Crestron TPMC-8X-GA Operation Manual

Crestron TPMC-8X-GA

®

Isys

8.4” WiFi Touch Screen

Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

Regulatory Compliance

As of the date of manufacture, the TPMC-8X-GA has been tested and found to comply with specifications for
CE marking and standards per EMC and Radiocommunications Compliance Labelling.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement

Operation is subject to the following two conditions:

1. This device may not cause interference, and

2. This device must accept any interference, including interference that may cause undesired operation of the

device.

To satisfy RF exposure requirements, this device and its antenna must operate with a separation distance of at
least 20 centimeters from all persons and must not be colocated or operating in conjunction with any other
antenna or transmitter.

SystemBuilder, TouchPoint and VT Pro-e are trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and other

Crestron, the Crestron logo, ADMS Intermedia Delivery System, Core 3, Core 3 UI, Crestron Toolbox, Crestron VisionTools, Isys,

countries. Acrobat, Adobe and Flash are trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other

countries. Cisco is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Java is a

trademark or registered trademark of Sun Microsystems, Inc. in the United States and/or other countries. Microsoft, Excel, PowerPoint, Windows
and Windows Media are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Netflix and the
Netflix logo are trademarks or registered trademarks of Netflix, Inc. YouTube is a trademark or registered trademark of Goggle, Inc. in the United

States and/or other countries. Other trademarks, registered trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

©2011 Crestron Electronics, Inc.

Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Contents

Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA 1

Introduction ...............................................................................................................................1

Features and Functions................................................................................................ 1

Specifications ..............................................................................................................5

Physical Description.................................................................................................... 8

Setup ........................................................................................................................................ 12

Identity Code ............................................................................................................. 12

Internal Battery Switch.............................................................................................. 12

Configuring the Touch Screen...................................................................................13

Hardware Hookup .....................................................................................................38

Recommended Cleaning............................................................................................ 38

Programming Software............................................................................................................39

Earliest Version Software Requirements for the PC .................................................39

Programming with SystemBuilder ............................................................................39

Programming with SIMPL Windows........................................................................ 39

Programming with VisionTools Pro-e....................................................................... 41

Embedded Applications.............................................................................................44

Defaults for Embedded Windows Applications ........................................................45

Programming Embedded Windows Applications......................................................45

Uploading and Upgrading........................................................................................................ 47

Establishing Communication.....................................................................................47

Programs, Projects and Firmware.............................................................................. 47

Program Checks ........................................................................................................48

Restore....................................................................................................................... 48

Operation .................................................................................................................................49

Power Options ........................................................................................................... 49

Charging the Internal Battery .................................................................................... 50

Security Infrastructure............................................................................................... 50

Problem Solving ......................................................................................................................52

Troubleshooting......................................................................................................... 52

Reference Documents................................................................................................53

Further Inquiries........................................................................................................54

Future Updates ..........................................................................................................54

Appendix: TPMC-8X-GA Security Pack ...............................................................................55

Software License Agreement................................................................................................... 59

Return and Warranty Policies.................................................................................................. 61

Merchandise Returns / Repair Service ......................................................................61

CRESTRON Limited Warranty.................................................................................61

Microsoft® Windows XP® Embedded End User License Agreement .....................................62

Operations Guide – DOC. 7078C Contents • i

Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Isys® 8.4” WiFi Touch Screen:
TPMC-8X-GA

Introduction

The Isys® TPMC-8X-GA from Crestron® delivers a stylish Wi-Fi touch screen

controller offering enhanced 2-way wireless performance, multimedia and Web

browsing capabilities, IP intercom and the latest advanced touch screen technology

powered by our groundbreaking Core 3™ user interface. Its brilliant 8.4" (213 mm)

SVGA touch screen display and high powered onboard speakers produce amazing

graphics, video and audio for an incredible personal media experience. Sleek, rugged

and lightweight, the TPMC-8X-GA is brilliantly designed to provide a powerful

mobile control solution that is easy to hold and intuitive to use.

Features and Functions

• Stylish and compact ergonomic design

• 8.4 in (213 mm) active matrix touch screen display

• 800 x 600 SVGA display resolution

• 16-bit color graphics powered by Core 3

• Automatic display brightness control

• High performance 802.11a/b/g Wi-Fi wireless communications

• Up to 80 feet (~24 meters) omnidirectional RF range*

• Onboard PC applications for Web browsing, playing digital media and

viewing digital documents

• VNC viewer for remotely accessing and controlling external computers

• Multi-format streaming video and audio

• WAV file customizable audio feedback

• Crestron wireless IP intercom capability

• High powered speakers, headphone jack and microphone

• 5-way thumbpad, up/down arrow buttons and four “hard keys”

• Stylus with built-in storage slot

• On-screen mouse and keyboard capability

(Continued on following page)

* Refer to “Specifications” which starts on page 5 for full wireless details.

Operations Guide – DOC. 7078C Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA • 1

Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Features and Functions

(Continued)

• USB port for external mouse and keyboard1

• Intelligent power management for “wake on touch”

• Internal Li-Ion battery pack included

• External “booster” battery pack available (sold separately)

• Optional desktop and wall mount docking stations (sold separately)

Wi-Fi Performance - Redefined

Crestron has redefined W-Fi wireless performance with the TPMC-8X-GA,

achieving a remarkable 80 feet (~24 meters) omnidirectional range

freedom of movement. The choice of 802.11 a, b and g protocols affords reliable,

high speed 2-way wireless performance in virtually any RF environment. It takes

mere minutes to configure the TPMC-8X-GA for use with a Crestron

CEN-WAP-ABG Wireless Access Point (sold separately) for a simple, secure Wi-Fi

touch screen network solution.

2

for exceptional

Advanced Touch Screen Control

Crestron touch screens offer an ideal user interface for multimedia presentation,

home automation and much more, providing a wide open canvas for the creation of

custom control screens tailored to the needs of the end user. Touch screens do away

with piles of remote controls, cryptic control panels and cluttered wall switches,

simultaneously expanding and simplifying control over a broad range of complex

devices and systems.

Fully custom touch screen control is afforded through the TPMC-8X-GA’s ample

8.4” (213 mm) touch screen. Dynamic graphics and text capabilities enable the

display of all kinds of useful data and alluring eye candy, from AV controls and

icons, to room temperature and lighting levels, to photos and video, to digital media

playlists complete with metadata and cover art. Advanced gestures navigation,

animated objects, multi-mode buttons, PNG translucency and page transition effects

enhance the palette for creating interactive GUIs that are both eye catching and easy

to use.

Powered by Core 3

The Crestron Core 3 UI™ framework enables the generation of dynamically rich

user interfaces with greater power and ease than ever. Core 3 lets touch screen

designers merge multiple objects and apps on screen, leveraging the power of

®

Adobe

to deliver an engaging and ultra-intuitive touch screen experience. Use gestures

navigation to effortlessly browse through music and movie libraries, scroll through

TV channels and radio stations and select any desired control app from an intuitive

menu of colorful 3D icons. Personalize the touch screen desktop with animated

clocks, calendars, weather widgets, news feeds and other informative objects. Even

apply themes and backgrounds that change on the fly with each user, event or

season.

1. USB mouse/keyboard not included.

2. Refer to “Specifications” which starts on page 5 for full wireless details.

2 • Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C

Flash®, streaming video, Web browsing, IP intercom and other technologies

Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

The power of Core 3 extends beyond impressive graphics and animated objects,

unleashing tremendous new capabilities for controlling devices and managing

complete integrated systems. Using the Core 3 SDK, programmers can develop fully

functioning “device apps” that can be dropped into each touch screen project without

additional programming or resizing. Choose from an expanding library of fully

developed device apps to instantly add controls for security systems and HVAC,

provide sophisticated navigation for media servers and tuners and enable

user-friendly editing of lighting scenes and channel presets. With Core 3, the

possibilities are virtually limitless.

Tactile Controls

Integrated 5-way thumbpad and up/down arrow buttons add quick access and tactile

response for controlling functions ranging from simple volume adjustment and

channel selection to on-screen menu navigation or even pan/tilt camera control. Four

additional “hard key” buttons are positioned below the touch screen, programmable

for context sensitive menu functions. A stylus is even included for use with the on-

screen keyboard, conveniently stowed in its own storage slot.

Embedded PC & HD Streaming Media

While simultaneously controlling the home theater or boardroom, the TPMC-8X-GA

provides everything needed for enjoying online music and movies, browsing Web

pages and accessing most types of digital media without necessitating a separate

computer. Embedded PC applications include Internet Explorer, Windows Media®

Player, Adobe

document viewers. In addition, VNC viewer support delivers enhanced

cross-platform interaction with computers over the network or Internet, allowing

remote access and control of desktop applications to unleash all kinds of new system

integration and presentation possibilities.

®

Acrobat® Reader and Microsoft® PowerPoint®, Word and Excel®

Wireless Video

Embedded video capability makes it possible to monitor a security camera, preview a

DVD or TV channel and enjoy YouTube™, Netflix® and other online media, right

on the touch screen display. Over a Wi-Fi or wired LAN connection, the

TPMC-8X-GA supports a wide range of streaming and downloadable file formats,

including live video from a Web camera or network video streamer (Crestron

CEN-NVS100 or equivalent, sold separately). Video images can be displayed full

screen or in a fully scalable window positioned anywhere on the screen.

Speakers and Microphone

High powered built-in stereo speakers and headphone output provide for an

enhanced multimedia experience, reproducing loud and clear audio for streaming

media and internal PC applications and enabling 2-way IP intercom in combination

with the integrated microphone. Customized WAV files can also be loaded on the

TPMC-8X-GA to add dimension to the touch screen graphics with personalized

sounds, button feedback and voice prompts.

IP Intercom

Crestron IP intercom enables 2-way voice communication and room monitoring over

WiFi or Ethernet between the TPMC-8X-GA and other compatible Crestron touch

screens.

Operations Guide – DOC. 7078C Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA • 3

Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Keyboard/Mouse Options

On-screen keyboard and mouse capabilities enable complete control of the

TPMC-8X-GA’s embedded Web browser and other applications and can also be

used to control external network devices like the Crestron ADMS Intermedia

Delivery System™ (sold separately) as well as computers running TouchPoint™

Virtual Mouse & Keyboard Software (VMK-WIN, sold separately). A USB port is

also provided for the connection of a physical keyboard and mouse.

Battery Saving Enhancements

Fast charging, long lasting wireless operation is afforded by an internal field

replaceable Lithium Ion battery pack (TPMC-8X-BTP, sold separately). Over nine

hours of typical use is possible between charges thanks to intelligent onboard power

management and auto-brightness control.

• Auto-Brightness – smoothly maintains optimal visibility under varying
lighting conditions while preserving precious battery life.

• Standy Mode – turns off the touch screen display to save power while the
hard buttons remain active. Allows adjustment of volume or channel
changes by pressing a hard button without waking the screen.

• Power Down Mode – suspends the touch screen during prolonged periods
of non-use. Allows waking the touch screen by simply touching the screen
or pressing the side “Power” button.

1

• Class D Amplifier – provides loud and clear audio without draining the
battery.

An external “booster” battery pack is also available, providing up to 20 hours of
typical use between charges.

2

The optional external battery pack (TPMC-8X-BTPE,
sold separately) clips neatly to the rear of the touch screen without tools, providing
non-slip rubber feet and a seven degree tilt angle for enhanced tabletop operation.

Docking Station Options

Optional desktop and wall mount docking stations are offered, each designed to
enable full use of the touch screen while charging its battery (or batteries). The
Desktop Docking Station (TPMC-8X-DS, sold separately) allows the touch screen to
be operated upright at a 37 degree angle, while the Wall Mount Docking Station
(TPMC-8X-DSW, sold separately) achieves a flush in-wall appearance. Both options
afford wired Ethernet and expanded USB connectivity. The wall option also includes
an audio output for integration with an external sound system.

1. USB mouse/keyboard not included.

2. External battery pack allows ~3.5 hours continuous, 20+ hours under normal use.

4 • Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C

Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Specifications

Specifications for the TPMC-8X-GA are listed in the following table.

TPMC-8X-GA Specifications

SPECIFICATION DETAILS

Touch Screen Display

Display Type TFT active matrix color LCD

Size 8.4 inch (213 mm) diagonal

Aspect Ratio 4:3 SVGA

Resolution 800 x 600 pixels

Brightness 200 nits

Contrast 500:1

Color Depth 18-bit, 262k colors

Illumination Edgelit fluorescent with auto-brightness

Viewing Angle1 ±65º horizontal, +65º/-45º vertical

Touch Screen Resistive membrane

Memory

DDR2 SDRAM 1 GB

Flash 4 GB

Memory Card

Maximum Project Size 190 MB

Graphic Engine

Embedded PC Applications3

Wireless Communication3

Transceiver

Range

Gateway

Accepts up to 4 GB MMC compatible card
(not included)

16-bit non-palette graphics, 65,536 colors,
Crestron Core 3 user interface, swipe
gestures, multi-mode objects, dynamic
graphics2 and text, PNG translucency, full
motion (60 fps) animation, transition effects

Microsoft Internet Explorer with Adobe®
Flash® plug-in and Java™ Runtime plug-in,
Windows Media® Player, Crestron MJPEG
viewer, VNC viewer4, Remote Desktop,
Crestron Keyboard, Adobe® Acrobat®
Reader, WordPad, MS Word Viewer 2003,
Excel® Viewer 2003, PowerPoint® Viewer
2003

IEEE 802.11a/b/g Wi-Fi, 5.8 or 2.4 GHz
2-way RF, static IP or dynamic IP via
DHCP, 64 and 128-bit WEP encryption

Up to 80 feet (~24 meters) omnidirectional
using 802.11b/g, 35 feet (~11 meters)
omnidirectional using 802.11a, @ 54 Mbps;
range and speed vary based upon
environmental conditions

Requires a CEN-WAP-ABG-1G,
CEN-WAP-ABG-CM or similar 802.11a/b/g
wireless access point and Ethernet enabled
Crestron control system (all sold
separately)

(Continued on following page)

Operations Guide – DOC. 7078C Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA • 5

Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

TPMC-8X-GA Specifications (Continued)

SPECIFICATION DETAILS

Wireless Communication
(Continued)

Roaming

Requires a Cisco

®

controller solution to be
installed and commissioned by a Cisco
certified technician

Wired Communication

Ethernet5

10BASE-T/100BASE-TX, auto-switching,
auto-negotiating, auto-discovery, full/half
duplex, TCP/IP, UDP/IP, CIP, DHCP

USB

USB 2.0 host for mouse, keyboard and
USB storage devices

Video

Streaming/File Formats

MJPEG via Crestron MJPEG Viewer, plus
all formats supported by the embedded
media player applications

3

Audio

Hardware Features

Built-in microphone and speakers,
headphone output

Streaming/File Formats

As supported by the embedded media
player applications3

Audio Feedback

WAV format, 8 & 16 bit PCM, mono &
stereo, 8 – 44.1 kHz sampling rates

Amplification

High efficiency Class D stereo,

2.1 Watts per channel

Battery

Internal Battery

Lithium Ion, 7.4 Volt, 2200 mAh, Crestron
model TPMC-8X-BTP included

Usage per Charge

~1.5 hours continuous, 9+ hours under
normal use with standby/power down
activated

6

Charging Time ~2 hours (~2.5 - 3 hours when in use)

Power Requirements

Power Pack

42 Watts (3.5 Amps @ 12 Volts DC)
100~240 VAC 50/60 Hz power pack
included

Default IP ID7 03

Minimum 2-Series Control
System Update File

8, 9

Version 3.137 or later

Environmental

Operating Temperature 32º to 104ºF (0º to 40ºC)

Storage Temperature 14º to 140ºF (-10º to 60ºC)

Humidity 10% to 90% RH (non-condensing)

Heat Dissipation 143 BTU/Hr

Enclosure

Plastic front and metal back, stylus storage
slot (stylus included), integral docking
station port

(Continued on following page)

6 • Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C

Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

TPMC-8X-GA Specifications (Continued)

SPECIFICATION DETAILS

Dimensions

Height 8.21 in (209 mm)

Width 9.69 in (246 mm)

Depth

Weight (with internal battery) 2.0 lbs (0.9 kg)

Included Accessories

TPMC-8X-BTP Internal Battery Pack

Available Accessories

CEN-NVS100 Network Video Streamer

CEN-NVS100-PWE

CEN-WAP-ABG-1G

CEN-WAP-ABG-CM

CEN-WAP-ABG-POE-PAK

CEN-WAP-ABG-POE-PWE

CEN-WAP-ABG-POE-PWE-CM

SW-VMK-WIN

TPMC-8X-BTPE External Battery Pack

TPMC-8X-DS Desktop Docking Station/Charger

TPMC-8X-DSW Wall Mount Docking Station/Charger

1. Optimum viewing angle for best contrast is 37º.

2. By design, the touch screen will not load dynamic graphics if they are located on a password protected
FTP or HTTP server.

3. Refer to Web site or contact Crestron for a current list of compatible devices and embedded
applications. To ensure reliable performance, new device drivers and applications are available only
from Crestron through firmware updates.

4. The supported VNC viewer is UltraVNC version 1.0.2. Other VNC viewers may work but are not
guaranteed.

5. Via optional docking station.

6. Up to 3.5 hours continuous, 20+ hours under normal use with standby/power down activated, when
using external battery pack option, with screen brightness set to 65%, standby set to 1 minute, power
down set to 2 minutes, waking the touch screen five time per hour. Actual usage can vary depending
on your settings.

7. Refer to “Identity Code” on page 12 for details.

8. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE
following these footnotes.

9. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.

1.13 in (29 mm)

1.67 in (43 mm) with external battery
pack (sold separately)

Network Video Streamer with PoE
Injector

Wall Mount 802.11a/b/g Wireless Access
Point

Ceiling Mount 802.11a/b/g Wireless
Access Point

Wall Mount 802.11a/b/g Wireless Access
Point with PoE Injector

Wall Mount 802.11a/b/g Wireless Access
Point with 5-Port PoE Switch

Ceiling Mount 802.11a/b/g Wireless
Access Point with PoE Injector

TouchPoint™ Virtual Mouse & Keyboard
Software for Windows®

NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).

Operations Guide – DOC. 7078C Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA • 7

Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Physical Description

This section provides information on the connections, controls and indicators
available on your TPMC-8X-GA.

TPMC-8X-GA Physical View (Shown on Optional TPMC-8X-DS Desktop Docking Station/Charger)

8 • Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C

Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

TPMC-8X-GA Overall Dimensions (Shown with Optional TPMC-8X-BTPE External Battery Pack Attached)

1.13 in

(29 mm)

Light Sensor

1.67 in

(43 mm)

1

2

4

3

9.69 in

(246 mm)

Microphone

7

6

5

8

8.21 in

(209 mm)

9

10

12

11

13

Operations Guide – DOC. 7078C Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA • 9

Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Connectors, Controls & Indicators

# CONNECTORS,

CONTROLS &

INDICATORS

1 Stylus

2 Power LED

3 Battery LED

4 Wi-Fi LED

5 Power Button

6

7

Thumbpad &

Arrows1

Headphones

DESCRIPTION

Used to “tap” or to do “select and drag” functions
just as you would using a mouse;
Also used to “type” on the input screen
“keyboard” when entering text or commands

(1) Green LED, indicates touch screen power
status

(1) Green/yellow dual color LED, indicates
battery condition and charging status;
When AC is offline and the external battery is
connected, the touch screen will use the external
battery before using the internal battery and the
LED will remain solid green; Once the internal
battery is in use, the LED will remain solid green
if battery level is above 25% (±3%) of full charge,
solid yellow if charge drops to 25% (±3%) and
blinking yellow if battery level drops to 10%
(±3%); When AC is online and battery is
charging, the LED will be blinking green until
charge is 100%, at which time it will light solid
green

(1) Green LED, indicates wireless network
connection status:
Solid green – communicating with a wireless
access point (WAP)
Blinking green – searching for a WAP
Off – no wireless communication (unit is in power
down mode or power is off)

(1) Push button, initiates “Power On” and Power
Down”:
Press to turn touch screen power on; Press again
to put touch screen in power down mode; Press
to restore full on mode; Press and hold for four
seconds to turn power off (The recommended
method for shutting down the touch screen is to
press the Shut Down button on the setup menu.)

(1) programmable 5-way thumbpad (4-way
navigation plus center “Enter” button) and (2)
programmable up/down push buttons

(1) 3.5 mm TRS mini phone jack;
Stereo headphone output

8 Memory Card

9 Battery Switch

(Continued on following page)

(1) MMC compatible card slot2 inside battery
compartment;
Accepts up to 4 GB MMC (not included)

(1) Recessed slide switch inside battery
compartment, shuts off battery for long term
storage; refer to “Internal Battery Switch” on page
12

10 • Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C

Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Connectors, Controls & Indicators (Continued)

# CONNECTORS,

DESCRIPTION

CONTROLS &

INDICATORS

10

USB

4
3

2
1

11 Hard Keys

12

12V 3.5A

13

Docking Station

Connector

1. For programming details, refer to “Hard Buttons” on page 23.

2. Refer to Web site or contact Crestron for a current list of compatible devices and embedded
applications. To ensure reliable performance, new device drivers and applications are available only
from Crestron through firmware updates.

3. Only generic USB devices (i.e., simple keyboard, mouse and external storage) should be used with the
TPMC-8X-GA. Any complex USB devices (e.g. a storage device with a built-in fingerprint scanner)
will not have the proper support on the touch screen.

(1) USB Type A female;

USB 2.0 port for keyboard, mouse and
storage devices

2, 3

PIN DESCRIPTION

1 +5 VDC

2 Data -

3 Data +

4 Ground

(4) Programmable push buttons below touch
screen

(1) 2.5 mm barrel DC power jack;
12 Volt DC power input (power supply included);
Power pack can also be used to charge internal
battery

Mates with TPMC-8X-DS or
TPMC-8X-DSW Docking Station/Charger
(sold separately)

Operations Guide – DOC. 7078C Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA • 11

Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Setup

Identity Code

The IP ID is set within the TPMC-8X-GA’s table using Crestron Toolbox™. For
information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs
of multiple TPMC-8X-GA devices in the same system must be unique.

When setting the IP ID, consider the following:

• The IP ID of each unit must match an IP ID specified in the SIMPL
Windows program.

• Each device using IP to communicate with a control system must have a
unique IP ID.

Internal Battery Switch

The TPMC-8X-GA comes with a TPMC-8X-BTP Internal Battery Pack installed. To
prevent internal battery drain during shipment or long-term storage, the
TPMC-8X-GA has a battery switch inside the battery compartment. To use the
internal battery, remove the battery compartment cover by first removing the two
screws that attach it to the back of the touch screen. Move the switch to the left (ON)
position and re-attach the battery compartment cover.

To conserve internal battery power when the unit will not be used for extended
periods, move the switch to the right (OFF) position.

NOTE: The internal battery can still be charged with the switch in the OFF
position.

TPMC-8X-GA Internal Battery Switch

12 • Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA Operations Guide – DOC. 7078C

Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Configuring the Touch Screen

NOTE: The only connection required to configure the touch screen is power
(supplied from the internal battery, external battery or the included power pack).

The TPMC-8X-GA is configured from the setup menu.

NOTE: If no project has been loaded or if an invalid project has been loaded, the
touch screen displays the startup splash screen.

If a project is running, the setup menu can be accessed using one of three methods.

Via the Hard Keys

Via USB Keyboard

Press the four hard keys at the bottom of the touch screen in sequence, from left to
right and again from left to right (i.e., press 1, 2, 3, 4, 1, 2, 3, 4) within a 10 second
period.

1. Attach a USB keyboard (refer to “Hardware Hookup” on page 38 for
details).

2. Open the “Validate User Account Info” window (shown below) by pressing
Ctrl+Alt+Shift on the keyboard.

“Validate User Account Info” Window

3. Enter the user account tpmcadmin, and the password tpmcadmin and touch
Validate.

NOTE: The password is case sensitive. After logging in, the password can be

changed from the “Security” window. Refer to “Security” which starts on page
15 for more information.

4. When the “Crestron System Manager” window appears (shown below),
select Project | Enter Setup Mode to enter the setup menu (refer to “Setup
Menu Details” which starts on page 15).

“Crestron System Manager” Window

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Via Crestron Toolbox

1. Establish communication with the touch screen (refer to “Establishing
Communication” on page 47 for details).

2. From the System Info page, select Functions | Setup Mode….

“Setup Mode” Window

3. Select Enter Setup Mode. The setup menu will be displayed as shown in
the following diagram.

NOTE: Select Exit Setup Mode to exit the setup menu.

TPMC-8X-GA Setup Menu

NOTE: Another way to enter the setup menu (after a project has been loaded) is to
touch the screen during boot up when you see the “Preparing to Load Project”
message. Maintain touch until after the countdown, when the message will change to
“Loading Setup Screen”.

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The setup menu provides access to all basic functions and parameters. It is divided
into Setup, Ethernet, Battery, Standby, Power Down, WiFi Status and Docking

Station Status sections. There are also buttons for Save & Reboot, Shut Down and
Exit.

NOTE: To allow the touch screen to upload projects, standby is disabled until

approximately five minutes after the project is loaded.

To exit the setup menu and return to the program, touch Exit, located at the bottom
of the setup menu. To save any changes and reboot the touch screen, touch Save &
Reboot, located at the bottom of the setup menu. Use the Shut Down button to turn
off the touch screen.

Setup Menu Details

The setup menu allows configuration of the touch screen’s settings for security,
touch screen calibration, runtime project, audio, embedded applications, diagnostics
and hard button programming. The setup menu also has a button that will toggle the
on-screen keyboard on and off.

Security

The Security button opens the “Security Setup” window, which allows the user to
change the username and password of the system account, setup and close network
connections, setup a proxy server and clear Internet browser temporary files, history
and cookies.

NOTE: To use the on-screen keyboard for security settings, touch Keyboard on the
setup menu before touching Security.

“Security Setup” Window

Touch Setup Connections… to open the “Network Connections” window. This
window is used to map to a network drive. A mapped network drive permits easy
access to embedded application files (Word, Excel, PowerPoint, etc.) and provides a

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location to save files. To further customize the installation, network drives
containing compiled touch screen project files can also be mapped.

“Network Connections” Window

To add a new network connection, touch Add.

“Configure Network Connection” Window

To add a network drive, perform the following procedure:

1. Touch to browse for the new network connection. If the remote
shareable folder name does not appear on the list, it can be entered manually
in the Remote Name field, using the following format:

\\Remote host name\Shareable folder name

2. Map this connection by selecting a drive letter from the Map Drive Letter
drop box.

3. Enter a User Name and Password.

4. Touch the Remember and reconnect on startup checkbox if so desired.

5. Touch OK to enable the new network connection and return to the
“Network Connections” window.

Once all changes to network connections have been completed, touch OK to return
to the “Security Setup” window.

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The Certificates button can be used to install or uninstall certificates used for server
and/or user authentication when making a secure connection (for example, to a
secured wireless access point). In order to use certificates, the TPMC-8X-GA
Security Pack must be installed (refer to “Appendix: TPMC-8X-GA Security Pack”
which starts on page 55 for details).

Touch Close to return to the setup menu.

Touch Screen

When Touch Screen is touched, the calibration screen will be displayed. Touch the
screen to begin the calibration process. If the screen is not touched within 10
seconds, the calibration sequence will stop and the screen will again display the
setup menu.

If the screen is touched within the 10-second timeout, it displays a series of messages
indicating that you should touch the red square in five places around the screen.
These messages will appear sequentially starting with “Touch the red square” at the
top of the screen toward the upper left corner. Touch and hold the center of the red
square to initiate calibration. The message will say “Hold…” for a few seconds, then
change to “Lift off to proceed”. Touch the displayed squares as prompted
everywhere they appear around the screen until the calibration is complete and you
are returned to the setup menu.

NOTE: When touching the screen during calibration, be as accurate as possible.
Use the tip of the included stylus. To cancel calibration and return to the setup menu
without saving calibration data, ignore the “Touch the red square” message. After
about 10 seconds, the setup menu will be displayed. If a USB keyboard is attached to
the touch screen, you can also press the Escape key (Esc) to cancel calibration and
return to the setup menu.

NOTE: The touch screen’s calibration routine can also be accessed through Crestron
Toolbox if the touch screen is connected to a control system via TCP/IP. From the
System Info page, select Functions | Setup Mode…. Select Enter Calibration
Mode to begin calibration.

Update Panel

The Update Panel button permits the selection of the touch screen program, a .vtz
file. The Project tab of the “Project and Firmware” window (refer to illustration on
the following page) displays the Current Loaded Project and also has a Load New

Project section.

Current Loaded Project displays the Name and Creation Time of the current project.

In the Load New Project section, touch Browse and select the compiled project (i.e.,
the .vtz file) to be loaded from a network drive, USB device or flash drive. You can
choose the location where your uncompressed project files will be stored. The
default file location is the internal flash. Touch Load to uncompress the project file,
place it in the destination selected in Target Location to Load the Project to and
display it on the touch screen.

NOTE: If there is a mapped network drive on the touch screen, the first time you
select Browse, it may take some time for the “Open” window to appear.

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NOTE: When selecting Browse, the contents of the “Recent” folder will not be
available.

NOTE: Projects can also be loaded via Crestron Toolbox.

NOTE: If External is checked, the display list cannot be viewed via Crestron

Toolbox.

“Project and Firmware” Window (Project Tab)

The Firmware tab of the “Project and Firmware” window (refer to illustration on the
following page) displays the Current Loaded Firmware and also has a Load New

Firmware section.

Current Loaded Firmware displays the Version of the current firmware.

In the Load New Firmware section, touch Browse and select the firmware file (i.e.,
the .csz file) to be loaded from a network drive, USB device or flash drive. Touch
Load to load the new firmware.

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“Project and Firmware” Window (Firmware Tab)

Audio

The Audio button opens the “Audio Setup” window. Volume, balance, and mute
controls are available for All Audio and Wave Out. In addition to volume and mute
controls, Microphone In includes a Boost checkbox, which applies a 20 dB boost to
the level of the microphone input. The key click sound can be enabled or disabled
with the Key Click On and Off radio buttons.

When connected to the (optional) TPMC-8X-DSW docking station, the Audio
Output section of the window provides radio buttons for selection of internal or
external speakers. In addition, a checkbox allows for automatic switching to external
speakers when docked.

The Test Recording button allows testing of the built-in microphone.

Touching Play Test plays a short internal audio file. Changes to audio settings are
made in real time.

“Audio Setup” Window

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Embed Apps (Embedded Applications)

The Embed Apps button opens a window that permits you to set Internet security to
different levels for different types of Internet sites.

“Embedded Apps” Window

Three security levels (High, Medium and Low) can be selected for each of the three
zones (Internet, Local Intranet, and Trusted Sites). The security levels are defined
as:

• High: The safest way to browse, but also the least functional. Less secure
features are disabled. Appropriate for sites that may have harmful content.

• Medium: Safe browsing and still functional. Prompts before downloading
potentially unsafe content. Unsigned ActiveX controls will not be
downloaded. Appropriate for most Internet sites.

• Low: Minimal safeguards and warning prompts are provided. Most content
is downloaded and run without prompts. All active content can run.
Appropriate for sites you absolutely trust.

Touch Default to restore the default security settings. By default, security is set to
Medium for Internet and Local Intranet, and Low for Trusted Sites.

The “Embedded Apps” window also permits you to enable the popup windows
(child windows) that open when you are in Internet Explorer (not the popup windows
of the embedded applications).

NOTE: Refer to the Crestron Web site (www.crestron.com
4190, for information on the latest versions of the software.

Touch Close after all changes have been made. The touch screen must be rebooted
for changes to take effect. Refer to “Save & Reboot and Shut Down Details” on page
37 for more information.

), online help Answer ID

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A list of trusted sites can be created and edited by touching Add/Remove Trusted
Sites. Touching this button will open the “Trusted Sites” window. From here, trusted

sites can be added and edited. Sites are listed by domain name or IP address. Once
all sites have been entered, touch Close.

“Trusted Sites” Window

NOTE: Save & Reboot on the setup menu must be selected for Embedded Apps
changes to take effect.

NOTE: While browsing the Internet with the TPMC-8X-GA, clicking on a link may
cause a message box titled "Restrictions" to appear that contains the text "This
operation has been cancelled due to restrictions in effect on this computer. Please
contact your system administrator." If this message appears, checking Enable Popup
Windows in the “Embedded Apps” window may correct this error. Other restrictions
may also cause this error, so this may not prevent all occurrences.

NOTE: The TPMC-8X-GA supports automatic connection to the VNC server when
the VNC View application is opened. For automatic connection without having to
enter the server location and password every time the VNC viewer is opened, launch
the application and using a USB mouse, right-click on the VNC viewer window, then
select Save configuration info as….

NOTE: Refer to the Crestron Web site, online help Answer ID 4627, for
information on how to set up the VNC viewer. Refer to Answer ID 3345 for
information on how to program the MJPEG viewer. Refer to Answer ID 4640 for
information about the default paths for embedded applications and dynamic graphics.

NOTE: Applications that use audio will need to be re-launched when the
TPMC-8X-GA is docked or undocked from the (optional) TPMC-8X-DSW docking
station, unless it is set to use Internal Speakers and Switch automatically when
docked is unchecked (refer to “Audio” on page 19 for details).

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Screen Brightness

Touching Screen Brightness will display a screen with Up and Down controls for

Screen Brightness, a Light Sensor level indicator and On and Off controls for Auto
Brightness.

Screen Brightness can be varied from 0 to 100. To increase brightness, touch Up. To

decrease brightness, touch Down. Lower brightness settings extend battery life.

Touch Close to return to the setup menu.

Screen Brightness Screen

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Hard Buttons

Touching Hard Buttons will display a screen that provides visual feedback for all
button presses. Pressing hard keys 2 through 4, the up or down buttons or any of the
buttons on the 5-way thumbpad will result in its corresponding number on the screen
illuminating in yellow.

By default, hard key number 1 toggles the on-screen keyboard on and off. However,
this can be disabled using the Keyboard button on the Hard Buttons screen. Hard
key number 1 can then be used like any of the other buttons. If disabled, it will use
the VT Pro-e

By default, hard key number 4 will release the touch screen from the (optional)
TPMC-8X-DSW docking station.

Buttons are programmed using VT Pro-e.

Touch Close to return to the setup menu.

Hard Buttons Screen

®

project assignment.

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Keyboard

Touch Keyboard to display the on-screen keyboard.

The on-screen keyboard can be used in an identical manner to a physically connected
keyboard. It can be used in any of the embedded applications, for example, to enter a
Web address or to enter data into a spreadsheet, etc.

On-Screen Keyboard

The on-screen keyboard also has a few special keys:

Touch the
that follows.

On-Screen Keyboard - Numeric

Touch the
that follows.

On-Screen Keyboard - Symbols

key to change to a numeric keyboard, as shown in the illustration

key to change to a symbol keyboard, as shown in the illustration

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From either the numeric or the symbol keyboard, touch the key to
return to the alpha keyboard.

The initial position of the on-screen keyboard is determined by the VT Pro-e
program or SIMPL Windows settings. The on-screen keyboard will default to its
largest size.

In use, when the on-screen keyboard is moved and/or resized and then closed, it will
re-open in the same position it was in and at the same size it was when closed. This
position and size will remain in memory until the touch screen is re-booted or it is re­set by the SIMPL Windows program. After reboot, the position of the on-screen
keyboard will revert to the defaults set in the VT Pro-e or SIMPL Windows program.
The size will revert to the largest as determined by the firmware installed in the
touch screen.

Exit the on-screen keyboard by selecting by touching the red close button in the
upper right corner of the keyboard window. If the Keyboard button on the start
menu is still visible, you can also touch it to exit the keyboard.

Diagnostic

Touch Diagnostic to display the firmware version number, view Installed Packs and
to reset the end user license from the “Diagnostics” window.

“Diagnostics” Window

Reset CTP Port resets the default value of the CTP port to 41795, for terminal
connection using Crestron Toolbox.

To configure the appearance of popup messages and passcode messages, touch
Configure Messages. The “Message Configurations Properties” window will open.

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“Message Configurations Properties” Window (Popup Messages Tab)

To configure the appearance of popup messages, touch the Popup Messages tab.

There are various popup messages. The button associated with each type (Network
and Battery) allows you to set which types are displayed.

There are three types of Network popup messages. Following are definitions of each
message type:

• Connected: A green popup message appears when the touch screen is
connected to the control system.

• Checking Connection: A yellow popup message appears when the touch
screen is experiencing network issues.

• Disconnected, Trying to Reconnect…: A red popup message appears
when the touch screen loses connection with the control system.

There are three types of Battery popup messages. Following are definitions of each
message type:

• Low Battery: A yellow popup message appears when battery is low.

• Very Low Battery: A red popup message appears when battery power is

very low.

• Shutting Down: A red popup message appears when battery power is not
sufficient to supply the touch screen.

A control for popup message Translucence is also provided. Translucence ranges
from 25% to 100%, with a default value of 90%.

The Default button restores the original Screen Position and Translucence settings,
as well as enabling display of Network messages. A Test Message button lets you
see the changes to popup message position and translucence. Touch Close to close
the popup window.

NOTE: The default value for Screen Position is Lower Left.

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To configure the appearance of passcode messages, touch the Passcode Messages
tab.

“Message Configurations Properties” Window (Passcode Messages Tab)

The Colors controls allow you to determine background and text color of passcode
messages, which will appear when releasing the touch screen from the (optional)
TPMC-8X-DSW docking station (refer to “Docking Station Status Details” which
starts on page 36 for details).

Also provided are controls for popup message Timeout and Translucence.
Translucence ranges from 25% to 100%, with a default value of 90%.

The Default button restores the original Colors, Timeout and Translucence settings
and enables passcode messages. A Test Message button lets you see the changes to
passcode message appearance. Touch Close to close the test popup window.

NOTE: The default values for Color are white for Upper Left, blue for Lower-Right
and black for Text. The default value for Timeout is 0 seconds.

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Ethernet Details

The Ethernet portion of the setup menu allows configuration of the touch screen
settings for Ethernet communications.

The Crestron Swirl logo at the top of the Ethernet portion of the setup menu
illuminates to indicate the status of your connection to the control system(s):

• Green Connected

• Yellow Network trouble

• Orange Connected to some but not all of the control systems (listed in IP

table)

• Red Not connected to any control system (listed in the IP table)

Adapters

Touch Adapters to access the “Ethernet Setup” window. To save any changes, use
the Save & Reboot button on the setup menu. The Ethernet address and mask are
displayed on this screen.

“Ethernet Setup” Window

NOTE: The “ASIX AX88772 USB 2.0 to Fast Ethernet Adapter” line in the
“Ethernet Setup” window is seen only when the TPMC-8X-GA is mounted on the
optional (TPMC-8X-DS or TPMC-8X-DSW) Docking Station/Charger.

NOTE: When the TPMC-8X-GA is mounted on the optional Docking
Station/Charger and the wired LAN connection is used, the touch screen
auto-switches to wired Ethernet communications. When the TPMC-8X-GA is
removed from the Docking Station/Charger, it will seamlessly switch over to Wi-Fi.

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Docking Station/Charger must be using AC power for its LAN and USB ports to
function.

NOTE: Refer to the Crestron Web site (www.crestron.com
4628, for information on how Windows

®

switches between wired Ethernet

), online help Answer ID

communications and Wi-Fi.

NOTE: The TPMC-8X-GA Security Pack allows the user to provide a username
and password for authentication in infrastructures utilizing a RADIUS (Remote
Authentication Dial In User Service) server. For details, refer to
“Appendix: TPMC-8X-GA Security Pack” which starts on page 55.

Configure the Wireless Network

NOTE: In most cases, the built in Windows functionality will allow configuration
of the wireless network. If advanced authentication is required, the TPMC-8X-GA
Security Pack (version 1.4 or later) must be installed (refer to
“Appendix: TPMC-8X-GA Security Pack” which starts on page 55). When the
Security Pack is installed, the AP button will appear in the “Ethernet Setup” window
(refer to illustration on page 28) and the configuration procedure outlined in the
appendix must be used to configure the wireless network; the procedure outlined
below will no longer work.

From the “Ethernet Setup” window (refer to illustration on page 28), select the
wireless adapter and touch Configure to open the “Wireless Network Connection
Properties” window. This window displays the connection and related required
items.

Touch the Wireless Networks tab.

“Wireless Network Connection Properties” Window (Wireless Networks)

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NOTE: In order to configure the wireless network using the following procedures,
make sure the Use Window to configure my wireless network settings checkbox is
checked. If using the TPMC-8X-GA Security Pack, make sure this is not checked.

NOTE: The link at the bottom of the window, which says “Learn about setting up a
wireless network configuration” is not supported at this time.

There are two ways to configure the wireless network: via the wizard and manually.

Configure via the Wizard

To configure your wireless network using the Wireless Network Setup Wizard,
complete the following procedure:

1. From the Wireless Networks tab, touch View Wireless Networks to view
the “Wireless Network Connection” window.

“Wireless Network Connection” Window

2. Touch Refresh network list to scan for available access points.

NOTE: Depending on network settings, the “Wireless Network

Connection” window may not show any networks. In this case, configure
the network manually. (Refer to “Configure Manually” on page 31.)

3. Select the desired network and touch Connect to open the second “Wireless
Network Connection” window.

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Second “Wireless Network Connection” Window

4. Enter the Network key and confirm the network key by entering it a second
time when the Confirm network key field becomes enabled.

5. Touch Connect.

NOTE: The Wireless Network Setup Wizard will create a network with the Network
Authentication value set to Open and Data Encryption set to WEP. If your Wireless

Access Point is configured with values other than Open and WEP, you must set
these values manually, using the Wireless Networks tab of the “Wireless Network
Connection Properties” window (refer to illustration below).

Configure Manually

To configure your wireless network manually, complete the following procedure:

1. From the Wireless Networks tab, touch Add… to open the “Wireless
network properties” window.

“Wireless network properties” Window

2. Enter the Network name (SSID).

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3. Select the Network Authentication and Data encryption from the dropdown
lists.

4. Enter and confirm the Network key.

5. Touch OK.

After the wireless network has been configured, either by the wizard or manually, the
network name will appear in the Preferred networks box in the “Wireless Network
Connection Properties” window (refer to illustration on page 29). To delete a
network from the list, select the network, then touch Remove.

Configure IP Settings

The procedure for configuring IP settings for both wired and wireless networks is the
same. The TPMC-8X-GA is configured for DHCP by default. To establish static
processing or to switch between DHCP and static IP, use the General tab of the
“Wireless Network Connection Properties” window (refer to illustration below),
select Internet Protocol (TCP/IP) and touch Properties.

“Wireless Network Connection Properties” Window (General)

The “Internet Protocol (TCP/IP) Properties” window will open.

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“Internet Protocol (TCP/IP) Properties” Window

Transmission Control Protocol/Internet Protocol (TCP/IP) is a set of protocols that
defines how to transfer data between two computers. TCP monitors and ensures
correct transfer of data. IP receives the data from TCP, breaks it up into packets, and
ships it off to a network. The IP address is a unique number consisting of four parts
separated by dots, e.g., 165.113.245.2.

Dynamic Host Configuration Protocol (DHCP) is a protocol for assigning dynamic
IP addresses to devices on a network. With dynamic addressing, a device can have a
different IP address every time it connects to the network. In some systems, the IP
address of the device can even change while it is still connected. DHCP also supports
a mix of static and dynamic IP addresses.

Dynamic addressing simplifies network administration because the software keeps
track of IP addresses rather than requiring an administrator to manage the task. New
computers can be added to a network without manually assigning each one a unique
IP address.

NOTE: When configuring an adapter, only one item can be modified at a time. For
example, to modify an IP address and also the wireless network, touch Configure
and modify the IP address, then touch OK (you must return to the “Ethernet Setup”
window). Touch Configure again, modify the wireless network, then touch OK. The
order in which modifications are performed does not matter.

IP Table

Touch IP Table on the setup menu to open the “IP Table Setup” window.

Edit, remove or enter a control system’s IP address in the IP table to enable
communication between the touch screen and a control system. The touch screen can
communicate with multiple control systems.

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For more information on IP tables, refer to the latest version of the Crestron 2-Series
Control Systems Reference Guide (Doc. 6256), which is available from the Crestron
Web site (www.crestron.com/manuals).

“IP Table Setup” Window

The IP ID is the ID number that is used to identify the touch screen in the control
system’s IP table. The IP ID should match the IP ID set in the SIMPL Windows
program.

Identity

Touch Identity to open the “Network ID” window. The “Network ID” window
displays the hostname and workgroup that identify the touch screen on the network.
The hostname may be used when transferring a program over Ethernet using
Crestron Toolbox. This window permits editing of the hostname and workgroup.

“Network ID” Window

NOTE: The hostname is required for Ethernet communication.

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Sharing

Touch Sharing to open the “Configure Shared Folders” window. This window is
used to set up shared folders. Sharing enables remote computers to view and/or
modify files stored on the touch screen.

“Configure Shared Folders” Window

Touch Add New Share… to browse and add directories with permission to read
only or read/write. Touch Close after adding all folders to be shared.

NOTE: For security reasons, there is no persistence of the shared drive(s) after the
touch screen is rebooted.

Battery Details

The Battery section of the setup menu contains bar graphs showing the amount of
charge in the internal battery and the battery condition, as well as indicators to show
when the battery is charging and when the TPMC-8X-GA is connected to an AC
line.

Standby Details

The Standby function turns off the backlight when the touch screen is inactive for a
specified time. Use the Up and Down buttons to set the Standby from 0 through 120
minutes, where 0 disables the timeout. Touch the screen to reactivate the touch
screen from standby mode. When the touch screen is reactivated, the last screen to be
displayed reappears.

NOTE: The hard buttons will still function when the touch screen is in standby
mode but will not cause it to awaken from standby. You must touch the screen to
reactivate the touch screen.

Power Down Details

The Power Down function turns off the touch screen display, shuts off Wi-Fi and
puts the processor to “sleep” when the touch screen is inactive for a specified time.
Use the Up and Down buttons to set the Power Down from 0 through 120 minutes,
where 0 disables the timeout.

The power button (on the left side of the TPMC-8X-GA) can also be used to
manually put the touch screen into power down mode. Press and release the power
button to enter power down mode. Use the power button to activate the touch screen
from power down mode. When the touch screen is activated, the first page of the
project appears.

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NOTE: When the touch screen is powered down, it will take less than 10 seconds to
power up and respond to a button press. There is no delay from Standby mode.

NOTE: If the external AC power pack is attached to the touch screen and plugged
into an active AC receptacle or if the touch screen is resting in the docking station
and plugged into an active AC receptacle, the touch screen does not power down
when the Power Down is achieved. Note that the purpose of this timeout is to
maximize battery life. Standby still functions.

WiFi Status Details

The WiFi Status section of the setup menu contains a bar graph showing the strength
of the Wi-Fi signal as well as an indicator to show when the TPMC-8X-GA is
communicating with a wireless access point (AP). SSID, BSSID, IP and MAC
addresses are also shown.

Docking Station Status Details

The Docking Station Status section of the setup menu has two indicators: Docked
Status shows when the touch screen is mounted in a docking station and Link Status

shows when it is connected to Ethernet via the docking station. IP and MAC
addresses are also shown.

The Release button can be used to release the TPMC-8X-GA from the docking
station. The Configure button will open the “Wallmount Docking Station Setup”
window.

“Wallmount Docking Station Setup” Window

In Standard Mode, the touch screen to be removed from the docking station by
anyone. In Lock-Down Mode, only authorized users can remove the touch screen
from the docking station by first entering a passcode. The “Wallmount Docking
Station Setup” window allows the entry of up to five passcodes. (A sixth passcode,
created with the SIMPL Windows program, can be stored in the control system.)

NOTE: If a new SIMPL program is loaded in the control system, the passcode in
the previous program can be cleared by rebooting the touch screen.

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

The Show Plain-Text Passcode Dialog checkbox will cause the entered text to
appear instead of asterisks, when a passcode is entered.

In addition, the Show Pop-up Release Icon checkbox makes a release icon available
when a project is views on the touch screen.

Release Icon

The Hardbutton #4 Releases Panel checkbox can be used to enable or disable button
#4 from releasing the touch screen from the docking station.

Save & Reboot and Shut Down Details

To save any changes and reboot the touch screen, touch Save & Reboot, located in
the lower right section of the setup menu.

To turn off the touch screen, touch Shut Down, located in the lower right section of
the setup menu. This is the recommended method for shutting down the touch
screen. After the touch screen has shut down, the power supply can be safely
removed from the touch screen.

Exit Details

Touch Exit to leave the setup menu and return to the project. If no project has been
loaded, the touch screen will display an error message and return to the setup menu.

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Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Hardware Hookup

Ventilation

Connect the Device

The TPMC-8X-GA should be used in a well-ventilated area.

To prevent overheating, do not operate this product in an area that exceeds the
environmental temperature range listed in the table of specifications.

When making connections to the TPMC-8X-GA, consider the following:

• Use the included Crestron power supply for these devices.

• The power supply cable cannot be extended.

Hardware Connections for the TPMC-8X-GA (Left, Right and Bottom Views)

Headphones

MMC Compatible Card Slot

(Inside Battery Compartment)

USB:

From Keyboard or

Other Wired Device

12V 3.5A:

AC Power Pack*

Docking Station

Connector*

* These connectors are optional for powering the device.

CAUTION: Do not apply excessive pressure to the touch screen display during
handling. Doing so can crack the screen and damage the touch screen.

Recommended Cleaning

Keep the surface of the touch screen free of dirt, dust or other materials that could
degrade optical properties. Long-term contact with abrasive materials can scratch the
surface, which may detrimentally affect image quality.

For best cleaning results, use a clean, damp, non-abrasive cloth with any
commercially available non-ammonia glass cleaner. Bezels may not provide a
complete watertight seal. Therefore, apply cleaning solution to the cloth rather than
the surface of the touch screen. Wipe touch screen clean and avoid getting moisture
beneath the bezels.

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Programming Software

Have a question or comment about Crestron software?

Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron Web site. To post a question or view questions you have
submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
First-time users will need to establish a user account.

Earliest Version Software Requirements for the PC

NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
Web site (www.crestron.com/software

Crestron has developed an assortment of Windows-based software tools to support a
customized system. Use SystemBuilder™ or SIMPL Windows to create a program to
control the TPMC-8X-GA.

).

Configuration Manager

Programming with SystemBuilder

SystemBuilder is a comprehensive programming environment. Appropriate for most
systems, it can quickly and easily generate a complete working program including
both control processor logic and touch screen graphics.

Programming with SIMPL Windows

NOTE: While SIMPL Windows can be used to program the TPMC-8X-GA, it is
recommended to use SystemBuilder for configuring a system.

SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate but equally important “Managers”:
Configuration and Program.

Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.

1. To incorporate the TPMC-8X-GA into the system, drag the TPMC-8X-GA
from the Touchpanels | Touchpanels (Ethernet) folder of the Device Library
and drop it in the System Views.

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Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Locating the TPMC-8X-GA in the Device Library

The system tree of the control system displays the device in the appropriate
slot with a default IP ID as shown in the following illustration.

C2ENET-2 Device, Slot 8

2. If additional TPMC-8X-GA devices are to be added, repeat step 1 for each
device. Each TPMC-8X-GA is assigned a different IP ID number as it is
added.

3. If necessary, double click a device to open the “Device Settings” window
and change the IP ID, as shown in the following illustration.

“TPMC-8X-GA Device Settings” Window

NOTE: The ID code specified in the SIMPL Windows program must
match the IP ID of each unit.

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

p

Program Manager

Multi-mode objects offer high-

erformance programming!

Program Manager is the view where programmers “program” a Crestron control
system by assigning signals to symbols.

The symbol can be viewed by double clicking on the icon or dragging it into Detail
View. Each signal in the symbol is described in the SIMPL Windows help file (F1).

Programming with VisionTools Pro-e

Touch screen pages should be created in Crestron VisionTools® (VT Pro-e) to allow
accessing the embedded applications, switching of source signals to desired outputs
as well as selection of the system mode. There are no special programming
requirements to use the functions of the TPMC-8X-GA in a room-control system.

Multi-Mode Objects

The single most-advanced VT Pro-e high-performance programming technique
involving the TPMC-8X-GA is the concept of multi-mode objects. A multi-mode
object (i.e., button, legend, etc.) is an object drawn on a VT Pro-e page that can have
one or more active and inactive visible settings (modes).

For examples, refer to www.crestron.com/exampleprograms
mode object examples. This file contains the VT Pro-e touch screen files and SIMPL
Windows files that illustrate the high-performance capabilities of multi-mode
objects.

WAV File Audio Messages

and search for multi-

The TPMC-8X-GA touch screens are capable of playing audio messages as system
prompts and responses. These files are recorded as WAV files on a PC using an
audio utility such as Sound Recorder that is packaged with Microsoft Windows. Files
from other sources may also be converted to an acceptable format by using this or a
similar utility. Many other audio utilities are available commercially or as shareware.
The TPMC-8X-GA touch screens accept the following WAV file formats: PCM, 8
& 16 bit, 8 – 44.1 kHz, mono & stereo. For more information about how to use
Sound Recorder, refer to its User’s Guide and extensive help information provided
with the software. Also, refer to the help file in VT Pro-e to learn how to use its
audio tool, Sound Manager, to attach WAV files to a touch screen project.

Pre-recorded WAV files for voice prompts and responses are available from
Crestron. These files can be stored into and programmed for use in the touch screen
directly or may be edited with the Sound Recorder. For example, the individual files
can be combined to create custom messages.

NOTE: Touch screen WAV files can be obtained from the Wave LC Library of the
Crestron FTP site.

Bit Depth and File Size

A balance of performance and quality can be achieved by using VT Pro-e to
configure the size of graphics in a project. Read this section to learn about bit depth
and how to maximize the quality and performance of a TPMC-8X-GA project.

Bit depth refers to the number of memory bits used to store color data for each pixel
in a raster image. A touch screen raster image consists of a rectangular grid of
picture elements (pixels). Each pixel uses the same amount of memory to store its
color data. The amount of memory is called the bit depth of the image.

Greater bit depths are required to represent finer gradations of color. Increasing bit
depth necessarily increases file size. A black and white drawing requires only one bit

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Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

per pixel to store all the available color information. Using a 32-bit per pixel bit
depth for a black and white image increases the file size 32 times without adding
anything to the black and white image quality.

In an 8-bit per pixel system, the associated 8-bits of video memory for every screen
pixel contain a value referring to a location in an 8-bit color table. In this way, any
one of the specific 256 color table locations is assigned to a pixel.

A 16-bit highcolor system is considered sufficient to provide life-like colors. It is
encoded using 5-bits to represent red, 5-bits to represent blue and (since the human
eye is more sensitive to the color green) 6-bits to represent 64 levels of green. These
can therefore be combined to provide 65,536 mixed colors (32 x 32 x 64 = 65,536).

In a 24-bit graphics display, the video memory allocates 24 bits for each pixel on the
screen enabling each pixel to take on any one of a possible 16.7 million colors. Each
24-bit value is composed of 8-bits for red, 8-bits for green and 8-bits for blue. These
triplets of 8-bit values are also referred to as the red, green and blue color planes. A
24-bit image is actually composed of three component images which combine to
create the truecolor picture. The reason this is called truecolor is that this is near the
maximum number of colors the human eye is able to detect.

Truecolor images are sometimes represented by a 32-bit value. The extra 8-bits do
not enhance the precision of the color representation but act as an alpha channel that
represents pixel translucence. The 32-bit truecolor has become popular on the
computer desktop to provide effects such as translucent windows, fading menus and
shadows.

In graphics intensive applications such as touch screens, raising or lowering the color
depth of the displayed graphics can achieve a balance of performance and quality.
Lower color depths do not require as much frame buffer memory or display
bandwidth, allowing them to be generated and displayed more quickly. Increasing
color depth results in higher color quality at the expense of display speed and
responsiveness. By using mostly 8-bit or 16-bit graphics and holding 32-bit graphics
to a minimum (e.g. for a family photo, etc.), you can create a sophisticated project
that will fit in the memory space provided and have the touch screen remain very
responsive.

Relationship of Bits to Colors

NUMBER OF BITS NUMBER OF COLORS

1 bit Black and White

2 bits 4 Colors

4 bits 16 Colors

8 bits 256 Colors

16 bits 65,536 Colors (Highcolor)

24 bits 16.7 million Colors (Truecolor)

32 bits 16.7 million Colors plus Transparency

When creating a VT Pro-e project you can elect to compress and reduce the image
size in the “Page Properties” window for the entire page and/or perform the same
function of reducing the image size using the “Image Properties” window. A
reduction in image size will save a considerable amount of memory space for your
project.

In VT Pro-e, the Compress checkbox permits the image to be compressed when
compiling. The 16 Bits checkbox converts a 24-bit or 32-bit image to 16 bits. This
conversion to a 16-bit image may cause the loss of some subtle shading. To
compensate for this, use the dithering to simulate the original shading. Check your

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

image with each of the available dithering types to determine which will deliver the
best quality image.

Dithering type selection can be accessed from the “Page Properties” or “Image
Properties” windows in VT-Pro-e. Refer to the following illustrations.

VT Pro-e “Page Properties” Dialog Box
– Bit Depth Selection

VT Pro-e “Image Properties” Dialog Box
– Bit Depth Selection

MultiByte International Characters

Most languages use a single byte of eight bits to represent a character, e.g. English,
French, German, Hebrew, Russian, Thai, etc.

Multibyte character fonts require more than the usual eight bits to specify a
character. This occurs when a language has more than 256 characters (2
For example, Chinese fonts contain several thousand characters. Other multibyte
languages include Japanese and Korean.

There are two separate applications with multibyte characters – static text on buttons
and indirect text on buttons. No touch screen firmware changes are required in either
case.

Indirect text on a button is entered in VT Pro-e and the actual string to be displayed
is entered in SIMPL Windows. As of this publication date only completely single
byte or completely multibyte strings may be entered or they will not be compiled
correctly in SIMPL Windows. In other words, you cannot enter Chinese characters
interspersed with numbers. You can enter Chinese characters or numbers in separate
strings or you can pad each number with “\x00” to make it multibyte and then
combine it with Chinese characters in the same string.

Of course you can always use the workaround of showing a graphic that displays the
string but it is not dynamic. To compile and use multibyte characters it is essential
that the operating system understand the language. Some versions of Windows are
available in many international languages and add-on software is available for other
versions.

8

) in a font.

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Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Embedded Applications

A number of third-party or in-house applications are embedded in a VT Pro-e
TPMC-8X-GA project. (Refer to illustration on the following page.)

• Adobe Reader

• Microsoft Excel Viewer

• Microsoft Internet Explorer

• Microsoft Word Viewer

• MJPEG Viewer

• PowerPoint Viewer

• Remote Desktop

• VNC Viewer

• Windows Media Player

• WordPad

The embedded applications have the following features:

• All embedded applications listed in the VT Pro-e ProjectView workspace
are created by default for a new TPMC-8X-GA project.

• All applications are created at project-level – one instance per project.

• The static position and size of each application can be viewed from any

page.

• Four analog joins can be assigned to each application to dynamically
change position and size.

• One digital feedback join or one analog join can be assigned to dynamically
show/hide an application.

Embedded Applications in ProjectView

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Right-click on any of the applications in the Project View and select Properties to
open the “Embedded Application Property” window (refer to the illustration below).
This window permits a choice of positions on the screen, assignment of an analog
touch join type and number and a show/hide join number.

Defaults for Embedded Windows Applications

Use the Default Path text box in the “Embedded Applications Properties” window to
enter the default document for the application.

Edit the Default Position and Size in the “Embedded Application Properties”
window to point to your new location.

Sample of an “Embedded Application Properties” Window

Programming Embedded Windows Applications

The following diagram is an example of a basic SIMPL program that enables you to
open/close an embedded application. The example program is discussed following
the diagram.

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Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

TPMC-8X-GA (Digitals)

The example has Join #10 assigned to a button that is used to toggle the state of
Internet Explorer. Press10 is routed to the clock line of a Toggle symbol. The output
of the toggle is routed to fb11. Join #11 is referred to as the "Open/Close State
Digital Join.” The feedback signal of the Open/Close State Digital Join is used to
Open/Close the application. In this example, when fb11 goes high, Internet Explorer
opens, and when fb11 goes low, Internet Explorer closes. However, since the
application can also be closed by pressing the "X" in the upper right hand corner of
Internet Explorer, we must keep the logic synchronized. If we do not, the toggle will
get out of sync. Similarly, using the reserved join to launch the embedded application
would result in the application being open, but the state of the toggle remaining low,
so a one-shot is used to set the state of the toggle if the embedded application is
opened in this way.

For example, the user presses button #10 and the output of the toggle
(<Open/Close_IE_FB>) is high. If the user presses the "X" on IE, IE closes. The
next time they touch button #10, <Open/Close_IE_FB> will go low, which tries to
close the application. However, the application is already closed. We need to reset
the state of the toggle to keep in sync with the actual state of the application.

The “Press” signal of the Open Close State Digital Join can be used to know the true
state of the application. When Press11 goes high, in this example, IE is open. When
Press11 goes low, IE is closed. Here, we use the falling edge of Press11 through a
One-Shot to reset the state of the Toggle symbol. Now the toggle is properly
synchronized if the user closes the application from the touch screen itself.

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Uploading and Upgrading

Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication.

Establishing Communication

Use Crestron Toolbox for communicating with the TPMC-8X-GA; refer to the
Crestron Toolbox help file for details. There is a single method of communication:
TCP/IP communication.

NOTE: Required for operation with a Crestron control system.

Ethernet Communication

PC Running

Crestron Toolbox

The TPMC-8X-GA connects to PC via Ethernet:

1. Enter the IP address, Subnet mask and Default gateway of the
TPMC-8X-GA in the “Internet Protocol (TCP/IP) Properties” window
(refer to “Ethernet Details” which starts on page 28).

2. Confirm Ethernet connections between TPMC-8X-GA and PC.

3. Use the Address Book in the Crestron Toolbox to create an entry for the
TPMC-8X-GA with the TPMC-8X-GA’s TCP/IP communication
parameters.

4. Display the “System Info” window (click the
TPMC-8X-GA entry.

Wireless Ethernet

(or Wired Using

Optional Docking

Station/Charger

TPMC-8X-GA

icon) and select the

Programs, Projects and Firmware

Program, project or firmware files may be distributed from programmers to installers
or from Crestron to dealers. Firmware upgrades are available from the Crestron Web
site as new features are developed after product releases. One has the option to
upload programs and projects via the programming software or to upload and
upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to
the SIMPL Windows help file, VT Pro-e help file or the Crestron Toolbox help file.

SIMPL Windows

VisionTools Pro-e

Operations Guide – DOC. 7078C Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA • 47

If a SIMPL Windows program is provided, it can be uploaded to the control system
using SIMPL Windows or Crestron Toolbox.

Upload the VisionTools Pro-e file to the touch screen using VisionTools Pro-e or
Crestron Toolbox.

Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Firmware

Check the Crestron Web site to find the latest firmware. (New users may be required
to register to obtain access to certain areas of the site, including the FTP site.)

Upgrade TPMC-8X-GA firmware via Crestron Toolbox.

1. Establish serial or TCP/IP communications with the TPMC-8X-GA and
display the “System Info” window.

2. Select Functions | Firmware… to upgrade the TPMC-8X-GA firmware.

Program Checks

In Crestron Toolbox, display the “System Info window (click the icon) and
select the Functions menu to display actions that can be performed on the

TPMC-8X-GA.

Be sure to use the Crestron Toolbox to create the TPMC-8X-GA IP table.

1. Select Functions | IP Table Setup.

2. Add, modify or delete entries in the IP table. The TPMC-8X-GA can have
only one IP table entry.

3. A defined IP table can be saved to a file or sent to the device.

Edit the control system’s IP table to include an entry for the TPMC-8X-GA. The
entry should list the TPMC-8X-GA’s IP ID (specified on the TPMC-8X-GA’s IP
table) and the internal gateway IP address 127.0.0.1.

To prevent interference with other 802.11 devices that may be operating nearby,
channels should be adequately spaced when configuring your wireless network;
channels 1, 6 and 11 are the only non-overlapping channels. Refer to the information
supplied with the WAP for instructions concerning channel selection.

Restore

The restore console command will restore the TPMC-8X-GA to its original
factory default settings.

NOTE: The restore console command will not restore the original version of the
firmware.

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Operation

Power Options

The TPMC-8X-GA can be powered in the following ways:

• TPMC-8X-BTP Internal Battery Pack (included)

• TPMC-8X-BTPE External Battery Pack (sold separately)

• TPMC-8X-DS Desktop Docking Station/Charger (sold separately)

• TPMC-8X-DSW Wall Mount Docking Station/Charger (sold separately)

The internal and external batteries can be charged by using the included AC power
pack, by connecting the TPMC-8X-GA to the optional Docking Station/Charger
(TPMC-8X-DS) when it is connected to AC power or by connecting the
TPMC-8X-GA to the optional Wall Mount Docking Station/Charger
(TPMC-8X-DSW).

The TPMC-8X-GA has four power modes: On, Standby, Power Down and Off. Refer
to the following table for details.

TPMC-8X-GA Power Modes

POWER MODE DETAILS

On

Standby

Power Down

Off

* Standby, power down and power off modes can also be initiated using reserve join numbers in

VT Pro-e and the Device Extender function in SIMPL Windows. For details, refer to the respective
help files in these programs.

Normal operating mode. Initiated with
power button on left side of touch screen.

Backlight is turned off to conserve battery
power but Wi-Fi and processor are still on
and hard buttons are still functional.
Initiated with Standby function from the
setup menu.* Touch the screen to
reactivate the TPMC-8X-GA from standby
mode.

Backlight is turned off, Wi-Fi is turned off
and the internal processor is put into “sleep”
mode to conserve battery power. Initiated
with Power Down function from the setup
menu or by momentarily pressing the power
button on the left side of the touch screen.*
The TPMC-8X-GA can be activated from
power down mode by pressing the power
button on the left side of the touch screen
or by touching the screen.

All power is off. Can be initiated by pressing
the power button on the left side of the
touch screen and holding it for four
seconds. However, the recommended
method for shutting down the touch screen
is to press the Shut Down button on the
setup menu.*

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Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Charging the Internal Battery

NOTE: A Lithium Ion (Li-Ion) battery typically provides 300-500 charge/discharge
cycles.

There are three ways to charge the TPMC-8X-BTP Internal Battery Pack:

• With the TPMC-8X-BTP installed in the TPMC-8X-GA touch screen,
connect the touch screen to an AC source using its AC adapter or

• With the TPMC-8X-BTP installed in the TPMC-8X-GA touch screen,
mount the touch screen on an AC powered TPMC-8X-DS Docking
Station/Charger (sold separately) or

• With the TPMC-8X-BTP installed in the TPMC-8X-GA touch screen,
mount the touch screen on a TPMC-8X-DSW Wall Mount Docking
Station/Charger (sold separately).

NOTE: The battery pack may take up to three hours to charge in a powered touch
screen if the touch screen is in use during charging.

NOTE: When the external battery pack (TPMC-8X-BTPE, sold separately) is
attached, both the internal and external battery packs charge simultaneously.

Security Infrastructure

Since the TPMC-8X-GA does not use a traditional hard drive but rather an image
that gets restored every time the touch screen is rebooted, any virus infection is
cleared immediately after a reboot. However, using the currently available tools and
techniques, Crestron has provided an infrastructure that protects against possible
virus infections.

1. Executables/Scripts brought in on external media
The implementation of the TPMC-8X-GA has restrictions on starting any
application or script. The only applications that can be started are those allowed
by Crestron and these can only be started from the Crestron project.

2. Downloaded Program/Script
The browser is customized in such a way that files cannot be downloaded. The
only files the browser can open are the files it has plug-ins for, such as PDF, etc.
The user cannot change the options, as this dialog box has been disabled.

3. Browser Hijack and Browser vulnerability
Crestron has patched all currently known hijacks and vulnerabilities. Future
updates can be downloaded from the Crestron Web site.

4. Email Viruses
There is no e-mail client installed on the TPMC-8X-GA, so email-based viruses
cannot be executed.

5. Viruses that attack Web/FTP servers
The TPMC-8X-GA does not run a Web or FTP server and is therefore not
listening to port 21 or 80. The only ports the system listens to are the ports
registered to Crestron.

6. Virus from other machines on the network
Since drives on the TPMC-8X-GA can be shared on the network, it is possible
that a virus can write itself to files/folders on these shares. Our recommendation

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

therefore is to share as "Read-Only," so that viruses cannot attach themselves to
files on the TPMC-8X-GA.

7. ActiveX and Java
The TPMC-8X-GA has ActiveX disabled and has no Java Virtual Machine
installed. These applets cannot run on the TPMC-8X-GA.

NOTE: While browsing the Internet with the TPMC-8X-GA, clicking on a link may
cause a message box titled "Restrictions" to appear that contains the text "This
operation has been cancelled due to restrictions in effect on this computer. Please
contact your system administrator." If this message appears, checking Enable Popup
Windows in the “Embedded Apps” section of the setup menu may correct this error.
Other restrictions may also cause this error, so this may not prevent all occurrences.

NOTE: Security settings and restrictions can be changed via the Embed Apps
button on the setup menu. Refer to “Embed Apps (Embedded Applications)” which
starts on page 20 for details.

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Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.

TPMC-8X-GA Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Touch screen
does not turn on.

Cannot upload VT
Pro-e project or
firmware from
Toolbox via Wi-Fi.

TPMC-8X-GA
does not show
feedback and/or
does not control
any devices.

Battery was not charged
or is discharged.

TPMC-8X-GA is off, in
power down mode or
has no power.

No WAPs
defined/selected on the
TPMC-8X-GA.

No IP address
configured/obtained on
the TPMC-8X-GA.

TPMC-8X-GA is out of
range or has poor
access to the WAPs.

No WAPs
defined/selected on the
TPMC-8X-GA

Place the TPMC-8X-GA on
the docking station and
charge the battery using the
provided power pack.

Verify that TPMC-8X-GA has
power and is on or in standby
mode.

Refer to the “Ethernet Details”
section of this guide, which
starts on page 28 to
define/select WAPs.

Refer to “Ethernet Details”
which starts on page 28 to
define IP addresses. If the
TPMC-8X-GA is set up to use
DHCP (not recommended),
you can use the WAP window
box to verity the IP address
provided. If the number is
invalid for your subnet or no
number is present, verify that
the DHCP server is working
properly.

The TPMC-8X-GA is out of
range of the WAP or is
experiencing interference.
Refer to the WAP
documentation for
instructions on setting up a
wireless network with
minimum interference and no
dead spots.

Refer to the “Ethernet Details”
section of this guide, which
starts on page 28 to
define/select WAPs.

(Continued on following page)

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

TPMC-8X-GA Troubleshooting (Continued)

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

TPMC-8X-GA
does not show
feedback and/or
does not control
any devices.
(Continued)

TMPC-8X-GA
shows unexpected
or intermittent
feedback and/or
has intermittent
device control.

TPMC-8X-GA
boots up in setup
screens every
time.

No IP address
configured/obtained on
the TPMC-8X-GA.

Invalid control system IP
address / IP ID set up
on TPMC-8X-GA.

TPMC-8X-GA is out of
range or has poor
access to the WAPs.

TPMC-8X-GA is out of
range or has poor
access to the WAPs.

Invalid VT Pro-e project
or no VT Pro-e project is
loaded.

Refer to “Ethernet Details”
which starts on page 28 to
define IP addresses. If the
TPMC-8X-GA is set up to use
DHCP (not recommended),
you can use the WAP window
box to verity the IP address
provided. If the number is
invalid for your subnet or no
number is present, verify that
the DHCP server is working
properly.

The IP address (or host
name) for the control system
is invalid or the IP ID does not
match the one defined in the
SIMPL program. Refer to “IP
Table” which starts on page
33 to define IP addresses.

The TPMC-8X-GA is out of
range of the WAP or is
experiencing interference.
Refer to the WAP
documentation for
instructions on setting up a
wireless network with
minimum interference and no
dead spots.

The TPMC-8X-GA is out of
range of the WAP or is
experiencing interference.
Refer to the WAP
documentation for
instructions on setting up a
wireless network with
minimum interference and no
dead spots.

Load/reload VT Pro-e project
using the Toolbox.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (www.crestron.com/manuals).

List of Related Reference Documents

DOCUMENT TITLE

2-Series Control Systems Reference Guide

Operations Guide – DOC. 7078C Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA • 53

Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Further Inquiries

If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876]. For assistance in your
region, please refer to the Crestron Web site (www.crestron.com) for a listing of
Crestron worldwide offices.

You can also log onto the online help section of the Crestron Web site
(www.crestron.com/onlinehelp
users will need to establish a user account to fully benefit from all available features.

) to ask questions about Crestron products. First-time

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of
the TPMC-8X-GA, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary supplements
prior to the release of a complete technical documentation revision.

Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Appendix: TPMC-8X-GA Security Pack

In some situations, such as when your wireless access point is connected to a
RADIUS (Remote Authentication Dial In User Service) server, authentication is
required before network access is granted.

In order to gain access in this infrastructure, a username and password must be
entered for verification by the server. To facilitate this, the TPMC-8X-GA Security
Pack adds the Atheros Client configuration utility.

The Security Pack is available as a special firmware build
(TPMC-8X-GA_SP_1.4.zip or later) for the TPMC-8X-GA. For details on how to
upgrade firmware, refer to “Programs, Projects and Firmware” which starts on page

47.

NOTE: The TPMC-8X-GA Security Pack is only needed if authentication is
required by the server with which your wireless access point communicates. If
authentication is not required, Crestron recommends that you do not install this
package. Once installed it cannot be removed without sending the TPMC-8X-GA
back to Crestron.

To begin the authentication process for your wireless access point, touch AP in the
“Ethernet Setup” window. (Refer to illustration on page 28.) The “Atheros Client
Utility” window will open.

“Atheros Client Utility” Window

Touch the Profile Management tab.

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Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

“Atheros Client Utility” Window (Profile Management Tab)

NOTE: Leave the Disable WLAN if LAN is Connected box unchecked.

Touch New… to open the “Profile Management” window.

“Profile Management” Window (General)

Enter a name for the profile in Profile Name and the name of your wireless network
in SSID1. Then, touch the Security tab.

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

“Profile Management” Window (Security)

Select one of the Security Options. Depending on your choice, one of the drop down
boxes to the right, either WPA/WPA2 EAP Type or 802.1x EAP Type, will become
enabled. Use the drop down box to make your selection, then touch Configure….

“Configure PEAP” Window

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Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Selecting Validate Server Identity will enable the Trusted Root Certification
Authorities drop down box.

Selecting Certificate in the When connecting, use: section, will enable the Select a
Certificate drop down box.

Fill in the User Name, Password and Confirm Password boxes, then touch

Settings… to open the “Configure Advanced Settings” window.

“Configure Advanced Settings” Window

Enter the Server of Domain Name and Login Name. Then, touch OK.

You will be returned to the previous window. Touch OK to return to the “Profile
Management” window. Touch OK again to return to the “Atheros Client Utility”
window.

With the Profile Management tab selected, the window will display the new entry.
Select the entry within the window and touch Activate. To complete the process,
close this window using the “X” in the upper right corner.

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and
Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable,
associated media, printed materials and “online” or electronic documentation (the “Software”).

BY INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN
AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER
AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF
THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.

IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT,
CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT
INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND
MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO
DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.

LICENSE TERMS

Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine
readable object code together with the related explanatory written materials provided by Crestron (b) on a central processing unit
(“CPU”) owned or leased or otherwise controlled exclusively by You and (c) only as authorized in this Agreement and the related
explanatory files and written materials provided by Crestron.

If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy
is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of
the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.

You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written
consent of Crestron.

If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed
may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up
copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from
or to another computer (b) for local, campus or wide area network, Internet or Web hosting services or (c) pursuant to any rental,
sharing or “service bureau” arrangement.

The Software is designed as a software development and customization tool. As such Crestron cannot and does not
guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development
that You perform using the Software or Host Application is done entirely at Your own risk.

The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and
reserves all rights not expressly granted in writing.

OTHER LIMITATIONS

You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use
the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your
license is also terminated.

You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.

You may not reverse engineer, decompile or disassemble the Software.

You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited
by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading
or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or
any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the
Software and (c) You agree to comply with the Export Laws.

If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement,
which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an
authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire
agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings,
communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event
of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have
provided such waiver.

Operations Guide – DOC. 7078C Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA • 59

Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within
thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid
licenses from Crestron of its authorized agent.

Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply
with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component
parts.

PROPRIETARY RIGHTS

Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs,
animations, video, audio, music, text and “applets” incorporated into the Software), the accompanying media and printed materials
and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international
treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this
Agreement.

Submissions. Should you decide to transmit to Crestron’s Web site by any means or by any media any materials or other
information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as
information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be
deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-free, worldwide, perpetual,
irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the
same.

Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove
or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.

GOVERNING LAW

This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles.
Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal
courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods shall not
apply to this Agreement.

CRESTRON LIMITED WARRANTY

CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a
period of ninety (90) days from the date of receipt and (b) that any hardware accompanying the Software will be subject to its own
limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee
for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your
exclusive remedy for any claim or loss arising from the Software.

CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for
which it was intended or if it as been subjected to misuse, accidental damage, modification or improper installation procedures.
Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly
obtained or removed.

Notwithstanding any agreement to maintain or correct errors or defects, Crestron shall have no obligation to service or
correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from
(1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not
maintained in accordance with the manufacturer’s specifications or causes other than ordinary use; (2) improper installation by anyone
other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the
material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware or (4)
modification of, alteration of or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents.

ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED
EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR
REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE
PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL
CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND
(PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS,
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR
AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS
WARRANTIES.

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.

2. Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touch screen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.

Operations Guide – DOC. 7078C Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA • 61

Isys® 8.4” WiFi Touch Screen Crestron TPMC-8X-GA

Microsoft® Windows XP® Embedded End User License Agreement

• You have acquired a device (“DEVICE”) that includes software licensed by Crestron Electronics from Microsoft Licensing
Inc. or its affiliates (“MS”). Those installed software products of MS origin, as well as associated media, printed materials,
and “online” or electronic documentation (“SOFTWARE”), are protected by international intellectual property laws and
treaties. The SOFTWARE is licensed, not sold. All rights reserved.

• IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR
COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT CRESTRON ELECTRONICS FOR INSTRUCTIONS ON
RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT

NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR
RATIFICATION OF ANY PREVIOUS CONSENT).

• GRANT OF SOFTWARE LICENSE. This EULA grants you the following license:

o You may use the SOFTWARE only on the DEVICE.
o NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. CRESTRON ELECTRONICS

HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE DEVICE, AND MS HAS
RELIED UPON CRESTRON ELECTRONICS TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT
THE SOFTWARE IS SUITABLE FOR SUCH USE.

o NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE IS PROVIDED “AS IS” AND WITH ALL

FAULTS. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND
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AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST
INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR THE

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o No Liability for Certain Damages. EXCEPT AS PROBHIBITED BY LAW, MS SHALL HAVE NO

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o Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer,

decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by
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o SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights

under this EULA only as part of a permanent sale or transfer of the Device, and only if the recipient agrees to this
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o EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You

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• Limited Use of Particular SOFTWARE Services. Provided that the DEVICE continues to comply with the terms of the
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sharing). The ten (10) connections maximum includes any indirect connections made through “multiplexing” or other
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• If you use the DEVICE to access or utilize the services or functionality of Microsoft Windows Server products (such as
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• Restricted Deployment. The SOFTWARE is not designed or intended for use or resale in hazardous environments
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• Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks
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interact with other computers or electronic devices.

.

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Crestron TPMC-8X-GA Isys® 8.4” WiFi Touch Screen

• Maximum Number of Processors. The SOFTWARE may not be used by more than two (2) processors at any one time on
the DEVICE.

• Remote Boot Feature. Your DEVICE may be enabled with a Remote Boot feature which includes Remote Boot Installation
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• Security Updates. Content providers are using the digital rights management technology (“Microsoft DRM”) contained in
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• NetMeeting/Remote Assistance/Remote Desktop Features. The SOFTWARE may contain NetMeeting, Remote
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however, use of these technologies with certain Microsoft products may require an additional license. For both Microsoft
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contact the applicable licensor to determine whether use of NetMeeting, Remote Assistance, or Remote Desktop is permitted
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• Consent to Use of Data. You agree that MS, Microsoft Corporation, and their affiliates may collect and use technical
information gathered in any manner as part of product support services related to the SOFTWARE. MS, Microsoft
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• Internet Gaming/Update Features. If the SOFTWARE provides, and you choose to utilize, the Internet gaming or update
features within the SOFTWARE, it is necessary to use certain computer system, hardware, and software information to
implement the features. By using these features, you explicitly authorize MS, Microsoft Corporation, and/or their designated
agent to use this information solely to improve their products or to provide customized services or technologies to you. MS
or Microsoft Corporation may disclose this information to others, but not in a form that personally identifies you.

• Internet –Based Services Components. The SOFTWARE may contain components that enable and facilitate the use of
certain Internet-based services. You acknowledge and agree that MS, Microsoft Corporation, or their affiliates may
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or supplements to the SOFTWARE that may be automatically downloaded to your Device.

• Links to Third-Party Sites. The SOFTWARE may provide you with the ability to link to third-party sites through the use
of the SOFTWARE. The third-party sites are not under the control of MS, Microsoft Corporation, or their affiliates. Neither
MS nor Microsoft Corporation nor their affiliates are responsible for (i) the contents of any third-party sites, any links
contained in third-party sites, or any changes or updates to third-party sites, or (ii) webcasting or any other form of
transmission received from any third-party sites. If the SOFTWARE provides links to third-party sites, those links are
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by MS, Microsoft Corporation, or their affiliates.

• Additional Software/Services. The SOFTWARE may permit Crestron, MS, Microsoft Corporation, or their affiliates to
provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services
components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental
Components”).
o If Crestron provides or makes available to you Supplemental Components and no other EULA terms are provided

along with the Supplemental Components, then the terms of this EULA shall apply.

o If MS, Microsoft Corporation, or their affiliates make available Supplemental Components, and no other EULA

terms are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation, or affiliate
entity providing the Supplemental Components(s) shall be the licensor of the Supplemental Component(s).

Crestron, MS, Microsoft Corporation, and their affiliates reserve the right to discontinue any Internet-based
services provided to you or made available to you through the use of the SOFTWARE.

This EULA does not grant you any rights to use the Windows Media Format Software Development Kit (“WMFSDK”)
components contained in the SOFTWARE to develop a software application that uses Windows Media technology. If you wish
to use the WMFSDK to develop such an application, visit http://msdn.Microsoft.com/workshop/imedia/windowsmedia/sdk/
wmsdk.asp, accept a separate license for the WMFSDK, download the appropriate WMFSDK, and install it on your system.

Operations Guide – DOC. 7078C Isys® 8.4” WiFi Touch Screen: TPMC-8X-GA • 63

Crestron Electronics, Inc. Operations Guide – DOC. 7078C

15 Volvo Drive Rockleigh, NJ 07647 (2028795)
Tel: 888.CRESTRON 07.11
Fax: [phone] Specifications subject to
www.crestron.com change without notice.