Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating system
software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these
Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_agreement.
The warranty for Crestron products can be found at www.crestron.com/legal/sales-terms-conditions-warranties.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit
www.crestron.com/legal/open-source-software.
Crestron, the Crestron logo, and Crestron Pyng are either trademarks or registered trademarks of Crestron Electronics, Inc.
in the United States and/or other countries. Apple TV is either a trademark or a registered trademark of Apple, Inc. in the
United States and/or other countries. Blu-ray Disc and the Blu-ray logo are either trademarks or registered trademarks of
the Blu-ray Disc Association (BDA) in the United States and/or other countries. Roku and the Roku logo are either
trademarks or registered trademarks of Roku, Inc. in the United States and/or other countries. Sonos and the Sonos logo are
either trademarks or registered trademarks of Sonos, Inc. in the United States and/or other countries. TiVo is either a
trademark or a registered trademark of TiVo, Inc. in the United States and/or other countries. Wi-Fi is either a trademark or
a registered trademark of Wi-Fi Alliance in the United States and/or other countries. Other trademarks, registered
trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or
their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for
errors in typography or photography.
TSR-310 User Interface .............................................................................................................. 6
Now Playing................................................................................................................................................. 6
Media ............................................................................................................................................................ 9
My Sources ........................................................................................................................................ 30
System Screens ........................................................................................................................................ 31
System Alert Screens ....................................................................................................................... 31
Time ...................................................................................................................................................... 38
Language ............................................................................................................................................ 38
The following sections describe the functions of the TSR-310 hard buttons and touch
screen controls.
Hard Button Controls
Refer to the table below for the TSR-310 hard button functions. The button control
functions may vary depending on the selected media device.
NOTE: To reboot the TSR-310, press and hold the power and home buttons on
the remote for eight seconds.
BUTTON FUNCTION
Press to power on or off the room media.
Press and hold to issue a voice command.
Press to return to the media screen. Press twice to display a
list of media sources. Press and hold for five seconds to
display screens for configuring the UI.
Press to increase the media volume incrementally.
Directional
pad
Press to mute or unmute the media volume.
Press to lower the media volume incrementally.
Press to view the guide for the media device.
Press the directional buttons (left, right, up, down) to
navigate the media source menus on the room display.
Press the center button to make a selection.
Press to view the menu for the selected source.
Press to go up one channel.
Press to display the channel information.
Press to go down one channel.
Press to exit the guide or menu of the current source.
For sources that require color button functions, press to turn
on or off the color button mode for the directional pad.
The expanded NOW PLAYING panel provides additional source information and
controls. The provided information varies depending on the media source type.
•For supported cable/satellite TV and DVR devices, information about the
selected channel is provided.
- Tap Add to favorites to add the channel to the MY FAVORITES menu for
that source.
- If the channel is already a favorite, tap Remove from favorites to remove the
channel from the
MY FAVORITES menu.
•For other cable/satellite TV and DVR devices, as well as for other media devices
(such as Blu-ray Disc® player devices and streaming video players), only the
source name and icon is provided.
Swipe through the operational screens until the media screen is displayed for the media
source that is currently playing. The media screen for a cable TV provider is shown below
as an example.
NOTE: If all media and environmental subsystems are active in the Crestron Pyng
system, the media screen is the leftmost screen as indicated by the navigation dots on
the bottom of the screen.
Media Screen - MY FAVORITES Menu
Use the media screen to program and select favorites for the media source. The media
screen also provides additional device-specific controls for the media source.
NOTE: If a new media source is selected, the media screen will update automatically to
provide controls for that source.
The following sections describe the touch screen controls that are provided for common
media sources. The TSR-310 hard buttons also adapt to the media source and may be
used for control. For more information, refer to "Hard Button Controls" on page 2.
•To switch back to viewing the MY FAVORITES view in grid form, tap the grid icon
on the upper right of the screen.
To add or remove channels from the MY FAVORITES menu, press and hold the heart
icon button for three seconds. The
MANAGE PRESETS screen is displayed for the media
source.
MANAGE PRESETS Screen
The MANAGE PRESETS screen for cable TV and DVR sources provides a filterable list of
all the available channels from the device. A check icon next to a channel name indicates
that it will appear on the
channel will not appear on the
If a Blu-ray Disc player is playing, the media screen for the device is displayed with the
functions tab selected by default.
Media Screen - FUNCTIONS Menu
Tap the play icon to display the FUNCTIONS menu for the Blu-ray Disc player. The
FUNCTIONS menu provides a selection of commonly used controls for the device.
Tap the keypad icon to display the NUMBER PAD menu for the Blu-ray Disc player.
The
NUMBER PAD menu provides a number pad for use with the device.
If a streaming video player is playing, the media screen for the device is displayed. The
media screen for a Roku® streaming video player is shown below.
Media Screen - Roku
Use the media screen to select from the available device controls. The selections
provided on the media screen vary depending on the streaming video player model.
If device controls for the streaming video player are only available via hard buttons on
the remote, the media screen shows a device logo without any capacitive touch controls.
The media screen for an Apple TV® streaming video player is shown below.
If a streaming music player is playing, the media screen for the device is displayed.
Media Screen - MUSIC Menu
Select a menu item to reveal the available options for the selection. Stations, playlists,
and favorites may be selected using the various menu options, depending on the device.
NOTE: Favorites and playlists are created using the streaming music player service.
Device-specific controls are also provided at the bottom of the screen that allow for
quick navigation through the device menus and for selecting favorites.
NOTE: Some device functions for streaming music players, such as search functions that
require a keyboard, are not supported on the TSR-310. If an unsupported function is
attempted on the TSR-310, an alert screen is displayed. Perform these functions on
another control device in the home (such as a touch screen).
If quick actions have been created for the Crestron Pyng system, swipe through the
operational screens until the
NOTE: If all media and environmental subsystems are active in the Crestron Pyng
system, the QUICK ACTIONS screen is the second screen from the left as indicated by
the navigation dots on the bottom of the screen.
QUICK ACTIONS Screen
QUICK ACTIONS screen is displayed.
Use the QUICK ACTIONS screen to recall quick actions for the whole house or for other
rooms.
Quick actions are commonly used functions that change the behavior of multiple devices
across a household when recalled. Quick actions are used to create a desired ambiance
or to send an unscheduled global command (such as "all off") to the entire system.
The MY ACTIONS menu contains all of the quick actions that have been created for the
Crestron Pyng system.
NOTE: To toggle the quick actions that are displayed in the MY ACTIONS menu and to
change the order of quick actions in the menu, refer to "Edit Quick Actions" on page 41.
To select a quick action, swipe up and down through the MY ACTIONS menu, and then
tap the desired quick action. A green swirl animation is displayed to the left of the quick
action name to indicate that the action is in progress.
Once the quick action has completed, a green check icon is displayed to the left of the
quick action name. The check icon is shown for a few seconds before reverting to the
lightning bolt icon.
If lighting loads have been added to the Crestron Pyng system, swipe through the
operational screens until the
NOTE: If all media and environmental subsystems are active in the Crestron Pyng
system, the LIGHTING screen is the center screen as indicated by the navigation dots on
the bottom of the screen.
LIGHTING Screen
LIGHTING screen is displayed.
Use the LIGHTING screen to recall light scenes for the room where the TSR-310 is paired
or for the whole house. The
controls for programmed dimmable lights in the room.
Light scenes are used to set predefined levels for multiple lighting loads when recalled.
To adjust the master lighting level in the room:
•Tap the small sun icon at the bottom left of the screen to lower the master
lighting level incrementally.
•Tap the large sun icon at the bottom right of the screen to raise the master
lighting level incrementally.
The MY SCENES menu contains all of the light scenes that may be recalled from the
room. The room where the light scene will be recalled is displayed under the scene name.
All of the scenes for the room where the remote is paired are listed first, followed by any
scenes for other rooms.
LIGHTING screen also provides master raise and lower
To select a light scene, swipe up and down through the MY SCENES menu, and then tap
the desired scene. A green swirl animation is displayed to the left of the light scene name
to indicate that the scene is in progress.
LIGHTING Screen - Scene in Progress
Once the light scene has completed, a green check icon is displayed to the left of the
light scene name. The check icon is displayed until another scene is played that
overwrites the existing scene.
If shade motors have been added to the Crestron Pyng system, swipe through the main
carousel screens until the
NOTE: If all media and environmental subsystems are active in the Crestron Pyng
system, the SHADES screen is the second screen from the right as indicated by the
navigation dots on the bottom of the screen.
SHADES Screen
SHADES screen is displayed.
Use the SHADES screen to recall shade scenes for the room where the TSR-310 is paired
or for the whole house. The
controls for programmed shade motors or groups in the room.
Shade scenes are used to set predefined levels for multiple shade motors when recalled.
To adjust the master shade position in the room:
•Tap the small sun icon at the bottom left of the screen to lower the shade
position incrementally.
•Tap the large sun icon at the bottom right of the screen to raise the shade
position incrementally.
The MY SCENES menu contains all of the shade scenes that may be recalled from the
room. The room where the shade scene will be recalled is displayed under the scene
name. All of the scenes for the room where the remote is paired are listed first, followed
by any scenes for other rooms.
SHADES screen also provides master raise and lower
To select a shade scene, swipe up and down through the MY SCENES menu, and then
tap the desired scene. A green swirl animation is displayed to the left of the shade scene
name to indicate that the scene is in progress.
SHADES Screen - Scene in Progress
Once the shade scene has completed, a green check icon is displayed to the left of the
shade scene name. The check icon is displayed until another scene is played that
overwrites the existing scene.
If thermostats have been added to the Crestron Pyng system, swipe through the main
carousel screens until the
NOTE: If all media and environmental subsystems are active in the Crestron Pyng
system, the CLIMATE screen is the rightmost screen as indicated by the navigation dots
on the bottom of the screen.
CLIMATE Screen
CLIMATE screen is displayed.
Use the CLIMATE screen to adjust the temperature of a thermostat from the room
where the TSR-310 is paired. The
thermostat and provides controls for changing the thermostat mode.
The current room temperature is displayed in the center of the screen.
•When heating mode is activated, the temperature of the heating set point is
displayed in red text on the visual representation of the thermostat.
•When cooling mode is activated, the temperature of the cooling set point is
displayed in blue text on the visual representation of the thermostat.
To adjust the scheduled set point of the active mode (heating or cooling):
•Tap the minus button (-) at the bottom left of the screen to lower the set point
temperature.
•Tap the plus button (+) at the bottom right of the screen to raise the set point
temperature.
NOTE: Any changed set point will revert back to its programmed value once the next
The following user-triggered screens may be accessed at any time with the appropriate
hard buttons on the TSR-310. User-triggered screens provide additional options for
system control.
Media System Power
Press the power button on the TSR-310 to power off the selected media device.
When the device is powered off, a
screen.
MEDIA Screen - MY SOURCES Menu
MY SOURCES menu is displayed instead of the media
Select a source from the MY SOURCES menu to power on that source.
When media is powered off in the room, the power button may perform one of the
following functions depending on how your dealer programmed the TSR-310:
• Pressing the power button powers on the default media source for the room.
• Pressing the power button powers on the last played media source.
• Pressing the power button results in no action. The media source must be
selected manually from the
MY SOURCES menu.
Contact your dealer for more information on the power button function.
If a command is spoken and the TSR-310 recognizes the command, the command is
displayed on the screen with a swirl animation to show that the command is in progress.
Once the command has been executed, a green check icon appears on the screen,
followed by a textual conformation that the command was executed.
Voice Commands Screen - Command Complete
If the TSR-310 recognizes the command but it unable to process it in the system, a
message indicating this information is displayed.
The TSR-310 displays various screens when the system needs to provide feedback,
notifications, and alerts to the user. Each screen is explained in the sections that follow.
System Alert Screens
If the TSR-310 is attempting to establish a connection to the control system, a
"connecting to system" alert is displayed.
Connecting to System Alert Screen
This alert is closed automatically once a connection to the control system is established.
Contact your dealer if this message is displayed for a prolonged period.
If the TSR-310 is no longer in range of the wireless access point or if the wireless access
point is not functioning, a "Wi-Fi out of range" alert is displayed.
Wi-Fi Out of Range Alert Screen
This alert is closed automatically once the TSR-310 is back in range of the wireless access
point.
If this message is displayed while in range of your access point, ensure that the access
point is powered on and is functioning properly. If the access point is functioning
properly, contact your dealer.
NOTE: When the TSR-310 is first disconnected from the wireless access point, the
"connecting to system" alert may be displayed for a few seconds before the "Wi-Fi out
of range" alert is displayed. This behavior is normal.
When the TSR-310 battery level has reached 20%, a screen is displayed to alert that the
TSR-310 should be placed on its charging dock.
Battery Low Screen
Tap OK to dismiss the notification.
If the remote is not placed on the charging dock, additional alert screens are displayed
when the battery level reaches 10% and 5%. When the battery level reaches 5%, a
battery critical screen is displayed.
When the TSR-310 is placed in its charging dock, a screen with a charging battery image
and the current battery level is displayed to alert that the battery is charging.
Battery Charging Screen
Tap OK to dismiss the notification. Otherwise, this screen is closed automatically after
three seconds.
When the battery is charging, a battery charging indicator replaces the battery level
indicator on the upper right of the operational screens.
To access the TSR-310 UI configuration screens, press and hold the home button on
the TSR-310 for five seconds. The
SETTINGS Screens
SETTINGS screen is displayed.
Swipe up and down through the SETTINGS screen to view all of the settings for the user
interface. Each setting is described in the sections that follow.
Tap the back arrow icon to return to the previous page. Tap DONE to save and exit
the settings
screens.
Room
Use the ROOM selection to change the room that the TSR-310 is associated with in the
Crestron Pyng system.
Tap the arrow button next to the currently selected room to display the ROOM screen.
Use the STANDBY TIMEOUT selection to adjust the standby timeout duration for the
touch screen display when the TSR-310 is undocked. After the TSR-310 is inactive for the
set duration, the touch screen display switches to a black screen to conserve battery life.
Tap the screen to exit standby timeout.
Tap one of the provided durations (10, 15, 20, 25, or 30 seconds) to select it. The current
selection is shown with a light blue background.
Time
Use the TIME selection to switch between 12-hour and 24-hour time format for the
digital clock.
Tap 12 Hour or 24 Hour to select the desired time format. The current selection is shown
with a light blue background.
Language
Use the LANGUAGE selection to change the language displayed by the user interface.
Tap the arrow button next to the currently selected language to display the LANGUAGE
screen.
LANGUAGE Screen
•Swipe up or down through the LANGUAGE screen to view the available language
selections.
•Tap a language list item to select it. A filled button icon is displayed to the left of
the currently selected language.
Tap the back arrow icon to return to the previous screen. Tap DONE to save and exit
the settings screens.
Use the VOICE selection to enable or disable voice registration for the TSR-310.
NOTE: To use voice commands, your dealer must configure voice control on the TSR-310.
Contact your dealer for more information.
Tap the arrow button next to the currently selected voice registration setting to display
the
VOICE screen.
VOICE Screen
•To enable voice registration on the TSR-310, tap ENABLED under VOICE
REGISTRATION. The TSR-310 attempts to register with the voice control
provider that is associated with the Crestron Pyng system.
If the registration is successful, a success message is displayed.
VOICE Screen - Registration Successful
•To disable voice registration on the TSR-310, tap DISABLED under VOICE
REGISTRATION. The TSR-310 attempts to unregister with the voice control
provider that is associated with the Crestron Pyng system.
If the TSR-310 is successfully unregistered, a success message is displayed.
•Tap the currently selected language under VOICE LANGUAGE to display a screen
for selecting a language to use with the voice control service.
NOTE: English (US and UK variants) is the only language currently supported by
the TSR-310 for voice control.
Tap the back arrow icon to return to the previous screen. Tap RESET to save any
changes and to reset the TSR-310 with the new settings applied.
Edit Quick Actions
Use the QUICK ACTIONS selection to edit the quick actions that are displayed on the
QUICK ACTIONS screen. For more information on quick actions, refer to "Quick Actions"
on page
Tap Edit quick actions to display the EDIT QUICK ACTIONS screen.
The EDIT QUICK ACTIONS screen provides a list of all the available quick actions in the
system. A check icon next to a quick action indicates that it will appear on the
ACTIONS screen, while an empty circle indicates that the quick action will not appear on
the
QUICK ACTIONS screen.
•To add a quick action to the QUICK ACTIONS screen, tap the empty circle to the
left of the quick action name.
•To remove a quick action from the QUICK ACTIONS screen, tap the check icon to
the left of the quick action name.
•To edit the order of the list, tap and hold the menu icon next to the right of a
quick action name until it pops out from the list. Then, move the quick action up
or down the list until it is in the desired position.
Tap the back arrow icon to return to the previous screen. Tap DONE to save and exit
the settings screens.
The TSR-310 user interface features user profiles to give each household member
customized control over the media system. The user profiles created for cable TV
providers or DVR (digital video recorder) devices in the Crestron Pyng system are paired
with the TSR-310 automatically.
The Crestron Pyng user interface is accessible from a touch screen running the Crestron
Pyng user project or from XPanel.
NOTE: The cable TV receiver or DVR must be accessible from the media room where the
TSR-310 is paired to receive its user profiles.
To add a user profile for a cable TV provider or DVR:
1. On the Home screen in the user interface, tap the MEDIA button.
5. Enter the user name, and then tap the Enter key. The user is added to the list of
profiles.
To edit an existing user name, select the user from the list, and then tap the pencil icon
that is displayed on the upper right of the menu. A text field for editing the user
name is displayed.