hands-free telephone functionality complete with speed-dialing, caller ID,
custom ringers, and other enhancements. Built-in echo cancellation affords
full-duplex performance for clear, seamless voice communication using the
TSW-560’s integrated microphone and speakers.

[2]

Built-in Camera

A 5 megapixel camera is built into the TSW-560 to support video
intercom and room monitoring capabilities. This feature allows individuals
to communicate both verbally and visually between two touch screens,
or between one touch screen and a Rava-compatible video door station.
It can also be used to visually monitor any room securely using an H.264
compatible decoder (Crestron DM-TXRX-100-STR, DM-RMC-100-STR, or

[3]

similar

) or a third-party video monitoring system. When not needed, the
camera feature can be turned off programmatically through the control
system. A “no-camera” model is also available.

[2]

Sonos® App

Merging technologies from Sonos and Crestron brings a whole-house
music experience like no other. From any touch screen in the house, a
family can effortlessly browse for tracks, artists, or playlists using all the
services available from Sonos and instantly play them in any room using
Sonos wireless speakers or a Crestron Sonnex® Multiroom Audio System.
The Sonos app runs natively on the TSW-560, enabling enhanced control
of Sonos products as part of a complete Crestron system. The app checks
for updates nightly so it’s always current.

[1]

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TSW-560 5” Touch Screen

Room Scheduling (Coming Soon)

The TSW-560 can provide an invaluable productivity tool for corporate
enterprises and other organizations that use Crestron Fusion to manage
room assets and schedule meetings. Mounted on the wall outside each
room, the TSW-560 allows anyone to see at-a-glance if the room is
available or in use, and to view details about the current meeting. A swipe
of the finger reveals the room’s entire schedule, displaying upcoming
meetings and open time slots on a scrolling calendar ribbon, and allowing
the room to be reserved right on the spot.

Room scheduling functionality is enabled on the TSW-560 by loading the
Room Scheduling SmartObject®, which syncs with Crestron Fusion over
the network. A Room Availability Hallway Sign (model SSW
for enhanced visibility.

[4]

[3]

) can be added

PinPoint™ Beacon (Coming Soon)

The built-in PinPoint proximity detection beacon enhances the intelligence
and personalization of a Crestron system by enabling an iPhone® or iPad®
device to always know what room it’s in. It works with the Crestron App or

Crestron PinPoint App, using Bluetooth® technology to determine when the

mobile device is in or near the same room as the beacon, and signals the
mobile app to automatically display the appropriate controls and
information for that location.

[5]

Web Browsing

Using its built-in web browser, the TSW-560 provides quick access to
online program guides and other web-based services at the touch of a
button, allowing enhanced touch screen control of DVRs and other
appliances without having to pick up a separate tablet or smartphone. If
a device can be controlled or managed through a web browser, it can be
integrated into the Crestron system through the TSW-560. Of course, the
web browser may also be used to simply browse the Internet, check traffic
conditions, or look up a recipe.

[1]

On-Screen Keyboard

Typing in passwords, URLs, and text searches is facilitated using the
on-screen multi-language keyboard.

power supply or any dedicated power wiring. A PoE Injector (PWE-4803RU

[3]

simply connects in line with the LAN cable at a convenient location. Crestron
PoE switches (CEN-SW-POE-5 or CEN-SWPOE-16

[3]

) may also be used to

provide a total networking solution with built-in PoE.

Note: The TSW-560 must be powered by a PoE+ power source if a SSW
hallway sign is connected via USB.

[4]

Simple, Versatile Mounting

The TSW-560 is easily installed into drywall and other surfaces using
the included TSW-UMB-60 Universal Mounting Bracket. By itself, the
TSW-UMB-60 provides a post-construction solution for retrofitting the
TSW-560 into existing drywall. For pre-construction applications, the
TSW-UMB-60 can be used along with the included TSW-UMB-60-PMK
Pre-Construction Mounting Kit. Masonry and concrete applications are
accommodated using the TSW-UMB-60 along with a TSW-UMB-60-BBI
back box (sold separately). The TSW-UMB-60 is compatible with TSW-560,

-760, and -1060 model touch screens, making it easy to change devices at

any time without having to cut or patch the wall.

[6]

When installed, the touch screen protrudes just 1/2 inch from the mounting
surface and latches firmly into the mounting bracket leaving no visible
screws for an ultra clean appearance.

Secure Mounting

Every TSW-560 includes an optional security latch for installations in which
the physical security of the touch screen is important. When installed, the
security latch ensures that a casual passerby cannot remove the TSW-560
from its mounted position in the wall. The latch can only be disengaged
through a special removal sequence, protecting the touch screen against
theft while still allowing serviceability where required.

Tabletop Option

Using the optional Tabletop Kit (TSW-560-TTK

[3]

), the TSW-560 becomes
a stylish, freestanding touch screen that fits perfectly on a table, desk, or
countertop. It can even be permanently attached to the surface using the
optional Swivel Mount Kit (TSW-560/760/1060-SMK

[3]

).

)

Multi-Touch Support

The TSW-560’s capacitive touch screen affords enhanced capabilities for
browsing web pages using multi-touch gestures.

Audio Feedback

Customized audio files can be loaded to add another dimension to the
touch screen graphics using personalized sounds, button feedback, and
voice prompts.

Single-Wire Connectivity

A simple Ethernet LAN connection is all that is required to wire the
TSW-560, containing all control, video, intercom, and power signals within
a single wire.

Power over Ethernet

Using PoE technology, the TSW-560 gets its operating power right through
the LAN wiring. PoE (Power over Ethernet) eliminates the need for a local

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TSW-560 5” Touch Screen

SPECIFICATIONS

Touch Screen Display

Display Type: TFT active matrix color LCD
Size: 5 inch (127 mm) diagonal
Aspect Ratio: 16:9 qHD
Resolution: 960 x 540 pixels
Brightness: 400 nits (cd/m²)
Contrast: 750:1
Color Depth: 24-bit, 16.7M colors
Illumination: Edgelit LED w/auto-brightness control
Viewing Angle: ±80° horizontal, ±80° vertical
Touch Screen: Projected capacitive, 5-point multi-touch capable

Buttons

Hard Keys: (5) Projected capacitive pushbuttons, backlit w/auto-brightness
control, per-button show/hide (backlight enable/disable), pre-labeled with
icons for “Power”, “Home”, “Lights”, “Up”, and “Down”

Reset: (1) Miniature pushbutton on rear panel for hardware reset

Graphics Engine

Crestron Smart Graphics, multi-language web browser
on-screen keyboard, screensaver, single scalable streaming video window,
native Sonos app

[1]

, optional room scheduling SmartObject

[1]

, multi-language

[4]

Italian, Japanese, Korean, Norwegian, Portuguese (Brazil), Portuguese
(Portugal), Russian, Spanish, Swedish

Memory

RAM: 2 GB DDR3L
Storage: Firmware/Application: 4 GB Class 10 microSD card;

System: 4 GB eMMC

Maximum Project Size: 600 MB

Communications

Ethernet: 10/100 Mbps, auto-switching, auto-negotiating, auto-discovery,
full/half duplex, TCP/IP, UDP/IP, CIP, DHCP, SSL, TLS, SSH, SFTP (SSH File
Transfer Protocol), IEEE 802.1X, SNMP, IPv4 or IPv6, IEEE 802.3at compliant

USB: USB 2.0 host for room availability hallway sign
Bluetooth: Crestron PinPoint proximity detection beacon

Streaming Decoder

[3,4]

[5]

Video Formats: H.264 (MPEG-4 part 10 AVC), MJPEG
Audio Formats: AAC stereo
Bitrates: Up to 25 Mbps (20 Mbps maximum recommended)
Streaming Input Resolutions: Up to 1920x1080@30fps
Streaming Protocol: RTSP

Streaming Encoder & Camera

[2]

Languages

Smart Graphics: Arabic, Chinese (Simplified), Chinese (Traditional),
Czech, Danish, Dutch, English (UK), English (US), Finnish, French, German,
Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish,
Portuguese, Portuguese (Brazilian), Romanian, Russian, Slovak, Spanish,
Swedish, Thai

On-Screen Keyboard: Arabic, Chinese (Simplified), Croatian, Czech,
Danish, Dutch, English (UK), English (US), Finnish, French (Canada), French
(Switzerland), German, Hebrew, Hungarian, Italian, Japanese, Norwegian
Bokmal, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Turkish

Voice Recognition: Afrikaans (South Africa); Chinese, Mandarin (China,
Simplified); Chinese, Mandarin (Hong Kong, Simplified); Chinese, Mandarin
(Taiwan, Traditional); Chinese, Yue (Hong Kong, Traditional); Czech (Czech
Republic); Dutch (Netherlands); English (Australia); English (Canada);
English (Generic); English (India); English (New Zealand); English (South
Africa); English (UK); English (US); French (France); German (Germany);
isiZulu (South Africa); Italian (Italy); Japanese (Japan); Korean (South
Korea); Polish (Poland); Portuguese (Brazil); Russian (Russia); Spanish
(Spain); Turkish (Turkey)

Web Browser: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech,
Danish, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew,
Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian,
Lithuanian, Norwegian Bokmal, Pashto, Persian, Polish, Portuguese,
Romanian, Romansh, Russian, Serbian, Slovak, Slovenian, Spanish,
Swedish, Thai, Turkish, Ukrainian, Vietnamese

Room Scheduling

[4]

: Chinese (Simplified), Chinese (Traditional), Danish,

Dutch (Netherlands), English (US), English (UK), French, German, Hebrew,

Camera Resolution: 5.0 MP
Field of View: 50º horizontal
Video Format: H.264 (MPEG-4 part 10 AVC)
Streaming Output Resolution: 1280x720
Streaming Protocol: RTSP

Audio

Features: Built-in microphone and speakers, Rava SIP Intercom, multi­language voice recognition

[1,2]

Audio Feedback Formats: MP3

Connectors

LAN PoE: (1) 8-pin RJ45 with 2 LED indicators;
10Base-T/100Base-TX Ethernet port, Power over Ethernet compliant

[4]

Green and yellow LEDs indicate Ethernet port status

USB: (1) USB Type A female;
USB 2.0 host port;
For optional room availability hallway sign, model SSW

Power

[3,4]

Power over Ethernet:

Without USB device connected: IEEE 802.3at Type 1 (802.3af
compatible) Class 3 (12.95 W) PoE Powered Device;

With USB device connected: IEEE 802.3at Type 2 Class 4 (25.5 W)
PoE+ Powered Device

;

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TSW-560 5” Touch Screen

Environmental

Temperature: 32° to 112° F (0° to 45° C)
Humidity: 10% to 90% RH (non-condensing)
Heat Dissipation: 44 BTU/hr

Enclosure

Construction: Plastic, smooth black or white finish, edge-to-edge glass
with black or white surround

[2]

Mounting: Surface mount over a 2-1/5” H x 3-3/4” W (56 mm H x
96 mm W) cutout, 2-13/16 in (72 mm) minimum mounting depth, 1-1/4 in
(32 mm) maximum mounting surface thickness, pre/post-construction
mounting bracket assembly included

[6]

, optional back box or tabletop kit

sold separately

Dimensions

Height: 3.49 in (89 mm)
Width: 5.68 in (145 mm)
Depth: 1.52 in (39 mm)

Dimensions do not include the mounting bracket

Weight

9.5 oz (267 g)

Notes:

1. Voice recognition, web browsing, weather information, Sonos app, and certain other functions

require an Internet connection.

2. The camera and microphone are included on models TSW-560-B-S and TSW-560-W-S only.

To ensure privacy, the camera and microphone can be defeated programmatically at any time.
For applications demanding an extra measure of privacy, Crestron offers the TSW-560-NC-B-S
“no camera” model, which has no physical camera or microphone installed. The no camera
model is only available in the smooth black finish.

3. Item(s) sold separately.

4. Room scheduling functionality and support for the SSW hallway sign via USB require the Room

Scheduling SmartObject to be loaded on the touch screen. Certain functionality and hardware
features are disabled when running the Room Scheduling SmartObject. The Room Scheduling
SmartObject is not yet available. The touch screen must be powered by a PoE+ power source
when a SSW hallway sign is connected via USB.

5. PinPoint beacon functionality will be enabled through a future firmware update. When enabled,

the TSW-560 will provide an integrated, equivalent alternative to the standalone PP-100
beacon. For more details, refer to the PP-100 spec sheet. Bluetooth technology is used solely
for proximity detection and does not transmit or receive any control, multimedia, or personal
data. PinPoint beacons are only visible to Bluetooth enabled devices that are specifically
programmed and configured to work with your system. PinPoint is currently only compatible
with Apple® iOS® devices.

6. The TSW-UMB-60 mounting bracket (included) is compatible with older TSW-UMB-PMK

preconstruction mounting kits and TSW-550-BBI back boxes, allowing the TSW-560 touch
screen to be installed in place of a previous generation TSW-5xx series touch screen, or any
other device that was originally installed using the a TSW-UMB-PMK or TSW-550-BBI, without
modification to the wall.

This product may be purchased from an authorized Crestron dealer. To find a dealer, please
contact the Crestron sales representative for your area. A list of sales representatives is available
online at www.crestron.com/salesreps or by calling 800-237-2041.

The specific patents that cover Crestron products are listed online at: patents.crestron.com.

MODELS & ACCESSORIES

Available Models

TSW-560-B-S: 5” Touch Screen, Black Smooth
TSW-560-W-S: 5” Touch Screen, White Smooth
TSW-560-NC-B-S: 5” Touch Screen without Camera or Microphone,

Black Smooth

Included Accessories

TSW-UMB-60: Universal Mounting Bracket for TSW-x60 Series
TSW-UMB-60-PMK: Pre-Construction Mounting Kit for TSW-UMB-60

Available Accessories

TSW-560-TTK: Tabletop Kit for TSW-560
TSW-560/760/1060-SMK: Swivel Mount Kit for TSW-560-TTK
TSW-UMB-60-BBI: Wall Mount Back Box for TSW-UMB-60
PWE-4803RU: PoE Injector
CEN-SW-POE-5: 5-Port PoE Switch
CEN-SWPOE-16: 16-Port Managed PoE Switch
CEN-NVS200: Network Video Streamer
DM-TXRX-100-STR: HD Streaming Transmitter/Receiver
DM-RMC-100-STR: HD Streaming Receiver & Room Controller 100
SSW: Room Availability Hallway Sign, Wall Mount

Certain Crestron products contain open source software. For specific information, please visit

www.crestron.com/opensource.

Crestron, the Crestron logo, Crestron Fusion, DigitalMedia, PinPoint, Rava, Smart Graphics,
SmartObject, SmartObjects, and Sonnex are either trademarks or registered trademarks of
Crestron Electronics, Inc. in the United States and/or other countries. Apple, iPad, and iPhone
are either trademarks or registered trademarks of Apple Inc. in the United States and/or other
countries. Bluetooth is either a trademark or registered trademark of Bluetooth SIG, Inc. in the
United States and/or other countries. IOS is either a trademark or registered trademark of Cisco
Technology, Inc. in the United States and/or other countries. Sonos is either a trademark or
registered trademark of Sonos, Inc. in the United States and/or other countries. Other trademarks,
registered trademarks, and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Crestron disclaims any proprietary
interest in the marks and names of others. Crestron is not responsible for errors in typography or
photography. Specifications are subject to change without notice.
©2017 Crestron Electronics, Inc.

crestron.com | 800.237.2041

TSW-560 5” Touch Screen

TSW-UMB-60
wall mounting bracket
(included)

TSW-560
touch screen

Crestron Electronics, Inc. 15 Volvo Drive | Rockleigh, NJ 07647

Tel: [phone] | Fax: [phone]

www.crestron.com

All brand names, product names and trademarks are the property of their respective owners.

Specifications subject to change without notice. Revised 05/03/17

©2017 Crestron Electronics, Inc.