Crestron TSW-560P, TSW-760-FMKT User Manual

TSW-560P

5 in. Touch Screen, Portrait

The TSW-560P series features a portrait-oriented 5 in.
capacitive touch screen display with Crestron HTML5 and
Smart Graphics® software technology and five soft-touch
buttons. PoE (Power over Ethernet) connectivity and a range of
mounting options make installation simple for both new and
retrofit applications. Additional features include the ability to
control any function using voice commands, view security
cameras and other video sources, communicate using built-in
video intercom and phone capabilities, and browse theInternet.
A native room scheduling application is included to enable use
as a room scheduling panel.

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Dynamic User Interfaces

The TSW-560P supports custom user interfaces created with

Crestron HTML5 User Interface and Smart Graphics

technologies, allowing greater flexibility for UI developers and
programmers.

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Affordable and easy to install portrait touch screen with ultra
clean, modern appearance

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5 in. (127 mm) widescreen active-matrix color display and
960x540qHD display resolution

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Capacitive touch screen display and backlit soft-touch
capacitive buttons

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Supports Crestron HTML5 and SmartGraphics® software
custom projects

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Voice recognition capability

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H.264 or MJPEG streaming video display

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Built-in microphone and speakers

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Rava® SIP intercom and phone technology

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Native room scheduling app

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Built-in web browsing

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Single-wire Ethernet connection with PoE or PoE+ power

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Enterprise grade security

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Web or cloud based configuration

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Wall or lectern mount over a rectangular cutout

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Available in smooth black or white finish

Advanced Touch Screen Control

A Crestron® touch screen offers an ideal user interface for
controlling all the technology in your home, boardroom,
classroom, courtroom, or command center. Touch screens
simplify and enhance the way you use technology, doing away
with the need for remote controls, wall switches, smartphone
apps, and computer screens. For controlling audio, video,
lighting, shades, HVAC, security, and other systems, Crestron
touch screens are fully-customizable with easy-to-use
controls and icons, true feedback and real-time status display,
live streaming video, voice recognition, web browsing, and a
full-featured media player for an enhanced multiroom
entertainment experience.

l Crestron HTML5 User Interface enables UIdesigners to

develop rich, front-end user interfaces with increased
reusability and efficiency using modern web methodologies.
Crestron HTML5 User Interface development components
are provided to simplify creating user interfaces built on
standard web technologies.

l Smart Graphics enables programmers to integrated fluid

gesture-driven controls, animated feedback, rich metadata,
embedded apps and widgets, and full-motion video into
their user interfaces. Smart Graphics provides dynamic
features such as graphical buttons and sliders, lists and
toolbars, drag-and-drop objects, dashboard widgets,
screensavers, and customizable themes.

Soft-Touch Buttons

The TSW-560P series includes five backlit, soft-touch
capacitive buttons for quick access to commonly used functions.
These buttons are prelabeled with icons for Power, Home,
Lights, Up, and Down functions. Each button is programmable
via a control system for custom functionality, and any unused
button can be hidden by turning off its backlight.

Auto Brightness Control

To ensure optimal visibility under varying lighting conditions, the
TSW-560P series includes a built-in light sensor, which
regulates the display and button backlighting brightness
according to the ambient light level in the room. Separate auto
brightness settings are provided for the display and buttons to
allow each to be adjusted or defeated as needed.

Voice Recognition

With built-in voice recognition, the TSW-560P provides the
ability to use spoken commands to quickly turn devices on or
off, select and play a specific media title or playlist, change the
channel, choose a lighting scene, lower the window shades, lock
the doors, arm the security system, or enter a password. Simply
say a command and Crestron does the rest.

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TSW-560P

5 in. Touch Screen, Portrait

Streaming Video

Native support for H.264 and MJPEG formats allows the
TSW-560P to display live streaming video from an IP camera, a
streaming encoder (Crestron CEN-NVS200-PWE,

DM-TXRX-100-STR, or similar2), or a DigitalMedia™ switcher.

Video is delivered to the touch screen over Ethernet,
eliminating the need for any extra video wiring.

Rava SIP Intercom

Rava® SIP Intercom Technology enables hands-free VoIP

communication with other Rava-enabled touch screens and
door stations. Rava works over Ethernet, supporting 2-way
intercom and paging without requiring any special wiring. VoIP
phone capability is also possible through integration with a
SIP-compatible IP phone system or SIP server, allowing
hands-free telephone functionality complete with speed­dialing, caller ID, custom ringers, and other enhancements.
Built-in echo cancellation affords full-duplex performance for
clear, seamless voice communication using integrated
microphone and speakers.

Room Scheduling Mode

As part of a complete enterprise room scheduling solution, the
TSW-560P can be deployed in room scheduling mode. Running
the Crestron Scheduling App, the TSW-560P integrates
directly with Crestron Fusion® software, Microsoft Exchange
Server® software (for users of Outlook® software and
Office365® software), the Google Calendar™ calendaring app
(including G Suite™ software), CollegeNET® 25Live® scheduling
software, or Ad Astra™ software.3IBM® Notes® software is also
supported through a Crestron Fusion on-premises server.

Crestron room scheduling touch screens help organizations to
maximize productivity and manage usage for every meeting
space. They can be installed at the entrance to each room to
provide indication of the room’s availability and a view of its
schedule for the day. If desired, the room can be reserved on
the spot for an ad hoc meeting. ACEN-ODT-C-POE occupancy
sensor can also be paired to the touch screen, allowing for
occupancy status to be reported instantly to the scheduling app
for no-shows and unscheduled room usage.

Crestron room scheduling also offers three levels of
customization—ranging from simply configuring settings in the
web user interface to modifying the application source code for
a completely unique appearance—depending on the needs of an
enterprise.

Status Indicator Options

Adding the optional light bar accessory (TSW-560-LB series) to
a TSW-560P produces a light around the perimeter of the
touch screen. For room scheduling applications, the light bar
provides a 180° visual indication of a room’s availability status,
illuminating green if the room is available and red when
reserved. Custom functionality is available by integrating with a
control system, allowing for illumination in almost any color.

As an alternative to the light bar, Crestron offers a selection of
hallway signs and indicators that mount on the wall or ceiling

4

5

above each touch screen. The SSW, SSW-EL, SSC, and SSC-EL
series hallway signs feature a twosided acrylic sign face that
can be custom engraved with the room name or number. The

SIW-100 offers a lower profile wall mount status indicator.

Web Browsing

Using its built-in web browser, the TSW-560P provides access
to online program guides and other web-based services at the
touch of a button, allowing for touch screen control of DVRs
and other devices without having to use a smart device

Onscreen Keyboard

Typing in passwords, URLs, and text searches is facilitated
using the onscreen multilanguage keyboard.

Multitouch Support

The capacitive touch screen display affords enhanced
capabilities for browsing web pages using multitouch control.

Audio Feedback

Customized audio files can be loaded to add another dimension
to the touch screen graphics using personalized sounds, button
feedback, and voice prompts.

Single-Wire Connectivity

An Ethernet LAN connection is all that is required to wire the
TSW-560P, containing all control, video, intercom, and power
signals within a single wire.

Power over Ethernet

Using PoE technology, the TSW-560P gets its operating power
directly through the network cable. PoE (Power over Ethernet)
eliminates the need for a local power supply or any dedicated
power wiring. Crestron PoE switches (CEN-SW-POE-5 or

CEN-SWPOE-162) offer a total networking solution with built-in

PoE for multiple touch screens. A PoE Injector (PWE-4803RU2)
is also available to support a single touch screen.

NOTE: Refer to the “Power” specifications for more details.

Enterprise Grade Security

Crestron touch screens employ enterprise-grade networking
with robust security features such as 802.1X authentication,
TLS encryption, HTTPS connectivity, and Active Directory®
service integration. These features are imperative to protect
your network against service interruptions and malicious
intrusions, and to ensure compliance with your organization’s
network policies. Cloud-based provisioning and management
streamlines the process of configuring, monitoring, and
updating every touch screen on the network. Additional support
for SNMP allows every touch screen to be monitored by your IT
administrator.

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TSW-560P

5 in. Touch Screen, Portrait

Crestron XiO Cloud Service

The TSW-560P is compatible with the Crestron XiO Cloud™
service, which is an IoT (Internet of Things) based platform for
remotely provisioning, monitoring, and managing Crestron
devices across an enterprise or an entire client base. Built on
the Microsoft® Azure® software platform and utilizing
Microsoft's industry-leading Azure IoT Hub technology,
Crestron XiO Cloud enables installers and IT managers to
deploy and manage thousands of devices in the time it
previously took to manage just one. Unlike other virtual
machine-based cloud solutions, Azure services provide
unlimited scalability to suit the ever-growing needs of an
enterprise. For more information, visit

www.crestron.com/xiocloud.

Crestron Home OS Control

The TSW-560P may be used to control a Crestron Home™ OS
whole home solution. Select the Crestron Home app from the
touch screen to control lighting, shades, climate, media,
security, and cameras, including the ability to create and recall
scenes that create a desired ambiance throughout a home. A
TSW-560P may be installed in each room in the home to
provide easy access to the room's environmental and media
subsystems.

2N® Door Station Integration

The TSW-560P may be integrated with a supported 2N® door
station6via the touch screen's built-in Rava SIP intercom to
provide a door station solution for Crestron Home or other
residential systems. When a call is initiated on the 2N door
station, the video and audio feed is displayed on the TSW-560P.
Controls are provided on the touch screen to answer or decline
the call, and Crestron Home quick actions (such as "open gate")
may be performed while the call is in progress. A "do not
disturb" option is also provided to prevent calls from appearing
on the TSW-560P.

The TS-5-MSMK2allows a TSW-560P touch screen to be
mounted directly to virtually any flat surface, which is ideal for
mounting at the entrance to a meeting space for room
scheduling applications.

Wall or Lectern Mounting Options

The TSW-560P is easily installed into drywall and other
surfaces using the included TSW-UMB-60 universal mounting
bracket, which affords the following mounting options:

l Can be used by itself as a postconstruction solution for

retrofitting the TSW-560P into existing drywall.

l Can be used with the TSW-UMB-60-PMK preconstruction

mounting kit for applications that don’t require a back box.

l Can be used with the TSW-UMB-60-BBI back box for

masonry and concrete applications.

The TSW-560P can also be installed in a wooden lectern or
podium. When installed, the touch screen protrudes only 1/2 in.
out from the mounting surface and leaves no visible screws for
an ultra clean appearance. A security latch option is included to
deter unauthorized removal of the touch screen.

TSW-560P

5 in. Touch Screen, Portrait

Specifications

Touch Screen Display

DisplayType TFT active matrix color LCD

Size

Aspect Ratio

Resolution

Brightness

Contrast

Color Depth 24 bit, 16.7M colors

Illumination Edgelit LED with auto brightness control

Viewing Angle ±80° horizontal, ±80° vertical

TouchScreen Projected capacitive, 5-point multitouch

Buttons

Hard Keys (5) Projected capacitive push buttons,

Reset (1) Miniature push button on rear panel for

Graphics Engine

Crestron HTML5 and Smart Graphics® software technology,
multilanguage web browser1, multilanguage onscreen
keyboard, screensaver, single scalable streaming video
window, native room scheduling application3, native Crestron
Home™ OS app, setup and diagnostics via web browser or
onscreen UI

Room Scheduling Support

Crestron
Scheduling App

5 in. (127 mm)diagonal

16:9 qHD (portrait)

540 x 960 pixels

400 nits (cd/m2)

750:1

capable

backlit with auto brightness control,
per-button show/hide (backlight
enable/disable), prelabeled with icons for
Power, Home, Lights, Up, and Down

hardware reset

Crestron Fusion® software, Microsoft
Exchange Server® and Office 365®
software, Google Calendar™ calendaring
app and G Suite™ software, CollegeNET®
25Live® software, and Ad Astra™ software
(IBM® Notes® software is also supported
through Crestron Fusion on-premises
server only)

3

Languages

Smart Graphics Arabic, Chinese (Simplified), Chinese

(Traditional), Czech, Danish, Dutch, English
(UK), English (US), Finnish, French,
German, Greek, Hebrew, Hungarian,
Italian, Japanese, Korean, Norwegian,
Polish, Portuguese, Portuguese (Brazilian),
Romanian, Russian, Slovak, Spanish,
Swedish, Thai

Onscreen
Keyboard

VoiceRecognition Afrikaans (South Africa); Chinese,

Web Browser Arabic, Bulgarian, Catalan, Chinese,

Room
Scheduling

Arabic, Chinese (Simplified), Croatian,
Czech, Danish, Dutch, English (UK), English
(US), Finnish, French (Canada), French
(Switzerland), German, Hebrew,
Hungarian, Italian, Japanese, Norwegian
Bokmal, Polish, Portuguese, Russian,
Serbian, Spanish, Swedish, Turkish

Mandarin (China, Simplified); Chinese,
Mandarin (Hong Kong, Simplified); Chinese,
Mandarin (Taiwan, Traditional); Chinese,
Yue (Hong Kong, Traditional); Czech
(Czech Republic); Dutch (Netherlands);
English (Australia); English (Canada);
English (Generic); English (India); English
(New Zealand); English (South Africa);
English (UK); English (US); French
(France); German (Germany); isiZulu
(South Africa); Italian (Italy); Japanese
(Japan); Korean (South Korea); Polish
(Poland); Portuguese (Brazil); Russian
(Russia); Spanish (Spain); Turkish (Turkey)

Croatian, Czech, Danish, Dutch, English,
Filipino, Finnish, French, German, Greek,
Hebrew, Hindi, Hungarian, Indonesian,
Italian, Japanese, Korean, Latvian,
Lithuanian, Norwegian Bokmal, Pashto,
Persian, Polish, Portuguese, Romanian,
Romansh, Russian, Serbian, Slovak,
Slovenian, Spanish, Swedish, Thai, Turkish,
Ukrainian, Vietnamese

Chinese (Simplified), Chinese (Traditional),
Danish, Dutch (Netherlands), English (US),
English (UK), French, German, Hebrew,
Italian, Japanese, Korean, Norwegian,
Portuguese (Brazil), Portuguese
(Portugal), Russian, Spanish, Swedish

Memory

RAM 2 GBDDR3L

Storage Firmware/Application:4 GBClass 10

microSD card; System:4GB eMMC

Maximum Project
Size

600 MB

TSW-560P

5 in. Touch Screen, Portrait

Communications

Ethernet 100 Mbps, auto switching, auto

negotiating, auto discovery, full/half
duplex, TCP/IP, UDP/IP, CIP, DHCP, SSL,
TLS, SSH, SFTP(SSHFile Transfer
Protocol), IEEE 802.1X, SNMP, IPv4 or IPv6,
Active Directory® service authentication,
HTTPS web browser setup, Crestron
XiOCloud™ client, IEEE802.3at compliant

USB USB2.0 host for light bar or hallway sign

Streaming Decoder

Video Formats H.264 (MPEG-4 part 10 AVC, MJPEG)

Audio Formats AACStereo

Bitrates Up to 25 Mbps (20 Mbps maximum

recommended)

Input
Resolutions

Protocol RTSP

Up to 1920x1080@30fps

Audio

Features Built-in microphone and speakers, Rava®

SIP Intercom, voice recognition

Audio Feedback
Formats

MP3

1

Environmental

Temperature 32 to 112 °F (0 to 45 °C)

Humidity 10% to 95% RH (noncondensing)

Heat Dissipation 44 BTU/hr

Construction

Housing Plastic, smooth black or white finish,

5

Mounting

edge-to-edge glass with black or white
surround

Surface mount over a 3-3/4 in. H x 2-1/5 in.
W(96 mm H x 56 mm W) cutout;
2-13/16 in. (72 mm) minimum mounting
depth;
1-1/4 in. (32 mm) maximum mounting
surface thickness;
Pre/postconstruction mounting bracket
assembly include6;
Optional back box sold separately

Dimensions

Height

Width

Depth 1.52 in. (39 mm)

Dimensions do not include mounting bracket or add-on
accessories

5.68 in. (145 mm)

3.49 in. (89 mm)

Connectors

LANPoE (1) 8-pin RJ45 connector, female, with 2

LEDindicators;
100Base-TX Ethernet port;
PoE+ PD port;
Green and yellow LEDs indicate Ethernet
port status

USB (1)USB Type Aconnector, female;

USB 2.0 host port;
For optional light bar or hallway sign

5

Power

PoE(Power over
Ethernet)

IEEE 802.3at Type 2 compliant PoE+ PD
(Powered Device);

Requests 15 Watts from an 802.3at Type 2
PSE with LLDP advanced power
management;

Requests 30 Watts (PoE+Class 4) from an

802.3at Type 2 PSE without LLDP;
Requests 15.4 Watts (PoEClass 0) from an

802.3af (or 802.3at Type 1)PSE

Weight

9.5 oz (267 g)

Compliance

Regulatory Model: TSW-560
UL® Listed for USandCanada, IC, CE, FCC Part 15 Class B
digital device

Available Models

TSW-560P-B-S

TSW-560P-W-S

In the Box

TSW-UMB-60

TSW-UMB-560P-PMK

Accessories

For supported accessories, visit the appropriate TSW-560P
product page at www.crestron.com.

TSW-560P

5 in. Touch Screen, Portrait

Notes:

1. Vo ice recogn ition, web browsing, weather info rmation, an d certain other
functions require an I nternet connection.

2. Item(s) sold s eparately. Refer to each product’s s pec sheet for co mplete
information.

3. Room Scheduling mode requires the TSW-560P to be designated
exclusively for room scheduling use, which precludes use o f certain
features an d functions described in this s pec sheet. For design assistance,
contact the Crestron Tru e Blue support team at

www.crestron.com/support.

4. For more information on cus tom programming for the Crestron® roo m
scheduling app, refer to the Crestron Room Scheduling Pan els
Programming Guide (Doc. 8213) at www.crestron.com/manu als.

5. The light bar and h allway sign accessories are sold separately.Only on e
light bar or hallway s ign may be connected to the TSW-560P.Use of either
access ory precludes use of the other without the addition of a
custom-pro grammed con trol sys tem and Cresnet® network wiring fo r the
hallway sign. Refer to each accessory’s spec sheet for further information.

6. Supported 2N door s tations include the 2N IP Audio Kit, 2N IP Au dio Kit L ite,
2N IP Base, 2N IP Force, 2N IP Safety, 2N IP Solo, 2N IP Uni, 2N IP Vario, 2N IP
Verso , and 2N IP Video Kit. For pairing instructions, refer to the Crestron
Home OS 3 Product Manual (Doc. 8525) and the
TSW-560/TSW-760/TSW-1060 Supplemental Guide (Doc. 7927) at

www.crestron.com/man auls.

This produ ct may be purchased from select authorized Crestron dealers and
distributors . To find a dealer or distributor, please co ntact the Crestron sales
representative for your area. A list of sales representatives is available online at

https://www.crestron.com/How-To-B uy/ Find-a-Representative or by calling

855-263-8754.

The specific patents that cover Crestro n produ cts are listed online at

patents.crestron .com.

Certain Crestron produ cts contain open source software. For s pecific
information, please visit www.crestron.com/openso urce.

Crestron, the Crestro n logo, Cresnet, Crestron Fus ion, Crestron Pyng, Crestron
XiO Cloud, DigitalMedia, PinPoint, Rava, Smart Graphics, and SmartObjects are
either trademarks or registered trademarks of Crestron Electronics, Inc. in the
United States an d/o r other cou ntries. 2N is either a trademark or a registered
trademark of 2N T elekomunikace in the United States and/or o ther countries.
Ad Astra is either a trademark or a registered trademark of A d Astra
Information Systems, LLC in the United States an d/o r other countries.
Bluetooth is either a trademark or registered trademark of Bluetooth SIG, In c. in
the United States an d/o r other countries. CollegeNET and 25Live are either
trademarks or registered trademarks o f CollegeNET, Inc. in the United States
and/ or o ther co un tries. G Suite an d Google Calendar are either trademarks or
registered trademarks of Go ogle, Inc. in the United States and/or o ther
countries. IBM and Notes are either trademarks or registered trademarks of
International Bu siness Machines Corpo ration in the United States and/or o ther
countries. Microsoft, Active Directory, Azure, Microsoft Exchan ge Server, Office
365, and Outlook are either trademarks or registered trademarks of Microsoft
Corporation in the United States an d/o r other cou ntries. UL is either a
trademark or a registered trademark of Underwriters Laboratories, Inc. in the
United States an d/o r other cou ntries. Other trademarks, registered
trademarks, and trade names may be used in this docu ment to refer to either
the entities claiming the marks and n ames o r their pro ducts. Crestron disclaims
any proprietary interest in the marks and n ames of others. Crestron is not
respon sible for erro rs in typography or photograph y.

Specifications are subject to ch ange without n otice.

©2020 Crestron Electronics, Inc.

Rev 06/05/20

TSW-560P

5 in. Touch Screen, Portrait