Crestron TSW-550-BBI Installation Manual

Crestron TSW-550-BBI
Wall Mount Back Box for TSW-550
International Version
Installation Guide

The specific patents that cover Crestron products are listed at patents.crestron.com.

Crestron and the Crestron logo are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United
States and/or other countries. Other trademarks, registered trademarks and trade names may be used in this document to
refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in
the marks and names of others. Crestron is not responsible for errors in typography or photography.

This document was written by the Technical Publications department at Crestron.
©2013 Crestron Electronics, Inc.

Crestron TSW-550-BBI Wall Mount Back Box for TSW-550

Contents

Wall Mount Back Box for TSW-550: TSW-550-BBI 1

Description ................................................................................................................................. 1

Installation ................................................................................................................................. 3

Resources ................................................................................................................................... 6

Further Inquiries .......................................................................................................... 6

Future Updates ............................................................................................................ 6

Return and Warranty Policies .................................................................................................... 7

Merchandise Returns / Repair Service ........................................................................ 7

Crestron Limited Warranty .......................................................................................... 7

Installation Guide – DOC. 7519A Contents • i

Crestron TSW-550-BBI Wall Mount Back Box for TSW-550

Wall Mount Back Box
for TSW-550: TSW-550-BBI

Description

The TSW-550-BBI provides a recess wall-mounted metal back box for
the Crestron
concrete and masonry applications. Conduit knockouts are provided on
the top and bottom.

NOTE: Depending on the installation, forced ventilation may be
required.

®

TSW-550 5” Touch Screen. It is designed for installation in

Installation Guide – DOC. 7519A Wall Mount Back Box for TSW-550: TSW-550-BBI • 1

Wall Mount Back Box for TSW-550 Crestron TSW-550-BBI

77 mm

(3.00 in)

105 mm
(4.13 in)

68 mm

(2.65 in)

The dimensions of the TSW-550-BBI are shown in the following
illustrations.

TSW-550-BBI Overall Dimensions (Top, Front and Side Views)

NOTE: Knockout holes are intended for Class 2 wiring only and are
20 mm (13/16”) diameter.

2 • Wall Mount Back Box for TSW-550: TSW-550-BBI Installation Guide – DOC. 7519A

Crestron TSW-550-BBI Wall Mount Back Box for TSW-550

Screw, #06-32 x 1/2”, Flat, Phil

2007241

2

Remove (2) 1 1/2” Screws

Installation

The hardware supplied with the TSW-550-BBI is listed in the following
table.

Supplied Hardware for the TSW-550-BBI

DESCRIPTION PART

QUANTITY

NUMBER

Assembly, Back Box, International 4518364 1

To install the TSW-550-BBI, use the following procedure:

1. If it has not already been done, separate the two halves of the

mounting bracket that comes with the TSW-550 by removing the
two 1 1/2” screws that hold them together. Refer to the following
illustrations.

Separate Halves of Mounting Bracket Mounting Bracket (After Separation)

2. The rear part of the mounting bracket can be saved for possible use

in the future. Only the front part is required for installation of the
TSW-550-BBI.

Installation Guide – DOC. 7519A Wall Mount Back Box for TSW-550: TSW-550-BBI • 3

Wall Mount Back Box for TSW-550 Crestron TSW-550-BBI

Screws (2)

#06-32 x 1/2”

(2007241)

TSW-550-BBI

Metal Bracket

Included with

TSW-550

3. Use the two #06-32 x 1/2” screws (2007241) that come with the

TSW-550-BBI to install the front part of the mounting bracket
assembly onto the back box. Refer to the following illustration.

Install Mounting Bracket into TSW-550-BBI

NOTE: Remove the appropriate knockouts before installation.

4 • Wall Mount Back Box for TSW-550: TSW-550-BBI Installation Guide – DOC. 7519A

Crestron TSW-550-BBI Wall Mount Back Box for TSW-550

Solid Mounting

Surface Such As

Concrete or Masonry

Plaster

TSW-550-BBI

Metal Bracket

Included with

TSW-550

Screws (2)

#06-32 x 1/2”

(2007241)

Wiring

Cutout in

Mounting

Surface

4. Make sure the “TOP” text on the inside of the back box is facing

upward. Mount the TSW-550-BBI as shown in the following
illustration. Depending on the installation, forced ventilation may
be required.

Mounting the TSW-550-BBI (Exploded View)

Installation Guide – DOC. 7519A Wall Mount Back Box for TSW-550: TSW-550-BBI • 5

Wall Mount Back Box for TSW-550 Crestron TSW-550-BBI

Resources

Further Inquiries

To locate specific information or resolve questions after reviewing this
guide, contact Crestron's True Blue Support at 1-888-CRESTRON
[1-888-273-7876] or refer to the listing of Crestron worldwide offices on
the Crestron Web site (
particular geographic region.

To post a question about Crestron products, log onto the Online Help
section of the Crestron Web site (
First-time users must establish a user account to fully benefit from all
available features.

www.crestron.com/offices) for assistance within a

www.crestron.com/onlinehelp).

Future Updates

As Crestron improves functions, adds new features and extends the
capabilities of the TSW-550-BBI, additional information may be made
available as manual updates. These updates are solely electronic and
serve as intermediary supplements prior to the release of a complete
technical documentation revision.

Check the Crestron Web site periodically for manual update availability
and its relevance. Updates are identified as an “Addendum” in the
Download column.

6 • Wall Mount Back Box for TSW-550: TSW-550-BBI Installation Guide – DOC. 7519A

Crestron TSW-550-BBI Wall Mount Back Box for TSW-550

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization from

Crestron. To obtain warranty service for Crestron products, contact an authorized Crestron dealer.
Only authorized Crestron dealers may contact the factory and request an RMA (Return
Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name
and phone number of contact person, RMA number and return address.

2. Products may be returned for credit, exchange or service with a Crestron Return Merchandise

Authorization (RMA) number. Authorized returns must be shipped freight prepaid to Crestron, 6
Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on
the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be
subject to refusal. Crestron reserves the right in its sole and absolute discretion to charge a 15%
restocking fee plus shipping costs on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by Crestron,

shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.

Crestron Limited Warranty

Crestron Electronics, Inc. warrants its products to be free from manufacturing defects in materials and
workmanship under normal use for a period of three (3) years from the date of purchase from Crestron,
with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads
and power supplies are covered for a period of one (1) year; touch screen display and overlay components
are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer.
Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.

Crestron shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall Crestron
be liable for incidental or consequential damages of any kind (property or economic damages inclusive)
arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or
made by the purchaser for a third party.

Crestron shall, at its option, repair or replace any product found defective, without charge for parts or labor.
Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.

Except as expressly set forth in this warranty, Crestron makes no other warranties, expressed or implied,
nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or
fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms
of this limited warranty. This warranty statement supersedes all previous warranties.

Installation Guide – DOC. 7519A Wall Mount Back Box for TSW-550: TSW-550-BBI • 7

Crestron Electronics, Inc. Installation Guide – DOC. 7519A

15 Volvo Drive Rockleigh, NJ 07647 (2036297)
Tel: 888.CRESTRON 04.13
Fax: [phone] Specifications subject to
www.crestron.com change without notice.