Crestron TSS-7, TSS-10 Supplemental Manual

TSS-7/TSS-10

7 in. and 10.1 in.

Room Scheduling Touch Screens

Supplemental Guide

Crestron Electronics, Inc.

Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.

Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating
system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement.
Both of these Agreements can be found on the Crestron website at

www.crestron.com/legal/software_license_agreement.

The product warranty may be found at www.crestron.com/legal/sales-terms-conditions-warranties.

The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.

Certain Crestron products contain open source software. For specific information, visit

www.crestron.com/legal/open-source-software.

Crestron, the Crestron logo, Crestron Fusion, Crestron Toolbox, and Crestron XiO Cloud are either trademarks or
registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Appspace and the
Appspace logo are either trademarks or registered trademarks of Appspace, Inc. in the United States and/or other
countries. EMS Software and the EMS logo are either trademarks or registered trademarks of EMS Software, LLC in
the United States and/or other countries. Gingco.net is either a trademark or a registered trademark of Gingco.net in
the United States and/or other countries. Google and Google Calendar are either trademarks or registered trademarks
of Google, Inc. in the United States and/or other countries. Active Directory, Microsoft, and Office 365 are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. NFS is
either a trademark or a registered trademark of NFS Technology Group in the United States and/or other countries.
Robin and the Robin logo are either trademarks or registered trademarks of Robin Powered, Inc. in the United States
and/or other countries. SharingCloud is either a trademark or a registered trademark of SharingCloud in the United
States and/or other countries. Space Connect is either a trademark or a registered trademark of Spaceconnect Pty Ltd
in the United States and/or other countries. EventBoard, Teem, and the Teem logo are either trademarks or registered
trademarks of Teem, LLC in the United States and/or other countries. Other trademarks, registered trademarks, and
trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for
errors in typography or photography.

This document was written by the Technical Publications department at Crestron.
©2019 Crestron Electronics, Inc.

Contents

Introduction ................................................................................................................................... 1

Product Features ......................................................................................................................... 2

Access the Setup Screens .......................................................................................................... 4

Configure the Device .................................................................................................................. 5

Ethernet Setup ........................................................................................................................................... 5

Diagnostics & Advanced ........................................................................................................................... 7

Test Patterns ....................................................................................................................................... 8

Touch Test ............................................................................................................................................. 9

LAN Test .............................................................................................................................................. 10

About ........................................................................................................................................................... 11

Configuration via Web Interface ............................................................................................ 12

Actions Menu............................................................................................................................................. 13

Reboot ................................................................................................................................................. 13

Restore ................................................................................................................................................ 13

Firmware Upgrade ............................................................................................................................ 14

Download Logs .................................................................................................................................. 14

Manage Certificates ......................................................................................................................... 14

Enter Setup ........................................................................................................................................ 14

Enter Standby .................................................................................................................................... 14

Save Changes .................................................................................................................................... 15

Revert................................................................................................................................................... 15

Upload User Project .......................................................................................................................... 15

App Upgrade ...................................................................................................................................... 15

Status ......................................................................................................................................................... 16

Device .................................................................................................................................................. 16

Network ............................................................................................................................................... 17

USB....................................................................................................................................................... 18

Room Scheduling ............................................................................................................................... 18

Display ................................................................................................................................................. 18

Settings ...................................................................................................................................................... 19

System Setup ..................................................................................................................................... 19

Network Proxy Settings ................................................................................................................... 23

Audio .................................................................................................................................................... 24

Cloud Settings ................................................................................................................................... 24

Configure Date/Time ....................................................................................................................... 25

Authentication Management ......................................................................................................... 26

802.1x Configuration ........................................................................................................................ 34

Auto Update .............................................................................................................................................. 37

Applications ........................................................................................................................................ 37

Supplemental Guide – DOC. 8327B Contents • i

Scheduling Application Setup ................................................................................................. 39

Crestron Room Scheduling Application.............................................................................................. 40

Zoom Rooms ............................................................................................................................................. 41

Appspace ................................................................................................................................................... 46

Teem ........................................................................................................................................................... 52

Robin ........................................................................................................................................................... 54

EMS Software .......................................................................................................................................... 57

Space Connect .......................................................................................................................................... 59

NFS Rendezvous ....................................................................................................................................... 64

Gingco.net ................................................................................................................................................. 66

Connect to Crestron XiO Cloud Service ............................................................................... 68

Claim a Single Device ............................................................................................................................. 68

Claim Multiple Devices ........................................................................................................................... 70

ii • Contents Supplemental Guide – DOC. 8327B

TSS-7/TSS-10: 7 in. and 10.1 in.
Room Scheduling Touch Screens

Introduction

The Crestron® TSS-7 and TSS-10 are stylish and versatile wall mount touch screens
designed specifically for enterprise room scheduling applications. The TSS-7 and TSS-10
integrate directly with a variety of popular room scheduling services. The TSS-7 and
TSS-10 install quickly and easily with simple web-based configuration and cloud-based
management, and they require no control system or programming.

NOTE: The Crestron TSS-7 and TSS-10 are functionally similar. For simplicity within this

guide, the term “touch screen” is used except where noted.

For more information on the TSS-7 and TSS-10, refer to the TSS-7/TSS-10 Quick Start
Guide (Doc. 8326) at www.crestron.com/manuals

.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 1

Display

Security

Yes

Yes

Yes

Yes

Yes

Yes

Schedule Connection

Types

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Supported User

Interfaces

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes Yes

Yes Yes

Yes Yes

No

Product Features

Refer to the following chart to determine the product features that are available on the
TSS-7 and TSS-10 touch screens.

TSS-7/TSS-10 Series Feature Chart

FEATURE CLASS FEATURE TSS-7 TSS-10

Size

AES-128/TLS security

802.1x

Active Directory® service

Crestron Fusion®

software

Microsoft Exchange/
Office 365® software

Google Calendar™ app/

G Suite™ software

As Astra™ Schedule (read

only)

Crestron scheduling

Appspace® digital signage

application

Robin® room scheduling

application

Teem® room scheduling

application

EMS Software® room

scheduling application

Zoom Rooms™ conference

control application

Zoom™ scheduling

application

Microsoft Teams® online

meeting solution

Space Connect™ room
scheduling application

NFS™ Rendezvous room

scheduling application

Gingco.net™ room

scheduling application

SharingCloud™ room

scheduling application

Custom user project No

7 in. 10.1 in.

No

Future Future

No

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(Continued on following page)

Crestron XiO Cloud™

Service

Yes Yes

Yes

Yes

Yes Yes
Yes

Yes

Yes Yes

Zoom Rooms

Capabilities

Yes Yes

Yes Yes

Yes Yes

Other Features

Supported Accessories

Yes

Yes

Yes

Yes

Yes

Yes

Touch Screen Features

Yes Yes

Yes Yes

Yes Yes

TSW-x60 Series Feature Chart (continued)

FEATURE CLASS FEATURE TSS-7 TSS-10

Crestron XiO Cloud

support

Scheduling provider

configuration

Complimentary device

subscription

Firmware updates

Project load

Update settings Partial Partial

SMS/Email alerts Partial Partial

Dashboard Future Future

Log retrieval Future Future

Page flip to custom project

View call status via

program

Show/hide app via

program

Native Sonos® application No No

Crestron Home® OS 3

application

2N® door station support

for Crestron Pyng® OS 2

TSW-x60-LB light bar

SSW/SSC/SIW

Multisurface Mounting Kit

Mullion Mounting Kit Future

Power requirements (with
LED accessory connected)

Power requirements

(without LED accessory

connected)

Camera No No

PinPoint™ beacon

USB for accessory

integration

Ambient light sensor for

auto dimming

Audio for emergency

broadcast

Control system interface No No

No No

No No

PoE PoE+

PoE PoE+

Future

(Hardware

ready)

Future

Future

(Hardware

ready)

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 3

Access the Setup Screens

The setup screens enable basic configuration prior to regular operation of the
touch screen.

To access the touch screen's built-in setup screens during regular operation, place five
fingers on the display and hold for 15 seconds.

The main Setup screen is displayed (TSS-10 shown).

TSS-10 Setup Screen

NOTE: The touch screen also provides a web configuration interface that may be used to

view and configure various touch screen settings. For more information, refer to
"Configuration via Web Interface," starting on page

The Setup screen provides buttons for Ethernet setup and diagnostics. There is also an
About button that provides information about the touch screen.

Additionally, the screen shows the IP address, the hostname, and the MAC address of
the touch screen.

The functions of each button are detailed in the following pages of this guide.

NOTE: A toolbar is present on the bottom of all setup screens. The toolbar provides a

gear button ( ) that may be tapped to return to the Setup screen and a Save & Exit
button that may be tapped to save all settings, to exit the setup screens, and to return
to the selected scheduling application.

12.

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Configure the Device

Ethernet Setup

On the Setup screen, tap Ethernet Setup to display the Ethernet Setup screen.

Ethernet Setup Screen

Use the Ethernet Setup screen to view the touch screen MAC and IP addresses, subnet
mask address, default router address, primary and secondary DNS addresses, hostname,
and domain. A
connection. (Green indicates that the Ethernet connection is active.)

The following buttons are provided for configuring Ethernet settings:

• Tap On or Off under DHCP Enable to turn DHCP (dynamic host configuration
protocol) on or off.

NOTE: DHCP is enabled on the touch screen by default.

• If DHCP is turned off, tap Set Static IP Address Settings to enter static IP
addresses manually.

• Tap Set Hostname to enter a new touch screen hostname using an on-screen
keyboard.

• Tap APPLY CHANGES to apply any new Ethernet settings to the touch screen
and to stay in setup mode.

• Tap REBOOT to exit setup mode and reboot the touch screen.

Link indicator is provided to indicate the status of the Ethernet

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 5

To change a static IP address, tap Off under DHCP Enable. Then, tap Set Static IP
Address Settings to display the Static IP Ethernet Setup screen.

Static IP Ethernet Setup Screen

To edit the static IP address, the static subnet mask, the static default router, the
preferred DNS, or the alternate preferred DNS, tap the text field underneath the setting
name.

The on-screen numeric keypad opens for the chosen setting.

Edit IP Address On-Screen Numeric Keypad

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• Use the keypad to make a new entry.

• Tap the clear button in the text field to clear any previous entry.

• Tap the delete button to delete the last digit.

• Tap Save to save a new entry or tap < CANCEL

display returns to the

Static IP Ethernet Setup screen.

to discard any changes. The

After new settings have been saved, tap APPLY CHANGES on the Static IP Ethernet
Setup screen to apply the new settings and stay in setup mode. Tap REBOOT to exit
setup mode and reboot the touch screen.

Tap < BACK to return to the Ethernet Setup screen.

Tap < BACK on the Ethernet Setup screen to return to the Setup screen.

Diagnostics & Advanced

On the Setup screen, tap Diagnostics to display the Diagnostics & Advanced screen.

Diagnostics Screen

The Diagnostics & Advanced screen shows the touch screen's CPU temperature and
available memory, and it provides buttons to open various test screens.

The test screens are explained in the sections that follow.

Tap < BACK to return to the Setup screen.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 7

Test Patterns

Tap Test Patterns on the Diagnostics & Advanced screen to display the Test Pattern
Diagnostics screen.

Test Pattern Diagnostics Screen

Use the Test Pattern Diagnostics screen to display any of the available test patterns.
Tap one of the buttons on the screen to display its respective test pattern.

Tap < BACK to return to the Diagnostics & Advanced screen.

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Touch Test

Tap Touch Test on the Diagnostics & Advanced screen to display the touch test screen.

Touch Test Screen

Use the touch test screen to test the touch functionality of the display. When a location
button is tapped, its respective indicator lights on the screen.

Tap RETURN to return to the Diagnostics & Advanced screen.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 9

LAN Test

Tap LAN Test on the Diagnostics & Advanced screen to display the Ethernet
Diagnostics screen.

Ethernet Diagnostics Screen

Use the Ethernet Diagnostics screen to view and test the Ethernet connection. The
Ethernet Diagnostics screen displays the touch screen MAC and IP addresses, subnet
mask address, default router address, primary and secondary DNS addresses, hostname,
and domain name. A
connection. (Green indicates that the Ethernet connection is active.)

The Ethernet Diagnostics screen also provides controls to test the connection to the
default router. Tap

On to begin the test and Off to end the test.

During the router test, the touch screen pings the default router. If the router is
communicating with the touch screen, connection data is displayed below the ping test
controls within five seconds. The connection data updates after every successive ping.

Tap < BACK

to return to the

Link indicator is provided to indicate the status of the Ethernet

Diagnostics & Advanced screen.

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About

On the Setup screen, tap About to display the About screen.

About Screen

Use the About screen to view information about the touch screen, including the firmware
version and the operating system versions.

Tap Check For App Updates to scan the network for any updates to the touch screen
applications. If application updates are available, the touch screen downloads and
installs the updates. The status of the updates is shown on the bottom of the screen.

Tap < BACK to return to the Setup screen.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 11

Configuration via Web Interface

The touch screen may also be monitored and configured using the included web
configuration interface. The configuration interface is accessible from a web browser if
the IP address of the touch screen is known. This interface is also accessible using the
Crestron XiO Cloud™ service.

To access the web configuration interface:

1. Open a web browser.

2. Enter the touch screen's IP address into the browser URL field. The configuration
interface is displayed.

NOTE: If authentication is enabled for the touch screen, an administrator

username and password must be entered prior to accessing the web
configuration interface. For more information on configuring authentication
settings, refer to "Authentication Management," starting on page

26.

Web Configuration Interface

The configuration interface provides a Status tab for monitoring touch screen settings
and a

Settings tab for configuring touch screen settings and for selecting a scheduling

application. The device hostname is displayed at the top left of the page.

NOTE: Some device settings may be displayed or hidden depending on the selected

application mode.

If the Crestron room scheduling application has been selected, the web configuration
utility provides additional configuration options for the room scheduling application. For
more information on configuring the scheduling application, refer to "Configuration via
Web Interface" in the Crestron Room Scheduling Panels Operations Guide (Doc. 8205)
at www.crestron.com/manuals

12 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

.

The Status tab is the default tab that is displayed, as shown in the image on the
previous page.

Actions Menu

The configuration interface provides an Actions drop-down menu on the top right of the
page. The

Actions Menu

Actions menu may be accessed at any time.

Once any changes have been made to the touch screen configuration, the Actions button
changes to a

Save Changes button. Click Save Changes to save changes to the

configuration settings.

If a reboot is required after changes have been saved, a dialog box is displayed asking
whether the reboot should be performed. Select
the reboot.

The Actions menu provides the following selections.

Reboot

Click Reboot to reboot the touch screen.

After Reboot is selected, a dialog box is displayed asking whether the touch screen
should be rebooted. Select

Restore

Click Restore to restore the touch screen's configuration settings to their default values.

After Restore is selected a dialog box is displayed asking whether the device settings
should be restored. Select

Yes to reboot the device or No to cancel

Yes to reboot the device or No to cancel the reboot.

Yes to restore the settings or No to cancel the restore.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 13

Firmware Upgrade

Click Firmware Upgrade to upgrade the touch screen firmware manually with a
downloaded PUF (package update file).The

Firmware Upgrade Dialog Box

To upload a firmware PUF through the web configuration interface:

NOTE: Visit www.crestron.com/firmware to download the latest firmware PUF.

Firmware Upgrade dialog box opens.

1. Click Browse, and then navigate to the firmware PUF on the host computer.

2. Select the firmware PUF, and then click Open.

3. Click Load to load the PUF to the touch screen. The upload progress is shown in
the dialog box.

4. Once the touch screen has completed the firmware upgrade, click OK.

Click the x button to close the Firmware Upgrade dialog box at any time during the
upgrade process. Clicking the
cancels the upgrade.

x button before the PUF is uploaded to the touch screen

Download Logs

Click Download Logs to download the touch screen message logs for diagnostic
purposes. The message files download as a compressed .tgz file. Once the compressed
file is downloaded, extract the message log files to view them.

Manage Certificates

Click Manage Certificates to manage any certificates that are installed on the touch
screen. For more information on certificate management, refer to “802.1x
Configuration” on page
defined..

Error! Reference source not found.Error! Bookmark not

Enter Setup

Click Enter Setup to force the touch screen to enter its built-in setup interface.

Enter Standby

Click Enter Standby to force the touch screen to enter standby mode.

14 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Save Changes

Click Save Changes to save any changes made to the configuration settings.

Revert

Click Revert to revert the touch screen back to the last saved configuration settings.

Upload User Project

Click Upload User Project to upload a custom user scheduling project to the touch
screen. A

Project Upload Dialog Box

Project Upload dialog box opens.

NOTE: This selection is available only if the touch screen is running in user project mode.

To upload a custom user scheduling project:

1. Click Browse, and then navigate to the project .vtz file on the host computer.

2. Select the project .vtz file, and then click Open.

3. Click Load to load the project .vtz file to the touch screen. The upload progress is
shown in the dialog box.

4. Once the touch screen has completed the project upload, click OK.

Click the x button to close the Project Upload dialog box at any time during the upgrade
process. Clicking the

x button before the project file is uploaded to the touch screen

cancels the upload.

App Upgrade

Click App Upgrade to update the currently selected application. The update progress is
shown in a pop-up window.

Once the update is complete, click OK to close the pop-up window.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 15

Status

Click the Status tab on the top left of the configuration interface to display selections
for viewing the status of device settings and network settings.

Click on a selection name to expand the selection. If the selection is expanded, click the
selection name again to collapse the section.

Status Tab Selections

Each selection is described in the sections that follow.

Device

Click Device to view device information.

Status Tab - Device

The following Device information is displayed:

• Model: The touch screen model name

• Firmware Version: The firmware version loaded onto the touch screen

• Serial Number: The touch screen serial number

16 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Click + More details at the bottom of the Device tab to display an expanded section that
shows additional touch screen information (for Crestron internal use only). If

+ More

Details is selected, click - Less details to collapse the section.

Network

Click Network to view the status of the network settings for the touch screen.

Status Tab - Network

The following Network information is displayed:

• Host Name: The touch screen hostname

• Domain Name: The touch screen domain name

• DNS Servers: The DNS (domain name server) addresses used to resolve the

touch screen domain to an IP address

• DHCP Enabled: Reports whether the IP address is static (Yes) or dynamic (No)

• IP Address: The touch screen IP address

• Subnet Mask: The touch screen subnet mask address

• Default Gateway: The gateway router address

• Link Active: Reports the status of the Ethernet connection (A true message

indicates that the Ethernet connection is active, while a
that the Ethernet connection is inactive.)

false message indicates

• MAC Address: The unique touch screen MAC (media access control) address

• Network Proxy Settings: Reports whether network proxy settings are enabled or

disabled for the touch screen

For more information on configuring network settings, refer to "Network" on page 21.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 17

USB

Click USB to view the status of a connected USB accessory.

Status Tab - USB

The following USB information is displayed:

• Accessory Connected: The name of the connected accessory

• Accessory Type: The type of connected accessory

Room Scheduling

Click Room Scheduling to view the status of the room if using a room scheduling
application.

Status Tab – Room Scheduling

The following Room Scheduling information is displayed:

• Room Status: The status of the connected room (available or reserved)

• Calendar Sync: The status of the sync between the touch screen and the room

scheduling calendar

• Crestron Fusion Online Status: The status of the Crestron Fusion connection (if
applicable)

Display

Click Display to view the display status.

Status Tab – Display

The Display Status field indicates whether the display is on, in standby mode, or in
screensaver mode.

18 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Settings

Click the Settings tab on the top left of the configuration interface to display selections
for configuring various touch screen settings and to select a scheduling application.

Settings Selections

Each selection is described in the sections that follow.

System Setup

Click System Settings to configure general network and touch screen settings.

Settings Tab - System Setup

(Continued on following page)

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 19

Settings Tab - System Setup (continued)

20 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Network

NOTE: The IP Address, Subnet Mask, and Default Gateway fields are required only if

DHCP is set to Disabled.

• Host Name: Enter the touch screen's hostname.

• Domain Name: Enter the fully qualified domain name on the network

• Primary Static DNS: Enter the primary DNS address used to resolve the domain

name to an IP address.

• Secondary Static DNS: Enter the secondary DNS address used to resolve the
domain name to an IP address if the primary DNS fails.

• DHCP: Toggle the switch to enable or disable using DHCP.

NOTE: If DHCP is enabled, IP does not function until a reply has been received

from the server. The touch screen broadcasts requests for an IP address
periodically.

• IP Address: Enter the touch screen's IP address on the network. Valid IP
addresses consist of four octets, 0 to 255, separated by periods.

• Subnet Mask: Enter the touch screen's subnet mask address on the network.

• Default Gateway: Enter the gateway router address on the network.

Device Display

• LCD

‒ Auto Brightness: Toggle the switch to turn automatic brightness control for

the touch screen's LCD display on or off.

‒ ALS Threshold Value: If Auto Brightness is turned on, enter a value (1‒100)

for the ALS (ambient light sensor) threshold, which is used for switching
between high and low auto-brightness presets.

‒ Brightness: If Auto Brightness is turned off, enter a value (1‒100) for the

LCD display brightness.

‒ Brightness High Preset: Enter a value (1‒100) for the LCD display's high

brightness preset.

‒ Brightness Medium Preset: Enter a value (1‒100) for the LCD display's

medium brightness preset.

‒ Brightness Low Preset: Enter a value (1‒100) for the LCD display's low

brightness preset.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 21

• Hard Key

‒ Backlight: Toggle the switch to enable or disable the hard key backlight.

‒ Backlight Brightness: If Backlight is enabled, enter a value (1‒100) for the

key backlight brightness.

‒ Backlight Auto Brightness: If Backlight is enabled, toggle the switch to turn

automatic brightness control for the key backlight on or off.

‒ ALS Threshold Value: If Backlight and Backlight Auto Brightness are both

enabled, enter a value (1‒100) for the backlight button ALS threshold, which
is used for switching between high and low auto-brightness presets.

‒ Backlight High Preset: Enter a value (1‒100) for the key backlight high

brightness preset.

‒ Backlight Medium Preset: Enter a value (1‒100) for the key backlight medium

brightness preset.

‒ Backlight Low Preset: Enter a value (1‒100) for the key backlight low

brightness preset.

‒ Wakes LCD: Toggle the switch to turn the ability to wake the LCD display by

tapping the hard keys on or off.

• Screensaver and Standby

‒ Standby Timeout: Enter a standby timeout duration (1‒120 seconds) for the

touch screen.

‒ Enable Screensaver: Toggle the switch to enable or disable displaying a

screensaver on the touch screen during standby timeout.

‒ Enable 24 Hour Digital Clock: Toggle the switch to enable or disable

displaying a 24-hour digital clock on the touch screen during standby timeout.

‒ Brightness: Enter a value (1‒100) for the LCD display brightness during

standby timeout.

‒ Local Setup Sequence: Toggle to switch to enable or disable local access to

the setup screens using the five-finger press or 1-2-3-4 button sequence.

Crestron Fusion Cloud Settings

NOTE: If connecting to a Crestron Fusion® software on-premises server, connections are

made using either traditional (outbound) or inbound communications. For more
information, refer to the Crestron Fusion 10 On-Premises Software Getting Started
Guide (Doc. 7685) at

www.crestron.com/manuals.

• Crestron Fusion Cloud: Toggle the switch to enable or disable a connection to a
Crestron Fusion Cloud server. This connection is only applicable when the
scheduling mode is set to

Crestron Default or User Project.

• Crestron Fusion Cloud URL: Enter the URL used to connect the touch screen to
the desired Crestron Fusion Cloud server.

22 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Network Proxy Settings

Click Network to configure network proxy settings for the touch screen.

Settings Tab – Network Proxy Settings

• Proxy: Toggle the switch to enable or disable configuring the touch screen for use
with a proxy server.

• HTTP Settings

HTTP Proxy: Toggle the switch to enable or disable an HTTP proxy server.

HTTP Proxy Address: Enter the IP address of the HTTP proxy server.

HTTP Proxy Port: Enter the port number of the HTTP proxy server.

Username: Enter the username required for the HTTP proxy server.

Password: Enter the password required for the HTTP proxy server.

• HTTPS Settings

HTTPS Proxy: Toggle the switch to enable or disable an HTTPS proxy server.

HTTPS Proxy Address: Enter the IP address of the HTTPS proxy server.

HTTPS Proxy Port: Enter the port number of the HTTPS proxy server.

Username: Enter the username required for the HTTPS proxy server.

Password: Enter the password required for the HTTPS proxy server.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 23

Audio

Click Audio to configure various audio settings for the touch screen.

Settings Tab - Audio

NOTE: The Media Volume setting adjusts the H.264 streaming media level in relation to

the Panel Volume setting.

• Panel Mute: Toggle the switch to mute (On) or unmute (Off) the touch screen
master volume.

• Panel Volume: Enter a value (1‒100) for the touch screen master volume level.

• Media Mute: Toggle the switch to mute (On) or unmute (Off) the touch screen

media volume.

• Media Volume: Enter a value (1‒100) for the touch screen media volume level.

• Beep Enabled: Toggle the switch to turn the touch screen beep volume on or off.

• Beep Volume: Enter a value (1‒100) for the touch screen beep volume.

Cloud Settings

Click Cloud Settings to enable or disable a connection between the touch screen and a
Crestron XiO Cloud™ service account. A connection to the Crestron XiO Cloud service is
enabled by default.

Settings Tab - Cloud Settings

Toggle the Cloud Configuration Service Connection switch to enable or disable a
connection between the touch screen and a Crestron XiO Cloud account.

For more information on connecting to the Crestron XiO Cloud service, refer to "Connect
to Crestron XiO Cloud Service" on page 59.

24 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Configure Date/Time

Click Configure Date/Time to configure date and time settings for the touch screen.

Settings Tab - Configure Date/Time

• Time Synchronization

Enable Time Synchronization: Toggle the switch to turn time synchronization
via SNTP (Simple Network Time Protocol) on or off.

Time Server: With Enable Time Synchronization set to On, enter the SNTP
server used to synchronize the date and time for the touch screen.

Synchronize Now: With Enable Time Synchronization set to On, tap
Synchronize Now to synchronize the touch screen with the SNTP server
entered for

Time Server.

• Time Configuration

Time Zone: Select a time zone for the touch screen using the
drop-down menu.

Time(24hr Format): Select the time for the touch screen (in 24-hour format)
using the pop-up menu that is displayed.

Date: Select the date for the touch screen using the pop-up calendar that is
displayed.

• Schedule Display Time Options

Schedule Display Date Format: Select the format that the date will display
on the touch screen.

Schedule Display Time Format: Select the format that the time will display
on the touch screen.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 25

Authentication Management

Click Authentication Management to configure authentication management for touch
screen users and groups and to set different access levels.

Settings Tab - Authentication Management

Toggle the Enable Authentication switch to turn authentication for the touch screen on
or off. Authentication is turned on by default.

When authentication is turned on, the web configuration interface prompts the user to
enter a new administrator username and password. After rebooting the touch screen,
this username and password must be entered to access the web configuration utility or
to connect to the touch screen through Crestron Toolbox™ software.

CAUTION: Do not lose the administrator username and password, as the touch screen

settings must be restored to factory defaults to reset the username and password.

Use the following Authentication Management settings to add, delete, and edit touch
screen users and groups.

Current User

Click the Current User tab to view and edit information for the current touch screen
user.

Authentication Management - Current User Tab

26 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

The following settings are displayed for the current user:

• Name: The chosen username

• Access Level: The access level granted to the user (Administrator, Programmer,

Operator, User, or Connect)

• Active Directory User: Reports whether the current user is (Yes) or is not (No)
authenticated through Active Directory® software.

NOTE: A user must be added to an Active Directory group before the user may be

selected as an active directory user. For more information, refer to "Groups" on
page

31.

• Groups: Any groups of which the current user is a member

Click Change Current User Password to change the password for the current user. The
Change Password dialog box is displayed.

Change Password Dialog Box

Enter a new password in the Password field, and then reenter the password in the
Confirm Password field.

Tap OK to save the new password, or tap Cancel to cancel the change.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 27

Users

Click the Users tab to view and edit information for the touch screen users.

Authentication Management - User Tab

Enter text in to the Search Users field to search for and display users that match the
search term(s).

Touch screen users are listed in table format. The following information is displayed for
each touch screen user:

• Username: The chosen username

• AD User: Reports whether the user is (Yes) or is not (No) authenticated through

Active Directory

NOTE: A user must be added to an Active Directory group before the user may be

selected as an active directory user. For more information, refer to "Groups" on
page

31.

If the touch screen users span multiple pages, use the navigation arrows on the bottom
of the page to move forward or backward through the pages, or select a page number to
navigate to that page. Additionally, the number of users displayed on each page may be
set to 5, 10, or 20 users.

An Actions column is also provided for each user that allows various actions to be
performed. The following selections may be selected from the

Actions column.

28 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

User Details

Click the information button in the Actions column to view information for the
selected user. The

User Details Dialog Box

User Details pop-up dialog box is displayed.

The following settings are displayed for the current user:

• Name: The chosen username

• Active Directory User: Reports whether the user is (Yes) or is not (No)

authenticated through Active Directory

• Groups: Lists any groups that contain the user

Click OK to return to the Authentication Management > Users page.

Update User

Click the editing button in the Actions column to edit settings for the selected user.
The

Update User dialog box is displayed.

Update User Dialog Box

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 29

The following Update User settings may be viewed or configured:

• Name: The chosen username

• Password: Enter a new password for the selected user.

• Confirm Password: Reenter the password provided in the Password field.

• Groups: Add the user to one or more groups. For more information, refer to

"Groups" on page

31.

• Active Directory User: Toggle the switch to turn authentication via Active
Directory on or off for the selected user.

NOTE: A user must be added to an Active Directory group to be selected as an

Active Directory user.

Click OK to save any changes and to return to the Authentication Management > Users
page. Click

Cancel to cancel any changes.

Delete User

Click the trashcan icon in the Actions column to delete the user.

A pop-up dialog box is displayed asking whether the user should be deleted. Click Yes to
delete the user or

No to cancel deleting the user.

Create User

Click Create User at the bottom of the page to create a new touch screen user. The
Create User dialog box is displayed.

Create User Dialog Box

30 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Use the following settings to create a new user:

• Name: Enter a username.

• Password: Enter a password for the user.

• Confirm Password: Reenter the password provided in the Password field.

• Groups: Add the user to one or more groups. For more information, refer to

"Groups" on page

31.

• Active Directory User: Toggle the switch to turn authentication via Active
Directory on or off for the user.

NOTE: A user must be added to an Active Directory group to be selected as an

Active Directory user.

Click OK to save any changes and to return to the Authentication Management > Users
page. Click

Cancel to cancel creating a new user.

Groups

Click the Groups tab to view and edit settings for touch screen groups. Touch screen
groups are used to group users by access level and Active Directory authentication
settings.

Authentication Management - Groups Tab

Enter text in to the Search Groups field to search for and display groups that match the
search term(s).

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 31

Touch screen groups are listed in table format. The following information is displayed for
each touch screen group:

• Group Name: The chosen group name

• AD Group: Reports whether the group is (Yes) or is not (No) authenticated

through Active Directory

NOTE: Active Directory provides an additional layer of authentication for touch

screen groups and users. Active directory group and user names are stored in the
touch screen console along with a unique SID (security identifier). When an Active
Directory user attempts to authenticate against the console, the console first
checks the user credentials. If the Active Directory authentication is successful,
Active Directory queries the console for the user or group's SID. The user is
granted access to the touch screen only if at least one SID match is found.

• Access Level: The access level for the selected group (Administrator,
Programmer, Operator, User, or Connect)

If the touch screen groups span multiple pages, use the navigation arrows on the bottom
of the page to move forward or backward through the pages, or select a page number to
navigate to that page. Additionally, the number of groups displayed on each page may
be set to 5, 10, or 20 users.

An Actions column is also provided for each group that allows various actions to be
performed. The following selections may be selected from the

Actions column.

Group Details

Click the information button in the Actions column to view information for the
selected group. The

Group Details Dialog Box

Group Details dialog box is displayed.

The following settings are displayed for the current group:

• Name: The chosen group name

• Access Level: The access level of the group and its users

• Active Directory User: Reports whether the group is (Yes) or is not (No)

authenticated through Active Directory

Click OK to return to the Authentication Management > Groups page.

32 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Delete Group

Click the trashcan icon in the Actions column to delete the group.

A pop-up dialog box is displayed asking whether the group should be deleted. Click Yes to
delete the group or

No to cancel deleting the group.

Create Group

Click Create Group at the bottom of the page to create a new touch screen group. The
Create Group dialog box is displayed.

Create Group Dialog Box

Use the following settings to create a new group:

• Name: Enter a group name.

• Access Level: Select an access level for the group and its users from the drop-

down menu.

• Active Directory Group: Toggle the switch to turn authentication via Active
Directory on or off for the group.

Click OK to save any changes and to return to the Authentication Management >
Groups page. Click Cancel to cancel creating a new group.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 33

802.1x Configuration

Click 802.1x Configuration to configure IEEE 802.1x network authentication for touch
screen security.

Settings - 802.1x Configuration

• IEEE 802.1x Authentication: Toggle the switch to enable or disable using 802.1x
authentication for the touch screen.

• Authentication Method: Select an 802.1x authentication method
(

EAP-TLS Certificate or EAP MSCHAP V2- password) from the

drop-down menu.

• Domain: If EAP MSCHAP V2- password is selected for Authentication Method,
enter a domain name that is required for authentication.

• Username: If EAP MSCHAP V2- password is selected for Authentication
Method, enter a username that is required for authentication.

• Password: If EAP MSCHAP V2- password is selected for Authentication
Method, enter a password that is required for authentication.

• Enable Authentication Server Validation: Toggle the switch to enable or disable
using server validation for increased security.

34 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

• Select Trusted Certificate Authorite(s): Select trusted CAs (Certificate
Authorities) from the provided CAs to be used for server validation:

Click the check box to the left of a CA to select it as a trusted CA.

Enter a search term into the text field at the top of the CA menu to search
for and display CAs that match the search term.

Click the check box to the left of the search field at the top of the CA menu to
select all CAs as trusted CAs.

Click Manage Certificates to add or remove CAs from the list. The Manage Certificates
dialog box is displayed with the Root tab selected.

Manage Certificates Dialog Box - Root Tab

Click the tabs near the top of the page to switch between the different types of CAs
(

Root, Intermediate, Machine, or Web Server). The same settings are provided for each

type of CA.

Type a search term into the Search… text field to search for and display CAs that match
the search term.

The following information is provided for each type of CA:

• Name: The CA name

• Expiry Date: The date and time that the CA is set to expire

If the CAs span multiple pages, use the navigation arrows on the bottom of the page to
move forward or backward through the pages, or select a page number to navigate to
that page.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 35

Click the trashcan button in the Actions column for a CA to delete it. A pop-up dialog
box is displayed asking if the CA should be deleted. Click

Yes to delete the certificate or

No to cancel.

Click Add [Type] Certificate to add a CA of one of the four available types (Root,
Intermediate, Machine, or Web Server) to the list of CAs. The Add Certificate pop-up
dialog box is displayed.

Add Certificate Dialog Box

To add a new certificate:

1. Click Browse.

2. Navigate to the CA file on the host computer.

3. Select the CA file, and then click Open.

4. Click Load to load the CA file to the touch screen. The upload progress is shown
in the dialog box.

5. Once the touch screen has completed the upload, click OK.

Click the x button to close the Add Certificate dialog box at any time during the upload
process. Clicking the

x button before the CA file is uploaded to the touch screen cancels

the upload.

Click the x button to close the Manage Certificates dialog box and to return to the

802.1x Authentication page.

36 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Auto Update

Click Auto Update to configure automatic firmware updates for the touch screen.

NOTE: The Auto Update accordion can be used to configure auto update settings for

firmware only. Automatic application updates are not affected by these settings.

Settings Tab - Auto-Update

• Auto Update: Toggle the switch to enable or disable automatic firmware
updates.

• Control URL Path: Enter the URL path for the update server.

• Day of Week: Select the day of week when the touch screen will check for

updates. Select

Daily to have the touch screen check for updates every day.

• Time of Day: Enter a time of day (in 24-hour format) when the touch screen will
check updates on the scheduled day.

• Poll Interval: Enter the polling interval (in hours) for when the touch screen will
poll the server for updates.

• Click Update Now to check the update server for new firmware and to update
the touch screen immediately if new firmware is available.

Applications

Click Applications to a select a room scheduling application to run on the touch screen.

Settings - Applications

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 37

Use the Application Mode drop-down menu to select a scheduling application from the
available providers.

Crestron Default is selected by default.

Once a new scheduling application is selected, click Save Changes from the Actions
menu. A pop-up dialog box is displayed stating that the touch screen must be rebooted
for the new application to take effect. Click
reboot the touch screen later. The touch screen reboots with the new scheduling
application running.

NOTE: Each scheduling application uses a unique setup procedure for registering and

configuring the application. For more information on setting up each scheduling
application, refer to "Scheduling Application Setup" on page

Yes to reboot the touch screen now or No to

39.

38 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Scheduling Application Setup

The TSS-7 and TSS-10 ship with a variety of preinstalled room scheduling applications
that provide out-of-the-box functionality. Once an application has been selected, the
application downloads from the cloud and installs on the touch screen automatically.

The following room scheduling applications ship with the TSS-7 and TSS-10:

• Crestron room scheduling application

• Appspace® digital signage application

• Teem® room scheduling application

• Robin® room scheduling application

• EMS Software™ room scheduling application

• Space Connect™ room scheduling application

• NFS™ Rendevous room scheduling application

• Gingco.net™ room scheduling application

• SharingCloud™ room scheduling application (full support coming soon)

• Zoom Rooms conferencing control and Zoom™ room scheduling application

NOTE: Support for additional applications may be provided by future firmware updates.

The touch screen runs only one app, which is selected at setup. Only the apps approved
and delivered by Crestron may run on the touch screen. The touch screen cannot be
interfaced with a control system and cannot be custom programmed for any other
functionality.

NOTE: Additional subscriptions and/or licenses may be required. Refer to each provider’s

website for details about the capabilities and requirements of its scheduling application
and services.

Use the following sections to set up and troubleshoot each of the provided room
scheduling applications.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 39

Crestron Room Scheduling Application

NOTE: The Creston room scheduling application is selected by default. Perform steps 1‒3

below only if another room scheduling application has been selected.

To set up the Crestron room scheduling application on the touch screen:

NOTE: A scheduling calendar connection to Crestron Fusion software,

Microsoft® Exchange software, the Google Calendar™ calendaring application (via a
Google® software account), or Ad Astra™ Schedule is required for this application.

1. Access the touch screen's web configuration interface. For more information,
refer to "Configuration via Web Interface" on page 12.

2. Navigate to Settings > Applications.

3. Select Crestron Default from the Application Mode drop-down menu.

Settings - Applications (Crestron Default)

4. Select a language for the application from the Language drop-down menu.

5. Reboot the touch screen. The Crestron room scheduling application's user
interface is displayed on the touch screen following the reboot.

40 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Crestron Room Scheduling Application

6. Complete the remaining setup and configuration procedures as described in the
Crestron Room Scheduling Panels Operations Guide (Doc. 8205) at

www.crestron.com/manuals

For more information regarding scheduling application functionality and the user
interface, refer to the Crestron Room Scheduling Panels User Guide (Doc. 8206) at

www.crestron.com/manuals

For more information regarding customizing the scheduling application, refer to the
Crestron Room Scheduling Panels Programming Guide (Doc. 8213) at

www.crestron.com/manuals

.

.

.

Zoom Rooms

To set up the Zoom Rooms conferencing control or Zoom scheduling application on the
touch screen:

NOTE: A Zoom Rooms account is required to use this application. For more information

and to register an account, visit www.zoom.us.

1. Access the touch screen web configuration interface. For more information, refer
to "Configuration via Web Interface" on page 12.

2. Navigate to Settings > Applications.

3. Select Zoom Rooms from the Application Mode drop-down menu.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 41

Settings - Applications (Zoom Rooms)

4. Configure the following Zoom Rooms settings as needed. These settings may be
edited at any time.

• Zoom Room Page Flip: Toggle the switch to enable or disable the user's

ability to toggle between Zoom Rooms mode and a custom user project.

• Time Out Control: Set the automatic flip behavior for the Zoom Rooms

application, which occurs after the duration set in the

Flip Back Time field.

‒ Disabled: When selected, automatic flip behavior is disabled.

‒ Flip To Project: When selected, the screen automatically flips to the user

project after the time out duration elapses. Press the home button
(second hard key from top right) on the touch screen to flip back to the
Zoom Rooms application.

‒ Flip To Mode: When selected, the screen automatically flips to the Zoom

Rooms application after the time out duration elapses. Press the home
button on the touch screen to flip back to the user project.

• Flip Back Time: Enter a duration (in minutes) before the automatic flip

behavior occurs.

5. Reboot the touch screen. The Zoom Rooms application user interface is displayed
on the touch screen following the reboot.

42 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Zoom Rooms User Interface

6. Connect to the Zoom Rooms PC using one of the following methods:

• Use the on-screen keyboard to enter the pairing code for the Zoom Rooms

account. Obtain the pairing code from the IT (Information Technology)
department responsible for the Zoom Rooms deployment.

• Tap Sign In on the top left of the screen, and then enter the email address

and password for the Zoom Rooms account (supplied by IT). Tap

< Pairing

Code to return to the pairing code screen.

Zoom Rooms User Interface - Sign In Screen

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 43

If the device is registered successfully, a notification appears confirming the registration
success, and the application updates to display a room selection interface.

Zoom Rooms User Interface - Select Room Screen

To set up a conference room for a Zoom Rooms meeting:

1. Select a conference room from the Select Room menu.

2. Tap Settings from the Zoom Rooms App to display conference room settings.

Zoom Rooms User Interface - Conference Room Settings

44 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

3. Tap Microphone, and then select an available microphone in the conference
room.

Zoom Rooms User Interface - Microphone Settings

4. Tap Speaker, and then select an available speaker in the conference room.

Zoom Rooms User Interface - Speaker Settings

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 45

5. Tap Camera, and then select an available camera in the conference room.

Zoom Rooms User Interface - Camera Settings

6. Tap Meet Now to return to the meeting settings.

For more information on setting up and using Zoom Rooms, refer to

https://support.zoom.us/hc/en-us/categories/200108436-Zoom-Rooms

.

Appspace

To set up the Appspace digital signage application on the touch screen:

NOTE: An Appspace account is required to use this application. For more information

and to register an account, visit www.appspace.com.

1. Access the touch screen's web configuration interface. For more information,
refer to "Configuration via Web Interface" on page 12.

2. Navigate to Settings > Applications.

3. Select Appspace from the Application Mode drop-down menu.

Settings - Applications (Appspace)

4. Reboot the touch screen. The Appspace application user interface is displayed on
the touch screen following the reboot.

46 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

Appspace User Interface

The touch screen may be registered locally with the Appspace application or registered
online through the Appspace console.

To register with the Appspace application locally:

1. Tap REGISTER LOCALLY in the first registration option provided by the
Appspace user interface.

2. Enter the following Appspace account information with the on-screen keyboard:

• Enter the Appspace account URL in the first text field (cloud.appspace.com

is entered by default).

• Enter the Appspace account username in the second text field.

• Enter the Appspace account password in the third text field.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 47

Appspace User Interface - Register Your Device

3. Tap SIGN IN.

4. Enter a name for the touch screen in the device name field. The touch screen's
MAC address is entered by default.

Appspace User Interface - Register Your Device

5. Tap CONTINUE.

48 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

If the device registration is successful, the Appspace application attempts to
retrieve any channels from the linked account.

Appspace User Interface - Retrieving Channels

6. Select one of the following options:

a. Tap one of the retrieved channels to display that channel.

b. Tap INTERACTIVE MODE to select interactive mode.

c. Tap SKIP to select the default channel for the paired account

To register with the Appspace application locally:

1. Log in to the Appspace account that will be paired with the touch screen at

www.appspace.com

.

2. Note the six-digit registration code that is displayed in the second registration
option provided by the Appspace user interface.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 49

Appspace User Interface

3. Enter the six-digit code in the Device Registration panel on the Appspace
dashboard page.

Appspace Dashboard - Device Registration

4. Click GO.

50 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

5. Enter the following information in the Register a New Device dialog box that is
displayed:

a. Enter a device name in the Device Name text field.

b. Assign the channel(s) that should be assigned to the touch screen.

Appspace Dashboard - Device Registration

6. Click Register.

If the device is registered successfully, a growl notification appears confirming the device
registration.

For more information on using the Appspace application, click the help icon on any of
the Appspace dashboard pages, or visit https://docs.appspace.com/appspace/7.0/

For technical support, follow the procedures documented at

https://docs.appspace.com/appspace/7.0/getting-started/support/

.

.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 51

Teem

To set up the Teem scheduling application on the touch screen:

NOTE: A Teem account is required to use this application. For more information and to

register an account, visit www.teem.com. A scheduling calendar connection to an Office
365® software account, a Microsoft Exchange account, or a Google Calendar account are
also required for this application.

1. Access the touch screen's web configuration interface. For more information,
refer to "Configuration via Web Interface" on page 12.

2. Navigate to Settings > Applications.

3. Select Teem from the Application Mode drop-down menu.

Settings - Applications (Teem)

4. Reboot the touch screen. The Teem application user interface is displayed on the
touch screen following the reboot.

Teem User Interface

NOTE: A demo EventBoard® software interface is provided to demonstrate

application features. Tap Demo EventBoard to enter demo mode. To return to
the main registration screen, tap

Menu > Stop Demo Mode while in demo mode.

5. Navigate to https://app.teem.com/activate.

52 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

6. Note the five-digit activation code that is displayed in the bottom right corner of
the Teem application user interface.

7. Use the Location Directory navigation tree on the left side of the screen to select
the room that contains the touch screen, and click the

Location Directory Menu

Add Device button.

8. When prompted, enter the five-digit activation code in the App Activation Code
text field, and tap the return button.

Teem User Interface

If the device is registered successfully, a growl notification appears confirming the device
registration.

For more information on using the Teem application, visit

https://www.teem.com/support

.

For technical support inquiries, visit https://www.teem.com/contact/.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 53

Robin

To set up the Robin scheduling application on the touch screen:

NOTE: A Robin account is required to use this application. For more information, visit
www.robinpowered.com. A scheduling calendar connection to an Office 365 account, a

Microsoft Exchange account, or a Google Calendar account may also be used for this
application.

1. Access the touch screen's web configuration interface. For more information,
refer to "Configuration via Web Interface" on page 12.

2. Navigate to Settings > Applications.

3. Select Robin from the Application Mode drop-down menu.

Settings - Applications (Robin)

4. Reboot the touch screen. The Robin user interface is displayed on the touch
screen following the reboot.

Robin User Interface

5. Tap Next on the user interface.

54 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

6. Enter the company username that is connecting to the touch screen, and tap
Next.

NOTE: The company must be set up in the Robin web interface before the touch

screen may be connected to the company. For more information, refer to

https://support.robinpowered.com/hc.

Robin User Interface - Add Display

7. Note the six-digit device PIN that is displayed in the user interface.

Robin User Interface - PIN

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 55

8. Navigate to https://robinpowered.com/activate.

Robin User Interface - PIN

9. Connect the touch screen:

a. Select the room that contains the touch screen from the Space

drop-down menu.

NOTE: A room must created in the Robin web interface before the touch

screen may be connected. For more information, refer to

https://support.robinpowered.com/hc.

b. Enter the PIN shown on the user interface in the Device PIN text field.

c. Click Activate Display.

If the device is registered successfully, a notification appears confirming the registration
success, and the application updates to display a scheduling interface.

For more information on using the Robin application, including adding and configuring a
scheduling calendar, visit https://support.robinpowered.com/hc

.

For technical support inquiries, refer to the contact information provided at

https://support.robinpowered.com/hc

.

56 • TSS-7/TSS-10: Room Scheduling Touch Screens Supplemental Guide – DOC. 8327B

EMS Software

To set up the EMS Software scheduling application on the touch screen:

NOTE: An EMS Software account is required to use this application. For more

information, visit www.emssoftware.com.

1. Access the touch screen's web configuration interface. For more information,
refer to "Configuration via Web Interface" on page 12.

2. Navigate to Settings > Applications.

3. Select EMS from the Application Mode drop-down menu.

Settings - Applications (EMS)

4. Reboot the touch screen. The EMS user interface is displayed on the touch screen
following the reboot.

EMS User Interface

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 57

5. Enter the required EMS Software account information:

NOTE: Profiles and rooms must be set up on the network through an EMS

Software account prior to selecting them in the application.

a. Use the Profile drop-down menu to select the profile that will be used with

the touch screen.

b. Use the Room drop-down menu to select the room that will be used with the

touch screen.

c. Tap Apply.

If the device is registered successfully, the application switches to a scheduling interface
for the room.

For more information on using the EMS Software application, including adding and
configuring a scheduling calendar, visit https://portal.emssoftware.com/s/

For technical support inquiries, visit https://portal.emssoftware.com/s/support.

.

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Space Connect

To set up the Space Connect scheduling application on the touch screen:

NOTE: A Space Connect account is required to use this application. For more

information, visit www.spaceconnect.co.

1. Access the touch screen web configuration interface. For more information, refer
to "Configuration via Web Interface" on page 12.

2. Navigate to Settings > Applications.

3. Select Space Connect from the Application Mode drop-down menu.

4. Reboot the touch screen. The Space Connect user interface is displayed on the
touch screen following the reboot.

Space Connect User Interface

5. Use the onscreen keyboard to enter the email address for the Microsoft®
administrator account or Google® G-Suite™ software room booking account and
tap

Login.

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6. When prompted, use the onscreen keyboard to enter the account password on
the Microsoft or Google authentication screen.

7. Upon successful sign-in, a Select a location screen is displayed. Use the
navigation arrows to choose the location where the touch screen will be used, and
then tap

Space Connect – Select a location Screen

SELECT.

8. On the Select a level screen, use the navigation arrows to choose the building
level where the touch screen will be used, and then tap

Space Connect – Select a level Screen

SELECT.

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9. On the Select a room screen, use the navigation arrows to choose the room
where the touch screen will be used, and then tap

Space Connect – Select a room Screen

SELECT.

10. On the Select a Layout screen, use the navigation arrows to choose either the
Optimised for no LED enclosure or Classic Layout setting for the scheduling
application layout, and then tap

SELECT.

NOTE: Crestron does not recommend using the other provided layouts, as they

are not optimized for Crestron touch screens.

Space Connect – Select a Layout

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11. On the Select a Hardware screen, use the navigation arrows to choose the
Crestron hardware, and then tap SELECT.

Space Connect – Select a Hardware

12. On the Set your room settings screen, configure any additional settings as
needed using the provided toggles.

Space Connect – Set your room settings Screen

13. Tap COMPLETE ROOM SETUP. The primary scheduling screen is displayed.

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Space Connect – Scheduling Screen

For more information on using Space Connect and to access administrator-level
settings, visit https://spaceconnect.azurewebsites.net
password must be entered to access this page.

. The administrator email and

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NFS Rendezvous

To set up the NFS™ Rendezvous scheduling application on the touch screen:

NOTE: An NFS account is required to use this application. For more information, visit
https://myrendezvous.net.

1. Access the touch screen web configuration interface. For more information, refer
to "Configuration via Web Interface" on page 12.

2. Navigate to Settings > Applications.

3. Reboot the touch screen. The Rendezvous user interface is displayed on the touch
screen following the reboot.

Rendezvous User Interface

4. Use the onscreen keyboard to enter the URL for the account scheduling API and
then tap

CHECK.

5. Once the application is verified to work with the scheduling API, tap SAVE.

6. In the Alert dialog appears, tap Yes to change the API URL, and then tap OK to
close the alert.

7. Enter the following information in the appropriate fields:

• User Name: Enter the account username.

• Password: Enter the account password.

• Resource: Enter at least the first three letters of the resource (room), and

then tap the search button (magnifying glass icon) to select a resource from
the options that are returned.

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Rendezvous User Interface – API Fields

8. Tap SAVE.

9. In the Alert dialog appears, tap Yes to configure the resource for scheduling. The
primary scheduling screen is displayed.

Rendezvous – Scheduling Screen

For more information on using Rendezvous, refer to the Rendezvous Workspace User
Guide by selecting

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 65

Help from the administrator account portal.

Gingco.net

To set up the Gingco.net scheduling application on the touch screen:

NOTE: A Gingco.net/Estate account is required to use this application. For more

information, visit www.gingco-estate.com/en/home/.

1. Access the touch screen web configuration interface. For more information, refer

2. Navigate to Settings > Applications.

3. Reboot the touch screen. The Gingco.net Display user interface is displayed on

to "Configuration via Web Interface" on page 12.

the touch screen following the reboot.

Gingco.net Display User Interface

NOTE: A “The server is not responding” message is displayed until the application

is connected to a valid room URL. This message is normal prior to initial setup.

4. Tap Settings.

5. Use the onscreen keyboard to enter the device settings password when
prompted and then tap

OK. The default password is “gingco”.

6. Enter the following information in the BROWSER SETTINGS fields:

• URL: Enter the URL of the room that will be used with the touch screen.

• User Name: Enter the username for the HTTP connection (optional)

• Password: Enter the password for the HTTP connection (optional)

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GINGCO.NET DISPLAY settings Screen

7. Configure any other settings as needed and then tap Back at the bottom of the
screen. The primary scheduling screen is displayed.

NOTE: To access the settings screen once in scheduling mode, press the touch

screen display for 10 seconds.

Gingco.net Scheduling Screen

For more information on using Gingco.net, refer to the help topics within the Gingco.net
account portal.

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Connect to Crestron XiO Cloud Service

The Crestron XiO Cloud service allows all supported Crestron devices across an
enterprise to be managed and configured from one central, secure location in the cloud.
The Crestron XiO Cloud service may be used to view the status of a device, to configure
various device and network settings, to manage licenses, and to update device firmware.

Devices must be claimed by the Crestron XiO Cloud service before they may be managed
by the service. Devices may be claimed individually or as a group.

Claim a Single Device

To claim a single device:

1. Record the device's MAC address and serial number. The MAC address and serial
number are labeled on the shipping box or on a sticker attached to the device.

NOTE: Use the MAC address labeled

MAC Address

.

2. In the Crestron XiO Cloud service, click the ENVIRONMENT menu button to
display a drop-down menu.

Environment - Drop-Down Menu

3. Click Claim Device. The Claim Device dialog box appears.

Claim Device Dialog Box

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4. Enter the MAC address and serial number recorded in step 1 in the MAC Address
and Serial Number fields, respectively.

5. Click Claim. A success message appears if the claim is successful.

NOTE: If an error message appears stating that the device does not exist,

connect the device to a network that has access to the Internet, wait 15 minutes,
and then try again.

6. Click X to close the dialog box. The claimed device hostname in the device tree
under the group

Unassociated Devices

Unassociated Devices.

The device may now be managed or assigned to a group.

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 69

Claim Multiple Devices

To claim multiple devices:

1. Record each device's MAC address and serial number as a comma delimited CSV
file. The MAC address and serial number are labeled on the shipping box or on a
sticker attached to the device.

NOTE: Use the MAC address labeled

MAC Address

.

Format the CSV file as shown below:

CSV File Format

2. Save the CSV file to a location that may be accessed by the computer used to
access the Crestron XiO Cloud service.

3. In the Crestron XiO Cloud service, click the ENVIRONMENT menu button to
display a drop-down menu.

Environment - Drop-Down Menu

4. Click Claim Multiple Devices. The Claim Multiple Devices dialog box appears.

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Claim Multiple Devices Dialog Box

5. Click Choose, and then select the CSV file created in step 1.

6. Click Claim to claim all of the devices listed in the file. A message indicating the
claim status of each device appears.

NOTE: If an error message appears stating that a device does not exist, connect

that device to a network that has access to the Internet, wait 15 minutes, and
then try again.

7. Click X to close the dialog box. The hostnames of the claimed devices appear in
the device tree under the group

Unassociated Devices

Unassociated Devices.

The devices may now be managed or assigned to a group.

For information on creating environments, managing devices, and managing users with
the Crestron XiO Cloud service, refer to the Crestron XiO Cloud User Guide (Doc. 8214).

Supplemental Guide – DOC. 8327B TSS-7/TSS-10: Room Scheduling Touch Screens• 71

Crestron Electronics, Inc. Supplemental Guide – DOC. 8327B
15 Volvo Drive, Rockleigh, NJ 07647 (2051727)
Tel: 888.CRESTRON 06/24/19
Fax: [phone] Specifications subject to
www.crestron.com change without notice.