Crestron TPMC-9L Operations & Installation Manual

Crestron TPMC-9L

®

Isys

9” Wall Mount Touch Screen

Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:

Regulatory Compliance

As of the date of manufacture, the TPMC-9L has been tested and found to comply with specifications for CE
marking and standards per EMC and Radiocommunications Compliance Labelling.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

The specific patents that cover Crestron products are listed at patents.crestron.com.

Crestron, the Crestron logo, Adagio, Core 3, Core 3 UI, Cresnet, Crestron Home, Crestron Toolbox, Crestron VisionTools, Isys, Rava,
SmartObjects, SystemBuilder, TouchPoint and VT Pro-e are either trademarks or registered trademarks of Crestron Electronics, Inc. in

the United States and/or other countries. Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation

in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

©2012 Crestron Electronics, Inc.

Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Contents

Isys® 9” Wall Mount Touch Screen: TPMC-9L 1

Introduction ...............................................................................................................................1

Features and Functions................................................................................................ 1

Applications.................................................................................................................4

Specifications ..............................................................................................................5

Physical Description.................................................................................................... 8

Setup ........................................................................................................................................ 12

Network Wiring......................................................................................................... 12

Identity Code ............................................................................................................. 12

Configuring the Touch Screen...................................................................................13

Mounting Options......................................................................................................27

Touch Screen Mounting ............................................................................................27

Touch Screen Removal..............................................................................................31

Hardware Hookup .....................................................................................................31

Recommended Cleaning............................................................................................ 32

Programming Software............................................................................................................33

Software Requirements for the PC............................................................................ 33

Programming with Crestron SystemBuilder.............................................................. 33

Programming with SIMPL Windows........................................................................ 33

Programming with VisionTools ................................................................................ 36

Push Button Programming ........................................................................................40

Uploading and Upgrading........................................................................................................ 41

Establishing Communication.....................................................................................41

Programs, Projects and Firmware.............................................................................. 43

Program Checks ........................................................................................................43

Problem Solving ......................................................................................................................44

Troubleshooting......................................................................................................... 44

Check Network Wiring..............................................................................................45

Reference Documents................................................................................................46

Further Inquiries........................................................................................................46

Future Updates ..........................................................................................................46

Return and Warranty Policies.................................................................................................. 47

Merchandise Returns / Repair Service ......................................................................47

Crestron Limited Warranty........................................................................................47

Operations & Installation Guide – DOC. 7030B Contents • i

Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Isys® 9” Wall Mount
Touch Screen: TPMC-9L

Introduction

The Isys® TPMC-9L Wall Mount Touch Screen from Crestron® delivers high end
style and performance in a compact, cost effective flush mount design. Featuring a
generous 9” (~229 mm) widescreen display, advanced Core 3 UI™ touch screen
graphics, high performance H.264 video and Rava™ SIP Intercom, the TPMC-9L
delivers a world of control capability, yet leaves a very small footprint. The addition
of 12 optional push buttons provides quick access to commonly used functions.

Features and Functions

• Stylish flush mount design for in-wall and lectern installation

• Generous 9” (~229 mm) widescreen color touch screen

• 16-bit color graphics powered by Core 3™

• 800 x 480 WVGA display resolution

• Automatic brightness control

• Native H.264 streaming video for viewing Web cameras and HD

sources

• Wired composite video input

• Rava SIP Intercom and phone technology

• WAV file customizable audio feedback

• Crestron Home

• High speed Ethernet and Cresnet

• Built-in USB port for direct program upload

• Includes faceplate with 12 “hard key” push buttons

• Custom button engraving available as solid or backlit text

• No-button blank faceplate also provided

• Wall, lectern and rack mounting options

• Available with almond, black or white textured finish

®

CAT5 video connectivity

®

communications

Operations & Installation Guide – DOC. 7030B Isys® 9” Wall Mount Touch Screen: TPMC-9L • 1

Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Advanced Touch Screen Control

A Crestron touch screen offers an ideal user interface for controlling all the
technology in a home, boardroom, classroom, courtroom or command center. Touch
screens do away with piles of remote controls, cluttered wall switches and cryptic
computer screens, simplifying and enhancing the technology. For controlling home
theater, multimedia presentation, audio, video, lighting, HVAC and other systems,
Crestron touch screens are fully customizable with easy to use controls and icons,
true feedback and real time status display, full-motion video windows and advanced
navigation of digital media servers, tuners and other devices.

Powered by Core 3

Crestron touch screens have always offered the ultimate user experience. With Core
3 UI, they also deliver the ultimate value, enabling the creation of dynamically rich
user interfaces with incredible efficiency and unparalleled functionality. User Core 3
UI, programmers can swiftly integrate fluid gesture-driven controls, animated
feedback, metadata, embedded apps and full-motion video for a deeply engaging and
ultra-intuitive touch screen experience.

Some Core 3 UI enhancements:

• Cool looking graphical buttons, sliders, knobs and gauges are intuitive and
fun to use.

• Kinetic effects enhance the feeling of realism with lists and toolbars that
scroll with momentum at the flick of a fingertip.

• Drag and drop objects snap into place offering an easy way to assign assets
to rooms.

• Desktop widgets personalize the touch screen with animated clocks,
calendars, weather, news and other information.

• Customizable themes allow a completely different look and feel for every
user, event or season.

• Fully developed SmartObjects™ enable sophisticated control over complex
devices with minimal programming.

• Smart resizing scales objects perfectly and instantly for faster GUI
development, even across different sized touch screens.

Integrated Video

High performance streaming video capability makes it possible to view security
cameras and other video sources over the network right on the touch screen. Native
support for H.264 and MJPEG formats allows the TPMC-9L to display live video
images from Web cameras and servers such as the Crestron CEN-NVS200 Network
Video Streamer (sold separately). A wired video input is also provided to allow
viewing of a composite video source. Video images can be displayed full frame or in
fully scalable windows anywhere on the touch screen.

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Rava SIP Intercom

Rava SIP Intercom technology enables hands free VoIP communication between any
two Rava-enabled Crestron touch screens. Rava works over Ethernet, supporting
2-way intercom, video intercom*, paging and room monitoring without any special
wiring. VoIP phone capability is also possible through integration with a
SIP-compatible IP phone system or SIP server, allowing hands free telephone
functionality complete with speed dialing, caller ID, custom ringers and other
enhancements. Built-in echo cancellation affords true duplex performance for clear,
seamless voice communication using the TPMC-9L’s integrated microphone and
speakers.

Audio Feedback

Customized WAV files can be loaded on the TPMC-9L to add another dimension to
the touch screen graphics using personalized sounds, button feedback and voice
prompts.

Push Button Options

The TPMC-9L features a faceplate containing 12 programmable “hard key” push
buttons, elegantly trimmed by illuminated button dividers. Integral to the faceplate,
the push buttons are positioned along the left and right edges of the touch screen,
making it possible to align them with text and graphics onscreen. Custom engraving
of the buttons is available, with a choice of solid or backlit text. A plain, no-button
faceplate is also included, allowing a very clean appearance with no push buttons.

Auto-Brightness Control

The TPMC-9L maintains optimal visibility under varying lighting conditions,
adjusting its button backlighting and display brightness smoothly and automatically
according to changes in the ambient light level in the room.

High Speed Connectivity

Both Cresnet® and high speed Ethernet are standard on the TPMC-9L, providing for
easy network integration and seamless communications with Crestron control
systems and other network devices.

Versatile Flush Mount Design

The TPMC-9L is designed for easy flush mount installation in a wall, lectern or
similar flat surface. Mounting clips furnished with the TPMC-9L facilitate a clean
installation in drywall and many furniture applications. Additional mounting options
are available separately.

* H.264-compatible IP camera required.

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Applications

The following diagram shows a TPMC-9L in a typical application.

TPMC-9L in a Typical Application

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Specifications

Specifications for the TPMC-9L are listed in the following table.

TPMC-9L Specifications

SPECIFICATION DETAILS

Touch Screen Display

Display Type TFT active matrix color LCD

Size 9 inch (229 mm) diagonal

Aspect Ratio 15:9 WVGA

Resolution 800 x 480 pixels

Brightness 350 nits

Contrast 700:1

Color Depth 24-bit, 16.7 M colors

Illumination

Viewing Angle ± 88º horizontal, ± 88º vertical

Touch Screen Resistive membrane

Memory

DDR SDRAM 256 MB

Flash 2 GB

Maximum Project Size 40 MB

Graphic Engine

Communications

Ethernet

Cresnet Cresnet slave mode for control and console

USB USB 1.1 client for console

Video

Analog Input Signal Types Composite

Analog Formats NTSC 480i, PAL 576i

Analog Color Depth 24-bit, 16.7 M colors

Streaming Formats H.264 (MPEG-4 part 10 AVC, MJPEG

Audio

Features

Audio Feedback

Power Requirements

Cresnet Power Usage 23 Watts (0.96 Amps @ 24 Volts DC)

Default IP ID1 03

Minimum 2-Series Control
System Update File

2, 3

Edge lit fluorescent with auto-brightness
control

Core 3 UI, 16-bit color depth (non-palette),
VT Pro-e
3 projects

10/100, auto-switching, auto-negotiating,
auto-discovery, full/half duplex, DHCP, for
control and console

Built-in microphone and speakers, Rava SIP
Intercom, Crestron IP Intercom

WAV format, 8 & 16-bit PCM, 8 - 44.1 kHz
sampling rates, mono & stereo

Version 3.155.1240 or later

®

programmable, supports pre-Core

(Continued on following page)

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

TPMC-9L Specifications (Continued)

SPECIFICATION DETAILS

Environmental

Temperature 32º to 112º F (0º to 45º C)

Humidity 10% to 90% RH (non-condensing)

Heat Dissipation 78 BTU/Hr

Enclosure

Construction

Faceplate

Dimensions

Height 7.52 in (191 mm)

Width 10.83 in (275 mm)

Depth 1.86 in (48 mm)

Weight 2.6 lbs (1.2 kg)

Available Models

TPMC-9LA-T

TPMC-9LB-T

TPMC-9LW-T

Included Accessories

TPMC-9L-FP[A,B,W]­ T_BLANK

TPMC-9L-FP[A,B,W]-T-NB No-button Faceplate, (specify color)

Available Accessories

BB-9L Pre-Construction Wall Mount Back Box

BBI-9L Back Box – International Version

CEN-NVS200 Network Video Streamer

CRESCAT Crestron Home® CAT5 AV Cable

CRESNET Cresnet Control Cable

MMK-9L Mud Ring

PMK-9L Pre-Construction Wall Mount Kit

RMK-9L Rack Mount Kit

TMK-9L Trim Ring

TPMC-9L-FP[A,B,W]­ T_ENGRAVED

TPMC-9L-FP-BKLT-[A,B,W]­ T_ENGRAVED

VMK-WIN

WMKB-6L Replacement Wall Mount Clips

Plastic, flush mountable using (4) clips
provided (additional mounting kits sold
separately)

Plastic, button and no-button faceplates
included (optional solid or backlit button
engraving sold separately)

Isys 9” Wall Mount Touch Screen,
Almond Textured

Isys 9” Wall Mount Touch Screen,
Black Textured

Isys 9” Wall Mount Touch Screen,
White Textured

Button Faceplate without Engraving,
(specify color)

Button Faceplate with Custom Engraving
(specify color)

Backlit Button Faceplate with Custom
Engraving (specify color)

Touchpoint® Virtual Mouse & Keyboard
Software for Windows®

(Continued on following page)

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

TPMC-9L Specifications (Continued)

SPECIFICATION DETAILS

Available Accessories
(Continued)

WMKM-9L

WMKT-9L

1. Refer to “Identity Code” on page 12 for details.

2. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE
following these footnotes.

3. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.

Post-Construction Wall Mount Kit
with Mud Ring

Lectern or Post-Construction Wall Mount Kit
with Trim Ring

NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIPs) only. New users
must register to obtain access to certain areas of the site (including the FTP site).

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Physical Description

This section provides information on the connections, controls and indicators
available on the TPMC-9L.

TPMC-9L Physical View

TPMC-9L Physical View (With No-Button Faceplate)

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

TPMC-9L Overall Dimensions (Front and Side Views, with Faceplate)

1.86 in

(48 mm)

0.38 in

1

Light Sensor

Microphone

7.52 in

(191 mm)

(10 mm)

0.39 in

(10 mm)

10.83 in

(275 mm)

TPMC-9L Overall Dimensions (Front and Side Views)

10.69 in

(272 mm)

10.63 in

(270 mm)

7.32 in

(186 mm)

(188 mm)

7.39 in

1.68 in

(43 mm)

1.47 in

(38 mm)

2

3

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

TPMC-9L Overall Dimensions (Rear View)

9.99 in

(254 mm)

9.92 in

(252 mm)

5.85 in

(149 mm)

6.66 in

(169 mm)

6.00 in

(153 mm)

4

5

Connectors, Controls & Indicators

# CONNECTORS,

CONTROLS &
INDICATORS1

1 Hard Keys

2 Reset Button

3

4

5

USB

VIDEO (BAL)

BAL

+

-

S

VIDEO (UNBL)

UNBL

S

V

(245 mm)

6

2

2

6.58 in

(168 mm)

9.62 in

7

DESCRIPTION

(12) Optional engravable push buttons, optional
auto-dimmable backlighting

(1) Miniature push button for hardware reset
(behind faceplate)

(1) Mini-B USB 1.1 console port
(behind faceplate);
Mini-B to A USB cable included

(1) 3-pin 3.5 mm detachable terminal block;
Balanced composite video input;
Input impedance: 100 Ω nominal;
Input level: 1 V
Maximum DC offset: ± 2 Volts;
Connects to any Crestron CAT5 Video Out port
via CresCAT® or CAT5 cable

(1) 2-pin 3.5 mm detachable terminal block;
Unbalanced composite video input;
Input impedance: 75 Ω nominal;
Input level: 1 V
Maximum DC offset: ± 2 Volts;
Connects to any conventional coax video source

nominal, 1.5 V

p-p

nominal, 1.5 V

p-p

maximum;

p-p

maximum;

p-p

6.89 in

(175 mm)

(Continued on following page)

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Connectors, Controls & Indicators (Continued)

# CONNECTORS,

CONTROLS &
INDICATORS

6

NET

1

(1) 4-pin 3.5 mm detachable terminal block;

DESCRIPTION

Cresnet slave port, connects to Cresnet control
network

24: Power (24 Volts DC)
Y: Data
Z: Data
G: Ground

7

Pin 1

LAN

Pin 8

(1) 8-wire RJ-45 with two LED indicators;
10/100BASE-T Ethernet port;
Green LED indicates link status;
Yellow LED indicates Ethernet activity

PIN SIGNAL PIN SIGNAL

Yellow

1. Interface connectors for VIDEO and NET ports are provided with the unit.

2. Balanced and unbalanced video inputs are mutually exclusive.

LED

Green

LED

1 TX + 5 N/C
2 TX - 6 RX ­3 RX + 7 N/C
4 N/C 8 N/C

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Setup

Network Wiring

When wiring the Cresnet network, consider the following:

• Use Crestron Certified Wire.

• Use Crestron power supplies for Crestron equipment.

• Provide sufficient power to the system.

CAUTION: Insufficient power can lead to unpredictable results or damage
to the equipment. Use the Crestron Power Calculator to help calculate how
much power is needed for the system (www.crestron.com/calculators

For networks with 20 or more devices, use a Cresnet Hub/Repeater (CNXHUB) to
maintain signal quality.

For more details, refer to “Check Network Wiring” on page 45.

The TPMC-9L can also use high-speed Ethernet for communications between the
device and a control system, computer, media server and other IP-based devices.

).

Net ID

IP ID

For information on connecting Ethernet devices in a Crestron system, refer to the
latest version of the Crestron e-Control
available from the Crestron Web site (www.crestron.com/manuals).



Reference Guide (Doc. 6052), which is

Identity Code

The Net ID of the TPMC-9L has been factory set to 03. The Net IDs of multiple
TPMC-9L devices in the same system must be unique. The Net ID is set using the
internal setup menu (refer to “Cresnet” on page 20). Net ID may also be set from a
personal computer (PC) via Crestron Toolbox™ (refer to “Establishing
Communication” which starts on page 41).

When setting the Net ID, consider the following:

• The Net ID of each unit must match an ID code specified in the SIMPL
Windows program.

• Each network device must have a unique Net ID.

For more details, refer to the Crestron Toolbox help file.

The IP ID is set within the TPMC-9L’s IP table using the internal setup menu (refer
to “IP Table” which starts on page 16). IP ID may also be set from a PC via Crestron
Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help
file. The IP IDs of multiple TPMC-9L devices in the same system must be unique.

When setting the IP ID, consider the following:

• The IP ID of each unit must match an IP ID specified in the SIMPL
Windows program.

• Each device using IP to communicate with a control system must have a
unique IP ID.

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Configuring the Touch Screen

The TPMC-9L is configured from the setup menu.

NOTE: The only connection required to configure the touch screen is power. Refer
to “Hardware Hookup” which starts on page 31 for details.

NOTE: The TPMC-9L can take up to 45 seconds to boot to a display after initial
power up.

NOTE: If no project has been loaded or if an invalid project has been loaded, the
touch screen displays an error message and defaults to the setup menu screen.

The setup screens allow basic configuration procedures prior to regular operation of
the touch screen. To enter the setup screens, touch the panel while applying power to
the unit. The setup screens can also be entered by touching the upper left corner,
lower left corner, upper right corner and lower right corner of the panel twice in
sequence (i.e., upper left, lower left, upper right, lower right, upper left, lower left,
upper right, lower right). This sequence must be performed within five seconds and
touches must be all the way in the corners.

An third way to enter the setup screens, for TPMC-9L touch screens using the button
bezel, is to press the first four buttons from the top on the left side of the screen,
twice in sequence (i.e., 1, 2, 3, 4, 1, 2, 3, 4). (Refer to “Push Button Programming”
on page 40 for a diagram showing push button numbering.)

The main “Setup” menu opens, as shown in the illustration that follows. The
functions provided by each button are detailed in subsequent paragraphs.

TPMC-9L “Setup” Menu

The “Setup” menu provides access to all basic functions and parameters. There are
buttons for Ethernet, IP Table, Video, Audio, Cresnet, Diagnostics, About,

Display and Keypad. There are also buttons to increase and decrease Standby
Timeout, buttons to turn the Hard Key Wakes LCD function on or off, as well as a

button to enable/disable system messages. A Save & Reboot button is provided to
save settings and reboot the touch screen.

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Ethernet

Touch Ethernet to enter the “Ethernet Setup Menu”, shown in the illustration below.

“Ethernet Setup Menu”

The “Ethernet Setup Menu” displays information about the Link Status, Control
Connection, DHCP, MAC address, IP address, subnet, default gateway, primary

DNS and secondary DNS. It also has an IP Address Settings button used to access
the submenus for setting up IP address and DNS servers.

Touch IP Address Settings to enter the “IP Address” screen, shown in the
illustration below. Touch Return to go back to the main “Setup” menu.

“IP Address” Screen

DHCP is enabled by default. To enter a Static IP Address, Static Subnet Mask or
Static Default gateway, first touch the DHCP Enabled button. The button text

changes to Disabled. Then touch the appropriate button for the address to be entered
(or changed). A numeric keypad opens, as shown in the illustration that follows.

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Numeric Keypad

Touch CLEAR to remove any previous entry. Then enter the address required.
Touch OK to accept the entry or CANCEL to cancel the entry. This hides the
numeric keypad and returns the display to the “IP Address” screen.

On the “IP Address” screen, touch Save to keep the change or Cancel to cancel the
change and return to the “Ethernet Setup Menu”.

To enter (or change) the Static Primary DNS, Static Secondary DNS, Static Primary
WINS or Static Secondary WINS, touch Edit DNS Servers >> on the “IP Address”
screen. The “IP Address” screen changes to show these addresses, as shown in the
illustration below.

“IP Address” Screen (Showing DNS and WINS Servers)

Touch the appropriate button for the address to be entered (or changed). The numeric
keypad opens.

Touch CLEAR to remove any previous entry. Then enter the address required.
Touch OK to accept the entry or CANCEL to cancel the entry. This hides the
numeric keypad and returns the display to the “IP Address” screen.

On the “IP Address” screen, touch Save to keep the change or Cancel to cancel the
change and return to the “Ethernet Setup Menu”. Touch << Edit IP Address to
return to the previous “IP Address” screen.

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

IP Table

From the main “Setup” menu, touch IP Table to enter the “Control System
Interface” menu, shown in the illustration below.

“Control System Interface” Menu

The “Control System Interface” menu contains buttons for eight IP Table slots as
well as Add IP, Edit IP and Remove IP buttons to facilitate editing entries. Touch
the Auto Discovery Enabled button to toggle to Auto Discover Disabled. A
Control Connection indicator lights in green to show a control system connection.
Touch Cresnet to enter a Cresnet ID and to enable or disable Cresnet. (Refer to
“Cresnet” on page 20 for details.)

To add an IP entry to a blank slot, first touch one of the Empty IP Table Slot
buttons, then touch Add IP. The “Edit IP Table Entry” screen is displayed, as shown
below.

“Edit IP Table Entry” Screen

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Touch the IP Address / Hostname button. The on-screen keyboard opens, as shown
in the illustration below.

On-Screen Keyboard

Touch CLEAR to remove any previous entry. Then enter the address required.
Touch OK to accept the entry or CANCEL to cancel the entry. This hides the on­screen keyboard and returns the display to the “Edit IP Table Entry” screen.

On the “Edit IP Table Entry” screen, touch Save to keep the change or Cancel to
cancel the change and return to the “Control System Interface” menu.

To edit the port, CIP ID or Device ID, touch the appropriate button. Touching the
Port (41794) button opens the numeric keypad. Touching the CIP ID or Device ID
buttons opens a hex keypad, shown in the illustration below.

Hex Keypad

Touch CLEAR to remove any previous entry. Then enter the ID required. Touch
OK to accept the entry or CANCEL to cancel the entry. This hides the hex keypad

and returns the display to the “Edit IP Table Entry” screen.

From the “Control System Interface” menu, to edit or remove an IP entry, first touch
the appropriate button containing the entry. Then touch Edit IP or Remove IP as
appropriate. Editing an entry displays the “Edit IP Table Entry” screen (refer to
illustration on page 16). Removing an entry displays a message saying Please

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Confirm IP Table Entry Removal By Pressing the OK Button, as shown in the
illustration below.

Confirm IP Table Entry Removal Screen

Touch OK to confirm the removal or touch CANCEL to cancel the removal. The
display returns to the “Control System Interface” menu (refer to illustration on page

16).

On the “Control System Interface” menu, touch Return to go back to the main
“Setup” menu.

Video

From the main “Setup” menu, touch Video to enter the “Video Setup” screen, shown
in the illustration below.

“Video Setup” Screen

The “Video Setup” screen contains buttons for adjustment of Brightness, Contrast,
Hue, Saturation, Translucency, type of Deinterlacing and amount of Overscan.

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

There is also a Restore Defaults button to return to factory settings and a window to
display video.

Touch the video window for a full screen video display, as shown in the illustration
below.

Full Screen Video Display

Touch Hide Controls to remove the controls. The button text changes to Show
Controls. Touch Return to go back to the “Video Setup” screen. From the “Video
Setup” screen, touch Return to go back to the main “Setup” menu.

Audio

From the main “Setup” menu, touch Audio to enter the “Audio Setup” screen, shown
in the illustration below.

“Audio Setup” Screen

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

The “Audio Setup” screen contains buttons for adjustment or muting of Master
Volume, Wave Volume, KeyClick Volume and Intercom Volume. There is also a Play

Test Wave button. Touch Return to go back to the main “Setup” menu.

Cresnet

From the main “Setup” menu, touch Cresnet to enter the “Cresnet Interface” screen,
shown in the illustration below.

“Cresnet Interface” Screen

The “Cresnet Interface” screen contains buttons for setting the Cresnet ID and for
enabling or disabling Cresnet. A Control Connection indicator lights in green to
show a control system connection. Touch Return to go back to the main “Setup”
menu.

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Diagnostics

From the main “Setup” menu, touch Diagnostics to enter the “Diagnostics” menu,
shown in the illustration below.

“Diagnostics” Menu

The “Diagnostics” menu contains buttons for Test Patterns, Touch Test, Keypad
Test, Swipe Test, Mic Test and Calibrate Touch. This screen also displays Total

RAM, Free RAM, as well as the current MAC and IP addresses. A Link Status
indicator lights in green to show Ethernet activity and a Control Connection
indicator lights in green to show a control system connection. The Light Sensor
meter at the bottom of the screen provides indication of ambient light level.

Touch Test Patterns to display a selection of test pattern options, as shown in the
illustration below.

“Test Patterns” Screen

Test pattern options include Display Color Bars, Display Vertical Lines, Display
Gray Scale, Display Test Pattern, Display Grid Pattern, Display RGB Gradient

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

and Display White. From any of these, touch the screen to return to the “Touch
Patterns” screen. From the “Touch Patterns” screen, touch Return to go back to the
“Diagnostics” menu.

From the “Diagnostics” menu, touch Touch Test to access touch screen calibration
controls, as shown in the illustration below.

Touch Test Screen

Touch Calibrate to initiate touch screen calibration. During touch screen calibration,
a crosshair appears at the center of the screen. Touch the center of the crosshair,
which then moves to the upper left part of the screen. Touch the center of the
crosshair and it moves to another part of the screen. Continue touching the center of
the crosshair at each new location until calibration is complete. After calibration, the
display returns to the screen shown above. Touch Return to go back to the
“Diagnostics” menu.

From the “Diagnostics” menu, touch Keypad Test to display the “Diagnostics –
Keypad Test” screen, shown in the illustration below.

“Diagnostics – Keypad Test” Screen

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

The “Diagnostics – Keypad Test” screen allows testing of the hard keys on the touch
screen faceplate (assuming the button faceplate and not the no-button faceplate is
installed). Pressing any of the hard keys results in its corresponding section of the
screen changing (from a black number on a white background to a white number on
a dark background) in recognition of the key press. Touch Return to go back to the
“Diagnostics” menu.

From the “Diagnostics” menu, touch Swipe Test to display the “Swipe Test” screen,
as shown in the illustration below.

“Swipe Test” Screen

Swiping a finger on screen, left to right, right to left, top to bottom or bottom to top
lights the appropriate indicator, showing the swipe was recognized. For more
information on swiping, refer to “Swipe Gestures” on page 39. Touch Return to go
back to the “Diagnostics” menu.

From the “Diagnostics” menu, touch Mic Test to display the “Diagnostics - Mic
Test” screen, as shown in the illustration below.

“Diagnostics – Mic Test” Screen

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

This screen performs a test of the TPMC-9L’s built-in microphone. The touch screen
records audio for five seconds and then plays back the recorded sound. Speak into
the microphone on the front of the TPMC-9L and the recording is played back to
confirm the microphone is functioning. When playback is finished, the display goes
back to the “Diagnostics” menu.

The Calibrate Touch button on the “Diagnostics” menu initiates touch screen
calibration, as does the Calibrate button on the Touch Test screen (refer to “Touch
Test Screen” illustration on page 22).

From the “Diagnostics” menu, touch Return to go back to the main “Setup” menu.

About

From the main “Setup” menu, touch About to display the firmware version and
operating system image version currently loaded on the TPMC-9L. Touch Return to
go back to the main “Setup” menu.

Display

From the main “Setup” menu, touch Display to enter the “Display Settings” screen,
shown in the illustration below.

“Display Settings” Screen

The “Display Settings” screen contains buttons for turning the TPMC-9L’s Auto
Brightness Control on or off, controls for pre-setting the Screen Brightness Level –
HIGH and Screen Brightness Level – LOW, as well as HIGH and LOW buttons for
instantly activating these presets. In addition, there are controls to set the Sensor
Threshold and a Current Light Sensor Level meter, like the one on the main

“Diagnostics” menu (refer to “Diagnostics” which starts on page 21), to indicate
ambient light level.

With the Auto Brightness Control set to OFF, the screen brightness is at the level set
by the Screen Brightness controls (which appear in place of the Sensor Threshold
and Current Light Sensor Level meters, as shown in the illustration that follows).

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Screen Brightness Controls

Use the Screen Brightness controls to adjust the relative level (0% to 100%) of
current brightness. Use the Screen Brightness Level – HIGH and Screen Brightness
Level – LOW controls to set the high and low preset brightness levels. Press the
HIGH and LOW buttons to check each level.

With the Auto Brightness Control set to ON (the default), the Current Light Sensor
Level meter changes to show the amount of ambient light reaching the sensor. The
internal light sensor adjusts the brightness level to accommodate for the current room
ambience. If the light level is above the threshold, the brightness changes to the high
setting; if the level is below the threshold, brightness changes to the low setting.

Use the Sensor Threshold controls to set the level at which the Auto Brightness
Control, when set to ON, adjusts screen brightness. The Sensor Level meter is
provided as a guide to setting the threshold.

Touch Return to go back to the main “Setup” menu.

Keypad

From the main “Setup” menu, touch Keypad to enter the “Keypad Backlight
Settings” screen, shown in the illustration below.

“Keypad Backlight Settings” Screen

The “Keypad Backlight Settings” screen contains buttons for setting the TPMC-9L’s
Auto Key Backlight Control for optimal performance to match the color bezel (white,
almond or black), setting the control manually or turning off the key backlighting.
There are also controls for pre-setting the Key Brightness Level – HIGH and Key
Brightness Level – LOW, as well as HIGH and LOW buttons for instantly activating
these presets. In addition, there are controls to set the Sensor Threshold and a
Current Light Sensor Level meter, like the one on the main “Diagnostics” menu
(refer to “Diagnostics” which starts on page 21) and on the “Display Settings” screen
(refer to “Display” which starts on page 24), to indicate ambient light level.

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

With the Auto Key Backlight Control set to Manual, the key backlighting is at the
level set by the Keypad Backlight Brightness controls (which appear in place of the
Sensor Threshold and Current Light Sensor Level meters, as shown in the illustration
that follows).

Keypad Backlight Brightness Controls

Use the Keypad Backlight Brightness controls to adjust the relative level (0% to
100%) of current key backlighting. Use the Key Brightness Level – HIGH and Key
Brightness Level – LOW controls to set the high and low preset brightness levels.
Press the HIGH and LOW buttons to check each level.

With the Auto Key Backlight Control set to White Bezel, Almond Bezel or Black
Bezel, the Current Light Sensor Level meter changes to show the amount of ambient
light reaching the sensor. The internal light sensor adjusts the key backlighting to
accommodate for the current room ambience.

The threshold value is constant for all bezel colors. What the panel does when the
sensor reading crosses the threshold differs for white, almond and black bezels.

• For white or almond bezels:

⇒ When the sensor level is below the threshold, the key backlight

brightness is set to the high level.

⇒ When the sensor is above the threshold, the key backlight brightness is

set to the low level.

• For black bezels:

⇒ When the sensor level is below the threshold, the key backlight

brightness is set to the low level.

⇒ When the sensor is above the threshold, the key backlight brightness is

set to the high level.

With the Auto Key Backlight Control set to No Key Backlight, the key backlight is
turned off, regardless of the sensor reading or other settings.

Touch Return to go back to the main “Setup” menu.

Save & Reboot

From the main “Setup” menu, touch Save & Reboot to save all settings, exit the
setup screens and return to the main project.

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Mounting Options

The TPMC-9L installs simply and cleanly into existing or newly constructed walls,
with an assortment of pre- and post-construction mounting options. The TPMC-9L is
supplied with four screws and clips for post-construction installation. All available
mounting options are listed in the following table. The options listed are sold
separately from the touch screen.

Mounting Options for the TPMC-9L

PRE-

CONSTRUCTION

OPTION

Back Box Kit - BB-9L 7031

Wall Mount Kit - PMK-9L 7032

Mud Ring Mount Kit - MMK-9L 7033

Trim Ring Mount Kit - TMK-9L 7034

- Wall Mount Kit with Mud Ring WMKM-9L 7033

- Wall Mount Kit with Trim Ring WMKT-9L 7034

NOTE: Pre-construction refers to framed walls prior to hanging drywall.
Post-construction refers to framed walls with drywall hung.

NOTE: There is also a rack mount kit (RMK-9L) available for the TPMC-9L. Refer
to the latest version of the RMK-9L Installation Guide (Doc. 7035).

If the BB-9L or PMK-9L are to be used and a touch screen is not available, the
installer can either leave the hole in the mounting surface open (if permitted by local
building codes) or attach the cover plate supplied with the mounting kit.

POST-CONSTRUCTION

OPTION

MODEL

NUMBER

DOCUMENT

NUMBER

Touch Screen Mounting

Physical installation of the TPMC-9L without a mounting option includes mounting
the unit to the wall and installing a faceplate. The only tools required for the
procedures presented here are masking tape (or equivalent), a level, a gypsum board
saw (or equivalent), and a #2 Phillips tip screwdriver. The following procedures are
based on the use of the supplied screws and clips for post-construction installation.

Mounting in a Wall

The TPMC-9L is designed to be mounted in a wall or lectern. Two overlay cutout
templates (4511860) are supplied. One is in the shape of the required opening; the
other is similar to a frame, with the inner area of the frame the shape of the required
opening. (Refer to the illustrations on pages 28 and 29.) Use the template that is most
convenient.

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Mounting Parts Supplied with the TPMC-9L

PART DESCRIPTION PART NUMBER QUANTITY

Metal Mounting Clip 2014237 4

Overlay Template Cutout 4511860 1

Connector Plug, 2-pin 2003574 1

Connector Plug, 3-pin 2003575 1

Connector Plug, 4-pin 2003576 1

Screw, #6-AB x 2-1/2”, Pan Head 2014276 4

Screw, #04-40 x 2”, Pan Head* 2018793 4

* The #04-40 x 2” screws are for use with TPMC-9L mounting kits such as the BB-9L (sold separately).

NOTE: The following drawings are not to scale. Do not attempt to use them to
prepare the hole in the mounting surface.

TPMC-9L Cutout Dimensions (4511860, 1 of 2)

7 1/4 in

(183 mm)

10 1/16 in
(255 mm)

TEMPLATE – OV40110

FOR TPMC-9L MOUNTING CLIPS ONLY

(DO NOT USE FOR BB-9L, PMK-9L, TMK-9L, MMK-9L, WMWM-9L OR WMKT-9L)

CUT ALONG THIS EDGE

3 5/16 in
(84 mm)

1 OF 2

3 1/2 in

(88 mm)

3/16 in

(4 mm)

6 15/16 in
(175 mm)

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

TPMC-9L Cutout Dimensions (4511860, 2 of 2)

9 in

(229 mm)

1 in

(25 mm)

CUT ALONG

THIS EDGE

3 5/16 in
(84 mm)

12 in

(305 mm)

TEMPLATE – OV40110

FOR TPMC-9L MOUNTING CLIPS ONLY

EDGE OF MOUNTING PLATE

6 13/16 in
(172 mm)

2 OF 2

10 1/16 in
(255 mm)

EDGE OF MOUNTING PLATE

15/16 in
(23 mm)

3/16 in

(4 mm)

7 1/16 in

(179 mm)

7 1/4 in

(183 mm)

1. Locate an area on the wall that is free of miscellaneous wiring and studs.

2. Make a small hole near the middle of the designated site, and verify that the
location is suitable.

3. Using masking tape (or equivalent), fasten the template to the wall; verify
that the template is level, and trace the opening shape on the wall.

4. Remove the template, and then cut out and remove the traced shape to
produce the required opening.

NOTE: Before inserting the TPMC-9L in the mounting hole, ensure that all required
cables have been installed in the wall.

5. Install the four supplied #6-AB x 2-1/2” screws and mounting clips as
shown in the following diagram (two on the top and two on the bottom).

a. Insert the screws through the touch screen flange and then through the

larger hole in the mounting clip.

b. Thread the screws through the smaller hole in the mounting clips and

tighten the screws only enough that the mounting clips are brought
flush with the rear of the touch screen flange. Do not compress the
mounting clips at this time.

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Attaching the Screws and Mounting Clips

Thread Screws Through Clips At
This End

Mounting Clips

Mounting Screws
(4) 6-AB x 2-1/2”
(2014276)

6. Connect the Cresnet cable, using the supplied mating connector, to the
Cresnet port; attach the Ethernet cable, if required. Attach video cables,
using the supplied mating connectors and position the TPMC-9L in the
mounting hole. Refer to “Hardware Hookup” which starts on page 31.

7. Tighten the mounting screws evenly and only enough to compress the
mounting clips and secure the TPMC-9L squarely in the mounting surface.
Do not over-tighten the screws.

Installing the Faceplate

Use the Crestron Engraver software package to obtain a custom-engraved faceplate
for the TPMC-9L. Install the faceplate as follows.

1. Carefully position the faceplate over the face of the touch screen.

2. Ensure that the faceplate is oriented properly and press against the
TPMC-9L until the faceplate snaps into place.

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Touch Screen Removal

If it is necessary to remove the touch screen after it has been installed into a
mounting surface, complete the following steps in the order provided to remove the
touch screen. The only tool required is a #2 Phillips tip screwdriver.

1. Lift one edge of the faceplate to free it from the touch screen and lift it off.
Do not apply excessive pressure to the touch screen.

2. Loosen and remove the screws that secure touch screen to the mounting
option in use.

3. Using equal pressure, carefully remove the touch screen from the opening.

If necessary, secure and label the attached cables before disconnecting them from the
back of the touch screen.

Hardware Hookup

Ventilation

Connect the Device

The TPMC-9L should be used in a well-ventilated area. The venting holes should not
be obstructed under any circumstances. If the TPMC-9L is hot to the touch, consider
using forced air ventilation.

To prevent overheating, do not operate this product in an area that exceeds the
environmental temperature range listed in the table of specifications. Consideration
must be given if installed in a closed or multi-unit rack assembly since the ambient
operating temperature of the environment may be greater than the ambient room
temperature. Contact with thermal insulating materials should be avoided on all sides
of the unit.

Make the necessary connections as called out in the illustration on the following
page. Refer to “Network Wiring” on page 12 before attaching the 4-position terminal
block connector. Apply power after all connections have been made.

When making connections to the TPMC-9L, use Crestron power supplies for
Crestron equipment.

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Hardware Connections for the TPMC-9L (Front View)

USB:

To

Computer

Hardware Connections for the TPMC-9L (Rear View)

VIDEO:

From Balanced

Video Source

VIDEO:

From Unbalanced

Video Source

To Control System and

NET:

Other Cresnet Devices

LAN:

10/100BASE-T

to LAN

Recommended Cleaning

Keep the surface of the touch screen free of dirt, dust or other materials that could
degrade optical properties. Long term contact with abrasive materials can scratch the
surface, which may detrimentally affect image quality.

For best cleaning results, use a clean, damp, non-abrasive cloth with any
commercially available non-ammonia glass cleaner. Faceplates may not provide a
complete watertight seal. Therefore, apply cleaning solution to the cloth rather than
the surface of the touch screen. Wipe touch screen clean and avoid getting moisture
beneath the faceplate.

CAUTION: Do not apply excessive pressure to the touch screen display during
handling. Doing so can crack the screen and damage the touch screen.

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Programming Software

Have a question or comment about Crestron software?

Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron Web site. To post a question or view questions submitted to
Crestron’s True Blue Support, log in at www.crestron.com/onlinehelp. First-time
users must establish a user account to fully benefit from all available features.

Software Requirements for the PC

NOTE: The latest software can be downloaded from the Crestron Web site
(www.crestron.com/software).

Crestron provides an assortment of Windows-based software tools to develop a
customized system. Use SystemBuilder™ or SIMPL Windows to create a program to
control the TPMC-9L.

Configuration Manager

Programming with Crestron SystemBuilder

SystemBuilder is a comprehensive programming environment. Appropriate for most
systems, it can quickly and easily generate a complete working program including
both control processor logic and touch screen graphics.

Programming with SIMPL Windows

NOTE: While SIMPL Windows can be used to program the TPMC-9L, it is
recommended to use SystemBuilder for configuring a system.

SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate but equally important “Managers”:
Configuration and Program.

Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.

1. The TPMC-9L must first be incorporated into the system.

a. To incorporate the TPMC-9L (Cresnet) into the system, drag the

TPMC-9L from the Touchpanels | Touchpanels (Cresnet) folder of the
Device Library and drop it in the System Views.

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Locating the TPMC-9L (Cresnet) in the Device Library

b. To incorporate the TPMC-9L (Ethernet) into the system, drag the

TPMC-9L from the Touchpanels | Touchpanels (Ethernet) folder of the
Device Library and drop it in the System Views.

Locating the TPMC-9L (Ethernet) in the Device Library

The system tree of the control system displays the device in the appropriate
slot(s) with a default Net ID or IP ID as shown in the following illustration.
Below the TPMC-9L in the illustration, the “TPMC-9L Buttons and
Gestures” extender is visible. The extender provides a set of signals that
allow programmers to quickly identify when a hard key is pressed or
released or when there is gesture input on the touch screen.

NOTE: In the following illustration, there is both an Ethernet device in
Slot 8 and a Cresnet device in Slot 9. It is possible to have both types of
device attached to a control system as long as the control system has either
a built-in or expansion Ethernet interface. If Cresnet operation is desired,
the IP table for the TPMC-9L must be empty.

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

C2ENET-2 and C2Net Devices, Slot 8 and 9

2. If additional TPMC-9L devices are to be added, repeat step 1 for each
device. Each TPMC-9L is assigned a different Net ID or IP ID number as it
is added.

3. If necessary, double click a device to open the “Device Settings” window
and change the Net ID or IP ID, as shown in the following illustrations.

“Device Settings: Crestron TPMC-9L (Cresnet)” Window

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

p

“Device Settings: Crestron TPMC-9L (Ethernet)” Window

NOTE: The ID code specified in the SIMPL Windows program must
match the Net ID or IP ID of each unit. Refer to “Identity Code” on page

12.

Program Manager

Multi-mode objects offer high-

erformance programming!

Program Manager is the view where programmers “program” a Crestron control
system by assigning signals to symbols.

The symbol can be viewed by double clicking on the icon or dragging it into Detail
View. Each signal in the symbol is described in the SIMPL Windows help file (F1).

Programming with VisionTools

Touch screen pages should be created in Crestron VisionTools® (VT Pro-e®) to
allow accessing the embedded applications, switching of source signals to desired
outputs as well as selection of the system mode. There are no special programming
requirements to use the functions of the TPMC-9L in a room-control system.

Multi-Mode Objects

The single most-advanced VT Pro-e high-performance programming technique
involving the TPMC-9L is the concept of multi-mode objects. A multi-mode object
(i.e., button, legend, etc.) is an object drawn on a VT Pro-e page that can have one or
more active and inactive visible settings (modes).

For examples, refer to www.crestron.com/exampleprograms
mode object examples. This file contains the VT Pro-e touch screen files and SIMPL
Windows files that illustrate the high-performance capabilities of multi-mode
objects.

WAV File Audio Messages

and search for multi-

The TPMC-9L touch screens are capable of playing audio messages as system
prompts and responses. These files are recorded as WAV files on a PC using an
audio utility such as Sound Recorder that is packaged with Microsoft
Files from other sources may also be converted to an acceptable format by using this
or a similar utility. Many other audio utilities are available commercially or as
shareware. The TPMC-9L touch screens accept the following WAV file formats:
PCM, 8 & 16 bit, 8 – 44.1 kHz, mono & stereo. For more information about how

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®

Windows.

Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

to use Sound Recorder, refer to its User’s Guide and extensive help information
provided with the software. Also refer to the help file in VT Pro-e to learn how to
use its audio tool, Sound Manager, to attach WAV files to a touch screen project.

Pre-recorded WAV files for voice prompts and responses are available from
Crestron. These files can be stored into and programmed for use in the touch screen
directly or may be edited with the Sound Recorder. For example, the individual files
can be combined to create custom messages.

NOTE: Touch screen WAV files can be obtained from the Wave LC Library of the
Crestron FTP site.

Bit Depth and File Size

A balance of performance and quality can be achieved by using VT Pro-e to
configure the size of graphics in a project. Read this section to learn about bit depth
and how to maximize the quality and performance of a TPMC-9L project.

Bit depth refers to the number of memory bits used to store color data for each pixel
in a raster image. A touch screen raster image consists of a rectangular grid of
picture elements (pixels). Each pixel uses the same amount of memory to store its
color data. The amount of memory is called the bit depth of the image.

Greater bit depths are required to represent finer gradations of color. Increasing bit
depth necessarily increases file size. A black and white drawing requires only one bit
per pixel to store all the available color information. Using a 32-bit per pixel bit
depth for a black and white image increases the file size 32 times without adding
anything to the black and white image quality.

In an 8-bit per pixel system, the associated 8-bits of video memory for every screen
pixel contain a value referring to a location in an 8-bit color table. In this way any
one of the specific 256 color table locations is assigned to a pixel.

A 16-bit highcolor system is considered sufficient to provide life-like colors. It is
encoded using 5-bits to represent red, 5-bits to represent blue and (since the human
eye is more sensitive to the color green) 6-bits to represent 64 levels of green. These
can therefore be combined to provide 65,536 mixed colors (32 x 32 x 64 = 65,536).

In a 24-bit graphics display, the video memory allocates 24 bits for each pixel on the
screen enabling each pixel to take on any one of a possible 16.7 million colors. Each
24-bit value is composed of 8-bits for red, 8-bits for green and 8-bits for blue. These
triplets of 8-bit values are also referred to as the red, green and blue color planes. A
24-bit image is actually composed of three component images which combine to
create the truecolor picture. The reason this is called truecolor is that this is near the
maximum number of colors the human eye is able to detect.

Truecolor images are sometimes represented by a 32-bit value. The extra 8-bits do
not enhance the precision of the color representation but act as an alpha channel that
represents pixel translucence. The 32-bit truecolor has become popular on the
computer desktop to provide effects such as translucent windows, fading menus and
shadows.

In graphics intensive applications such as touch screens, raising or lowering the color
depth of the displayed graphics can achieve a balance of performance and quality.
Lower color depths do not require as much frame buffer memory or display
bandwidth, allowing them to be generated and displayed more quickly. Increasing
color depth results in higher color quality at the expense of display speed and
responsiveness. By using mostly 8-bit or 16-bit graphics and holding 32-bit graphics
to a minimum (e.g., for a family photo, etc.), a sophisticated project can be created
that fits in the memory space provided while the touch screen remains very
responsive.

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Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Relationship of Bits to Colors

NUMBER OF BITS NUMBER OF COLORS

1 bit Black and White

2 bits 4 Colors

4 bits 16 Colors

8 bits 256 Colors

16 bits 65,536 Colors (Highcolor)

24 bits 16.7 million Colors (Truecolor)

32 bits 16.7 million Colors plus Transparency

When creating a VT Pro-e project, the image size can be compressed and reduced in
the “Page Properties” dialog box for the entire page. The image size can also be
compressed and reduced using the “Image Properties” dialog box. A reduction in
image size saves a considerable amount of memory space for the project.

In VT Pro-e, the Compress checkbox permits the image to be compressed when
compiling. The 16 Bits checkbox converts a 24-bit or 32-bit image to 16 bits. This
conversion to a 16-bit image may cause the loss of some subtle shading. To
compensate for this, use the dithering to simulate the original shading. Check the
image with each of the available dithering types to determine which delivers the best
quality image.

Dithering type selection can be accessed from the “Page Properties” or “Image
Properties” dialog boxes in VT-Pro-e. Refer to the following illustrations.

VT Pro-e “Page Properties” Dialog Box
– Bit Depth Selection

VT Pro-e “Image Properties” Dialog Box
– Bit Depth Selection

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

MultiByte International Characters

Most languages use a single byte of eight bits to represent a character, e.g., English,
French, German, Hebrew, Russian, Thai, etc.

Multibyte character fonts require more than the usual eight bits to specify a
character. This occurs when a language has more than 256 characters (2
For example, Chinese fonts contain several thousand characters. Other multibyte
languages include Japanese and Korean.

There are two separate applications with multibyte characters – static text on buttons
and indirect text on buttons. No touch screen firmware changes are required in either
case.

Indirect text on a button is entered in VT Pro-e and the actual string to be displayed
is entered in SIMPL Windows. As of this publication date only completely single
byte or completely multibyte strings may be entered or they can not be compiled
correctly in SIMPL Windows. In other words, Chinese characters cannot be
interspersed with numbers. Enter Chinese characters or numbers in separate strings
or pad each number with “\x00” to make it multibyte and then combine it with
Chinese characters in the same string.

Of course, the workaround of showing a graphic that displays the string but which is
not dynamic, can always be used. To compile and use multibyte characters it is
essential that the operating system understand the language. Some versions of
Windows are available in many international languages and add-on software is
available for other versions.

8

) in a font.

Swipe Gestures

Swipe gestures are assigned using the “Hard Button Manager” in VT Pro-e. They
can be assigned at the project level or at the individual page level. As with regular
buttons, whether virtual ones on the screen or physical hard buttons, these can be
assigned joins or local page flips.

When programming for swipe gestures, it is a good idea to leave an area of the
screen free of touchable objects (e.g., buttons, sliders or other controls). Swipe
gestures can not work over touchable objects, which take precedence over swipes.

Operations & Installation Guide – DOC. 7030B Isys® 9” Wall Mount Touch Screen: TPMC-9L • 39

Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Push Button Programming

The twelve push buttons that flank the display can be programmed to access any
frequently used command. Each button has a permanently fixed digital join number.
The sequence of digital join numbers is (top to bottom, left to right) 1 through 6 and
7 through 12. Refer to the following illustration. A description for each button signal
is given in the SIMPL Windows help file (F1).

Push Button Layout and Join Number Assignment

1

2

3

4

5

6

7

8

9

10

11

12

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Uploading and Upgrading

Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been established, files (for example,
programs, projects or firmware) can be transferred to the control system (and/or
device). Finally, program checks can be performed (such as changing the device ID
or creating an IP table) to ensure proper functioning.

Establishing Communication

NOTE: For PCs running Windows 2000 or XP, ActiveSync 4.5 or later is required
for Toolbox to communicate with the TPMC-9L via USB to upload firmware and
display lists. Download and install ActiveSync from the Microsoft Web site
(www.microsoft.com/windowsmobile/en-us/help/synchronize/device-synch.mspx).

PCs running Windows Vista or 7 require Windows Mobile Device Center for
communication with Toolbox. Download and install Windows Mobile Device Center
(WMDC) from the Microsoft Web site
(www.microsoft.com/windowsmobile/devicecenter.mspx

).

Indirect

Use Crestron Toolbox for communicating with the TPMC-9L; refer to the Crestron
Toolbox help file for details. There are three methods of communication: indirect,
TCP/IP and USB.

Indirect Communication

Serial,

PC Running

Crestron Toolbox

TPMC-9L connects to control system via Cresnet:

1. Establish communication between the PC and the control system as
described in the latest version of the 2-Series Control Systems Reference
Guide (Doc. 6256).

2. Use the Address Book in Crestron Toolbox to create an entry for the
TPMC-9L using the expected communication protocol (Indirect). Select the
Cresnet ID of the TPMC-9L and the address book entry of the control
system that is connected to the TPMC-9L.

3. Display the TPMC-9L’s “System Info” window (click the
communications are confirmed when the device information is displayed.

LAN

or USB

Control System

Cresnet

TPMC-9L

icon);

Operations & Installation Guide – DOC. 7030B Isys® 9” Wall Mount Touch Screen: TPMC-9L • 41

Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

TCP/IP

Ethernet Communication

PC Running

Crestron Toolbox

The TPMC-9L connects to PC via Ethernet:

1. Confirm Ethernet connection between TPMC-9L and PC. If connecting
through a hub or router, use CAT5 straight through cables with 8-pin RJ-45
connectors. Alternatively, use a CAT5 crossover cable to connect the two
LAN ports directly without using a hub or router.

2. Use the Device Discovery Tool in Crestron Toolbox to detect all Ethernet
devices on the network and their IP configuration. The tool is available in
Toolbox version 1.15.143 or later.

3. Use the Address Book in Crestron Toolbox to create an entry for the
TPMC-9L with the TPMC-9L’s TCP/IP communication parameters.

4. Display the “System Info” window (click the
TPMC-9L entry from the Address Book or the Address Book drop-down

menu.

USB

USB Communication

LAN

TPMC-9L

icon) and select the

PC Running

Crestron Toolbox

USB

TPMC-9L

The USB port on the TPMC-9L connects to the USB port on the PC:

1. Use a USB cable to connect the TPMC-9L to a PC running the Crestron
Toolbox.

2. Open the “System Info” window; click the “Enter an address …” icon
(pencil) to display the “Edit Address” window.

3. Select USB as the connection type, and select “TPMC-9L” from the Device
Type drop down list (click OK when the “Warning” notice appears).

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Programs, Projects and Firmware

Program, project or firmware files may be distributed from programmers to installers
or from Crestron to dealers. Firmware upgrades are available from the Crestron Web
site as new features are developed after product releases. One has the option to
upload programs and projects via the programming software or to upload and
upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to
the SIMPL Windows help file, VT Pro-e help file or the Crestron Toolbox help file.

SIMPL Windows

VT Pro-e

Firmware

If a SIMPL Windows program is provided, it can be uploaded to the control system
using SIMPL Windows or Crestron Toolbox.

Upload the VT Pro-e file to the touch screen using VT Pro-e or Crestron Toolbox.

Check the Crestron Web site to find the latest firmware. (New users may be required
to register to obtain access to certain areas of the site, including the FTP site.)

Upgrade TPMC-9L firmware via Crestron Toolbox.

1. Establish communication with the TPMC-9L and display the “System Info”
window.

2. Select Functions | Firmware… to upgrade the TPMC-9L firmware.

Program Checks

Actions that can be performed on the TPMC-9L vary depending on whether it is
connected via Cresnet or Ethernet.

Cresnet Connections

Ethernet Connections

For Cresnet connections, using Crestron Toolbox, display the network device tree
(Tools | Network Device Tree View) to show all network devices connected to the
control system. Right-click on the TPMC-9L to display actions that can be
performed on the TPMC-9L.

For Ethernet connections, display the “System Info” window (click the
select the Functions menu to display actions that can be performed on the

TPMC-9L.

icon) and

Be sure to use the internal setup menu (refer to “IP Table” which starts on page 16)
or Crestron Toolbox to create the TPMC-9L IP table. In Toolbox:

1. Select Functions | IP Table Setup.

2. Add, modify or delete entries in the IP table.

3. A defined IP table can be saved to a file or sent to the device.

Edit the control system’s IP table to include an entry for the TPMC-9L. The entry
should list the TPMC-9L’s IP ID (specified on the TPMC-9L’s IP table) and the
internal gateway IP address 127.0.0.1.

Operations & Installation Guide – DOC. 7030B Isys® 9” Wall Mount Touch Screen: TPMC-9L • 43

Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.

TPMC-9L Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Device does not
function.

Touch screen is
not responding.

Touch screen
display is dark.

Unexpected
response from
touch screen.

TPMC-9L boots
up in setup
screens every
time.

Device is not
communicating with the
network.

Device is not receiving
power from a Crestron
power source.

Device is not receiving
sufficient power.

Touch screen Net ID is
not set to match the Net
ID in the SIMPL
program.

Touch screen Net ID is
not unique; two or more
units share the same ID.

No IP address
configured/obtained on
the TPMC-9L.

Invalid control system IP
address / IP ID set up
on the TPMC-9L.

Standby timeout has
elapsed.

Touch screen is
incorrectly calibrated.

Invalid VT Pro-e project
or no VT Pro-e project is
loaded.

Use Crestron Toolbox to poll
the network. Verify network
connection to the device.

Use the provided Crestron
power source. Verify
connections.

Use the Crestron Power
Calculator to help calculate
how much power is needed
for the system.

Use Crestron Toolbox to poll
the network. Verify the Net ID
for the touch screen is
properly set to match the Net
ID in the SIMPL program.

Use Crestron Toolbox to poll
the network and verity that
each ID is used only once.

Use the internal setup menu
(refer to “IP Table” which
starts on page 16) or
Crestron Toolbox to
create/verify Ethernet
settings.

The IP address (or host
name) for the control system
is invalid or the IP ID does not
match the one defined in the
SIMPL program. Refer to
“Ethernet” which starts on
page 14 and to “IP Table”
which starts on page 16 to
define IP addresses.

Touch the screen to
reactivate.

Recalibrate the touch screen
(refer to “Diagnostics” which
starts on page 21).

Load/reload VT Pro-e project
using the Toolbox.

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Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Check Network Wiring

Use the Right Wire

Calculate Power

To ensure optimum performance over the full range of the installation topology, use
Crestron Certified Wire only. Failure to do so may incur additional charges if
support is required to identify performance deficiencies because of using improper
wire.

CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to
do so could cause equipment damage or void the Crestron warranty.

CAUTION: Provide sufficient power to the system. Insufficient power can lead to
unpredictable results or damage to the equipment. Use the Crestron Power
Calculator to help calculate how much power is needed for the system
(www.crestron.com/calculators).

When calculating the length of wire for a particular Cresnet run, the wire gauge and
the Cresnet power usage of each network unit to be connected must be taken into
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy
chained on the run, the Cresnet power usage of each network unit to be daisy
chained must be added together to determine the Cresnet power usage of the entire
chain. If the unit is run from a Crestron system power supply network port, the
Cresnet power usage of that unit is the Cresnet power usage of the entire run. The
wire gauge and the Cresnet power usage of the run should be used in the following
equation to calculate the cable length value on the equation’s left side.

Cable Length Equation

Strip and Tin Wire

Add Hubs

L = Length of run (or chain) in feet
R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 mm ))

or 1.6 Ohms (Cresnet HP: 12 AWG (4 mm ))

P = Cresnet power usage of entire run (or chain)

2

2

L <

40,000

Where:

R x P

Make sure the cable length value is less than the value calculated on the right side of
the equation. For example, a Cresnet run using 18 AWG Crestron Certified Wire and
drawing 20 watts should not have a length of run more than 333 feet (101 meters). If
Cresnet HP is used for the same run, its length could extend to 1250 feet (381
meters).

NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One
twisted pair is the +24V conductor and the GND conductor and the other twisted pair
is the Y conductor and the Z conductor.

When daisy chaining Cresnet units, strip the ends of the wires carefully to avoid
nicking the conductors. Twist together the ends of the wires that share a pin on the
network connector and tin the twisted connection. Apply solder only to the ends of
the twisted wires. Avoid tinning too far up the wires or the end becomes brittle.
Insert the tinned connection into the Cresnet connector and tighten the retaining
screw. Repeat the procedure for the other three conductors.

Use of a Cresnet Hub/Repeater (CNXHUB) is advised whenever the number of
Cresnet devices on a network exceeds 20 or when the combined total length of
Cresnet cable exceeds 3000 feet (914 meters).

Operations & Installation Guide – DOC. 7030B Isys® 9” Wall Mount Touch Screen: TPMC-9L • 45

Isys® 9” Wall Mount Touch Screen Crestron TPMC-9L

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (www.crestron.com/manuals).

List of Related Reference Documents

DOCUMENT TITLE

2-Series Control Systems Reference Guide

BB-9L Pre-Construction Wall Mount Back Box

Crestron e-Control Reference Guide

MMK-9L & WMKM-9L Mud Mount Kits

PMK-9L Pre-Construction Wall Mount Kit

RMK-9L Rack Mount Kit

TMK-9L & WMKT-9L Trim Ring Mount Kits

Further Inquiries

To locate specific information or resolve questions after reviewing this guide,
contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876] or
refer to the listing of Crestron worldwide offices on the Crestron Web site
(www.crestron.com/offices) for assistance within a particular geographic region.

To post a question about Crestron products, log onto the Online Help section of the
Crestron Web site (www.crestron.com/onlinehelp
user account to fully benefit from all available features.

). First-time users must establish a

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of
the TPMC-9L, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.

Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.

46 • Isys® 9” Wall Mount Touch Screen: TPMC-9L Operations & Installation Guide – DOC. 7030B

Crestron TPMC-9L Isys® 9” Wall Mount Touch Screen

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization
from Crestron. To obtain warranty service for Crestron products, contact an authorized
Crestron dealer. Only authorized Crestron dealers may contact the factory and request an
RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of
the problem, name and phone number of contact person, RMA number and return address.

2. Products may be returned for credit, exchange or service with a Crestron Return Merchandise
Authorization (RMA) number. Authorized returns must be shipped freight prepaid to
Crestron, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number
clearly marked on the outside of all cartons. Shipments arriving freight collect or without an
RMA number shall be subject to refusal. Crestron reserves the right in its sole and absolute
discretion to charge a 15% restocking fee plus shipping costs on any products returned with
an RMA.

3. Return freight charges following repair of items under warranty shall be paid by Crestron,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.

Crestron Limited Warranty

Crestron Electronics, Inc. warrants its products to be free from manufacturing defects in materials and
workmanship under normal use for a period of three (3) years from the date of purchase from Crestron,
with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads
and power supplies are covered for a period of one (1) year; touch screen display and overlay components
are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer.
Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.

Crestron shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall Crestron
be liable for incidental or consequential damages of any kind (property or economic damages inclusive)
arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or
made by the purchaser for a third party.

Crestron shall, at its option, repair or replace any product found defective, without charge for parts or labor.
Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.

Except as expressly set forth in this warranty, Crestron makes no other warranties, expressed or implied,
nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or
fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms
of this limited warranty. This warranty statement supersedes all previous warranties.

Crestron software, including without limitation, product development software and product operating system software is licensed to
Crestron dealers and Crestron Authorized Independent Programmers (CAIPs) under a limited non-exclusive, non-transferable license
pursuant to a separate end-user license agreement. The terms of this end user license agreement can be found on the Crestron Web site at

www.crestron.com/legal/software_license_agreement

Operations & Installation Guide – DOC. 7030B Isys® 9” Wall Mount Touch Screen: TPMC-9L • 47

.

Crestron Electronics, Inc. Operations & Installation Guide – DOC. 7030B

15 Volvo Drive Rockleigh, NJ 07647 (2028354)
Tel: 888.CRESTRON 08.12
Fax: [phone] Specifications subject to
www.crestron.com change without notice.