Crestron TSD-2020 Operation Manual

Crestron TSD-2020
V-Panel™ 20” HD Touch Screen Display
Operations Guide

The lightning flash with arrowhead symbol, within an

The exclamation point within an equilateral triangle is

the literature accompanying the appliance.

WARNING:

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
DO NOT EXPOSE THIS APPARATUS TO RAIN OR
MOISTURE. THE APPARATUS SHALL NOT BE EXPOSED
TO DRIPPING OR SPLASHING. OBJECTS FILLED WITH
LIQUIDS, SUCH AS VASES, SHOULD NOT BE PLACED
ON THE APPARATUS.

WARNING:

TO PREVENT ELECTRIC SHOCK, DO NOT REMOVE
COVER. THERE ARE NO USER SERVICEABLE PARTS
INSIDE. ONLY QUALIFIED SERVICE PERSONNEL
SHOULD PERFORM SERVICE.

equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the
product's enclosure t hat may be of sufficient magnitude
to constitute a risk of electric shock to persons.

intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in

WARNING:

THIS IS AN APPARATUS WITH CLASS I
CONSTRUCTION. IT SHALL BE CONNECTED TO AN
ELECTRICAL OUTLET WITH AN EARTHING GROUND
TERMINAL.

IMPORTANT:

This device can be used with Class 2 output wiring.

The specific patents that cover Crestron products are listed at patents.crestron.com.

Crestron, the Crestron logo, and V-Panel are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other
countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in

typography or photography.

This document was written by the Technical Publications department at Crestron.
©2013 Crestron Electronics, Inc.

Crestron TSD-2020 V-Panel 20” HD Touch Screen Display

Contents

V-Panel 20” HD Touch Screen Display: TSD-2020 1

Safety Precautions ..................................................................................................................... 1

Operating Tips ........................................................................................................................... 4

Resources ................................................................................................................................... 6

Further Inquiries .......................................................................................................... 6

Future Updates ............................................................................................................ 6

Operations Guide – DOC. 7611A Contents • i

Crestron TSD-2020 V-Panel 20” HD Touch Screen Display

V-Panel 20” HD
Touch Screen Display: TSD-2020

Safety Precautions

The Crestron® TSD-2020 has been engineered and manufactured with safety as the
highest priority. However, improper use can result in electric shock or fire. To ensure
safety and prolong the service life of the TSD-2020, please read the following
precautions carefully before using this product.

• Read instructions—All operating instructions must be read and understood

before the product is used.

• Keep this manual in a safe place—These safety and operating instructions

must be kept in a safe place for future reference.

• Observe warnings—All warnings on the product and in the instructions

must be observed.

• Follow instructions—All operating instructions must be followed.

• Cleaning—Unplug the power cord from the ac outlet before cleaning the

product. Use a dry cloth to clean the product. Do not use liquid cleaners or
aerosol cleaners.

• Attachments—Do not use attachments which are not recommended by the

manufacturer. Use of non-recommended attachments can result in accidents.

• Water and moisture—Do not use the product near water. Do not install the

product in a place where water may splash onto it. Be careful of equipment
which drains water such as air conditioners.

• Ventilation—The vents and other openings in the cabinet are designed for

ventilation. Do not cover or block these vents and openings since
insufficient ventilation can cause overheating and shorten the life of the
product. Do not place the product on a sofa, rug or other similar surface
since these can block ventilation openings. Do not place the product in an
enclosed place such as a bookcase or rack unless proper ventilation is
provided or the manufacturer’s instructions are followed.

• Power cord protection—The power cord must be routed properly to prevent

it from being stepped on or having objects placed on it.

Operations Guide – DOC. 7611A V-Panel 20” HD Touch Screen Display: TSD-2020 • 1

V-Panel 20” HD Touch Screen Display Crestron TSD-2020

• The screen used in this product is made of glass. Therefore, it can break

when the product is dropped or something is dropped on the product. If the
screen breaks, be careful to avoid injury from broken glass.

• Overloading—Do not overload ac outlets or extension cords. Overloading

can cause fire or electric shock.

• Avoid inserting objects and spilling liquids—Never insert an object into the

product through the vents or openings. High voltage flows in the product
and inserting an object can cause electric shock or short circuit internal
parts.

• Servicing—Removing covers can expose high voltage and other dangerous

conditions. Have all service performed by qualified service personnel.

• Repair—If any of the following conditions occur, unplug the power cord

from the ac outlet and have a qualified service person perform any repairs.

⇒ When the power cord or plug is damaged

⇒ When a liquid was spilled on the product or when objects have fallen

into the product

⇒ When the product has been exposed to rain or water

⇒ When the product does not operate properly

⇒ When the product has been dropped or damaged

⇒ When the product displays an abnormal condition—Any noticeable

abnormality in the product indicates the product needs servicing.

• Replacement parts—In case the product needs replacement parts, make sure

the service person uses replacement parts specified by the manufacturer or
those with the same characteristics and performance as the original parts.
Use of unauthorized parts can result in fire, electric shock or other danger.

• Safety checks—Upon completion of service or repair work, the service

technician must perform safety checks to ensure the product is in proper
operating condition.

• Wall mounting—When mounting the product on a wall, be sure to install

the product according to the method recommended by the manufacturer.

• Heat sources—Keep the product away from heat sources such as radiators,

heaters, stoves and other heat generating products (including amplifiers).

• Use of this product must not be accompanied by fatal risks or dangers that

could lead directly to death, personal injury, severe physical damage or
other loss, including nuclear reaction control in a nuclear facility, medical
life support systems, and missile launch control in a weapon system.

• Do not touch the ac adapter or other parts of the product that might become

hot after long periods of use. Doing so may result in low-temperature burns.

• Do not place this product on top of unstable objects or in unsafe places. Do

not allow the product to receive strong shocks or to strongly vibrate.

• Use only the power cord and ac adapter supplied with the product.

2 • V-Panel 20” HD Touch Screen Display: TSD-2020 Operations Guide – DOC. 7611A

Crestron TSD-2020 V-Panel 20” HD Touch Screen Display

• When handling the ac adapter, observe the following as incorrect handling

may result in fire, electric shock or injury.

⇒ Do not drop the ac adapter or subject it to impact.

⇒ Never disassemble the ac adapter. It contains high voltage parts that are

dangerous to touch.

⇒ The ac adapter is for indoor use only. Do not use it outdoors.

⇒ Do not use the supplied ac adapter with other devices.

• Do not damage the power cord or ac adapter. Do not place heavy objects on

the cord, stretch it or over bend it. Also, do not add extension cords.
Damage to the cord may result in fire or electric shock.

• Do not use the power cord with a power tap. Adding an extension cord may

lead to fire as a result of overheating.

• Do not remove or insert the power plug with wet hands. Doing so could

result in electric shock.

• Unplug the power cord when the product is not used for a long time.

• Do not attempt to repair the power cord if it is broken or malfunctioning.

Refer the service to a qualified technician.

• For viewer health, observe the following:

⇒ If using the product continuously, take a 10- to 15-minute break every

hour to rest the eyes.

⇒ Do not use the product in high contrast light conditions.

⇒ Do not use the product in locations where the screen is subject to direct

sunlight.

Operations Guide – DOC. 7611A V-Panel 20” HD Touch Screen Display: TSD-2020 • 3

V-Panel 20” HD Touch Screen Display Crestron TSD-2020

Operating Tips

For best results, observe the following operating tips.

• The TFT color LDC panel used in the TSD-2020 is made with the

application of high precision technology. However, there may be minute
points on the screen where pixels never light or are permanently lit. Also, if
the screen is viewed from an acute angle, there may be uneven color or
brightness. Please note these are not malfunctions but common phenomena
associated with LCDs and will not affect the performance of the product.

• Do not display a still picture for a long period as this could cause residual

damage.

• Never rub or tap the monitor with hard objects.

• This product and its accessories may be upgraded without advance notice.

• Continuous Operation Time and Warranty

This product has been designed based on the assumption of 15 or fewer
hours of use per day. Continuous use that exceeds 15 hours per day is not
covered by the warranty.

• The ac outlet shall be installed near the equipment and shall be easily

accessible.

• Do not touch the screen when starting the TSD-2020. If the screen is

touched, the device may not function correctly. In this situation, turn off the
TSD-2020, wait at least 5 seconds and then turn it on again.

• Do not operate the TSD-2020 with a hard or pointed object such as a

fingernail, pencil or pen other than the included touch pen.

• Depending on the application used, the supplied touch pen may not

function.

• If another USB device is connected to the computer to which the TSD-2020

is connected, do not operate the USB device during touch screen input.
Otherwise, input may not function correctly.

• To avoid malfunction, keep all cables off the touch screen.

• If used in a room (or other location) with drastic temperature variation, the

display quality of the TSD-2020 and the quality of touch screen
performance may suffer.

• The LED backlight in this product has a limited lifetime. If the screen gets

dark or does not turn on, it may be necessary to replace the LED backlight.
This LED backlight is exclusive to this product and must be replaced by an
authorized Crestron servicing dealer or service center.

• When performing touch actions, use the ball of the finger.

• When performing pen actions, use the included touch pen.

• Do not use the touch pen for any purpose other than touch screen operation.

• Do not press hard on the tip of the touch pen.

• If there is dirt or foreign matter on the tip of the touch pen, remove it.

Failure to do so may damage the screen.

4 • V-Panel 20” HD Touch Screen Display: TSD-2020 Operations Guide – DOC. 7611A

Crestron TSD-2020 V-Panel 20” HD Touch Screen Display

• Even when in pen-only mode, the TSD-2020 may respond to objects other

than the included touch pen.

• When performing pen actions with the included touch pen, do not touch the

screen with anything other than the hand that is holding the pen.

Operations Guide – DOC. 7611A V-Panel 20” HD Touch Screen Display: TSD-2020 • 5

V-Panel 20” HD Touch Screen Display Crestron TSD-2020

Resources

Further Inquiries

To locate specific information or resolve questions after reviewing this guide,
contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876] or, for
assistance within a particular geographic region, refer to the listing of Crestron
worldwide offices at

To post a question about Crestron products, log onto Crestron’s Online Help at

www.crestron.com/onlinehelp. First-time users must establish a user account to fully

benefit from all available features.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of
the TSD-2020, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.

www.crestron.com/offices.

Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.

6 • V-Panel 20” HD Touch Screen Display: TSD-2020 Operations Guide – DOC. 7611A

Crestron TSD-2020 V-Panel 20” HD Touch Screen Display

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Operations Guide – DOC. 7611A V-Panel 20” HD Touch Screen Display: TSD-2020 • 7

Crestron Electronics, Inc. Operations Guide – DOC. 7611A

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